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Job Description Essential Duties and Responsibilities • Welcome and engage residents in a professional, respectful, and trauma-informed manner., • Assist residents with daily shelter needs, including appointments, transportation, referrals, and access to community resources., • Support Case Managers with resident follow-up, documentation, and service coordination., • Conduct regular wellness and safety checks throughout the shelter., • Assist with move-ins, move-outs, room assignments, and resident orientation., • Help residents access benefits and services, including housing, healthcare, public assistance, employment, and other community resources., • Provide transportation or accompany residents to appointments, agencies, housing sites, and other necessary destinations when required., • Maintain accurate and timely documentation of resident interactions, incidents, referrals, and services provided., • Monitor the facility and report safety concerns, maintenance issues, emergencies, or policy violations to appropriate staff., • Assist with crisis intervention and de-escalation while maintaining appropriate professional boundaries., • Communicate effectively with Case Managers, Supervisors, security personnel, and other shelter staff., • Assist with community outreach and resource distribution as needed., • Maintain confidentiality and protect resident information in accordance with agency policies., • Participate in staff meetings, trainings, and other program activities., • Perform other duties as assigned. Qualifications • High school diploma or GED required; college coursework or a degree in Human Services, Social Work, Psychology, or a related field preferred., • Valid driver's license required.

Job Description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job DescriptionSafe Horizon’s Senior DV Victim Advocate (SVD) works within the SVD of NYPD. The advocate partners with police personnel to provide a coordinated, victim-centered approach to teen and adult victims of sexual assault to reduce trauma and improve the quality of services victims receive. The advocate works with victims, friends, caregivers and family members of sexual assault who are seeking assistance from NYPD within the SVD. The advocate will also be available to work with victims of sexual assault on an as-needed basis by responding to their home or to the hospital where they are being treated.The advocate’s responsibilities may include some or all of the following:Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims;, • Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance;, • Conduct visits to a victim’s home with SVD detectives to assist victims as needed;, • Provide information, referrals, and practical assistance to victims experiencing sexual assault;, • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency;, • Provide crisis intervention and supportive listening;, • Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation;, • Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors;, • Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care;, • Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;, • Ensure protection of survivor’s rights as a victim of sexual assault;, • Help with applying for compensation through the New York State Office of Victims Services (OVS);, • Coordinate community resources for victims of sexual assault, including linkages to other providers as needed;, • Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field;, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements;, • Provide emergency practical assistance for victims including transportation and food vouchers;, • Work collaboratively with police officers and detectives in order to effectively provide assistance to victims;, • Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics;, • Advocate with Family and Criminal Court staff for victims;, • Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision;, • Conduct community presentations;, • Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations;, • Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned.Knowledge and Skills:, • Clear and concise verbal and written communication skills., • Excellent interpersonal skills, be assertive and well organized., • Demonstrate the ability to work independently and within a precinct setting., • Prior experience working with victims of sexual assault.Qualifications:, • Bachelor’s degree required or equivalent training and experience., • Two years’ experience in crime victim service delivery (or other relevant experience) Basic knowledge of crime victim and domestic violence issues. • Certification as a sexual assault advocate or willingness to attend training immediately upon hire to become certified., • Knowledge of the police and criminal justice system helpful. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.37 - $28.57 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value and vision. Responsibilities: The Case Manager is responsible for, but not limited to: Conduct initial intake assessments and act upon critical needs appropriately Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals Orient clients to the shelter program, requirements and consequences Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services. Assist non-working clients to obtain Public Assistance Completes psychosocial assessments within the first 30 days of intake Track and monitor client progress Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents Maintain confidential case record for all clients Report critical incidents immediately to the Site Director/ Director of Social Services Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing Treat all clients, visitors, and employees with kindness, respect, and dignity Report critical incidents immediately to the Director/Supervisor of Social Services Refer clients to internal and external resources and serve as an advocate when necessary Provide case management and counseling periodically; one year beyond the client’s departure Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Professional & Personal Qualifications Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Fluent in English and Spanish is a plus Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities: • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements: • High School Diploma or GED., • Bachelor’s degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Must live in the U.S. 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Flexible schedule, • Opportunity for advancement Licensed Master Social Worker (LMSW) – Peace Valley Haven Inc. As an LMSW at Peace Valley Haven Inc., your role involves empowering adult men and women in a shelter environment to achieve self-sufficiency. Key responsibilities include: • Client Assessment and Diagnosis: Conduct comprehensive assessments, identify psychosocial needs, and provide appropriate diagnoses using evidence-based methods., • Resource Connection: Develop individualized service plans, linking clients to housing, employment, mental health services, substance use treatment, and other community resources., • Counseling and Support: Provide therapeutic support to address trauma, life challenges, and behavioral issues, fostering resilience and personal growth., • Life Skills Training: Facilitate workshops on budgeting, job readiness, communication, and other critical skills to help clients achieve independence., • Advocacy: Serve as an advocate for clients, ensuring access to public benefits, healthcare, and legal aid, while addressing systemic barriers., • Case Management: Monitor progress through regular follow-ups, adjust service plans as needed, and document all interactions and outcomes., • Crisis Intervention: Respond to emergencies with appropriate de-escalation techniques and support, ensuring client and staff safety., • Collaboration: Partner with community organizations, government agencies, and interdisciplinary teams to optimize services for clients. Your efforts directly contribute to rebuilding lives by providing the tools and resources necessary for long-term stability and well-being. Flexible work from home options available.

Job Description The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations Security: • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Personal and Professional Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job Description JOB TITLE: Recreational Specialist FLSA: Non-exempt DIVISION: Services REPORTS TO: Program Director LOCATION: Briarwood, NY SALARY: $36,000.00-$40,000.00 SUMMARY: The Recreational Specialist will work as a team member to create and support recreational activities for men living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccinations. DUTIES AND RESPONSIBILITIES: Works as a team member to provide academic, recreational and social skills programming to the men in the Shelter. Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting. Develops and implements age appropriate activities and programs. Documents monthly participation and outcomes; analyzes results and prepares recommendations. Participates in initial training, ongoing staff development and supervision. Maintains proper safety standards in regards to the health of participants in all programs. Ensures that the recreational space is clean and well maintained. Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blIidr2OJ8

Job Description Training & Development Manager – NYC DHS Shelter Operations Position Title: Training & Development Manager – DHS Shelter Programs Location: New York City, NY Reports To: Chief Operating Officer / Executive Director Status: Full-Time Position Summary Project ReDirect, Inc. is seeking an experienced and dynamic Training & Development Manager to oversee all staff training activities across our New York City Department of Homeless Services (DHS) shelter programs. This position is responsible for developing, implementing, monitoring, and evaluating training programs that ensure compliance with DHS regulations, agency policies, contractual requirements, and industry best practices. The Training & Development Manager will create a culture of continuous learning and accountability while ensuring that all employees—from Residential Aides and Shift Supervisors to Case Managers, Directors, and Executive Leadership—receive consistent, high-quality training that promotes operational excellence and superior client services. Essential Duties and Responsibilities Training Development and Delivery • Develop, coordinate, and facilitate comprehensive onboarding and ongoing training programs for all shelter staff., • Ensure consistency of training across all NYC shelter locations., • Create and update training curricula, manuals, presentations, and learning materials., • Conduct classroom, virtual, and hands-on training sessions., • Coordinate annual refresher trainings and mandatory recertifications. DHS Compliance Training • Serve as the agency subject matter expert on DHS policies, procedures, and contractual requirements., • Ensure all employees are trained on DHS Standards and Procedures, Callahan Requirements, Client Rights and Responsibilities, Confidentiality and HIPAA, Incident Reporting, Workplace Safety, Fire Safety and Emergency Preparedness, HMIS/CARES systems, Mandated Reporting, DEI, Trauma-Informed Care, Crisis Prevention, Customer Service, Professional Ethics, Documentation Standards, and Housing Placement requirements. Quality Assurance and Monitoring • Conduct training audits and compliance reviews., • Maintain training records and employee certifications., • Track completion rates and ensure compliance with DHS and agency requirements., • Identify training deficiencies and implement corrective action plans. Leadership Development • Design and facilitate leadership development programs for supervisors and managers., • Coach supervisors on communication, employee engagement, performance management, and accountability., • Support succession planning and professional growth initiatives. Collaboration • Work closely with Human Resources, Operations, Quality Assurance, Compliance, and Executive Leadership., • Participate in DHS audits, site visits, and regulatory reviews., • Assist with policy development and implementation., • Support new program start-ups and expansion efforts. Qualifications Education: Bachelor's Degree required; Master's Degree preferred. Experience: Minimum five years in training, workforce development, shelter operations, or human services, with supervisory experience preferred. Performance Expectations • Achieve and maintain 100% compliance with mandatory training requirements., • Standardize training practices across all shelter locations., • Reduce compliance deficiencies through proactive training initiatives., • Support successful DHS, Callahan, Coalition, and regulatory reviews. Preferred Certifications • CPLP preferred, • CPI Certification preferred, • First Aid/CPR Instructor Certification preferred, • DHS Shelter Operations experience strongly preferred

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job DescriptionBenefits: • 401(k), • Free uniforms, • Paid time off Seeking an experienced and compassionate Director of Social Services to lead the delivery of comprehensive case management and supportive services within a Department of Homeless Services (DHS) shelter. The Director of Social Services is responsible for overseeing all social service operations, ensuring compliance with DHS contractual requirements, supervising multidisciplinary staff, and helping residents achieve permanent housing and self-sufficiency. The ideal candidate is a strong leader with extensive experience in homeless services, case management, housing placement, and program compliance within New York City's shelter system. Essential Duties and Responsibilities Leadership & Program Management • Direct and supervise all social service operations within the shelter., • Provide leadership, coaching, and supervision to Case Managers, Housing Specialists, Employment Specialists, Recreational Coordinators, and other program staff., • Conduct weekly individual supervision and multidisciplinary team meetings., • Develop staff schedules and ensure appropriate coverage., • Monitor staff performance and complete annual evaluations., • Recruit, hire, train, and mentor social services personnel. Client Services, • Ensure every resident receives comprehensive assessments and individualized service plans., • Oversee crisis intervention, conflict resolution, and client advocacy., • Monitor progress toward housing stability and self-sufficiency goals., • Ensure residents receive referrals to:, • Mental Health Services, • Substance Abuse Treatment, • Medical Care, • Employment Services, • Educational Programs, • Public Benefits, • Community Resources, • Coordinate multidisciplinary case conferences. Housing & Case Management, • Ensure timely completion of housing applications., • Monitor housing placement activities., • Oversee permanent housing placements including:, • CityFHEPS, • Section 8, • NYCHA, • Supportive Housing, • Affordable Housing, • HASA (when applicable), • Monitor housing placement metrics and outcomes. Compliance & Quality Assurance, • Ensure compliance with:, • NYC Department of Homeless Services (DHS), • NYS Office of Temporary and Disability Assistance (OTDA), • Agency policies and procedures, • Confidentiality and HIPAA regulations, • Conduct regular case record audits., • Review documentation for accuracy and timeliness., • Ensure all client files meet DHS standards., • Prepare for internal and external audits and monitoring visits. DHS shelters operated by nonprofit providers must comply with DHS contractual requirements and applicable OTDA shelter regulations. Data Management, • Monitor CARES and other DHS reporting systems., • Review daily census reports., • Ensure accurate documentation., • Track performance indicators including:, • Housing placements, • Case note completion, • Service plan compliance, • Employment outcomes, • Client engagement Incident Management, • Respond to client emergencies., • Assist with serious incident investigations., • Ensure timely completion of incident reports., • Coordinate with Operations and Security departments., • Participate in the shelter's on-call leadership rotation. Community Partnerships, • Build relationships with:, • DHS, • HRA, • Community organizations, • Mental health providers, • Employment providers, • Healthcare organizations, • Housing providers, • Attend DHS meetings and community partner meetings. Minimum QualificationsEducation, • Master's Degree in:, • Social Work (MSW preferred), • Human Services, • Psychology, • Counseling, • Sociology, • Public Administration, • Related Human Services field Experience, • Minimum 5 years of progressively responsible social services experience., • Minimum 3 years in a supervisory or management role., • Experience in:, • DHS shelters, • Homeless services, • Housing programs, • Case management, • Crisis intervention, • Program administration Preferred, • LMSW or LCSW (preferred but not required), • DHS-funded shelter experience, • CARES experience, • Housing placement experience, • OTDA and DHS compliance knowledge Knowledge, Skills & Abilities, • Strong leadership and supervisory skills, • Excellent crisis intervention abilities, • Knowledge of NYC shelter system, • Knowledge of DHS policies and procedures, • Understanding of trauma-informed care, • Strong conflict resolution skills, • Excellent organizational and time management skills, • Strong written and verbal communication skills, • Ability to manage multiple priorities, • Strong documentation and quality assurance skills, • Ability to work in a fast-paced environment, • High level of professionalism and confidentiality Computer SkillsExperience with:, • Microsoft Office Suite, • CARES, • HMIS (preferred), • Electronic Case Management Systems, • Outlook, • Excel, • Teams Physical Requirements, • Ability to walk throughout the shelter., • Ability to respond to emergencies., • Ability to occasionally lift up to 25 pounds., • Ability to work evenings, weekends, or holidays as required. Salary$85,000 – $105,000 annually, based on education, licensure, and experience.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: BRIARWOOD (QUEENS) SALARY: $60,000 - $80,000 PER YEAR SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed men’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Zy21jjdYoI

Job Description Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to:  Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists  Coordinate all case management services, including assessments and development and implementation of service plans  Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources  Ensure assessments, service plans, and interactions with the clients are appropriately documented.  Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers  Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs  Ensure all reports are submitted accurately and in a timely manner  Responsible for ensuring monthly housing targets are met  Monitor demographic reports to ensure consistency with ILP compliance  Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals  Organize onsite and offsite training opportunities for professional development of staff  Facilitate weekly meetings with social service staff to address client issues and progress  Ensure adherence to all requisite regulations and DHS policies and procedures  Act as a liaison with other department directors  Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications:  Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience  Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience  Associate’s degree with 6 plus years of direct social service experience  Ability to work some evenings and occasional weekends as needed  Excellent and demonstrated writing ability  Fluent in English and Spanish a plus  Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred  Advanced knowledge of MS Word, Excel and database management skills.  Knowledge of community resources  Ability to solve problems, make decisions, resolve conflicts and listen  Ability to deal calmly in crisis situations  Proven ability to work collaboratively well with diverse groups  Proven ability to handle multiple tasks effectively under pressure  Strong organizational skills, detail-oriented, and efficient  Maturity, integrity, and sound judgment

Job Description Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to:  Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists  Coordinate all case management services, including assessments and development and implementation of service plans  Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources  Ensure assessments, service plans, and interactions with the clients are appropriately documented.  Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers  Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs  Ensure all reports are submitted accurately and in a timely manner  Responsible for ensuring monthly housing targets are met  Monitor demographic reports to ensure consistency with ILP compliance  Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals  Organize onsite and offsite training opportunities for professional development of staff  Facilitate weekly meetings with social service staff to address client issues and progress  Ensure adherence to all requisite regulations and DHS policies and procedures  Act as a liaison with other department directors  Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications:  Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience  Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience  Associate’s degree with 6 plus years of direct social service experience  Ability to work some evenings and occasional weekends as needed  Excellent and demonstrated writing ability  Fluent in English and Spanish a plus  Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred  Advanced knowledge of MS Word, Excel and database management skills.  Knowledge of community resources  Ability to solve problems, make decisions, resolve conflicts and listen  Ability to deal calmly in crisis situations  Proven ability to work collaboratively well with diverse groups  Proven ability to handle multiple tasks effectively under pressure  Strong organizational skills, detail-oriented, and efficient  Maturity, integrity, and sound judgment

Job Description The Organization Come be a part of the rich history that we enjoy at UUCSR! Not only will you work in a beautiful environment surrounded by 100 picturesque acres on the North Shore of Long Island but you will help support a Congregation, established in 1941, with a mission of strong principles and purpose. We are committed to “Human. Kind.” We encourage you to join our team of creative, collaborative and diligent employees and help UUCSR continue to achieve our strong commitment to excellence. The Position: We have an immediate opening for an Administrative Assistant. This position provides direct administrative support to the Congregation’s committees involved with governance and programming. Play a lead role in the planning, prep, and communications for committee meetings/events by providing onsite and remote meeting support. · Assist in the preparation of meetings and programs support packets by executive Word documents, Excel sheets, and presentation material such as copying, collating, and assembling and distributing materials · Support and provide various administrative responsibilities for committees such as calendaring, sending notices/invitations, emails, and ordering supplies and/or food · Create fliers, brochures, and other committee promotional materials, coordinating internal and external publicity as requested · Manage meeting calendar system for all assigned committees · Provide general office support to manage phone call and interact with visitors Requirements: · 2-3 years’ experience in an administrative assistant position, with some exposure to the not-for-profit sector preferred/religious/membership · Experience or background in UU or faith-based organization welcome · Ability to work a Sunday-Thursday schedule · Extremely well organized with high attention to detail in composing, typing and proofing materials · Ability to plan ahead and work within deadlines · Ability to multi-task, prioritize and follow-through to effectively manage work flow · Good interpersonal skills with the ability to support collegiality in a small office · Ability to execute assignments with minimum supervision · Excellent oral and writing skills · Knowledge of Zoom and other online and virtual communication and meeting tools Why you should apply: · Competitive salary · Outstanding health benefits (medical and dental) with a generous employer premium contribution · Generous time off policies · Hybrid work schedule to be established after successful completion of 3 months of on premise work · Excellent employer contributed retirement plan · Work for an organization that supports causes such as; women’s rights, social justice and the rights of the under-served population · Office location in Manhasset, NY is close to trains and highways Equal Employment Opportunity \nCompany Description Come be a part of the rich history that we enjoy at UUCSR! Not only will you work in a beautiful environment surrounded by 100 picturesque acres on the North Shore of Long Island but you will help support a Congregation, established in 1941, with a mission of strong principles and purpose. We are committed to “Human. Kind.” Come be a part of the rich history that we enjoy at UUCSR! Not only will you work in a beautiful environment surrounded by 100 picturesque acres on the North Shore of Long Island but you will help support a Congregation, established in 1941, with a mission of strong principles and purpose. We are committed to “Human. Kind.”

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: BRIARWOOD (QUEENS) SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men’s homeless shelter. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Train new security/residential aide employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR P1MQmCKwuZ

Comply with all maintenance regulatory requirements at all times. Sufficient education and technical expertise to comprehend written and oral instructions (work orders); to accomplish maintenance tasks; and to document accomplished tasks. Identify and document all maintenance issues on work order fo

ACC is one of the nation's largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC.We touch the lives of nearly 30,000 animals each year.ACC is more than an animal shelter; we are a resource to the community.The Emma and Georgina Bloomberg Veterinary Center is one

The Housing Specialist is responsible for assisting shelter residents with securing and maintaining permanent housing.The Housing Specialist works collaboratively with case managers, landlords, brokers, community agencies and clients to identify appropriate housing opportunities, coordinate housing

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.We take a comprehensive approach by offering more than 180 integrated

Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Residential Aide supports this mission by assisting with client intake, monitoring resident safety and well-being, enforcing facility policies, and maintaining a secure and respectful living environment. The Residential Aide role involves direct interaction with clients navigating complex challenges and requires a consistent presence, attention to detail, and the ability to remain calm, level-headed, and professional in emotionally charged or unpredictable situations. • Welcome new residents and provide orientation to shelter policies, services, and daily routines, • Assist with client check-ins, discharges, and documentation using DHS CARES system, • Monitor resident safety and behavior through regular rounds and informal engagement, • Enforce facility rules while maintaining a respectful and supportive environment, • Respond to incidents and complete timely, accurate reports, • Support residents in accessing services by making referrals and coordinating with case managers, • Maintain cleanliness and security of resident rooms, including tagging and storing personal belongings when needed, • Communicate facility maintenance needs to supervisors and ensure common areas are orderly, • Build rapport with residents and offer guidance during daily interactions, • Uphold confidentiality and follow all agency and DHS protocols, • High School Diploma or High School Equivalency Diploma (GED) required, • Minimum of one year experience working with individuals facing homelessness, substance use, mental health challenges, or other complex needs, • Familiarity with shelter operations or supportive housing environments preferred, • Basic computer literacy, including proficiency in Microsoft Office and ability to learn internal databases (e.g., DHS CARES system), • Strong interpersonal skills and ability to work respectfully with individuals from diverse racial, ethnic, and socioeconomic backgrounds, • Ability to remain calm and professional in high-pressure or crisis situations, • Commitment to trauma-informed care, confidentiality, and ethical standards in client interactions, • Willingness to obtain CPR certification and/or Food Protection Certificate during employment This is a full-time non-exempt role with an hourly rate of $21.64 (annualized at 35 hours a week to $39,392) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement. This role is located in Long Island City, Queens and has a schedule of Friday-Tuesday 4pm-12am. For payroll and systems purposes, this role is titled "Residence Worker".

The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, with some latitude for independent action, the RA provides direct assistance, support and care to clients residing in the facility as well as supporting, assisting and enforcing facility rules. Primary Responsibilities: • Complete new resident Intake arrival packets, exits logs, daily occupancy forms., • Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake, • Review, Nightly Attendance Roaster Incident reports., • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating form., • Report all inconsistencies with food deliveries to appropriate Shift Supervisor and Director of Program Operations., • Distribute meals to residents and dispose of expired food items as outlined by DHS' Food Distribution Guidelines., • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility., • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps., • Collect trash in office and dispose trash in designated areas., • Distribute DHS notices (i.e., 4002 notices, appointment slips, mail, etc.) to residents., • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space., • Bag and tag client personal belongings where needed and report room cleaning and repair needs to Shift Supervisor., • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients., • Conduct hourly rounds of the facility to ensure all room doors are secured, clients' personal belongings are secured., • Conduct safety checks of clients staying in facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks., • Immediately alert medical staff and immediate supervisor of clients found in distress., • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program., • Conduct Operation unit inspections during the new Intake process., • Maintain all logs (Attendance, ACS, emergency contacts, sign in/ out logbook) and submit logs on the 1st of every month to Director of Operations., • On the 1st of every month create a dead file of all the logs to be submitted for storage., • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times., • Review with Shift Supervisor all paperwork and logs completed during previous shift before the end of tour., • Physically check all unoccupied rooms to determine status of readiness, repairs and cleanings., • Ensure all clean and ready units have clean linens and towels. Alert maintenance team of items needed., • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.)., • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm., • Finalize Night Signature Roster (NSR) in CARES., • Ensure new logs for the month are in place., • Receive and log incoming meals usually at 6:00am, • Deliver mail on the 8:00am to 4:00pm shift., • Clock in where appropriate using the time clock system sign-in via the onsite logbook., • Must be available for overtime when business needs are required., • Physically check all unoccupied units to determine status (ready, repairs needed, needs cleaning)., • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons. Minimum Qualifications: • High School Diploma or GED., • Must have and maintain a valid NYS security license., • Two years' experience in Single Adult Shelters and/or Congregate Residential Services., • Experience working with families / homeless population., • Food Protection Certification and CPR/ First Aid required., • Must complete a satisfactory background investigation., • Excellent written and oral communication, and organizational skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Intermediate level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Residential Aide Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Residential Aide supports this mission by assisting with client intake, monitoring resident safety and well-being, enforcing facility policies, and maintaining a secure and respectful living environment. The Residential Aide role involves direct interaction with clients navigating complex challenges and requires a consistent presence, attention to detail, and the ability to remain calm, level-headed, and professional in emotionally charged or unpredictable situations. • Welcome new residents and provide orientation to shelter policies, services, and daily routines, • Assist with client check-ins, discharges, and documentation using DHS CARES system, • Monitor resident safety and behavior through regular rounds and informal engagement, • Enforce facility rules while maintaining a respectful and supportive environment, • Respond to incidents and complete timely, accurate reports, • Support residents in accessing services by making referrals and coordinating with case managers, • Maintain cleanliness and security of resident rooms, including tagging and storing personal belongings when needed, • Communicate facility maintenance needs to supervisors and ensure common areas are orderly, • Build rapport with residents and offer guidance during daily interactions, • Uphold confidentiality and follow all agency and DHS protocols High School Diploma or High School Equivalency Diploma (GED) required Minimum of one year experience working with individuals facing homelessness, substance use, mental health challenges, or other complex needs Familiarity with shelter operations or supportive housing environments preferred Basic computer literacy, including proficiency in Microsoft Office and ability to learn internal databases (e.g., DHS CARES system) Strong interpersonal skills and ability to work respectfully with individuals from diverse racial, ethnic, and socioeconomic backgrounds Ability to remain calm and professional in high-pressure or crisis situations Commitment to trauma-informed care, confidentiality, and ethical standards in client interactions Willingness to obtain CPR certification and/or Food Protection Certificate during employment Additional Information This is a full-time non-exempt role with an hourly rate of $21.64 (annualized at 35 hours a week to $39,392) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement. This role is located in Long Island City, Queens and has a schedule of Friday-Tuesday 4pm-12am. For payroll and systems purposes, this role is titled Residence Worker. #li-onsite

The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. Duties and Responsibilities: • Train new security officers/residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. Experience and Qualifications: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Restgate Hotel - Long Island City, NY 11101 Salary Range $35,000.00 - $43,000.00 Salary/year Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard's newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community. Restgate Hotel is an emergency capacity transitional site located in Long Island City, Queens. Position Summary: RA team will ensure clients are getting acclimated to their living situation, following rules & regulations of the site, and assist in monitoring the residence. Residential Aid staff are the first welcoming face new residents are greeted by! Schedule: • Sunday-Thursday 3pm-11pm, • Tuesday-Saturday 3pm-11pm Salary Range: Between $35,000 to $43,000 Bilingual: $40,500-$43,000 Non-bilingual: $35,000-$40,000 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. • Complete regular and routine resident and facility checks to ensure that residents are not at risk and that facility management is aware of potential hazards (leaks, fire, destruction of property, etc.)., • Ensure compliance with all health, fire, and safety codes, ensure timely handling of all violations, prevent violations whenever possible., • Assist in the monitoring and development of resident's daily independent living skills., • Establish and cultivate professional and positive relationships with families., • Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally aware, and strengths-based approaches., • Escort clients via public transportation to appointments as needed., • Co-Facilitate and participate in social emotional driven learning groups and activities for families., • Perform and document all daily room and bed inspections are taking place., • Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary., • Work collaboratively with building staff to assist tenants and ensure tenant safety., • Document incidents onsite in CARES and send to Goddard Incident Report Committee., • Report any concerns on quality service deliverables to management in a timely manner., • Monitor common areas to ensure proper usage., • Conduct intakes during evenings, overnights, and weekends as needed., • Document in CARES intake system and ensure all clients are admitted in a timely fashion., • Provide daily food service and ensure food delivery is stored immediately., • Help maintain the cleanliness of the building and monitor common areas., • Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed., • Other duties as assigned., • High School Diploma or GED required, associates degree preferred., • Experience in shelter or residential setting, • Bilingual in English, Spanish, French, or Creole (written and spoken) preferred., • Food Protection Certificate will be required during first few weeks of hire., • Driver's License preferred., • Cultural awareness and understanding of client centered care., • Passion for working with individuals and families who are in transitional housing., • Excellent communication skills, able to utilize de-escalation techniques., • Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multitask with strong organizational skills., • Detail orientated and systems savvy., • Compassionate and personable, • Team-orientated Computer Skills: To perform this job successfully, an individual should be: • Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc., • Ability to learn multiple databases including CARES., • Frequent bending, kneeling, walking, climbing and lifting to 50 lbs., • Residence is in a Hotel Setting, • Designated kitchen area to serve food., • Occasional visits to client rooms, • Outdoor work required., • Medical/Dental/Vision, • Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts, • 403B Thrift Retirement Plan, • 12 Annual Sick Days, • 12 Agency Holidays, • 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment, • Total of more than 6 weeks (a month and half) of paid time off We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Hillside Hotel- Emergency Capacity Site - Queens, NY 11435 Salary Range $43,000.00 - $47,000.00 Salary/year Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Program Description: Goddard Riverside is part of the Integrated Support Hotel Program. Hillside Hotel will provide services to single adults working towards obtaining permanent housing. Position Summary: To serve as lead Residential Aide for the scheduled shift and is responsible for assuring the general welfare and safety of the residents, staff, and the facility. The Senior RA is expected to ensure quality service deliverables by overseeing the daily residential services and inspections, to ensure that all residents' goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. Residential Aid staff are the first welcoming face new clients are greeted by! Schedule: Tuesday-Saturday 11pm-7am Salary Range: $43,000-$47,000 Bilingual: $45,000-$47,000 Non-bilingual: $43,000-$45,000 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account. • Complete regular and routine resident and facility checks to ensure that residents are not at risk and that facility management is aware of potential hazards (leaks, fire, destruction of property, etc.)., • Ensure compliance with all health, fire, and safety codes, ensure timely handling of all violations, prevent violations whenever possible., • Assist in the monitoring and development of resident's daily independent living skills., • Establish and cultivate professional and positive relationships with families., • Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approaches., • Escort clients via public transportation to appointments as needed., • Co-Facilitate and participate in social emotional driven learning groups and activities for families., • Perform and confirm all daily room and bed inspections are taking place., • Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary., • Work collaboratively with building staff to assist tenants and ensure tenant safety., • Document incidents onsite in CARES and send to Goddard Incident Report Committee., • Report any concerns on quality service deliverables to management in a timely manner., • Monitor common areas to ensure proper usage., • Conduct intakes during evenings, overnights, and weekends as needed., • Document in CARES intake system and ensure all clients are admitted in a timely fashion., • Provide daily food service and ensure food delivery is stored immediately., • Help maintain the cleanliness of the building and monitor common areas., • Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed., • Other duties as assigned., • High School Diploma or GED required, Associate's degree preferred., • Experience in shelter or residential setting, • Bilingual preferred, • Food Protection Certificate will be required during first few weeks of hire., • Driver's License preferred., • Cultural awareness and understanding of client centered care., • Passion for working with individuals and families who are in transitional housing., • Excellent communication skills, utilize de-escalation techniques., • Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multitask with strong organizational skills., • Detail orientated and systems savvy., • Compassionate and personable, • Team-orientated Computer Skills: To perform this job successfully, an individual should be: • Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc., • Able to use or learn multiple databases including CARES., • Frequent bending, kneeling, walking, climbing and lifting to 50 lbs., • Residence is in a Hotel Setting, • Designated kitchen area to serve food., • Occasional visits to client rooms, • Escort residents to appointments as needed., • Outdoor work required. We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Residential Aide supports this mission by assisting with client intake, monitoring resident safety and well-being, enforcing facility policies, and maintaining a secure and respectful living environment. The Residential Aide role involves direct interaction with clients navigating complex challenges and requires a consistent presence, attention to detail, and the ability to remain calm, level-headed, and professional in emotionally charged or unpredictable situations. • Welcome new residents and provide orientation to shelter policies, services, and daily routines, • Assist with client check-ins, discharges, and documentation using DHS CARES system, • Monitor resident safety and behavior through regular rounds and informal engagement, • Enforce facility rules while maintaining a respectful and supportive environment, • Respond to incidents and complete timely, accurate reports, • Support residents in accessing services by making referrals and coordinating with case managers, • Maintain cleanliness and security of resident rooms, including tagging and storing personal belongings when needed, • Communicate facility maintenance needs to supervisors and ensure common areas are orderly, • Build rapport with residents and offer guidance during daily interactions, • Uphold confidentiality and follow all agency and DHS protocols, • High School Diploma or High School Equivalency Diploma (GED) required, • Minimum of one year experience working with individuals facing homelessness, substance use, mental health challenges, or other complex needs, • Familiarity with shelter operations or supportive housing environments preferred, • Basic computer literacy, including proficiency in Microsoft Office and ability to learn internal databases (e.g., DHS CARES system), • Strong interpersonal skills and ability to work respectfully with individuals from diverse racial, ethnic, and socioeconomic backgrounds, • Ability to remain calm and professional in high-pressure or crisis situations, • Commitment to trauma-informed care, confidentiality, and ethical standards in client interactions, • Willingness to obtain CPR certification and/or Food Protection Certificate during employment This is a full-time non-exempt role with an hourly rate of $17 (annualized at 35 hours a week to $$30,940) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement. This role is located in Jamaica, Queens and has a schedule of Thursday-Monday 12am-8am. For payroll and systems purposes, this role is titled "Residence Worker".

JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS ,NY SALARY: $17.00 to $18.00 Hourly SUMMARY: The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services in a homeless shelter. Proof of COVIV-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update clients records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Perform all/other duties as directed by management. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a homeless shelter setting. The populations served are single men and single women. Shift Supervisor reports to the Security Manager. The Security Shift Supervisor position pays $24 per hour. Proof of COVID-19 vaccine is required. Duties and Responsibilities: • Train new security employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO's, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and training's as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Perform all related duties as assigned. Experience and Qualifications: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License (FB0, or F89), and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols Agency Profile & Employee Expectations: Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. Duties & Responsibilities: • Train new security officers/residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. Experience and Qualifications: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: QUEENS, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION ( OSHA ): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

The core responsibility of the Residential Aide includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, with some latitude for independent action, the RA provides direct assistance, support and care to clients residing in the facility as well as supporting, assisting and enforcing facility rules. Primary Responsibilities: • Complete new resident Intake arrival packets, exits logs, daily occupancy forms., • Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake, • Review, Nightly Attendance Roster Incident reports., • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating form., • Report all inconsistencies with food deliveries to appropriate Shift Supervisor and Director of Program Operations., • Distribute meals to residents and dispose of expired food items as outlined by DHS' Food Distribution Guidelines., • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility., • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps., • Collect trash in office and dispose trash in designated areas., • Distribute DHS notices (i.e., 4002 notices, appointment slips, mail, etc.) to residents., • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space., • Bag and tag client personal belongings where needed and report room cleaning and repair needs to Shift Supervisor., • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients., • Conduct hourly rounds of the facility to ensure all room doors are secured, clients' personal belongings are secured., • Conduct safety checks of clients staying in facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks., • Immediately alert medical staff and immediate supervisor of clients found in distress., • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program., • Conduct Operation unit inspections during the new Intake process., • Maintain all logs (Attendance, ACS, emergency contacts, sign in/ out logbook) and submit logs on the 1st of every month to Director of Operations., • On the 1st of every month create a dead file of all the logs to be submitted for storage., • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times., • Review with Shift Supervisor all paperwork and logs completed during previous shift before the end of tour., • Physically check all unoccupied rooms to determine status of readiness, repairs and cleanings., • Ensure all clean and ready units have clean linens and towels. Alert maintenance team of items needed., • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.)., • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm., • Finalize Night Signature Roster (NSR) in CARES., • Ensure new logs for the month are in place., • Receive and log incoming meals usually at 6:00am, • Deliver mail on the 8:00am to 4:00pm shift., • Clock in where appropriate using the time clock system sign-in via the onsite logbook., • Must be available for overtime when business needs are required., • Physically check all unoccupied units to determine status (ready, repairs needed, needs cleaning)., • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons. Minimum Qualifications: • High School Diploma or GED., • Must have and maintain a valid NYS security license., • Two years' experience in Single Adult Shelters and/or Congregate Residential Services., • Experience working with families / homeless population., • Food Protection Certification and CPR/ First Aid required., • Must complete a satisfactory background investigation., • Excellent written and oral communication, and organizational skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Intermediate level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men's homeless shelter. Shift Supervisor reports to the Security Manager. Shift Supervisor must own their own vehicle and have knowledge of public transportation

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Ensure the safety and security of all assigned equipment. Prior security experience required.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. This position reports to the Shift Supervisor and Security Manager. Ensure the safety and security of all assigned equipment.

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The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Ensure the safety and security of all assigned equipment. Prior security experience required.

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