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About Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Program Director will be responsible for the overall development and daily operations of the site. They will be accountable for the supervision of all staff and ensure that clients’ case management is ongoing and that charts and records are reviewed and audited frequently. This person must have extensive experience serving individuals with mental illness and substance abuse histories; experience in a supportive housing setting is preferred. The individual must be a visionary leader who can inspire both staff and tenants. The FLSA status of this position is Exempt. Responsibilities: • Responsible for the overall development and daily operations of the site and the supervision of all staff., • Responsible for program development and implementation., • Ensure services are accessible to and inclusive of all participants, and delivered in a manner that supports a Housing First model, including Harm Reduction, Motivational Interviewing, and Trauma Informed Care., • Oversee compliance with organizational and funder regulations and produce required documentation., • Oversee data collection, compliance, and monitoring for governmental funding, private grants, and internal performance management metrics., • Use data to track program deliverables and goals., • Perform data integrity checks and create a plan to address any deficiencies or errors., • Provide reports to internal stakeholders / Senior Management., • Hire, train, supervise, and develop a program team with a strong sense of accountability for achieving outcomes., • Provide ongoing supervision of staff and facilitate staff meetings., • Work with Property Management to assist tenants in meeting lease terms and retaining housing., • Conduct case conferences., • Assess serious incidents and review incident management., • Facilitate community meetings., • Develop linkages with community organizations and providers to support the program and meet participant goals., • Be available on-call for tenant emergencies., • Perform other duties as assigned., • Responsible for the overall quality and provision of services to residents., • Provide leadership and vision at the site., • Develop systems for tracking and monitoring all program deliverables through data-driven performance management approaches., • Compile reports for external stakeholders., • Collaborate with the Building Operations Manager on joint planning between Social Services and Property Management, helping tenants retain housing through budgeting and money management. (Anthony Ave), • Develop or modify site policies and procedures., • Conduct quality assurance of all case records monthly., • Provide weekly clinical supervision., • Train new hires on the electronic case management system., • Provide orientation for staff to Jericho Project mission, protocols, and procedures., • Monitor and evaluate staff performance., • Identify and meet staff training needs., • Set, spend, and monitor the site operating budget within contractual guidelines., • Provide direct services to residents as needed, including carrying a small caseload when applicable (Anthony Ave), • Participate in Program Directors meetings., • Assist with Jericho Project events and network with social service organizations for current residents and graduates. Requirements: • Self-starter with a Master’s Degree in Human Services; MSW preferred (Anthony Ave only), • Extensive experience working with individuals with substance use (a must)., • Strong supervisory skills., • Good communication skills, with strong organizational writing and computer skills., • Ability to manage multiple projects and delegate tasks as needed., • Bilingual Spanish/English is a plus., • Four or more years working in the human services field in a similar supportive housing agency. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Responsibilities: • Assign and prioritize cases while overseeing day-to-day case management operations and service delivery., • Provide clinical supervision to ensure high-quality, client-centered care and compliance with agency, government, and confidentiality standards., • Oversee assessments, individualized service plans, quarterly reassessments, referrals, and documentation to ensure timely and accurate completion., • Supervise case management staff through weekly individual meetings, chart reviews, coaching, training, onboarding, and performance evaluations., • Monitor client progress and documentation through regular chart audits, quality reviews, and program reporting., • Support clients with complex needs, including mental health and substance use services, primary care, benefits, daily living supports, and conflict resolution., • Coordinate with HASA and community/partner agencies to facilitate referrals, intake interviews, placements, and ongoing care coordination., • Track referrals, placements, occupancy, and other program metrics; provide regular updates and reports to program leadership., • Collaborate with program and maintenance staff to support safe, appropriate living environments and timely resolution of building or unit concerns., • Participate in staff and community meetings and serve as manager-in-charge in the Program Director’s absence, as assigned. Required Skills: Education and Experience: • Master’s degree in Social Work., • New York State Licensed Master Social Worker (LMSW) required. Certifications & Licenses: • Required: New York State Licensed Master Social Worker (LMSW) or LMHC, • Preferred: HIV/AIDS pre-test and post-test counseling certificates. Preferred Qualifications: • Experience in HASA and/or other housing programs (congregate or scattered site)., • Bilingual/bicultural Spanish-speaking., • Experience providing individual, family, and group counseling, particularly with HIV/AIDS-affected populations and/or individuals impacted by serious mental illness, substance use, and homelessness. Schedule/Shift: Monday - Friday 9:00 AM – 5:00 PM

Job Description LOCATION DOROT Westchester, located in White Plains, is a satellite location to our NYC headquarters. Working in a hybrid model, the Manager of Social Work Supported Programs will work in the White Plains office on Tuesdays, Wednesdays, and Thursdays, and remotely the remaining days. Fieldwork is conducted throughout the entire work week as needed. ABOUT DOROT Founded in 1976, DOROT (“generations” in Hebrew) facilitates a dynamic partnership between older adults, volunteers, and professionals through programs designed to combat social isolation and loneliness and bring the generations together. DOROT is dedicated to enhancing the lives of older adults to help them live more independently as valued community members. Compassion and commitment to excellence are hallmarks of DOROT’s programs and staff. The agency is a recognized innovative leader in mobilizing volunteers and infusing social work into its service delivery model. Our programs are conducted onsite, in the home, remotely and in the community. ABOUT THE OPPORTUNITY Reporting to the Regional Director of Westchester, the Manager of Social Work Supported Programs serves as a strategic partner to the Regional Director and NYC peers to address a broad array of social work and program matters. The role includes clinical and operational oversight of psycho-social in-home assessments of older adults and the Friendly Visiting program, supervision of social workers and interns and oversight for short-term case assistance and crisis intervention. LEADERSHIP RESPONSIBILITIES: • Contribute to the overall success of the Westchester regional office by being a dynamic, thoughtful, and conscientious leader that demonstrates clinical expertise and creativity in program development and operations., • Work with DOROT’s Manhattan-based Constituent and Community Services (CCS) team on a routine basis to ensure programmatic partnership, continuity of practice, and important synergies among portfolios and staff teams., • Develop and support agency and regional office goals and lead new strategic opportunities that arise., • Encourage, track, and share constituent stories to support the agency’s work to elevate our impact with our constituents for a variety of purposes., • Represent DOROT at professional meetings/conferences and networking events and build productive relationships with community partners and aging service professionals. PRIMARY PROGRAM RESPONSIBILITIES: • Manage and oversee social work supported programming and services for the Westchester regional office, with a focus on institutional excellence and strategic vision., • Support the refinement, understanding of and compliance with team operations, social work best practices, and policies in both independent and teamwork. This includes partnership with the Regional Director of Westchester and the CCS Director to:, • Refine and manage workflow to meet portfolio priorities in partnership, • Codify program protocols and establish programmatic enhancements and efficiencies., • Be a partner to the Westchester Program Coordinator who oversees the Package Delivery and Birthday Reveler Visiting Programs, • Inspire, mentor, and oversee a team of social workers responsible for Home Assessment, Friendly Visiting, and other social engagement programs ensuring the best possible service delivery and support for current and prospective DOROT constituents., • Provide clinical supervision of LMSW social workers pursuing their LCSW through the state of NY and MSW intern as well as programmatic supervision of undergraduate college interns, • Manage key operational components of Westchester’s social work programming and services:, • With Advancement, provide content and program metrics for funding proposals/reports and marketing materials., • With Program Impact, enhance program impact tools including feedback forms and surveys., • Provision and delegation of assessment and response to the case assistance needs of older adults, caregivers, and volunteers who require additional and focused social work support, • Carry a small caseload of high-need constituents, • Ensure timely and accurate collection, tracking, maintenance of participation data and related interactions/engagements in both DOROT’s online database (Salesforce based) and the NYS Peer Place Database. This involves routine case notes and data entry; consistent review of statistics; and coordination with the Program Coordinator on monthly and annual grant reports for the Westchester Department of Senior Programs and Services., • Other projects as assigned REQUIRED QUALIFICATIONS • An LCSW with a minimum of 5 years professional social work experience, demonstrating an increasing level of responsibility; SIFI preferred, • Passion for DOROT’s mission, • A proven track record of managing a social work cohort, with at least 3 years of experience as a social work supervisor, • Direct experience with and comprehensive understanding of the field of aging and social work best practices, • Demonstrated experience fostering a spirit of collaboration with staff during both routine and transformational periods, and capacity to address challenges with flexibility, sensitivity, and creativity, • Ability to empower others to achieve results, • Capacity to think strategically, take initiative, and problem solve while incorporating sound clinical judgment, • Knowledge of and experience in working with community network of aging services, ideally in Westchester County, • Experience in recruiting new clients and volunteers, and keeping them engaged post recruitment is strongly preferred, • Experience in effectively utilizing metrics to inform and improve program goals, • Strong communication, organization, and presentation skills, • Availability to work up to approximately 5 Sundays per year for programs or events that may not be within the regular scope of work., • Proficiency with Microsoft Office 365 Suite; familiarity with Salesforce and Peer Place a plus. WHY WORK WITH US At DOROT, we believe that the power of connection can be transformative. Working with us means that you will have: • The ability to make an impact. DOROT is a mission-driven organization filled with passionate people focused on having a positive impact on the lives of our clients., • Generous time off. DOROT offers 20 days of vacation per year, 10 paid Federal holidays and up to as many as 13 paid Jewish holidays, as well as early office closures on Fridays. We also provide fully paid Parental Leave and other generous Leave policies., • Healthcare benefits. Medical, vision, dental, short-term disability, life insurance, and more. We offer a choice of benefits to ensure that you and your family are taken care of., • Support to plan for your future. DOROT currently offers all employees an opportunity to participate in the 403(b) Retirement Savings Plan immediately upon hire. Additionally, DOROT will make discretionary quarterly contributions to eligible employees’ 403(b) Retirement Savings Plan in the quarter following completion of 2 years of service with eligibility for increasing contributions for employees with more than 5 and more than 10 years of service. This position is exempt, and candidates can expect an annual base salary between $78,000 - $85,000 commensurate with experience. Please submit a cover letter and resume with your application. It is the policy of DOROT, Inc. to provide equal employment opportunity to qualified individuals for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.

JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties - Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. - Facilitates comprehensive waiver enrollment and disenrollment processes. - Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. - Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. - Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. - Assesses for medical necessity and authorizes all appropriate waiver services. - Evaluates covered benefits and advises appropriately regarding funding sources. - Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. - Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. - Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. - Identifies critical incidents and develops prevention plans to assure member health and welfare. - May provide consultation, resources and recommendations to peers as needed. - Care manager RNs may be assigned complex member cases and medication regimens. - Care manager RNs may conduct medication reconciliation as needed. - 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications - At least 2 years of experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. - Registered Nurse (RN). License must be active and unrestricted in state of practice. - In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). - Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. - Ability to operate proactively and demonstrate detail-oriented work. - Demonstrated knowledge of community resources. - Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations. - Ability to work independently, with minimal supervision and demonstrate self-motivation. - Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. - Ability to develop and maintain professional relationships. - Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. - Problem-solving skills. - Strong verbal and written communication skills. - Microsoft Office suite/applicable software program(s) proficiency. - In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications - Certified Case Manager (CCM). - Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $26.41 - $61.79 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties - Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. - Facilitates comprehensive waiver enrollment and disenrollment processes. - Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. - Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. - Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. - Assesses for medical necessity and authorizes all appropriate waiver services. - Evaluates covered benefits and advises appropriately regarding funding sources. - Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. - Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. - Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. - Identifies critical incidents and develops prevention plans to assure member health and welfare. - May provide consultation, resources and recommendations to peers as needed. - Care manager RNs may be assigned complex member cases and medication regimens. - Care manager RNs may conduct medication reconciliation as needed. - 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications - At least 2 years of experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. - Registered Nurse (RN). License must be active and unrestricted in state of practice. - In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). - Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. - Ability to operate proactively and demonstrate detail-oriented work. - Demonstrated knowledge of community resources. - Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations. - Ability to work independently, with minimal supervision and demonstrate self-motivation. - Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. - Ability to develop and maintain professional relationships. - Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. - Problem-solving skills. - Strong verbal and written communication skills. - Microsoft Office suite/applicable software program(s) proficiency. - In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications - Certified Case Manager (CCM). - Experience working with populations that receive LTSS benefits. - Care Management experience preferred. - Prior MCO experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $26.41 - $61.79 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Marketing Associate Overview Our client is seeking a creative, organized, and commercially minded Marketing Associate to support the firm’s marketing, investor relations, and business development efforts. This role will help strengthen their presence across the commercial real estate and investment management markets by developing high-quality content and communications for borrowers, investment sponsors, investors, and other industry stakeholders. The Associate will work closely with the Investor Relations, Investment, and Business Support teams to turn the firm’s transactions, market insights, people, and expertise into compelling external communications. The ideal candidate is a strong writer and project manager who is comfortable moving between strategy and execution and brings a thoughtful, modern approach to content, digital marketing, events, and stakeholder engagement. Key Responsibilities Marketing & Content Development • Support the development and execution of the firm’s marketing and communications strategy. • Help manage the firm’s content calendar, identifying opportunities around transactions, market developments, firm initiatives, events, and other timely moments. • Develop written and visual content for LinkedIn, email campaigns, presentations, the company website, and other external channels. Work with senior professionals and subject-matter experts to translate investment perspectives and market insights into clear, engaging content. Assist in developing thought leadership, transaction stories, employee features, market commentary, video concepts, and other content that differentiates the firm in the marketplace. • Maintain consistency in messaging, tone, and visual presentation across external communications. Borrower & Sponsor Marketing Support marketing initiatives designed to strengthen relationships with existing borrowers and investment sponsors and increase awareness among prospective partners. Help create sponsor-focused campaigns highlighting the company’s capabilities, Develop borrower and sponsor communications, transaction announcements, case studies, market updates, and relationship-building content. Conduct competitor and market research to identify industry trends, borrower priorities, and opportunities to differentiate the firm. Work with investment professionals to identify relevant and timely touchpoints with sponsors between transactions. Digital & Social Media Support the firm’s social media strategy, with a particular focus on LinkedIn. Draft and coordinate social content featuring transactions, firm news, market perspectives, employees, events, and executive thought leadership. Help develop more human and engaging content formats, including short-form video, interviews, behind-the-scenes content, and employee perspectives. Monitor engagement and identify content themes and formats that resonate most effectively with the firm’s audiences. Stay current on evolving social media, digital marketing, and content trends relevant to financial services and commercial real estate. Investor Communications Partner with the Investor Relations team to prepare polished investor-facing communications and materials. Assist with investor presentations, quarterly communications, fundraising materials, firm updates, and other investor content. Support the planning and execution of the firm’s Annual Investor Meeting, including presentations, event materials, communications, and attendee experience. Help maintain consistency in messaging across investor communications and other external-facing materials. Events & Industry Engagement Support the planning and execution of investor, borrower, and industry events, including conferences, webinars, roadshows, panels, and proprietary events. Develop event presentations, invitations, promotional materials, social content, and post-event communications. Track relevant industry conferences, speaking opportunities, sponsorships, and events that could enhance the company’s visibility and relationships. Coordinate with internal teams and external vendors to ensure events and materials reflect the firm’s brand. Marketing Analytics & Operations Use CRM, email marketing, social media, and website data to track engagement and campaign performance. Assist with regular reporting on key marketing metrics, including audience growth, email engagement, social performance, and campaign results. Maintain and improve marketing lists, audience segmentation, campaign workflows, and contact data. Use performance data to identify opportunities to improve future campaigns and content. Support ongoing improvements to marketing processes, tools, and templates. Qualifications • Bachelor’s degree in marketing, communications, business, journalism, finance, or a related field. • 2–5 years of relevant professional experience in marketing, communications, investor relations, financial services, commercial real estate, or a related industry. -Strong writing, editing, and communication skills. Ability to translate complex business or investment topics into clear, engaging content. -Strong project management and organizational skills with excellent attention to detail • Experience creating content for digital and social media platforms, particularly LinkedIn. • Strong visual judgment and experience with Canva, Adobe Creative Cloud, PowerPoint, or similar design tools. • Familiarity with CRM and email marketing platforms; Salesforce experience is a plus. • Comfort working with data and marketing analytics to assess performance., • Ability to work collaboratively with senior professionals and multiple internal teams. Interest in commercial real estate, investment management, or private markets strongly preferred. What Success Looks Like A successful Associate will help our client produce more distinctive, timely, and effective marketing, rather than simply more content. This person will become a trusted partner to internal teams by helping identify strong stories, developing high-quality communications, improving digital engagement, and ensuring that the firm shows up consistently and professionally across sponsor, investor, and industry touchpoints.

SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Account Executive-Senior Account Executive to join its growing Influencer team. In this role, you'll serve as a strategic driver and media powerhouse, owning client relationships, leading campaigns from concept to coverage, and mentoring the next generation of talent. Here's what you'll do: Campaign Execution & Management • Strategically build influencer lists for both paid and earned seeding campaigns, providing colorful and specific reasoning for why each talent fits the brand's creative., • Draft campaign briefs and share with the client for approval before distribution to influencers., • Manage the full content funnel: review influencer content, provide feedback, secure client sign-off, and send final "Go Live" approval and instructions to influencers., • Flag content to clients directly as soon as it goes live and provide daily campaign status updates via Slack or email. Earned Seeding & Gifting • Manage outreach for gifted products and monitor all social platforms for coverage resulting from those gifts, supported by the Account Coordinator, where applicable., • Identify and flag relevant influencers for gifting opportunities or potential long-term partnerships with clients., • Oversee the Account Coordinator in sending packages and gifts from SolComms' office., • Support in building earned influencer seeding lists, when necessary. Client Communications • Kick-start agendas for all bi-weekly client calls and develop comprehensive call recaps for distribution to the client in partnership with the Account Coordinator on an account-by-account basis., • Actively participate in overarching strategy sessions and take ownership of building out assigned sections of strategy decks., • Participate in bi-weekly client calls and share proactive updates with the client via Slack/email in real-time. Reporting & Documentation • Pull final reporting metrics via CreatorIQ or influencer screenshots and ensure they are accurately added to the internal and external trackers., • Responsible for drafting campaign, event recaps, and monthly upfronts, passing them to the Associate Director for final sign-off., • Update the CRM with notes on how influencers were to work with to assist in future sourcing., • Consolidate all influencer invoices and ensure they are sent to the Associate Director for final processing with the Finance Manager., • Monitor MightyScout on a daily basis and flag to clients in real time., • Flag applicable influencers, news, and social trends, and share strategic recommendations for gifting or partnerships, both internally and externally., • Create relevant case studies post-campaign for new business or team presentations. Influencer Relations • Build your roster of industry relations by securing influencer dates with three agents/influencers per quarter., • Own drafting mailer outreach notes; occasionally, first line of review of notes from Account Coordinator., • Review influencer lists created by Account Coordinators, with little-to-no-edits., • Assist in the drafting of influencer contracts under the guidance and final approval of the Associate Director. Mentorship • Continue to be a sounding board and resource for Account Coordinators and Summer Associates; offer advice and counsel to help improve their workflows. Here's what you bring: • 2-5 years of account management experience in an influencer marketing or integrated communications agency, with a proven track record managing paid and earned influencer campaigns end-to-end., • A portfolio highlighting high-impact influencer campaign success, including strategic talent sourcing, seeding, and gifting programs that translated brand creative into compelling, on-platform content., • Deep fluency in the influencer and social media landscape, demonstrating an advanced understanding of platform trends (TikTok, Instagram, YouTube, and emerging platforms), content formats, and what drives authentic audience engagement., • An established network of active relationships within the influencer and talent ecosystem, including contacts with talent agents and managers, and hands-on experience with platforms like CreatorIQ and MightyScout., • Proven experience managing the full influencer campaign lifecycle, from brief development and content review to client reporting and recaps., • Strong client presence: you can read a room, present a vision, and guide a conversation toward a decision., • Collaborative working style where you partner fluidly with strategy, design, social, and production teams., • Experience mentoring or developing junior team members in a professional setting. Here's what you'll get: • Annual Salary: $60k-80k, • Annual bonuses; monthly commissions for new business you sign, • Monthly transportation stipend, • Quarterly wellness stipend, • 100% employer sponsored medical, dental, and vision coverage, • Unlimited PTO, • Hybrid work schedule (Monday – Thursday: in office, Friday: work from anywhere), • Year round Summer Fridays, • Mentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team both personally and professionally. That's why we emphasize mentorship, ensuring all employees have a direct line to senior leadership to learn and grow, • Strong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time! We're a Latino and queer-owned agency - diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.

Job Description JOB DESCRIPTION JOB TITLE: Workshop Facilitator FLSA: Non-Exempt DEPARTMENT: Employment Services REPORTS TO: Program Manager SALAR: $45,000.00 to $52,000.00 SUMMARY: The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path. ESSENTIAL DUTIES & RESPONSIBILITIES: • Conduct program orientation and intake., • Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist, • Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers., • Assist with referrals to general equivalency degree completion and/or vocational training., • Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities., • Track and evaluate program participation and workshop attendance., • Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan., • Assist with placement in internships, apprenticeships, and employment opportunities., • Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants., • Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files., • Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program., • Ensure program compliance especially as it relates to reporting within the database and program outcomes. EXPERIENCE, EDUCATION AND/OR SPECIAL REQUIREMENTS: Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle criss situations with minimum supervision. Must be able to work independently and as part of a team. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Reports to: Property Manager Duties and Responsibilities: • Provides general case management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include mental health, drug and alcohol counseling, preventive health screening, and other family services., • Provide translation services through Phipps contractors to assist residents who speak languages other than English., • Collect Service Agency information for referrals. This directory may include a listing of State and/or local service providers that residents can contact for assistance (e.g., Adult Protective Services, children, individuals who are elderly, persons with disabilities, emergency assistance)., • Sponsors informational events which may include subjects relating to health care, job search seminars, life skills training, etc., • Facilitate referrals of Self-Help Groups within the community if a particular need is evident., • Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages the provision of supportive services where appropriate., • Sets up volunteer support programs with service organizations in the community., • Help the residents build informal support networks with other residents, family and friends., • Provides assistance with completing recertification documents and gathering necessary documentation where appropriate. Determine resident eligibility for various programs to maintain stable housing and prevent eviction., • Provides services for formerly homeless families, • Conduct home visits for residents who have mobility limitations or other conditions which may affect their housing benefits. The salary range for this role is $58-62,000, commensurate with education and experience Qualifications: • Minimum of Diploma or GED is required, • College degree in social work is a plus, • Two to three years’ experience in social service delivery with seniors or people with disabilities., • Demonstrated working knowledge of supportive services and other resources in the area served by the project., • Demonstrated ability to advocate, organize, problem-solve and provide results for families., • Experience with HUD multifamily housing and annual requirements, • Bi-lingual (Spanish) preferred Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The Health and Recovery Plan (HARP) Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, his/her assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member’s compliance with aftercare. This position requires that all case management activities will be performed in field via community and facilities outreach. This position is 100% field based. Work Shifts 9:00AM - 5:00PM Duties & Responsibilities • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance., • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings., • Provides Care Coordination throughout the continuum of care., • Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activities. Minimum Qualifications • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management., • One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred. Licensure and/or Certification Required: • A valid license and current registration to practice as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Master Social Worker (LMSW), or Licensed Clinical Social Worker (LCSW) issued by the New York State Education Department (NYSED) is required. Professional Competencies • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Exceptional Organizational and Communication Skills. #LI-Field #MPH50

DADA Goldberg is a creative communications agency focused on creating thoughtful stories for distinguished design and destination brands. Our services include public relations, brand positioning, event concepts and management, media planning and social media. Position Summary: Reporting to an Account Manager, the Account Executive supports our media relations efforts on behalf of our international clients. Responsibilities include client service and consultancy by communicating clearly, managing expectations and delivering results for 5-7 accounts. The AE is an active participant in client and team meetings; and, supports high-profile events. All PR team members are expected to meet with new and established media contacts 3 times each month. Essential Job Functions (duties include but are not limited to the following): • Gain the confidence of clients by thinking strategically about their challenges and demonstrating strong project management skills in the execution of account work;, • Develop and implement outreach strategies to the press and other target constituencies based on the media goals determined;, • Draft strategic pitches following the outreach calendar and reach out to the media to secure coverage;, • Continuously expand the pitching lists through comp research, research of new writers, influencers and publications internationally;, • Acquire fluency in design media – outlets, editors, freelance and staff writers; key influencers;, • Stay informed by following our key group on social media;, • Utilize email correspondence, phone calls and personal meetings to establish strong relationships to the media;, • Create substantive and accurate materials to be distributed to the media;, • Respond in a timely and cordial manner to inbound media requests for materials and interviews;, • Build relationships with writers, editors, influencers and producers who might cover our clients;, • Maintain schedules for press and client meetings;, • Prepare agendas for client meetings with the goal to reflect forward momentum and exciting updates; prepare re-cap notes after the call with a list of to-dos;, • Update and maintain team tasks on Monday.com assigning responsibility and deadline to each new task;, • Anticipate need for restrategizing or change of direction based on feedback or lack of it; collaborate with the Manager to pivot on angles and targets;, • Create weekly, monthly (if required), and yearly activity and media reports for clients;, • Keep the “best of” case study files updated for own accounts as exemplary placements are achieved;, • Help amplify media and social coverage on Instagram and LinkedIn through DADA channels, the clients’ and the media involved, • Update database and mailing lists of media, industry, influencer and client contacts;, • Organize and maintain documents, images, captions, and press materials on Dropbox;, • Read and track daily coverage of clients and related news stories online, on social media and in print;, • Report press coverage links and clips to clients daily/weekly;, • Execute frequent mailings of press releases and other collateral material to the media and influencers;, • Plan and execute media events on behalf of clients (including managing guest lists, RSVPs, onsite event management and coordinating vendors and media and other VIP introductions);, • Train and supervise Account Coordinators with clear direction. Working Conditions: Employees working in the NYC Metro Area are expected to come into the office as team and client needs require. Employees working outside of NYC may be required to travel as needed for team and client meetings and will otherwise work from home. The AE will be expected to travel to client events regularly; and, on occasion, service client projects outside of regular working hours. Every member of the DADA Goldberg team must adopt and make daily use of office systems such as Google Suite, Canva and Slack. Requirements: • B.A. degree, • 1-3 years of experience + a portfolio of media placements, • Able to work independently and multi-task, • Strong written and verbal communications skills, • Excellent organizational skills, • Detail-oriented and fastidious about data entry and database management, • Technical skills: Mac-savvy, Google Suite, MS Office Suite, Keynote, Muck Rack, Canva, • Fluency in a foreign language is a plus

Manager, Internal & External Communications This position leads MikeWorldWide’s corporate communications efforts across earned media, executive visibility, agency storytelling and social media. This role works closely with the CEO and C-suite, along with staff across the entire agency to elevate the agency’s reputation, showcase its expertise and maintain a consistent external presence. What You'll Do: Executive Communications & Media Relations • Work closely with the CEO and C-suite on strategic communications and thought leadership initiatives., • Develop and execute a media relations strategy that elevates MikeWorldWide’s visibility and reputation across its core practice areas. Leverage agency spokespeople, thought leadership, client work and company news to generate a consistent cadence of coverage in business publications, PR trades and relevant industry media., • Secure interviews, bylined articles, speaking engagements, podcasts and award opportunities that elevate executive visibility across MikeWorldWide’s network that includes Berk Communications and HudsonLake., • Develop and pitch company stories, executive commentary, evergreen features and timely newsjacking opportunities., • Build and maintain strong relationships with business, marketing and PR trade media., • Manage the editorial calendars. Corporate Communications • Lead communications around company news, including but not limited to leadership appointments, client wins, acquisitions, awards, and partnerships., • Draft press releases, media materials, messaging documents and executive. industry news and identify timely opportunities for MikeWorldWide leaders., • Maintain media lists, press trackers and quarterly communications reporting. Social Media & Owned Content • Manage MikeWorldWide’s LinkedIn and Instagram channels, creating engaging and on-trend content that highlights agency work, executive insights, client successes, culture and company news., • Maintain the social media content calendar., • Collaborate with the paid social team for targeted amplification of content when appropriate., • Collaborate with creative team to develop assets and manage timelines and priorities., • Update the corporate website with news, announcements and thought leadership content. Cross-Agency Communications & Marketing • Partner with practice leaders to identify client work, campaigns, research and expertise that can support earned media and social content., • Partner with Berk Communications, HudsonLake and other MikeWorldWide companies to identify and amplify relevant news across agency channels., • Collaborate on award submissions, agency rankings, case studies, corporate materials and other brand-building initiatives. Industry Engagement • Represent MikeWorldWide at relevant industry conferences, networking events and award ceremonies, and support agency leaders with speaking engagements. Internal Communications • Share agency news across offices and develop creative, engaging ways to highlight key announcements, client wins, employee achievements and thought leadership, ensuring important updates are visible, understood and celebrated throughout the organization. What you bring: • 4+ years of PR agency experience (REQUIRED)., • Comfortability working with C-Suite executives., • Strong attention to detail and time management., • Demonstrated fluency with AI tools (Claude, ChatGPT, or similar) as working instruments, not novelties, and an appetite to keep learning as the tools evolve., • Excellent communication, organizational, and project management skills, with the ability to manage multiple initiatives and stakeholders., • Strong visual judgment and the ability to provide effective creative direction.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Case Manager DEPARTMENT: Rapid Re-Housing (Permanent Supportive Program) FLSA: Non-Exempt REPORTS TO: Housing & Retention Services Coordinator LOCATION: Yonkers, NY SALARY: $40,000. - $45,000. SUMMARY: The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing. DUTIES & RESPONSIBILITIES:  Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.  Able to travel within the Westchester County.  Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.  Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)  Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.  Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.  Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.  Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.  Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.  Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.  Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license. ‘ AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Bilingual Case Manager (Move Coordinator) Location: White Plains, NY Schedule: Monday – Friday, 8:30 AM – 5:00 PM Position Type: Contract-to-Hire Compensation: $24/hr - $27/hr Work Setting: Onsite About the Opportunity: We are seeking a compassionate, community-minded professional who is passionate about helping individuals and families build stability through safe and affordable housing opportunities. This role is ideal for someone with experience in affordable housing, shelters, case management, social services, nonprofit organizations, behavioral health, or community outreach programs. As a Bilingual Case Manager (Move Coordinator), you will work closely with families participating in housing assistance programs, as well as landlords and property owners within the affordable housing community. You will help support successful housing placements, promote long-term tenancy stability, and connect residents with valuable community resources and support services. Bilingual Case Manager (Move Coordinator) Key Responsibilities: • Build positive working relationships with families, landlords, property managers, and community partners to support stable housing outcomes (training provided), • Guide participants through housing mobility and affordable housing programs, explaining eligibility requirements, available resources, and next steps (training provided), • Assist individuals and families with apartment searches, housing applications, and transition planning, • Support residents in developing personalized action plans focused on stability, self-sufficiency, and community integration (training provided), • Conduct ongoing follow-up with participants through phone calls, meetings, and occasional home visits to provide encouragement and assess progress, • Connect families with community resources such as employment support, childcare, education, transportation, healthcare, counseling, and financial assistance programs (training provided), • Collaborate closely with landlords, housing specialists, inspectors, and case management teams to help resolve tenancy concerns and promote positive outcomes, • Maintain accurate documentation, case notes, and program records in internal databases and SharePoint systems, • Assist with recertifications, program updates, rent adjustments, and other housing program administrative processes, • Participate in team meetings and contribute updates regarding participant progress, challenges, and success stories, • Maintain confidentiality and handle sensitive information with professionalism and empathy, • Provide additional program support and outreach assistance as needed Bilingual Case Manager (Move Coordinator) Qualifications: • High school diploma or equivalent is required. Bachelor’s degree in social work, psychology, sociology, human services, education, nonprofit management, or a related field preferred but not required., • Equivalent professional experience in social services, affordable housing, shelters, case management, behavioral health, workforce development, or community outreach will also be considered, • Experience working with underserved populations, housing programs, Section 8/HCV participants, landlords, or nonprofit/community organizations strongly preferred, • Strong interpersonal and communication skills with the ability to build trust and rapport with diverse populations, • Compassionate, patient, organized, and solutions-oriented approach, • Comfortable managing multiple priorities in a fast-paced, mission-driven environment, • Proficiency with Microsoft Office and case management/database systems, • Ability to maintain professionalism and confidentiality while supporting vulnerable populations This is an excellent opportunity for someone who enjoys meaningful, people-centered work and wants to make a direct impact in the lives of individuals and families within the affordable housing community. For consideration, please contact Katherine Cando at 732-228-8986 #M1 #LI- Ref: #563-Joule Staffing

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. As Senior Clinical Case Manager, reporting directly to the Director of Supportive Housing, you will provide supervision over the case management staff as well as the interns. Additionally, you'll also provide case management services to the residents of Woodycrest Supportive Housing, who often have substance use and/or mental health disorders. Services will include individual counseling, benefits coordination, service linkages to community resources, intensive care referrals, assessment of employability, and increasing housing stability. Specific responsibilities will include: • Managing a tenant caseload not to exceed 15 households at any point in time., • Providing bi-weekly supervision to case managers and student interns., • Conducting regular audits of charts and files, • Conducting assessments, formulating individualized service plans, and providing referrals and ongoing support to assist tenants in developing skills and achieving personal goals associated with housing stability and well-being., • Serving as the foundation of the supportive services made available to tenants, such as connecting them to community-based services and resources that are aligned with their ISP., • Facilitating a range of support groups and workshops designed to help tenants live as independently as possible., • Serving as a liaison with medical, mental health and substance abuse providers to ensure a level of care that the consumers deserve., • Aiding with educational and employment linkages., • Helping tenants overcome barriers that may affect the timely submission of monthly rent., • Working with property management to support tenants in all aspects of maintaining permanent housing, • Advocating for and with residents in all aspects of their lives and offering (but not imposing) assistance., • Participating in weekly individual supervision with the Director of Supportive Housing-Bronx Region, departmental staff meetings, interdepartmental team meetings with property management staff, and team case conferences., • Utilizing the AWARDS electronic case management system to document case information and to maintain electronic case records, maintaining physical case records as required to comply with regulations and policies set forth by HELP USA and DOHMH, and collecting and submitting weekly and/or monthly performance reports and statistical information as requested by DOHMH. Requirements • Master of Social Work or related field required., • A minimum of 3 plus years of experience with case management and supervision, service coordination, assessment, counseling, and crisis intervention., • Experience and knowledge of NYC benefits programs, rental assistance resources, and housing subsidy programs preferred., • Strong oral, written, and negotiation skills., • Strong organizational and documentation skills., • Ability to work both independently and as part of a team., • Ability to take the initiative, be dependable and resourceful, and pay keen attention to detail., • Knowledge and understanding of family systems approach to practice and experience with Motivational Interviewing and other best practices preferred., • Computer literacy, particularly with Microsoft Office applications., • Valid NYS driver's license a plus., • Availability to provide evening and weekend coverage as needed. Compensation: $31.25/hour EOE. A Drug Free Workplace.

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester. Sun River Health is currently looking for a Nurse Manager to join our team at our Bronx NY. Position Summary A Nurse Manager renders professional nursing care to patients, within an assigned unit or authorized community health center site, in support of medical care as directed by the medical staff and pursuant to the objectives and policies of the Sun River Health. Participate in the interview process, make hiring decisions, train staff on policies and procedures, conduct performance reviews, and follow progressive discipline guidelines as needed. Responsible for conducting monthly quality health standard audits of assigned units. Performs other duties as assigned on as needed basis. Job Type: Full-Time Pay Range: $96,562.56 $120,703.20 (37.5 hours) $2,700 Sign-On Bonus Terms and Conditions Apply Essential Duties and Job Responsibilities • Provide patient education according to patient's needs and preferences and document in medical record, • Attend mandated training and demonstrate competence on all nursing procedures, including relevant lab procedures, • Ensure that all clinical staff (nurses, medical and clinical assistants, laboratory staff, and Patient Navigators) adhere to and understand the work flows, documentation requirements in EHR according to SRH quality standard, • Review all site quality data monthly and identify, lead and develop strategies for improvement in collaboration with the site leadership team, to promote quality, safety and patient satisfaction, • Ensure that site champions are identified for the core quality initiatives and core systems including workflow and documentation are understood and executed, • Ensure that SRH standard procedures and work flows are implemented and followed, including but not limited to: medication management, pre-visit planning, team huddles, accurate and timely completion of Nursing Quality Logs, exam room readiness, ordering and storing of supplies and equipment, • Responsible for oversight of laboratory operations and continuous review of In-House Lab Tests Quality Control and Maintenance Logs, • Ensure that the quality of care is assessed and improved through regular record audits, • In collaboration with the rest of the site leadership team, develop and lead initiatives to promote and improve quality, safety and patient satisfaction, • Participation in Grand Rounds, • Demonstrate knowledge of decontamination and sterilization processes, and perform regular review of D & S Processing and Maintenance Logs (note: in sites with dental services, dentist performs more intensive review of logs, but NM needs to be familiar with and shares responsibility for compliance with standards), • Conduct monthly component meetings with all clinical support team and review the priority issues of the organization including quality, safety and patient satisfaction including any organizational updates or initiatives, • Monitor and facilitate patient follow-up as needed, including test results and missed appointments, • Demonstrate knowledge of the principles of growth and development over the life span, and provide age- appropriate and culturally sensitive care, including use of medical interpreters as indicated, • Perform direct patient care duties of an RN: interview patients for health history, prepare equipment and assist practitioner during examination and treatment of patients, document in patient's medical record according to SRH standard, assess and triage patients as needed, • Complete annual clinical competencies of Nurses (LPNs,RNs) & Medical Assistants, • Ensure that all newly hired staff has completed all onboarding requirements Essential Job Qualifications • Minimum Education Requirement: Bachelor's Degree, • Nursing Management experience Required, • Minimum Licensure Requirement:, • Registered Nurse NYS, • CPR/BLS Certification About Sun River Health Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 45 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health. Our Culture At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve. Benefits At Sun River Health, we are committed to building a personal relationship with our team and supporting you in every way we can. We offer competitive compensation and a comprehensive benefits package for you and your family, including: • Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy., • Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances., • Retirement Savings Plan: Plan for your future with our retirement savings options., • Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier., • Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues., • Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team., • Provider Incentive Compensation Program: Quality & Productivity., • Provider Professional License, Certification and DEA Fees Reimbursement. Why Join Sun River Health? • Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need., • Professional Growth: We provide opportunities for career advancement and professional development., • Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment., • Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care. Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all. Professional Development, Education and Loan Assistance Benefit Programs Sun River Health is committed in fostering continued growth, education, and professional advancement across its organization. Through a range of development opportunities and loan repayment programs employees are supported at every stage of their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process. In addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers.

The Case Manager assesses clients' needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing. Duties and Responsibilities: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients' ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. Experience, Education and Special Requirements: MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Case Manager to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri from 9am-5pm and staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website. Responsibilities: • Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history, • Monitor and document client progress towards service plan goals, • Conduct regular case conferences with clients and service providers as needed, • Outreach clients, and conduct monthly home visits, and field work, with clients when needed, • Assist with managing and directing all walk-in clients, • Maintain familiarity with agency and city resources available to clients, • Document progress notes for all encounters and services provided to clients, • Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff, • Completing ongoing Service Plans, Apartment Inspections, and Assessments for caseload, • Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services, • Assessing ongoing eligibility for various entitlements and resources for caseload, • Meeting monthly reporting requirements including timely documentation and engagement with full caseload, • Assisting clients with Representative Payee services including budgeting and financial education, • Participate in the Medication Monitoring Training (MMT) Program, become certified, and provide these services to clients on-site on a daily, weekly or as needed basis, • Become SOAR-Certified or complete any similar training to assist with completing SSI/SSDI applications for caseload in a timely manner., • Support program by assisting with client events, as needed, • Work one Saturday shift, from 8am-4pm, each month, • Perform additional duties as assigned. Qualifications: • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment, • Bachelor's degree in social work or another related field of study, • One year of case management or relevant work experience preferred, • Engagement and detailed oriented skills are essential, • Proficiency in Microsoft Office suite and other standard business technology is required, • Strong oral and written communication, time management and organizational skills are necessary Physical Requirements: • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients' safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on-going training, supervision, and guidance to the staff is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24x7x365. Key Essential Functions: • Provides regular supervision Social Worker, Case Manager, and the Case Associates staff., • Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance., • Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime., • Facilitates High Risk and Group Supervisions., • Participates in Case Conferences with external sources., • Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc) for program needs., • Participates/Performs staff evaluations., • Ensures regulatory/agency compliance with staff completion of trainings., • Collaborates with Residence Manager to ensure apartments are safe., • Participates in administrative meetings., • Participates in other on/off site meetings as scheduled., • Participate in Client/tenant meetings and works with staff to address and resolve entitlements issues., • Running reports in Tableau, the Agency's reporting system., • Document work in MyAvatar, the Agency's EHR system., • Ability to understand and use the Agency's ticketing system, SysAid., • Conduct apartment administrative walkthroughs., • Submit internal JBFCS reports as it relates to apartment needs when necessary., • Participate in all meetings, as assigned., • Work collaboratively as part of a service delivery team, • Ability to travel to apartments within the five boroughs on a weekly basis, • Other duties as assigned. Core competencies for the position include: • Knowledge of and experience with the operation of housing and supportive housing programs., • Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees, • Strong verbal and written communication skills, • Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail, • A problem-solving orientation, resourcefulness, resilience, • Ability to travel to visit resident apartments when needed Educational/Training Required: • LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered Experience Required/Language Preference: • A minimum of five (5) years' experience., • Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required., • This individual must have the ability to work individually on projects as well as be a collaborator., • This individual must also be organized and meticulous; and possess the ability to pay attention to detail. Computer Skills Required: • Strong computer skills, particularly in Microsoft Word and Excel, • Technologically competent in handling of administrative practices Visual and Manual Dexterity: • As required in a standard office setting, • Engage in physical activities with the residence, • The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs. Work Environment/Physical Effort: • The work environment generally does not involve physical risk or hazardous conditions., • To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time) We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Job Description Please send resume to Executive Director: Terri Coleman Terri@TLCSupportServices.org Case Manager/Service Coordinator for dual population. 2 programs, mixed caseload. (aging population that wish to live in their home, NOT in a nursing home) AND TBI survivors. Salary commensurate with experience. Bachelors AND 3+ years experience required Looking for a Case Management Supervisor to work a part time caseload (see Service Coordination) job duties below. The supervisor is expected to meet any waiver participants prior to the completion of the Revised Service Plan (RSP) developed by a Service Coordinator under their supervision. Any visits that exceed 10 in a month will be assisted by the TLC Directors. The Supervisor will have supervisory meetings with staff on at least a monthly basis, and review and sign-off on all service plans and monthly notes. In addition, they will monitor the quarterly tracking spreadsheet to ensure proper time management by staff. A supervisor MAY maintain an active caseload of waiver participants up to 25. However, this caseload must be reduced from the maximum limit allowed in relation to his/her supervisory responsibilities. The Service Coordinator Supervisor must complete a monthly face to face visit with each TBI waiver participant on their caseload. They must meet with the participant in their home at least quarterly. Job duties The Service Coordinator will also be responsible for: • Formally reviewing, updating and submitting timely Service Plans (ISP, RSP, and addendum) to the RRDS for review (refer to the Service Plan section of this Manual for specific information on Service Plan responsibilities);, • Organizing and facilitating Team Meetings; 30 day meeting and 6 month meeting, • Maintaining records for at least seven years after termination of waiver services;, • Assuring that the UAS is completed annually and meets LOC (Level of Care):, • Maintaining records of waiver transportation as described in the Manual section on Transportation Services;, • Assuring that all waiver service providers and the participant receive a current copy of the most recently approved Service Plan;, • Maintaining knowledge of all approved waiver service providers in their region;, • Conducting in-home visits with the participant no less than once a quarter, virtual visits monthly; and, • Create and Review Housing documents for annual housing audit for participants that use housing subsidy Qualifications needed Persons employed as Service Coordinators must be a/an: 1. Licensed Master Social Worker (LMSW- licensed by the NYS Education Department);, 2. Licensed Clinical Social Worker (LCSW- licensed by the NYS Education Department);, 3. Individual with a Doctorate or Master of Social Work degree;, 4. Individual with a Doctorate or Master of Psychology degree;, 5. Licensed Physical Therapist (licensed by the NYS Education Department);, 6. Registered Professional Nurse (licensed by the NYS Education Department);, 7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);, 8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);, 9. Licensed Speech Pathologist (licensed by the NYS Education Department);, 10. Licensed Occupational Therapist (licensed by the NYS Education Department); AND Must have, at a minimum, one (1) year of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury; OR Individual with a Bachelor’s degree and three (3) years of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury. \nCompany Description www.tlcsupportservices.org www.tlcsupportservices.org

The Case Manager assesses clients' needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. Duties and Responsibilities: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients' ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. Experience, Education, and Special Requirements: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM 35 hour work week, Full Time

Job Description Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: · Providing a timely outreach to new referrals · Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. · Completing members needs assessment to determine appropriate services and inform the care plan. · Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. · Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. · Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. · Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. · Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. · Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. · Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. · Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. · Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. · Provide case closure/discharge at the time of completion. · Follow all workflows meeting regulatory and accreditation requirements. · Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: · Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). · Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND · Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master’s degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Compensation range: $42,500-$47,000

Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. Responsibilities: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Other duties in keeping with the scope and nature of the position. Education and Requirements: • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals Acacia Network is an equal opportunity employer

Park Avenue (Bronx) - Bronx, NY 10456 Salary Range $24.37 - $26.37 Hourly Position Type Full Time Category Social Work Title: Case Manager Location: New York Metropolitan Area Reports to: Case Manager Supervisor Pay Range: $24.37 $26.37 per hour (effectively $44,356 $48,000 per year) Classification: Non-Exempt Employment Type: Full-time (35 hour per week) Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed). Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Ability to walk, stand, kneel, crouch, and bend over., • Ability to lift, reach, and handle objects weighing up to 25 pounds., • Ability to sit at a desk and work on a computer for prolonged periods., • Ability to travel to different locations within New York City, as needed. Work Environment / Schedule Requirements: • Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods., • May be required to work on or during evenings, weekends, and holidays., • Bachelor's degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject "Reasonable Accommodation Request." Competitive Benefits Package • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Hot Job 2432 Lyvere St Residence - Bronx, NY 10461 Salary Range $80,000.00 - $80,000.00 Salary Position Type Full Time Education Level Graduate Degree JOB SCOPE: The Program Director is a Senior Manager with responsibility for maintaining a residence in compliance with applicable regulatory standards set forth by the NYS Office of Mental Health, NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and or the United States Department of Housing and Development. Major areas of responsibility include ensuring quality case management and care for all residents, maintaining comprehensive case records, providing leadership and supervision of direct care staff, oversight of the maintenance operations of the facilities, responding to crises, and administrative reporting. The Program Director is responsible for the clinical, operational, and financial functions of the residence. ESSENTIAL FUNCTIONS: • Oversees all social/clinical services and building operations. Directly supervises program staff and shared clinical/program services staff. Remains in contact with on-duty staff by cell phone 24 hours per day., • Conducts weekly (or as needed) individual supervision meetings with each Residential Counselor or Case Manager, and Front Desk Counselors., • Responsible for hiring all program staff., • Ensures that residents follow appropriate psychiatric and medical plans; approves individual service plans for each resident. Integrates services of the Health Care Coordinator with other program and case management services., • Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off as indicated; approves admission and discharge summaries., • Ensures that counselors' paperwork is completed in a timely and thorough manner., • Conducts and participates in case conferences, • Designs and implements a quality assurance and utilization review plan for the Residence; monitors compliance and reports regularly to the Regional Director on the status of compliance efforts., • Reports all untoward incidents and directs follow-up of incidents., • Investigate and address resident complaints and grievances., • Prepare written correspondence and notifications on resident related issues., • Keep PCMH Administrators and Managers aware of significant events and issues within the facility., • Conducts internal audits of clinical case records, financial records, and all other program documentation to ensure compliance with city, state, and federal regulations. Responsible for maintaining all facility licenses, accreditation and certifications., • Monitors compliance with all applicable safety and health code requirements., • Maintains productive working relationships with provider groups and referral sources., • Adheres, and facilitates adherence of all staff, to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies & Procedures Manual., • Conducts in-service training on a regular basis and ensures that all case managers and counselors are properly trained in counseling techniques, emergency procedures and crisis intervention. Ensures that all staff receives first aid training, and that case managers/counselors have all required credentials on file., • Supervises collection and submission of all rental payments and receipts. Ensures proper accounting documentation of rental income. Meets all occupancy and collection objectives set by Administration., • Enforces terms and conditions outlined in all Lease and Lease Riders and directs evictions., • Oversees facilities maintenance, including repairs, preventative maintenance, and work by outside vendors in the facility., • Responsible for monitoring spending and documentation of petty cash., • Where applicable, helps to ensure compliance with LIHTC regulatory requirements, including working with residents to obtain required documentation., • Performs other duties, consistent with the goals and objectives of the program, as assigned by the Regional Director, or Director of Residential Services. KNOWLEDGE: • Paycom, • Microsoft Office, • Foothold AWARDS, • LIHTC Compliance, where applicable, • CPR/First Aid, • NYS OMH Licensed Housing Regulations, NYS OMH Supported Housing Guidelines, and/or NYC DOHMH OPRE Standards. SKILLS AND ABILITIES: • Excellent oral and written communication skills, • Strong organizational and system tracking skills, • Excellent judgment, • Basic math skills, • Detail oriented, • Ability to work proactively, • Ability to problem solve, • Ability to think critically, • Ability to think strategically, • Ability to effectively manage time, • Ability to manage and minimize agency risk., • Ability to engage resident population, • Ability to appropriately assess and respond to crises, • Ability to demonstrate flexibility, creativity, and initiative, • Ability to handle multiple tasks and shift between responsibilities, • Ability to teach, train, and supervise others in mental health case management services, • Ability to work effectively with others and demonstrate conflict resolution skills EDUCATION AND EXPERIENCE: • Minimum of a Master's Degree in a Mental Health discipline or related field is required in Licensed Housing. Minimum of a Bachelor's Degree in a Mental Health discipline or related field with 5 years related experience for Supported Housing required., • Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing software., • Minimum five (5) years residential management experience in the mental health field.

The Case Manager assesses clients' needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. Duties & Responsibilities: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients' ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. Experience, Education, and Special Requirements: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. 9:00 AM - 5:00 PM Tuesday - Saturday, with one late day of 11:00 AM - 7:00 PM 35 Hours weekly/ Full Time

As a Care Design New York Care Manager, you will help people with intellectual and/or development disabilities identify and realize their long-term and short-term goals by developing, implementing, and monitoring their person-centered Life Plans. These plans help our members live their best life so we'll count on your best relational and organizational skills. Our Care Managers may come from different walks of life, but all receive the best training in the profession. You will plug your passion for service into our model of care to deliver the highest standard of service to our members. This dynamic position is performed in a hybrid environment that includes required visits with members you support and their families in their home, attending periodic trainings and meetings in the office, and working from home. If you support our members outside of New York City, you will need a driver's license, reliable transportation and appropriate insurance. All full-time positions come with generous benefits including: health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program. • Responsible for advocating for and with our members to ensure informed decision making, informed consent, and appropriate guardianship., • Responsible for scheduling, leading and actively collaborating with our members and their interdisciplinary team to conduct meetings and assessments ensuring the development of a comprehensive, person-centered Life Plan that reflects the person's needs and desired life goals., • Implement, update, and monitor Life Plans and facilitate individualized Life Plan reviews and approval processes., • Ensure integration of all needed and preferred supports and services (i.e., medical, behavioral, social, habilitation, dental, psychosocial, and community-based, and facility-based long-term supports and services, etc.)., • Maintain ongoing contact with the critical people in a member's life., • Ensure timely submission of all documentation (Life Plan, Progress notes, etc.), • Assist our members with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid and Medicare coverage, and Food Stamps., • Assist members to resolve problems in living such as housing, utilities, the judicial system, and general safety., • Report abuse or neglect immediately when observed or reported., • A comprehensive job description may be provided during the interview process Care Managers who serve individuals with I/DD must meet the following qualifications: • A Bachelor's degree with two (2) years of relevant experience, OR, • A License as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties, OR, • A Master's degree with one year of relevant experience. Strong communication skills, including verbal and written communication skills, along with strong interpersonal and organizational skills also required. Excellent organizational, interpersonal, and verbal and written communication skills required. Bilingual in English and Spanish Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply. $32.00 / hour $33.24 / hour

Compensation Range: $24/hr - $31.25/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. Overview: The Housing Case Manager (HCM) provides comprehensive Case Management services and care coordination to a caseload of residents who are living with HIV and/or co-occurring conditions. The Housing Case Manager works closely with their clients in the clients' homes, in the office, and in the community helping to ensure housing stability by promoting independent living skills, financial management, and health and wellness Responsibilities: • HCM provides case management services to assigned clients, including supportive counseling, motivational interviewing, crisis intervention, care coordination, linkage and referral, assessment and service plan development, fieldwork, and assessment/observation of resident in their living space as needed but no less than once per month., • Documentation of all services and interventions provided as per funder, regulatory, industry and internal standards. Key Performance Indicators (KPIs): • Successfully complete monthly home visits for 100% of your clients., • Ensure that HIPAA forms, and income verification documents are uploaded into each client's file and are signed if applicable., • Work with your clients to create comprehensive initial assessments and service plans within 30 days of enrollment, and reassessments and service plans every 90 days Other functions that may be needed with this position include: • Provide referrals, and follow-up, when necessary, for primary care, substance use services, nutrition, clothing, mental health services, and financial management., • Maintain meaningful engagement with residents, using motivational interviewing and other supportive interventions to help residents achieve and maintain the highest level of independent functioning possible., • Promote participation in community activities and other endeavors that promote individual growth and development of a social support network., • Utilizing the vast array of internal services available to clients, look to connect (and coordinate) with other departments including: ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training., • Help new clients move into their apartments and assist clients with their transition from homelessness to stable housing., • In collaboration with the client, develop strength based individualized goals. Provide constructive feedback on goal participation during scheduled engagement., • Accompany residents as needed to facilitate access to external services., • Assess and discuss financial management with the client, including following up with the client on any rent obligation, maintaining an active subsidy, consistently making utility payments, and food and nutritional needs., • Complete apartment inspections and place work orders as needed, ensuring collaboration with the custodial and operations staff., • Actively participate in weekly supervision with your supervisor. Come to the meetings prepared., • Complete all required reports and paperwork by the prescribed deadlines., • Demonstrate excellent customer service with clients, staff, vendors, and all other relevant stakeholders., • Coordination of care, including but not limited to case conferencing, with residents' internal and external service providers. Participate in case conferences, internally or externally, as part of a multidisciplinary team., • Perform other responsibilities and duties as assigned., • Enthusiastically take part in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS Requirements: • Bachelor's degree in social work, psychology, counseling, or a related field preferred. Master's Degree a plus., • A minimum of three years of relevant experience in a social services setting working with individuals who have experienced homelessness, mental health issues, and/or substance use is required. Qualifications: • Ability to prioritize and multi-task., • Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals engaging in substance use, and having multiple chronic medical and/or behavioral health conditions., • Ability to document in various electronic systems to chronicle client services. Competencies: • Dependable and flexible., • Able to maintain a high level of client confidentiality., • Excellent internal and external customer service skills and strong interpersonal skills., • Good communication skills, both verbally and in writing, including the ability to communicate with all levels of management., • Must be proficient in Microsoft Outlook, Word, and Excel., • Ability to work with colleagues to solve problems., • Familiarity with Harm Reduction practices. Working Conditions: • The Housing Case Manager position is one that requires the staff person to be present in the program site 100% of the time., • This role requires a working knowledge of NYC mass transportation systems (subway and bus) to visit client apartments and meet clients. Housing Works will provide a Metro Card to workers in this position., • Occasionally expected to de-escalate tense, even hostile, client situations. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: COLLEGE POINT (QUEENS), NY SALARY: $60,000.00 - $80,000.00 annual SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed women’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Purpose of the Role: The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community. Essential Functions of the Role: • Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:, • Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services., • Transport clients from County Jail upon release., • Complete initial assessment and follow-up re-assessments., • Provide direct services to clients through regular case management meetings., • Assess clients’ needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients’ well-being, productivity, and stability., • Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties., • Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc., • Follow up with clients to ensure their situations have improved., • Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism., • Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes., • Comply with eligibility and reporting requirements for re-entry programming., • Works with other programs to provide services and referrals to eligible clients., • Other duties as assigned. Working Relationships: Internal: Criminal Justice Program Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment., • Must be comfortable attending appointments at various agencies, facilities, and client’s homes. Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing, or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role: • Minimum Qualifications – Knowledge, Skills and Abilities Required, • Minimum of a bachelor’s degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master’s Degree preferred OR, • At least two years’ experience working in a program or organization serving high-risk individuals OR, • Prior case management, therapy, or counseling experience with individuals and/or groups., • Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies., • Unwavering commitment to quality programs and data-driven program evaluation., • Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills., • Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.

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