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Job Description Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS, NEW YORK SALARY: $18 SUMMARY: The Residential Aide assists with the client's basic needs. The individual will work in conjunction with the social services team to monitor and provide appropriate basic services for families with children in a homeless shelter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Perform all/other duties as directed by management. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Job Title: Residential Aide FSLA Classification: Non-exempt Reports to: Shelter Shift Supervisor Location: Far Rockaway, Queens, NY Hourly range: $21.97 - $24.72 Objective: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our Migrant family Shelter in Far Rockaway, Queens, NY. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Part of the Residential Aide's responsibilities will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events. On some occasions our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: • Fosters a nurturing and welcoming environment for clients., • Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments., • Assists in the planning and organization of recreational activities, events and outings., • Informs appropriate program staff of any issues that may affect the health and safety of clients or staff., • Maintains daily log, visitor and client sign-ins, and other record keeping., • Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required., • Completes electronic shift summaries and generates daily client census & curfew violation reports., • Serves meals to clients at breakfast, lunch and/or dinner., • Conducts fire drills and generates documentation as required., • Conducts routine inventory of equipment and supplies., • Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: • High School Diploma, HSE or GED required., • 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. preferred, • Food handler's certification required or willingness to obtain in 3 months., • Must be adept and comfortable with crisis intervention., • Basic Computer skills, • Strong interpersonal and communication skills., • Ability to get along with clients of various cultures and backgrounds., • Strong problem-solving skills., • Proven organization and logistical skills., • Ability to respond to and assess urgent situations Preferred • Experience working in a homeless shelter and/or with mentally illness preferred., • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Job Overview We are seeking a compassionate and dedicated Senior Residential Aide to join our team. In this role, you will provide essential support to residents and residential aids in a men's shelter, ensuring their comfort, safety, and well-being. Your responsibilities will include assisting with daily activities, promoting resident rights, room inspections, ensuring residential aids are carrying out their daily task and delivering high-quality care to individuals with diverse needs, including those with physical, mental or unseen disabilities. Responsibilities • Assist residents with daily living activities such as bathing, cleaning their sleeping areas and grooming., • Support the cook with ensuring the common areas are stock with foods, snacks and refreshments, leading up t dinner service, • Provide companionship and emotional support to enhance residents' quality of life., • Ensure the environment is clean, safe, and conducive to resident comfort., • Uphold resident rights and dignity while providing direct support., • Engage residents in meaningful activities that promote social interaction and mental stimulation., • Assist with medication reminders as directed by healthcare professionals., • Experience with non-profit organizations, homelessness, • Knowledge of resident rights and commitment to advocating for them., • Previous experience in a shelter settings is a plus., • Strong communication skills and the ability to work effectively within a team., • Compassionate demeanor with a genuine desire to help others., • Must be able to pass background checks as required by state regulations.Company DescriptionHorizon Hearts, Inc is an Non-Profit organization serving the homeless population in Hempstead, NY we currently have 2 locations within Hempstead.Horizon Hearts, Inc is an Non-Profit organization serving the homeless population in Hempstead, NY we currently have 2 locations within Hempstead.

Job DescriptionLicensed Master Social Worker (LMSW) – Peace Valley Haven Inc. As an LMSW at Peace Valley Haven Inc., your role involves empowering adult men and women in a shelter environment to achieve self-sufficiency. Key responsibilities include: • Client Assessment and Diagnosis: Conduct comprehensive assessments, identify psychosocial needs, and provide appropriate diagnoses using evidence-based methods., • Resource Connection: Develop individualized service plans, linking clients to housing, employment, mental health services, substance use treatment, and other community resources., • Counseling and Support: Provide therapeutic support to address trauma, life challenges, and behavioral issues, fostering resilience and personal growth., • Life Skills Training: Facilitate workshops on budgeting, job readiness, communication, and other critical skills to help clients achieve independence., • Advocacy: Serve as an advocate for clients, ensuring access to public benefits, healthcare, and legal aid, while addressing systemic barriers., • Case Management: Monitor progress through regular follow-ups, adjust service plans as needed, and document all interactions and outcomes., • Crisis Intervention: Respond to emergencies with appropriate de-escalation techniques and support, ensuring client and staff safety., • Collaboration: Partner with community organizations, government agencies, and interdisciplinary teams to optimize services for clients. Your efforts directly contribute to rebuilding lives by providing the tools and resources necessary for long-term stability and well-being.

Job Description JOB TITLE: Recreational Specialist FLSA: Non Exempt LOCATION: Far Rockaway, NY REPORS TO: Program Director SALARY: $35,000.00 -$ 40,000.00 SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for children living within our homeless shelter. This position reports to Social Work Supervisor to ensure that all activities are appropriate and meet the needs of the clients. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the school age children/young adults in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained. High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Status: Full-time, Monday – Friday (hours may vary) FLSA Classification: Non-Exempt Job Location: Far Rockaway, Queens NY Hourly Range: $27.47 - $32.96 Objective We are seeking a Housing Specialist for Lantern’s migrant family shelter. The Housing Specialist will be responsible for helping clients find permanent housing and become self-sufficient. Services will include assisting with orienting clients to the housing search process and training clients in how to conduct an apartment search, how to interview for an apartment, and how to complete housing applications. Additionally, the Housing Specialist will provide escorts to housing-related appointments and facilitate moving on by supporting clients with direct assistance during the final moving out phase. ESSENTIAL FUNCTIONS • Establish linkages and maintain solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for clients., • Escort clients to various housing related appointments including but not limited to interviews, paperwork signings, move outs, and evaluations., • Assess client’s readiness and barriers to obtaining affordable permanent housing., • Provide supportive social services including interview prep, workshops, education, referrals, and escorting to prepare clients for successfully securing and maintaining permanent housing., • Prepare and assist clients with the housing application/interview process (i.e. HHA, CAPS)., • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing., • Track, monitor, and report housing placement rates for all clients., • Attend housing related DHS meetings., • Monitor and assess client progression/regression in behavior and/or appearance., • Manage crisis intervention services and address all emergency situations as appropriate., • Attend interdisciplinary team meetings and case conferences as needed., • Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed., • A work schedule that includes evening hours. Assist clients in moving into permanent housing by providing support such as attending lease signings, assisting with applications for one-shot deals, providing moving assistance, etc., • Provides additional information and instruction on the skills required to secure and maintain permanent housing, such as how to create and maintain a household budget., • Participate in housing meetings, case conferences, staff meetings, and other meetings/trainings as assigned., • Documents all counseling, escorting, referral and discharge planning activities in client charts., • Provide comprehensive case management services to an assigned caseload., • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. REQUIRED QUALIFICATIONS: • High school diploma, G.E.D or high school equivalency is required, • 2 years experience related to housing application/placement functions, • Experience providing services to individuals with mental illness, substance use, chronic health conditions and/or homelessness., • Sensitivity to issues involved in working with a diverse organization., • Must have initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team, • Strong communication and organizational skills. This job operates in a family-based shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES DIVISION: SERVICES FLSA: EXEMPT LOCATION: BROOKLYN, NY REPORTS TO: SHELTER DIRECTOR SALARY : $60,000.00 - $70,000.00/annual SUMMARY: The Director of Social Services will oversee the day-to-day operation of services at the Lynx Residence. He/she will need to collaborate with other on-site departments to facilitate effective problem-solving and the alignment of strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures senior case manager and case managers follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and client interactions are appropriately documented and completed timely., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Provide chart audits and develop correction action plan as needed., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Represent agency at external meetings/seminars., • Performs related tasks as assigned., • 24-hour on call EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Master’s degree preferred with three years of relevant human service and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. CARES knowledge a plus. AGENCY PROFILE & EMPLOYEE EXPECTATIONS:Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Queens, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes., • Perform daily pack-ups and logging of client property belonging to AWOL clients., • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. CAMBA’s The Kings Inn Family Shelter. Assist with the design and production of aesthetic visuals for public spaces of the shelter which reflect cultural, seasonal and programmatic themes.

As a Security Officer - Shelter Patrol in South Ozone Park, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. Security Officer - Shelter Patrol. As a Patrol Unarmed Officer with Allied Universal, you will play a vital role in helping to maintain a secure an

As a Security Professional - Unarmed Shelter Patrol Part-Time in South Ozone Park, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned areas within a shelter location, hel

As a Security Professional - Unarmed Shelter Patrol Part-Time in South Ozone Park, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. Security Professional - Unarmed Shelter Patrol Part-Time. As a Patrol Unarmed Officer with Allied Universal, you will monito

Security Professional - Unarmed Shelter Patrol Part-Time. Security Professional - Unarmed Shelter Patrol Part-Time. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned areas within a shelter location, helping to deter security-related incidents and maintaining a w

As a Security Officer - Shelter Patrol in South Ozone Park, NY , you will serve and safeguard clients in a range of industries such as Shelter, and more. As a Patrol Unarmed Officer with Allied Universal, you will play a vital role in helping to maintain a secure and welcoming atmosphere

As a Security Professional - Unarmed Shelter Patrol Part-Time in South Ozone Park, NY , you will serve and safeguard clients in a range of industries such as Shelter, and more. Respond to incidents and critical situations in a calm, problem-solving manner within the shelter environment. C