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Job Description Title: Homeless Outreach Supervisor Report To: Program Director FLSA: Non-Exempt Status: Full-Time Supervisory Responsibility: Team of Homeless Outreach Workers Purpose of the Role: The Homeless Outreach Supervisor (HOW) is responsible for managing a team of Homeless Outreach Workers who provide wrap-around services to individuals living with a mental illness and/or experiencing homelessness. The Homeless Outreach Department is expected to engage individuals who are experiencing homelessness either on the streets or in shelters to provide advocacy, assist with connection to benefits, and housing. In the process, ensure adherence to policies, procedures, and regulations while safeguarding quality and driving positive and measurable outcomes. Essential Functions of the Role: · Supervise, train, and develop the (HOW) Homeless Outreach Workers in their ability to address their client’s immediate and emerging needs, resolve issues, advocate, and connect clients to needed resources such that their lives become stable. · Lead and coach assigned team in a manner that they become increasingly independent in their capability to manage day-to-day interactions by developing their problem solving and advocacy skills. · Review HMIS data and notes accurately, thoroughly and timely, verifying documented activities and outcomes into case management systems. · Eliminate potential issues related to the Grant Funding requirements, align documentation and remain “audit ready”. · Conduct supervision meetings with each HOW monthly, reviewing key metrics. · Proactively communicate with Director on any emerging issues and needed adjustments to the Department. · Connect with each assigned client minimally 4 x per month. · Review assigned caseload with Homeless Outreach Worker 2 times per month to ensure effective case management (as noted above); adjust as needed. · Develop and maintain productive and results oriented relationships with mission critical persons at outside organizations. · Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. · Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor. · Using the full capacity of one’s ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination. · Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. · Other activities as assigned. For all field work: · Track one-on-one with clients needing services, screen to determine eligibility. · Monitor 3-5 intakes per shelter visit and total 10-15 intakes per week per (HOW). · Proactively report to the Director all trends, relationships, and developments in the field. · Track activities and outcomes monthly via excel spreadsheet. Decision Making Authority: Decisions regarding client care, case management, and outreach are to be made with the guidance and collaboration of the Director. It is expected that the Homeless Outreach Supervisor will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Homeless Outreach Workers, Client Care Supervisor, Director, Client Care Coordinators, and other members of the clinical team. External: Dept. of Social Services, Shelter Programs, Mental Health Providers, Primary Care Physicians, DCMH, Probation Officers, Police Officers and other local officials, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client and outreach needs. Physical Environment: o Traditional office environment. o Shelters/local streets o Must be comfortable attending appointments at various agencies, facilities and client’s homes. Physical Demands: Must be able to drive a motor vehicle, stand for long periods of time, and carry up to 20 lbs. Qualifications for this Role: · Bachelor’s Degree required. · Minimum 2-3 years of care related experience in the areas of advocacy, mediation, and crisis management. · Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed. · Computer literacy required. · Proven ability to empathize with the clients we serve. · Tenacity and passion for this work with the ability to balance objectivity with empathy. · Must be able to comfortably interact with persons having mental health issues, periods of instability (ex. Lack of shelter, food, clothing, or support), recently released from an institution (ex. Hospital or prison), limited comprehension and/or ability to manage through complex scenarios. · Bilingual English/Spanish a plus. Compensation range: $50,000 -$58,000

Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Ensure

The Shift Supervisor is responsible for a variety of specialized assignments in a homeless shelter, does related work as required. The Shift Supervisor reports to the Security Manager and Director of Security. Respond by phone or in person to request for assistance from Shift Supervisors at other lo

Job Description JOB DESCRIPTION Title: Pretrial Specialist Reports To: Pretrial Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Rapidly after release into the program, the Pretrial Specialist meets with new participants to review supervision conditions that will be required under the supervision plan. The Pretrial Specialist assists participants on their case load to comply with supervision appointments and court appearances during the pendency of their legal case, conducts ongoing service need assessments with participants and develops collaborative service plans ensuring participants receive services to achieve their self-identified needs and goals. Essential Functions of the Role: • Provide supervision and community-based services to a caseload of pretrial participants, • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives., • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change., • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers), • Follow program community-based monitoring protocols for high risk and high need program participants and request/participate in case reviews to addresses complex cases., • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion., • Meet monthly case management contact and outreach goals as established by supervisory staff Decision Making Authority: Decisions regarding Pretrial Services are to be made with guidance and collaboration of the Director to whom the Pretrial staff is assigned. It is expected that the Pretrial Specialist will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Pretrial Supervisor, Director of Criminal Justice External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Parole Officers, Legal Services, District Attorney’s Office, Court Officials, Police Departments, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment., • Must be comfortable attending appointments at various courts, agencies, facilities and client’s homes. Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios Qualifications for this Role: • Bachelors Degree or equivalent experience, • Minimum of four years of experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed., • Bachelor’s Degree required., • Associates accepted with experience.

Job Description About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and HCBS services, and Care Management to those in need Purpose of the Role: Serving persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive. Enhance coordination of medical and behavioral health care with the main focus on the needs of persons with multiple chronic illness. Essential Functions of the Role: • Assess documentation for compliance as well as assessing staff performance and accountability, • Assess notes for quality and attentiveness, determine whether there is full engagement and determine whether assistance is needed with direction and resources, • Assist as needed with referrals to community linkages and social support services such as obtaining benefits and entitlements, food, shelter, permanent housing, • Assist individuals to help connect to natural supports that enhance the quality and security of life, • Assist Staff with developing crisis diversion plans or relapse prevention plans, • Assist/coach peer support workers in how to best engage in both self-care and client care in an effective way with a goal of maintaining recovery and stability, • Attend all trainings and meetings as assigned, • Conduct monthly meetings per OMH and County guidelines, • Create a venue for peer support staff to talk about their experiences in working with our population and whether/how it impacts their MH and recovery process, • Increase staff awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them, • Meet with team members to provide case direction and strategies, • One to one peer support using person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help, • Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., eating together at a restaurant, attending or participating in a sporting event, attending a social event such as a concert or recovery celebration event), • Providing peer support in the person’s home or in the community to support them before (or in) a crisis or relapse, • Recovery Supports: Recovery education and coaching for individuals and their family members., • Remain passionate about quality client care, relationships and interactions with staff, • Use lived experience to draw empathy and to model recovery while ensuring the interactions are focused on client needs and client focused., • Bilingual English/Spanish a plus., • Computer literacy required., • Minimum 3 years’ experience, • NYCPS (New York Certified Peer Specialist). Permanent Certification preferred., • Tenacity and passion for this work with the ability to balance objectivity with empathy., • The role will be filled by a peer (a person with lived experience), • Valid NYS Driver’s License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed. Salary Range: $46,000 - $52,000

Job Description Purpose of the Role: The Youth Empowerment Coordinator is an important link between the schools, courts and other community agencies, which provide services necessary to resolve problems that can inhibit youth success. The Youth Empowerment Coordinator will provide direct case management services using the two-generation approach to Justice involved/at-risk youth between the ages of 14 – 24 years referred by local school district, family court, and community partners. The goal is to assist these members and their caregivers navigate legal, educational, and social obstacles via community partnerships. To address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role: • Set client goals., • Align care activities with client goals., • Monitor progress of goals, adjust care needs accordingly., • Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems., • Plan and execute care activities in accordance with client goals and needs, minimizing any potential issues with billing and reimbursement to the agency., • Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Youth Empowerment Supervisor on any emerging issues and needed adjustments., • Connect with each assigned client minimally 1 x per month., • Review assigned case load with Youth Empowerment Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed., • Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc., • Using the full capacity of one’s ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination., • Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. Decisions regarding client care and case management are to be made with guidance and collaboration of the Youth Empowerment Supervisor to whom the Youth Empowerment Coordinator is assigned. It is expected that the YEC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Youth Empowerment Supervisor, Director of Program Initiatives , other CCC’s External: Local Court, Police Department, NR School District, Family Court, Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment., • Must be comfortable attending appointments at various agencies, facilities and client’s homes. Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios Qualifications for this Role: • Proven ability to empathize with the clients we serve., • Tenacity and passion for this work with the ability to balance objectivity with empathy., • Computer literacy required., • Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed., • Bachelor’s Degree required., • Associates accepted with experience.

Job Description Position Overview: The US Bilingual Clinician for the US Shelter, under close supervision of the Lead Clinician, is responsible for: Conducting a mental health assessment of all unaccompanied children (UC) in the US Program to enhance their optimal emotional and behavioral well-being. Identifying and treating UC with mental health symptoms and providing crisis intervention. Providing weekly individual and group psychotherapy sessions for all UC. Preparing UC for reunification or transition to the community by improving their social skills, assisting them to better manage their behaviors, adapt to differences in the culture and societal norms and enhancing other skills. Completing all initial and 30-day assessments in a timely manner, as per ORR policy and procedures. Providing clinical input to ensure each child is receiving the most appropriate level of care Position Qualifications: Master’s degree in social work or mental health counseling with clinical experience in the program preferred. Must be licensed or eligible for licensure in NY. Excellent oral and written skills. Proficient computer skills. Ability to manage and promote a therapeutic environment, considering the varying clinical needs of each child. Fluent in English and Spanish. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law. Monday - Friday 9:00am-5:00pm 35 per week

Job Description Purpose of the Role: The purpose of the Social Care Network is to connect Medicaid recipients to resources that can be found within the Hudson Valley community. These resources can be local, state, or federally funded programs. Essential Functions of the Role: A Social Care Network Screener helps individuals access community resources and services to address their health-related social needs (HRSN). Through the specific questions of the SCN tool, screeners are able to help our community members identify what their needs are and help them address those needs by connecting them to resources they might not have known existed. This role involves screening to ensure individuals receive the support they need, whether it's access to housing, transportation, nutrition, or other essential services. Key Responsibilities of a Social Care Network Navigator: • Screening: Evaluating individuals' needs and determining eligibility for various community resources and programs., • Outreach and Education: Reaching out to individuals to inform them about available services, particularly those who may be underserved or unaware of their options., • Advocacy: Supporting individuals in advocating for their needs and rights within the system, ensuring they receive equitable access to care., • Documentation and Reporting: Maintaining accurate records of all activities, referrals, and outcomes to track progress and improve services., • Strong interpersonal and communication skills are essential for building rapport and trust with individuals., • Knowledge of community resources, social service programs, and health care systems is crucial for effective navigation., • Empathy, patience, and a commitment to serving diverse populations are valuable attributes or this role., • Experience in case management, social services, or a related field is often preferred. Internal: Supervisor of Intake and Outreach, Program Administrator, Asst. Program Director, Client Care Supervisor, and Client Care Coordinators. External: Social Care Network providers: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: 9 am – 5 pm Physical Environment: • Traditional office environment., • Must be able to interact with people having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Benefits: 401(k) matching Health insurance Dental insurance Vision insurance Paid time off Referral program Tuition Reimbursement Schedule: Monday to Friday Work Location: In-person Salary Range: $40,000 - $42,000

Job Description Are you a dynamic, problem-solver who can build trust with individuals seeking employment or vocational training and who has experience with job development? Lifting Up Westchester's Job Central was created to address an unmet need - the financial stability of unemployed and underemployed very low-income adults, as well as older youth, experiencing homelessness and extreme poverty. Job Central staff assist individuals with employment counseling, strengthening job readiness skills, and finding employment with opportunities for advancement. Once employed individuals receive case management services to support job retention and their ability to become independent and self-sufficient. The Employment Specialist works alone and as part of a team to help individuals find suitable full- and part-time employment and/or vocational training, to provide retention support for 12 months post-placement, and to develop relationships with employers. DUTIES & RESPONSIBILITIES: • Administer and effectively analyze vocational assessments to support participants in developing a realistic career path to meet their professional goals and objectives., • Coach and assist with cover letters, resumes, job and education-related applications. Help participants obtain required documents, when appropriate., • Prepare participants for job interviews., • Effectively engage at-risk and shelter-based participants to encourage participation in employment, educational, or other related skills-based development opportunities., • Provide retention services to support maintaining employment and fostering self-sufficiency such as conflict resolution, reducing performance obstacles, workplace etiquette, encouraging upward mobility/job growth/new opportunities, and seeking educational enhancement., • Participate as a presenter for some training workshops offered by Job Central. (Topics may include resume preparation, interview skills, employer relations, among others)., • Identify, develop, and maintain relationships with key businesses and places offering job opportunities, apprenticeships, professional development, and training., • Accurately prepare and enter progress notes weekly into the LUW database for participants, detailing interactions, observations, progress or challenges in meeting set goals and action items. QUALIFICATIONS: 1. Minimum of 3 years of experience working in the social services field, particularly in the employment sector., 2. Experience, comfort, and desire to work with vulnerable populations (i.e. homeless, extremely low income, persons with disabilities, re-entry, and individuals who have fled from domestic violence.), 3. Possess connections to businesses and industries throughout Westchester County (preferred)., 4. Bachelor's degree in social service, education, public relations or business/human services., 5. Solid computer skills including Word, Excel, Outlook, and data entry., 6. Bilingual in English & Spanish languages (preferred but not required)., 7. Strong interpersonal and organizational skills., 8. Ability to regularly walk up 3 flights of stairs., 9. Valid NYS driver's license is required for some Westchester travel in a company vehicle. Job Type: Full-time, Monday thru Friday Pay: $57,000.00 - $60,000.00 per year Benefits: • Generous paid time off, • Medical, dental & vision insurance, • Employee assistance program, • Flexible spending account, • Company paid Life insurance, • Tuition assistance Background Report Required.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. First for a Reason First Student is the largest transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with various NYS Departments which include IATS (InterAgency Transportation Services) and the MTA. Now Hiring CDL Bus Drivers in Mt. Vernon, NY! Bus Driver benefits: • $24.00/HR Daytime (IATS) Positions, • $5,000 Sign On Bonus for Experienced Drivers!, • $3,000 Sign On Bonus for New Drivers!, • $500 Driver Referral Bonus, • Medical, Dental, & Vision Benefits plus 401k Retirement Savings Plans (Benefits offered may vary by location or CBA), • No experience necessary. We offer paid CDL training!, • Do not have a college degree or high school diploma, • Have military experience, • Are returning to the workforce or looking for a second job, • Are retirees, • Are at least 21 years old, • Join our team of professional drivers dedicated to getting clients to and from programs safely., • Transporting adult populations to day-hab programs, recreational events for IATS, • Transporting unhoused populations within the shelter system, chartering trips, and shuttling for DHS, • Provide support to passengers by assisting with guidance boarding and exiting the bus., • Drivers enjoy the support of our industry leading technology to guide them through their daily routes., • Good verbal communication skills and willing to work with vulnerable populations, • At least 21 years old, • Valid CDL driver's license with Passenger Endorsement, • Be subject to a drug screen and physical exam. Restrictions apply, inquire within for details. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request . In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have a NYS Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR bDfQsnKsQP

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for a variety of specialized assignment in a homeless shelter, does related work as required. The Shift Supervisor reports to the Security Manager and Director of Security. Proof of COVID-19 vaccination required. DUTIES & RESPONSIBILITIES: • Train new security employees in all aspects of the facility., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc., • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paperwork responsibilities (i.e. Log, incident reports, CPS reports and all other reports), • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Must know and obey all vehicle and traffic laws and is responsible for payment of any fines incurred if violations occur while operating a WESTHAB vehicle., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. The Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR yBnRWV7w0L

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes. Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays.

Job Description Purpose of the Role: The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community. Essential Functions of the Role: • Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:, • Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services., • Transport clients from County Jail upon release., • Complete initial assessment and follow-up re-assessments., • Provide direct services to clients through regular case management meetings., • Assess clients’ needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients’ well-being, productivity, and stability., • Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties., • Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc., • Follow up with clients to ensure their situations have improved., • Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism., • Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes., • Comply with eligibility and reporting requirements for re-entry programming., • Works with other programs to provide services and referrals to eligible clients. Internal: Criminal Justice Program Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Minimum Qualifications – Knowledge, Skills and Abilities Required, • Minimum of a bachelor’s degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master’s Degree preferred OR, • At least two years’ experience working in a program or organization serving high-risk individuals OR, • Prior case management, therapy, or counseling experience with individuals and/or groups., • Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies., • Unwavering commitment to quality programs and data-driven program evaluation., • Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills., • Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.

Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role:  Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines. For all assigned cases:  Set client goals.  Align care activities with client goals.  Monitor progress of goals, adjust care needs accordingly. o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency. o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments. o Connect with each assigned client minimally 1 x per month.  Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.  Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Using the full capacity of one’s ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.  Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.  Other activities as assigned. Decision Making Authority: Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Client Care Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client’s home Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role:  Proven ability to empathize with the clients we serve.  Tenacity and passion for this work with the ability to balance objectivity with empathy.  Computer literacy required.  Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.  Bachelor’s Degree required.  Associates accepted with experience.  Bilingual English/Spanish a plus. Compensation Range: $36,500.00 - $40,000.00 per year

Job Description JOB DESCRIPTION JOB TITLE: Client Care Monitor / Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: US$ 17.00 P/H SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blRA5P

Job Description Title: Homeless Outreach Worker Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: Our Homeless Outreach Worker (HOW) assists with services to individuals living with a mental illness and/or experiencing homelessness. Our Homeless Outreach Worker is also expected to engage individuals who are experiencing homelessness either on the streets or in shelters to provide advocacy, assist with connection to benefits, and housing. Essential Functions of the Role: Upon assignment of a new client, proceeding within the required guidelines, the Homeless Outreach Worker is to immediately contact the client, set an appointment to meet with the client at a CHOICE office or off-site to complete all required paperwork. For all assigned cases: · Set client goals and align care activities in accordance with these goals. · Monitor progress of goals, adjust care plans accordingly. · Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. · Plan and execute care activities in accordance with client goals to minimize any potential issues with billing and reimbursement to the agency. · Plan and utilize time so that needed outcomes for the client are achieved and completed within the time frame set by the Supervisor. · Proactively communicate with Homeless Outreach Supervisor on any emerging issues and needed adjustments. · Connect with each assigned client minimally 4x per month. · Review assigned caseload with Homeless Outreach Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed. · Develop and maintain productive and results-oriented relationships with mission-critical persons at outside organizations. · Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. · Complete street outreach assessment (VI-SPDAT)as requested by HOW Supervisor. · Using the full capacity of one’s ongoing experience and training, demonstrate the progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination. · Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. · Other activities as assigned. For all fieldwork: · Meet one-on-one with the person needing services, screen to determine eligibility. · Conduct 3-5 intakes per shelter visit and a total of 10-15 intakes per week. · Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field. · Track activities and outcomes. · Spanish-speaking (required) Job Type: Full-time Compensation Range: $36,000.00 - $40,000.00 per year Benefits: · 401(k) matching · Dental insurance · Flexible spending account · Health insurance · Life insurance · Paid time off · Parental leave · Referral program · Retirement plan · Tuition reimbursement · Vision insurance Schedule: · 8-hour shift · Day shift · Monday to Friday Education: · Bachelor's (Preferred) Experience: · Outreach: 1 year (Preferred) Language: · Spanish (Required) License/Certification: · Driver's License (Required) Work Location: In person

Job DescriptionJOB TITLE: Program AssistantDEPARTMENT: Coachman Family CenterFLSA: Non-Exempt REPORTS TO: Program Director LOCATION: White Plains, NY SALARY: $38000.00 - $40000.00/annual SUMMARY: Responsible for maintaining professional communications to DSS, administrative staff, casework staff, facilities staff, security staff and residents. DUTIES & RESPONSIBILITIES: • Ensures accessibility to admin and case work staff by continuous knowledge of their whereabouts, • Ensures that all forwarded phone calls are answered during the hours 9-5, • Ensures that reception is staffed at all times Monday through Friday 9 am to 5 pm, • Ensures that the Westhab and DSS client databases are kept current on a daily basis, • Greets all residents reporting to administration and directs them appropriately, • Monitors resident use of computers, phones and access to administration area, • Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility., • Ensures all correspondence is handled appropriately, • Assists with ordering office supplies and maintaining office inventory, • Provides administrative support to facilities staff as directed, • Coordinates donation deliveries, maintains donation “wish list” of needed items, • Other duties as assigned EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Associates degree with 2+ years in an administrative program support role in a shelter preferred. Requires strong verbal, written and computer skills. Must have good customer service skills and the ability to multi task while remaining focused. Fluency in Spanish is highly desirable. AGENCY PROFILE: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION Title: Pretrial Case Manager Reports To: Pretrial Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Rapidly after release into the program, the Case Manager conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Case Manager assists participants on their caseload to comply with supervision appointments and court appearances during the pendency of their legal case. The Case Manager also conducts ongoing service need assessments with participants and develops collaborative service plans addressing identified needs and goals. The Case Manager will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Job Description: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort 10 community services., • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives., • • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change., • Provide all services in a gender-responsive, trauma-informed way and adheres to the core principles of risk-need-responsivity., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers)., • Follow program community-based monitoring protocols for high-risk and high need program participants and request/participate in case reviews to address complex cases., • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion., • Meet monthly case management contact and outreach goals as established by supervisory staff. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment • Traditional office environment., • Must be comfortable attending appointments at various courts, agencies, facilities, and client’s homes. Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Must be able to interact with persons having mental health issues, periods of instability (i.e., lack of shelter, food, clothing, or support), recently released from an institution (i.e., hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role: • Bachelor’s degree or equivalent experience, • Minimum of four years of experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • A Valid Driver License is required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed., • Bilingual English/Spanish a plus. Compensation range: $44,000 - $47,000

The Shift Supervisor is responsible for a variety of specialized assignments in a homeless shelter; does related work as required.

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