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Job Description TGI Friday's # 2652 14891 Biscayne Blvd North Miami Beach, FLA 33181 305-944-9096 HOURLY MANAGER Role Purpose Responsible for supervising scheduled shifts and ensuring guests receive a Friday’s Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely. Key Responsibilities & Accountabilities • Supervises operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness, • Ensures that the restaurant and staff are set up for an outstanding shift, • Observes team member performance in delivering the Friday’s guest experience, providing immediate feedback, coaching, development and recognition, • Ensures all newly hired team members follow and complete their appropriate training plan, • Frequently interacts with Guests ensuring that their experience is delivered in accordance with Friday’s Service Style; and follows up on any issues or complaints they may have, • Conducts motivational staff meetings ensuring that team members are engaged and informed regarding Friday’s food, beverage, promotions, etc., • Ensures great food is served to every guest, • Ensures ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS), • Conducts food safety and line checks, to ensure food and beverage standards are met and executed safely., • Manages cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared., • Approves food and beverage comps or promotions., • Checks in deliveries from vendors; ensuring quality and proper billing., • Prepares end of shift reports., • Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured., • Ensures proper security procedures are adhered to, in order to protect team members, guests and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms and office., • Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action., • Conducts pre-screen interviews for team member candidates using applicable interview guides., • Minimum 6 months experience as a Team Member and a Certified coach (internal), • or one year of external restaurant experience with a college degree preferred (external), • Must be capable of performing all functions and meeting qualification standards for all hourly positions

Job DescriptionJob Summary The Gourmet Store Manager is responsible for managing the daily operations of our market, including the selection, development, and performance management of team members. Job Duties & Responsibilities • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs., • Responsible to train and develop all new FOH & BOH employees., • Maintains a guest focus while performing duties., • Assures operational expenses and costs are in line with budgets., • Is knowledgeable of budgets and adhering to the profits they reflect., • Development and training of front of the house staff., • Delegates tasks for ordering supplies and follows up to assure accuracies., • Performs weekly and monthly inventories and updates beverage prices on spread sheet., • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas., • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances., • Maintain professional restaurant image, including market cleanliness, proper uniforms, and appearance standards., • Ensure positive guest service in all areas., • Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests., • Ensure that proper security procedures are in place to protect team members, guests, and company assets., • Ensure a safe working and guest environment to reduce the risk of injury and accidents., • Completes accident reports promptly if a guest or team member is injured., • Responsible to assist in menu planning, development, and meal specials., • Ensure proper cash management controls are followed by all F&B staff members, as per policy., • Manage shifts which include daily decision making, scheduling, maintaining attendance logs, upholding service standards, product quality and cleanliness., • Investigate and resolve complaints concerning food quality and service., • Provides direction and communication to team members regarding operational information and procedural changes., • Develop team members by providing ongoing feedback., • Maintain an accurate and up-to-date plan of market staffing needs with trained competent individuals., • Have complete knowledge of all policies, standards, and procedures of the department., • Be familiar with resort services, amenities, and outlets., • Available for work assignments outside of Manager’s customary work schedule. This may include evenings, catering events, weekends, and holidays., • Compliance with all Store Market policies and procedures as described and communicated by management., • Fill in where needed to ensure guest service standards and efficient operations., • Works effectively with Human Resources Director in proper documentation and performance management.Required Skills/Abilities:, • Exceptional customer service and managerial skills., • Excellent verbal and written communication skills., • Excellent organizational and time-management skills., • Ability to prioritize tasks and to delegate them when appropriate.Education and Experience:, • Bachelors degree in Business Administration preferred., • At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required.Physical Requirements:, • Prolonged periods of standing., • Must be able to lift 50 pounds at a time.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Armed Government Perimeter in Miami, FL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Patrol Armed Officer with Allied Universal, you will monitor and patrol designated government locations, remaining highly visible to help deter potential security-related incidents. You will conduct routine patrols, interact professionally with the public, and deliver outstanding customer service. This armed post offers the opportunity to make a meaningful difference while working for a company that values teamwork, integrity, and putting people first. Position Type: Full Time Pay Rate: $27.01 / Hour Job Schedule: DayTimeMon04:30 AM - 01:45 PMTue04:30 AM - 01:45 PMWed04:30 AM - 02:45 PMSun04:30 AM - 02:45 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols around the location and its perimeter to help to deter unauthorized activity., • Monitor for unusual or suspicious behavior and report findings according to established protocols., • Maintain awareness of the surroundings and report any security-related concerns to the appropriate authorities., • Interact professionally with the public and/or staff while upholding Allied Universal standards., • Handle and carry a firearm in accordance with applicable laws, regulations, and Allied Universal policies., • Have at least 3 years of combined law enforcement, military, or security-related experience or possess a college degree., • Possess an armed guard card or license., • Provide proof of a high school diploma or GED as required by the client., • Be at least 21 years of age., • Be able to ride a bike., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1493662

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami FL 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Policies and Procedures • Maintain confidentiality of proprietary materials and information., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Thank guests with genuine appreciation and provide a fond farewell., • Address guests' service needs in a professional, positive, and timely manner. Communication • Speak to guests and co-workers using clear, appropriate and professional language., • Talk with and listen to other employees to effectively exchange information. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Comply with quality assurance expectations and standards. Physical Tasks • Promote awareness of brand image internally and externally., • Learning, • Interpersonal Skills, • Interpersonal Skills, • Customer Service Orientation, • Diversity Relations, • Communication, • Listening, • English Language Proficiency, • Applied Reading Personal Attributes • Integrity, • Dependability, • Positive Demeanor, • Presentation, • Stress Tolerance, • Adaptability/Flexibility Education: High school diploma/G.E.D. equivalent Related Work Experience: 1 year related work experience is required Supervisory Experience: N/A License: N/A Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Boulud Sud Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: JW Marriott Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionCompany Description We are looking for a Receiving Attendant to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Director of Purchasing, The Receiving Attendant performs all storeroom and receiving duties. Completes the daily storeroom operations, adhering to established storage, receiving, stock rotation, requisition, sanitation and security procedures. Additional responsibilities include preparing reports and taking inventories. YOUR KEY RESPONSIBILITIES: • Able to receive proper counts and record any discrepancies on paperwork, • Follow and comply with all company policies, OSHA & SNHD standards, • Be proficient in order picking, stocking & delivery of goods via power equipment & truck, • Pass and maintain forklift safety test license for use with all types power equipment, • Working in temperatures below zero degrees, • Prepare and ship out items from hotel. Domestic and International, • Receive shipments and inventory packages, • Schedule pickups with FedEx, UPS, etc. for outgoing packages, • Deliver all incoming shipments to perspective departments, • Transports materials to appropriate storage area in a timely manner., • Completes daily receiving reports and transmits receiving documentation to accounts payable., • Notifies Management team of any receiving related discrepancies, to facilitate request for credit or replacement or damaged or discrepant goods., • Maintains organized purchase order and receiving documentation files., • Issues beverage requisitions to all F&B outlets according standard operating procedures., • Performs all operations necessary to maintain the cleanliness and safety of the receiving and storeroom area., • Assists in the performance of weekly /monthly/annual inventories., • Any other reasonable duties as assigned by the supervisor or manager, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceAdditional Information All your information will be kept confidential according to EEO guidelines.

Job Description TactOpsUSA is seeking Armed Security Officers to become an integral part of our team. The selected individuals will patrol and secure assigned premises as well as identify risks to staff and patrons. Responsibilities: • Monitor premises to prevent theft, violence, or infractions of rules, • Thoroughly examine doors, windows, and gates to ensure proper function and security, • Warn violators of premises rules and regulations, • Apprehend or expel persons engaging in suspicious or criminal acts, • Report any facility issues, such as fire hazards and leaking water pipes, • D and G License required, • Reliable transportation to (ZIP: 33004), • Reliable communication, • Previous experience in security, law enforcement, or other related fields, • Familiarity with security equipment, • Ability to handle physical workload, • Strong attention to detailCompany DescriptionEProtectionVIP (TactOpsUSA LLC) is a licensed security company in Florida offering Executive Protection, Security, and Investigations.EProtectionVIP (TactOpsUSA LLC) is a licensed security company in Florida offering Executive Protection, Security, and Investigations.

Job DescriptionJob description Nation Security is seeking a talented, creative, and detail-oriented Web/Graphic Designer to join our dynamic team. We’re looking for someone who thrives in a fast-paced, collaborative environment and has a passion for creating innovative and visually appealing designs. If you have strong design and development skills, fresh ideas, and a positive attitude, we want to hear from you! Responsibilities: • Design and create website wireframes and flowcharts to enhance user experience., • Develop high-quality, professional website layouts and user interfaces using Photoshop., • Collaborate with the marketing team to create engaging social media graphics and content that reflect the company's brand identity., • Design and develop web banners and other digital assets for various platforms., • Create eye-catching logos and marketing materials, including flyers, media kits, business cards, and brochures., • Stay current with design trends and bring fresh, creative ideas to each project., • 2–5 years of experience working in an agency or as a freelance designer., • Strong ability to take direction and adapt to each client’s unique style and vision., • Up-to-date knowledge of the latest web design trends and best practices., • Proficient in graphic design software, including Photoshop, Illustrator, and InDesign., • Experience creating diverse online campaigns to promote products and services., • Excellent communication skills with a professional and confident presence., • Professional attire and demeanor. Job Type: Full-time Pay: $25.00 per hour Benefits: • Employee assistance program, • Employee discount, • Referral program

Job Description POSITION SUMMARY The Over the Counter (OTC) Coordinator is responsible for managing the end-to-end coordination of OTC product fulfillment, fleet routing, and inventory logistics. This role plays a critical part in ensuring accurate, timely deliveries and quality assurance of members and medical center orders. The OTC Coordinator also oversees kiosk operations, manages returns and inquiries, and supports continuous process improvement within the fulfillment department. ESSENTIAL DUTIES & RESPONSIBILITIES • Coordinate and oversee fleet routing and daily delivery planning to ensure efficient and timely order distribution., • Fulfill and process all OTC orders, including scanning and labeling of packages to meet quality and compliance standards., • Manage and process all product returns and customer inquiries, ensuring timely resolutions and excellent service., • Responsible for fulfilling bulk orders for medical centers in an organized and timely manner., • Set up and maintain OTC kiosks across various locations, performing monthly checks to ensure functionality and inventory levels., • Continue to assist with warehouse functions such as shipping and receiving, unloading trucks, and performing inventory counts as needed., • Maintain a clean, organized work environment and ensure proper labeling and storage of all inventories., • Support cross-functional communication with customer service, logistics, and other departments to streamline OTC fulfillment operations. QUALIFICATIONS & EDUCATION • High school diploma or equivalent GED., • Good computer skills, math skills and comprehension of written procedures., • Good command of the English language for safety reasons, to read instructions, write product labels and communicate with peers., • Must be fluent in Spanish, • Previous warehouse, shipping or inventory experience preferred., • Highly detail oriented and able to maintain high levels of accuracy in all tasks., • Ability to prioritize and work with a sense of urgency., • Must be able to work a flexible schedule including weekends if business needs arise. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate., • Fast-paced office environment., • Highly regulated environment., • Interacts with patients, family members, staff, visitors, government agencies, etc, under a variety conditions and circumstances. This work requires the following physical activities: climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Sits, stands, bends, lifts, and moves intermittently during working hours. May be sitting for a prolonged period. The work schedule is approximate, and hours/days may change based on company needs. All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed. May require some OT during varying seasons of the year. PHYSICAL REQUIREMENTS The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Ability to regularly lift, carry, and/or move up to 50 pounds unassisted; frequently lift and/or move up to 60-70 pounds., • Ability to reach with hands and arms, bend, stoop, climb, and balance while performing tasks such as picking orders., • Adhere to all safety practices and regulations., • Must be able to work in a fast-paced environment. PERFOMANCE MEASUREMENTS • Duties accomplished at the end of the day/month., • Attendance/punctuality., • Compliance with Company regulations., • Safety and Security., • Quality of work. This Job Description may be modified at any time at the discretion of the employer as business operations may deem necessary. This does not constitute an employment agreement and may not include all duties. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Job Description Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must be able to drive their own cars which will be reimbursed. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Escalation to Support Level I support, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access if needed, • Research and handle new technology projects REQUIREMENTS • 4 years support specialist or Help Desk related support experience, • 4 years operating systems experience (Windows Server and workstations), • Network experience (4 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Advance knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required and will be reimbursed. . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions:

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. This is an on-site position supporting sales for our properties in the Miami, FL area. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, apart-hotels, and traditional hotel rooms across price and luxury tiers. The Market Sales Manager is a role that will be laser-focused on gaining corporate and group business who will use Kasa as their preferred accommodations for our properties throughout Miami. The Market Sales Manager will work closely with our Operations, Sales, Marketing and Revenue management team. This individual will also interact directly with our property partners. This position is based in Miami, FL. You will be responsible for the development & execution of a sales strategy for Kasa's properties within the Miami market, targeting all market segments, including business transient, groups, social, and others with a focus on week-day production and driving revenue during shoulder and off-season. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. Your background should demonstrate a commitment to excellence in building strong relationships with corporate accounts, developing, executing, and meeting sales objectives. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. About the Team The Sales team is dedicated to growing revenue at Kasa through all channels, as well as growing Kasa as a distinguished accommodations brand. Our mission is to build a distinctive brand that has direct relationships with guests. Day in the life of a Kasa Market Sales Manager • Like any role at a fast-paced start-up, there is no 'typical day', but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for your property with group, business, and SMERF travel. To achieve your goals, you'll be expected to do the following:, • Develop Account & Industry focused Action Plans, • Implement a sales management process to identify and prioritize key customers and prospects, • Develop and sustain long-term relationships with customers, • Have a keen insight into regional conferences, meetings, and events to secure room share for Kasa properties, • Partner with our Revenue Management team to ensure our group rates are competitive, • Produce detailed group resumes and liaise with our operations teams to ensure that group needs are met while onsite, • You will also get to participate in company-wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa.Experience, • 2+ years of sales experience in the hospitality space, with a focus on corporate and extended stay segments, • Broad and comprehensive knowledge of group and business travel segment, including extended-stay business, • Proven ability to negotiate and close deals with accounts of all sizes and from all industries, • You are a data-driven and influential leader with vision and can easily communicate with cross-functional stakeholders, • You have a strong EQ and are able to generate deep empathy with guests, clients and operating team members that enables you to truly listen and implement product feedback, • Travel is part of your DNA and you have a passion for the hospitality industry and providing an amazing guest experiencePlus if..., • You have previously worked in hotel sales, • You have working knowledge and understanding of hotel revenue managementIn one year, you will succeed at Kasa by having:, • Built a strong portfolio of corporate and group partners who deliver ~5%+ of Kasa revenue in Miami, • Established a structured sales process bringing repeatable business, • Identified and improved the salability of our properties in the region The starting base pay range for this role is between $80,000 and $93,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities., • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies., • Special Projects: Execute special projects assigned by the President or supervisor., • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations., • Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: • Assist staff with basic training in computer software or network use, as directed., • Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed., • Support the IT department operations and routine maintenance., • Document and report security incidents; assist in assessing their impact under supervision., • Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators., • Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools., • Conduct periodic vulnerability scans and patches., • Follow instructions from IT system administrators regarding access privileges and security controls., • Stay informed about basic security trends and participate in required training., • Conduct periodic audits of managed systems and help review network security settings., • Help secure Azure resources (VMs, databases, storage) by following established procedures., • Support the use and monitoring of Azure Sentinel and other security tools as directed., • Work with the IT team on security projects and daily operations., • Apply operating system and software updates to staff workstations., • Monitor and investigate system backups failures., • Coordinate with vendors for equipment replacement or support., • Support workstation setup, software testing, and remote assistance., • Monitor and investigate network security systems and resolve issues., • Document incidents and resolutions for routine technical issues., • Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats., • Manage Azure Sentinel, our cloud-native SIEM solution., • Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts., • Provide user assistance with the proper and efficient use of their systems, • Keep staff workstations up to date with OS patches, drivers, and software updates, • Work with vendors on behalf of users and for replacement equipment, • Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments., • Provide technical support and training to staff on cybersecurity best practices. Requirements: • Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role, • Familiarity with Azure services (such as Azure AD, Azure Firewall), • Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems., • Understanding of VPNs, LAN/WAN networking, and basic patch management., • Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery)., • Familiarity with Windows and Mac operating systems; ability to provide desktop support., • Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments)., • Experience with setup and maintenance of network devices (switches, routers, firewalls)., • Ability to follow established procedures for asset management and patch management., • Understanding of Active Directory and security best practices., • Strong communication and teamwork skills; able to follow instructions and escalate issues as needed., • Commitment to maintaining confidentiality and privacy of information and records., • Willingness to work flexible hours, including occasional weekends or after-hours support., • Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required., • Experience working with Windows / Mac OSX desktop., • Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable, • Experience working with Asset/Image Management and patch management solution, • Microsoft Active Directory and Security best practices., • Must be a flexible and reliable team player, • Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records., • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management, • Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made., • Must be able to work weekends and after hours whenever needed License/Certification: • Azure: Azure Security Engineer Associate, Azure Administrator (Preferred), • CompTIA Security+,, • LAN/Networking: 2 years (Required), • Active Directory: 2 years (Required), • CompTIA Network+ 3 years (Required) Job Type Full-time

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE: Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years’ experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.

Job Description Join a High-Performing Team Where Your Skills Can Make an Impact! Are you a creative, metrics-driven marketer passionate about digital campaigns and brand building? We're seeking a dynamic Marketing Coordinator to drive lead generation and elevate brand visibility for a supportive, family-run organization based in Miami. If you're ready to grow your marketing career in a company that values relationships, professionalism, and fun - we want to hear from you! Job Details • Type: Full-time, • Location: Doral, FL - On-site, • Industry: Technology, Security About the Company Our client is a leading security technology integrator serving top-tier clients across the United States, Canada, and Latin America. They specialize in delivering advanced security solutions to ultra-high-end luxury retailers, Fortune 500 companies, government buildings, and educational institutions. They blend cutting-edge innovation with a people-first culture that values relationships, professionalism, and teamwork. As a proud family-owned business, they treat employees like family and foster a supportive environment built on trust and collaboration, combining hard work with a bit of fun along the way. About the Role The Marketing Coordinator plays a key role in executing marketing initiatives that support business growth and lead generation. In this hybrid role based in Miami, you'll oversee digital advertising, manage content strategy and vendors, and implement marketing automation to help the company stand out in a competitive market. Reporting to the CEO, you'll collaborate across departments to ensure marketing strategies align with business objectives. Why You'll Love This Opportunity • Enjoy a friendly, professional office environment with fun team celebrations and events., • Work with industry-leading clients across luxury, government, and corporate sectors., • Competitive salary and benefits., • Be part of a family-oriented, supportive company culture., • Work-life balance supported through paid time off and a respectful office culture. What You'll Be Doing As the Marketing Coordinator, you will: • Oversee LinkedIn and Google Ads campaigns in collaboration with external agencies., • Lead SEO efforts to increase search visibility and drive high-quality leads., • Enhance and maintain the company website to ensure seamless user experience, content accuracy, and optimal technical performance., • Develop case studies, whitepapers, and social media content to position the company as an industry leader., • Collaborate with external agencies to produce graphics and video content., • Manage and schedule posts across all social media channels and platforms., • Implement and manage marketing automation campaigns and workflows (e.g., HubSpot or Pardot)., • Track and optimize key performance metrics such as lead quality and conversion rates., • Coordinate participation in industry events, sponsorships, and PR activities (e.g., media coverage, speaking engagements)., • Analyze campaign performance and ROI to make data-driven decisions., • Report on website traffic, lead conversions, and ad performance regularly., • Maintain confidentiality when handling sensitive client or company information. What You'll Bring to the Team We are looking for a results-oriented and creative marketing professional with the following qualifications: • Diploma or Associate Degree in Marketing, Business, Communications, or a related field., • Minimum three years of B2B marketing experience, ideally within the electronic security, technology, or related industries., • Proficiency in Google Ads, LinkedIn Ads, SEO best practices, and CRM/marketing automation platforms (e.g., HubSpot, Pardot)., • Strong copywriting, storytelling, and content development skills across various formats., • Excellent project management skills and experience collaborating with vendors and external agencies., • Proactive, collaborative mindset with exceptional attention to detail., • e-Commerce experience is a plus Work Environment, Physical and Other Requirements • This role requires prolonged periods of sitting at a desk and working on a computer., • Ability to lift up to 20 lbs occasionally., • Ability to attend off-site events as needed., • Must be comfortable working in a fast-paced, dynamic environment where priorities may shift., • Background checks are required prior to employment. Benefits You'll Receive • $60,000-$65,000 per year. Based on experience/qualifications., • Comprehensive benefits package (including health insurance and paid time off)., • Opportunities for professional growth and development within the company., • Discounted home security monitoring services., • Fun office events and celebrations. About ezHIRE At ezHIRE, we connect top talent with outstanding organizations. We are proud to partner with employers who are committed to creating professional, respectful, and rewarding work environments. Ready to Apply? Submit your resume and cover letter today, and let ezHIRE help you take the next step in your career!

Job Description Support Specialist is onsite and remote support for multiple client; applying time management and technical skills to ensure proper completions of support tickets. This is an in office position, and will be required to have their own car and report to our main office during working hours. RESPONSIBILITIES • Contact clients on support issues via Phone and Email, • Support multiple clients via remote session, • Able to troubleshoot onsite, new client issues with 3rd party vendors in a professional manner, • Able to work from home in a quiet area with Internet access. REQUIREMENTS • 2 years support specialist or Help Desk related support experience, • 2 years operating systems experience (Windows Server and workstations), • Network experience (2 years); ability to manage, maintain, troubleshoot and support simple network issues; i.e. connectivity from pc to switch to router., • Experience designing, installing and supporting networks in multiple environments for various clients., • Microsoft Certificates a plus., • Strong proficiency and understanding in Windows Domain workstation software installation and support, • Basic knowledge of Microsoft Office applications, • Demonstrated experience implementing IT projects., • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems, • Proven dedication to enabling continuous operations, • Strong interpersonal and relationship-building skills, conducive to team development, • Excellent verbal and written communication skills, • Must possess a valid driver’s license and car as driving to client locations is required ** . Internal/External Contacts: • Daily interaction with multiple clients pertaining to technical issues. Working Conditions:

Job DescriptionCompany Description We are looking for a Security Supervisor to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general direction of the Director of Security and Assistant Director of Security, the Security Supervisor is responsible for leading and overseeing the daily activities of the Security Officers to ensure the safety and protection of all guests, employees, and property. The Security Supervisor ensures that security protocols are consistently followed, incidents are effectively managed, and a professional and visible security presence is maintained. This hands-on role requires active engagement in property patrols, incident response, and training, while also fostering a culture of safety, accountability, vigilance, and outstanding guest service. YOUR KEY RESPONSIBILITIES: • Supervise and coordinate the daily duties and deployment of Security Officers across the property., • Monitor and enforce compliance with all security procedures, policies, and company standards., • Assist in responding to and managing incidents, emergencies, and guest/employee concerns; ensure accurate and timely reporting of all such events., • Conduct regular patrols of interior and exterior areas of the property to identify and address potential security or safety issues., • Act as a first point of escalation for Security Officers in the absence of the Assistant Director or Director., • Provide on-the-job training, coaching, and performance feedback to Security Officers., • Ensure all security equipment (radios, surveillance systems, access controls, etc.) is functioning properly and report any issues to management., • Collaborate with hotel departments to ensure events, VIP visits, and guest experiences are safe and well-managed., • Prepare detailed shift reports and summaries for leadership review., • Ensure security logs, incident reports, and daily checklists are completed accurately., • Maintain high visibility and approachability to both staff and guests, reinforcing a safe and service-focused environment., • Support investigations of guest or employee incidents and help gather statements and evidence as needed., • Assist in maintaining compliance with local, state, and federal safety regulations and standards., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGCyber is hiring a VIP IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the IT Support Specialist, you will: • Possess strong technical skills in hardware/software, networking basics, and troubleshooting, paired with soft skills in communication, problem-solving, and customer service., • Demonstrate attention to detail, time management, and adaptability to keep pace with evolving technology., • Provide immediate IT support to the Admiral and his team under the eVIP Program, ensuring rapid restoration of operations., • Resolve issues across computer hardware, software, and mobility devices (iPhone, iPad) in office environments., • Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed.Minimum Qualifications and Experience, • Active DoD Secret clearance, • Bachelor’s degree with 5-8 years (or commensurate experience), • 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP), • Knowledge of ServiceNow Ticketing System., • Knowledge of M365 applications GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: • 26 Days of Paid Leave + Annual PTO Increase, • An extra day of paid leave for every year of employment with GCyber, • Paid Parental Leave, • Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave, • 401(k) Matching, • 100% Company-funded Disability Insurance, • 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members, • Training and Professional Development Plans, • Commuter Benefits Plan GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. Powered by JazzHR chewBcju87

Job Description • Installs, troubleshoots, repairs and configures access control, security alarms, and closed circuit television systems, • Responds to customer service calls in a timely and efficient manner, troubleshoots and repairs as needed., • Completes necessary documentation as per the Service Delivery Policy., • Communicates with central dispatch on current work order status and receives updates on outstanding customer issues on a daily basis following the Service Delivery Policy., • Participates in after hours service program

Job Description Job Title: Night Auditor Department: Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt SUMMARY: The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, and organizing, management reports on a timely basis, and reviewing billings and city ledger transactions Also is responsible for effectively communicating reports to all levels of management and fulfilling all guest service-related duties. RESPONSIBILITIES: • Understand and operate all functions of front desk activities., • Complete postings of all charges to guest folios., • Reconcile revenues with PMS revenue reports., • Generate and prepare the manager's daily report for the Management Review., • Process guest check-ins: confirm reservations, assign rooms, and issue room keys., • Process hotel room postings invoices, transactions, room charges, refunds, etc., • Maintain all records of room allowances and credits., • Process all check-outs and resolve disputed charges., • Answer all telephone calls promptly and courteously., • Follow established key control and guest security requirements., • Prepare various daily activity reports including. Food and beverage sales charge reports; and other income-producing department reports including closing reports as instructed by the finance department., • Coordinate guests' requests with other hotel departments., • Work on special projects as assigned., • Provide information regarding availability and rates for members and guests., • Monitor room status information. Know room locations, types of rooms available, and room rates., • Report unusual occurrences or requests to Security and Management., • Familiar with all safety and emergency procedures and accident prevention policies., • Maintain the cleanliness and neatness of the front desk and lobby areas., • Perform other appropriate tasks assigned by the Overnight Manager., • Process EOD turnover in the PMS system., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Gale Miami Hotel & Residences S.O. Ps to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions., • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Be able to reconcile the following:, • Spa sales charge reports as instructed by the finance department.-collecting the Spa receipts daily per MOP, • Valet nightly sales reports, • Reconcile revenues with PMS revenue reports ( including open folios and house accounts), • Completion of “Check Out with Balances Folios” to ensure that all balances are at Zero., • Completion of Credit Limit Balances to ensure all Credit Card Approvals are up to Date., • Attend all hotel-required meetings and trainings., • Perform other duties as requested by management. QUALIFICATIONS: • Proven experience minimum 2 years as a Night Auditor or in a similar role, preferably in the hospitality industry., • Experience with accounting and facilities management software., • Proficiency in Microsoft Office., • Advanced math and bookkeeping skills, • Excellent verbal communication and customer service skills., • Ability to lift/carry up to 50 pounds of weight occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand for up to (8) hours without assistance., • Always maintain a warm and friendly demeanor., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Maintain regular attendance required by scheduling, which will vary according to the needs of the hotel., • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel-related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. EDUCATION: • High School degree, GED or Equivalent., • Bachelor’s degree in hospitality and tourism (preferred) LANGUAGE SKILLS: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Standing for prolonged periods., • Able to lift/carry up to 50 pounds, etc. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The position is an at-will position and subject to termination with or without cause or notice.