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Job DescriptionDescription: Days Off: Thursday, Friday, Saturday Shift: Swing (3:00pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Compensation details: 92270.16-104395.2 Yearly Salary PI9c639f64589f-25405-40380027

Job Description Days Off: Friday, Saturday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Description: Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Mental Health Professionals work within a multi-disciplinary team to create and implement detailed, recovery-oriented disposition plans; provide comprehensive psychosocial assessments; facilitate group and individual counseling; complete risk and safety assessments; ensure crisis resolution services are fully integrated with mental health, substance use, and primary care teams. With other staff, Mental Health Professionals will help develop and maintain a comprehensive list of community partners and client resources; participate in staff meetings and trainings; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Is familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma-Informed Treatment, strengths-based client centered treatment, relevant Evidenced based/Emerging best practices, and strong working knowledge of DSM V., • Participates in psychiatric consultation, supervision, program meetings and in-service trainings; participates in clinical reviews and case consults for clients admitted to the CSC., • Completes and documents biopsychosocial assessments, risk and safety assessments, success plans, care conference outcomes, and other clinical support provided according to agency guidelines; provides one-on-one counseling with clients to support their stabilization., • Creates and implements short-term care plans, develops client-driven goal planners and discharge dispositions; facilitates linkages to community resources and services as needed., • Participates in verbal de-escalation and physical interventions in emergent situations. Work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Demonstrates DESC core values and professionalism in all client and staff interactions; follows agency clinical policies and procedures; participates in quality assurance reviews when assigned, • Ability to provide phone consolation for referents of the CSC, monitor office security cameras, answer phone calls, and other administrative duties, • Willingness to serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Attend a 2-week onboarding process upon hiring and attending a full day of mandatory training during employment., • Provides transportation for clients (such as appointments outside of CSC) when needed., • Other duties as assigned. MINIMUM QUALIFICATIONS: • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in a social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Interest in working with individuals who are experiencing mental illness and/or substance use disorders who may be difficult to engage in other treatment programs., • Be able to pass a Washington State Criminal background check., • Bilingual, • Candidates with diverse cultural backgrounds and experiences are encouraged to apply The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. IND123 Compensation details: 81807.6-90322.32 Yearly Salary PI630b93e34bc1-25405-40366266

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Night (10:00PM - 6:30AM) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION The Crisis Solutions Center (CSC) provides stabilization, treatment, and referral services for up to 46 individuals at a time, with the goal of diverting people experiencing mental illness and substance use disorders from hospitals and jails to a more appropriate therapeutic setting. CSC includes the Crisis Diversion Facility (CDF), a residential acute crisis stabilization program, and Crisis Diversion Interim Services (CDIS), a step-down program serving individuals who are homeless or at risk of homelessness. In partnership with CSC Project Managers, the Lead Clinical Supervisor provides shift-level clinical and administrative leadership across CDF and CDIS, supporting the implementation of program standards, workflows, and service expectations. This role oversees frontline staff supervision, client engagement, and short-term case management services, while ensuring safe transitions between programs and effective discharge planning. The Lead Clinical Supervisor is a Mental Health Professional and plays a key role in coaching staff, maintaining clinical quality, and supporting integrated operations across the CSC continuum. This position is not tied to a specific shift and may support day, swing, or night operations based on program needs. MAJOR DUTIES AND RESPONSIBILITIES Program & Clinical Leadership • Support CSC Project Managers in the planning, implementation, and coordination of client care and integrated service delivery across CDF and CDIS., • Provide shift-level leadership to ensure consistent engagement, assessment, and short-term stabilization case management services., • Implement clinical, case management, and operational practices as directed by Project Managers, and provide feedback on effectiveness, gaps, and emerging needs., • Guide and participate in screening and assessment activities to ensure services are appropriately matched to the target population., • Support coordinated transitions between CDF and CDIS and continuity of care upon discharge to the community., • Provide direct clinical and administrative supervision to Mental Health Professionals (MHPs), Behavioral Health Case Managers (BHCMs), and Milieu Specialists., • Provide supervision and support to Shift Supervisors, as assigned, including schedule oversight and coverage coordination., • Assess staff strengths and training needs; provide regular supervision, clinical consultation, and constructive feedback., • Conduct performance evaluations and provide coaching and corrective action in coordination with Project Managers, escalating concerns as appropriate., • Support onboarding, training, and required credentialing to ensure personnel files remain current., • Facilitate team meetings that promote collaboration, shared learning, and team cohesion., • Review clinical documentation to ensure records are accurate, timely, and aligned with agency, county, and state requirements., • Identify documentation, practice, or compliance trends and elevate concerns to Project Managers to support quality improvement and audit readiness., • Coordinate and participate in psychiatric consultations, clinical supervision meetings, case conferences, and in-service trainings., • Support scheduling and staffing coordination at the shift level, in alignment with staffing plans established by Project Managers., • Review and approve timesheets for supervised staff and submit documentation to payroll in a timely manner., • Participate in CSC program meetings, agency trainings, and all-staff meetings., • Maintain compliance with DESC policies and procedures and applicable Washington State and King County behavioral health requirements., • Establish and maintain cooperative relationships with community partners and human service organizations., • Eligible for a Licensed Agency Affiliated Counselor (AAC) credential or another superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional, with a scope of practice that includes independent mental health assessment and diagnosis., • Master’s degree in Social Work, Psychology, or other relevant behavioral science field., • One or more years' experience in community based behavioral health services, • Ability to drive an agency or personal vehicle for work-related duties; valid Washington State driver’s license and insurable driving record required., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Knowledge of recovery-oriented, strengths-based practice., • Knowledge of harm reduction and trauma-informed care principles., • Strong collaboration, critical thinking, and problem-solving skills., • Ability to communicate effectively with staff from diverse backgrounds., • Washington State licensure as an LICSW, LMFT, or LMHC., • Qualified to provide Department of Health–approved supervision to LICSW, LMFT, and/or LMHC candidates., • Prior supervisory experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. IND123 Compensation details: 95012.64-107498.16 Yearly Salary PI4275cd7c066b-25405-39455216

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Night Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Description: The Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Mental Health Professionals work within a multi-disciplinary team to create and implement detailed, recovery-oriented disposition plans; provide comprehensive psychosocial assessments; facilitate group and individual counseling; complete risk and safety assessments; ensure crisis resolution services are fully integrated with mental health, substance use, and primary care teams. With other staff, Mental Health Professionals will help develop and maintain a comprehensive list of community partners and client resources; participate in staff meetings and trainings; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Is familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma-Informed Treatment, strengths-based client centered treatment, relevant Evidenced based/Emerging best practices, and strong working knowledge of DSM V., • Participates in psychiatric consultation, supervision, program meetings and in-service trainings; participates in clinical reviews and case consults for clients admitted to the CSC., • Completes and documents biopsychosocial assessments, risk and safety assessments, success plans, care conference outcomes, and other clinical support provided according to agency guidelines; provides one-on-one counseling with clients to support their stabilization., • Creates and implements short-term care plans, develops client-driven goal planners and discharge dispositions; facilitates linkages to community resources and services as needed., • Participates in verbal de-escalation and physical interventions in emergent situations. Work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Demonstrates DESC core values and professionalism in all client and staff interactions; follows agency clinical policies and procedures; participates in quality assurance reviews when assigned, • Ability to provide phone consolation for referents of the CSC, monitor office security cameras, answer phone calls, and other administrative duties, • Willingness to serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Attend a 2-week onboarding process upon hiring and attending a full day of mandatory training during employment., • Provides transportation for clients (such as appointments outside of CSC) when needed., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in a social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Interest in working with individuals who are experiencing mental illness and/or substance use disorders who may be difficult to engage in other treatment programs., • Be able to pass a Washington State Criminal background check., • Bilingual, • Candidates with diverse cultural backgrounds and experiences are encouraged to apply The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Compensation details: 81807.6-90322.32 Yearly Salary PIc6c770ce221f-25405-39663241

Job Description Shelter Operations Manager Posted on: 05/14/2026 Location: Glassyard Village - 7200 2nd Ave SW, Seattle, WA 98106 Hours: Full-time, 40 hours per week 8am to 4pm Reports To: Program Manager Pay Range: $31.50 - $33.65 Position Type: Non-exempt, non-union position. This position supervises activities at the site and maintains a safe environment for all the program participants in the Enhanced Shelter. This position also provides emergency coverage as needed and works closely with all Shelter Monitors, Case Managers and LIHI Management team. Responsibilities: • Hire, supervise, and train staff, and interface with vendors, contractors, consultants, and community members., • Complete staff evaluations, set goals with clear performance expectations., • Address performance concerns, • Troubleshoot client issues, refer issues as appropriate to management, and work in a team approach to determine the best course of action., • On-site, monitoring the Enhanced Shelter and surrounding areas. Coordinate activities, staffing and maintenance of the community and dining spaces, shelter units, and the surrounding property., • Ensure safety and well-being of the clients. Deploy de-escalation techniques., • Enforce Code of Conduct and LIHI policies., • Update and maintain the Program Roster with accurate information on a daily basis., • Assist clients in completing intake and other paperwork as needed., • Review security logs daily and incident reports and respond per policy., • Provide outreach and info to neighborhood organizations, clients, and attend the Monthly Community Advisory Council meetings., • Monitor activities and appearance, and perform light-maintenance and janitorial of all common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the site., • Assist in preparing vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner., • Maintain inventory of basic supplies and assist in ordering supplies., • Respond to clients/employees concerns and escalate as appropriate., • Respond to emergencies on site, being on-call with cell phone and performing perimeter checks., • Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues., • Obtain and respond to input and feedback from clients., • Oversee inspection and upkeep of units and other structures and evaluate habitability and quality of life., • Work with LIHI Management on community notification, tours and community outreach. Foster a clean and safe environment., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Engage with assigned training and comply with training deadlines., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Experience working in the property management and/or human services field., • Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues., • One year experience as a supervisor., • Ability to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality., • Ability to work in a fast-paced, constantly changing priorities work environment., • Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow up., • Must have exceptional problem solving skills, be able to resolve conflicts, and ability to work effectively with difficult people., • Must possess a strong sense of ethics, professional boundaries., • Respect for people experiencing homelessness, diplomacy/tact, and an optimistic approach are essential., • Must be able to tolerate and welcome differences of opinion and have an appreciation for diversity., • Able to read, write, and communicate in English, with excellent writing skills., • Knowledge of MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports. Preferred Qualification: • Experience providing services to low-income and/or people experiencing homelessness., • Two years’ experience working in the property management and human services field Physical Requirements for this position can be found here. Other Requirements: • Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance., • Must have access to reliable transportation., • Must be able to pass a driving record check., • Must pass criminal background checks and drug screening. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full-time, 40 hours per week 8am to 4pm Full-time, 40 hours per week 8am to 4pm

Job Description Supportive Services Manager Special Projects Department Posted on: December 16, 2025 Location: Enhanced Emergency Services and Shelter Program Pierce County South Sites Hours: Full time, Monday-Friday Reports To: Director of Supportive Services Pay Range: $72,000-75,000 annually, DOE Position Type: Exempt, non-union position. The Manager of Supportive Services (the Manager) actively provides support to Case Managers of Shelter Programs while abiding to policies and protocols. The Manager ensures that all applicable LIHI sites receive and sustain supportive services grant opportunities. The individual in this position will aid in the financial and record-keeping side of the grant-making process, while working closely with program staff and senior leaders to ensure accurate financial reporting and procedural compliance. Responsibilities * Hire and train Case Managers at multiple Special Project sites while providing continuing guidance. * Participate in program evaluation, and best practice development; including input from clients, shelter staff, volunteers and others. * Oversee, maintain and review case management records for quality assurance, training and data management purposes. * Conduct staff meetings on a weekly or bi-weekly basis. * Engage in direct-resident support as needed, which may include some short term crisis intervention, case-management, info-referral, and/or back-up assistance with property management tasks. * Offer case management and service planning for selected participants, either referred by building or shelter management as at risk of eviction, shelter program exit, or self-identified. * Conducts regular site visits to multiple properties to provide clarification, supervision and guidance. Coordinate and/or conduct periodic audits of Supportive Services at various sites, including weekly/monthly file and data input reviews. * Facilitates one-on-one staff meetings to work on goals, growth, training, and guidance on specific cases, and overall case management performance. * Manage administrative support tasks to possibly include scheduling/calendaring, light event coordination, quarterly/annual internal auditing tasks, and general file clean-up and organization—possibly including electronic file storage. * Manage supportive services database to ensure accuracy, staff compliance and billing of services. Experience with HMIS is a plus. * Effectively listen, reflect, mediate, and problem-solve. * Work with LIHI staff at various levels and departments to ensure an accurate, timely and efficient process for the entire grant life cycle from proposal to close. This entails collaboration with supportive services, finance, development and property management staff, reviewing and/or producing relevant reports, monitoring and post-award management. * Engage with assigned training and comply with training deadlines * Utilize PPE Equipment and follow PPE protocols * Other job duties as assigned. Minimum Qualifications: * Bachelor Degree in Social Work, Psychology or related field * 4+ years of experience in case management and/or resident support services; experience in low-income/shelter programs is a plus * Experience supervising and training others * Knowledge of local social service resources * Demonstrated experience working with homeless individuals/families * Able to speak about the wide range of related needs and issues * Familiarity with the micro/macro barriers they encounter before and after becoming transitionally or permanently housed * Experience working with confidential information * Excellent computer and technology skills and aptitude for administrative responsibilities such as preparing budgets, reports, invoices. * Aptitude for conducting research and reporting data * Able to read, write and communicate in English * Must pass criminal background checks and drug screening Preferred Qualifications * Background in grant management * Master’s in Social Work Other Requirements: * Must have a valid Washington State driver’s license and driver liability insurance. * Must have regular access to a reliable vehicle. Mileage is provided for travel between sites during shift About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time, Monday-Friday Full time, Monday-Friday

Job Description Janitor Location: 420 Boylston Ave E Seattle, WA 98102 POSTING DATE: 9/22/2025 REPORTS TO: Area Manager HOURS: Full time 8am-4pm PAY RANGE: $23.15-$25.43 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) Responsibilities: • Perform and schedule routine janitorial and light maintenance of common areas, grounds maintenance, garbage removal and weeding, replacing locks and light bulbs, performing minor carpentry and painting., • Respond to light maintenance or cleaning emergencies as needed., • Respond to shelter clients’ concerns and questions regarding the building’s cleanliness and report maintenance needs to the Special Projects Manager., • Inspect the building’s interior and exterior each work day for graffiti, damage, lighting not working and any apparent safety hazards., • Assist the Special Projects Manager with site inspections, at time of turnover or as needed, helping to create work requests for maintenance needs., • Inventory – maintain basic cleaning and light maintenance supplies., • Prepare units, including light maintenance, cleaning, painting and helping coordinate any vendor work for new intake for the units in a timely manner., • Complete LIHI work orders for all non-routine cleaning and grounds work. Also use work requests to document all repair and non-routine work., • Other duties as assigned. Qualifications: • One year building maintenance or janitorial experience., • Excellent problem solving and conflict resolution skills., • Experience working with low-income people, • Experience working with a diverse population., • Excellent written and verbal skills., • Must pass background and drug screening test About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time 8am-4pm Full time 8am-4pm

Job DescriptionDescription: Days Off: Wednesday, Thursday, Friday Shift: Swing (3pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Mental Health Professionals and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a member of a multi-disciplinary team, conductive meaningful engagement to provide observation for multi-axial assessments, and substance use disorder assessments., • Engage in crisis intervention, stabilization, and related activities., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential., • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR, • Associate's degree and two years' experience in mental health or related fields., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Experience and skills in working with mentally ill individuals who are difficult to engage and may resist services., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma-Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Bilingual in Spanish/English (fluent)., • Bachelor's degree in a relevant field such as social work or psychology., • Meet criteria as a Substance Use Disorder Professional (SUDP). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description PURPOSE. DIGNITY. ACTION. (PDA) PDA strives to build robust support for non-punitive, community-based solutions to many public safety issues. With neighborhood and public partners and in partnership with community members actively seeking to move past experiences of harm and injury, we design and deliver widely supported initiatives that promote safety, restoration, and racial equity. Who We Are Formed in 1969 as The Defender Association to provide high-quality legal defense for civil rights activists in Seattle, in 2013 we began to concentrate exclusively on alternative public safety models, when King County created an in-house public defense program. PDA remained independent to carry on the work of our Racial Disparity Project, which had helped to design LEAD, the nation’s first pre-booking diversion model for drug-related offenses. In 2021, we adopted a Co-Executive Director structure, recognizing the value of power-sharing, multiple voices, and perspectives at the leadership level. Our multicultural team of lawyers, organizers, project managers, social workers, direct service providers, and administrative staff blends professional and technical skills with lived experience of the systems we’re working to change. CoLEAD Background CoLEAD developed from the LEAD framework to provide intensive case management in non-congregate shelter facilities for people who are at high risk of exposure to the criminal legal system; all participants experience substance use disorder and high barriers to housing and establishing a lawful income source. CoLEAD connects hundreds of participants to primary care, prevents overdoses (no participant has died of an overdose since we launched in Spring 2020), establishes permanent housing plans, and provides legal system coordination under the LEAD model. While our services are low-barrier, our case management team implements recovery supports aligned with the SAMHSA recovery framework, including health care (physical and behavioral), connection, and addressing recovery obstacles that can impede stabilization and hope for progress. Position Description: The Outreach position entails going out into the community to contact, develop rapport, and engage with individuals who are living outside. The position will provide services from a client centered, harm reduction approach, utilizing motivational interviewing skills. Outreach may also connect with community members and business owners to help inform them about current conditions for homeless individuals in the community and help strategize positive solutions to public safety and public health community concerns. The nature of this position is extremely independent, requiring excellent interpersonal relationship and communication skills, common sense regarding personal safety, creative thinking, multi tasking and conflict resolution skills. Essential Job Functions: ● Participant outreach and coordination o Provide trauma-informed outreach, assessment and linkage to appropriate care for unsheltered individuals o Coordinate individual referrals from outreach to shelter, temporary lodging, or other service resources when necessary o Participate in case conferencing meetings for outreach and other homeless service providers to discuss clients with high barriers o Work with Housing Case Manager as needed for CE and other assessments needed for direct housing placement ● Community outreach and coordination o Outreach and engage community partners, businesses, organizations to foster connection and collaboration to advocate for client needs o Serve as a liaison to business interests when necessary to communicate model and problem solve around the needs of unsheltered community o Connect with government and community entities to bring a coordinated system response, which may include: • Public health assessments and care, • Hygiene and sanitation services, • Waste removal, • Law enforcement coordination, • Benefits Assistance, • Other systemic services ● Program reporting and coordination o Provide data and reports per contract requirements o Participate in all outreach and other staff activities as needed o Other duties as assigned General requirements, ability to: ● Ability to implement harm reduction techniques within a participant-centered framework, e.g. motivational interviewing, trauma-informed care, and low-barrier assistance ● Demonstrated ability to respectfully engage with individuals experiencing homelessness and behavioral health conditions essential. ● Maintain confidentiality ● Work cooperatively, harmoniously and respectfully with co-workers, supervisors, participants, public, and customers ● Deal with a variety of people with diverse backgrounds ● Communicate effectively verbally and in writing ● Understand and follow verbal and written instructions ● Handle multiple tasks and priorities with interruptions ● Maintain case files and maintain file information in PDA’s case management/data management systems Essential Job Qualifications: ● Experience working in programs that serve individuals with mental health disabilities and substance use disorder ● Clinical training or expertise in behavioral health ● Interest or experience in working with program participants who have difficulty engaging with traditional programs and have exposure/involvement with the criminal legal system ● Ability to communicate and work effectively with staff from various backgrounds ● Ability to work effectively with participants displaying a wide range of behaviors ● Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for participants ● Ability to oversee and train staff to utilize and track participant progress and information in an electronic case management system, including chart audits for continuous quality improvement efforts ● Current Washington State Driver’s License, current auto insurance, and access to a reliable vehicle PREFERRED QUALIFICATIONS: ● Lived experience with criminal legal systems, including jails, law enforcement and courts ● Mental Health Professional (LICSW, LMHC, etc.) Substance Use Disorder Professional (SUDP) or related work/experience ● Three years of experience in work related to residential programs, outreach programs or in an institutional setting ● Academic training in the social service field and in the area of substance use disorder and mental health treatment ● Experience providing services from a harm reduction perspective to individuals with unsupported mental health disabilities who also have problematic drug use Location The PDA Office is in Seattle, WA. Benefits include: • 401k match of up to 4% of salary, beginning after six months of employment, • Annual, 2% of salary, profit sharing contribution to 401k, provided in most years, • Generous medical and dental benefits for employees and family members, • Flexible Spending Agreement for both medical and dependent care needs, • 15 days vacation per year, increasing annually up to 20 days vacation per year, after 5 years, • 12 personal/sick days annually;, • Monthly $50 employer cell phone contribution if required by position This is a Fair Labor Standards Act-exempt, at-will position; continuation in the position depends on both performance and funding. Equal Opportunity Employer PDA is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. PDA actively promotes mutual respect, acceptance, teamwork, and productivity. PDA is committed to maintaining an organization whose staff, Board, and clients are diverse in background, experience, race, color, national origin, gender, age, religious affiliation, marital status, sexual identity, sensory, mental or physical abilities, veteran status, and other qualities that strengthen the program while reinforcing its commitment to basic fairness. People of color, those directly impacted by the criminal justice system, people who identify as queer, trans, lesbian, gay, or bisexual, and those with disabilities are strongly encouraged to apply. Individuals needing a reasonable accommodation for the application or interview process should contact hr@ WeArePDA.org. How to Apply Submit your cover letter and resume. Please Note: Only applicants under consideration will be contacted. No phone calls, please.

Job DescriptionDescription: Days Off: Friday, Saturday Shift: Day (8am - 4pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Janitor performs a variety of cleaning and minor repair tasks in assigned DESC facilities to keep the properties looking good and functioning well. MAJOR DUTIES AND RESPONSIBILITIES: • Perform necessary janitorial and maintenance tasks in all areas of assigned facilities, including, but not limited to, individual apartments, hallways, common areas, offices, storage and trash rooms, equipment rooms, stairways, elevators, kitchens, laundry rooms, lounges, bathrooms, showers, alleys, sidewalks, roofs, and decks or patios., • Monitor facilities and equipment for damage and provide upkeep and repair as needed., • Perform routine cleaning assignments by following a regular cleaning schedule., • Complete other cleaning duties, including unit turnovers, as assigned., • Communicate repair or extensive cleaning needs to supervisor before starting work, seeking assistance to complete maintenance work not within personal skill level., • Do not enter occupied apartments without prior approval from supervisor., • Work at ground level or from ladders. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites., • Report building or apartment repairs needed during work to supervisor for electrical systems (switches, outlets, breakers, fixtures, and minor wiring), general carpentry (woodwork, door maintenance, floor repair, wallboard and plaster work, painting, and lock systems repair), and plumbing., • Respond to emergencies, initiating emergency maintenance actions, cleaning up debris, water, etc., and contacting supervisors., • Safeguard building and unit keys, never giving anyone access to occupied tenant units., • Read and record in maintenance logs or other record-keeping systems to receive assignments and communicate progress., • Participate in staff meetings and trainings, as assigned., • Two years of janitorial/maintenance experience, preferred., • Ability to organize workload and complete duties with minimum direct supervision., • Ability to communicate and work effectively with people from various backgrounds., • Ability to handle a wide range of unpleasant and/or bizarre behavior from clients. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to stand and/or walk constantly, sit, climb ladders & stairs, bend/stoop, squat/crouch, kneel and reach above shoulders frequently; and may need to crawl occasionally. The employee will also be required to communicate with other employees, work at ground level as well as on ladders including accessible roofs and patios. Frequent lifting, pushing/pulling and carrying items weighing up to 75 pounds including heavy materials, ladders, tools and other equipment to and around work sites may be required. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Also required is the ability to tolerate strong odors and ability to wear appropriate protective equipment. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description URS Team Member - Urban Rest Stop Posted on: 04/27/2026 Location: Downtown URS - 1924 9th Ave, Seattle Hours: Monday-Friday 6:00AM-3:00PM Reports To: Urban Rest Stop Manager Pay Range: $21.90-$28.38 Position Type: Non-exempt, unionized position (OPEIU 8). Our Urban Rest Stop hygiene centers provide people experiencing homelessness access to showers, toiletries, and laundry services in a clean, safe, respectful environment. As an Urban Rest Stop team member, you'll provide onsite support to patrons. This job is 25% customer service, 10% administrative/computer work, and 65% cleaning. Responsibilities: Customer Service • Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times., • Schedule appointments for daily use of the showers and laundry facilities., • Monitor use of all agency facilities, and monitor the patrons and their behaviors throughout the facility., • Provides personal assistance to patrons, when necessary., • Distribute personal care items as requested and when donations are available., • Distribute and monitor shower towel use and return, in accordance with agency procedures., • Enforce Rest Stop Rules and Procedures, ensuring the safety and security of patrons and staff at all times., • Mediate and de-escalate conflicts and model appropriate problem solving strategies., • Implement Rest Stop Security Procedures, when necessary., • Document all such incidents in Daily Log and submit Incident Report to URS Manager and all URS staff., • Provide information to Urban Rest Stop patrons regarding resources etc as needed., • Contact other community agencies when specific patron assistance is required, i.e. Public Health, and Seattle Police Officers., • Maintain Daily Log of Urban Rest Stop activities, including incident reports when they arise., • Inform URS Manager of any incidents that occur as soon as possible, either formally via incident report or informally., • Restock and sort consumable and cleaning supplies, ensuring a continuous supply for Rest Stop. Inventory to be secured and managed for best use of agency property and funds., • Stock and sort donated and purchased hygiene supplies, such as: razors, diapers, toothbrushes, etc., • Collect facility use information on Rest Stop patrons daily. Update and maintain patron database daily., • Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual., • Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues)., • Clean the Urban Rest Stop in accordance with daily cleaning schedule., • Maintain a high level of facility cleanliness at all times, including spot and emergency cleaning tasks., • Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the Team Leader., • Works cooperatively with the Team Leader, URS Manager and volunteers to ensure the Urban Rest Stop success., • Participate in staff meetings., • Foster a clean and safe environment., • Utilize Personal Protective Equipment (PPE) and follow PPE protocols., • Other duties as assigned. Minimum Qualifications: • Able to read, write and communicate in English., • One year relevant experience i.e. cleaning and customer service., • Ability to work effectively and respectfully with staff and patrons who represent diverse cultural, economic, social, and ethnic communities, sexual orientations, and physical and mental abilities., • Ability to work in a busy, fast paced environment., • Basic computer skills. Preferred qualifications: • Previous home health aide, nursing/psychiatric aide, orderly, chore service, social service assistant/aide or janitorial experience of one year in a commercial, private, health or social service agency setting., • Previous work experience in a comparable, social service environment, such as a Homeless shelter, Transitional Housing, multi-service center or other direct human services provision., • Ability and experience in successful conflict resolution and de-escalation., • Previous work experience and ability to work with Safe Harbors database. Physical Requirements for this position can be found here. Other Requirements: • Must have reliable transportation., • Must pass criminal background check and drug screen. Upon Hire: • After 90 days of hire, you will be required to complete First Aid/CPR certifications. **Due to the patrons that we serve at this location, masks are required to be worn by all employees at this site. Benefits for this position (pro-rated for part time employees) • Generous vacation and sick leave, • 10 paid holidays and 1 floating holiday, • Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options), • Employer-Paid Life and AD&D Insurance, • 401k offered for unionized employees (through OPEIU8), • 403b offered for non-union employees, • Employee Assistance Program, • Travel Assistance Program, • Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 6:00AM-3:00PM 40 hours a week - Monday-Friday 6:00AM-3:00PM

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION The Service Coordinator Supervisor is responsible for ensuring the safe and orderly operations of DESC's The Gateway, providing emergency shelter and support for homeless people and those needing crisis interventions. MAJOR DUTIES AND RESPONSIBILITIES: • Maintain order and communication/enforce agency rules and policies., • Take responsibility for decision-making in crisis situations, including calling police and other emergency services., • Provide orientation and training for new staff., • Ensure the registration of clients and documentation of services provided during shift are carried out in accordance with established procedures., • Ensure adequate logging of activities/concerns during shift., • Conduct regular supervision with each team member and document in accordance with agency policies., • Communicate with the Project Manager in a timely fashion regarding staff performance issues., • Conduct job performance evaluations for each team member in accordance with agency policies., • Assume on-call supervisor responsibilities as scheduled., • Coordinate assessment and referral of clients from shift staff to specialized program staff or to outside services., • Brief staff regarding significant occurrences, potential problems and client needs., • Assign staff to areas of responsibility, including specific tasks and monitoring of facilities., • Ensure continuous coverage of all areas of shelter during shift, and that all responsibilities of shift counselors are fulfilled., • Ensure that shift duties are completed., • Coordinate screening and acceptance of referrals from various sources. Ensure that client staging operation is handled efficiently and consistently., • Coordinate shift participation in the preparation, organization, serving and cleanup of any meal service scheduled during the shift., • Coordinate program activities and services that occur during shift., • Coordinate recruitment and supervision of client volunteers needed during shift., • Coordinate supervision and support of community volunteers who volunteer during shift., • Work with Project Manager to ensure coordination between shifts, off-site shelter locations and other DESC programs., • Actively participate in staff meetings and in-service trainings., • At least two years of work experience in human service, social services, or customer service- preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorder OR 1 year of highly relevant experience, which included, but is not limited to, DESC work experience., • Personal lived experience may substitute for some of the work experience requirements., • Demonstrated de-escalation ability., • One year of supervisory experience., • One year work experience in a DESC setting. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

The Dirt World (food, water, shelter, power, and transportation) is the foundation of humanity. And hardworking people are the foundation of the Dirt World. But these folks—who have served society relentlessly for decades—are retiring. BuildWitt's mission is to build the Dirt World's next generation by helping companies attract top talent, train them to their fullest potential, and retain them for the long haul. BuildWitt Improve is our flagship microtraining platform designed to train the next generation of the Dirt World workforce. We're seeking an experienced Full Stack Engineer (Staff or Principal level) to design, build, and deliver high-quality software across our modern web and mobile products. This is a hands-on role: you'll be writing code daily, collaborating closely with the team, and shipping reliable, scalable systems that drive real-world impact. You'll be joining a team that's making a real difference in an essential industry. This isn't just another tech job—it's a chance to build something that matters. Location: This is a remote/hybrid role based in Phoenix, AZ or Lehi, UT. • Design, develop, and maintain end-to-end web and mobile applications, • Build intuitive, high-quality user interfaces and seamless user experiences, • Develop, integrate, and optimize backend services and APIs that power product functionality, • Design and manage data models, storage, and access patterns for scalability and performance, • Implement best practices for security, reliability, and maintainability across the stack, • Write clean, testable, maintainable code with attention to performance and user impact, • Leverage AI tools responsibly to improve efficiency, quality, and understanding of existing codebases, • Collaborate with product, design, and QA to define requirements and deliver value quickly, • Participate in architecture discussions, code reviews, and sprint planning, • Maintain and improve build, deployment, and delivery pipelines, • Diagnose, debug, and resolve issues across front-end, backend, and infrastructure components, • Contribute to continuous improvement of development standards, processes, and tools, • 8+ years of total professional software development experience, • At least 3+ years of prior experience in a Senior Software Engineer role or equivalent, • Proven track record delivering and maintaining production-quality software in a team environment, • Experience using AI-assisted development tools (such as Copilot, Cursor, ChatGPT, or similar) to improve velocity, accuracy, and understanding of established codebases, • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience demonstrating understanding of performant and scalable algorithms, data structures, and systems, • Strong full stack development and problem-solving skills, • Expertise in software design, architecture, and testing principles, • Commitment to writing clean, reliable, and maintainable code, • Focus on performance, scalability, and user experience, • Demonstrated ability to use AI-assisted development tools (e.g., Copilot, Cursor, ChatGPT, or comparable emerging tools) to accelerate coding, documentation, and refactoring, • Sound judgment in applying AI tools responsibly, securely, and effectively within production environments, • Ability to balance independent work with team collaboration, • Excellent communication and documentation skills, • Adaptability to evolving tools, technologies, and priorities, • Proactive mindset and ownership over outcomes, • Self-motivated, organized, and effective in a fast-paced startup environment, • Quality-driven approach with strong attention to detail, • JavaScript and TypeScript for full-stack development, • React for building responsive web applications, • Node.js, C#/.NET 6+, and Strapi for backend services and APIs, • Capacitor for cross-platform mobile development, • PostgreSQL and Azure SQL for relational data storage and optimization, • Azure for cloud hosting, storage, and services, • Terraform for infrastructure as code (IaC) management, • Docker for containerization and local development environments, • Azure DevOps for CI/CD pipelines and deployment automation, • Interest in or connection to the heavy civil and critical infrastructure industries, • You're cheerfully flexible in a fast-moving startup environment, • You’re relentless in finding solutions to complex problems, • You take ownership of your work and communication, • You're committed to continuous improvement of both yourself and our codebase, • We're a start-up. We don't have everything figured out, • We push ourselves as a team and individuals, requiring a strong stomach for discomfort and growth, • We move fast, • We believe in transparency and radical candor and practice hard conversations regularly, • Hybrid doesn't mean we hang out and mess about

Job DescriptionDescription: Days Off: Tuesday, Wednesday, Thursday Shift: Swing (3:00pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants. PREFERRED QUALIFICATIONS: • Bilingual in Spanish/English (fluent)., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition)., • Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD)., • Meet criteria as a Substance Use Disorder Professional (SUDP)., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description The Weekend Overnight Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff at the Women & Children's Shelter. Scheduled: Saturday - Sunday 10:00PM - 6:30AM Starting Pay: $21.30 + $1.00 shift differential How you will serve • Perform janitorial duties, including duties left over from a different shift., • Assess and record safety hazards and maintenance needs., • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift., • Handle issues that may arise with individuals during an overnight night shift (if applicable), • Do occasional room checks or searches as needed., • Respond to emergency calls on overnight phone (if applicable), • Assist with a variety of administrative duties., • Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital., • Handle office telephones and monitor incoming people., • Record and organize messages for clients and staff., • Provide referrals for callers when necessary., • Participate in organizational meetings, training, and initiatives as required., • Perform other duties assigned to support the Mission’s success. How you qualify • Acknowledge and sign the Mission's Statement of Faith (see below)., • A high school diploma or equivalent is required., • Staying awake during overnight hours (if assigned to that shift) is required., • Customer Services experience is highly preferred., • Previous janitorial experience is preferred., • Proficient in Microsoft Office Suite How we support each other • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him., • Faithfully upholds The Mission and your team in prayer., • Participates in team devotions as schedule permits., • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations., • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors. Benefits All regular fulltime employees, you are eligible to participate in our generous benefits package: • Paid Vacation Time Off (accrued), • Paid Sick Time Off(accrued), • 10 paid holidays + 1 Floating Holiday (4 hrs/day), • Personal Day and Birthday holiday (4 hrs/day), • EAP and 24/7 Virtual Mental Health – 100% company paid Work Environment While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus. Statement of Faith • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21), • We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2, • We believe in the deity and humanity of our Lord Jesus Christ:, • His virgin birth (Luke 1:35, John 1:1-2, John 1:14), • His sinless life (Phil. 2:5-11), • His miracles (Matt. 4:23), • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2), • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5), • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24), • His future return in power and glory (1 Thess. 4:16-18), • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17), • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23), • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15), • We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4) Mission Statement To bring the love of Jesus and hope for a new life to our homeless neighbors. Vision Statement To see every homeless neighbor - beloved, redeemed, restored. Pre-Employment This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job DescriptionDescription: ABOUT THE POSITION: The Maintenance Technician is responsible for performing, or arranging for, the repair and maintenance of the physical assets (both property and equipment) for Compass Housing Alliance, a multi-facility housing agency with 20+ buildings in the Seattle-King County Metropolitan area. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW) as of January 1, 2026. After years of affiliation and partnership, Compass and LCSNW are joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide a holistic support to the communities we serve. • LOCATION: 210 ALA, JPP, Blaine, PeaBody House, Cesar Chavez House, Dexter Admin May at times require work at other program sites, • REPORTS TO: Senior Facilities Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE: Monday-Friday 7am-3:30pm; with weekly staff meetings on Wednesday at 1pm, • LUNCH: Unpaid (30 minutes) Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Maintenance Duties • Perform responsive repairs and preventative maintenance on building interiors and exteriors, within established timelines., • Respond to regular repair and emergency situations using sound judgment and best practices consistent with safety procedures and agency standards., • Perform functions including basic carpentry, electrical, plumbing, dry wall, security systems, and painting projects., • Prepare and respond to scheduled inspections and site visits from various funding agencies., • Perform janitorial services that may arise during the shift, as necessary., • Complete light landscaping, such as trimming shrubs and cutting weeds, as needed., • Sweep debris and remove litter from grounds. Maintain and clean outside smoking area. Remove snow and ice from sidewalks, driveways, and access roads., • Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of self and others in and around our buildings., • Assist with unit turns and office transitions, as needed., • Identify and report defective materials or questionable unit conditions to supervisor., • Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations., • Report resident behavior to program management which might present maintenance or repair concerns., • Maintain necessary paperwork including, but not limited to, work orders, maintenance logs, receipts, and invoices., • Purchase supplies and track inventory in coordination with Facilities team., • Project a favorable image of the agency to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Work in conjunction with other Compass programs to support the agency’s mission., • Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position., • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance., • Take prompt corrective action where necessary or suggest alternative courses of action which may be taken., • Demonstrated knowledge of facilities responsive repairs and planned preventative maintenance as well as basic equipment and appliance troubleshooting skills., • Demonstrated knowledge of basic carpentry, electrical, plumbing, dry wall, security, and painting., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Ability to set and maintain boundaries in a professional manner., • Promote a team environment that values, encourages, and supports differences., • Relate openly and comfortably with diverse groups of people, while valuing their differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and oral communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem solving, time, and project management skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • A minimum of 3 years’ experience working in a maintenance or facilities capacity or related field., • Technical school or maintenance-related certification, a plus., • Awareness and/or training around issues of equity, intersectionality, and belonging, desired., • Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence. Experience working in an environment where language may be a barrier, desired., • Valid WA driver’s license, and a driving record that meets Compass standards, required., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is frequently required to stand, walk, use hands to finger, handle, or feel, type, and reach with hands and arms; and requires the ability to occasionally push, pull, lift and/or carry supplies up to 50 pounds., • Must be able to kneel, crawl, and crouch. Some work may occur in confined spaces., • Work takes place in office, housing, and shelter environments where long periods of standing, sitting, working on a computer, walking to various work areas, and going up and down stairs are required., • Travel to program sites and meetings outside the office and around the county are necessary., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work, it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy.

Job Description Shelter Monitor Jean Darsie Place Posted on: 1/27/26 Location: 5228 15th Ave NE Seattle, WA 98105 Hours: PT 24 hrs Saturday and Sunday 8pm-8am Reports To: Shelter Operations Manager Pay Range: $21.90 - $28.34 Position Type: Non-exempt, unionized position (OPEIU 8). This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager. Responsibilities: * Assist clients/participants in completing intake and exit paperwork. * Monitor individuals entering and exiting the shelter and enforce guest policy. * Maintain logs and complete incident reports. * Handle donations. * On-site presence in the shelter, provide assistance to the program participants. * Monitor activities, safety, security and cleanliness in the shelter. * Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter. * Prepare vacant units including light maintenance and cleaning and painting. * Cleanup any biohazards with appropriate Personal Protective Equipment (PPE). * Respond to program participants' concerns and questions. * Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants. * Respond to emergencies, perform grounds checks. * Call 911 in case of emergencies such as fire or injuries. * Alert LIHI staff and management of incidents, safety concerns and other related issues. * Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). * Foster a clean and safe environment. * Engage with assigned training and comply with training deadlines. * Utilize PPE Equipment and follow PPE protocols. * Other duties as assigned. Minimum Qualifications: * Ability to work with minimal supervision. * Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues * Problem solving and conflict resolution skills. * Basic computer skills * Able to read, write and communicate in English. Preferred Qualification: * Experience providing services to low-income and/or people experiencing homelessness. * One year maintenance, customer service and/or direct service. Other Requirements: * Must have access to reliable transportation. * Must pass criminal background checks and drug screening. Typical Physical Requirements for this type of position Benefits for this position (pro-rated for part time employees) -Generous vacation and sick leave -10 paid holidays and 1 floating holiday -Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) -Employer-Paid Life and AD&D Insurance -401k offered for unionized employees (through OPEIU8) -403b offered for non-union employees -Employee Assistance Program -Travel Assistance Program -Aflac offered for all employees About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. PT 24 hrs Saturday and Sunday 8pm-8am PT 24 hrs Saturday and Sunday 8pm-8am

Job DescriptionSalary: $54,000 per year + tips, plus benefits Position Summary Street Bean Cafe is the social enterprise of New Horizons, a young adult shelter in Downtown Seattle offering services to end homelessness, one young person at a time. At Street Bean,we offeryoung people hands-on, paid job trainingthroughourapprenticeship program.TheStreet Beancafeand apprenticeshipmanagerisresponsibleforsupervising baristas and participants in the apprentice program, in addition tomanagingsmooth cafe operations. Current operating cafe hours(subject to change): Monday-Thursday, 7 am-3 pm What you'll do: This position is 40% managing coffee shop operations and 60% managing and fostering the Street Bean barista apprenticeship program. This includes interviewing, hiring, scheduling, coaching and supervising the barista and apprentices, as well as overall planning and coordinating with the Direct Service Team regularly. Who we're looking for: The person in this position has a passion for both specialty coffee and human services work. Full Job Description can be found here: We are an equal opportunity employer and qualified applicants from all cultures and communities are encouraged to apply, especially people of color, members of the LGBTQIA+ community and people with lived experience.

Job Description BACKGROUND REST exists to expand pathways to freedom, safety and hope in order to end sex trafficking. REST offers programs that are centered on the strengths, needs, and individual choices of each survivor we serve. We offer a continuum of care that includes outreach, a 24/7 hotline, community advocates, emergency shelter, and housing services. We are inspired by our faith as a Christian organization, are dedicated to serving people of all faith backgrounds, and do not require faith engagement. Our culture is influenced by our values of belonging, honor, trustworthiness, and tenacity. All applicants for positions at REST are considered for employment without attention to race, color, sexual orientation, national origin, veteran status or disability status. This position is open to cisgender and transgender females as the primary work location is for women only. As a Christian organization, this position works in harmony with the organization’s statement of faith and supports the spiritual health of the organization. ROLE SUMMARY The Emergency Services Support Staff (Overnight Crisis Response) is a member of REST’s Emergency Services team and reports directly to the Crisis Support Supervisor. This position provides overnight coverage within the Emergency Receiving Center (ERC), supports the 24/7 hotline, and responds to emergent safety needs of adult women who have experienced sex trafficking or involvement in the sex trade. This role serves as an on-call overnight crisis responder for survivors fleeing harmful or life-threatening situations. Responsibilities include answering and triaging hotline calls, conducting immediate safety planning, coordinating emergency shelter placements, and facilitating intake into crisis and safety beds. Staff must demonstrate advanced risk assessment skills, sound judgment, and the ability to respond calmly in high-pressure situations. All Emergency Services team members work cohesively under the leadership of the Crisis Support Supervisor to ensure 24-hour continuity of care, uphold safety protocols, and provide trauma-informed, survivor-centered services within REST’s continuum of care. ROLE COMPETENCIES Services and Skills: The Emergency Services Support Staff (Overnight Crisis Response) demonstrates thorough crisis intervention and hotline response skills, including de-escalation, safety planning, emotional regulation support, and strengths-based engagement. Provides a high-quality, trauma-informed experience for shelter guests and hotline callers by responding calmly, assessing risk appropriately, and addressing immediate needs with clarity and care. Empathy and Compassion: The Emergency Services Support Staff (Overnight Crisis Response) exhibits patience, active listening, and genuine concern for the well-being of guests and callers. Engages survivors from a place of dignity, respect, and non-judgment while maintaining professional boundaries. Cultural Competence: The Emergency Services Support Staff (Overnight Crisis Response) practices cultural humility and demonstrates awareness of diverse identities, backgrounds, and lived experiences. Provides culturally responsive, inclusive care that affirms guests’ strengths, culture, and self-identified goals. Collaboration and Communication Skills: The Emergency Services Support Staff (Overnight Crisis Response) communicates clearly and professionally in both verbal and written formats. Collaborates effectively with ERC team members, supervisors, healthcare providers, outreach partners, and community stakeholders to ensure coordinated and comprehensive care Culture Carrier: The Emergency Services Support Staff (Overnight Crisis Response) is a “culture carrier,” meaning that the support staff models our values, and ensures that their work and conduct reflects our values of Belonging, Trustworthiness, Tenacity, and Honor. Support staff also work in harmony with the REST statement of faith and nurture the spiritual health of the team. Problem-Solving Skills: The Emergency Services Support Staff (Overnight Crisis Response) should have the capability to identify problems, analyze situations, and develop creative solutions to address guests’ needs and challenges in a timely manner. Resource Management: The Emergency Services Support Staff (Overnight Crisis Response) demonstrates ability to identify, maintain, and access community resources including emergency housing, behavioral health services, financial assistance, food access, and medical care. Supports accurate referrals and maintains awareness of updated resource databases. Ethical Practice: The Emergency Services Support Staff (Overnight Crisis Response) adheres to confidentiality standards, informed consent practices, mandated reporting requirements, and professional boundaries. Maintains integrity and accountability in all interactions and documentation. Technological Proficiency & Documentation: The Emergency Services Support Staff (Overnight Crisis Response) maintains accurate, timely, and organized documentation including case notes, hotline records, incident reports, and database entries. Demonstrates proficiency in Microsoft Office, Excel, Google Workspace, Apple products, and other web-based systems utilized by REST. Time Management Flexibility and Adaptability: The Emergency Services Support Staff (Overnight Crisis Response) effectively prioritizes tasks during overnight shifts while maintaining facility safety and responsiveness to crises. Adapts to changing guest needs, emergency situations, and organizational priorities in a fast-paced environment. RESPONSIBILITIES Crisis Response & Hotline • Provide experienced crisis hotline response, including de-escalation, safety planning, crisis intervention, follow-up support, and resource referrals, • Serve as on-call responder for survivors fleeing harmful situations, • Coordinate emergency arrivals and complete overnight intakes into crisis and safety beds, • Provide trauma-informed, strengths-based emotional support consistent with REST policies, • Maintain consistent overnight presence, providing supervision, facility oversight, and security, • Provide crisis intervention and direct guest support within the ERC, • Provide crisis intervention and guest support with ERC guest, • Offer culturally responsive care that honors guests’ strengths, identities, and lived experiences, • Provide warmth, inspiration, and caring accountability to support guests in reaching self-identified goals, • Assist guests in accessing local and national services aligned with their strengths, needs, and culture, • Participate in weekly late-night outreach to distribute resources and share REST’s hotline information, • Collaborate with ERC team members and external partners to maintain an updated resource database (housing, mental health, food access, emergency services, etc.), • Collaborate with ERC team to ensure comprehensive, coordinated care for guests, • Utilize trauma-informed preventive care and de-escalation tools, • Cultivate an inclusive, safe environment that welcomes all cultures and perspectives, • Participate in required Emergency Services and agency-wide meetings and trainings, • Maintain organized, current case files and documentation in compliance with policy Required • Minimum 1–2 years of experience in crisis intervention, shelter services, outreach, or related human services field, • Ability to work independently and make sound decisions during overnight shifts, • Advanced documentation and organizational skills, • Demonstrated experience with crisis hotline response and de-escalation Part-time 29 hours a week overnight position, typically 10pm-6am. This position works in a 24-hour/7-day-a-week shelter, so occasional holidays may be required. COMPENSATION The compensation amount for this position is up to $28 an hour. LOCATION REST’s office is located in South Seattle. BENEFITS Part-Time benefits (working less than 32 hours/week): include accrued safe and sick time based on the hours worked, one paid mental health hour each week, and a 403b retirement plan. JOB CONDITIONS This position encounters a variety of daily work situations, including complex situations that require immediate attention and decision-making. There may be both routine and complex interpersonal interactions to navigate with care and thoughtfulness. Processes may change based on changing needs of the organization, new technology, or new ideas for efficiency. Position operates as part of a team and engages in on-site work that may require weather advisory shifts, time spent sitting, standing, walking up and down stairs, driving, transporting items. Position works under occasional time constraints to meet objectives, and performs computer work, including using a keyboard, looking at a screen, using the internet, email, phone, and video conferencing.

Job DescriptionDescription: Days Off: Thursday, Friday Shift: Swing Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at The Gateway. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: • Maintain order and communicate/enforce agency rules and policies., • Intervene in client crises (medical, mental health, interpersonal)., • Initiate and maintain appropriate social interactions with clients., • Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises., • Consult with other staff and/or outside agencies as needed regarding client issues and needs., • Provide information on social/health services and procedures (in-agency and outside agency) to clients., • Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate., • Screen referrals from other agencies., • Work with and support community volunteers who volunteer during shift., • Actively participate in staff meetings and in-service trainings., • Assist with the preparation, organization, serving and cleanup of food service scheduled during shift., • Maintain order and cleanliness of work area., • Recruit and supervise client volunteers for regular volunteer tasks., • Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas., • Monitor and ensure the return of all towels, blankets and other DESC property issued to clients., • Register clients and document services provided during shift hours, in accordance with established procedures., • Monitor day rest clients., • Assist with transition from nighttime shelter to day program activities, such as morning cleanup., • Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors., • Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption., • Provide information about and referral to other services available in the community to homeless people and others in need., • Basic understanding of homelessness and various characteristics of homeless adult populations., • Ability to communicate and work effectively with staff from various backgrounds and disciplines., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description About the Sophia Way The Sophia Way provides a range of services and support for women experiencing homelessness, including two shelters, a resource center, vehicle outreach, transitional housing, and permanent housing with supportive services. Centered on the three pillars – shelter, safety, and stability – our programs empower women, give them access to the support they need, help them embrace change, and build a pathway to long-term stability. Our programs provide shelter, safety, and stability, giving women the space to rest and heal. Guided by the principles of trauma-informed approach, our case managers walk alongside each woman with compassion, supporting their physical, mental, financial, and housing needs. With the unstinting support of our community, many women have found new beginnings and a place to call home. The Sophia Way is looking for an Executive Director to join our team! Position Summary The Executive Director plays a pivotal role in the success and sustainability of The Sophia Way, serving as the organization's primary leader and champion. This role is not only vital to the day-to-day operations of the organization but also instrumental in shaping and implementing strategic initiatives that directly impact the lives of the individuals and communities served by The Sophia Way. With significant independent judgment and discretion, the Executive Director establishes policies and procedures that ensure the seamless and efficient operation of the organization. This position has overarching responsibility for ensuring that all services provided by The Sophia Way meet the highest standards of quality and alignment with the organization’s mission. Reporting directly to the Board of Directors, the Executive Director oversees a diverse and dynamic team of approximately 40, fostering collaboration and innovation across departments to achieve organizational goals and sustain long-term impact. The Executive Director is entrusted with upholding the mission of The Sophia Way with unwavering integrity and dedication. They serve as a steadfast advocate for the organization's vision, ensuring its continued growth, relevance, and ability to address the evolving needs of the community. By embodying The Sophia Way’s values and leading with purpose, the Executive Director ensures that the organization remains a trusted and indispensable resource, advancing its mission to provide pathways toward stability, self-sufficiency, and dignity for those experiencing homelessness. Primary Responsibilities: 1. Ensure a consistent vision and mission by implementing agreed upon strategies to achieve that mission. • Work with the Board and staff to lead with agreed upon shared vision for the future of the organization., • Build understanding and support of the mission., • Develop appropriate policies, programs, goals, and long-range strategies to advance that mission., • Oversee the development and implementation of yearly work plans that are aligned with the organization’s strategic plan and priorities., • Implement and manage board-approved policies and procedures to ensure organizational alignment and compliance. 2. Increase visibility in the community for the organization and its vision and mission. • Represent The Sophia Way in the community to build awareness of its mission. Be visible in all conversations to ensure TSW has a voice in all human services conversations., • Act as a positive and energetic ambassador and spokesperson on behalf of the organization., • Work collaboratively with key community and regional governments and organizations. 3. Provide leadership to all fundraising and marketing efforts and initiatives. • Bring a passion and commitment to fundraising efforts; act as “Chief Fundraiser” for the organization., • Identify new government, foundation, corporate, individual, and other organizational donors and steward The Sophia Way’s current supporters., • Partner with the Director of Development in implementation of fund development efforts., • Be the organization’s chief storyteller and brand steward. Actively participate to shape the messaging strategy, campaigns and donor communication., • Oversee the grant application process and management teams, ensuring all submissions align with The Sophia Way’s mission and strategic goals., • Build and maintain relationships with grant-making organizations to secure and sustain funding., • Collaborate with the Development Director to integrate grant seeking into the overall fundraising strategy. 4. Provide Fiscal Oversight • Implement the strategic plan goal of achieving financial resiliency., • Develop the annual budget in partnership with the staff leadership team and the board’s finance committee. Ensure that budgets reflect the organization’s priorities and that the organization has adequate funds to meet its short-term and long-term goals., • Oversee the financial performance of the organization in partnership with the board, including ensuring an annual financial audit in compliance with policy and contracts., • Ensure compliance with organization contracts, as well as relevant federal and state law., • Ensure the proper fiscal policies, procedures and risk management guidelines are in place and being followed. 5. Provide vision and guidance to the internal operation of the organization. • Oversee the development of strategic and operational business plans., • Oversee and support the development, implementation, and evaluation of The Sophia Way programs and services., • Ensure that program objectives are aligned with the organization’s overall strategic plan and mission, vision, and values., • Ensure the maintenance of official records and documents; ensure compliance with federal, state, and local regulations., • Establish an organizational structure and culture to bring out the best in each team member., • Ensure a strong human resources function that has effective, legally compliant employment, supervision, evaluation, and disciplinary policies and practices., • Direct and support the senior leadership team and ensure consistent engagement with the staff to build trust and maintain staff morale., • Ensure the implementation and adherence to board-approved policies and procedures in all operational areas., • As the leader and role model for the organization, model in-office presence that best serves the needs of The Sophia Way. 6. Work with the Board of Directors to assist in the governance of the organization. • Provide guidance in the annual and strategic planning processes., • Provide the Board with timely information on issues, trends, and progress in achieving the organization’s goals and objectives., • Ensure thorough and transparent communication with the Board regarding the implementation and management of approved policies and procedures., • Provide guidance and staff support to various Board committees/task forces., • Provide suggestions for a pipeline of appropriate, potential new board members to adequately address the skills and capabilities needed for a diversified board., • Develop and/or ensure that the Board receives informative dashboards tied to the administrative and programmatic goals. Qualifications • Bachelor’s degree in nonprofit management, business, or another closely related field, and a minimum of five years in nonprofit leadership or an equivalent combination of education, life, and work experience sufficient to successfully perform the essential duties of this position, • Professional certifications are a plus, • Proven track record of establishing, nurturing, and maintaining donor relations and fundraising efforts, • Experience designing and executing short- and long-term strategic plans, • Clear understanding of ED/Board collaboration and governance, • Strong communication skills, • Comfort building structure in evolving environments, • Trauma-informed leadership and cultural competency/lived-experience awareness, • Knowledge of the Eastside human services ecosystem and the organizations that work together (preferred) Working Conditions • The Executive Director may be required to work evenings and/or weekends when special projects or events are planned., • Prolonged stationary positioning while using a computer and office equipment, including regular communication via email and telephone., • Frequent movement between work areas, including travel to TSW shelter locations and for off-site meetings and events., • Occasional stair use., • Occasional lifting of office supplies or equipment weighing up to 25 pounds. Salary Range: $130,000-$160,000 (Salary is commensurate with experience) Benefits: • Generous Paid Time Off, • Medical, Dental, and Vision insurance (employee premiums paid by The Sophia Way), • Free virtual primary care and mental health counseling services (FirstStop Health), • IRA with 3% employer match, • Employee Assistance Program, • Educational Assistance Program All offers are contingent on the successful completion of a pre-employment background check and TB testing. Powered by JazzHR jKK5eIIyIA

Job DescriptionDescription: Schedule: Variable, providers typically work 12-hour shifts with at least a 30-minute break, 7:00 am – 7:30 pm and 7:00 pm – 7:30 am Shift Differential: $3.25 per hour Night Shift differential, paid in addition to hourly wage Supervised by: ORCA Center Senior Medical Lead Physician Other Benefits: 403(b), EAP, Sick & Safe Time About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Overview: This role will provide direct clinical care within the DESC Opioid Recovery and Care Access (ORCA) Center. The ORCA Center is open 24 hours per day, 7 days per week, including holidays. It offers four overlapping types of services, delivered by a team of prescribers, nurses, medical assistants, peer specialists and milieu specialists, with operational leadership support: • Care to individuals in stable condition who have experienced an opioid overdose, brought to the ORCA Center by first responders or transferred from local emergency departments., • Rapid initiation of medications for opioid use disorder (MOUD), including buprenorphine (sublingual and long-acting injectable) and methadone (under the “72-hour rule”, or Code of Federal regulations Title 21 §1306.07 (b)), for people with opioid use disorder (OUD), regardless of whether an opioid overdose has recently occurred., • Harm reduction counseling and OUD-related physical and behavioral health services, such as hepatitis C testing and treatment and HIV pre-exposure prophylaxis. PRIMARY RESPONSIBILITIES: Clinical Care • Provide evidence-based treatment for OUD, including initiation and management of buprenorphine (sublingual and long-acting injectable) and, according to DESC protocols, methadone initiation., • Conduct harm reduction counseling and provide services related to infectious diseases such as syphilis, hepatitis C, and HIV (including PrEP)., • Manage and treat conditions commonly seen in individuals with OUD, such as skin and soft tissue infections and linkage to mental health care., • Perform initial health assessments and follow-up visits for individuals starting or continuing MOUD., • Educate patients on health-related topics, treatment plans, and harm reduction strategies., • Collaborate with an interdisciplinary team of clinicians, peer specialists, and social workers to provide holistic care., • Stay updated on best practices in addiction medicine and harm reduction through continuing education., • Fully licensed as a Physician, Nurse Practitioner (Family or Adult NP), or Physician Assistant in the State of Washington., • Registration with the Drug Enforcement Agency., • Experience or training in addiction medicine and harm reduction., • Strong commitment to serving individuals with complex needs, including homelessness and co-occurring behavioral health conditions., • Familiarity with trauma-informed care, harm reduction principles, and equity frameworks., • Ability to remain open and receptive to constructive feedback., • Strong ability to approach those with differing opinions with curiosity & active listening., • Ability to work collaboratively in a multidisciplinary team environment. PREFERRED QUALIFICATIONS: • Experience in low-barrier buprenorphine programs or Federal Opioid Treatment Programs., • Experience in an acute care setting (e.g., emergency department or overdose prevention center)., • Skills in addressing co-occurring mental health conditions and physical health needs., • Proficiency with electronic health records and clinical documentation. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and clients, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day (8:00AM-4:00PM) Locations: Community, Emergency Housing, Shelters Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The SUDP/SUDPT works collaboratively with agency staff & community resources to provide a range of services to clients with substance use disorders (SUD) using a harm reduction approach. Recovery goals and treatment length are defined by the client, not the program. Many clients have a sustained and/or complicated substance use history in addition to co-occurring mental health and physical disorders. Often people experiencing mental health issues, complex trauma, and health issues who lack access to proper treatment attempt to self-medicate with substances to lessen the symptoms. The ability to provide highly integrated services to people with concurrent mental health, substance use, and physical diagnoses are crucial components of our care. At DESC, our network of clinical services allows SUDPs/SUDPTs to work in coordination with care teams throughout the agency. This role will also partner with DESC’s MOUD program called ORCA POD. Care team members often include peers, mental health case managers, clinical support specialists, psychiatric nurse practitioners, nurses and supportive employment staff. MAJOR DUTIES AND RESPONSIBILITIES: • Perform substance use disorder assessments, intake evaluations, individual and group therapy, create Individual Service Plans (ISP) with clients, care coordination within and outside of DESC., • Participate in weekly supervision (with direct supervisor) and team meetings (both SUD and ORCA POD). SUDPTs will participate in a weekly SUDPT learning academy., • Participate as a member of a multi-disciplinary team and present clients needing extra support during weekly psychiatric consultation., • Coordinate care conferences with entire care teams when issues are initially identified by the SUDP/SUDPT., • Participate (if needed) in monthly Quality Assurance/Quality Inprovement (QA/QI) meetings., • Participate in all required DESC in-service and King County sponsored trainings., • Follow all DESC agency policies & procedures., • Ensure timely documentation of all services provided as outlined by King County and DESC., • Participate in research related to services at DESC within the agency and outside entities (UW, HCA, etc.)., • Maintain credential licensing on time. If SUDP, maintain continuing education requirements. If SUDPT, be enrolled in school per DOH requirements and provide documentation to employer. Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients’ units, and documenting barriers to maintaining healthy living conditions. Requirements: MINIMUM QUALIFICATIONS: • Licensed by the State of Washington as a Substance Use Disorder Professional or Substance Use Disorder Professional Trainee in good standing., • For SUDPT: Attested to the WA State Department of Health that the applicant is currently enrolled in an educational program to meet the educational requirements of a SUDP. The requirement for full licensure is an associate degree., • Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs., • Ability to communicate and work effectively with individuals from diverse backgrounds., • Bi-cultural and/or bilingual background/experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Shift: Variable. Day shift: 7am-3:30pm, Swing shift: 3pm-11:30pm, Night shift: 11pm-7:30am Shift Differential: $1.00 per hour for Night Shift & $0.50 per hour for Swing Shift Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan Supervised by: CSC Clinical Supervisor About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About CSC: The Crisis Solution Center (CSC) is a temporary residential treatment facility that is open 24 hours per day, 7 days per week, including holidays. The CSC provides stabilization services for individuals, ages 18 and older, experiencing a behavioral health crisis, substance use crisis, and a post-overdose crisis. The CSC has two project components, the Crisis Diversion Facility (CDF) and the Crisis Diversion Interim Services (CDIS). The Crisis Diversion Facility (CDF) is a 16-bed non-smoking facility that offers an alternative option for first responders to divert individuals from jails and hospitals. The facility accepts individuals 24 hours per day, 7 days per week, and has a 72-hour maximum length of stay. The Crisis Diversion Interim Services (CDIS) is a 30-bed non-smoking facility co-located with CDF. Individuals may be referred from CDF to CDIS for continued support in their stabilization as this is an up to 14-day stay. JOB DESCRIPTION: The On-Call Support Staff works under the direction of the Clinical Supervisor or Project Manager and acts as a member of a multi-disciplinary team. The team is responsible for providing a welcome and supportive environment to adults who are experiencing a behavioral health crisis, substance use crisis or experienced an opioid overdose. This position offers support to the team on completing 15-minute wellness checks, watching security cameras, and serving meals/snacks to the clients. MAJOR DUTIES & RESPONSIBILITIES: • Maintain safety and security of the CSC by monitoring security cameras, answering telephone calls, and completing 15-minute wellness checks., • Respond to emergencies and initiate the appropriate response including contacting emergency-response systems as needed., • Maintain order and cleanliness of the work area., • Re-make beds and clean the cubicles after a client discharges from the facility., • Work scheduled hours at stations and/or milieu coverage and handle all duties of those areas, including meal services and clean up., • Document client interactions and other shift occurrences as needed and as directed., • Interest in working with individuals experiencing mental and/or substance use disorders who are experiencing a crisis., • Ability to work effectively with an interdisciplinary team., • Ability to work effectively in a fast-paced work environment., • Ability to be timely, dependable, and reliable in attendance., • Engage in de-escalation skills, crisis intervention, and stabilization., • Follow all Crisis Solution Center procedures as well as DESC ethics policies in maintaining appropriate client-staff interactions., • Attend a 2-week onboarding process upon hiring and attending full day of mandatory training during employment., • Be reasonably available to accept on-call shifts with less than 24 hours' notice during day/swing/night shift hours. Must work a minimum of 15 hours per month or two 7.5-hour shifts., • Maintain current contact information with supervisor, including phone, email, text, etc., • Once a shift is accepted, it is expected that the shift is worked from start to finish, except in extraordinary circumstances that must be communicated with a supervisor., • Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies. PREFERRED QUALIFICATIONS: • Two years’ experience working with homeless adults experiencing mental and/or substance use disorders., • Experience working in social services. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Night Shift Differential: $1:00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage) , Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Peer Specialists will work within a multi-disciplinary team and to create and implement detailed, client-centered care and safety plans; facilitate group and individual peer counseling; and ensure services are fully integrated with mental health, substance use, and primary care teams. They are an essential part of building rapport and developing positive relationships by relating to clients through their own lived experience. Peer Specialists will help develop and maintain a comprehensive list of community partners; participate in staff meetings and training; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Assist participants with voicing their interests and goals through a variety of approaches including Goal Plans, Crisis Plans, WRAP and other methods that express the individual’s preferences for their recovery goals., • Participate in planning, organizing and co-facilitating of recovery skills and educational group treatment services, • Advocate for client access to community resources and services; consult and collaborate with community providers to ensure continuity of care., • Use lived/personal experience with mental health and/or substance use to build connections with program participants; utilize a trauma informed approach to assist participants in their recovery., • Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Provide phone consultation for referents to the CSC, monitor office security cameras, answer phone calls, and other administrative duties., • Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned, • Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment., • Provide transportation for clients (such as appointments outside of CSC) when needed., • Attend a 2-week onboarding process upon hire, as well as other full-day trainings on an ongoing basis., • Current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) credential through the Washington State Department of Health or ability to gain certification within 60 days of hire., • Proof of successful completion of the Washington State Health Care Authority's Certified Peer Support Specialist Training prior to hire., • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services., • Completion of “Crisis Awareness and Communication in Peer Support (CACPS)” training or ability to complete within 90 days of hire., • Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Ability to obtain a Washington State Food Handler’s Permit., • Interest in working with clients who struggle to engage and maintain in mainstream behavioral health., • Experience working with adults living with mental illness and/or co-occurring disorders., • Knowledge of strengths-based approaches to recovery and experience helping others develop resilience, identifying personal goals, and cultivating autonomy., • Possess strong written and verbal communication skills; ability to collaborate and work effectively with consumers and staff from diverse backgrounds., • Has current Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist Trainee (CPSS-T) certification from the Washington State Peer Counselor Training Program., • One or more years' experience in community based behavioral health services or like industry serving a diverse client/participant population., • Two or more years’ experience leveraging personal peer story as a peer specialist., • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies., • Familiarity with relevant community resources and methods for accessing them., • Bilingual The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Shift: Variable - no earlier than 8am, no later than 7pm Other Benefits: 403(b), EAP, Sick & Safe Time About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Psychiatric ARNP is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. JOB DEFINITION: The Psychiatric ARNP is a member of a multi-disciplinary team and is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. In conjunction with other psychiatric and management staff, this position has clinical responsibility for monitoring participant treatment and staff delivery of clinical services, assuring compliance with all local, state and federal laws and relevant contract and procedure requirements associated with operations within DESC. Services will be provided in participants' home and community at least 75% of the time which includes travel time to perform services. In conjunction with the project manager, team leader, Nursing Supervisor, psychiatrist and Medical Director, this position has overall clinical responsibility for monitoring participant treatment and staff delivery of clinical services. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced long durations or multiple episodes in psychiatric hospitalizations and/or residential mental health treatment. Individuals served experience chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates the traditional treatment borders and barriers. MAJOR DUTIES AND RESPONSIBILITIES: • Coordinate client care with a multi-disciplinary team of social workers/case managers, chemical dependency professionals, psychiatric nurses, peer counselors, employment specialists and other mental health staff within the PACT team., • Perform full psychiatric evaluations and provide treatment and recommendations as appropriate, at DESC sites and in the community, as needed by program and individual need., • Diagnose the nature and extent of mental and/or substance-related disorders by reviewing the client’s clinical record, requesting and reviewing known medical/psychiatric documentation, coordination with other providers, and evaluating the client's current physical and psychological condition., • Coordinate all psychiatric services provided with Program management, Medical Director, nursing and other management staff., • PACT always has a provider on-call who is available for consultation with other staff as well as Emergency Departments, first-responders, and other medical providers., • Maintain compliance with all related licensing, DEA, and other regulations., • Conduct all work within principles of the Recovery model., • Evaluate clients and advise course of treatment. Respond to emergency situations as needed., • Refer and advocate for clients to consult with a primary care physician on a regular basis. When appropriate, refer clients to other specialists., • For all clients receiving medication treatment, conduct a face to face evaluation at least every 90 days or other schedule as related regulations or contract terms change., • Document all client contacts and pertinent information according to agency, County, and State requirements within stated time lines. Provide treatment in compliance with relevant RSN policies and procedures and all local, state and federal requirements., • In coordination with the Medical Director and Psychiatrist, participate in clinical program planning, matters of regulatory compliance for medical staff, and other issues relating to delivery and integration of psychiatric care., • Actively participate in staff meetings and in-service trainings., • Provide weekly psychiatric consultation to treatment teams and individual consultation as time allows., • Provide education to clinical teams and individually as opportunity and need presents., • Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary., • Take initiative to meet the changing needs of community mental health treatment., • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment., • Masters degree in Nursing, Psychiatric., • Washington State Department of Health license as a Psychiatric Advanced Registered Nurse Practitioner with prescriptive authority per WAC 308-120-400., • Registration with the Drug Enforcement Agency., • Must have a Washington State Driver's License, a reliable vehicle to use for work purposes and current auto insurance., • Ability to work flexible hours as required by program and staffing needs including occasional evenings or weekends., • Ability to share on-call Psychiatric consultation as scheduled with other provider. This effort also receives additional compensation., • Be able to pass a Washington State Criminal background check., • Knowledge and skill in working with co-occurring mental health and substance abuse disorders., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve mentally ill, chemically dependent, and homeless clients., • Ability and interest in providing case consultations with a multi-disciplinary staff., • Ability to remain open and receptive to constructive feedback., • Ability to communicate with and coordinate staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients., • Bilingual in Spanish/English preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and clients, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionWhy work with YWCA Seattle King Snohomish? YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today! What You'll Do YWCA Seattle \u007C King \u007C Snohomish is seeking a Children and Youth Gender-Based Violence Community Advocate who is passionate about supporting Black and African American youth and families impacted by gender-based violence. At YWCA, this work is grounded in our long-standing commitment to racial justice, survivor advocacy, and community-centered care. We believe meaningful change happens when people are supported with dignity, consistency, and respect and when staff are supported just as intentionally. In this role, you’ll work directly with children and youth ages 6–18, providing trauma-informed, culturally relevant advocacy in schools, community spaces, and family settings. You’ll help young people build safety, confidence, and connection while strengthening family stability and community partnerships. This is hands-on, relationship-based work with room for creativity, leadership, and growth.You won’t be doing this work alone. You’ll be part of a collaborative, values-driven team that recognizes lived experience, invests in staff development, and understands the importance of sustainable, supportive workplaces. Note: This position is fully onsite and includes regular presence in YWCA offices, schools, and community settings across Seattle and South King County. This position has a social justice component allowing for critical thinking around how the external systems impact the work that we are doing through the lens of racism and intersections with poverty. As an equal opportunity employer, we highly encourage people of color to apply.Expectations of your role: • Family and Youth Advocacy, • Provide culturally relevant advocacy with trauma informed approach to the children and youth (ages 6+) of survivors of gender-based violence, fleeing imminent danger., • Conduct initial intakes to evaluate the needs of survivors and children/youth., • Offer crisis intervention, grounding, and coping strategies in shelter, community, school, and office-based settings., • Serve as a positive role model for children and youth by demonstrating healthy communication, boundaries, problem-solving, and respectful relationships, while encouraging self-esteem, resilience, and personal growth., • Work alongside YWCA’s Housing Advocates to ensure children have access to available and appropriate youth services (i.e., high school personnel, McKinney Vento and Department of Children Youth and families (DCYF) and Child Protective Services (CPS) counseling and community -based youth programs), • Support parents and youth in learning strategies for staying safe and developing individualized, age-appropriate safety plans related to home, school, online spaces, and relationships., • Provide education to children and youth on healthy relationships, boundaries, consent, and personal safety., • Partner with GBVSS Housing Advocates to identify families and address the needs of children., • Implement YWCA GBVSS 8-week children/youths’ curriculum; that assists in the healing process., • Develop and maintain an ongoing network of resources for children with coordinated referrals to link children and families., • Attend DCYF and CPS case meetings for relevant families., • Provide wrap around services not limited to emergency basic needs, direct resources to increase economic self-sufficiency, promote health, mental wellness, etc., • Co-facilitate parenting classes though independent contracted licensed clinician., • Maintain accurate and confidential client files/spreadsheet, complete HMIS, timely data collection and monthly reporting including narrative writing., • Community and School Outreach, • Manage relationships for the McKinney-Vento liaison program with select Public Schools, • Support relocated families with new student school enrollment support., • Facilitate workshops and activities that engage Black/African American and youth of color in developing a deeper understanding of the interplay between race, gender, and violence., • Facilitate and hold space for meaningful peer connections and collective learning, healing, and action., • Maintain consistent follow-through and positive working relationships with key school administrators, counselors, and decision-makers., • Leverage effective communication skills to navigate through the relevant educational systems., • Provide civic participation to ensure youth engagement and preparation through school., • Work in partnership with DCYF, Community Centers, and Local public schools within Seattle and King County., • Attend all required external and internal programming, community and provider meetings.Must have's to be successful:, • Required Experience and Knowledge, • Demonstrated understanding of the intersection of racism, poverty, and social justice, with a strong commitment to advocacy for communities furthest from opportunity, particularly Black and African American women, children, and youth., • Knowledge of the dynamics of gender-based violence, including power and control, coercion, trauma impacts, and survivor-centered, trauma-informed best practices., • Experience working with survivors of domestic violence and or sexual assault in an advocacy, support, or community-based setting., • Minimum of (2) years of experience working or volunteering with children and youth ages 6–18., • Experience providing crisis intervention, education, and support to children, youth, and families in one-on-one and group settings., • Strong understanding of confidentiality and professional boundaries when working with vulnerable populations., • Ability to navigate and coordinate across multiple systems, including human services, education, and child welfare., • Education and Training, • Some college coursework in child or youth development, social services, or a related field, or equivalent lived or professional experience in lieu of a degree., • Commitment to complete a minimum of 30 hours of advocacy-based domestic violence training within the first three (3) months of employment and annually ongoing training thereafter., • Youth and Community Engagement Skills, • Experience facilitating or co-facilitating peer support groups for children or youth., • Familiarity with how cultural dynamics, including racism and gender, shape the experiences and responses of Black and African American youth impacted by domestic violence., • Knowledge of community resources within Seattle and South King County, or the ability to quickly build and maintain those connections., • Professional Skills and Work Style, • Strong advocacy orientation with the ability to work independently and collaboratively as part of a team., • Proficiency with basic office technology, including Microsoft Word, Excel, PowerPoint, Outlook, and mobile communication tools., • Ability to manage documentation, data entry, and reporting in a timely and organized manner., • Logistics and Availability, • Access to a reliable vehicle, a valid Washington State driver’s license, and the ability to travel independently between multiple work sites during the workday.Hours, Rate, and Benefits, • Hourly Rate: $28.00, • Hours: 40 Hours per week, • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information, • At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan, • After two years of employment, employees are eligible to participate in the YWCA Retirement FundPhysical Requirements, • The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:, • All positions at YWCA Seattle \u007C King \u007C Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients., • Frequently sitting, standing, and walking for extended periods during meetings, school activities, workshops, and group facilitation., • Frequently traveling independently between multiple work sites, including schools and community locations., • Repetitive use of hands, wrists, and fingers for computer work, documentation, phone communication, and program coordination., • Frequent reaching, handling, and grasping of office and program materials., • Occasional bending, kneeling, pushing, and pulling to access files, supplies, or materials., • Occasional lifting and carrying of program materials, files, or supplies, generally up to 25 pounds., • Ability to work in environments that may be emotionally demanding due to the nature of advocacy and trauma-informed work.#LI-Onsite#LI-LP1 YWCA encourages applicants with a variety of experiences to apply!At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity. Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity. Mental Health ConsiderationsAll employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines. Equal Opportunity EmploymentYWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement. For more information Contact us at with any questions or if you need accommodation for your application.

Job DescriptionSalary: $25.82-$28.02 / hour BENEFITS: • Health, dental, vision and more, • 3 weekspaid time off+10 paid holidays, • 403b with employer match, • DVMs and LVTs receive an annual CE stipend, • Check out our fulllistof benefits andperksHERE Non-Exempt role - Starting Wage: $25.82-$28.02/hour POSITION SUMMARY: Responsible for assisting with daily medical care of shelter animals and surgical patients. Assists Veterinarians and Licensed Veterinary Technicians with pre-, peri-, and post-operative care of patients, general cleaning, and following patient care protocols. POSITION SUMMARY: Veterinary Assistants are responsible for daily care of animals needing veterinary care, assisting veterinarians and licensed veterinary technicians with pre-, peri-, and post-operative care of surgical patients, care of hospitalized patients, community clinic patients, general cleaning, and following patient care protocols. The VA should be excited about animal welfare, shelter medicine, increasing access to veterinary care and high-quality, high volume spay/neuter (HQHVSN) practices. KEY OR ESSENTIAL FUNCTIONS: Medicine: • Works independently caring for hospitalized patients and animals throughout the shelter as assigned by a veterinarian., • Fill prescriptions, • Administer medications, vaccinations, and other treatments, • IV catheter placement and maintenance, • Obtain diagnostics including digital radiography and positioning, phlebotomy, in-house lab analyzer processing, • Infectious disease treatment, with a focus on Ringworm, Upper Respiratory Infection, Canine Infectious Respiratory Disease, Panleukopenia, and Parvovirus, • Animal husbandry duties including cleaning, feeding, watering, medicating and monitoring all animals in the veterinary clinic to maintain high standards of veterinary care, • Assist with euthanasia, perform euthanasia if certified, • Support HQHVSN clinic which performs surgery on 20-50 patients daily per DVM, • Monitor vital signs of anesthetized patients, • Assist DVM with dental procedures including dental radiography and scaling/polishing teeth, • Perform venipuncture and bladder expression on anesthetized patients, • Assist with movement of patients, recovery of patients, and general flow in the veterinary clinic, • Restrain patients for induction and intubation, and preps patients for surgery, • Support Vet Reception as needed, • Work closely with volunteers in the department and related programs and provide support and training as needed, • Work closely with all departments and effectively communicates the medical needs of shelter animals, • Respond appropriately during an emergency, take directions from a veterinarian or LVT and maintain competency during CPR procedures, • Communicate in a professional and effective manner with the public, Seattle Humane staff, and all volunteers, • Represent Seattle Humane in a professional and courteous manner, • Follows all written and verbally communicated departmental standard operating procedures, • Reports any health, behavior, safety, or security concerns to supervisor in a timely manner, • All other duties as assigned COMMUNICATION/INTERPERSONAL CONTACT: • Regular verbal communication with department and other operational staff, as well as written communication via written standard operating procedures, memos, emails, charts and signs., • Regular verbal communication with adopters, volunteers and clients through direct contact, over the telephone, or written communication. LICENSES/CERTIFICATION REQUIRED: • Ability to obtain Veterinary Med Clerk license (can be obtained on the job) KNOWLEDGE/EXPERIENCE/EDUCATION or TRAINING: • Familiar with characteristics of animal behavior and utilization low stress animal handling as related to a clinic/shelter environment, • Must be able to use appropriate safety equipment for fractious or feral animals, • Will be asked to handle large volumes of animals per day. Must be proficient at safe animal handling and restraint for various clinic procedures, • Must be able to read, write, listen and communicate effectively, • Must be able to perform basic mathematical operations, • Should be able to identify personal limitations and be willing to ask for help, • Ability to work independently or as part of a team, • Should be able to identify personal limitations and be willing to ask for help OTHERREQUIREMENTS: The ideal candidate for this role must possess certain physical and cognitive abilities. They must be able to work for extended periods, standing or sitting for 10 or more hours, and lift and carry up to 30 pounds repeatedly, with or without accommodation. Additionally, they must be able to bend, kneel, and work on hands and knees repeatedly, as well as use ladders and step stools. Fine motor skills are also essential, requiring an acceptable degree of dexterity in hands and fingers. Furthermore, the candidate must be able to work efficiently in stressful conditions including frequent interruptions, respond quickly to various medical situations, and rapidly process information with accuracy. Finally, they must be capable of working independently and collaboratively as part of a team. WORKING CONDITIONS: Primarily indoor working conditions in an office/clinic setting for nine to twelve hours per day. Some work may be done in kennels or outdoors. Exposures to potential hazards include waste anesthetic gases, radiation, cleaning chemicals and disinfectants, formalin, needles, scalpel blades and other sharp hazards, animal bites and scratches, zoonotic diseases, animal hair, dander and wastes, pharmaceutical and biological agents, euthanasia solution, eye hazards, steam (from autoclave), wet floors, potential electrical hazards, constant noise (vacuum, fan, barking) and interruptions, back strain, exposure to cold or other hazards with walk-in freezer. WORK HOURS: Full-time, non-exempt, hourly position. Scheduled for 40 hours per week, generally scheduled over four ten-hour shifts. The Shelter and Veterinary Clinic are open 7 days per week including holidays; schedule may vary depending on coverage, holidays or emergencies. SEATTLE HUMANE CORE VALUES: Candidate should be committed to Seattle Humanes Core Values: Collaboration Compassion Accessibility Respect Adaptability Who we are: Seattle Humane is more than ashelter;werea community resource center.We'remeeting the increasing need for pet owner support servicesso that familiesdon'thave to choose between an overdue bill and a beloved family member.We'retraining the next generation of veterinarians in ourstate-of-the-artmedical center.We'rebuilding a community of animal advocates through our volunteer and youth education programs. The impact of Seattle Humane is life-changing, for the animals in our care and the people who love them. Our top priority is to connect animals in need of rescue with the people who will love them. Through our outreach,advocacyand services, we strive to ensure that animal companionship is accessible to all. Equal Opportunity Statement: As an equal opportunity employer, Seattle Humane is committed to providing employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status or any other basis prohibited by applicable law.

Job Description DEPARTMENT: Emergency Disaster Services POSITION TITLE: Disaster Case Manager REPORTS TO: Cascade Emergency Disaster Services Director STATUS: TEMPORARY, FULL-TIME / PART-TIME; NON-EXEMPT PAY: $24/hour This role reports to Divisional Headquarters, and we are seeking individuals based in Snohomish County, Pierce County, and Skagit County. Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need! GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer. SUMMARY: This position provides direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services. Status of employment is determined by contractual obligations and contract funding. Length of employment subject to change. Case management services are needed in various areas within the State of Washington. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conducts, thorough needs assessment and develops a recovery plan to address identified disaster related un-met needs., • Providing relevant information and affective referrals for clients as part of a comprehensive and mutually agreed upon recovery plan., • Develops a relationship with client families so as to provide the best advocacy and direction for these families to ensure their reaching self-sufficiency., • Assist the survivor to determine the best course of action for both short- and long-term recovery., • Develop implements and monitors recovery plans with disaster survivors and their families to return at a minimum to pre-disaster level of well-being., • Provides extensive and intensive case management and follow-up services., • Provides crisis intervention to individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by client., • Utilizes knowledge of the resources available at all levels of government (federal, state, and local), as well as government and community resources to make appropriate referrals to resolve identified issues., • Mobilizes resources to achieve desired outcomes in accordance with service plan goals., • Maintain timely input and upkeep of client records., • Conduct home visits, as necessary., • Advocates and interacts with other service providers on behalf of participants., • Ensures complete case files and presents case files to Case Management Supervisor for review., • Maintains current and accurate documentation of services provided to clients., • Identifies and connects disaster survivors to resources on the local, state, and federal level., • Assist clients in applying for and receiving public and private benefits., • Network with Long Term Recovery group and the community to provide referrals and resources to participants., • Acting as a liaison to internal programs, external collaborations, and funding entities, • Represents The Salvation Army and its programs at meetings and events in a respectful and positive manner., • Attends meetings and events as required by the Disaster Services Director, • Comply with Salvation Army procedural requirements, including those set forth in the Employee Handbook, and all safety-related manuals., • Perform other work-related duties as assigned. EDUCATION AND WORK EXPERIENCE: • Bachelor’s degree or at least three years of relevant social services case management experience in the social services field., • Previous disaster experience a plus., • Preferably candidate will have the knowledge of social services and local resources with demonstrated ability to provide referral information to meet individual and family needs. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Bilingual Spanish/English, • Knowledge of social service delivery systems, • Knowledge of the State of Washington and / or County support resources, • Ability to work with diverse populations of individuals and to be apply cultural competency skills., • Good organizational time-management and communication skills, • Possess the ability to work well independently as well as part of a team., • Detail oriented, • Self-motivated and able to work effectively and efficiently with a minimum of supervision., • Flexible, • Team player, • Excellent telephone skills, • Ability to work in a fast-paced environment and maintain poise under pressure., • Customer service mindset, • Must be able to communicate effectively both written and orally with other staff, clients, and the greater public., • Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population., • Must be able to cooperate with The Salvation Army policies and procedures., • and possess a willingness to follow these as required by The Salvation Army headquarters and administration., • Must be proficient in typing, organizing, and filing., • Must have a working knowledge of budgeting and general knowledge of business protocols., • Must have a valid State of Washington driver’s license, be at least 21 years of age, and have the ability to pass Salvation Army MVR check and in-house driving test., • Must complete and adhere to Protecting the Mission requirements and guidelines protecting minors and vulnerable adults, including the ability to pass a criminal background check., • Ability and willingness to keep information confidential. SOFTWARE-RELATED SKILLS: • Knowledge of Microsoft Office operating system required with the required knowledge of Word and Excel; knowledge of Microsoft Access, PowerPoint, and Publisher, is helpful., • Demonstrated experience working with email software required; Lotus Notes, helpful., • Working knowledge of integrated database applications and ability to use new software programs with basic training PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate and effectively communicate over a telephone., • Ability to operate a desktop or notebook computer., • Ability to lift up to 40 lbs. (usually boxes or bags), • Ability to access and produce information from a computer., • Ability to understand written (printed or handwritten) information., • Ability to operate a motor vehicle. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination. A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances. Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available. Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements. Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time. Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation eligible for use after 6 months’ service time. Paid Holidays: 13 designated holidays + 1 floating holiday per year

Job DescriptionSalary: $33.50-$36.50 / hour BENEFITS: • Health, dental, vision and more, • 3 weeks paid time off + 10 paid holidays, • 403b with employer match, • Check out our full list of benefits andperksHERE Non-Exempt role - Starting Wage: $33.50-36.50/hour POSITION SUMMARY: TheAdmissionsManagerisresponsible forthe oversight ofanimal admissioninto Seattle Humane,whichincludes the coordination of transferring in animals for adoptionfor other animal welfareorganizationsandtheintake of surrenderedpets from the public.Efforts are focusedonbeing a resource for adoptable pets in our community who are unable to stay with their family,ondecreasinglifesaving gaps,and buildingreliable incomingsources of petsfor our adopters.TheAdmissionsManagerworks under the direction of theSenior Operations Manager; Admissions and Behaviortodeliverthe departments budgetary and strategic goals.They play a lead role in developing, implementing, and evaluating department programs and services.TheAdmissionsManager provides leadership, supports the mission,goalsand philosophy of Seattle Humane. KEY OR ESSENTIAL FUNCTIONS: • In conjunction with Senior OperationsManager;Admissionsand Behavior provide strategic direction for intake procedures, pathway planning, and population diversity goalsfor transferred and surrendered pets, • Monitor intake trends and provide feedback andoversightregardingintake decisions., • Workin collaboration withother Animal Care Managersin managing the intake process, including animal population and capacity planning, ensuring smooth operations., • Participate in discussionsregardingcurrent animal populations, providing insights, data, and recommendations as needed., • Directly supervise the AdmissionsSupervisor, • Work with AdmissionsSupervisor to supervise AdmissionsCoordinators, including hiring, training, scheduling, settingperformance goals, • Maintain department compliance with any safety,healthand labor regulations, • Function as Volunteer Caption forAdmissionsVolunteers, • Collaborate daily with other Operations departments to address interdepartmental needs and animal cases., • Writeor edit communication whenappropriate, such as, but not limited to, memos, newsletters, SOPs, and grants for operational needs, • Prepare andsubmitdepartment reports and/or other data as requested, including, but not limited to, monthly statistics, board reports, and grant/fund tracking documentation, • Submit department budget requests;followestablished annual budget amounts for assigned department accounts., • Other duties as assigned Secondary Responsibilities: • Promote a positive and cooperative work environment, fostering mutual respect and open communication., • Continuouslycontributeto the improvement of shelter services, programs, and workplace conditions byparticipatingin meetings and offering ideas., • Ensuretimelyreporting of health, safety, or behavior concerns tomaintaina secure and well-functioning department. Supervisory Responsibility: • Directly supervise the AdmissionsSupervisor and indirectly theAdmissionsCoordinators through leadership to all team members and volunteers. Foster an environment of support, growth, and accountability. COMMUNICATIONS/INTERPERSONAL CONTACT: • Regular communication withSenior Operations Manager; Admissions and Behaviorregardingconcerns, ideas, and updates, • Daily close collaboration and communication with other Operations departmentsregardinginterdepartmental concerns and needs, as well as animal cases, • Daily communication with all staff and volunteers in person, or through email, written procedures, memos, or direct mail, • Regular contact with clients in person, or through telephone,emailor direct mail, • Regular contact with other animal welfare agencies, • May act as representative of Seattle Humane for donor and media events COMPLEXITY: A high degree of independent judgment isrequired. The nature of the job will vary. Must be able to coordinate staff and volunteers and remain focused on theagencygoals andobjectives. A strong attention to detail and the ability to respond to unexpected questions, comments or requests from other divisions or the public isrequired. The ability to motivate,negotiate,and mediate is important when handling a variety of personalities and emotions. Must be able to communicate effectively and display cultural competency with many people with varying backgrounds. Requires excellent customer service skills. Must work well within a team setting. KNOWLEDGE/EXPERIENCE/EDUCATION OR TRAINING: • Customer service experiencerequired, particularly with clients in highly emotional and stressful situations, • Knowledge of Trauma-informed care practices preferred., • Previousexperience supervising and/or training staff and volunteersrequired, • Must have excellent oral communication skills, • Mustbe able to write clearly and listen effectively, • Mustpossessorganizational and planning skills todeterminework priorities and effectively manage a budget, • Must be able to analyze problems,createor negotiateappropriate solutions, and understand statistical information, • Must have at leasttwoyearsof employment in an animal shelter or related animal welfare experience, • Experience withPetPointpreferred, • Customer service experience highly preferred LICENSES/CERTIFICATES REQUIRED: • High school graduate or GED, • Capable of being certified in (human) CPR/first aid and mental health first aid, • Valid Washington State drivers license withgood drivingrecord PHYSICAL/MENTAL REQUIREMENTS: • Must be comfortable administering medications and injections, • Must be able to have difficult conversations with staff, volunteers, clients, and other sheltersregardingplacement options and euthanasia in a sensitive manner, • Must feel comfortable interacting with people in an escalated state and/or in varied emotional states such as sadness, anger, frustration, • Must be able to stand forlong periodsof time and must be able to walk quickly, • Must be able torestrain cats and dogs for medical, and perform general animal handling, • Must be able to lift and carry at least 50 pounds with or without accommodation; crouch and bend at the waist and kneel; must be able to control dogs up to 200 pounds when on a leash, • Must beable and willingand able to safely drive long distances in challenging weather conditions such as snow, rain, ice, fog, and extreme heat; must be able to drive safely in heavy traffic, • Bilingual a plus WORKING CONDITIONS: General office and animal shelter environment. When handling animals, there is a potential for animal bites, exposure to zoonotic diseases, animaldanderand noise. Potential for working with angry or irate customers.Involves entering and leaving work areas alone and at night. • Equipment Used:Personal computer and printer, office supplies, multi-lined telephone, copier, calculator, fax machine, safety boots, hearing protection, eye protection, syringes, animal restraint equipment, muzzles, respirators, gloves, animal leashes, clothes washer and dryer, broom, mop, hoses and nozzles, sprayers, scrapers, squeegees, and animal dryers.Frequent use of shelter vehicles and occasional use of dog fight equipment., • Chemical Interaction:A wide variety of cleaners, disinfectants, detergents, and medical products are usedon a daily basis.Each position at the SH willlikely encounterthese chemicals during the routine performance of their duties. Specific instructions will be provided byaSH staff memberfor the safe and proper use of these chemicals. If there are any questionsregardingthis information, copies of our chemical MSDS sheets are available forreview. If asked to use a product that is unfamiliar, contact your supervisor for proper instructions., • Work Hours:Full-time, non-exempt position.40 hoursper weekscheduled. Schedule may vary depending on department staff coverage needs, holidays, or emergencies. Must beavailableevening and/or weekend hours, as well as for emergency calls. LOCATION: The position works in an onsite capacity, in the Bellevue, WA office. SEATTLE HUMANE CORE VALUES: Candidate should be committed to SeattleHumanesCore Values: Compassion Accessibility Innovation Responsibility Teamwork WHO WE ARE: Seattle Humane is more than ashelter;werea community resource center.We'remeeting the increasing need for pet owner support servicesso that familiesdon'thave to choose between an overdue bill and a beloved family member.We'retraining the next generation of veterinarians in ourstate-of-the-artmedical center.We'rebuilding a community of animal advocates through our volunteer and youth education programs. The impact of Seattle Humane is life-changing, for the animals in our care and the people who love them. Our top priority is to connect animals in need of rescue with the people who will love them. Through our outreach,advocacyand services, we strive to ensure that animal companionship is accessible to all. Equal Opportunity Statement As an equal opportunity employer, Seattle Humane is committed to providing employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status or any other basis prohibited by applicable law.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Clinical Support Specialist works under the direction of the CSS Supervisor or Project Manager, and collaboratively as part of an integrated care team including other CSSs, Housing Stabilization Specialists, Residential Counselors, clinical case managers, and other outside provider agencies to provide and coordinate clinical services for tenants. This position offers case management and mental health services to tenants as well as coordinating care with other providers as appropriate. MAJOR DUTIES AND RESPONSIBILITIES: • Facilitate engagement of tenants through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; publicize service availability., • Develop and routinely update an Integrated Service Plan (ISP) in collaboration with tenants, case managers, and other staff, outlining goals and strategies to ensure housing success., • Identify and coordinate those case management elements that will be provided by DESC case managers or case managers from outside provider organizations., • Support tenants in maintaining safe and healthy unit conditions and passing apartment inspections. This may include hands-on assistance cleaning apartments, arranging and monitoring caregiver/chore-worker services, and/or teaching and modeling independent living skills., • Directly provide case management services not covered by other providers., • Maintain regular contact with tenants and case managers from DESC and outside provider organizations to monitor progress toward goals identified in the ISP, and to ensure adequate provision of identified services., • Document interactions with tenants through logs, service notes, EORs, emails, and other methods as appropriate in accordance with agency guidelines., • Understand and meet the various contractual service and documentation obligations relevant to your project., • Use trauma-informed strategies to intervene in crises and assist with building rule enforcement and lease compliance, as necessary., • Provide education and support for tenants to ensure success as leaseholders., • Assist tenants in the formation of interest groups or therapeutic support groups; facilitate when appropriate., • Organize outings and activities to improve tenant skills in activities of daily living and to increase the level of meaningful activity in their lives., • Work with tenants and other staff to identify needs for additional services, groups, and activities. Work with staff, outside service providers, and community resources to initiate and facilitate these services and activities., • Provide individual culturally relevant counseling and information and referral services to tenants as needed., • Facilitate community meetings., • Participate in staff meetings and trainings., • Ability to perform all major and assigned duties and responsibilities with or without accommodations., • Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire., • Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness, and drug use., • Knowledge of local homeless, mental health, and chemical dependency service systems., • Ability to communicate and work effectively with individuals from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients. EDUCATION / EXPERIENCE REQUIREMENTS: • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR PREFERRED QUALIFICATIONS: • Two years’ experience working with homeless adults disabled by chronic alcoholism, mental illness, and/or drug use., • Valid Washington State driver’s license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description PURPOSE. DIGNITY. ACTION. Operations Associate PURPOSE. DIGNITY. ACTION. (PDA) PDA strives to build robust support for non-punitive, community-based solutions to many public safety issues.With neighborhood and public partners and in partnership with community members actively seeking to move past experiences of harm and injury, we design and deliver widely supported initiatives that promote safety, restoration, and racial equity. Who We Are Formed in 1969 as The Defender Association to provide high-quality legal defense for civil rights activists in Seattle, in 2013 we began to concentrate exclusively on alternative public safety models, when King County created an in-house public defense program. PDA remained independent to carry on the work of our Racial Disparity Project, which had helped to design LEAD, the nation’s first pre-booking diversion model for drug-related offenses. In 2021, we adopted a Co-Executive Director structure, recognizing the value of power-sharing, multiple voices, and perspectives at the leadership level. Our multicultural team of lawyers, organizers, project managers, social workers, direct service providers, and administrative staff blends professional and technical skills with lived experience of the systems we’re working to change. CoLEAD Background CoLEAD developed from the LEAD framework to provide intensive case management in non-congregate shelter facilities for people who are at high risk of exposure to the criminal legal system; all participants experience substance use disorder and high barriers to housing and establishing a lawful income source. CoLEAD connects hundreds of participants to primary care, prevents overdoses (no participant has died of an overdose since we launched in Spring 2020), establishes permanent housing plans, and provides legal system coordination under the LEAD model. Position Description: The Operations Associate supports the Director of Operations to ensure operations provide high-level resources, leadership, development, and staff training. This position reports to the PDA Director of Operations to ensure we are providing quality person-centered support organization wide. Essential Job Functions: PDA/CoLEAD Operations (50%) • Supports the work of the PDA Director of Operations and other members of the CoLEAD and PDA leadership team, focused on internal operations, special initiatives, program project management, and program personnel support., • Support the PDA Director of Operations in coordinating new employee onboarding communications with PDA leadership, Co-Executive Directors, CoLEAD leadership, and operational and finance staff., • Work closely with the CoLEAD Program Director, CoLEAD Manager, and CoLEAD Supervisors to provide program oversight, integrity, and person-centered care for all CoLEAD participants, • Provide a consistent and regular on-site operations presence at sites with program staff, • Coordinate with program leadership, project managers, staff, and program subcontractors including, • Liaison with the We Deliver Care (WDC) Safety Team for program and training needs, • Liaison with ReblX, including working with the ReblX Operations Team to support check-in meetings and facilities management, • Oversee program operations and logistics including, • Resolve operational issues submitted through our centralized operations ticketing system, • Order program and harm reduction supplies, maintain proper inventory through our inventory system, and keep track of distribution., • Maintain the ORCA card distribution system for our participants, • Distribute and track all gift cards for programs, • Track all staff receipts, working with supervisors to make sure documentation is sent to operations promptly., • Liaison with other PDA workgroups to ensure coordination, including Finance and Accounting, Benefits, and Payroll, • Other duties as assigned Temporary Lodging Site Liaison & Site Operations (Site Control) (40%) • Ensure that CoLEAD complies with requirements for workplace health and safety. Communicate and train with staff to identify and report safety issues to reduce or eliminate workplace hazards, • Coordinate with Director of Operations, CoLEAD Program Director, Facilities Management, hired security, and other CoLEAD staff to coordinate move-in and move-out of Temporary Lodging sites, • Work with the Director of Operations to coordinate cross-functional disaster preparedness teams to ensure that CoLEAD has a plan in place for emergencies, including the supplies needed, at every site, • Assist the Director of Operations in overseeing all stages of new site openings, • Oversee room turnover and room occupancy status and assist with room audits at sites as necessary to ensure the room tracker and ExtendedReach are up to date and accurate., • Coordinate with the CoLEAD Manager to ensure that temporary lodging sites have operational support, • Coordinate transportation and logistics to ensure timely operations and deliveries to all temporary shelter locations, • Oversee food services, including centralizing food ordering and inventory system, as well as distribution of food to all sites, • Submit and monitor all maintenance tickets through MaintainX submitted at each site, updating the Director of Operations as needed., • May be deployed to support PDA staff and operations team members at any of the organization's sites, • Other duties and responsibilities as assigned Essential Job Qualifications: (Any equivalent combination of knowledge, skills, abilities, education, and experience) Experience: • Experience working independently on administrative projects, • 2 or more years of experience working in operations and administration that provides case management and/or outreach for residential services in a social services/human services program, • Demonstrated knowledge of program management tools, and ability to work effectively managing multiple priorities Knowledge and Skills: • Strong analytical skills and aptitude for detail, • Ability to exercise independent judgment, apply strong problem-solving and critical thinking skills, and manage competing priorities using effective organizational strategies Physical Requirements: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, • Ability to converse and listen to people in various settings, • Ability to use a computer/laptop as well as other standard office equipment, • Frequently required to stand, walk, use fingers, hands, and arms, • Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds, • Work takes place in a social services environment where long periods of sitting, working on a computer, walking to various sites, and meeting outside the site, walking up and down stairs will be required, • Travel to sites and meetings around the county is necessary, • Ability to work in an environment where there may be animals present Preferred Qualifications • Lived experience with criminal legal systems, including jails, law enforcement, and courts, as well as being unhoused, • Experience in work related to residential programs, outreach programs, or in an institutional setting, • Experience with services that are provided from a harm reduction perspective to individuals experiencing behavioral health disabilities, • Experience working with a multicultural workforce with a variety of lived, professional, and academic experiences, • Over five years of program operations experience in the human services field Location The PDA Office is in Seattle, WA. Benefits include: • 401 (k) match of up to 4% of salary, beginning after six months of employment, • Annual, 2% of salary, profit sharing contribution to 401k, provided in most years, • Generous medical and dental benefits for employees and family members, • Flexible Spending Agreement for both medical and dependent care needs, • 15 days vacation per year, increasing annually up to 20 days vacation per year, after 5 years., • 12 personal/sick days annually, • Monthly $50 employer cell phone contribution if required by position This is a Fair Labor Standards Act non-exempt, at-will position; continuation in the position depends on both performance and funding. Equal Opportunity Employer PDA is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. PDA actively promotes mutual respect, acceptance, teamwork, and productivity. PDA is committed to maintaining an organization whose staff, Board, and clients are diverse in background, experience, race, color, national origin, gender, age, religious affiliation, marital status, sexual identity, sensory, mental or physical abilities, veteran status, and other qualities that strengthen the program while reinforcing its commitment to basic fairness. People of color, those directly impacted by the criminal justice system, people who identify as queer, trans, lesbian, gay, or bisexual, and those with disabilities are strongly encouraged to apply. Individuals needing a reasonable accommodation for the application or interview process should contact . How to Apply Submit your cover letter and resume. Please note: Only applicants under consideration will be contacted. No phone calls, please.

Job DescriptionDescription: Shift: Swing (3pm - 11:30pm) Days Off: Wednesday, Thursday Shift Differential: $0.50 Per Hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Substance Use Disorder Counselors work within a multi-disciplinary team to create and implement detailed, client-centered care and safety plans; facilitate group and individual counseling; and ensure services are fully integrated with mental health, substance use, and primary care teams. Substance Use Disorder Counselors will complete screenings and perform assessments, maintain a comprehensive list of community partners and client resources; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Perform alcohol and drug use assessments to develop and support client-driven treatment plans; facilitate linkages to collaborative resources when appropriate., • Plan, organize, and facilitate treatment and support groups for clients, • Provide substance use consultations and trainings to Crisis Solutions Center staff as appropriate; serve as a subject matter expert on harm reduction and best practices by providing trauma informed care/destigmatization in SUD language and documentation., • Advocate for client access to community resources and services; consult and collaborate with community providers to ensure continuity of care., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC., • Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned, • Provide phone consultation for referents to the CSC, monitor office security cameras, answer phone calls, and other administrative duties., • Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Provide transportation for clients as necessary., • Attend a 2-week onboarding process upon hire and attend a full day of mandatory training during employment., • Licensed by the State of Washington as a Substance Use Disorder Professional in good standing., • Ability to drive an agency or conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Ability to obtain a Washington State Food Handler’s Permit., • Interest in working with individuals who are experiencing mental illness and/or substance use disorders who may be difficult to engage in other treatment programs., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong written and verbal communication skills; ability to collaborate and work effectively with consumers and staff from diverse backgrounds., • Associates degree in a relevant social science., • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies., • Familiarity of relevant community resources and methods for accessing them, • Experience working with adults living with mental illness and/or co-occurring disorders, • Bilingual The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Shift: Night (11pm - 7:30am) Days Off: Sunday, Monday Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. Job Description: Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Case managers work within a multi-disciplinary team to create and implement detailed, client-centered care and safety plans; facilitate group and individual counseling; and ensure services are fully integrated with mental health, substance use, and primary care teams. Case managers will also help develop and maintain a comprehensive list of community partners and client resources; participate in staff meetings and trainings; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC., • Create and implement short-term care plans, develop client-driven goal planners and discharge dispositions., • Facilitate clients' access to community resources and services; assist clients in building relationships with external care teams; work with existing care teams to provide goal-oriented case management services., • Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned, • Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners., • Provide phone consultation for referents to the CSC, monitors office security cameras, answer phone calls, and other administrative duties., • Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Provide transportation for clients (such as appointments outside of CSC) when needed., • Attend a 2-week onboarding process upon hire, as well as other full-day trainings on an ongoing basis., • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstrations of the ability to perform the required job duties., • Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or any other superseding credential., • Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Ability to obtain a Washington State Food Handler’s Permit., • Interest in working with individuals who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Two years’ experience working with houseless adults experiencing mental and/or substance use disorders., • Knowledge of de-escalation skills, crisis intervention and stabilization strategies, • Bilingual The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Wednesday, Thursday Shift: Night (11:30pm - 8:00AM) Shift Differential: $1.00 per hour in addition to hourly wage Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description Apply Now Position Summary The Executive Director plays a pivotal role in the success and sustainability of The Sophia Way, serving as the organization's primary leader and champion. This role is not only vital to the day-to-day operations of the organization but also instrumental in shaping and implementing strategic initiatives that directly impact the lives of the individuals and communities served by The Sophia Way. With significant independent judgment and discretion, the Executive Director establishes policies and procedures that ensure the seamless and efficient operation of the organization. This position has overarching responsibility for ensuring that all services provided by The Sophia Way meet the highest standards of quality and alignment with the organization's mission. Reporting directly to the Board of Directors, the Executive Director oversees a diverse and dynamic team of approximately 40, fostering collaboration and innovation across departments to achieve organizational goals and sustain long-term impact. The Executive Director is entrusted with upholding the mission of The Sophia Way with unwavering integrity and dedication. They serve as a steadfast advocate for the organization's vision, ensuring its continued growth, relevance, and ability to address the evolving needs of the community. By embodying The Sophia Way's values and leading with purpose, the Executive Director ensures that the organization remains a trusted and indispensable resource, advancing its mission to provide pathways toward stability, self-sufficiency, and dignity for those experiencing homelessness. What You Will Do Ensure a consistent vision and mission by implementing agreed upon strategies to achieve them. • Work with the Board and staff to lead with agreed upon shared vision for the future of the organization., • Build understanding and support of the mission., • Develop appropriate policies, programs, goals, and long-range strategies to advance that mission., • Oversee the development and implementation of yearly work plans that are aligned with the organization's strategic plan and priorities., • Represent The Sophia Way in the community to build awareness of its mission. Be visible in all conversations to ensure the organization has a voice in all human services conversations., • Act as a positive and energetic ambassador and spokesperson on behalf of the organization., • Bring a passion and commitment to fundraising efforts; act as "Chief Fundraiser" for the organization., • Identify new government, foundation, corporate, individual, and other organizational donors and steward The Sophia Way's current supporters., • Partner with the Director of Development in implementation of fund development efforts., • Be the organization's chief storyteller and brand steward. Actively participate to shape the messaging strategy, campaigns and donor communication., • Oversee the grant application process and management teams, ensuring all submissions align with The Sophia Way's mission and strategic goals., • Build and maintain relationships with grant-making organizations to secure and sustain funding., • Implement the strategic plan goal of achieving financial resiliency., • Develop the annual budget in partnership with the leadership team and the Board's Finance Committee. Ensure that budgets reflect the organization's priorities and that the organization has adequate funds to meet its short-term and long-term goals., • Oversee the financial performance of the organization in partnership with the Board, including ensuring an annual financial audit in compliance with policy and contracts., • Ensure compliance with organization contracts, as well as relevant federal and state law., • Oversee the development of strategic and operational business plans., • Oversee and support the development, implementation, and evaluation of The Sophia Way's programs and services., • Ensure that program objectives are aligned with the organization's overall strategic plan and mission, vision, and values., • Ensure the maintenance of official records and documents; ensure compliance with federal, state, and local regulations., • Establish an organizational structure and culture to bring out the best in each team member., • Ensure a strong human resources function that has effective, legally compliant employment, supervision, evaluation, and disciplinary policies and practices., • Direct and support the leadership team and ensure consistent engagement with the staff to build trust and maintain staff morale., • Ensure the implementation of, and adherence, to Board-approved policies and procedures in all operational areas., • Provide guidance in the annual and strategic planning processes., • Provide the Board with timely information on issues, trends, and progress in achieving the organization's goals and objectives., • Ensure thorough and transparent communication with the Board regarding the implementation and management of approved policies and procedures., • Provide guidance and staff support to various Board committees/task forces., • Provide suggestions for a pipeline of appropriate, potential new board members to adequately address the skills and capabilities needed for a diversified board., • Develop and/or ensure that the Board receives informative dashboards tied to the administrative and programmatic goals. Qualifications • Bachelor's degree in nonprofit management, business, or another closely related field, and a minimum of five years in nonprofit leadership or an equivalent combination of education, life, and work experience sufficient to successfully perform the essential duties of this position, • Professional certifications are a plus, • Proven track record of establishing, nurturing, and maintaining donor relations and fundraising efforts, • Experience designing and executing short- and long-term strategic plans, • Clear understanding of ED/Board collaboration and governance, • Strong communication skills, • Comfort building structure in evolving environments, • Trauma-informed leadership and cultural competency/lived-experience awareness, • Knowledge of the Eastside human services ecosystem and the organizations that work together (preferred) Working Conditions • The Executive Director may be required to work evenings and/or weekends when special projects or events are planned., • Frequent movement between work areas, including travel to The Sophia Way shelter locations and for off-site meetings and events. Salary Range $130,000 - $160,000 (Salary is commensurate with experience) Benefits • Generous Paid Time Off, • Medical, Dental, and Vision insurance (employee premiums paid by The Sophia Way), • Free virtual primary care and mental health counseling services (FirstStop Health), • IRA with 3% employer match, • Employee Assistance Program, • Educational Assistance Program All offers are contingent on the successful completion of a pre-employment background check and TB testing. Apply Now A background check is required. Job Posted by ApplicantPro

Job DescriptionDescription: On-Call Mental Health Professional – Crisis Solution Center (CSC) Pay Range: $60/hourly Shift: Variable. Day shift: 7am-3:30pm, Swing shift: 3pm-11:30pm, Night shift: 11pm-7:30am Shift Differential: $1.00 per hour for Night Shift & $0.50 per hour for Swing Shift Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan Supervised by: CSC Clinical Supervisor About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About CSC: The Crisis Solution Center (CSC) is a temporary residential treatment facility that is open 24 hours per day, 7 days per week, including holidays. The CSC provides stabilization services for individuals, ages 18 and older, experiencing a behavioral health crisis, substance use crisis, and a post-overdose crisis. The CSC has two project components, the Crisis Diversion Facility (CDF) and the Crisis Diversion Interim Services (CDIS). The Crisis Diversion Facility (CDF) is a 16-bed non-smoking facility that offers an alternative option for first responders to divert individuals from jails and hospitals. The facility accepts individuals 24 hours per day, 7 days per week, and has a 72-hour maximum length of stay. The Crisis Diversion Interim Services (CDIS) is a 30-bed non-smoking facility co-located with CDF. Individuals may be referred from CDF to CDIS for continued support in their stabilization as this is an up to 14-day stay. JOB DESCRIPTION: The On-Call Mental Health Professional works under the direction of the Clinical Supervisor or Project Manager and acts as a member of a multi-disciplinary team. As a member of a multi-disciplinary team providing crisis intervention services at a residential treatment facility, Mental Health Professional is responsible for providing comprehensive psychosocial assessments; coordinating and problem solving with first responders and other referents; creating and developing detailed recovery oriented disposition plans; linking clients with appropriate community resources; facilitating crisis resolution in the least restrictive environment; and assisting with arranging transportation for clients to appropriate facilities as needed. MAJOR DUTIES AND RESPONSIBILITIES: • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case consults for clients admitted to the CSC., • Complete and document biopsychosocial assessments, intakes, risk and safety assessments, success plans, care conference outcomes, and other clinical support provided according to agency guidelines; provide one-on-one counseling with clients to support their stabilization., • Create and implement short-term care plans, develop client-driven goal planners and discharge dispositions; facilitate linkages to community resources and services as needed., • Participate in verbal de-escalation and physical interventions in emergent situations. Work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned, • Provide phone consolation for referents of the CSC, monitor office security cameras, answer phone calls, and other administrative duties, • Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Attend a 1-week onboarding process upon hiring and attending a full day of mandatory training during employment., • Be reasonably available to accept on-call shifts with less than 24 hours' notice during day/swing/night shift hours. Must work a minimum of 15 hours per month or two 7.5-hour shifts., • Maintain current contact information with supervisor, including phone, email, text, etc., • Once a shift is accepted, it is expected that the shift is worked from start to finish, except in extraordinary circumstances that must be communicated with a supervisor., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science, or Bachelor of Nursing degree with specialty in mental health., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Be able to pass a Washington State Criminal background check., • Ability to obtain a Washington State Food Handler’s Permit., • Bilingual, • Ability to drive an agency vehicle to conduct agency related business, which requires a current Washington State driver’s license and insurable driving record., • Candidates with diverse cultural backgrounds and experiences are encouraged to apply The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds, and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day Location: Hybrid Remote - must live in WA state and be able to commute to Seattle, WA once or twice per month Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Housing Program Data Analyst is a member of a multi-disciplinary team that will support DESC’s mission by providing a spectrum of analytic and administrative services for housing programs. Considerable attention and skill are needed in the area of data analytics, problem solving, tracking, reviewing housing service documentation, and using SQL. The Housing Program Data Analyst will work under the supervision of the Senior Manager of Policy and Program Analytics and in coordination with the Housing Compliance Associate to ensure housing programs are complying with all applicable laws, regulations and contract requirements. MAJOR DUTIES AND RESPONSIBILITIES: • Identify, coordinate, and communicate processes to create efficiencies and improve program performance., • Monitor and administer DESC’s housing data collection and reporting through King County’s HMIS system., • Creating interactive dashboard visualizations, to help track key indicators of outcome and success in programs and settings., • Adherence to the HIM compliance and housing documentation improvement program, including training housing staff on documentation standards., • Serves as a subject matter expert for managers on documentation & data reporting standards that comply with regulatory requirements., • Assist various housing programs with data analysis and reporting requirements., • Use data sources to perform validation and quality control checks to track performance and compliance in identified areas., • Perform analysis on quality, cost and achievement metrics to evaluate programs, using visualization techniques to communicate insights and recommendations., • Support ongoing contract requirements with independent data analysis and written reports., • Collaborate with the Quality and Information Management Departments and other DESC partners to scope, design, and validate additional reporting and design features., • Enhance existing reports and reporting processes to create efficiencies and added value throughout DESC., • Assist in various quality assurance activities, including but not limited to quarterly internal audits., • Document project details and maintain report specifications that clearly describe how implemented features work and work with end-users to ensure usage and usability., • Associate’s degree, or 2 years of highly relevant paid work experience and formal training in data analytics to demonstrate an ability to successfully perform the job., • Strong computer skills, including using word processors, analyzing Excel spreadsheets, and writing SQL queries., • Strong oral and written communication skills and ability to work effectively with staff from various backgrounds and disciplines., • Ability to organize and coordinate work efficiently; prioritize workload, work under pressure with tight timelines and changing priorities., • Ability to work independently with a minimum of supervision, and act on own initiative, within agency procedural guidelines., • Initiative and creativity in problem solving and system development., • Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team., • Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients., • Bachelor's degree in computer science, engineering, related field or equivalent experience: advanced degree a plus., • 4 years' highly relevant paid work experience., • Knowledge of affordable housing and homelessness sectors., • Knowledge of health equity and organizational change principles., • Experience working in administration/coordination in a human services or affordable housing setting., • Experience working with individuals who are homeless, mentally ill, and/or use substances., • Demonstrated ability to use scripting or programming languages to perform tasks., • Data analysis experience with R/Python The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job DescriptionSalary: $33.50-$36.50 / hour BENEFITS: • Health, dental, vision and more, • 3 weeks paid time off + 10 paid holidays, • 403b with employer match, • Check out our full list of benefits andperksHERE Non-Exempt role - Starting Wage: $33.50-36.50/hour POSITION SUMMARY: The Foster Care Manager position is a management role responsible for oversight of the Foster Care Program. The manager is responsible for ensuring high quality care of these pets, overseeing program changes, and development of new foster initiatives. The Manager is the direct supervisor of the Foster Care Coordinators and provides coverage and guidance. The Foster Care Manager also oversees our SPOT Program, working with Foster Coordinators for day-today operations and overseeing program development and expansion. The Manager is also the direct supervisor for all Foster Volunteers; a group of around 700 active households. This position works closely with all team and department leaders to support the mission, goals, and long-term plans of Seattle Humane. This position also requires a high level of communication skill and empathy. KEY OR ESSENTIAL FUNCTIONS: • Manages population of animals in foster care in order to provide high quality individualized care, • Communicates with other program leadership for pathway planning and population management, • Oversee the day to day operations of the SPOT Program, • Reviews foster program and SPOT program procedures to create efficiency and opportunities for growth, • Sets foster priorities and capacity goals with input from other operational teams and the Senior Operations Manager; Adoption, Foster, Shelter Care, • Oversees the programs on and off campus volunteers in order to support the needs of the current and projected animal population and the staff team, • Advances team goals by focusing on strategic recruitment, retention, and advancement of volunteers, • Creates training plans, materials, and tracking processes for volunteers in order to meet the needs of the population of pets needing foster, • Oversees the staff training and specialization opportunities, • Oversees special projects and events that involve foster care, • Prepares monthly reports and/or other data requested, • Creates and updates SOPS and Process documents as needed, • Fills in on coordinator tasks as needed to provide coverage SECONDARY FUNCTIONS: • Maintains appropriate files and records. Adheres to the files and records retention policy and procedures., • Provides Manager on Duty coverage, • Supports other staff teams as needed, • Submits division budget requests; follows established annual budget amounts for assigned division accounts., • Other duties as assigned. SUPERVISORY RESPONSIBILITY: • Staff: Direct supervision of Foster Coordinators., • Volunteers: Direct supervision of all foster care volunteer positionsand Foster Program Volunteers COMMUNICATIONS/INTERPERSONAL CONTACT: • Daily close collaboration and communication with staff from Shelter Care, Foster Care, Behavior, Veterinary Services, Admissions, Adoptions, and Marketing., • Daily communication with all other staff teams regarding animal flow and planning., • Daily communication with Coordinators, • Regular written and verbal communication with the Senior Leadership Team and other management team members, • Daily communication with members of the public, • Constant communication with team volunteers., • Regular contact with volunteers from various departments., • Represents Seattle Humane in a professional manner., • Commits to valuing diversity and contributes to an inclusive working environment that is sensitive to other opinions, culture, and perspectives. COMPLEXITY: Management roles require balancing organizational needs with team capacity. Needs to show good analytical, problem-solving, and project management skills. Supervisory roles include coaching and feedback based on the individuals needs and style. A high degree of independent judgment is required. The nature of the job will vary. Must be able to supervise and coordinate staff and volunteers and remain focused on the agency goals and objectives. A strong attention to detail and the ability to respond to unexpected questions, comments or requests from other divisions or the public is required. Must be able to maintain concentration on a task or series of tasks while dealing with frequent interruptions. Must be able to train new staff and adjust plans as appropriate based on the individual. Must be able to work well without direct supervision. The ability to motivate, negotiate and mediate is important when handling a variety of personalities and emotions. A manager who is open to learning new management methods and skills as well curiosity about changes and progress in the industry is desired. KNOWLEDGE/EXPERIENCE/EDUCATION OR TRAINING: • Must have at least 2 years working in an animal welfare setting, • Must have 1 year supervisory or managerial experience, • Must have excellent oral communication skills, • Must be able to write clearly and listen effectively, • Must possess the organizational and planning skills to determine work priorities and schedules, • Must have experience working with volunteersand members of the public, • Must be able to complete Mental First Aid Certification, • Must have experience supervising staff, • Experience managing a budget preferred, • At least one year employment at an animal shelter or related professional experience handling animals is preferred, • Basic knowledge of animal health, behavior and nutrition, • Basic knowledge of Word and Excel; must be familiar with Outlook environment, internet use and e-mail; experience with databases and data entry helpful LICENSES/CERTIFICATIONS REQUIRED: • High school graduate or GED required PHYSICAL/MENTAL REQUIREMENTS: • Communicates clearly and concisely, both orally and in writing, • Comfortable administering medications and injections, • Can solve problems and make clear decisions quickly, • Has good attention to detail, • Produces accurate work despite frequent interruptions, • Negotiates, organizes, and manages multiple and complex projects, • Focuses on strategic goals and objectives and how they impact daily work, • Is sensitive to other opinions, perspectives or cultures, • Offers excellent customer service (internal and external), • Can have difficult conversations with staff and volunteers regarding placement and euthanasia in a sensitive manner, • Comfortable in dealing with angry, confused, distraught and/or upset people, • Exhibits initiative and motivation in performing all duties, • With or without accommodation has good senses of hearing, vision, and smell (to distinguish between various odors), • With or without accommodation stands for long periods of time and walks quickly, • With or without accommodation can have good dexterity and reflexes especially when restraining or moving an animal, • May lift and carry at least 50 pounds with or without accommodation; crouch and bend at the waist and kneel; must be able to control dogs up to 200 pounds when on a leash WORKING CONDITIONS: General office and animal shelter environment. When handling animals, there is a potential of animal bites, exposure to zoonotic diseases, animal dander and noise. Potential for working with angry or irate customers.Involves entering and leaving work areas alone before sunrise and after sunset. Equipment Used: Personal computer and printer, applicable software, office supplies, multi-lined telephone, copier, safety boots, hearing protection, eye protection, respirators, gloves, animal leashes, clothes washer and dryer, broom, mop, hoses and nozzle, sprayers, scrapers, squeegees and animal dryers. Work Hours:Full-time non-exempt position. 40 hours per week scheduled, five days a week. Schedule may vary depending on coverage by other department staff, holidays, or emergencies.Requires regular on-call after hours availability for Foster Emergency Line calls. LOCATION: The position works in an onsite capacity, in the Bellevue, WA office. SEATTLE HUMANE CORE VALUES: Candidate should be committed to SeattleHumanesCore Values: Collaboration Compassion Accessibility Respect Adaptability WHO WE ARE: Seattle Humane is more than ashelter;werea community resource center.We'remeeting the increasing need for pet owner support servicesso that familiesdon'thave to choose between an overdue bill and a beloved family member.We'retraining the next generation of veterinarians in ourstate-of-the-artmedical center.We'rebuilding a community of animal advocates through our volunteer and youth education programs. The impact of Seattle Humane is life-changing, for the animals in our care and the people who love them. Our top priority is to connect animals in need of rescue with the people who will love them. Through our outreach,advocacyand services, we strive to ensure that animal companionship is accessible to all. Equal Opportunity Statement As an equal opportunity employer, Seattle Humane is committed to providing employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status or any other basis prohibited by applicable law.

Job DescriptionDescription: Days Off: Monday, Tuesday Shift: Swing Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Residential Counselors to manage basic day-to-day operations at our Permanent Supportive Housing Projects. Residential Counselors assist the individuals living in our supportive housing with their daily needs, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. MAJOR DUTIES AND RESPONSIBILITIES: • Interact with residents in the general milieu and common areas., • Assist clinical staff in the coordination of services to residents; contact residents' outside service providers as necessary., • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence., • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings., • Manage all building operations in the absence of other project and clinical staff as assigned., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections., • Respond to resident complaints., • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary, • Initiate appropriate response to maintenance requests., • Participate in staff meetings and trainings., • Assist with other property management functions as assigned., • Basic understanding of homelessness and various characteristics of homeless adult population., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • BA degree in social or behavioral science., • Residential property management experience., • Experience with the challenges of mental illness and substance use. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Shift: Swing (3pm - 11:30pm) Days Off: Friday, Saturday Shift Differential: $0.50 Per Hour Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Substance Use Disorder Counselors work within a multi-disciplinary team to create and implement detailed, client-centered care and safety plans; facilitate group and individual counseling; and ensure services are fully integrated with mental health, substance use, and primary care teams. Substance Use Disorder Counselors will complete screenings and perform assessments, maintain a comprehensive list of community partners and client resources; and maintain a safe and therapeutic environment. MAJOR DUTIES AND RESPONSIBILITIES: • Perform alcohol and drug use assessments to develop and support client-driven treatment plans; facilitate linkages to collaborative resources when appropriate., • Plan, organize, and facilitate treatment and support groups for clients, • Provide substance use consultations and trainings to Crisis Solutions Center staff as appropriate; serve as a subject matter expert on harm reduction and best practices by providing trauma informed care/destigmatization in SUD language and documentation., • Advocate for client access to community resources and services; consult and collaborate with community providers to ensure continuity of care., • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC., • Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks., • Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners., • Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned, • Provide phone consultation for referents to the CSC, monitor office security cameras, answer phone calls, and other administrative duties., • Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE., • Provide transportation for clients as necessary., • Attend a 2-week onboarding process upon hire and attend a full day of mandatory training during employment., • Licensed by the State of Washington as a Substance Use Disorder Professional in good standing., • Ability to drive an agency or conduct agency-related business. A current Washington State driver's license and insurable driving record are required., • Ability to obtain a Washington State Food Handler’s Permit., • Interest in working with individuals who are experiencing mental illness and/or substance use disorders who may be difficult to engage in other treatment programs., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong written and verbal communication skills; ability to collaborate and work effectively with consumers and staff from diverse backgrounds., • Associates degree in a relevant social science., • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies., • Familiarity of relevant community resources and methods for accessing them, • Experience working with adults living with mental illness and/or co-occurring disorders, • Bilingual The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods of time, walk when completing rounds several times a day, move quickly during de-escalations, communicate with other persons by talking and hearing, and lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Clinical Support Specialist works under the direction of the CSS Supervisor or Project Manager, and collaboratively as part of an integrated care team including other CSSs, Housing Stabilization Specialists, Residential Counselors, clinical case managers, and other outside provider agencies to provide and coordinate clinical services for tenants. This position offers case management and mental health services to tenants as well as coordinating care with other providers as appropriate. MAJOR DUTIES AND RESPONSIBILITIES: • Facilitate engagement of tenants through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; publicize service availability., • Develop and routinely update an Integrated Service Plan (ISP) in collaboration with tenants, case managers, and other staff, outlining goals and strategies to ensure housing success., • Identify and coordinate those case management elements that will be provided by DESC case managers or case managers from outside provider organizations., • Support tenants in maintaining safe and healthy unit conditions and passing apartment inspections. This may include hands-on assistance cleaning apartments, arranging and monitoring caregiver/chore-worker services, and/or teaching and modeling independent living skills., • Directly provide case management services not covered by other providers., • Maintain regular contact with tenants and case managers from DESC and outside provider organizations to monitor progress toward goals identified in the ISP, and to ensure adequate provision of identified services., • Document interactions with tenants through logs, service notes, EORs, emails, and other methods as appropriate in accordance with agency guidelines., • Understand and meet the various contractual service and documentation obligations relevant to your project., • Use trauma-informed strategies to intervene in crises and assist with building rule enforcement and lease compliance, as necessary., • Provide education and support for tenants to ensure success as leaseholders., • Assist tenants in the formation of interest groups or therapeutic support groups; facilitate when appropriate., • Organize outings and activities to improve tenant skills in activities of daily living and to increase the level of meaningful activity in their lives., • Work with tenants and other staff to identify needs for additional services, groups, and activities. Work with staff, outside service providers, and community resources to initiate and facilitate these services and activities., • Provide individual culturally relevant counseling and information and referral services to tenants as needed., • Facilitate community meetings., • Participate in staff meetings and trainings., • Ability to perform all major and assigned duties and responsibilities with or without accommodations., • Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire., • Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness, and drug use., • Knowledge of local homeless, mental health, and chemical dependency service systems., • Ability to communicate and work effectively with individuals from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients. EDUCATION / EXPERIENCE REQUIREMENTS: • Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR PREFERRED QUALIFICATIONS: • Two years’ experience working with homeless adults disabled by chronic alcoholism, mental illness, and/or drug use., • Valid Washington State driver’s license and insurable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Permanent Supportive Housing Project Coordinator reports to the Project Manager, and works closely and collaboratively with Clinical, Facilities, and other PSH staff, as well as with outside vendors, to provide operational support to the building and its tenants, with special emphasis on challenges related to severe and persistent mental illness and substance use disorders. The Housing Coordinator collaborates with the Project Manager in day-to-day management of the program including activities related to personnel, scheduling, resident leasing, coordination of move-ins, maintaining and ordering supplies, general program organization, and various other aspects of PSH operations. MAJOR DUTIES & RESPONSIBILITIES • Assist Project Manager with program operation tasks as assigned., • Assist Project Manager and Supervisors with personnel-related activities as assigned., • Assist Project Manager with leasing activities including eligibility certifications, re-certifications, and lease renewals., • Assist Project Manager with enforcement of lease provisions and application of consequences for lease violations., • Work cooperatively and congenially with PSH CSS/HSS, RC, and Janitorial staff; DESC Clinical providers, Facilities, and Maintenance staff; outside service providers; and neighbors to ensure building-wide safety and security, and to support tenant success., • In close collaboration with Clinical Support Specialists and Facilities supervisors, provide operational support for unit remediation and maintenance efforts, including preparations for annual funder inspections., • In close collaboration with Clinical Support Specialists, create and manage a schedule of unit inspections, ensure proper notices are posted, and generate and manage related work orders., • Coordinate with outside vendors to establish and maintain a schedule of pest inspections, post notices and manage vendor access, and provide operational support for follow-up preparations and treatment., • Initiate appropriate response to maintenance requests., • Complete routine unskilled maintenance, such as replacing lightbulbs and switch plates., • Manage building operations in the absence of other project and clinical staff., • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems., • Maintain safety and security by monitoring all general access areas and enforcing project rules., • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems., • Write significant events involving residents and building operations activities in a daily log; read log daily., • Bachelor’s degree (social service or behavioral science preferred)., • Extensive relevant work experience may be substituted for degree, plus two years of experience with coordination responsibilities., • Demonstrated project management/coordination skills, • Demonstrated strong organizational skills, • Familiarity with navigating DESC software programs (W2W, Paycor, Bugzilla) and comfort leaning new programs as necessary., • Experience in human services, preferably working with adults challenged by economic disadvantages, homelessness, mental illness and/or substance use disorders, • Basic understanding of homelessness and experience working with people living with mental illness and substance use disorders preferred., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients., • Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team., • One year’s experience as a DESC Residential Counselor or other residential property operations/management setting., • Current Washington State Driver’s License, insurable driving record, ability to drive agency van and transport tenants. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job Description BACKGROUND REST exists to expand pathways to freedom, safety and hope in order to end sex trafficking. REST offers programs that are centered on the strengths, needs, and individual choices of each survivor we serve. We offer a continuum of care that includes outreach, a 24/7 hotline, community advocates, emergency shelter, and housing services. We are inspired by our faith as a Christian organization, are dedicated to serving people of all faith backgrounds, and do not require faith engagement. Our culture is influenced by our values of belonging, honor, trustworthiness, and tenacity. All applicants for positions at REST are considered for employment without attention to race, color, sexual orientation, national origin, veteran status or disability status. This position is open to cisgender and transgender females as the primary work location is for women only. As a Christian organization, this position works in harmony with the organization’s statement of faith and supports the spiritual health of the organization. ROLE SUMMARY The Crisis Support Supervisor is a key leader within REST’s Emergency Services team, working closely with the Director of Emergency Services to achieve divisional goals and outcomes. This position provides oversight of REST’s crisis response system, including the 24/7 hotline, the crisis response team, and mobile crisis intervention services for survivors fleeing harmful or life-threatening situations. The Crisis Support Supervisor oversees a multidisciplinary team including the Night Hotline Specialist and Crisis Intervention Mobile Advocate, ensuring survivors receive timely, trauma-informed, and survivor-centered support. This includes oversight of hotline response, crisis de-escalation, safety planning, coordination of emergency placements into 72-hour safety beds, and immediate stabilization services. The role ensures consistent, high-quality response to survivors in crisis, including those entering services through late-night outreach and emergency referrals. Additionally, this position supervises mobile crisis advocacy services that provide ongoing safety planning, resource navigation, and stabilization support for up to 30 days after survivors have reached safe and stable housing. The Crisis Support Supervisor ensures strong coordination across internal teams and community partners, maintains service quality and accountability, and promotes practices that foster safety, empowerment, and long-term stability for survivors. This role provides trauma‑informed, survivor‑centered support to individuals who have experienced sexual trauma, the majority of whom identify as female. The position requires a high degree of empathy, emotional intelligence, cultural humility, and the ability to establish trust and safety with survivors in accordance with best practices in trauma‑informed care. Due to the sensitive and personal nature of this work, clients may express preferences regarding the characteristics or lived experiences of the staff member providing support. This role requires flexibility and comfort working within a client‑choice model that prioritizes survivor autonomy and emotional safety. RESPONSIBILITIES Program Supervision • Collaborate with the Director of Emergency Services to deliver division goals and outcomes., • Evaluate the performance of the team and its individuals., • Oversee daily operations of REST’s crisis response system, including the 24/7 hotline, crisis response team, the 72-hour safety bed coordination, and crisis intervention mobile advocacy, • Provide a consistent presence in the workplace, modeling trauma-informed care, including but not limited to late-night outreach events and outreach canvassing, • Collaborate with the Outreach Supervisor for crisis outreach strategies, canvassing areas of need, and coordinating late-night outreach events, ensuring safety for staff and survivors, • Partner with the Outreach Supervisor to monitor call volume, response time, and crisis intervention to ensure quality assurance, • Ensure timely, consistent, and trauma-informed response to survivors fleeing harmful situations, • Ability to make real-time decisions that support and suit the needs of high-risk complex cases, • Plan, organize, and implement trainings that cater to the de-escalating crisis and maintain safety for staff and survivors, • Oversee program goals, objectives, and outcomes, ensuring they align with the department’s goals and the organization’s mission, • Collaborate with community partners, local organizations, and law enforcement to enhance the range of resources and referrals to offer survivors in crisis, • Assist the Director of Emergency Services in hiring and onboarding staff, on-call staff, volunteers, interns, and facilitators, • Train staff on hotline, including but not limited to safety planning, resources and referrals, crisis de-escalation, and follow-up, • Effectively train staff in understanding trauma-informed care, strength-based care, and person-centered delivery, along with policies and procedures, safety protocol, organizational/division goals, and outcomes, • Provide consistent coaching and feedback to direct reports through regular review and assessment of the employee’s performance through weekly 1:1 meetings, quarterly review of the employee’s key performance indicators (KPIs), performance improvement plans (if applicable), as well as quarterly and annual performance reviews, • Coordinate staff, volunteer, intern, and facilitator schedules, • Collaborate with the Director of Emergency Services to evaluate and implement program service policies and procedures, and all other program standards, • Promote staff wellness and sustainability in high-intensity crisis work, • Uphold REST values of belonging, trustworthiness, tenacity, and honor when engaging with staff and guests, • Cultivate a welcoming, safe, and inclusive community environment that follows all policies and procedures, as well as provides culturally responsive care for all., • Address conflicts or grievances that arise amongst clients and staff with sensitivity, care, and professionalism, and in compliance with applicable policies and procedures, • Assist in crisis response and respond to grievances for escalated client issues, • Ensure all team members are providing trauma-informed, relationship-based, and strengths-based care while following through with their respective responsibilities., • Collaborate with the Director of Emergency Services to ensure excellent quality of care of REST clients., • Fulfill all reporting requirements in REST client data systems and any additional grant reporting software, • In coordination with the Director of Emergency Services, track outcomes, and implement program evaluation (quarterly and annually) to identify and suggest areas for improvement, • Maintain facility upkeep, security, health, and cleanliness standards, • Manage budgeted funds for program operations and timely financial reporting, including monitoring and approving staff expense reports, • Collaborate with operations to ensure building safety for staff and guests, • Participate in all necessary REST staff meetings and trainings, • Complete and conduct staff performance evaluations quarterly and annually, • Self-regulate when experiencing triggers, trauma responses, or stressors in order to stay, • engaged, productive, and meet the needs of the team and clients, • Other duties as assigned QUALIFICATIONS Required • Bachelor’s degree in social work, human services, psychology, or equivalent work and field experience, • Minimum of 3-5 years of experience in crisis intervention, hotline services, outreach, or emergency response settings, • Minimum 2-3 years of supervision or team lead experience in a human services environment, • Commitment to equity, cultural humility, and inclusive practice., • Experience working with survivors or individuals experiencing complex trauma, • Demonstrated knowledge of trauma-informed, survivor-centered, and harm-reduction practices, • Strong crisis assessment, de-escalation, and safety planning skills., • Ability to manage competing priorities in a fast-paced, 24-hour program environment. Forty hours each week. Five days a week, overnight from 10pm-6am with the ability to flex during the day. Occasional on-call and outside-hours may be required. Some holidays may be required, and some seasons may require more than 40 hours/week. COMPENSATION The compensation amount for this position is up to $35 an hour. LOCATION Location will vary from REST’s office located in South Seattle and other areas for outreach. BENEFITS This position is eligible for all benefits offered to full-time non-exempt employees. This currently starts at up to 15 days (120 hours) of accrued vacation, 10 days of accrued sick time, 12 holidays, 100% employer paid medical/dental/vision premiums for the employee, one paid mental health hour each week, and a 403b retirement plan. Job conditions This position encounters a variety of daily work situations, including complex situations that require immediate attention and decision-making. There may be both routine and complex interpersonal interactions to navigate with care and thoughtfulness. Processes may change based on the changing needs of the organization, new technology, or new ideas for efficiency. Position operates as part of a team and engages in on-site work that may require time spent sitting, standing, walking up and down stairs, driving, and transporting items. Position works under occasional time constraints to meet objectives, and performs computer work, including using a keyboard, looking at a screen, using the internet, email, phone, and video conferencing.

Job DescriptionDescription: Days Off: Sunday, Monday Shift: Night (11:30pm - 8am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at DESC's Mary Pilgrim Inn. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: • Maintain order and communicate/enforce agency rules and policies., • Intervene in client crises (medical, mental health, interpersonal)., • Initiate and maintain appropriate social interactions with clients., • Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises., • Consult with other staff and/or outside agencies as needed regarding client issues and needs., • Provide information on social/health services and procedures (in-agency and outside agency) to clients., • Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate., • Screen referrals from other agencies., • Work with and support community volunteers who volunteer during shift., • Actively participate in staff meetings and in-service trainings., • Assist with the preparation, organization, serving and cleanup of food service scheduled during shift., • Maintain order and cleanliness of work area., • Recruit and supervise client volunteers for regular volunteer tasks., • Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas., • Monitor and ensure the return of all towels, blankets and other DESC property issued to clients., • Register clients and document services provided during shift hours, in accordance with established procedures., • Monitor day rest clients., • Assist with transition from nighttime shelter to day program activities, such as morning cleanup., • Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors., • Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption., • Provide information about and referral to other services available in the community to homeless people and others in need., • Basic understanding of homelessness and various characteristics of homeless adult populations., • Ability to communicate and work effectively with staff from various backgrounds and disciplines., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Description: Days Off: Thursday, Friday, Saturday Shift: Swing (3:00pm - 1:30am) Shift Differential: $0.50 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this jo

Registered Nurse (RN) - OTN Seattle, WA () -Medical - OTN Apply Job Type Full-time Description Days Off: Saturday, Sunday Shift: Day (9am to 5pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. JOB DEFINITION: The Registered Nurse (RN) provides and coordinates care for individuals suffering from opioid use disorder in DESC's low-barrier buprenorphine program. The RN acts as a member of an interdisciplinary team to provide buprenorphine services to our community's most vulnerable population, many of which are experiencing homelessness, mental illness and a range of comorbidities. This position provides the opportunity to participate in community engagement in shelters, encampments and permanent supportive housing. The RN will provide client-centered care through the lens of harm reduction and trauma-informed care. Work is done under the supervision of the Nursing Supervisor and Nurse Manager at DESC's 216 James St. Clinic. MAJOR DUTIES AND RESPONSIBILITIES: * Coordinate a low barrier office-based opioid replacement treatment program focused on a population of clients who have difficulty accessing traditional buprenorphine services. Integrate care with a multidisciplinary team of psychiatric providers, nurses, substance use professionals, peer support specialists, mental health case managers and primary care providers. * Participate in contingency-management and ongoing care coordination for individuals with stimulant-use disorder. * Assess and monitor patients in induction, stabilization, and maintenance phases of treatment with clients wanting buprenorphine or intramuscular naltrexone, using an approach that is patient-centered and includes harm reduction strategies and motivational interviewing in a non-traditional setting. * Provide counseling and education about treatment options to clients and work together with them to set and monitor goals. * Follow state and federal guidelines, as well as program-specific policies and procedures for opioid dependent patients in a collaboration with prescribing providers and dispensing pharmacies. * Provide screening, counseling and care coordination for both HIV and Hepatitis C. * Ability to use critical thinking, clinical judgment, patience and flexibility in frequent contacts with clients. * Have strong communication and customer service skills. * Demonstrate leadership ability as well as using interdisciplinary team concepts. * Provide ongoing assessment of mental status and the positive impact and side effects of treatment. * Be available for drop-in clients as well as those with scheduled visits, keep posted hours, and perform community outreach. * Assess clients for a range of health care needs and facilitate linkage and on-going connection to relevant urgent, primary and specialty health services to ensure continuity of care. Advocate for patients' access to a variety of community resources and services. * Collaborate closely with other DESC services, particularly substance use disorder staff. * Consult and collaborate with community providers to ensure continuity of care and that patients' needs are being met, and rights maintained. * Provide nursing services and basic wound care. * Serve as an educational resource and provide consultation for DESC staff. * Participate in psychiatric consultation, supervision, program meetings and in-service trainings. * Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews. * Participate in verbal de-escalation and crisis interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. * Other duties as assigned by the Nursing Supervisor, Nurse Manager or Medical Director. Requirements MINIMUM QUALIFICATIONS: * Registered Nurse, licensed in the State of Washington, in good standing. If licensed under the Nurse Licensure Compact Multistate License (NLC MSL), compliance with RCW 71.12.740 and NLC MSL Rule 402.2 is a condition of employment. * Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs. * Be able to pass a Washington State Criminal background check. * Knowledge of Harm Reduction strategies. * Ability to relate to a wide range of people, demonstrate highly developed communication skills, and have a desire to serve homeless, mentally ill clients. * Ability to remain open and receptive to constructive feedback. * Ability to work effectively with clients displaying a wide range of challenging behaviors * Ability to communicate and work effectively with staff from diverse backgrounds. * Subscribe to the philosophy of harm reduction and trauma-informed care. PREFERRED QUALIFICATIONS: * Knowledge and skill in working with co-occurring mental health and substance abuse disorders; with homeless or formerly homeless individuals; and crisis intervention and stabilization experience. * Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices. * Bachelor of Nursing degree. * Bilingual in Spanish/English. Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and sometimes stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $106,030.32 - $117,066.24 annually

Job DescriptionSalary: $28.92-$32.68/hour We are pleased to offer a $5,000 sign-on bonus at time of hire, subject to repayment if employment ends within 6 months BENEFITS: • Health, dental, vision and more, • 3 weekspaid time off+10 paid holidays, • 403b with employer match, • DVMs and LVTs receive an annual CE stipend, • Check out our fulllistof benefits andperksHERE Non-Exempt role - Starting Wage: $28.92-$32.68/hour POSITION SUMMARY: Licensed Veterinary Technicians (LVTs) are involved in all aspects of medical and surgical care in the shelter and clinic. LVTs are trusted and empowered to provide high level nursing care for hospitalized patients and anesthetic support for surgery patients, including maintaining a High-Quality High Volume Spay Neuter flow and other soft-tissue surgeries. LVTs are involved in all aspects of the comprehensive veterinary services provided to shelter pets including exams, surgery, dentals, diagnostics, infectious disease management, neonatal care, geriatric care, intensive care and emergencies. The LVT should be excited about animal welfare, shelter medicine, increasing access to veterinary care, and HQHVSN practices. KEY OR ESSENTIAL FUNCTIONS: Medicine: • Works independently caring for critical patients, providing proper medical care as assigned by a veterinarian., • Provides daily nursing care of clinic inpatients, shelter/foster patients, surgical patients and public patients. Able to work independently to provide proper medical care as assigned by a Veterinarian (DVM), • Obtains diagnostics including digital radiography and positioning, phlebotomy, in-house lab analyzer processing, • Assists with intake and discharge of patients, sharing information in a friendly and competent manner, • Infectious disease treatment, with a focus on Ringworm, Upper Respiratory Infection, Canine Infectious Respiratory Disease, Panleukopenia, and Parvovirus, • Animal husbandry duties including cleaning, feeding, watering, medicating and monitoring all animals in the veterinary clinic to maintain high standards of veterinary care, • Filling prescriptions, • Administer medications, vaccinations, and other treatments, • IV catheter placement and maintenance, • Responsible for leading the flow and function of HQHVSN surgeries with a surgical support team that sees 20-50 patients daily per DVM., • Responsible for anesthetic induction, monitoring and surgical recovery of patients, • Responsible for accurate drug calculations, management of surgical flow and accurate surgical record keeping, • Responsible for surgical prep for soft tissue and orthopedic surgical procedures, • Works independently to obtain dental x-rays and perform dental prophylaxis, • Assist with the intake and release of surgical patients, • Respond appropriately and take a lead role during an emergency and maintain competency during CPR procedures Other:, • Work closely with volunteers in the department and related programs and provide support and training as needed. Assist veterinary leadership in training & mentoring staff, • Ensure adherence to Seattle Humane policies and safe practices, • Work closely with all departments and communicates effectively regarding the medical needs of shelter animals, • Communicates in a professional and effective manner with the public, Seattle Humane staff, and volunteers, • Represent Seattle Humane in a professional and courteous manner, • Follows all written and verbally communicated departmental standard operating procedures, • Report any health, behavior, safety, or security concerns to supervisor in a timely manner, • Provides a leadership example of collaborative teamwork for the Veterinary Services team and across Seattle Humane departments, • All other duties assigned LICENSES/CERTIFICATION REQUIRED: • Must hold a Veterinary Technician license in the state of Washington or ability to transfer license from another state, • Experience in a veterinary setting or animal welfare field preferred, • Familiar with characteristics of animal behavior and utilization of low stress animal handling as related to a clinic/shelter environment, • Must be able to use appropriate safety equipment for fractious or feral animals, • Will be asked to handle large volumes of dogs and cats per day., • Must be proficient at safe animal handling and restraint for various clinic procedures, • Must be able to read, write, listen and communicate effectively, • Must be able to perform basic mathematical operations, • Should be able to identify personal limitations and be willing to ask for help, • Proficient at use of computer technology including Microsoft Office programs, email and Internet PHYSICAL & MENTAL REQUIREMENTS: The ideal candidate for this role must possess certain physical and cognitive abilities. They must be able to work for extended periods, standing or sitting for 10 or more hours, and lift and carry up to 30 pounds repeatedly, with or without accommodation. Additionally, they must be able to bend, kneel, and work on hands and knees repeatedly, as well as use ladders and step stools. Fine motor skills are also essential, requiring an acceptable degree of dexterity in hands and fingers. Furthermore, the candidate must be able to work efficiently in stressful conditions including frequent interruptions, respond quickly to various medical situations, and rapidly process information with accuracy. Finally, they must be capable of working independently and collaboratively as part of a team. COMPLEXITY: A high degree of independent judgment is required. The nature of the job will vary. Diverse duties on a weekly basis as routine varies day to day. A strong attention to detail and the ability to respond to unexpected questions and comments is required. Must be able to maintain concentration on a task or series of tasks while dealing with frequent interruptions. Must be able to work well remotely, and without direct supervision. The ability to motivate, negotiate, and mediate is important when handling a variety of personalities and emotions. Must be able to communicate effectively and display cultural competency with many people with varying backgrounds. COMMUNICATION/INTERPERSONAL CONTACT: Regular verbal communication with department and other operational staff, as well as written communication via written standard operating procedures, memos, emails, charts and signs. Regular verbal communication with adopters, volunteers and clients through direct contact, over the telephone, or written communication. WORKING CONDITIONS: Primarily indoor working conditions in an office/clinic setting for nine to twelve hours per day. Some work may be done in kennels or outdoors. Exposures to potential hazards include waste anesthetic gases, radiation, cleaning chemicals and disinfectants, formalin, needles, scalpel blades and other sharp hazards, animal bites and scratches, zoonotic diseases, animal hair, dander and wastes, pharmaceutical and biological agents, euthanasia solution, eye hazards, steam (from autoclave), wet floors, potential electrical hazards, constant noise (vacuum, fan, barking, alarms) and interruptions, back strain, exposure to cold or other hazards with walk-in freezer. WORK HOURS: Full-time, non-exempt, hourly position. Scheduled for 40 hours per week, generally scheduled over four ten-hour shifts. The Shelter and Veterinary Clinic are open 7 days per week including holidays; schedules may vary depending on coverage, holidays or emergencies. SEATTLE HUMANE CORE VALUES: Candidate should be committed to Seattle Humanes Core Values: Compassion Accessibility Innovation Responsibility Teamwork Who we are: Seattle Humane is more than a shelter, we are a community resource center. We're meeting the increasing need for pet owner support services, so that families don't have to choose between an overdue bill and a beloved family member. We're training the next generation of veterinarians in our state-of-the-art medical center. We're building a community of animal advocates through our volunteer and youth education programs. The impact of Seattle Humane is life-changing, for the animals in our care and the people who love them. Our top priority is to connect animals in need of rescue with the people who will love them. Through our outreach, advocacy, and services, we strive to ensure that animal companionship is accessible to all. Equal Opportunity Statement: As an equal opportunity employer, Seattle Humane is committed to providing employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status or any other basis prohibited by applicable law.