Offres shelter à Anaheim, CaliforniaCreate job alerts

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Peer Intake Coordinator (PIN) is responsible for providing intake services and being the main point of contact for the first 30-45 days for each new guest. The PIN will facilitate a warm welcome to the shelter, will verify referral information from referring agency, provide a tour to new guest, conduct an intake assessment, review site guidelines and expectations for living at the shelter and will provide an on-site services overview. They ensure data accuracy and enter intake information and documentation into internal guest database and HMIS (Homeless Management Information System). They will be supervised and work closely with the shelter Supervisor to ensure the move in of new guests is a seamless transition from homelessness to the shelter. The Peer Intake Navigator must fully embrace the ministry and mission of The Salvation Army, accept its Christian principles and values, and protect and enhance the image of The Salvation Army to the public. Pay Range: $20.00/hr. - $22.00/hr. Essential Functions New Guest Intake Duties • Serve as the first point of contact for new guest referrals or inquiries about referrals., • Conduct phone screenings with referring agencies., • Cross-reference the indefinite exit list., • Schedule intake times and days., • Review referral information., • Greet new guests upon arrival on-site and place their items in the bug zapper., • Provide a warm welcome and tour of the facility., • Create a safe and inviting space for the guest to engage in the intake process. This includes:, • Reviewing program guidelines and expectations., • Obtaining Release of Information (ROI) for agencies the guest is linked to., • Conducting a homelessness assessment., • Reviewing shelter information for living in a communal space, including details about showers, bathrooms, laundry, meals, shuttle times, mail, bikes, pets, vehicles, couples spaces, and programming services., • Provide move-in kits, including hygiene and linen items., • Assign and show bed space., • Assist with acquiring an ID, social and birth certificate., • Meet with each guest at least once weekly for first 30-45 days to provide light tough case management., • Assist guest with referral and resources for individual needs., • Input guest data in HMIS/CES, Wellsky and CalOptima databases., • Maintain outreach grid database., • Add guest info to bed roster, case management logs and other internal logs., • After 30-45 days, assign guest to housing case manager., • Participate in all staff meetings., • Attend guest meetings and huddles as needed., • Engage in professional development trainings., • Join Homeless Service staff meetings and trainings., • Attend Social Service and Community meetings, such as CES weekly match meetings., • Maintain a positive working relationship with all TSA staff and external community partners. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 40 lbs. Minimum Qualifications • By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army’s Christian mission are required for this position., • AA, BA, or equivalent degree (preferred)., • 1 year working with homeless, addictions, or mental illness populations., • 2 years of HMIS experience (preferred)., • Excellent interpersonal and professional communication skills to deal with guests, co-workers/volunteers, management, and community members., • Driving Test and clean MVR check., • Bilingual/Bi-literate English/Spanish preferred., • Must have the ability to communicate effectively and remain positively engaged with co-workers, community members, and guests., • Able to function in a fast-paced, frequently changing environment and adaptable., • Ability to work under pressure and handle multiple tasks with minimal supervision., • The ability to relate positively and effectively with individuals in crisis., • Must have flexible availability., • Must possess effective time management skills., • Must be able to prioritize intakes and meet expectations., • Must model professionalism and time management skills., • Excellent verbal and written communication skills., • Computer literate; effectively use computerized database for guest file management, with basic skills in Microsoft Office: Microsoft Word, PowerPoint, Excel, and Outlook email., • Ability to type 45 WPM.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Peer Intake Navigator is responsible for providing intake services to newly referred AES Guests. The Peer Intake Navigator will facilitate a warm Welcome to AES, will verify referral information from referring agency, provide a AES site tour to guest, will conduct an intake and assessment with new guest, will review site guidelines and expectations for living at AES and will provide an on-site services overview with the guest. Peer Intake Navigator will ensure data accuracy and enter intake information and documentation into internal guest database and HMIS (Homeless Management Information System). The Peer Intake Navigator will be supervised and work closely with the Program Lead to ensure the move in of new guests is a seamless transition from homelessness to emergency shelter at AES. Essential Functions New guests • Will be the first point of contact for new guest referrals or inquiries about referrals., • Will conduct phone screening with referring agencies., • Will cross reference indefinite exit list., • Will schedule intake date and time., • Will review referral information., • Will be first point of contact upon arrival on-site., • Will be responsible for placing new guest’s items in bug zapper., • Will provide a warm welcome and site tour., • Will create a safe and inviting space for guest to engage in the intake process: review program guidelines & expectations, obtain Release of Information (ROI) for agencies guest is linked to, conduct homelessness assessment, go over Occupancy Agreement, review AES information for living in communal space: shower, bathrooms, laundry, meals, shuttle times, mail, bikes, pets, vehicles, couples dorms, programming services., • Will assist guest with acquiring guest ID and move in kits: hygiene and linen., • Will show guest bed assignment., • Will conduct New Resident Orientations., • Participate in AES “all” staff meetings., • Participate in Programs team meetings, case conferencing, and operations huddles as needed., • Participate in professional development trainings., • Participate in Homeless Service staff meetings and trainings., • Participate in Social Service and Community meetings such as CES weekly match meetings., • Maintain a positive working relationship with all TSA staff and external community partners. Analytical – Synthesize complex or diverse information; conduct research, draw conclusions, and report outcomes; Develop workflow policies and procedures. Strategic Thinking - Develop strategies to achieve organizational goals; adapt strategy to address constant change and conditions. Problem Solving – Identify & resolve problems in a timely manner; gather and analyze information skillfully and develop solutions. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. PAY RATE: $20.00-$22.00/hr. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 40 lbs. Minimum Qualifications • By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army’s Christian mission are required for this position., • AA, BA, or equivalent degree (preferred)., • 2 years of HMIS experience (preferred)., • Excellent interpersonal and professional communication skills to deal with residents, co-workers/volunteers, management, and community members., • Driving Test and clean MVR check., • Bilingual/Bi-literate English/Spanish preferred., • Must have ability to communicate effectively and remain positively engaged with co-workers, community members, and residents., • Able to function in a fast-paced, frequently changing environment and be adaptable., • Ability to work under pressure and handle multiple tasks with minimal supervision., • The ability to relate positively and effectively with individuals in crisis., • Must have flexible availability., • Must possess effective time management skills., • Must be able to prioritize intakes and meet expectations., • Must model professionalism and time management skills., • Excellent verbal and written communication skills., • Computer literate; effectively use computerized database for resident file management, with basic skills in Microsoft Office: Microsoft Word, PowerPoint, Excel, and Outlook email., • Ability to type 45 WPM.

Job Description WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. JR 5280 Clinical Case Manager Santa Ana, CA 92704 Salary: $33.09 to $40.19 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. -- PATH is seeking master's level social services professionals to join our Orange County Interim Housing team as a Clinical Case Manager. This position will provide therapeutic and case management services to support the guests residing at PATH's Yale Navigation Center in Santa Ana improve their wellness and obtain housing stability. ABOUT THE YALE NAVIGATION CENTER The Yale Navigation Center is a 425-bed interim housing site that provides shelter and supportive services for individuals experiencing homelessness in Orange County. PATH's Interim Housing programs provide low-barrier, high-tolerance settings for program participants, referred to as guests, who are experiencing homelessness and have a variety of complex health, functional and social needs. These home-like environments are coupled with support and case management services to assist guests with developing a plan to break the cycle of homelessness, stabilize in housing and reintegrate into the community. WHAT IS A CASE MANAGER? Case Managers help Interim Housing guests break the cycle of homelessness by assisting them with the establishment and pursuit of a permanent housing plan through accessing and maintaining necessary support services in the community. Responsibilities of the Case Manager include: • Facilitate psychosocial rehabilitation groups for guests as required, • Accepting and processing referrals from funders, • Conducting intakes and needs assessments and collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care and their short- and long-term goals, • Meeting with established guests to support their progression towards ISP goals, • Providing on-going case management support for guests' ISP goals including assistance with benefits establishment, obtaining identification documents, employment linkage, housing referrals and accessing health care, • Utilizing and developing community resources to broker and link guests to services, • Maintain and execute confidential information according to HIPAA standards, • Have HMIS experience (preferred), • Demonstrate knowledge or experience with case management techniques including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing, • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs, • Work just as well independently as they do on a team, • Exercise mature judgement, and are highly motivated, self-starting and proactive, • Are excellent at communicating, whether in writing or verbally, • Master's Degree in Social Work or equivalent behavioral health degree eligible for licensure through the CA Board of Behavioral Sciences (e.g., MSW, MFT), • Be able and willing to work flexible hours which may include evenings or weekends, • Have employment eligibility verification, • Have or be able and willing to obtain CPR/First Aid training, • Successfully complete the following as a condition of hire:, • Tuberculosis Test, • Background Screening, • Have reliable transportation, • A valid driver's license, • Proof of insurance and ownership for personal vehicles used during work duties PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years. CALIFORNIA-BASED WORK EXPECTATIONS We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Salvation Army Homeless Service Programs serve the homeless population including those with severe mental health and substance abuse issues. All staff use trauma-informed care and strength-based approaches in all interactions with staff and residents. The Homeless Services Driver provides transportation services to designated drop-off spots. Essential Functions • To know, explain and exemplify the mission, purpose and values of The Salvation Army., • To create a safe, engaging environment for The Salvation Army employees, guests, members, volunteers, partners and vendors., • Safely and effectively transport homeless residents to various drop off locations, • To maintain appropriate confidentiality and practice good boundaries with residents and staff., • To proactively monitor vehicle safety and maintenance and maintain the cleanliness of the vehicle., • Assist residents in loading bicycles., • Trust- Ensure the safety of the residents during the performance on their duties., • Teamwork- Balance team and individual responsibilities. Share ideas to be more effective. Build a positive team spirit, morale, and group commitment to established goals, core values and objectives., • Trauma informed- Able to resolve conflict by using de-escalation and housing first approach. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 30 lbs. Minimum Qualifications • Valid California Class B Driver’s License, with passenger endorsement (P), • High School Graduate or GED with 1 year work experience., • If in recovery, must have a sobriety minimum of two (2) years., • Experience in or basic knowledge of mental health, homelessness and/or addictions fields preferred., • Criminal background check is required., • Ability to exercise sound judgment in carrying out assignments independently., • Good oral and written communication skills., • Strong sense of workplace ethics and understanding of confidentiality protocols., • Proactively identify vehicular maintenance, • Must be able to work any shift and/or assigned schedule, including weekends

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Orange County location, you will be part of a growing system of care. Opened in December 2021, CHC offers the only shelter for youth in the County, and we are excited to continue to grow the services available to youth in the coming years. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. POSITION SUMMARY: Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma, dentify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all. All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth. SHIFT AVAILABLE: Day shift: Friday-Sunday (24 hours) PAY RATE: $23.45 / hour ESSENTIAL FUNCTIONS: • Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries., • Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.), • Direct supervision of youth on-site, on outings and during meetings and appointments in the community., • Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries., • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support., • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation., • Be a proactive and involved team member and encourage youth to participate in activities., • Lead groups and workshops on skill building and healthy choices., • Develop knowledge of the current community resources available to youth., • Inspect common areas of the housing program for cleanliness daily., • Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports., • Maintain safety awareness of situations and spaces., • Function as Person in Charge (PIC), as designated., • Attend trainings, meetings and supervision as assigned., • Be timely and present at all scheduled meetings, trainings, and shifts., • Perform day to day operations and duties in accordance with established policies and procedures. EDUCATION: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in a residential program. High School Diploma required. EXPERIENCE: Minimum of 1-2 years’ experience working with youth ages 18-24. SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community. TRANSPORTATION: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud. SUPERVISORY DUTIES: This position does not perform supervisory duties. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form. Covenant House California is an Equal Opportunity Employer.

Job DescriptionFull Job Description “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description: The Client Care Assoicate is responsible for addressing clients’ immediate shelter needs, providing support and resources to ensure their safety and comfort. This included assisting with intake procedures, coordinating with shelter staff, and providing basic amenities as needed. Additionally, the associate will maintain the cleanliness and orderliness of the multiple shelters, ensuring a safe and welcoming environment for all clients. The role requires a proactive approach to problem solving and commitment to supporting clients through their immediate housing challenges. The pay range for this role is $18.00 - $20.00 per hour. Responsibilities: Client Care: * Assist with client intakes by cleaning and preparing rooms for new families entering the family shelters. * Check in with clients on-site and perform walk-throughs of family shelters to ensure client safety and welfare. * Address any after-hours client concerns. * Communicate after hour emergencies to management. * Conduct curfew checks. * Monitor sites for any safety concerns. * Ensure daily chores are completed and shelter participants maintain a clean-living environment. * Work collaboratively with shelter staff to ensure room checks are kept up to shelter standards. * Assist with distributing donations throughout all shelter sites. Facility Upkeep: * Perform general cleaning of all shelters, including sweeping, mopping, wiping, and vacuuming, and updating cleaning logs. * Dispose of all trash accumulated within the facility. * Ensure shelters are stocked with necessary items. Physical Demands: The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Ability to operate all equipment necessary to perform the job and to move or lift up to 35 pounds High School Diploma or equivalent. * Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets. * Bilingual in English and Spanish. * 1 year relevant experience. Benefits: • Medical Insurance funded up to 91% by Illumination Foundation (Options: Kaiser and Blue Shield), • Dental and Vision Insurance, • Life, AD&D and LTD Insurance funded 100% by Illumination Foundation, • Employee Assistance Program, • Professional Development Reimbursement QVXrWn4Woj

The Homeless Services Driver provides transportation services to designated drop-off spots. Valid California Class B Driver's License, with passenger endorsement (P). Valid California Class B Driver's License, with passenger endorsement (P).

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES • Shelter Security, • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises., • BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed., • SHELTER SAFETY:, • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events., • DRIVING TASKS (for licensed Monitors), • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities, • Assists passengers in securing wheelchairs, car seats and other mobility devices, • Ensures safety of passengers, operates vehicle in safe manner at all times, • Maintains trip records as well as mileage and gasoline usage records, • SHELTER SECURITY. • Monitor Shelter entrance, • Screen bags and persons entering shelter, • Patrol premises as scheduled • SHELTER SAFETY • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns • ASSET PROTECTION • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons • Client/participant support, • Drive participants as directed (Part of Client Support for Monitors with licenses), • Other duties as required and may be subject to change REQUIREMENTS: • High School Diploma or GED, • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws., • Database familiarity This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under direction of the Site Supervisor, the Ambassador is responsible for helping transform the lives of our homeless residents by ensuring the well-being and safety of our residents, performing light maintenance and housekeeping, assist with intake process and front desk responsibilities. There are three shifts including some with weekend time. Exact duties vary by shift. Essential Function Well-being of Residents • Using a trauma informed care approach to help our residents transform their lives, • Use conflict resolution and de-escalation communication strategies with residents displaying disruptive behavior., • Assist in serving food to residents., • Patrol buildings and grounds hourly to ensure safety of all guests. Check all doors, gates and perimeter., • Change and launder bedding and towels., • Sweep and mop resident rooms and dining hall as needed, empty trash., • Clean Restrooms and Laundry Room as needed and keep restrooms supplied., • Provide welcoming environment by monitoring desk, answering shelter phone and perform intake duties of assigned shift., • Drive residents to various resources and appointments throughout Orange County., • Help guests move into permanent housing or housing appointments as needed, • Assist in maintaining vehicles with cleaning and routine maintenance as needed., • Maintain mileage record in each vehicle. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Minimum Qualification • High School Graduate or GED with 1year work experience., • If in recovery, must have a sobriety minimum of one year., • Experience in or basic knowledge of mental health, homelessness and/or addictions fields preferred., • Criminal background check is required., • MVR (motor vehicle record) check if necessary., • Basic literacy and computer skills., • Ability to exercise sound judgment in carrying out assignments independently., • Good time management skills., • Good oral and written communication skills., • Strong sense of workplace ethics and understanding of confidentiality protocols., • Ability to answer telephone, greet visitors, and interact with clients and other staff members in a courteous, professional, respectful manner., • Ability to effectively use office equipment (fax and copies)., • Proactively identify vehicular maintenance.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under direction of the Site Supervisor, the Ambassador is responsible for helping transform the lives of our homeless residents by ensuring the well-being and safety of our residents, performing light maintenance and housekeeping, assist with intake process and front desk responsibilities. There are three shifts including some with weekend time. Exact duties vary by shift. Essential Function Well-being of Residents • Using a trauma informed care approach to help our residents transform their lives, • Use conflict resolution and de-escalation communication strategies with residents displaying disruptive behavior., • Assist in serving food to residents., • Patrol buildings and grounds hourly to ensure safety of all guests. Check all doors, gates and perimeter., • Change and launder bedding and towels., • Sweep and mop resident rooms and dining hall as needed, empty trash., • Clean Restrooms and Laundry Room as needed and keep restrooms supplied., • Provide welcoming environment by monitoring desk, answering shelter phone and perform intake duties of assigned shift., • Drive residents to various resources and appointments throughout Orange County., • Help guests move into permanent housing or housing appointments as needed, • Assist in maintaining vehicles with cleaning and routine maintenance as needed., • Maintain mileage record in each vehicle. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Minimum Qualification • High School Graduate or GED with 1year work experience., • If in recovery, must have a sobriety minimum of one year., • Experience in or basic knowledge of mental health, homelessness and/or addictions fields preferred., • Criminal background check is required., • MVR (motor vehicle record) check if necessary., • Basic literacy and computer skills., • Ability to exercise sound judgment in carrying out assignments independently., • Good time management skills., • Good oral and written communication skills., • Strong sense of workplace ethics and understanding of confidentiality protocols., • Ability to answer telephone, greet visitors, and interact with clients and other staff members in a courteous, professional, respectful manner., • Ability to effectively use office equipment (fax and copies)., • Proactively identify vehicular maintenance.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Family Services Case Manager plays a key role in supporting low-income individuals and families in Orange County by providing emergency assistance, resources, referrals, and strengths-based case management in close collaboration with the assigned Corps based on location. This position involves conducting client intake, assessing eligibility for services, and coordinating access to essential needs and community resources, with a focus on compassion and confidentiality. Additionally, the Case Manager actively engages with local agencies and community partners to expand service offerings, maintains accurate records, and supports seasonal assistance programs, including events like Christmas toy distributions. This role requires adherence to Salvation Army policies and HIPAA standards, fostering a supportive environment for clients of all backgrounds. Essential Functions Client Services • Interact with a diverse client demographic that includes factors such as homelessness, mental health needs, domestic violence, and other biopsychosocial factors., • Conduct intake with clients seeking help from the Family Services office to determine eligibility for services., • Provide financial or basic needs assistance to eligible clients; provide accurate referrals to community resources for those who do not qualify., • Refer clients to community resources and TSA programs as appropriate and provide a warm handoff when possible., • Conduct risk assessments and contact the appropriate mental health or protective agencies as necessary., • Attend monthly community collaborative meetings to remain current on resources and opportunities available to clients and the community., • Screen, enroll, and provide intensive case management for the Pathway of Hope program., • Demonstrate sensitivity toward all clients, regardless of age, race, creed, sexual orientation, present living conditions, needs expressed, or nationality and documentation status., • Identify, source and collaborate with agencies, churches and other community partners to expand scope of operations in assigned service provider area (SPA)., • Follow all procedures as outlined by The Salvation Army as well as partner agencies., • Document services in a prompt and thorough manner via the WellSky software., • Monitor and maintain client records in keeping with Salvation Army and HIPPA standards, including computer and written files., • Maintain accurate statistics for The Salvation Army and cooperative agencies, in keeping with any agreements made. Example: Emergency Food and Shelter Program (EFSP)., • Compile and complete monthly reports for DHQ and other contracts., • Support Corps with food pantry operations., • Organize, record and distribute donated goods as they are available., • Cooperate with other Salvation Army employees and Advisory Council committees in formulating plans for future services needed in this area., • Assist with client intake for seasonal assistance programs (such as Christmas toy donations, Back-to-school, etc)., • Participate in event planning and administration including volunteer recruitment, set up/tear down., • Dress Code: Office attire is prescribed in the Employee Handbook as well as the Orange County addendum signed at hire., • Hours: Monday through Friday, with occasional weekend hours for seasonal events. The office must be open in keeping with the current 211 listings. Hours worked may include community meetings., • Communication: Meet weekly with supervisor to review goals, progress, and other items. Working Conditions The Case Manager will perform their duties in an office and food pantry setting. Moving, lifting, carrying and unpacking will be a regular function of the job. The ability to lift up to 30 lbs is required. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, printer, fax, and telephone. Ability to operate Microsoft Office Suite. Core Competencies • Strategic Thinking - Develop strategies to achieve organizational goals; adapt strategy to address constant change and conditions., • Problem Solving – Identify & resolve problems in a timely manner; gather and analyze information skillfully and develop solutions., • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions., • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information., • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives., • Active Listening – Ability to focus completely on what the client is saying and not saying, to understand the meaning of what is said in the context of the client’s desires and support the client self-expression., • Adaptability and Flexibility – Ability to adapt successfully to changing situations and environments, able to keep calm and flexible during difficult and stressful situations., • Time Management – Ability to prioritize responsibilities effectively, create and plan assigned tasks for sufficient deadlines, the ability to create to-do and checklists, set clearly defined goals, and sets good balance between work and family life. Minimum Qualifications • BSW or BA in Human Services or equivalent preferred., • Minimum 1 year of Case Management experience., • Bilingual: Must read, write and communicate in English and a language relevant to Orange County demographic (Spanish, Vietnamese preferred), • Must be in good physical health and mental health capable of meeting the demand of the position., • Knowledge of Orange County Social Services., • Excellent interpersonal and professional communication with clients, co-workers/volunteers, management, and community members., • Detail-oriented, organized, and independent. The position will at times operate a site alone., • Driving Test and clean MVR check (required.), • If working in the area with children a criminal background check is required with certification for Protect the Mission policies and procedures.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Recovery Navigator is responsible for delivering various therapeutic services, which provide optimal quality care and consistency to both the individual and the course of their recovery. The Recovery Navigator facilitates recovery groups, recovery education and case planning including recovery and discharge plans for homeless individuals. Services are provided using a holistic case-management and trauma informed approach to homeless clients enrolled in The Salvation Army Shelter programs. Essential Functions Recovery Planning: • Initiate personal contact with newly admitted individuals experiencing the desire to work on a sobriety plan while providing support in the recovery process., • Research, Plan and Conduct groups and individual sessions per program standards, • Assist in develop and implementing an individualized recovery plan for each individual requesting assistance using measurable goals and objectives by obtaining information from the intake assessment, medical history and physical screening, family assessment and psychosocial assessment. Use and uses this information to formulate an individualized, client-centered recovery plan., • Assists the individual in discharge planning as needed and ensures proper communication of each individuals’ progress through record keeping and verbal interaction with staff., • Maintain proper documentation including; goals, progress notes, monthly statistics and client files., • Assist with entering all data on clients into Bridges and/or HMIS and CES System., • Practice consistent communication with Program Manager related to client status: This includes keeping Manager informed of services provided by the case manager/ or other service agency, challenges toward assisting clients with service plans and recovery strategies., • Participate in Homeless Service staff meetings and trainings., • Assist in education and development of student interns including the orientation of new interns, planning, and daily duties; co-lead groups as needed., • Utilize conflict management, de-escalation and crisis intervention techniques in emergency situations., • Participate in Social Service and Community meetings such as the Recovery Collaborative., • Assist in maintaining positive working relationships with community partnerships., • Problem Solving/Conflict Resolution – Identify & resolve problems and/or conflict in a timely manner; gather and analyze information skillfully and develop solutions., • Customer Service - Manage difficult and/or emotional clients, residents, staff, and/or guests; diplomatically address their needs to ensure mutually satisfying outcomes., • Oral & Written Communication - Speak & write professionally, clearly, and persuasively in a variety of potentially challenging situations; edit work for spelling and grammar; seek clarification and respond appropriately to questions., • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 40 lbs. Minimum Qualifications • By virtue of its direct contact with, and representation to people who engage in Salvation Army programs, people who demonstrate an understanding of The Salvation Army’s Christian mission are required for this position., • CADC or equivalent preferred, • Minimum 1 year experience working with people in recovery, mentally ill and homeless., • Driving Test and clean MVR check (if applicable)., • If working in vicinity of children a criminal background, check is required with certification for Protect the Mission policies and procedures., • Bilingual/Bi-literate English/Spanish preferred., • Must have ability to work with, direct, and relate well with co-workers, community members, and guests/clients., • Able to function in a fast-paced, frequently changing environment and have flexible availability., • Must possess good Guest Relations and time management skills., • Computer literate; effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Family Services Case Manager plays a key role in supporting low-income individuals and families in Orange County by providing emergency assistance, resources, referrals, and strengths-based case management in close collaboration with the assigned Corps based on location. This position involves conducting client intake, assessing eligibility for services, and coordinating access to essential needs and community resources, with a focus on compassion and confidentiality. Additionally, the Case Manager actively engages with local agencies and community partners to expand service offerings, maintains accurate records, and supports seasonal assistance programs, including events like Christmas toy distributions. This role requires adherence to Salvation Army policies and HIPAA standards, fostering a supportive environment for clients of all backgrounds. Essential Functions Client Services • Interact with a diverse client demographic that includes factors such as homelessness, mental health needs, domestic violence, and other biopsychosocial factors., • Conduct intake with clients seeking help from the Family Services office to determine eligibility for services., • Provide financial or basic needs assistance to eligible clients; provide accurate referrals to community resources for those who do not qualify., • Refer clients to community resources and TSA programs as appropriate and provide a warm handoff when possible., • Conduct risk assessments and contact the appropriate mental health or protective agencies as necessary., • Attend monthly community collaborative meetings to remain current on resources and opportunities available to clients and the community., • Screen, enroll, and provide intensive case management for the Pathway of Hope program., • Demonstrate sensitivity toward all clients, regardless of age, race, creed, sexual orientation, present living conditions, needs expressed, or nationality and documentation status., • Identify, source and collaborate with agencies, churches and other community partners to expand scope of operations in assigned service provider area (SPA)., • Follow all procedures as outlined by The Salvation Army as well as partner agencies., • Document services in a prompt and thorough manner via the WellSky software., • Monitor and maintain client records in keeping with Salvation Army and HIPPA standards, including computer and written files., • Maintain accurate statistics for The Salvation Army and cooperative agencies, in keeping with any agreements made. Example: Emergency Food and Shelter Program (EFSP)., • Compile and complete monthly reports for DHQ and other contracts., • Support Corps with food pantry operations., • Organize, record and distribute donated goods as they are available., • Cooperate with other Salvation Army employees and Advisory Council committees in formulating plans for future services needed in this area., • Assist with client intake for seasonal assistance programs (such as Christmas toy donations, Back-to-school, etc)., • Participate in event planning and administration including volunteer recruitment, set up/tear down., • Dress Code: Office attire is prescribed in the Employee Handbook as well as the Orange County addendum signed at hire., • Hours: Monday through Friday, with occasional weekend hours for seasonal events. The office must be open in keeping with the current 211 listings. Hours worked may include community meetings., • Communication: Meet weekly with supervisor to review goals, progress, and other items. Working Conditions The Case Manager will perform their duties in an office and food pantry setting. Moving, lifting, carrying and unpacking will be a regular function of the job. The ability to lift up to 30 lbs is required. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, printer, fax, and telephone. Ability to operate Microsoft Office Suite. Core Competencies • Strategic Thinking - Develop strategies to achieve organizational goals; adapt strategy to address constant change and conditions., • Problem Solving – Identify & resolve problems in a timely manner; gather and analyze information skillfully and develop solutions., • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions., • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information., • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives., • Active Listening – Ability to focus completely on what the client is saying and not saying, to understand the meaning of what is said in the context of the client’s desires and support the client self-expression., • Adaptability and Flexibility – Ability to adapt successfully to changing situations and environments, able to keep calm and flexible during difficult and stressful situations., • Time Management – Ability to prioritize responsibilities effectively, create and plan assigned tasks for sufficient deadlines, the ability to create to-do and checklists, set clearly defined goals, and sets good balance between work and family life. Minimum Qualifications • BSW or BA in Human Services or equivalent preferred., • Minimum 1 year of Case Management experience., • Bilingual: Must read, write and communicate in English and a language relevant to Orange County demographic (Spanish, Vietnamese preferred), • Must be in good physical health and mental health capable of meeting the demand of the position., • Knowledge of Orange County Social Services., • Excellent interpersonal and professional communication with clients, co-workers/volunteers, management, and community members., • Detail-oriented, organized, and independent. The position will at times operate a site alone., • Driving Test and clean MVR check (if applicable)., • If working in the area with children a criminal background check is required with certification for Protect the Mission policies and procedures.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible.Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.The Sa

Orange County Command Salvation Army Pioneer Road Tustin, CA 927821419, USA.The Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible.Its ministry is motivated by the love of God.Its mission is to preach the gospel of Je

Senior Administrative Assistant – VP of Human Resources (On-site | $75K + Bonus).Senior Administrative Assistant.Vice President of Human Resources.This is a high-impact, on-site role that requires professionalism, discretion, and top-tier administrative skills.You’ll manage day-to-day executive

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Senior Administrative Assistant – VP of Human Resources (On-site | $75K + Bonus).Senior Administrative Assistant.Vice President of Human Resources.This is a high-impact, on-site role that requires professionalism, discretion, and top-tier administrative skills.You’ll manage day-to-day executive

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Senior Administrative Assistant – VP of Human Resources (On-site | $75K + Bonus).Senior Administrative Assistant.Vice President of Human Resources.This is a high-impact, on-site role that requires professionalism, discretion, and top-tier administrative skills.You’ll manage day-to-day executive

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Senior Administrative Assistant – VP of Human Resources (On-site | $75K + Bonus).Senior Administrative Assistant.Vice President of Human Resources.This is a high-impact, on-site role that requires professionalism, discretion, and top-tier administrative skills.You’ll manage day-to-day executive

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Senior Administrative Assistant – VP of Human Resources (On-site | $75K + Bonus).Senior Administrative Assistant.Vice President of Human Resources.This is a high-impact, on-site role that requires professionalism, discretion, and top-tier administrative skills.You’ll manage day-to-day executive

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $19.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl