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Job Description JOB DESCRIPTION JOB TITLE: RETENTION SPECIALIST (Westchester County) FLSA: NON-EXEMPT DIVISION: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $45,000.00 to $53,000.00 SUMMARY: Under supervision of the Program Manager, the Retention Specialist provides employment focused counseling, case management along with a major focus on pre and post-employment follow up services. The retention specialist models appropriate skills, behaviors and attitudes that support participants' ability to become employed and independent through the employment services program, which is designed to assist clients with all levels of barriers to employment prepare for, obtain and maintain employment. The retention specialist has a diverse role that requires active involvement with other team members of the employment and shelter staff to ensure that participants successfully achieve employment goals. DUTIES & RESPONSIBILITIES: • Conducts and reviews assessments of skills and work behaviors and develops individual retention plans to address identified needs of participants, • Actively prepares participants for world of work through necessary post-employment skills training based on the needs, interests and abilities of the participants, • Coordinates the participants' job development and placement goals with the employment service team, • May be relied upon to recruit participants for program and takes responsibility for intake, screening and eligibility determination of participants., • Develops relevant relationships and communicates effectively with schools, community partners, VESID, employers, and participants' families to help with retaining employment, • Helps participants in time of crisis to obtain necessary services that support independence, including counseling, case management and ongoing employment assistance., • Maintains case records in an appropriate manner and complies with all regulations related to reporting and documentation requirements., • Upon job placement, provides travel training, on-the-job training, and orientation to the job site, counseling, social skills development, workplace safety instruction, advocacy and any other required support to the participants, • Provide worksite visits to provide follow up, collect employment verification and or provide employment support to ensure retain employment, • Provides ongoing individual counseling to participants focused on goals established in individual employment plans, • Provides specific training and counseling to participants in social skills related to job placement, • Completes reports depicting accurate 30 and 90 day employment retention outcomes and goals, • Must be able to accurately track and distribute post-employment incentives and metrocards EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree preferred and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have strong computer skills in Word and Excel. Evenings/weekend work may be required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Please send resume to Executive Director: Terri Coleman Case Manager/Service Coordinator for dual population. 2 programs, mixed caseload. (aging population that wish to live in their home, NOT in a nursing home) AND TBI survivors. Salary commensurate with experience. Bachelors AND 3+ years experience required Looking for a Case Management Supervisor to work a part time caseload (see Service Coordination) job duties below. The supervisor is expected to meet any waiver participants prior to the completion of the Revised Service Plan (RSP) developed by a Service Coordinator under their supervision. Any visits that exceed 10 in a month will be assisted by the TLC Directors. The Supervisor will have supervisory meetings with staff on at least a monthly basis, and review and sign-off on all service plans and monthly notes. In addition, they will monitor the quarterly tracking spreadsheet to ensure proper time management by staff. A supervisor MAY maintain an active caseload of waiver participants up to 25. However, this caseload must be reduced from the maximum limit allowed in relation to his/her supervisory responsibilities. The Service Coordinator Supervisor must complete a monthly face to face visit with each TBI waiver participant on their caseload. They must meet with the participant in their home at least quarterly. Job duties The Service Coordinator will also be responsible for: • Formally reviewing, updating and submitting timely Service Plans (ISP, RSP, and addendum) to the RRDS for review (refer to the Service Plan section of this Manual for specific information on Service Plan responsibilities);, • Organizing and facilitating Team Meetings; 30 day meeting and 6 month meeting, • Maintaining records for at least seven years after termination of waiver services;, • Assuring that the UAS is completed annually and meets LOC (Level of Care):, • Maintaining records of waiver transportation as described in the Manual section on Transportation Services;, • Assuring that all waiver service providers and the participant receive a current copy of the most recently approved Service Plan;, • Maintaining knowledge of all approved waiver service providers in their region;, • Conducting in-home visits with the participant no less than once a quarter, virtual visits monthly; and, • Create and Review Housing documents for annual housing audit for participants that use housing subsidy Qualifications needed Persons employed as Service Coordinators must be a/an: 1. Licensed Master Social Worker (LMSW- licensed by the NYS Education Department);, 2. Licensed Clinical Social Worker (LCSW- licensed by the NYS Education Department);, 3. Individual with a Doctorate or Master of Social Work degree;, 4. Individual with a Doctorate or Master of Psychology degree;, 5. Licensed Physical Therapist (licensed by the NYS Education Department);, 6. Registered Professional Nurse (licensed by the NYS Education Department);, 7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);, 8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);, 9. Licensed Speech Pathologist (licensed by the NYS Education Department);, 10. Licensed Occupational Therapist (licensed by the NYS Education Department); AND Must have, at a minimum, one (1) year of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury; OR Individual with a Bachelor’s degree and three (3) years of experience providing case management/service coordination, information and referral services and service brokering of community based services for individuals with disabilities and/or Traumatic Brain Injury. Company Description

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Parental leave, • Training & development, • Vision insurance As part of our growth, we are seeking a Psychotherapist Manager/Supervisor to join our dynamic team. This leadership role offers the opportunity to supervise clinical staff while maintaining a limited caseload of your own. We are looking for an individual who is energetic, experienced, passionate about therapy, and dedicated to fostering both patient and staff growth. Benefits/Perks • Flexible Schedule (Therapist Directed), • Medical, Dental & Vision Insurance, • 401(K) with Employer Matching, • PTO (Sick, Vacation, Bereavement), • CEU, Workshops, and Training Reimbursements, • Continuing Education Stipends, • Growth-Based Compensation, • Performance Bonuses Responsibilities • Provide clinical supervision to psychotherapists, ensuring adherence to evidence-based, • practices and agency policies, • Review and approve clinical documentation, assessments, and treatment plans, • Maintain a reduced caseload, providing therapy and support services to clients, • Conduct performance evaluations and facilitate professional development, • Lead staff meetings and training sessions, • Develop and implement new clinical programs, • Oversee crisis intervention services and provide direct support during high-risk cases, • Manage staff schedules and case assignments to ensure effective workflow, • Monitor client outcomes, staff productivity, and quality of care, • Address client complaints and ensure prompt resolution, • Participate in hiring and onboarding new clinical staff, • Develop and manage clinical program budgetsRequired Skills, • Advanced knowledge of clinical/counseling principles, supervision techniques, and mental health program management, • Experience providing clinical supervision and mentorship to therapists or clinical staff, • Expertise in various therapeutic modalities (CBT, DBT, MI, Client-Centered, etc.), • Strong leadership and organizational skills with the ability to manage multiple priorities, • Excellent communication skills, both written and verbal, • Experience with trauma-informed care, crisis intervention, and culturally competent practices, • Proficiency in electronic health records (EHR) systems and telehealth platforms, • Knowledge of legal and ethical issues related to mental health practice, patient confidentiality, and compliance requirements, • Masters Degree in Social Work, Psychology, Counseling, or related field, • Minimum of 5 years of clinical experience, with at least 2 years in a supervisory or leadership role, • Experience working with individuals affected by mental and behavioral health challenges, • Experience with co-occurring disorders treatment, individual and group therapy, or, • substance abuse treatment This is a remote position.

Job Description Reports To: Supervisor of Care Management Program: Care Management Location: Rockland, NY and Westchester, NY Hours Per Week: 40 hours per week FLSA Status: Full Time, Non-exempt Salary Range: - $50,000 - $61,000 annually Summary Description: Greater Mental Health of New York’s Care Management Program helps individuals access essential services, such as medical specialists, transitioning from hospital admissions, and securing social supports, such as housing. The Care Manager is responsible for delivering comprehensive care management services to individuals qualifying for the Health Homes Care Management program in Rockland County. This includes assessing, overseeing, and coordinating various needs such as medical, behavioral health, substance abuse, and social services. The role involves direct client care in the community or via telephonic services, participation in meetings, and adherence to agency policies while supporting recovery and utilizing evidence-based practices. Key Responsibilities: • The care manager will manage a caseload of clients consistent with industry standards, meet regulatory expectations/ guidelines, and reflect our client population's needs. The exact number of clients may vary based on factors such as case complexity and the availability of support resources. The care manager is expected to maintain a balanced caseload for high-quality care and effective case management., • Provide comprehensive care management and care coordination through face-to-face and telephonic services., • Completes assessments and approves applications for services and entitlements, • With the client’s input, creates individualized plans of care, • Assists in discharge planning during a client’s hospitalization and provides follow-up care as needed, • Consults with team members and other specialists, • Participate in meetings with community agencies and service providers., • Follow established agency policies and maintain professional standards., • Prepare required reports and documentation., • Provide after-hours emergency coverage and crisis intervention as needed., • Demonstrate flexibility with working hours., • Adhere to standards established by regulatory authorities., • Knowledge of behavioral diagnoses and symptomatology., • Familiarity with community resources., • Effective client engagement skills., • Understanding of chronic disease/behavioral health interactions., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Care Manager is expected to complete CANS-NY assessments at enrollment and annually., • Care Manager is expected to meet program productivity standards., • Care Manager is expected to complete documentation in a timely manner, as per program and agency’s standards. Requirements: • Bachelor's degree in a relevant field or equivalent., • E.g. social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field, • Two years of relevant experience or equivalent. A master’s degree in one of the listed education fields may be substituted for one year of Experience., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Fluency in Spanish is preferred but not required., • Valid Driver's License and satisfactory driving record., • The Care Manager will be using an agency vehicle and is responsible for adhering to the Agency Driver Policy., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: CTI Team Leader Program: Critical Time Intervention (CTI) Location: Tarrytown, NY/Mobile Hours per week: 35 FLSA Status: Full Time, Non-exempt Salary Range: $61,000 - $68,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Spanish or Creole Bilingual candidates are eligible for a pay differential. Summary Description: The Behavioral Health Case Manager will work as part of a multidisciplinary team in the Critical Time Intervention (CTI) program serving adults with co-occurring behavioral health and physical health needs who frequent ED/inpatient settings. The Mental Health Professional completes care management-related tasks. Additionally, they resolve clinical and rehabilitative needs, when within the scope of practice, that impact the individual’s ability to meet recovery goals. Responsibilities: • Provide therapeutic interventions for both mental health and substance use disorders., • Educate individuals about mental health, treatment, and recovery., • Teach skills for coping with specific behavioral health symptoms and stress management., • Develop crisis management plans and relapse prevention plans., • Identify/recognize early warning signs and rapid intervention strategies., • With client’s input, create individualized plans of care., • Assist in discharge planning during a client’s hospitalization and provide follow-up care as needed., • Consult with team members and other specialists., • Participate in meetings with community agencies and service providers., • Prepare required reports and documentation., • Provide after-hours emergency coverage and crisis intervention as needed., • Knowledge of behavioral diagnoses and symptomatology., • Familiarity with community resources., • Effective client engagement skills., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Effective rapport building and engagement with clients., • Effective crisis de-escalation and diversion from ED, CPEP, and/or Inpatient admission., • Timely and accurate completion of required screenings and assessments., • Meet prescribed timeframes for response and service delivery as outlined by CTI model, • Timely and thorough documentation of client care., • Effective collaboration with the client’s support team, including active involvement in multidisciplinary team meetings., • Respond to emergencies and adhere to safety protocols., • Completion and maintenance of all required trainings under the CTI model., • Master’s degree in a relevant field or equivalent and should be pursuing their Limited Permit or license. For example, social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field., • Active and unrestricted limited permit or licensure in a respective field preferred., • Two years of relevant experience or equivalent., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be and maintain clearance by applicable regulatory clearances as required., • This is a full-time, 35-hour per week position with a regular daytime schedule that will include an evening shift and rotating on-call responsibilities., • This position will require availability outside of the standard workday, and as such must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends and holidays., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description JOB TITLE: SENIOR WORKSHOP FACILITATOR (Westchester County) FLSA: EXEMPT DEPARTMENT: EMPLOYMENT SERVICES REPORTS TO: PROGRAM MANAGER SALARY: $50,000.00 to $57,000.00 /Annual SUMMARY: The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path. ESSENTIAL DUTIES & RESPONSIBILITIES: • Supervises a team of workshop facilitators, • Provides guidance on best practices in delivering curriculum based job readiness training and mock interview technique, • Develop monthly reports that capture workshop participation and job readiness, • Travels to additional employment service sites to provide workshop facilitation as needed, • Conduct program orientation and intake., • Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist, • Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers., • Assist with referrals to general equivalency degree completion and/or vocational training., • Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities., • Track and evaluate program participation and workshop attendance., • Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan., • Assist with placement in internships, apprenticeships, and employment opportunities., • Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants., • Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files., • Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program. Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle crisis situations with minimum supervision. Must be able to work independently and as part of a team. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Position: Director, Safe Housing Program Hours: Full-Time, Exempt (Evenings, weekends, and holidays may be required depending on program needs) Salary: $85,000 to $100,000 annually (based on experience) Position Summary LifeWay Network, Inc. seeks a dynamic, compassionate senior leader to serve as Director of the Safe Housing Program serving survivors of both sex and labor human trafficking. The Director will oversee all aspects of LifeWay’s Safe Housing program, including program design, management, and evaluation; program finances and budget, and compliance with local, state, and federal laws. This role is ideal for an experienced, licensed mental health practitioner with strong people and program management skills and a proven track record of providing trauma-informed services to survivors of human trafficking. This is a full-time, in-person position that requires frequent travel among multiple sites in New York City and Westchester County. Currently, travel is primarily between the Bronx and Queens, with some travel to Westchester County; however, this may change as more programs become available. About LifeWay Network Founded in 2007, LifeWay Network is a 501(c)(3) nonprofit organization that joins the global movement against human trafficking by providing safe housing for survivors of human trafficking and offering education to stakeholders on the issue. LifeWay Network (LWN) envisions a world in which human trafficking is eradicated, and every survivor is strong, connected, and free. For more information on LifeWay Network, visit . LifeWay Network’s Safe Housing Program LWN is at the forefront of providing dedicated housing to survivors of human trafficking. Currently, LWN operates the only dedicated transitional housing program in the metro New York area. This program serves both domestic- and foreign-born, female-identifying survivors of human trafficking. LifeWay Network has welcomed hundreds of women from more than 40 countries and dozens of states in our Safe Housing Program. At LifeWay’s Comprehensive Transitional Safe House, survivors can stay for up to a year and receive a range of services, including case management, therapeutic counseling, skills-building and job readiness workshops, and help enrolling in training programs. They are supported by a house manager, residential aides, a care coordinator, a host community, lived-experience advocates, and volunteers. At LifeWay’s Semi-Independent Transitional Safe House, survivors can stay for up to two years. Support staff are available on-site daily, and after-hours crisis advocates provide emergency assistance. Case management services are available but optional, including the creation of an Individualized Service Plan. Additional services include peer-led support groups, help in securing permanent housing, career or educational guidance, and referrals to other resources. LifeWay Network is actively working to expand its safe housing program to include emergency housing and supportive, permanent housing. The Director of Safe Housing Program will lead both the transitional housing program and play a key role in the design and implementation of the safe house program expansion. The Director will report to the Executive Director. As a member of the Leadership Team, the Director will work in collaboration with the Executive Director, Fundraising Manager, Director of Education, and Director of Finance & Technology, and will participate in the ongoing development of LifeWay Network programs and activities. Responsibilities: • Safe House Program Leadership Provide vision and leadership to all aspects of the safe house program, including program design, implementation, and evaluation. * Oversee day-to-day operations, ensuring high-quality, trauma-informed, survivor-centered programming grounded in lived experience and best practices. * Manage program budget and assist with grant requirements and reporting to donors. * Ensure all Safe House policies and procedures are followed and develop new policies and procedures as needed. * Ensure compliance with local, state and federal laws. • Team Management & Staff Development Provide supervision and mentoring to all safe housing staff, managing a team of 10+ employees, interns, and volunteers. * Coordinate with local schools of social work and provide supervision to social work interns. * Ensure all staff are trained and apply best practices, including culturally and linguistically responsive, trauma-informed services. * Manage referral/intake process. * Conduct annual performance assessments and make recommendations for hiring, firing, and promotion. * Maintain a positive and compassionate work culture that promotes staff well-being and professional growth. • Partnership Building & External Representation Develop strong relationships with partners, including referring agencies, law enforcement, other service providers, funders, and community partners. * Represent the organization on task forces, coalitions, and at conferences. • Data, Evaluation & Continuous Improvement Maintain all program files and records. * Ensure all program outcomes are tracked. * Use data to improve quality and report to funders. * Maintain and update program policies and procedures to ensure best practices. * Additional Tasks as Needed Qualifications: * Licensed Clinical Social Worker (LCSW) or LMSW is preferred. Supervising social workers and social work interns is an integral part of the Director of Safe House position. * Deep understanding of trauma impacts, particularly complex trauma among survivors. * Prior experience working directly with survivors of human trafficking and understanding of best practices in survivor services. * Strong working knowledge of human trafficking issues. * Strong organizational skills and attention to detail. * Excellent communication and interpersonal skills. * Experience managing a staff of 10 people or more. * Ability to work independently and as part of a team. * Demonstrated empathy, cultural sensitivity, and a positive attitude. * Ability to maintain confidentiality and work with sensitive information. * Ability to have a flexible schedule to meet staff, programmatic and organizational needs, including travel. This can include evenings, weekends and some holidays. * Ability to travel to safe house and LifeWay office locations in NYC and Westchester, NY. * A valid NYS driver's license is preferred. * Bilingual English/Spanish and/or French preferred. To Apply If you are interested and meet the qualifications, please submit your resume or CV and cover letter to Josephine Crisostomo at to apply. LifeWay Network is an equal opportunity employer and encourages applicants with lived experience and those from underrepresented communities to apply.