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Job Description PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team. JOIN US & MAKE A DIFFERENCE! THE MISSION To lead the way toward a compassionate and caring community for all animals. OUR VALUES LEARNING: We commit to best practice and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision making using evidence based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE Care Associate – Adoptions FLSA: Non-Exempt FT/PT: Full-Time SCHEDULE: 5 days week, including weekends. SUMMARY The Care Associate plays a key role in connecting adoptable animals with loving homes by engaging with prospective adopters, facilitating meet-and-greets, and providing thorough education on responsible pet ownership. This role offers exceptional customer service, answers inquiries across multiple communication channels, and guides clients through Pasadena Humane programs and services. The Placement Associate collaborates closely with behavior and health teams to identify and communicate animal care needs, ensuring the highest standards of welfare. They also support volunteers, assist in placement-related programs, and maintain accurate documentation to help keep animals successfully in homes. Upholding Pasadena Humane’s mission, this position fosters positive relationships with the community while promoting a safe and compassionate environment for people and animals alike. JOB DUTIES AND RESPONSIBILITIES MAY INCLUDE: • Conduct conversations with members of the public who have an interest in adopting a pet. Help adopters find a good match for their families., • Provide education and information about animals available for adoption to encourage responsible pet ownership and share information about Pasadena Humane programs., • Provide clients with information, as appropriate and known, about animals in our population, including behavior, age, breed, sex, and medical history., • Discuss animal behavior and training with adopters., • Answer questions and provide educational information using a high level of customer service techniques to assist customers with pet ownership needs and to guide them to Pasadena Humane programs and services., • Facilitate meet and greets with animals with potential adopters, • Respond to email, phone, web, or in-person inquiries regarding placement programs., • Assist with the transfer, foster, off-site and mobile programs as needed and assigned., • Identify animal care, behavior, and health needs. Document and report to the appropriate department. Work with the health department to ensure the highest standards of day-to-day care., • Assist volunteers in the placement program., • Educate the public on animal welfare and animal care best practices., • Follow up with clients regarding adoption requests., • Ensure a positive, educational approach to customer service with a goal of educating the public and keeping animals in homes as appropriate. Promote positive relations with the general public, volunteers and staff while promoting Pasadena Humane’s programs, policies and philosophies., • Address customer complaints., • Uphold Pasadena Humane’s mission and contribute to building a culture of philanthropy., • Ensure a safe working environment and actively participate in Pasadena Humane’s safety programs., • Participate as needed in special department projects., • Performs other duties as assigned. REQUIREMENTS AND QUALIFICATIONS • High school diploma (or GED/proficiency certificate)., • Must be at least 18 years of age at the time of appointment., • 1 year experience working in any of the following strongly preferred: animal shelter, animal rescue, veterinary medicine, animal grooming, pet stores., • Experience working with the public and individual diverse in age, culture, and in varied settings., • Excellent interpersonal communication (both written and verbal) skills., • Must have a strong knowledge of animal health and behavior including knowledge of dog, cat, rabbit, and other pet breed characteristics, temperament, training, and handling., • Strong customer service and skills. Ability to provide excellent service in a fast-paced environment serving clients with differing needs and emotional states., • Bilingual a plus (Armenian, Spanish, Mandarin, and/or Cantonese)., • Creative problem solver., • Proficient in computer applications including Microsoft 365 and email. Experience with Chameleon, Kustomer, and/or VolunteerMatters a plus., • Ability to lift up to 50 pounds, • Bilingual a plus (Armenian, Spanish, Mandarin, and/or Cantonese)., • Must be able to model Pasadena Humane’s Core Values of Learning, Integrity Collaboration and Kindness., • Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach., • Must be able to work independently with minimal supervision., • Must provide positive, proactive customer service, • Must have a positive attitude and a sense of humor WORK SCHEDULE Must come to work regularly and on time. Must be available able to work early hours according to the needs of the department schedule. Must be available to work weekends and holidays. WORKING CONDITIONS Fast-paced environment. Employees are exposed to numerous animals (living and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; talk or hear and/or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job DescriptionBenefits: • Health and Dental insurance, • Direct career track to become a lead groomer, • Paid time off (including your birthday), • Flexibility: Three or four-day work weeks are offered, • In-house van cleaning, supplies, fuel cost, and maintenance, • Paid professional development, • Provided Mercedes-Benz Van fully equipped with air conditioning, • Employee Assistance-Mental Health Counseling, Pet Insurance, Wellness, • Commission and 100% of tips paid out biweekly If you love animals and have already some experience in the vet tech, beginning grooming field/bather, or a pet walker or pet care specialist, we are the place for you! Our groomer training program will offer precisely what you need while offering the potential for making exceptional pay. If you are an experienced groomer at any level and want to expand your skills working in a one-on-one exclusive environment, we are the place for you! We are looking for pet lovers and enthusiasts with some experience with pet grooming to join our pet grooming team! Bathers and walkers looking to become groomers welcome! Qualifications • Animal handling experience (veterinary assistant, shelter volunteer, pet bather, pet grooming, pet sitting, dog walker, dog boarding, animal trainers): We will train the right candidate!, • Effective communication skills and attention to detail: the pets rely on you to look clean and cute!, • Time management skills: your ability to make great money depends on quality pet grooming services while managing time efficiently, • Reliability: you will be happy to have the same customers over time by being on time and managing your schedule with your pets with dedication and punctuality!, • Motivation: we all love a great paycheck and the more pets you groom the higher your pay will be!, • Independence: with our mobile grooming van all to yourself, you will apply your ability to work independently while still having great support from our team!Aussie Pet Mobile Overview, • Founded in Australia in 1996, Aussie Pet Mobile established its global headquarters in the United States in 1999 and has since grown to become the world's leading mobile pet grooming franchise., • Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and waterwithout the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pets individual needs., • At Aussie Pet Mobile, we offer a 100% cage-free, one-on-one grooming experienceall in the convenience of our clients' driveways.Our Hiring Process, • We welcome all candidates to apply, and every applicant is contacted within 24 hours., • Our 7-day hiring process includes a quick phone call, a Zoom interview, and a ride-along.

Job Description PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team. JOIN US & MAKE A DIFFERENCE! THE MISSION To lead the way toward a compassionate and caring community for all animals. OUR VALUES LEARNING: We commit to best practice and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision making using evidence based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE: Resource Associate FLSA: Non-Exempt FT/PT: Full Time SUMMARY Through transparent communication and resources, the mission of the Animal Resource Center is to inform and empower the public to support the animals in their communities. The Animal Resource Center staff support the welfare of the animals and community served by Pasadena Humane by acting as frontline team members in customer care. The Animal Resource Center staff work with members of the public, staff, and volunteers to assist with animal-related appointments, intakes, and reunifications and ensuring all general inquiries from the members of public are addressed. They support the community through high-quality customer service; delivery of public services; coordinated admissions; problem solving; offering alternatives to intake; providing resources to help keep animals in their homes and out of the shelter; and helping ensure the welfare of the animals in our community. This position provides critical emergency services and may be required to work to ensure essential and emergency services are maintained in order to meet operational requirements. REQUIREMENTS AND QUALIFICATIONS • High school diploma (or GED/proficiency certificate)., • Must be at least 18 years of age at the time of appointment., • Well-developed interpersonal, public speaking, and communication skills., • Experience working in an open admissions shelter strongly preferred., • Experience handling domestic animals and/or wildlife in a medical, zoological, rehabilitation, agricultural or research setting strongly preferred., • Knowledge of normal cat and dog behavior strongly preferred., • Knowledge of low stress handling and restraint techniques for domestic animals and wildlife preferred., • Excellent time management, multi-tasking, and organizational skills., • High competency in a variety of computer applications including Microsoft Office Suite and email., • Strong sense of professional judgment and ability to maintain confidentiality., • Ability to perform multiple tasks and manage several projects simultaneously., • Ability to lift up to 50 pounds., • Bilingual (English/Spanish) preferred., • Must be able to model Pasadena Humane’s Core Values of Learning, Integrity Collaboration and Kindness., • Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach., • Must be able to work independently with minimal supervision., • Must provide positive, proactive customer service., • Must have a positive attitude and a sense of humor. WORK SCHEDULE Must come to work regularly and on time. Must be available able to work early hours according to the needs of the department schedule. Must be available to work weekends and holidays according to the needs of the department schedule. WORKING CONDITIONS Fast-paced environment. Employees are exposed to numerous animals (living and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; talk or hear and/or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Description Do you love animals? Did you know you could have an exciting, rewarding career helping animals living in shelters? PASADENA HUMANE is a donor-supported, non-profit organization dedicated to promoting humane treatment, compassion and care for all animals and we’re looking for passionate professionals to join our team. JOIN US! OUR MISSION To lead the way toward a compassionate and caring community for all animals. OUR VISION All companion animals to reside in loving homes and for our community to respectfully coexist with wildlife. OUR VALUES LEARNING: We commit to best practice and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision making using evidence based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE: Health Technician FLSA: Non-Exempt FT/PT: Full Time THE POSITION PASADENA HUMANE is currently hiring Veterinary Heath Technicians with experience and licenses (RVT or LVT) in our Veterinary Health Department. We are looking for professionals who learn quickly, have strong interpersonal skills and feel passionate about our mission. The right person for this job will be licensed as an RVT or LVT. We care for all the pet animals and wildlife entering our shelter. As a Health Technician you will partner with veterinarians to address the husbandry, medical and behavioral needs of each animal on its journey to a forever home. In addition to partnering with veterinarians, Health Technicians work with multiple other teams, including animal control officers, customer care associates (in adoptions, the animal resource center, the SNiP clinic), and volunteer services, to ensure that animals become available for placement as expediently as possible. REQUIREMENTS AND QUALIFICATIONS We are looking for individuals who are comfortable working directly with animals in a medical and shelter environment. 3-5 years previous experience preferred. You should be a master of organization, comfortable on a learning curve, able to elicit cooperation and offer tangible contributions. You should thrive in a work environment where the pace and tasks change daily and collaboration brings best results. We are looking for someone who has confidence and experience in: • High quality/high volume spay/neuter: we aim to perform 40 cat, dog and the occasional rabbit, spay/neuter surgeries a day, 4 days a week. We need a technician who is comfortable supporting high paced surgery, specifically anesthesia induction and monitoring. We also routinely perform amputations and enucleations. You will have an opportunity to develop your local block skills as well as your low stress handling skills WORKING CONDITIONS Fast-paced environment. Employees are exposed to numerous animals (living and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; talk or hear and or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, creed, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Description POSITION TITLE: Medical Assistant (Temporary), Los Angeles-Pico Union REPORTS TO: Licensed Vocational Nurse Manager LOCATION: Los Angeles, Ca CLASSIFICATION: Non-Exempt HOURLY RATE: $21.00 – $23.00 PERTINENT INFORMATION: • Work Shift: Sunday-Thursday, 11:30AM-8:00PM, • This position is to be filled as soon as possible Medical Assistant A Medical Assistant is responsible for assisting the nursing department in providing care to the guest. Their duties include recording and updating medical histories and contact information in guest chart (in database), scheduling guest appointments, performing standard care procedures, checking vitals, and collecting lab samples (ex: covid testing). Our Medical assistant will need to rely on their technical skills, so they understand how to use the equipment to take guest vital signs. They should also be detail oriented, as they must enter all guest data in database so the Nursing team and other related departments can refer to them. Medical assistants should also have interpersonal skills so they can work with guest who may be experiencing mental health symptoms/diagnosis. Responsibilities and Initiatives To help NHF meet its growth goals, the Medical Assistant will: • Conduct intake and discharges for our guests., • Complete registration packets with our guests for clinic visits., • Manage a caseload of guests under the direction and supervision of the Medical Coordinator/LVN., • Conduct rounds in our facility, obtaining vital signs, assisting with blood sugars checks and or information as needed., • Triage guests and prepare them for nurses’ assessment, updating guest charts daily using CRM database system, and scheduling appointments with them., • Monitor medication management based on Nursing plan of care and reporting back to LVN if guests are in need of teaching, or medication oversight., • Assist with providing on-site covid antigen testing., • Assist Nursing manager as needed., • Coordinating and providing linkages for guest’s medical appointments and follow-up., • Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, monthly all site nursing meetings, trainings, and in-services., • Performing administrative tasks such as charting, guest summaries and answering phones., • Coordinate transportation for medical related matters., • Good knowledge of scope of practice for Medical Assistants., • Completes additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities., • Adhere to the schedule given, modifications, and/or absences must be communicated as outlined with your leader·, • Medical Assistant certification required., • Graduate of an accredited Medical Assistant program., • Bilingual in Spanish (preferred)., • Ability to work independently with strong time management and organizational skills., • Attention to detail and high accuracy are a must., • Excellent verbal and written communication skills as well as a high level of professionalism required., • Experience in medical office (preferred)., • Familiarity with HIPAA (preferred)., • Experience and knowledge of behavioral health (preferred)., • Proficiency in Microsoft Suite products including Word, Excel, Access, and PowerPoint; and skill in using databases., • Proficiency in typing. Physical Requirements • Works in office area within guest’s living quarters while on rounds, and throughout the facility under normal working conditions., • Current American Heart Association BLS (CPR/First Aid/AED)., • Is subject to frequent interruptions., • Must be able to read material and use a computer., • Must be able to hear well enough to communicate with co-workers., • Standing and walking., • Climbing/Stooping/Kneeling., • Lifting/Pulling/Pushing. PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: .

Job Description POSITION TITLE: Medical Assistant REPORTS TO: Licensed Vocational Nurse (LVN) Manager LOCATION: Arleta, CA CLASSIFICATION: Non-Exempt HOURLY: $21.00 - $23.00 Hourly Rate PERTINENT INFORMATION: • Work Shift: Tuesday- Saturday 12:00 - 8:30PM, • All positions require candidates to successfully pass a background check, LIVE scan and TB test, • Position to be filled as soon as possible Medical Assistant A Medical Assistant is responsible for assisting the nursing department in providing care to the guest. Their duties include recording and updating medical histories and contact information in guest chart (in database), scheduling guest appointments, performing standard care procedures, checking vitals, and collecting lab samples (ex: covid testing). Our Medical assistant will need to rely on their technical skills, so they understand how to use the equipment to take guest vital signs. They should also be detail oriented, as they must enter all guest data in database so the Nursing team and other related departments can refer to them. Medical assistants should also have interpersonal skills so they can work with guest who may be experiencing mental health symptoms/diagnosis. Responsibilities and Initiatives To help NHF meet its growth goals, the Medical Assistant will: • Conduct intake and discharges for our guests., • Complete registration packets with our guests for clinic visits., • Manage a caseload of guests under the direction and supervision of the Medical Coordinator/LVN., • Conduct rounds in our facility, obtaining vital signs, assisting with blood sugars checks and or information as needed., • Triage guests and prepare them for nurses’ assessment, updating guest charts daily using CRM database system, and scheduling appointments with them., • Monitor medication management based on Nursing plan of care and reporting back to LVN if guests are in need of teaching, or medication oversight., • Assist with providing on-site covid antigen testing., • Assist Nursing manager as needed., • Coordinating and providing linkages for guest’s medical appointments and follow-up., • Participating in weekly internal and external case conferencing, board review team meetings, monthly staff meetings, monthly all site nursing meetings, trainings, and in-services., • Performing administrative tasks such as charting, guest summaries and answering phones., • Coordinate transportation for medical related matters., • Good knowledge of scope of practice for Medical Assistants., • Completes additional tasks/duties as required to meet the needs of the facility, not to impede primary responsibilities., • Adhere to the schedule given, modifications, and/or absences must be communicated as outlined with your leader., • Medical Assistant certification required., • Graduate of an accredited Medical Assistant program., • Bilingual in Spanish (preferred)., • Ability to work independently with strong time management and organizational skills., • Attention to detail and high accuracy are a must., • Excellent verbal and written communication skills as well as a high level of professionalism required., • Experience in medical office (preferred)., • Familiarity with HIPAA (preferred)., • Experience and knowledge of behavioral health (preferred)., • Proficiency in Microsoft Suite products including Word, Excel, Access, and PowerPoint; and skill in using databases., • Proficiency in typing. Physical Requirements • Works in office area within guest’s living quarters while on rounds, and throughout the facility under normal working conditions., • Current American Heart Association BLS (CPR/First Aid/AED)., • Is subject to frequent interruptions., • Must be able to read material and use a computer., • Must be able to hear well enough to communicate with co-workers., • Standing and walking., • Climbing/Stooping/Kneeling., • Lifting/Pulling/Pushing. PROGRAMS National Health Foundation is addressing the social determinants of health using a number of research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at:

Job Description PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team. JOIN US & MAKE A DIFFERENCE! THE MISSION To lead the way toward a compassionate and caring community for all animals. OUR VALUES LEARNING: We commit to best practice and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision making using evidence based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE: Veterinary Heath Staff Administrator FT/PT: Full Time JOB SUMMARY The Veterinary Heath Staff Administrator (VHSA) works to coordinate and develop a team of support staff who provide our best care to the animals living under the auspices of Pasadena Humane. The VHSA supports all the activities undertaken at Pasadena Humane that relate to animal care in the Veterinary Health Department (wildlife and domestic). These activities range from medical or behavioral care and/or rehabilitation of wildlife and shelter animals, to low cost primary care services for pet guardians in the community (vaccination, high volume spay/neuter), to sharing resources through the wildlife helpline, to engaging medical staff, rehabilitators, volunteers, donors or community members in animal sheltering. This position provides critical emergency services and may be required to work to ensure essential and emergency services are delivered to meet operational requirements. REPORTING RELATIONSHIPS The VHSA reports to the Senior Director of Animal Care. The VHSA works alongside health department managers, coordinators and technicians working in the health department, regardless of the area they are assigned to; husbandry, shelter medicine, behavior or surgery. JOB DUTIES AND RESPONSIBILITIES Talent Management The VHSA collaborates with the Health Department Coordinators, Managers, Directors and Chief Veterinarian to: • Recruit and screen candidates for positions in the Health Department and participate in candidate interviews with section leadership., • Develop and facilitate skill assessments and training programs for onboarding, skill advancement or operational roles, • Create professional development opportunities within or outside Pasadena Humane, • Coordinate with section leadership to track, identify and address performance issues across multiple sections. Collaborate with Human Resources as needed., • Deliver timely performance documentation to HR including annual performance reviews The VHSA supports the health department managers in the career development of health technicians and in administrative tasks related to the supervision and management of health staff (working with domestic animals). This includes but may not be limited to: • Influencing individual performance through the coordination of skill training, coaching, feedback, or performance improvement plans, • Developing performance metrics that reflect the annual or long term goals of the department and ensuring that the metrics are understood by and relevant to staff, • Engaging staff in the work of the Veterinary Health Department and of Pasadena Humane to maximize talent retention, • working with Coordinators and Managers each shift to ensure work is being prioritized appropriately and completed to protocol standards,, • Coordinating and co-facilitating in running regular section meetings, • Working with Coordinators and Managers to ensure staff are developing skills, • Ensure staff are up to date on license and certificate requirements for job roles including but not limited to radiology safety training, DEA drug handling courses, CET training and general safety training. Work with HR on record keeping and compliance., • Coordinating the monthly staffing schedule and time and attendance. Manage time off requests, schedule swaps and communicate with section managers as needed. The VHSA promotes the integration of volunteers into the Heath Department. This may include and is not limited to: • Providing operational expertise to the Volunteer Services Department leadership., • Working cooperatively with volunteers, • Recognizing the talent, commitment and service volunteers bring to Pasadena Humane Administrative Duties The VHSA keeps the Health Department in compliance with all local, state and federal laws regarding the practice of rehabilitation, veterinary medicine, controlled substances, and animal welfare, including collaborating with HR to ensure organization’s policies and protocols are followed. The VHSA partners with health department leadership and the Veterinary Health Administrator to identify and monitor facility concerns with domestic and wildlife care. This includes and is not limited to: • Identify and report broken or hazardous equipment to the Facilities Department or Veterinary Health Administrator as appropriate (e.g. dishwashers, rescue dispensers, floor cleaners, misters, HVAC and outdoor kennel heating), including medical equipment (e.g. anesthesia machines, radiology units), • Monitor housing repairs or improvements., • Support the work of contractors brought in by the Facilities Department. Program Management The VHSA supports the department's management to develop and implement standard operating procedures that reflect the most current wildlife medicine, shelter medicine, behavioral intervention and high quality/high volume spay/neuter standards. This may include and is not limited to assisting to: • Implement, support and monitor wildlife diversion and humane euthanasia protocols, • Implement support and monitor shelter medicine, behavioral treatment, high quality/high volume spay/neuter and humane euthanasia protocols, • as relates to the population in the wildlife center and domestic animal shelter:, • analyze and monitor capacity for care, • analyze and monitor length of stay, particularly time under treatment, • develop and support pathways to live release, • develop nursing processes, • manage infectious disease, • Gather and report accurate data in support of diversion, humane euthanasia and live release Leadership The VHSA collaborates with the Director of Wildlife Education and Services, Senior Director of Animal Care and the Chief Veterinarian to prepare the team for change. This may include and is not limited to: • Develop relationships across the organization so as to understand the direction each department is taking and take advantage of synergies, • Model the behaviors and attitudes that exemplify the values and culture of Pasadena Humane, • Participate in developing and carrying out the vision for the Health Department, • Participate in developing and carrying out Health Department annual and long term goals, • Create the conditions needed for staff to be able to embrace changes as the vision and goals for the department evolves REQUIREMENTS AND QUALIFICATIONS Education and Experience • BA or BS required. An equivalent combination of experience and education will be considered., • IAABC, CWR, RVT or VTS preferred, • Certified Euthanasia Technician training and VACSP required or within one year of hire., • Three years of experience working in veterinary medicine, animal science, ecology, agriculture, public health, rehabilitation, laboratory animal research, biology or similar field preferred, • One year of experience in a lead role that includes staff development and training. Other requirements • Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach., • Must come to work regularly and on time, follow directions, take criticism, get along with coworkers and supervisors, treat coworkers, supervisory staff, members and guests with respect, courtesy, and refrain from abusive, insubordinate and/or violent behavior., • Must be able to work independently with minimal supervision., • Must have valid driver’s license with a satisfactory driving record. SKILLS AND QUALIFICATIONS • Ability to elicit teamwork that delivers results from colleagues of diverse professional, cultural and community backgrounds, • Ability to implement a performance management system centered on coaching, rewards and an “advance or leave” philosophy focused on self-driven professional development, • Comfortable with conflict and able to work to resolve it, • Ability to cultivate varied professional relationships, • Ability to deliver specific, measurable results, on their own or working with a team, • Skilled at problem solving, • Ability to develop and implement operational processes, • Ability to communicate effectively verbally and in writing; including to comfortably speak before groups of people, • Skilled at creating and delivering innovative and engaging training, • Ability to embrace and foster change, able to see value in experimentation, • Ability to perform research and analysis, then present the results, • Comfortable with analysis that is mathematics or statistics based, • Able to acquire knowledge and learn new skills; committed to lifelong learning, • Computer literate, comfortable working in a paperless environment, able to learn to use new software in a short period of time, • Experience in shelter or wildlife medicine, herd health and/or animal welfare and shelter operations a plus WORK SCHEDULE Must come to work regularly and on time. Must be able to work early hours according to the needs of the department schedule, including weekends and holidays. WORKING CONDITIONS • Fast-paced environment. Employees are exposed to numerous animals (living and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; talk or hear and/or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Description Job Title On-Site Maintenance Technician Reports to Operations | Maintenance Supervisor Department & Worksite Operations | 311800 Woodlands Family Shelter Woodlands Family Shelter Management & FLSA Status Non-Management Non-Exempt, Hourly This is a contract funded role Hope Mission Statement The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary The Maintenance Technician fulfills the mission of the Hope of Valley Rescue Mission by providing day-to-day maintenance support to designated HTM Programmatic site/s. This position contributes to meeting LAHSA facility standards, DPH code enforcement, and all prevailing requirements related to facilities and maintenance. This role supports a Trauma Informed Care Environment meeting habitability standards, promoting participant well being. This position is an intersection for programs and operations. Responsibilities * Facilities and Maintenance * Conduct regular facility walkthroughs of participant and community space to identify safety hazards, maintenance items, and/or health code items * Perform general maintenance work, including but not limited to minor plumbing, electrical, and carpentry work; involving Operations’ maintenance team as needed to log and/or address repairs. * Support pest control preventative maintenance using Operations/Maintenance best practices * Inspect and repair furniture, fixtures, appliances and equipment in participant and community spaces. * Respond to Emergency Maintenance Issues, liaising between Operations Management, Programs Management, and Vendors. * Report and initiate resolve to pest, sanitation, and environmental hazards within 24 hours. * Routine and Preventative Maintenance * Support routine inspections of HVAC for preventative maintenance. Contribute to routine maintenance and ensure DPH standards are maintained. * Maintain records and logs for all major facilities and utilities at the site. Liaise between Operations Management, vendors, and Program Management to address escalating or major maintenance items * Ensure that routine inspections and logs are created each time a participant is exited or relocated. * Safety & Compliance * Participate in regularly scheduled fire and safety drills. * Maintain logs for alarm/alert systems including but not limited to fire prevention controls and fire extinguishers. * Ensure compliance with ADA accessibility, DPH environmental health, and LAHSA facility standards. * Support emergency preparedness and disaster response activities and controls * Documentation & Administration * Log all maintenance activities in MaintainX or designated system. Ensure entries are complete and updated in coordination with the Operations team. * Promptly tend to all maintenance tickets within 24 hours (non-emergency), ensuring appropriate coordination between Operations and Programs management, as needed. * Participate in all internal, facility audits and annual LAHSA/DPH inspections. * Report vandalism, security or facility hazards to Programs and Operations management immediately * Collaboration * Coordinate and collaborate regularly with Programs Management, Programs janitorial staff, and Operations staff to maintain site readiness. * Demonstrate best practices and guidance for Programs janitorial staff * Maintain inventory of maintenance tools, cleaning supplies and safety equipment - ensuring all staff observe appropriate safety protocols. * Work in partnership with external vendors Funding Compliance Statement This position performs allowable duties under LAHSA’s Facility Operations & Maintenance cost category, which includes salaries for staff responsible for maintaining cleanliness, habitability, safety, and compliance with facility standards. No Case Management or administrative functions are performed. All time worked is charged directly to program operations and verified through timesheets and maintenance logs. Required Skills & Core Competencies * Knowledge and demonstrated practice of all aspects of both indoor and outdoor building and facilities maintenance, including but not limited to plumbing, electrical, minor carpentry, and security systems. * Ability to proficiently operate a tools and power tools * Knowledge of HVAC, plumbing, irrigation, and building maintenance systems. * Knowledge of safety protocols and practices for cleaning, repairs, and system maintenance * Knowledge of DPH, Fire, and LAHSA regulations for building maintenance. * Must demonstrate strong communication, administrative, and collaboration skills. Qualifications | Requirements * Must possess a valid drivers license with ability to meet Company insurance standards. Occasional, local travel required. * Must have demonstrated experience in facilities management * Must have ability to operate power tools and equipment; as well as other safety-centric equipment * Occasionally lift and/or move, push, and pull up to 75 pounds. Physical, Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is routinely required to * Sit/stand/be mobile for extended periods of time * Must have the physical ability to walk, stand, bend, squat, climb, kneel, twist, lift; as well as visual and auditory capacity. * Ability to grasp, push, pull objects and reach overhead. * Tolerate an Indoor / Outdoor environment * Ability to lift, move, push, or pull up to 75 pounds. * Visual and hearing abilities required * Use a desktop / laptop computer and ancillary office equipment * And more Work Environment The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. EEO: Hope the Mission provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training. Full Time M-F or T-S

Job Description About Us: Southern California Alcohol and Drug Program Southern California Alcohol and Drug Programs, Inc. (SCADP) was established in 1972 in a grassroots effort by community members seeking alternatives to prison for individuals with substance use disorder (SUD). SCADP is now a 501(c)(3) non-profit organization providing residential treatment services and outpatient counseling services to individuals throughout Los Angeles, as well as housing and supportive services for survivors of domestic violence. SCADP now offers services with a continuum of care to underserved and disadvantaged populations throughout the Los Angeles area. PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: SCADP offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor – Domestic Violence provides security for the program and assists with the maintenance and implementation of the routine processes, projects and requirements of the program. Answers the program Domestic Violence Hotline, providing assistance and referrals to callers who may have been victims or are currently abused. This person will assist the program manager and supportive personnel in client supervision and maintenance of shelter operations. DUTIES AND RESPONSIBILITIES • Domestic violence counseling, • Under guidance and supervision of the Program Manager, the Monitor – Domestic Violence operates the program Domestic Violence Hotline, providing crisis counseling and referrals to callers, • Collaborates with case manager and program staff to assist service plans for clients; assists in required intervention; participates in group and educational sessions., • Transports program participants in the company vehicle to offsite appointments, as needed., • PROGRAM Security, • PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules., • BAG & PERSON SCREENING: Monitors search all participants’ belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed., • PROGRAM SAFETY:, • While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, SCADP must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • Monitor and records client self-administration of medication in accordance with organization Policies and Procedures, • As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events., • Inputs required data to computer systems and logs (EHR and other databases as required), • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • AA or higher degree in related field., • One year of experience working with victims of domestic violence, • Bi-lingual, Spanish and English preferred, • Understanding of harm reduction (non-abstinence) approach with participant substance use This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description POSITION TITLE: Operations Manager REPORTS TO: Director of Recuperative Care LOCATION: Arleta, CA CLASSIFICATION: Non-Exempt HOURLY RATE: $30.00 – $32.00 • Work Shift: Days and Hours To Be Determined, • This position is to be filled as soon as possible Operations Manager The Operations Manager will oversee and ensure high-quality guest services are provided in line with company standards. This position includes managing operational systems, staff training, and crisis intervention, as well as collaborating with leadership to maintain safety, efficiency, and overall guest satisfaction. Responsibilities and Initiatives Key Responsibilities: • Ensure the quality of guest services meets company standards by managing daily operations, assigning tasks, and providing coaching and training to the team as necessary., • Coordinate and plan guest meals and menus, ensuring consistent high-level service with an emphasis on Harm Reduction practices., • Train all direct reports to respond to emergency situations and provide crisis intervention as required., • Ensure timely completion of incident reports and related documentation., • Develop, implement, and monitor health and safety measures, including hazard communications and evacuation procedures., • Collaborate with the Director and leadership to share operational updates and maintain budget oversight., • Conduct weekly site safety inspections and coordinate repairs when needed., • Collaborate with interdisciplinary teams to manage guest care quality, census caps, room changes, and meal planning. Always practice a high level of customer service to our guests., • Assist the Director in developing and maintaining staff education and training systems., • Work with shift leads to complete weekly inventory for the operations department., • Delegate tasks and special projects to foster team growth and development., • Perform additional duties as required to meet the needs of the facility and NHF., • Always follow NHF policies and procedures. Leadership and Staff Oversight: • Oversee the Operations department, including janitorial., • Review and approve timecards on a bi-weekly basis, ensuring accuracy and compliance with labor laws., • Ensure all operations staff adhere to CA labor laws regarding breaks, lunch periods, and overtime., • Partner with the People and Culture department to address any HR-related concerns., • Lead monthly GSA meetings and engage with staff through regular meetings., • Conduct annual performance appraisals and bi-monthly one-on-one meetings with direct reports., • Implement corrective action plans as needed, up to and including termination., • Proactively identify and report potential safety hazards or operational inefficiencies to the Director., • Perform any additional tasks assigned to support facility operations and guest services., • Bachelor's degree preferred., • 1-2 years’ supervisory experience with demonstrated experience of mentoring and coaching staff required., • Familiar working with LAHSA regulations highly preferred., • Knowledge of OSHA regulations preferred but not required., • Current BLS certification strongly preferred, but not required., • Prior working experience in residential treatment facility, mental health facility, substance abuse treatment center, or homeless shelter preferred., • Excellent verbal/written communication skills required., • Must have the ability to multi-task, problem solve, meet deadlines, follow through, and manage a team in a fast-paced environment., • Ability to communicate effectively with all levels of staff, guests, and visitors. Physical Requirements The duties as described will required frequent standing and walking, as well as extended sitting. The employee will frequently bend/stoop, squat, reach above the shoulders, twist and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some guest care areas. Must be able to hear equipment alarms, overhead pages, and direct verbal communication. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: .

Job Description About Us: Southern California Alcohol and Drug Program Southern California Alcohol and Drug Programs, Inc. (SCADP) was established in 1972 in a grassroots effort by community members seeking alternatives to prison for individuals with substance use disorder (SUD). SCADP is now a 501(c)(3) non-profit organization providing residential treatment services and outpatient counseling services to individuals throughout Los Angeles, as well as housing and supportive services for survivors of domestic violence. SCADP now offers services with a continuum of care to underserved and disadvantaged populations throughout the Los Angeles area. PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: SCADP offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor – Domestic Violence provides security for the program and assists with the maintenance and implementation of the routine processes, projects and requirements of the program. Answers the program Domestic Violence Hotline, providing assistance and referrals to callers who may have been victims or are currently abused. This person will assist the program manager and supportive personnel in client supervision and maintenance of shelter operations. DUTIES AND RESPONSIBILITIES • Domestic violence counseling, • Under guidance and supervision of the Program Manager, the Monitor – Domestic Violence operates the program Domestic Violence Hotline, providing crisis counseling and referrals to callers, • Collaborates with case manager and program staff to assist service plans for clients; assists in required intervention; participates in group and educational sessions., • Transports program participants in the company vehicle to offsite appointments, as needed., • PROGRAM Security, • PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules., • BAG & PERSON SCREENING: Monitors search all participants’ belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed., • PROGRAM SAFETY:, • While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, SCADP must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • Monitor and records client self-administration of medication in accordance with organization Policies and Procedures, • As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events., • Inputs required data to computer systems and logs (EHR and other databases as required), • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • AA or higher degree in related field., • One year of experience working with victims of domestic violence, • Bi-lingual, Spanish and English preferred, • Understanding of harm reduction (non-abstinence) approach with participant substance use This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Position Summary The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program. Primary Duties and Responsibilities ● This is a Graveyard position ● Ensure the safety of participants and guests by providing on-site participant supervision ● Ensure participant compliance with program rules, policies, and procedures ● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed ● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake ● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property ● Work in partnership with on-site security ● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing ● Respond to emergency situations as appropriate ● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies ● Complete written reports and incident logs of daily activities ● Answer telephone and take messages for participants and staff ● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict ● Assist with the serving of daily meals ● Replenish supplies in the restrooms, offices and dining area ● Assist with maintenance of resident laundry schedule ● Ensure participants are following proper hygiene practices ● Work with participants to improve their independent living skills ● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning and sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception ● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up ● Monitor and report to supervisor any maintenance concerns as needed ● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor ● Take on non-routine cleaning and special projects as needed ● Pack out participant belongings and place them in storage Other Duties ● Monitor medication cabinet and review medication records ● Attend and participate in team Meetings, trainings, case conferencing, etc. ● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) ● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff ● Facilitate and supervise regularly scheduled resident house meetings ● Create and maintain a shelter environment that is safe ● Uphold all HOTV and LAHSA Rules, Regulations, and Policies ● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property ● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures ● Assist with facilitating life skills activities and community engagement events for participants ● Other duties as assigned by supervisors Qualifications ● Understand and support the mission statement of Hope of the Valley Rescue Mission ● High school diploma or GED ● 1-2 years experience working with the homeless or similar population preferred ● Must possess solid proficiency of Microsoft Office Suite ● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills ● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision ● Must possess excellent problem-solving skills ● Ability to interact with others professionally ● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred ● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness ● Valid CPR/First Aid certification or ability to obtain within 30 days of hire ● Must be TB-cleared prior to hiring ● A criminal background check is required ● A drug-test is required ● A CA driver's license or valid or of identification is required Other Requirements ● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis ● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead ● Ability to work in proximity with service animals and emotional support animals ● Ability to operate a computer, fax, and telephone ● Ability to lift up to 25 lbs. ● Some night and weekend hours required Employment Classifications ● FLSA Status: Non-Exempt ● Payroll Status: Hourly ● Work Schedule: Full Time PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment ◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. This is a Graveyard position

Job Description Job purpose The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness. HOTV's Interim Housing provides a safe, low-barrier, and supportive 24-hour shelter for families experiencing homelessness. Clients receive shelter, food, and housing focused case management services. Working under the supervision of the Program Coordinator, the Client Service Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the families in the Interim Housing Program. Duties and responsibilities * Available schedules: Full time, Part time & Overnight * Ensure client compliance with program rules, policies, and procedures * Distribution of necessary supplies including handing out bedding, clothing, and hygiene items as needed * Assist with sanitation of client belongings in hot box and new bed assignment upon intake * Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property * Work in partnership with on-site security * Respond to emergency situations as appropriate * Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies * Complete written reports and incident logs of daily activities * Answer telephone and take messages for clients and staff * Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict * Monitor facility and report any maintenance concerns as needed * Assist with the serving of daily meals * Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed * Restock supplies in the bathrooms and dining area * Assist with maintenance of resident laundry schedule * Ensure clients are following proper hygiene practices * Work with clients to improve their independent living skills * Clean restrooms, dormitory areas, offices, and common areas Other duties include * Attend and participate in Team Meetings, Trainings, Case Conferencing, etc. * Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required * Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff * Facilitate and supervise regularly scheduled resident house meetings * Create and maintain a shelter environment that is safe * Uphold all HOTV and LAHSA Rules, Regulations, and Policies * Other duties as assigned Qualifications * Understand and support the mission statement of Hope of the Valley Rescue Mission * High school diploma or GED * 1-2 years' experience working with the homeless or similar population * Must possess solid proficiency of Microsoft Office Suite * Excellent verbal and written communication skills. Must possess basic grammar and spelling skills * Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision * Must possess excellent problem-solving skills * Ability to interact with others professionally * Knowledge of Housing First, Harm Reduction, and Trauma Informed principles * Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness * Valid CPR/First Aid certification or ability to obtain within 30 days of hire * Must be TB-cleared prior to hiring * Live scan is required * Local travel may be required * A Valid CA driver's license is required Working conditions * Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis * Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead * Ability to work in proximity with service animals and emotional support animals * Ability to operate a computer, fax, and telephone * Ability to lift up to 25 lbs. * Some night and weekend hours required PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. * EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training. * HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Available schedules: Full time, Part time & Overnight

Job Description Position Summary The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program. Primary Duties and Responsibilities ● Ensure the safety of participants and guests by providing on-site participant supervision ● Ensure participant compliance with program rules, policies, and procedures ● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed ● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake ● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property ● Work in partnership with on-site security ● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing ● Respond to emergency situations as appropriate ● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies ● Complete written reports and incident logs of daily activities ● Answer telephone and take messages for participants and staff ● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict ● Assist with the serving of daily meals ● Replenish supplies in the restrooms, offices and dining area ● Assist with maintenance of resident laundry schedule ● Ensure participants are following proper hygiene practices ● Work with participants to improve their independent living skills ● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning and sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception ● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up ● Monitor and report to supervisor any maintenance concerns as needed ● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor ● Take on non-routine cleaning and special projects as needed ● Pack out participant belongings and place them in storage Other Duties ● Monitor medication cabinet and review medication records ● Attend and participate in team Meetings, trainings, case conferencing, etc. ● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) ● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff ● Facilitate and supervise regularly scheduled resident house meetings ● Create and maintain a shelter environment that is safe ● Uphold all HOTV and LAHSA Rules, Regulations, and Policies ● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property ● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures ● Assist with facilitating life skills activities and community engagement events for participants ● Other duties as assigned by supervisors Qualifications ● Understand and support the mission statement of Hope of the Valley Rescue Mission ● High school diploma or GED ● 1-2 years experience working with the homeless or similar population preferred ● Must possess solid proficiency of Microsoft Office Suite ● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills ● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision ● Must possess excellent problem-solving skills ● Ability to interact with others professionally ● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred ● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness ● Valid CPR/First Aid certification or ability to obtain within 30 days of hire ● Must be TB-cleared prior to hiring ● A criminal background check is required ● A drug-test is required ● A CA driver's license or valid or of identification is required Other Requirements ● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis ● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead ● Ability to work in proximity with service animals and emotional support animals ● Ability to operate a computer, fax, and telephone ● Ability to lift up to 25 lbs. ● Some night and weekend hours required Employment Classifications ● FLSA Status: Non-Exempt ● Payroll Status: Hourly ● Work Schedule: Full Time PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment ◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Shift: 12:00am - 8:30am & Sunday-Thursday (Overnight)

Job Description Position Summary The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program. Primary Duties and Responsibilities ● This is a Part time position ● Ensure the safety of participants and guests by providing on-site participant supervision ● Ensure participant compliance with program rules, policies, and procedures ● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed ● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake ● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property ● Work in partnership with on-site security ● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing ● Respond to emergency situations as appropriate ● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies ● Complete written reports and incident logs of daily activities ● Answer telephone and take messages for participants and staff ● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict ● Assist with the serving of daily meals ● Replenish supplies in the restrooms, offices and dining area ● Assist with maintenance of resident laundry schedule ● Ensure participants are following proper hygiene practices ● Work with participants to improve their independent living skills ● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning and sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception ● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up ● Monitor and report to supervisor any maintenance concerns as needed ● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor ● Take on non-routine cleaning and special projects as needed ● Pack out participant belongings and place them in storage Other Duties ● Monitor medication cabinet and review medication records ● Attend and participate in team Meetings, trainings, case conferencing, etc. ● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) ● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff ● Facilitate and supervise regularly scheduled resident house meetings ● Create and maintain a shelter environment that is safe ● Uphold all HOTV and LAHSA Rules, Regulations, and Policies ● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property ● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures ● Assist with facilitating life skills activities and community engagement events for participants ● Other duties as assigned by supervisors Qualifications ● Understand and support the mission statement of Hope of the Valley Rescue Mission ● High school diploma or GED ● 1-2 years experience working with the homeless or similar population preferred ● Must possess solid proficiency of Microsoft Office Suite ● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills ● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision ● Must possess excellent problem-solving skills ● Ability to interact with others professionally ● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred ● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness ● Valid CPR/First Aid certification or ability to obtain within 30 days of hire ● Must be TB-cleared prior to hiring ● A criminal background check is required ● A drug-test is required ● A CA driver's license or valid or of identification is required Other Requirements ● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis ● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead ● Ability to work in proximity with service animals and emotional support animals ● Ability to operate a computer, fax, and telephone ● Ability to lift up to 25 lbs. ● Some night and weekend hours required Employment Classifications ● FLSA Status: Non-Exempt ● Payroll Status: Hourly ● Work Schedule: Full Time PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment ◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. This is a Part time position

Job Description TITLE: Outreach Specialist DEPARTMENT: Programs REPORTS TO: Program Manager This is a Temporary Assignment TEMPORARY EMPLOYEES Temporary employees are those employed to work seasonally, on special projects for short periods of time, or on a “fill-in” basis. These positions are not intended to be a part of continuing operations. A temporary employee will not change from temporary status to regular full-time or part-time status because the employee’s assignment is extended. An employee’s status only will change if the employee is advised of such a change, in writing, by USHS’s HRD. Unless otherwise required by applicable law, temporary employees are not eligible for Organization benefits, and temporary employees remain employed at will at all times. JOB SUMMARY: The Outreach Specialist, Public Spaces conducts outreach and housing navigation, with a specific focus on County-operated lands and facilities (e.g., County Libraries, Parks, Public Works facilities, and Metropolitan Transportation Authority stations). The Outreach Specialist uses a universal assessment tool to determine vulnerability and provides linkage to housing and supportive services. The Outreach Specialist addresses the individuals’ immediate needs and works to engage them in the housing navigation process, with the goal of assisting homeless individuals with moving into permanent housing. ESSENTIAL FUNCTIONS INCLUDE, but are not limited to, the following: * Conducts outreach activities in County Departments and Public Spaces to engage homeless individuals and support them in pursuing permanent housing options. * Receives, assesses, and triages referrals from collaborative partners. * Conducts standardized screening and triages chronically homeless individuals. * Assists individuals with collecting documents necessary for applying for permanent supportive housing. * Attends case conferencing meetings to coordinate services with other providers. * Connects individuals to supportive services as needed such as mental health, medical care, substance abuse, employment, etc. * Documents services and completes data entry into HMIS database. * Provides linkage to mainstream resources, such as DPSS or Social Security Disability. * Provides transportation assistance. * Conducts follow-up activities to ensure completion of the housing plan. * Identifies appropriate interventions to address and resolve the homeless status of program participants. * Assists individuals with accessing permanent housing opportunities including permanent supportive housing, move-in assistance, shared housing, affordable housing, etc. * Other duties as assigned. PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT: * Frequently exposed to outdoor weather and driving conditions. The noise level in the work environment is usually moderate. * Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop, kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to finger, handle, or feel. * See, hear, and speak clearly in order to give and receive information and instructions. * Ability to interact with other employees, clients, customers, and members of the public. * Ability to work effectively under time constraints, prioritize work, multi-task, and adapt to changing work demands. * Gather, analyze, synthesize, and classify information. Transcribe, enter, and post data. * Ability to respond effectively to sensitive inquiries or complaints. * Requires use of a computer keyboard. * Travel to off-site meetings. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of transitional and permanent housing resources throughout Los Angeles County. * Knowledge of housing issues in San Gabriel Valley preferred. * Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care, and others. * Current in knowledge of social work practices and principles related to best practice standards. * Ability to communicate effectively both verbally and in writing. * Proficient in the use of laptop computers and Microsoft Windows and Office software programs (Word, Access, Excel, PowerPoint, G-Mail). * Ability to accurately enter client data and notes in HMIS Homeless Management Information System. * Proficient with office communication equipment and machines (telephone, copier, calculator, fax machine, personal computer, laptop, computer printer, and scanner). * Possess a valid California driver's license and have access to a properly registered vehicle. EDUCATION, TRAINING, AND EXPERIENCE: * Bachelor’s Degree in human services or similar field preferred. * 1 year of experience working with homeless individuals in an outreach/navigation capacity or case management experience. * Successful demonstration of required skills through current or past USHS employment may be considered in lieu of the standard required years of experience. UNION STATION HOMELESS SERVICES EMBRACES DIVERSITY We embrace our differences and are committed to furthering our culture of inclusion and belonging. Our commitment to racial equity within the organization is crucial to who we are and the clients we serve. Committed to being an anti-racist organization and sharing the unique cultural experiences from our networks, we offer annual racial equity training, host ongoing learning experiences through our lunch n' learns, and participate in ongoing mental health trainings. We promote acceptance, respect, teamwork and foster diversity in the workplace. We believe every individual has a story, a past, and a unique set of skills that shape who we are and through this network, we can learn from each other to become better versions of ourselves personally and professionally. Through our staff-led network focusing on diversity, equity, inclusion, belonging, and accessibility, we work to communicate, educate, and express diverse cultivation through our eight Diversity Networks. We are honored that the Diversity Network has been recognized as part of the Community Impact Awards presented by the Los Angeles Business Journal. Union Station Homeless Services is an Equal Opportunity Employer

Job Description PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team. JOIN US! THE MISSION To lead the way toward a compassionate and caring community for all animals. OUR VALUES LEARNING: We commit to best practices and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision-making using evidence-based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE: CARE ASSOCIATE – Social Enterprise FLSA: Non-Exempt FT/PT: PART TIME SUMMARY As frontline team members, Care Associates in the Social Enterprise department provide excellent customer service in Pasadena Humane’s retail store assist clients with spay/neuter and vaccine services, donations, and pet licensing. SCHEDULE Day shift, may include weekends. JOB DUTIES AND RESPONSIBILITIES MAY INCLUDE: • Promote a positive relationship with the general public, volunteers, and staff while promoting programs, policies, and philosophies. Deliver a positive, educational approach to customer service with a goal of educating the public and keeping animals in homes as appropriate., • Address customer questions and concerns., • Interact professionally and politely with guests, staff, other departments and volunteers. Become an expert on store merchandise, answer and questions issues or concerns regarding product., • Open and close the store, maintain a clean and inviting environment., • Handle cash, credit card, check and gift card transactions. Ring customers, enter discounts, process refunds, balance cash drawer, and make daily deposits. Become proficient with Square software to process sales, balance cash drawer, calculate and reconcile daily receipts, • Mark, arrange and display merchandise to promote sales, assist with inventory, and mark SKU’s. Clean store, shelves, counters, floors and tables., • Assist walk-in clients and fellow staff with license questions and processes. Process payments and handle funds for license sales and other programs as required. Calculate and reconcile all licensing sales receipts at the end of the day. Work with licensing staff for customer issues and inquiries., • Ask for and accept donations, license sales, and funds for other customer care programs. Accept In-kind donations. Assist donors with the completion of donation paperwork. Distribute donation paperwork to the correct departments. Distribute donated items per the list provided by Development., • Process online orders., • Check-in and out public animals on spay/neuter days and vaccine clinic. • Become proficient with the Clinic HQ system to process payments and enter accurate data to update records., • Assist with emails, calls, and in-person questions about spay/neuter and vaccines., • Work closely with health staff and the licensing department, • Employ Fear Free methods when handling animals., • Practice customer service that promotes hospitality, empathy, and tangible solutions., • Practice and encourage direct constructive communication., • Collaborate with Volunteer Services., • Uphold Pasadena Humane Society’s mission and contribute to building a culture of philanthropy., • Ensure a safe working environment and actively participate in Pasadena Humane safety programs. Maintain cleanliness and an inviting environment in the Shelter Shop., • Participate as needed in special department projects., • Work as a team member with other departmental managers., • Proactively participate in Pasadena Humane special events and functions as assigned., • Perform other duties as assigned. REQUIREMENTS AND QUALIFICATIONS Education and Experience • High school diploma or GED equivalent., • Minimum 1 year retail, veterinary office or customer service experience required., • Retail experience and/or veterinary office experience is a plus!, • Knowledge of low stress handling and restraint techniques for domestic animals preferred., • Very proficient in computer applications, Microsoft suite email, POS and multiple software and scheduling systems., • Knowledge of normal cat and dog behavior strongly preferred., • Bilingual (Spanish) preferred., • Must be able to work hours according to the needs of the department schedule, including weekends and holidays. WORKING CONDITIONS Fast-paced environment. Employees are exposed to numerous animals (living and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; talk or hear and/or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Orange County location, you will be part of a growing system of care. Opened in December 2021, CHC offers the only shelter for youth in the County, and we are excited to continue to grow the services available to youth in the coming years. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma, dentify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. SHIFT AVAILABLE: Day shift: Friday-Sunday (24 hours) PAY RATE: $23.45 / hour ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Function as Person in Charge (PIC), as designated., • Attend trainings, meetings and supervision as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in a residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. SUPERVISORY DUTIES: This position does not perform supervisory duties. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form. Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. Classification: Full-Time 40-hrs per week, non-exempt employee Pay Rate: $20.49 per hour Evening Shift Schedule: 3:30pm - 12:00am POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Attend trainings, meetings, and supervision check-ins as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures., • Provide supervision of the program, including oversight and maintenance of the various areas of the facility., • Function as Person in Charge (PIC), as designated. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. Covenant House California is an equal opportunity employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Orange County location, you will be part of a growing system of care. Opened in December 2021, CHC offers the only shelter for youth in the County, and we are excited to continue to grow the services available to youth in the coming years. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma, dentify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Full-Time and Part-Time shifts available ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Function as Person in Charge (PIC), as designated., • Attend trainings, meetings and supervision as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in a residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. SUPERVISORY DUTIES: This position does not perform supervisory duties. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form. Covenant House California is an Equal Opportunity Employer.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: * Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries. * Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.) * Direct supervision of youth on-site, on outings and during meetings and appointments in the community. * Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries. * Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support. * Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation. * Be a proactive and involved team member and encourage youth to participate in activities. * Lead groups and workshops on skill building and healthy choices. * Develop knowledge of the current community resources available to youth. * Inspect common areas of the housing program for cleanliness daily. * Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports. * Maintain safety awareness of situations and spaces. * Attend trainings, meetings, and supervision check-ins as assigned. * Be timely and present at all scheduled meetings, trainings, and shifts. * Perform day to day operations and duties in accordance with established policies and procedures. * Provide supervision of the program, including oversight and maintenance of the various areas of the facility. * Function as Person in Charge (PIC), as designated. * As needed, collaborate with outreach team to ensure addition of new youth referrals to shelter waitlist and keep waitlist updated with youth communication. This includes documented efforts to locate youth, support them onsite or via phone/email, as well as outreach opportunities in the community as assigned. JOB REQUIREMENTS: EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Must be able to navigate a two-level building using the stairs unassisted. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. Covenant House California is an equal opportunity employer.

Job DescriptionDescription: • Job Summary:, • Cleans and maintains bus shelters, bus benches, or other bus stop furniture on presorted routes. The route specialist will install advertising posters, following paper and/or electronic work order instructions. Expected to use basic janitorial cleaning equipment and small hand tools and other necessary equipment and chemicals to clean and contain vandalism and general damage to bus stop amenities., • Drive a company issued vehicle, normally a small to full size pickup truck. Safe and proper driving must be practiced at all times, following all on-the-road laws of the City and State. The ability to navigate in heavy traffic, both freeway and surface streets, is necessary., • Must clean bus stops and amenities to maintain a safe, sanitary, and pleasant appearance., • Work with janitorial equipment such as brooms, shovels, buckets, window cleaning brushes and squeegees, hand and cordless power tools, such as drills, wrenches, screwdrivers, pliers., • Installs paper and plastic substrate advertisement materials that hang in bus shelter ad kiosks. The ad doors are both hydraulically lifted and manually propped open. Posting work orders are completed on a handheld device provided by the customer. The device is a ruggedized version of a cellphone. Basic understanding of a small device keyboard and simple instructions is necessary., • Wear appropriate safety equipment and follows established safety practices and procedures., • Utilize computerized Asset Management System (Kloudgin/Workforce) forms and mobile device reports to receive, report problems on route, and complete work orders. Communicates with other route specialists, supervisors, managers, and administrative staff. Requirements: Qualifications: • High School Diploma or GED, • Must be 18 years or older, and had a valid California driver’s license for a least one year. Must have a basic level of English comprehension, reading, speaking, and writing., • Current driver’s license with a three-year clean record of moving violations (1 point) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; repeated stooping, kneeling, and crouching. The employee frequently is required to get in and out of the vehicle, up to seventy-five times per shift. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving vehicle and bus traffic. The employee is frequently exposed to street noise and occasionally is exposed to loud noise.

Job Description POSITION TITLE: Lead Guest Services Associate REPORTS TO: Program Coordinator LOCATION: Arleta, CA, CLASSIFICATION: Non-Exempt, Full Time SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: • All positions require candidates to successfully pass a background check, LIVE scan and TB Test, • Multiple shifts available: 7AM-3:30PM, 3:00PM-11:30PM Guest Services Associate The Lead Guest Service Associate (LGSA) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Lead Guest Service Associate will: • Collaborate with Program Coordinators and Program Manager to schedule staff to ensure shifts have sufficient coverage., • Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Program Coordinator., • Conduct shift meetings in the absence of the Program Coordinator to debrief or discuss ongoing staff support., • Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams., • Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift., • Provide quality assurance, coaching and support to GSA team; collaborate with the Program Coordinator to plan, monitor, and appraise job tasks and responsibilities., • Implement systems, policies and procedures as directed by the Program Coordinator and Program Manager, delegating new assignments to team members, as needed., • Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Program Coordinator as directed., • Ensure all incident reports and/reporting and supportive documentation are completed accurately for Program Coordinator & Program Manager review., • Ensure the safety and security of the facility; conduct safety drills as scheduled by Program Coordinator and Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations., • Assist with GSA onboarding and provide ongoing training, as needed., • Perform all general Guest Service Associate responsibilities to assist team., • Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Program Coordinator and Program Manager’s instructions and guidelines., • Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Program Coordinator for review., • Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws., • Must work as an extension of Program Coordinator in their absence., • Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility., • Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred)., • No write-ups or performance improvement plan within the last 6 months (internal hires), • Excellent communication skills both oral and written; time management and strong organizational skills., • Positive and welcoming attitude, • Ability to communicate effectively with all levels of staff, guests, and visitors., • Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required., • Current CPR and First Aid Certification (Preferred but not required)., • Bi-lingual in Spanish Preferred., • TB test required., • Fingerprint live scan /background required. Physical Requirements The duties as described will require frequent standing and walking. The employee will frequently bend/stop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at:

Job Description POSITION TITLE: Guest Service Associate Lead REPORTS TO: Program Coordinator LOCATION: Glendale, Ca CLASSIFICATION: Non-Exempt, Full-Time SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: • Work Shift: Tuesday - Saturday, 11:00PM-7:30AM, • This position to be filled as soon as possible Guest Services Associate Lead The Guest Services Associate Lead (GSAL) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Lead Guest Service Associate will: • Collaborate with Operations Manager to schedule staff to ensure shifts have sufficient coverage., • Must be dedicated to enhancing the overall guest experience. Develop and oversee activities for our guests. Ensure that GSAs are proactive in this area., • Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Operations Manager., • Conduct shift meetings in the absence of the Operations Manager to debrief or discuss ongoing staff support., • Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams., • Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift., • Provide quality assurance, coaching and support to GSA team; collaborate with the Operations Manager to plan, monitor, and appraise job tasks and responsibilities., • Implement systems, policies and procedures as directed by the Operations Manager delegating new assignments to team members, as needed., • Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Operations Manager as directed., • Ensure all incident reports and/reporting and supportive documentation are completed accurately for Operations Manager review., • Ensure the safety and security of the facility; conduct safety drills as scheduled by Operations Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations., • Assist with GSA onboarding and provide ongoing training, as needed. Lead by example., • Perform all general Guest Service Associate responsibilities to assist team., • Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Operations Manager’s instructions and guidelines., • Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Operations Manager for review., • Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws., • Must work as an extension of Operations Manager in their absence., • Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility., • Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred)., • No write-ups or performance improvement plan within the last 6 months (internal hires)., • Excellent communication skills both oral and written; time management and strong organizational skills., • Flexible schedule, with the availability of coming in to fill in vacant shifts due to call offs., • Positive and welcoming attitude., • Ability to communicate effectively with all levels of staff, guests, and visitors., • Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required., • Current CPR and First Aid Certification (Preferred but not required)., • Bi-lingual in Spanish Preferred. Physical Requirements The duties as described will require frequent standing and walking. The employee will frequently bend/stop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: .

Job Description “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Warehouse Associate supports the daily operations of Illumination Health + Home by maintaining organized supply systems, coordinating inventory, and assisting with the flow of materials across programs. This role focuses on core warehouse functions, including receiving, stocking, preparing, and staging items, as well as supporting other departments in the field to ensure safe and efficient operations for both staff and clients. The pay range for this position is $20.00 - 22.00 per hour, depending on experience. The schedule for this role is Monday - Friday, 8:00am to 4:30pm. Responsibilities * Receive, unpack, label, and store incoming supplies, furniture, and equipment. * Conduct regular inventory checks and maintain accurate stock records. * Stage materials for projects, client intake, or cross-departmental needs. * Rotate and organize supplies to ensure accessibility and reduce waste. * Prepare and stage items for delivery or transfer to multiple IHH sites. * Load and unload company vehicles safely and efficiently. * Assist housing and shelter teams by preparing and moving furniture for client intake. * Collaborate with facilities and staff to stage and transport equipment for maintenance and repairs. * Provide additional support to other departments during high-demand projects or emergencies. Abilities/ Knowledge * Ability to make decisions, meet targets, and perform effectively under pressure. * Execute logistics for event setup and teardown efficiently. * Demonstrate a sense of urgency, adaptability, and comfort with ambiguity while staying aligned with the agency’s mission and ethics. * Maintain efficiency while managing a high-capacity workload. Preferred Experience/Minimum Qualifications • High School Diploma or equivalent., • Customer relations skills, • Strong self-management skills, • Current CA Driver's License Benefits • Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan, • Dental and Vision Insurance, • Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home, • Employee Assistance Program, • Professional Development Reimbursement, • 401K with Company Matching, • 10 days holiday PTO/year, • Paid vacation and sick days 8yfvYqMGgV

Overview: If you reside in California, please see our ___ for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Facility Worker who is responsible for but not limited to, structure, paint, windows, doors, HVAC, electrical, janitorial and fuel management systems, managing and documenting the regular preventive maintenance / repairs of the facility and documenting of those efforts on a computer based system. Additional include to help with the shelter (diagnostic head signs, lights, and others) as needed. Job Responsibilities: The Facility Worker under limited supervision of the Facility Maintenance Supervisor, must act autonomously in developing daily personal work assignment to accomplish the workload of not only the maintenance of the facility and its appearance but management of the facility preventive maintenance program, and the following: • Perform, facilitate and document all facility maintenance PMI services., • Diagnose facility issues for repair or communication to supervisor including, structural electrical and HVAC systems., • Prepare and submit records of work performed both manual and computer based software as required., • Record all parts and supplies used on equipment., • Be familiar with statutes of and regulations pertaining to his/her trade., • Ensure safety policies and procedure are followed in the facility., • Keeps a clean and safe working environment., • High School diploma., • Minimum three (3) years’ experience managing large facilities., • Must be willing and able to work varied shifts, weekends & holidays as needed/assigned., • Must become proficient in the use of facility diagnostic equipment and troubleshooting techniques., • Familiar with company policies and procedures., • Excellent organization skills., • Excellent attention to detail skills., • Excellent written and verbal skills. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job Description Position Title Program Manager – Learning & Development Specialist (Safety Trainer) Reports To Director of Learning and Development Program/Location Organizational Development / HTM Worksites Organizational Development Department Hope HQ | 16641 Roscoe Pl., North Hills, CA Classification Exempt | FT | Grant Funded Hope Mission Statement The mission of Hope the Mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary TThe Program Manager – Learning & Development Specialist (Safety Trainer) will lead, execute, and support the design, development, and delivery of training programs with a specialized focus on safety, risk prevention, and crisis response for Hope the Mission’s workforce. This position will ensure that all employees are trained and equipped with the knowledge, tools, and skills necessary to work safely and effectively in homeless services, particularly in client-facing, high-stress, and shelter environments. This role will develop and implement training on topics including workplace safety, OSHA compliance, emergency preparedness, trauma-informed crisis intervention, de-escalation, and best practices for maintaining safe environments for both staff and program participants. Primary Duties and Responsibilities ● Deliver live and on-demand training programs using recognized adult-learning and safety training techniques. ● Facilitate safety-focused onboarding training for new hires.Design, update, and deliver training on emergency procedures, workplace safety, fire/life safety, OSHA standards, and shelter safety protocols. ● Facilitate learning through role-playing, simulations, safety drills, group discussions, case studies, videos, and interactive exercises. ● Provide training on trauma-informed care, de-escalation, hazard awareness, and managing diverse client needs in potentially volatile environments. ● Collaborate with program leadership to identify, assess, and mitigate safety risks across sites. ● Track and report on training completion, safety compliance, and staff certifications. ● Handle logistics for training activities, including scheduling, venues, equipment, and drills. ● Identify and coordinate with external vendors, subject matter experts, and regulatory bodies for specialized safety certifications (e.g., CPR/First Aid, OSHA). ● Develop training materials such as safety manuals, presentations, quick-reference guides, and workbooks. ● Conduct site-based training and safety audits, ensuring compliance with policies and protocols. ● Maintain up-to-date knowledge of safety regulations, training methodologies, and trauma- informed practices. ● Perform other duties as assigned. Required Knowledge, Skills & Core Competencies ● Strong knowledge of workplace safety standards, OSHA regulations, emergency preparedness, and risk management. ● Ability to apply adult learning principles in training design, delivery, and evaluation. ● Excellent facilitation and public speaking skills with an ability to teach safety procedures in a clear, hands-on manner. ● Strong interpersonal, verbal, and written communication skills.Experience conducting safety assessments, incident investigations, or workplace hazard mitigation (preferred). Demonstrated project management and organizational skills. ● Proficiency in Google Workspace, Microsoft Office, and safety training software/tools. ● Ability to thrive in a fast-paced environment and manage multiple training projects. ● Experience in homeless social services and trauma-informed care (preferred). ● Ability to work autonomously with initiative and strong problem-solving skills. ● Ability to operate a computer, various software programs, technology equipment, and telephones Qualifications ● Bachelor’s degree in Occupational Health & Safety, Behavioral Science, or a related field (required). ● At least 2-3 years of experience as a trainer, with specific background in safety, risk management, emergency response in a related field (required). ● Safety certifications (e.g., OSHA, CPR/First Aid Instructor, Fire Safety, Emergency Preparedness) strongly (preferred). ● Experience in the homeless social service field. (preferred) Mandatory Requirements: ● This position requires travel to remote work sites, up to 50% of the time. ● Employment eligibility verification ● Must have valid CA Driver's license & must provide proof of vehicle insurance coverage ● Must be able to qualify for HOTV’s commercial insurance coverage Physical, Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is required to: ● Sit for extended periods of time ● Work on a computer (with screen time) for significant periods of time ● Multi-tasking ● Some degrees of mobility required (e.g. - ability to bend, twist, kneel, and lift up to 50 lbs ● Visual and hearing abilities required ● Use a desktop / laptop computer and ancillary office equipment ● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis ● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead

Job Description Pet Food Express is the best place to shop for pet supplies – and it’s all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don’t just sell products—we provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we’d love to hear from you! Our Sales Consultants are the heart of our business. You’ll proactively engage with customers and recommend products that meet their needs. From highlighting products to working the cash register and stocking shelves, you’ll ensure every customer has an enjoyable, friendly, and informative shopping experience. Responsibilities: On an average day, Sales Consultants: Engage & Sell * Proactively approach and engage with our two-legged and four-legged customers. * Ask questions to understand customer needs and build lasting relationships. * Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets. Learn & Educate * Participate in daily training and continuous educational programs to enhance your product knowledge and sales skills. * Stay up-to-date about new products, promotions, and the pet community. * Educate customers on product benefits and help them find solutions for their pets' unique needs. Operate & Maintain * Consistently show up on time, maintaining reliable attendance to ensure smooth operations and strong team collaboration. * Operate the cash register efficiently and provide a friendly checkout experience. * Unload shipments and stock the store – this includes lots of heavy lifting. Successful candidates will be prepared for and embrace the physical requirements of the job. * Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed. * Support overall store operations by performing additional duties as assigned, including tasks not necessarily covered by this listing. Qualifications: We value potential over experience. If you’re unsure about whether you meet our qualifications, just apply. * Previous retail experience and pet experience is preferred. * A passion for pets and a desire to help pet parents find the best solutions. * A sales-driven attitude with desire to exceed goals. * A warm and welcoming personality with strong customer service mindset. * Eagerness to learn and to participate in daily educational activities. * Dependable and reliable with strong attendance and punctuality. * Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays. * Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules. * Ability to climb and balance using a ladder and/or step stool. * Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift. PFE Perks: * Grow with us: Many potential career paths and options for advancement within the company * Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way! * Generous in-store employee discount that extends to your family. * Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more. * FT employees are eligible for PTO and health insurance. * Plan for the future: 401k with employer match. * Get Rewarded: Employee referral bonuses. * Bring your well-behaved pet to work. * Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more! The salary range for this position is expected to be $18.20-$19.20 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience, and budget constraints. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day. For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law. Powered by JazzHR LhOBPV0LMt

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $18.15 - $19.10 PER HOUR BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. CHILDREN SERVICES VOALA services for children place an emphasis on Education, Literacy, and Health. The skills and confidence gained from our programs promote a stable home life and ensure a smooth transition into kindergarten and beyond. Working closely with the family unit and the community itself, we encourage the development of a positive narrative for our children providing internal voices of confidence, kindness, hope and accountability to building a stronger future. JOB SUMMARY AND PURPOSE The Custodian I performs daily janitorial duties, and immediate minor repairs to the assigned facility, reporting any maintenance or safety deficiency to management for correction. Performs all tasks needed to maintain cleanliness, sanitation and safety of the facility, adhering to janitorial schedules provided. May be tasked to perform at multiple locations. DUTIES AND RESPONSIBILITIES • Maintains the interior and exterior of the facility, including building, parking lot and grounds, in good condition, • Daily cleaning of assigned areas using various cleaning products, • Restock bathrooms, • Wash and replace room linen daily or as required, • Responsible for dusting, window cleaning, waste cans, and vacuuming lobby area and hallways., • Performs or assists in minor repairs that might include the following: Carpentry, Plumbing, Interior painting, Refurbishing and cleaning, Landscape and irrigation systems., • Follows daily checklist provided by supervisor; Assures tools and supplies are stocked and appropriately secured in store rooms; maintains cleanliness and order of store rooms, • Checks facility daily for any safety concerns; understands local and building safety codes and requirements as well as OSHA, health department and EPA requirements; reports all deficiencies to management, • Prepares and sets-up rooms for meetings, classes and events, • As required, travels to various VOALA Children Services facilities REQUIREMENTS: • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications, • Proof at the time of hire, • TB clearance within 6 months’ prior, • Annual Influenza vaccination (between Nov. 1st - Mar. 31st), • Pertussis (whooping cough) and measles immunization, • Health screening at the time of employment, • Requires ability to interact with children in a busy environment including, but not limited to:, • Able to lift up to 50 lbs., • Frequently kneel and squat, • Ability to move quickly, • High school diploma (or GED/High School Equivalence Certificate), • Custodial or building maintenance experience in a shelter or a school setting preferred, • Ability to read and write instructions in English preferred, • Background in construction trades a plus This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.00 - $20.00 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Custodian performs daily janitorial duties, and immediate minor repairs to the facility, reporting any maintenance or safety deficiency to management for correction. Performs all tasks needed to maintain cleanliness, sanitation and safety of the facility, adhering to janitorial schedules provided DUTIES AND RESPONSIBILITIES • Maintains the interior and exterior of the facility, including building, parking lot and grounds, in good condition, • Daily cleaning of assigned areas using various cleaning products., • Restock bathrooms, • Responsible for dusting, window cleaning, waste cans, and vacuuming lobby area and hallways., • Performs or assists in minor repairs that might include the following: Carpentry, Plumbing, Interior painting, Refurbishing and cleaning, Landscape and irrigation systems., • Follows daily checklist provided by supervisor; Assures tools and supplies are stocked and appropriately secured in store rooms; maintains cleanliness and order of store rooms, • Checks facility daily for any safety concerns; understands local and building safety codes and requirements as well as OSHA, health department and EPA requirements; reports all deficiencies to management, • Prepares and sets-up rooms for meetings, classes and events, • Perform daily janitorial work, checking facility for maintenance or safety issues., • Performs minor repairs, reports deficiencies to management, • Assists maintenance teams when required, • Event set-up, • Keeps inventory of tools and supplies current REQUIREMENTS: • High school diploma (or GED/High School Equivalence Certificate), • Custodial or building maintenance experience in a shelter or a school setting preferred, • Ability to read and write instructions in English preferred, • Background in construction trades a plus This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job DescriptionDescription: Summary: Participates in all activities related to outside member/guest services. Activities may include serving as a valet in the bag drop area, transporting golf bags from the parking lot and/or bag storage area to and from golf carts, cleaning clubs, staging and/or returning golf carts, cleaning and maintaining golf carts, etc. Responsibilities also include greeting and interacting with members/guests and providing information and/or assistance as appropriate. Essential job functions: Bring carts from cart shelter to cart staging area. Ensure that carts are clean, operating properly and are properly equipped with towels, pencils, score cards, tees, sand/seed mix bottles, ice water, etc. Report any repair problems to the supervisor and mechanic. • Ensure that carts are available for player use at all times, windshields are clean and seats are drive., • Perform valet duties in the bag drop area including greeting and interacting with members/guests, removing golf bags from cars, and providing information, directions and/or assistance as appropriate., • Transport golf bags from the bag drop area or bag storage room and load onto assigned golf carts., • Greet golfers returning from the course, clean golf clubs, unload golf clubs from carts and assist with transporting and loading into vehicles or returning bags to the storage area as appropriate., • Return golf cars to the cart storage area. Remove towels, pencils, score cards, tees, trash, etc., from carts and save reusable items. Wash cart with pressure cleaner, park cart and connect charger cable., • Perform other duties as appropriate. Requirements: • Must be able to frequently sit, stand, bend, kneel, walk and crouch, • Ability to lift up to 50 lbs., and to lift overhead and push/pull, move lighter objects., • The co-worker can be exposed to wet and/or humid conditions, outside weather conditions, extreme cold, and extreme heat., • Valid Driver’s License, • Friendly demeanor with experience in customer service This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The cook is responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards, and following established food production programs and procedures. The cook is responsible for appropriate use of facility supplies and equipment to minimize loss, waste and fraud. Responsible for all food service duties including mass food preparation for daily consumption and special events for 300 clients. Essential Functions Provide Orientation to volunteers, community service workers on kitchen safety and service. Perform pre-safety checks and routine inspections of food equipment, report major repairs or services needed and all emergencies, accidents, or equipment breakdown immediately to Food Service Manager and Assistant Manager and/or Director of Operations • Prepares or directs preparation of food served using established production procedures and systems., • Determines amount and type of food and supplies required using production systems., • Ensures availability of supplies and food or approved substitutions in adequate time for preparation., • Sets steam table; serves or ensures proper serving of food for tray line or dining room., • Comply with established sanitation standards, personal hygiene, and health standards. Observes proper food preparation and handling techniques., • Stores food properly and safely, marking the date and item., • Reports necessary equipment repair and maintenance to supervisor., • Correctly prepare all food served following standard recipes and special diet orders., • Plans food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food are preserved., • To follow weekly that is posted for food production., • Maintains daily production records, open and closing procedures list, maintenance list, incident reporting., • Always keep the work area neat and clean; clean and maintain equipment used in food preparation. Working Conditions The employee is required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This job operates in a kitchen environment, housed with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef’s knives. The employee is frequently exposed to heat, steam, fire, and noise. Minimum Qualifications • Must be a certified food handler under the California Safety Code 97-0071., • Preferred Culinary Arts degree and/or 2 years of food handling experience., • Ability to understand written information and keep accurate stats/inventory., • Must be TB cleared & CPR and First Aid Certificate upon hire date, • Microsoft Office applications and excel a plus., • Must have work experience in kitchen/food service, (knife skills, health, sanitary regulations, cooking skills and working with large equipment)., • Ability to carry out assignments independently, maintain good rapport and communication with other staff members, clients, and the public, • Education or experience working with the homeless population, • Excellent communication skills for interaction with Homeless individuals., • Strong work ethic, personable, dependable and must be efficient., • Must be able to work any shift and a signed schedule.

Job Description Program: Mental Health Department: Youth Services Reports to: Program Manager Compensation: $27.70-$36.55 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Tuesday-Saturday 10:30am-7:00pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 Days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: Provide individual, group and crisis counseling with youth experiencing homelessness (ages 18-25) to assist them in achieving housing stability and develop treatment strategies to address their mental health needs. ESSENTIAL FUNCTIONS: • Work in milieu with a multidisciplinary team in a LGBTQ youth drop-in center and emergency housing programs to meet the immediate or urgent needs, as well as longer term needs of youth experiencing homelessness., • Serve on-duty to handle walk-ins, provide crisis intervention when necessary., • Conduct individual and group counseling services with youth documenting progress, utilizing short term models in treatment planning to the greatest extent possible., • Make appropriate referrals to services outside the Los Angeles LGBT Center, within and to other services within the department, e.g., psychiatric evaluation, substance abuse; and, follows up on those referrals with the client to assure appropriateness of the referral and continuity of care., • Assist in the coordination and training of the work of non-clinical staff., • Participate and/or take a leadership role in client care and supporting non-clinical staff with clients., • Participation with supervisor and/or members of the YS Management Team in program planning, program evaluation, dissemination activities and training., • Assume responsibility for completing all documentation in a timely, legible and thorough manner, submitting client records at the end of each business day., • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Minimum 2 years of paid post-graduate counseling experience, i.e., residential care, social services, child welfare services, general counseling, chemical dependency treatment, juvenile justice, youth services, etc., • Ph.D. or Masters in behavioral science discipline., • Bilingual skills, a plus (English/Spanish fluency preferred)., • Ability to work as a team member dedicated to generating resources/services to gay, lesbian, bisexual, and transgender communities., • Proven ability to work under direct supervision., • Ability to relate in a non-judgmental and respectful manner to gay, lesbian, bisexual and transgender individuals, or people experiencing a wide variety of emotional and behavioral problems., • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills., • Computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems., • Access to reliable transportation and the ability to be insured., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job Description Program: Youth Employment Department: Youth Services Reports to: Youth Employment Manager Compensation: $21.00-23.75 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Monday-Friday 10:30am-7:00pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: The Workforce Development Specialist is responsible for facilitating employment training, work readiness activities and job placement of youth ages 18 to 24. This position works closely with staff across multiple programs to develop programming and services that support youth experiencing homelessness in their educational, vocational, and employment goals. This position works with a population that is currently or formerly experiencing homelessness and has high rates of mental health, health and substance-related issues. The ideal candidate must be familiar with and have experience with this population. ESSENTIAL FUNCTIONS: • Plan and execute work readiness programming and activities for members utilizing a Positive Youth development framework., • Provide employment counseling and services to members that includes assessment, resume preparation, career planning, job search trips, computer skills workshops, work readiness workshops and Friday Speaker series., • Conduct outreach and interface with potential members for Youth Employment and Vocational programming., • Complete intake process for youth into the Youth Center and Youth Academy., • Work with members individually and in groups to develop their individualized employment plans and implement a Supported Employment model (Individual Placement and Support IPS) that provides wraparound support and resources to members to help ensure all aspects of their employment plans are addressed., • Work with community partners and support activities associated with the HIRE LA Summer Youth Employment Program (SYEP), UCLA’s YouthSource programs, such as LA RISE 3.0, as well as other placement opportunities for members., • Provide weekly support to members in the youth employment program through regular communication, educational and employment referrals, mental health services and additional resources., • Keep accurate and up-to-date Youth Employment statistics by tracking data and indicators for member enrollment, participation and progress. Monitor individual member and program performance to ensure that deliverables are being met., • Prepare reports as required and ensure that they are accurate, complete and submitted on time., • Organize and maintain program files and materials through data entry and database maintenance., • Follow up with program management staff to ensure reporting are completed on a timely basis., • Assist with special projects as directed by management staff., • Responsible for maintaining professional working relations and providing assistance to Residential and Youth Development staff., • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Minimum of 2 years of experience working with youth experiencing homelessness/housing instability, foster youth, and/or mental illness, low-income, or individuals experiencing homelessness., • Experience working with youth in a youth development setting and knowledgeable of the principles of Positive Youth Development; demonstrated ability in engaging youth and facilitating workshops., • Knowledge of housing-first, harm-reduction, trauma-informed care principles., • Ability to work with a high acuity population and able to de-escalate threatening/volatile situations with clients., • Ability to apply principles of professional boundaries and ethics to on the job situations., • Ability to build rapport and trust with youth and demonstrate active (reflective listening)., • Ability to engage youth in activities and facilitate workshops., • Self-motivated, energetic, flexible and the ability to work in a team environment., • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills., • Excellent computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems., • Access to reliable transportation and the ability to be insured., • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. Classification: Full-Time 40-hrs per week, non-exempt employee Pay Rate: $20.49 per hour (Plus $2.00 Shift Differential for Eligible Overnight Shifts) Overnight Shift Schedule: 11:30pm - 8:00am POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day. ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Attend trainings, meetings, and supervision check-ins as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures., • Provide supervision of the program, including oversight and maintenance of the various areas of the facility., • Function as Person in Charge (PIC), as designated. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. As we are open 24/7, Staff are required to work one weekend day, and holiday work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, Trauma Informed Care, Harm Reduction, and CPR & FIRST AID. SUPERVISORY DUTIES: Not Applicable. This position does not supervise other staff members. EQUIPMENT USED: Telephones, handheld two-way communication radio, computers, computer peripherals, and basic word processing, email, and internet programs. ADDITIONAL: As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California is an equal opportunity employer.

Job Description Position: #903406 Program: Youth Residential Department: Youth Services Reports to: Program Manager Shift Differential Premium:$1.75 per hour for hours worked between 6pm-6am Schedule: Monday-Friday 1:00pm-9:30pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: The Resident Assistant provides direct oversight and care to Youth Center members and residents and is responsible for being an after-hours presence for LGBTQ+ sheltered youth at the Center’s emergency overnight and transitional living programs. This position works with a member/resident population that is currently or formerly experiencing homelessness and has high rates of health, mental health, and substance-related issues. The ideal candidate must be familiar with and have experience with this population. ESSENTIAL FUNCTIONS: • Follow a framework of care goals and department protocols to ensure member and resident safety, provide crisis intervention and de-escalation along a spectrum of intervention techniques., • Implement philosophy-of-care, house rules, including housing-first, harm-reduction and trauma-informed care principles., • Provide a welcoming presence onsite for members and residents to engage with by answering questions and providing information., • Monitor resident access, including appropriate entry and departure, and oversee residential spaces to safeguard resident care., • Assist with the mediation of conflicts that arise and attempt to de-escalate residents who are exhibiting behavior that is anxious/aggressive or may be violating house rules., • Establish and maintain the upkeep and cleanliness of the youth center and residential program and assist residents with maintaining the cleanliness of their living spaces., • Assist with the coordination of onsite evening/weekend events and social activities for member/resident engagement., • Assist with the assessment of residents experiencing severe mental health symptoms and contact Psychiatric Medical Response Team (PMRT) if a resident exhibits behavior that is harmful to self or others., • Contact emergency services (e.g. police, ambulance, fire department, PMRT) in cases of emergency, such as a health or mental health crisis, fire, or presence of unauthorized persons., • Write reports of daily activities and irregularities, such as calls to emergency services, criminal activity such as property damage and theft, presence of unauthorized persons, or other unusual occurrences., • Follow alarm procedures and address disturbances in a safe manner, calling proper authorities if necessary., • Follow communication protocols to inform appropriate Center staff/departments regarding emergency issues, including after-hours Facilities maintenance., • Assist with the coordination of case management, housing and other onsite service staff on behalf of residents that need after-hours monitoring, follow-up, or assistance., • Gain understanding of resident-specific personal and medical needs to best support residents and create appropriate relationships which promote the resident’s case plan., • Participate in staff meetings, planning meetings and other meetings as needed., • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Minimum 1 year of experience in related field, specifically working with youth experiencing homelessness/housing instability, foster youth, and/or mental illness, low-income, or individuals experiencing homelessness., • Experience with substance abuse case management and crisis intervention., • Knowledge of housing-first, harm-reduction, trauma-informed care principles., • Effective problem-solving skills and ability to multi-task., • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills., • Self-motivated, energetic, flexible and the ability to work in a team environment., • Available to work schedules which include evenings, overnight, weekends, and holidays., • Bilingual skills, a plus (English/Spanish fluency preferred, American Sign Language fluency, a plus)., • Access to reliable transportation and the ability to be insured., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job Description Purpose: Hope The Mission’s Family Interim Housing provides a safe, low-barrier, and supportive 24-hour residence to Families experiencing homelessness. Clients will receive shelter, food, case management & housing navigation services to support them in obtaining permanent housing. Working under the supervision of the Program Manager, the Program Coordinator will support with the management of all operational functions for the site, under the direction and supervision of the Program Manager. The Program Coordinator fulfills the mission of Hope the Mission by successfully providing leadership and supervision for this program. The Program Coordinator will provide oversight to a team of shelter support staff. Driving is required for this position: 25% travel. Specific Duties-Programmatic * Provide oversight of operational components including accurate, up-to-date data collection, quality assurance and contract management adhering to guidelines set for in the Scope of Required Services and standards. Includes but is not limited to: * Manage timely progress of program goals, objectives and performance targets, making necessary adjustments in a timely manner in order to improve outcomes. * Ensure program/contract compliance as per guidelines and requirements mandated by LAHSA for interim housing programs, regularly reviewing logs, records, and data. * Assist with client issues as needed (conflicts and complaint resolution) using de-escalation and mediation techniques. * Ensure implementation of housing first, harm reduction and trauma informed care methodologies when appropriate. * Provide feedback to leadership on the development, enhancement, delivery and modifications (as needed) of services provided, adjusting when necessary. * Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. * In collaboration with the Program Manager, provide direction and training to shelter support staff (including, but not limited to, Client Services Monitors and Case Managers ) and the corresponding job duties assigned to each position. * Coordinate with other agencies and partners to ensure consistent and accurate dissemination of information, provision of services and adherence to program requirements. * Provide training and support to shelter support staff * Maintain accurate and complete staff timesheets, daily activity logs (if applicable), HMIS-Clarity participant records and other reports as directed. * Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons. * Attend staff meetings, case conferences, training workshops. and community meetings as needed. * Ready to sub another’s role if needed due to absence. * Monitor medication cabinet and review all medication records. * Review shift reports to monitor staff performance and compliance. * Submit and follow-up on all incident reports. * Participate in trainings for the program staff. * Provides case management services to participants * Take inventory of site needs and submit facility maintenance, IT, and supply order requests with approval from the Program manager. * Provide staff coverage as needed. Specific Duties-Operations * Ensure that the property and its surroundings is well maintained and clean. * Regularly inspect bathroom facilities to verify clean, sanitary conditions. * Report any maintenance issues or need for repairs to supervisor in a timely fashion. * Regularly inspect shelter rooms to ensure they are in working order. * Train janitorial and hygiene staff in proper protocol for site/bathroom maintenance. * Submit all supply orders or facility requests in a timely fashion. * Oversee the maintenance of shelter linen, clothing, and supply rooms. * Ensure monthly safety and fire drills are conducted. Other Duties * Performs any other duties, projects and responsibilities as assigned by manager. * Work with collaboration with outsourced security guard to ensure safety of participants, staff, volunteers and visitors on the property. * Trains staff on use of security and surveillance systems. * Observe department guidelines to conduct personal business during breaks and lunch hour. * Project a positive professional image and adheres to organizational dress code. * Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor. * Observe department guidelines concerning absences and reports such absences in accordance with departmental procedures. * Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and supporting staff. Accountability and Review Position reports to: Program Manager Performance Review: Annual Minimum Qualifications * Experience: Minimum of two (2) years of experience in program and/or staff supervision; knowledge of homeless populations and services, government assistance programs, housing placement, case management procedures, contract and fiscal management preferred. * Homeless service & Housing Navigation experience strongly preferred * Bachelor’s degree in Social Work, Psychology, or other related fields preferred or 2 years’ experience in the field. * Skills- Commitment to working with homeless individuals in a harm reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing crisis. * Computer literacy- Microsoft Office Suite, HMIS, preferred. * Spanish preferred. * TB test required. Knowledge and Skills * Passion for ending Homelessness * Employs a “Whatever it Takes” approach in service delivery * Excellent written and oral communication * High level of understanding of Evidence-Based Practices such as Motivational Interviewing, Harm Reduction, and Housing First * Demonstrates effective staff supervision * Understands supportive service program development * Values relationships with community-based organizations and resources * Demonstrates dedication to homelessness and related issues (i.e., poverty, housing, services) * Adheres to contract compliance and outcomes measurement Mandatory Requirements: • Employment eligibility verification, • Reliable transportation, • Tuberculosis and drug test, • Fingerprint live scan background, • Ability to work flexible hours which include evenings and weekends, • Driving is an essential function of this position, • Must have valid CA Driver's license, • Must provide proof of vehicle insurance coverage, • Must be able to qualify for HOTV’s commercial insurance coverage PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. Graveyard shift

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $20.90 - $22 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Lead Monitor I will arrange, coordinate, supervise, mentor, and oversee the Monitors’ efforts to provide security of the program premises, and safety for program clients, visitors and employees. The Lead Monitor I shall provide Safety Training to the Monitor staff, and provide ongoing safety oversight. The Lead Monitor I performs Monitor duties on behalf of program clients/participants, as well as leading and training Monitors. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Assign shifts, ensure that Monitors are scheduled around the clock, plan personal shifts to observe each shift during the week., • Train Monitors in program operations, safety, and security expectations and procedures., • Oversee operations for safety practices, provide ongoing safety leadership., • shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • Assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs, • Inputs required data to computer systems and logs, • TRAIN, SUPERVISE AND SCHEDULE MONITORS, • SHELTER SECURITY., • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled, • SHELTER SAFETY, • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns, • ASSET PROTECTION, • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons, • CLIENT/PARTICIPANT SUPPORT, including driving tasks if licensed, • Other duties as required and may be subject to change REQUIREMENTS: • One year in the general security field, and/or social services / human services, and/or customer service experience., • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Experience in a group residential setting is preferred., • Experience serving the homeless is preferred., • Related experience in a mental health or substance abuse treatment setting, or other group residential program., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Purpose: Hope The Mission’s Family Interim Housing provides a safe, low-barrier, and supportive 24-hour residence to Families experiencing homelessness. Clients will receive shelter, food, case management & housing navigation services to support them in obtaining permanent housing. Working under the supervision of the Program Manager, the Program Coordinator will support with the management of all operational functions for the site, under the direction and supervision of the Program Manager. The Program Coordinator fulfills the mission of Hope the Mission by successfully providing leadership and supervision for this program. The Program Coordinator will provide oversight to a team of shelter support staff. Driving is required for this position: 25% travel. Specific Duties-Programmatic * Provide oversight of operational components including accurate, up-to-date data collection, quality assurance and contract management adhering to guidelines set for in the Scope of Required Services and standards. Includes but is not limited to: * Manage timely progress of program goals, objectives and performance targets, making necessary adjustments in a timely manner in order to improve outcomes. * Ensure program/contract compliance as per guidelines and requirements mandated by LAHSA for interim housing programs, regularly reviewing logs, records, and data. * Assist with client issues as needed (conflicts and complaint resolution) using de-escalation and mediation techniques. * Ensure implementation of housing first, harm reduction and trauma informed care methodologies when appropriate. * Provide feedback to leadership on the development, enhancement, delivery and modifications (as needed) of services provided, adjusting when necessary. * Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. * In collaboration with the Program Manager, provide direction and training to shelter support staff (including, but not limited to, Client Services Monitors and Case Managers ) and the corresponding job duties assigned to each position. * Coordinate with other agencies and partners to ensure consistent and accurate dissemination of information, provision of services and adherence to program requirements. * Provide training and support to shelter support staff * Maintain accurate and complete staff timesheets, daily activity logs (if applicable), HMIS-Clarity participant records and other reports as directed. * Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons. * Attend staff meetings, case conferences, training workshops. and community meetings as needed. * Ready to sub another’s role if needed due to absence. * Monitor medication cabinet and review all medication records. * Review shift reports to monitor staff performance and compliance. * Submit and follow-up on all incident reports. * Participate in trainings for the program staff. * Provides case management services to participants * Take inventory of site needs and submit facility maintenance, IT, and supply order requests with approval from the Program manager. * Provide staff coverage as needed. Specific Duties-Operations * Ensure that the property and its surroundings is well maintained and clean. * Regularly inspect bathroom facilities to verify clean, sanitary conditions. * Report any maintenance issues or need for repairs to supervisor in a timely fashion. * Regularly inspect shelter rooms to ensure they are in working order. * Train janitorial and hygiene staff in proper protocol for site/bathroom maintenance. * Submit all supply orders or facility requests in a timely fashion. * Oversee the maintenance of shelter linen, clothing, and supply rooms. * Ensure monthly safety and fire drills are conducted. Other Duties * Performs any other duties, projects and responsibilities as assigned by manager. * Work with collaboration with outsourced security guard to ensure safety of participants, staff, volunteers and visitors on the property. * Trains staff on use of security and surveillance systems. * Observe department guidelines to conduct personal business during breaks and lunch hour. * Project a positive professional image and adheres to organizational dress code. * Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor. * Observe department guidelines concerning absences and reports such absences in accordance with departmental procedures. * Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and supporting staff. Accountability and Review Position reports to: Program Manager Performance Review: Annual Minimum Qualifications * Experience: Minimum of two (2) years of experience in program and/or staff supervision; knowledge of homeless populations and services, government assistance programs, housing placement, case management procedures, contract and fiscal management preferred. * Homeless service & Housing Navigation experience strongly preferred * Bachelor’s degree in Social Work, Psychology, or other related fields preferred or 2 years’ experience in the field. * Skills- Commitment to working with homeless individuals in a harm reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing crisis. * Computer literacy- Microsoft Office Suite, HMIS, preferred. * Spanish preferred. * TB test required. Knowledge and Skills * Passion for ending Homelessness * Employs a “Whatever it Takes” approach in service delivery * Excellent written and oral communication * High level of understanding of Evidence-Based Practices such as Motivational Interviewing, Harm Reduction, and Housing First * Demonstrates effective staff supervision * Understands supportive service program development * Values relationships with community-based organizations and resources * Demonstrates dedication to homelessness and related issues (i.e., poverty, housing, services) * Adheres to contract compliance and outcomes measurement Mandatory Requirements: • Employment eligibility verification, • Reliable transportation, • Tuberculosis and drug test, • Fingerprint live scan background, • Ability to work flexible hours which include evenings and weekends, • Driving is an essential function of this position, • Must have valid CA Driver's license, • Must provide proof of vehicle insurance coverage, • Must be able to qualify for HOTV’s commercial insurance coverage PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. Tuesday - Saturday: 3:30pm - 12:00am

Job Description POSITION SUMMARY The Program Coordinator is responsible for ensuring compliance with the policies and procedures of Unite A Nation’s (UAN) Programs, including Nemehia’s House, and the Healthy Lifestyle Living Program. The Program Coordinator acts as a role model for the participants; conducts risk & needs assessment to determine services required for each participant; including, temporary shelter, mental, health, substance use disorder treatment services, job training, placement, and other support services as needed. This role provides individualized and specialized support to the participants. Develops and maintains partnerships with mental health and substance use disorder treatment providers to connect participants with counseling, legal services, public benefits, transportation assistance, childcare, high school equivalency classes, housing, and other services as needed with the ultimate goal of helping participants transition to permanent housing and independent living. The Program Coordinator role will also coordinate and manage volunteer databases, training, and events. The Program Coordinator reports directly to the Executive Director. DUTIES & RESPONSIBILITIES • Maintain a safe and sanitary living environment for the participants at Nemehia’s House. Adheres to data and compliance, reviews applications and determines if application meets criteria, or recommends edits based on guidelines and criteria. * Attend weekly team meetings, and participates in ongoing trainings relevant to program supportive services * Record participants progress, chart referrals, and schedule services as needed * Evaluate participants progress periodically and make adjustments as needed * Coordinate partnerships, workshops and trainings and connect clients to resources * Coordinates with internal and external stakeholders to ensure participants have the necessary items to secure housing and meet their housing goals * Provides advocacy to help address issues and barriers between landlords and participants that may prevent move-ins * Advocacy and coalition building with community partners * Provide oversight and general operations of the home, including but not limited to: housekeeping, assisting participants with activities of daily living (hygiene, bed making, keeping doctors/therapy/case management/court appointments, and assigning chores). * Tracks and maintains household inventory of food, office supplies, cleaning supplies, laundry supplies, hygiene supplies and is responsible for keeping necessary items well stocked. * Additional tasks, projects, and responsibilities as assigned by Executive Director NECESSARY SKILLS AND QUALIFICATIONS * College degree preferred * 2+ years of nonprofit experience, preferably in housing/social services * Ability to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness * Possesses a high level of understanding for individuals who present for services with mental health and physical health needs * Excellent verbal, written communication, and advocacy skills * Comfortable with conflict resolution and impeccable customer service skills * Ability to prioritize roles, tasks, and meet deliverables on time * Proficient in Google Suite (Microsoft Word, Excel, Access, PowerPoint), Zoom, and other technology * Travel is a regular duty for this position and is required 15% of the time * Use of a personal vehicle to travel between worksites and other locations is required * Must have and maintain a valid California Driver’s License and auto insurance in good standing PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Staff member is required to: walk and climb stairs; handle, finger, grasp, and feel objects and equipment; reach with hands and arms; communicate, receive, and exchange ideas and information by means of the spoken and written word; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands and fingers; be able to have visual activity for (including, but not limited to) administrative and clerical tasks; drive personal vehicle in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be subjected to outside environmental conditions; use a personal and/or laptop computer, and copy, postage, and fax machines; complete all required forms in personal writing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require an accommodation, please make sure to inform the Executive Director as soon as possible. EQUAL EMPLOYMENT OPPORTUNITY Unite a Nation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. TO APPLY Submit resume, (2) professional references, cover letter, including why you are interested in this position and why you think you are the right fit to the Executive Director, Danielle Lafayette at , with subject header: Program Coordinator. Company DescriptionUnite a Nation (UAN) is an award-winning 501c3 nonprofit organization. The vision of UAN is to close the wealth and achievement gap for Black and low-income communities in South Los Angeles. The mission of Unite a Nation is to change the world by building a social movement and driving positive community and economic empowerment. As an Uplift California Award-winning organization by then-Senator Holly Mitchell and AT&T, UAN is committed to enriching our local community with economic and community sustainability and empowerment for prosperity. UAN provides housing, education, and advocacy. In addition, UAN’s resources include mentoring, life skills, financial literacy, employment resources, job readiness, and training. Our focus is to combat COVID-19 with our housing, food, advocacy, and educational materials.Unite a Nation (UAN) is an award-winning 501c3 nonprofit organization. The vision of UAN is to close the wealth and achievement gap for Black and low-income communities in South Los Angeles. The mission of Unite a Nation is to change the world by building a social movement and driving positive community and economic empowerment.\r\n\r\nAs an Uplift California Award-winning organization by then-Senator Holly Mitchell and AT&T, UAN is committed to enriching our local community with economic and community sustainability and empowerment for prosperity. UAN provides housing, education, and advocacy. In addition, UAN’s resources include mentoring, life skills, financial literacy, employment resources, job readiness, and training. Our focus is to combat COVID-19 with our housing, food, advocacy, and educational materials.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Wellness Center is a state-licensed residential drug and alcohol recovery program. As such, the DMC SUD Counselor role is to promote the recovery and self-sufficiency of participants during their stay in accordance with licensing, funder, and Salvation Army requirements/policies and providing direct supervision and case management services for participants. The Wellness Center/DMC SUD Counselor is responsible for serving as the initial point of contact for all inquiries regarding treatment services, completing phone assessments, ensuring all necessary documents are understood and signed by clients and providing a thorough orientation during intake appointment. The DMC SUD Counselor is also responsible for facilitating a variety of psycho-educational groups and documenting client participation in the patient’s file as well as the Netsmart PCNX computer system. Essential Functions • Responsible for the timely answering of the Drug MediCal (DMC) phone intake line during business hours as well as scheduling all intake appointments for assessment., • Update the SBAT daily and keep daily census. Update intake spreadsheets daily., • Manage intake calendar and complete the intake process including completing all documentation requirements. Perform the initial orientation on the same day as arrival. Must meet timeliness standards of Los Angeles County Substance Abuse Prevention and Control Standards., • Perform timely data entry and reporting in HMIS, SBAT, PCNX, and SASH systems., • Create and maintain data related to the census, daily client roster and contractual assignments, • Coordinate bed assignments and changes, • Network with collaborative agencies and community partners for referrals/resources, • Drive company vehicles & transport clients to appointments, as needed, • Individualized case management, advocacy, and referral services for participants, who are generally experiencing homelessness with histories of substance abuse, possibly with co-occurring mental health disorders., • Referrals for group and/or individual mental health counseling; educational, vocational, and/or employment preparation and placement services; and a variety of social and recreational activities – on or off site., • One-on-one case management meetings with each participant at least once per week, with appropriate documentation of participant progress and case notes documented in the participant’s chart (HMIS and PCNX)., • Updating of participant’s progress notes, recovery plans, and other documents required by State Licensing Standards, funders, The Salvation Army, and Bell Shelter. Inputting all appropriate data for DMC billing purposes into the PCNX system., • Ensuring that all newly arriving clients are interviewed and participate in a comprehensive needs assessment within 24 hours of written notice of the participant’s assignment to the case manager’s caseload., • Providing advocacy, counseling, and support in applying for and accessing mainstream benefits, including but not limited to Unemployment Benefits, General Relief, SSI, and other federal, state, and local assistance programs., • Facilitating psycho-educational groups sessions as assigned and overseeing client chores and assignments., • Participating in all in-service training classes as scheduled., • Collaborate with other staff members to ensure adherence to safety and security measures and assist with client medication monitoring., • Assist in random searches, UA testing, daily rounds, client roll ups, chore checks and other activities to ensure client safety., • Assist with file and data entry reconciliation in preparation for audits., • Report all disciplinary concerns and notable incidents to program staff., • Perform all other duties as assigned by Wellness Center Program Manager, Clinical Director and Facility Director PAY RATE: $ 23.00-$30.00/hr. Working Conditions Must be able to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs. Minimum Qualifications • Bachelor’s Degree is preferred along with one year experience in medical and/or psychiatric models a plus., • Certification/registration as an Addiction Treatment Counselor by state approved organization required., • Must have current TB test., • Must be CPR and First Aid Certified., • Knowledge of HMIS preferred, • Class B Driver License preferred, • Clean MVR and ability to drive & transport clients, • Ability to carry out assignments independently and must possess strong time management skills, • Strong verbal and written communication skills., • Working knowledge of addiction & 12-step programs, • Computer literate in Microsoft Office Applications and ability to type a minimum of 45 WPM

Job DescriptionCompany Description Mama Shelter is heading to Downtown Los Angeles! This vibrant, new hotel offers 140+ eclectic rooms and suites, and multiple restaurants, including a rooftop bar. Located in the Fashion District, guests will enjoy easy access to some of LA's most dynamic neighborhoods and attractions. Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Job Description Would you like to be part of the opening of our Mama Shelter in Downtown Los Angeles!? THE MISSION? • You’re the person our Mama trusts to develop the property’s sales , through a proactive approach that aligns with the Mama standards., • Working closely with management, you’ll develop our sales strategy and pricing policy to create customer demand: overnight stays ️, sales meetings , company seminars , workshops with cocktail receptions, meals... All roads lead to the Mama !, • You’ll monitor performance and adjust tactics along the way to make sure we’re hitting our targets and staying ahead of the game., • A true team leader , you are responsible for and lead the Sales team, making sure our customers' satisfaction is at a high level ☀. From recruitment and onboarding to coaching and development, you’ll build a proactive, high-performing environment where everyone can shine., • As a Mama brand ambassador , you’ll convey our values through your energy ⚡ and good humor., • You’ll work closely with our Ennismore regional contacts and brand leads for Sales, Revenue, and Brand—as well as the Accor Global Sales team—to align strategies and maximize opportunities. MADE FOR YOU? ONLY IF… • You're passionate about sales without being the Wolf of Wall Street!, • You bring 5+ years’ experience in a senior hotel sales role, preferably within a lifestyle hotel brand., • You know the Los Angeles market and its key feeder markets like the back of your hand., • Every detail is important to you, and nothing is overlooked thanks to your sense of organization and anticipation., • With a keen sense of communication, you're professional, diplomatic and know how to bring all departments together. You can handle difficult situations., • Curious by nature, you're constantly on the lookout for new things and you’re great at leveraging these new things to generate revenue ., • Blessed with excellent interpersonal skills, you're never short of resources when faced with a customer situation., • You inspire with high energy, genuine motivation, and a leadership style that brings out everyone’s best., • Action-oriented, you get your hands dirty and believe that participative management is the key to success., • You know how to handle pressure and stress (Master Yoda taught you everything you need to know). ️‍♂️, • Unbeatable at Monopoly, you know how to set the right price at the right time!, • You know how to use the right tools to report to owners, management, and the team: your Powerpoint animations and Excel spreadsheets are the envy of many!, • Your passion for hospitality shows in everything you do—you create guest-centered experiences and inspire your team to do the same., • With your extensive similar experience, you have quite a bit of bottle – and no, we’re not talking about the drinking kind ., • Charismatic, you are a real gladiator in a suit like Olivia Pope, and you know how to stand your ground., • With a sense of contact and hospitality that reflects your personality, clients come for you as well!, • You’ve lost count of the number of local stars in your contacts! ⭐ Additional Information OUR LITTLE EXTRAS ARE: • The chance to challenge the norm and work in an environment that is both creative and rewarding., • A competitive package and plenty of opportunity for development., • Offers on various Mama and Ennismore Group restaurants and hotels, • Discover worldwide benefits with the Accor Heartist benefits, • Discounts so crazy Mama products are jealous, • A free night at Mama when you join: the chance to experience Mama as a customer! Mama Shelter Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Job Description Who we are looking for:If you are a dynamic individual who is committed to a crisis‑centered approach, who leads with empathy, and who thrives under pressure, then we want you to apply. We're seeking someone who is not only compassionate, but also resilient, flexible, and collaborative-someone who embraces change, supports their team, makes clear decisions even in uncertainty, and maintains poise when things get tough. About Us: The Coalition to Abolish Slavery and Trafficking (Cast) is a Los Angeles-based nonprofit organization that is working to put an end to human trafficking through comprehensive, lifesaving services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, Cast has supported thousands of survivors through every phase of their journey to freedom from counseling to legal resources, to housing, educational and leadership training, and mentorship. Through these programs, Cast has helped empower survivors to overcome their traumatic pasts and become leading voices in shaping policy and public awareness to ultimately put an end to the fastest growing criminal enterprise of the 21st century. Title/Position: Housing Case Manager Status: Non-exempt, hourly, temporary position Department: Empowerment Programs - Housing Reports To: Housing Program Manager Employment Type: Regular, Full-time Location: Los Angeles, CA / On-Site PURPOSE OF POSITION This position requires thorough knowledge and understanding of a human rights, strengths-based approach in serving clients. The Shelter Support Advocate should be familiar with and employ key social work values, including client empowerment, professional boundaries, and self-care. independent decision-making ability, and excellent interpersonal and team-building skills. Full-time, non-exempt position. Some shifts may include holidays to ensure adequate coverage of the shelter program. The Housing Case Manager will provide home-based case management services for survivors of human trafficking in scattered site apartments throughout Los Angeles. The primary goal is to assist survivors of human trafficking in addressing barriers to maintaining permanent housing. ESSENTIAL DUTIES Housing Case Management: Provide victim centered, trauma informed approach to finding safe housing, safety planning, and offering short term housing assistance as well as supportive services to help survivors transition into and remain permanently housed. • Provide strength-based case management to participants which includes crisis intervention, supportive counseling as well as assistance in reducing barriers and promote permanent housing and self-sufficiency;, • Review participant's budget and work on longer-term stabilization goals, which address employment/income, money management strategies, self-development, vocational/educational needs;, • Identify barriers and provide linkages to appropriate resources, follow up, and tracking outcomes;, • Meet with participants in their homes, monthly or more often as appropriate, to assess needs specifically related to housing, or any factors that may jeopardize housing stabilization;, • Report appropriate financial assistance needs, including rental and utility subsides, by required deadlines;, • Provide or coordinate client accompaniment and/ or transportation as needed;, • Manage case files and provide detailed progress notes in hard copy files and in database on a daily basis;, • Manage data entry into all database systems in compliance with Cast Grant Reporting;, • Ensure protection of identify and confidentiality in line with survivor's safety, needs and preferences, • Perform other duties in line with Empowerment Program and/or CAST goals, as identified and assigned;, • Participates in team discussions regarding client progress and lack of progress, with possible solutions to ensure best support for the client's success Able to work independently and respond to crisis and/or emergency situations;, • Ensure that residents' rights and needs are protected;, • Advocate for cultural and linguistic services, as needed;, • Able to work independently and respond to crisis and/or emergency situations;, • Conduct housing assessment to determine participant eligibility, • Assess housing barriers to determine housing needs, • Develop Individualized Housing Plans based on the needs assessments, to guide participants toward long-term permanent housing, • Conduct safety assessment to determine safe location for housing, • Conduct housing inspections to ensure habitability of the housing unit, • Provide mediation and advocacy with landlords on the participant's behalf to develop a workable plan to obtain and/or maintain housing., • Answer hotline calls from CAST's 24/7 hotline, and respond accordingly by:, • Perform client intake, screen new referrals, triage needs, create initial action plans, and coordinate with client, CAST staff, and partners to address emergency needs., • Inform on-call Emergency Response staff of any urgent calls that require immediate follow-up from the hotline., • Make appropriate referrals when space is not available at shelter, or they are not eligible for shelter services., • Document all hotline calls in the database., • Coordinate transportation to the shelter program,, • Coordinate and manage resident move in and orientation; and, • Cover shift for other shelter staff as needed or requested;, • Answer hotline calls from CAST's 24/7 hotline, and respond accordingly by:, • Perform client intake, screen new referrals, triage needs, create initial action plans, and coordinate with client, CAST staff, and partners to address emergency needs., • Inform on-call Emergency Response staff of any urgent calls that require immediate follow-up from the hotline., • Make appropriate referrals when space is not available at shelter, or they are not eligible for shelter services., • Document all hotline calls in the database., • Coordinate transportation to the shelter program,, • Coordinate and manage resident move in and orientation; and, • This position requires working in the field and eligible mileage will be reimbursed according to company policy., • Employees are responsible for accurately tracking and reporting mileage for reimbursement., • Bachelor of Arts or Science degree, or extensive experience and demonstrated skills and aptitude considered in lieu of education., • Shelter or group home experience preferred., • Bilingual preferred (Spanish, Arabic, one or more of the API languages), • Ability to work independently and with minimal supervision; Must be organized, flexible, detail-oriented, and multi-tasking., • Must be a self-starter, able to work in a team environment and manage time effectively., • Strong assessment skills and experience to determine client needs;, • In depth knowledge of issues related to providing services to survivors of human trafficking, human rights and violence against women., • Demonstrated sensitivity to and knowledge of issues involved in working with diverse populations and/or with individuals who have limited English proficiency., • Knowledge of multidisciplinary and multicultural approaches;, • Ability to maintain a positive, cooperative, and professional demeanor with clients, partner organizations, volunteers/interns, staff/board, donors, consultants, and members of the public., • Excellent oral and written communication skills;, • Ability to operate computer systems, including Internet, email, databases, and word processing software (Microsoft Office Suite); The Coalition to Abolish Slavery & Trafficking (Cast) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. CAST offers generous benefits, including medical, life, paid sick/vacation time, a 403(b) plan, and Supervision for Licensure hours. Additionally, we provide you an opportunity for continued learning through career, professional & personal development, and training along with working with a team of committed individuals, where you are supported and given every chance to succeed. Job Posted by ApplicantPro

Job Description Program: Youth Center Department: Youth Services Reports to: Program Manager Compensation: $21.00-$22.43 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Saturday to Wednesday, 8:00am-2:30pm Status: 75%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: Under the supervision of the Program Manager, and as an individual that has accessed services as a Transitional Age Youth, the Peer Support Specialist will conduct outreach and engagement with youth experiencing homelessness. The Peer Support Specialist will assist youth with accessing services. This position will also help guide administrative and programmatic teams as to how to effectively engage and serve youth. ESSENTIAL FUNCTIONS: • Conduct internal program visits to assist members with accessing housing, employment, education, medical, mental health, youth development and leadership programs., • Conduct warm handoffs for youth who do not access services at the Youth Center and link them to appropriate resources and services., • Facilitate weekly groups and encourage members to participate in all Youth Center activities., • Support Youth Services programs with planning and implementing events, activities, and groups., • Assist with and support the smooth operation of the Donation Station, including restocking items in Youth Center, communicating needs with fellow staff and taking inventory., • Assist with the daily functions of the Youth Center’s drop-in and residential services., • Collaborate with other Los Angeles LGBT Center departments and outside agencies on youth events, resources and youth development opportunities., • Accurately document services and complete data entry into the Los Angeles LGBT Center’s Youth Services database system (CiVi)., • Assist with the preparation of monthly reports as directed., • Participate in staff meeting, planning meetings, other meetings as needed, and in-service trainings., • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Previous lived experience accessing services in a homeless services agency is required., • Knowledge of, experience with or comfort around the LGBTQ community and concern with issues of relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • Knowledge of social service resources for youth experiencing and at-risk of homelessness., • Working knowledge of Trauma-Informed Service Model, principles of harm reduction and positive youth development., • Sensitive to the needs of LGBTQ youth and youth experiencing homelessness., • Excellent verbal and written communication skills, including organizational, detail and interpersonal skills., • Adequate computer skills and knowledge and ability to complete data entry and source reports from a database., • Work a flexible schedule to be able to connect with youth when they are available, including some evenings and weekends., • Bilingual skills, a plus (Chinese, Korean, Russian or Spanish proficiency preferred)., • Access to reliable transportation and the ability to be insured., • Current CA Food Handler's certificate (or ability to obtain one during probationary period)., • Current CPR certificate (or ability to obtain one during probationary period)., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center’s premises, subject to applicable federal, state, and local laws. For more information, please contact Sat, Sun, Mon, Tues and Weds from 8am to 2:30pm, with a 30 min lunch break each day.

Job Description Position: #902015 Program: Youth Center Department: Youth Services Reports to: Program Manager Shift Differential: $1.75 per hour premium for hours worked between 6pm-6am Schedule: Monday-Friday 11:00am-7:30pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to 24 years old who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care. JOB SUMMARY: Provide drop-in services to homeless youth and ensure that all aspects of their case plan are followed along with communicating with case managers and other youth advocates on a daily basis and maintain accurate shift documentation. ESSENTIAL FUNCTIONS: • Provide direct supervision to clients of the Transitional Living Program, age 18-24., • Help ensure all aspects of client’s daily case plan are followed., • Communicate with case managers and other youth advocates on a daily basis and maintain accurate shift documentation., • Supervise and/or facilitate client groups and other activities., • Supervise and coordinate client’s participation in cleaning and upkeep of shelter., • Assist clients to deal effectively with personal and interpersonal issues as they arise., • Assist the Youth Management in the coordination of Youth volunteer efforts., • Assist the Youth Management with the establishment and maintenance of the Transitional Living Shelter., • Participate in staff meetings, planning meetings and other meetings as needed., • Must be willing to work nights and weekends., • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people., • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people., • A minimum of 2 years of experience in a social service or related setting., • Knowledge and experience in a residential setting a plus., • Experience working with homeless and at-risk youth., • Background in HIV/AIDS a plus., • Knowledge and/or education in Addiction/Recovery, including a specific knowledge and understanding of alcohol, tobacco, and other drug use preferred., • Access to reliable transportation and the ability to be insured., • Current CPR Certificate., • Knowledge and understanding of the issues affecting LGBTQ youth, including experience working with youth at risk of experiencing homelessness (specific work with gay, lesbian, bisexual, transgender and/or runaway youth a plus)., • Bilingual skills, a plus (English/Spanish fluency preferred)., • Good verbal and written communication skills, including strong organizational, detailed and interpersonal skills., • Good computer skills and knowledge including word processing database operations, spreadsheets, and other software systems., • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES Bilingual skills, a plus (English/Spanish fluency preferred). The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Los Angeles location, which is our flagship site, we offer a full continuum of housing and support services to young people. Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package,, including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. CLASSIFICATION: Exempt Salary 40-hrs / week SALARY RANGE: Unlicensed range is $75,520 - $94,400 Licensed range is $82,720 - $103,400 POSITION SUMMARY: The Licensed Mental Health Clinician is responsible for providing and coordinating services that promote the emotional, mental, and social well-being of youth in our Los Angeles based programs. This would include providing therapy, clinical consultation within the case management support, and staff training. The Licensed Mental Health Clinician will work in collaboration with the other program leadership to ensure that assessments, service planning, documentation and interdisciplinary teamwork effectively engages to work with the young people we serve. The position also assists in supporting and ensuring that documentation, data tracking and reports for contracts and grants are prepared accurately and timely. The Licensed Mental Health Clinician will also work to enhance and support our work and programming for trafficked youth. All staff at CHC are expected to roll up their sleeves and lead alongside their teams, to foster, train, and support each staff around the relentless engagement of the young people we serve and a deep commitment to our mission. The ideal candidate will have experience working with youth that have experienced homelessness and trafficking, the LGBTQ+ community, and/or whom often face multiple issues and have complex needs. This person will have knowledge and/or experience working with youth development programs, within a harm reduction framework, using trauma informed practices and will value working with a multi-disciplinary team to create a safe inclusive environment for all. ESSENTIAL FUNCTIONS: * Provide appropriate individual and group therapeutic interventions to youth in our residential and alumni programs across Los Angeles sites. * Assist in crisis intervention and support to staff in various programs through an engaged coaching and mentoring approach. Facilitate debriefing opportunities with program leadership to be used as teachable moments and creating feedback loops to better inform our programs and interventions with youth. * Day to day leadership and operational management to ensure the quality of services in CHC residential services including on-going training and clinical support of the case managers and YES staff in collaboration with program leadership. * Collaborate with Training Director and program leadership to ensure annual and ongoing training of program staff regarding mental health and substance use with a harm reduction, trauma informed, and housing first approach. * In collaboration with the Residential Director and SVP, work to provide timely, accurate and thorough documentation of direct services to youth through ETO, Therapy Appointments, and other assigned databases. * Participates in and co-facilitates monthly case reviews with the Residential Directors at the various sites and in support of alumni and community housing program participants * Supervises and supports master level interns, adhering to school and agency supervision requirements, completing supervision documentation, and writing student evaluations. * Ensures that CHC is adequately and consistently represented in community and service provider meetings related to mental health services and supports. * Creates and updates community mental health and substance abuse treatment resources. Coordinates and supports a seamless referral process for our youth to these community resources. * Other duties as assigned. JOB REQUIREMENTS EDUCATION: Master's degree in social work, counseling, psychology (or related field). Is licensed by, and in good standing with, the California Board of Behavioral Sciences, and is permitted to practice psychotherapy in the State of California. EXPERIENCE: 2+ years of experience in mental health, youth services and/or residential setting (preferably with runaway and homeless youth). SKILLS: Clinical mental health knowledge and skills working with individuals experiencing homelessness, trafficking and substance use. Excellent organizational skills. Ability to work effectively both independently and within a team approach. Ability to provide clinical service is individual and group sessions. Community resource expert. Ability to communicate effectively both orally and in written form. Bilingual in Spanish preferred. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. on occasion, bend, sit, and stand for prolonged periods of time. The noise level in the work environment is usually moderate to loud. This is an in-person, 100% Full-Time (40 hour per week) position. Sitting, standing, walking and driving for prolonged periods may be required. As the shelter is a 24/7 operation, some non-traditional hours on weekends and evenings may be required as a condition of employment. TRANSPORTATION:This position may require occasional travel by car to support program participants at various sites and locations. Must have a valid CA drivers license, reliable transportation, and a good driving record. KNOWLEDGE/TRAINING: Experience working with youth that have experienced homelessness and trafficking, the LGBTQ+ community, and/or whom often face multiple issues and have complex needs. This person will have knowledge and/or experience working with youth development programs, within a harm reduction framework, using trauma informed practices. SUPERVISORY DUTIES: The position may be asked to supervise and/or support masters-level interns and/or field placement students. EQUIPMENT USED: Telephones, computers, computer peripherals, Microsoft Suite, email, and internet programs. ADDITIONAL: As our agency provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California is an Equal Opportunity Employer.

Job Description POSITION TITLE: ICMS Case Manager HOURS: Full Time REPORT TO: Workforce Development Director LOCATION: Onsite, travel required within LA County SALARY: $60,000-$70,000 per year Job Summary: The ICMS Case Manager provides high quality on-site case management services to residents of Solaris Apartments. Serves as the central point of contact for clients as they navigate the transition from “person experiencing homelessness” to “tenant living within the community. In conjunction with the housing program manager and other case management staff, evaluate individual/families for permanent housing. Assist individuals/families to establish eligibility for subsidized housing including the collection of all required documents and completion of all applications family’s health needs. The ICMS Case Manager is responsible for ensuring all client data is submitted timely and accurately reported for contracting purposes. The ICMS Case Manager will report directly to the Director of Workforce Development. Duties and Responsibilities: Essential Duties: • Develop professional relationships with clients and maintain a caseload of project based and/or tenant-based participants, conducting regular face-to-face case management sessions., • Assist with the preparation of forms and any other documentation required for initial housing voucher approval with the Housing Authority (HACLA, LACDA, Brilliant Corners), including annual recertification thereafter., • Conduct regular on-site office hours at the assigned property., • Conduct ongoing monthly case management sessions to housed individuals/families to monitor clients’ progress and to provide appropriate community referrals. This includes referrals to any needed services including health, mental health, education, and vocational training, serving as an advocate or liaison to other organizations on behalf of the client when needed., • Provide education on topics pertaining to successful housing retention, decrease social isolation., • Support clients in the development of independent living skills including money management and budgeting, housekeeping, nutrition and food preparation, social/recreational activities, and job training/placement (when appropriate) that will help them maintain independent living., • Develop and implement an individualized service plan, in collaboration with each participant emphasizing coordinated strategies for, financial stability, educational, mental health, substance abuse issues, relapse prevention, medication management, vocational training, immigration, legal issues, and any other risk factors that could impede permanent housing of self-sufficiency., • Assist clients with maintaining medication and treatment regimens and appointments in the community with health, mental health, and other care providers., • Utilize a harm reduction, client focused and strengths-based model., • Ensure case notes are entered into the Homeless Management Information System, • (HMIS) within 48 hours of completing a direct case management service with client, submit notes for review by program manager weekly., • Manage client file organization, ensure appropriate forms are updated as required., • ·Respond to urgent requests for assistance from clients or property management., • Develop close working relationships with all collaborating agencies, including property management and CBO’s Experience: Three to five years’ experience providing services to highly vulnerable populations Knowledge, Skills & Abilities: Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment. Strong knowledge of housing market, housing programs and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First. Excellent communication skills and the ability to read, interpret documents and write routine reports and correspondence. Must be able to analyze source documents and solve practical problems arising from interpretation. Must be detail-oriented and accurate. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • At times, may be required to lift up to 10 pounds., • May be required to use stairs/elevator to access the facility’s five floors., • Required to express or exchange ideas by means of spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly. American with Disabilities Act/Fair Employment and Housing Act Compliance Information: To comply with the Americans with Disabilities Act, the Fair Employment and Housing Act, and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on Jenesse Center. At-Will: This position is at-will, meaning that you or the employer may terminate at any time. Please send cover letter and resumes to: Company DescriptionFounded in 1980, Jenesse is one of the oldest and largest nonprofit domestic violence intervention and prevention organizations in South Los Angeles. Jenesse’s mission is to restore, and provide trauma-informed, culturally responsive holistic, comprehensive services to survivors and families impacted by domestic and sexual violence; and to advance prevention modalities to sustain healthy and safe communities free of violence. Jenesse’s multi-disciplinary shelter staff provides services 24 hours a day, 365 days per year. We foster a wellness-based and culturally responsive community by providing the following services: Community outreach and education, youth programs, faith-based outreach, and domestic violence training, intervention program & services, 24-hour crisis hotline, drop-in services, emergency and transitional housing, counseling services, and direct legal services.Founded in 1980, Jenesse is one of the oldest and largest nonprofit domestic violence intervention and prevention organizations in South Los Angeles. Jenesse’s mission is to restore, and provide trauma-informed, culturally responsive holistic, comprehensive services to survivors and families impacted by domestic and sexual violence; and to advance prevention modalities to sustain healthy and safe communities free of violence. Jenesse’s multi-disciplinary shelter staff provides services 24 hours a day, 365 days per year. We foster a wellness-based and culturally responsive community by providing the following services: Community outreach and education, youth programs, faith-based outreach, and domestic violence training, intervention program & services, 24-hour crisis hotline, drop-in services, emergency and transitional housing, counseling services, and direct legal services.

Job Description:\n\nSupport and promote LACHC’s mission to follow Christ by loving and serving our neighbors through comprehensive, quality healthcare. The Care Coordinator (CC) will work with clinic patients to coordinate the full range of physical health, behavioral health, and community-based services. The CC is accountable for assessing clients’ needs, coordinating with indicated entities in order to facilitate authorization as required, and ensuring access to identified needed physical health care, behavioral health care, and community-based supportive services, as necessary to support the achievement of individualized health goals. The goal of the CC is to keep healthcare at the forefront of residents’ minds, promote access to the LACHC Joshua House Clinic, and create teams to address the physical needs of residents. The CC will assist patients enrolled in the Health Homes Program as well as General Care Coordination and adhere to reporting and documenting requirements as applicable. Bilingual in English and Spanish preferred. ESSENTIAL DUTIES and RESPONSIBILITIES include:Outreach/Engagement Activities:Use evidenced based outreach strategies to continually engage with clients and link them to healthcare.Initiate patient tracking via internal database and resident roster.Proactively reach out to patients requiring follow up by working with housing-based case manager, medical providers, and mental health providers.Engage and support patient family and significant others as clinically appropriate.Use effective communication skills such as active and reflective listening to build rapport with vulnerable and difficult-to-engage clients, including clients who have experienced chronic homelessness.Proactively engage in outreach activities for Health Homes eligible patients by conducting outreach calls, meeting with patients during appointments, and ensuring providers are up-to-date on eligibility for the program.Participate in partnerships and coalitions with other community providers to increase the portfolio of partnerships accessible to the CC Department.Assessment: Provide immediate assistance to patients as needed, including locating emergency shelter, food resources, etc., based on internal on-call Care Coordination schedule.Apply critical thinking skills and sound decision-making capabilities, often under pressure, in complex situations as needed.Interview and assess clients to identify biological, psychological, social, and economic factors which may interfere with attaining stability and optimum health.Proficiency implementing effective strategies for engagement and rapport building.Demonstrable expertise in condition(s), and evidence-based strategies to address condition(s), common in the patient population, including: Domestic Violence, Substance Use, Mental and/or Physical Health Condition(s), Re-Entry, Chronic Homelessness, etc.Evaluate each client’s past, present, and future medical, psychological, social, and economic functioning as indicated.Assess each client’s stage of change and readiness for self-management.Expertise in administering structured assessments, including assessments on Social Determinants of Health, to gather, track, and assess client progress.Understanding of the Coordinated Entry System protocols and administration of the VI-SPDAT tool for individuals.Care Planning: Utilize information obtained from completed assessments, client input, and multidisciplinary team to formulate and develop comprehensive, individualized, and person-centered care plans that are based on the needs and desires of each client and that incorporates each client’s physical health needs, behavioral health needs, social service needs, including any community-based LTSS;Monitor status and completion of care plan objectives; andReassess individualized care plans based on each client’s progress and/or changes in their needs.Care Coordination:Coordinate and facilitate effective communication among providers.Engage and initiate case conferencing with multidisciplinary team as needed.Utilize appropriate motivational interviewing interventions to effectively address each client’s current stage of change.Apply clinical and behavioral interventions, such as motivational interviewing, that decrease and, if possible, prevent complications as well as optimize disease control and patient well-being.Apply Harm Reduction strategies to engage with residents, including participation and certification is Narcan training.Provide accompaniment services to clients as needed, determined by patient assessment and interviews.Utilize strengths-based, solution-focused strategies to assist patients.Create SMART goals in collaboration with patients.Promote self-management skills for each client to demonstrate an ability to effectively engage with health and service providers as well as to achieve self-directed, individualized health goals that promote recovery, improved functional and/or health status, and/or prevent or slow declines in functioning.Engage in additional care coordination activities as indicated, which may include:Monitor and encourage treatment adherence/compliance by clients;Managing referrals, coordination, and follow-up for identified services and supports; andCoordinate discharge/transition of care, which can include working with hospitals to create a process for prompt notification of each client’s admission or discharge to/from an emergency department, hospital inpatient facility, residential/treatment facility, or other higher-level of care facility.Ensure appropriate care at level of care transitions by providing evidence-based transition planning, which may include:Planning related to the timely scheduling of follow-up appointments with recommended outpatient providers and/or community partners; andSupporting clients and each client’s support system during discharge from hospital and institutional settings.Clear understanding of nonprofit and community resources landscape to effective link clients to appropriate services, including:Maintenance of housing;Substance abuse treatment;Mental health care;Obtaining basic needs; andPublic benefits.Provide client assistance with requesting copies of birth certificates, identification, public benefits information, and other documentation as needed.Substance abuse referrals:Complete substance abuse referrals for the indicated level of care, such as inpatient detox, outpatient individual/group treatment, and residential treatment, per existing protocol.Mental Health referrals:Complete mental health referrals for the indicated level of care/service, such as FCCS and FSP as needed.Collaborate with on-site mental health practitioners to ensure adequate level of services.Conduct suicidality assessments and engage subsequent workflow to provide emergency assistance to patients based on mental health status and risk.Public Benefits linkage:General Relief (GR);CalFresh (food stamps);IHHS;CBEST;Supplemental Security Income (SSI);Social Security Disability Insurance (SSDI);Medi-Cal enrollment; andVeterans Administration benefits for eligible homeless individuals.Ability to work in groups as well as self-guided, independent Care Coordination.Disease Management:Ensure each client is knowledgeable about their condition(s), by providing culturally appropriate information that meets health literacy standards, in order to encourage and promote adherence to treatment.Create health education courses to bolster training materials for the department. § Provide health education on appropriate and condition-related topics, such as: nutrition, diabetes management, and treatment compliance. § Provide education and support for each client and identified support system to attain and improve self-management skills.Assist each client with goal-setting and problem-solving behaviors for improved self-management.Assist each client with locating and obtaining transportation to/from appropriate medical and/or social service appointments.Utilize all resource directories needed including 211, Aunt Bertha, SPA 4 resource sheets, and LACHC-specific resource guide.Utilize, maintain, and update LACHC resource guide as changes occur and keep resource information on-hand to give to clients and providers for all applicable resources.Continuity of Care:Participate in case conferences to:Ensure that all identified biopsychosocial areas, including environmental factors, are addressed with care coordination and medical treatment planning;Ensure that each client’s care is continuous and integrated among all service providers; andCoordinate activities and communication among each client’s multi-disciplinary treatment team.Promote timely processing of each client’s subspecialty referrals;Communicate with internal departments and/or outside care agencies as well as IPA/health plans, as applicable, to initiate referrals and to ensure appointment obtainment.Record requests for these referrals/appointments.Coordinate with authorizing and prescribing entities as necessary to reinforce and support each client’s health goals.Accompany identified clients to critical appointments as appropriate.Enter all appropriate data into the Homeless Management Information System (HMIS), following the criteria set out by HUD for data elements and the workflows set by the Los Angeles Homeless Services Authority (LAHSA).Utilize and improve internal tracking systems to accurately capture Care Coordination progress within assigned roster.Attend community meetings, such as CES case conferencing, advocacy efforts, and service planning area providers meetings.Document all evaluations, care plans, interventions, and referrals performed per established EHR processes.Synthesize complex information obtained from assessments, trainings, and research to implement up-to-date, evidence-based interventions for impactful Care Coordination.Participate and obtain certification in LA Care’s training academy for Care Coordination practices.Participate and obtain certification in ongoing training topics as assigned, including, but not limited to: Motivational Interviewing, De-Escalation Strategies, Fair Housing, Trauma-Informed Care, Safety Planning, Accompaniment, Case Management Core Functions.Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.CPR Certification required.Bi-lingual Spanish preferred EDUCATION and/or EXPERIENCE Bachelor’s degree in social work or related field from a four-year college or university is required. Two years of case management experience is preferred. Prior experience working with individuals experiencing homeless, substance use, physical health conditions, mental health conditions. COMPUTER KNOWLEDGE Experience with Electronic Health Records, Microsoft Word, Microsoft Access, and Microsoft Excel is preferred. Experience with HMIS and CHAMP databases preferred. LANGUAGE SKILLS Familiarity with medical terms and operations of clinics is useful. Proficiency in English required, Bi-lingual/ Bi-literal Spanish is preferred. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as totals, proportions and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to independently make decisions in high-pressure situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. The employee will have access to patient charts which contain confidential information about medical conditions and other personal matters. The employee must display a commitment to maintaining patient confidentiality at all times. WORK STATUS: Full-time, regular non-exempt position with Medical, Dental, Vision and 403B Retirement Plan with employer match. We are an equal opportunity employer. We will consider candidates with criminal histories. \n\nCompany Description:\n\nThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.