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Job Description Help People Navigate Critical Transitions—and Build Stability That Lasts Endeavor Health Services is growing, and we’re looking for a full-time Critical Time Intervention (CTI) Case Manager to support individuals during some of the most pivotal moments in their lives—such as transitioning from hospitalization or higher levels of care back into the community. In this role, you’ll provide focused, time-limited support that helps people secure housing, access services, and build strong community connections. You’ll work as part of a collaborative team to ensure each person has the tools and support they need to achieve long-term stability and independence. $5,000 Sign-On Bonus What You’ll Do • Conduct comprehensive assessments of client needs, strengths, and goals, • Develop individualized, short-term support plans focused on stability and transition, • Coordinate transitions from hospitals or other settings into the community, • Collaborate with healthcare providers, social services, and community organizations, • Connect people to resources including housing, employment, and healthcare, • Build strong, trusting relationships to encourage engagement in services, • Monitor progress and adjust plans to support successful outcomes, • Advocate for client needs across systems and services, • Maintain accurate, timely, and compliant documentation, • Participate in team meetings, training, and ongoing professional development, • Identify and address barriers to long-term stability, • Provide education and support to the people we serve and families What We’re Looking For • Bachelor’s degree in social work, psychology, or related field, • 2+ years of case management or related experience, • Valid driver’s license and reliable transportation, • Flexibility for occasional evenings or weekends as needed, • Working knowledge of Microsoft Office Compensation & Benefits • Salary: $24.68–$27.67/hour (based on experience and credentials), • $5,000 sign-on bonus, • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description Help People Navigate Critical Transitions—and Build Stability That Lasts Endeavor Health Services is growing, and we’re looking for a full-time Critical Time Intervention (CTI) Case Manager to support individuals during some of the most pivotal moments in their lives—such as transitioning from hospitalization or higher levels of care back into the community. In this role, you’ll provide focused, time-limited support that helps people secure housing, access services, and build strong community connections. You’ll work as part of a collaborative team to ensure each person has the tools and support they need to achieve long-term stability and independence. $5,000 Sign-On Bonus What You’ll Do • Conduct comprehensive assessments of client needs, strengths, and goals, • Develop individualized, short-term support plans focused on stability and transition, • Coordinate transitions from hospitals or other settings into the community, • Collaborate with healthcare providers, social services, and community organizations, • Connect people to resources including housing, employment, and healthcare, • Build strong, trusting relationships to encourage engagement in services, • Monitor progress and adjust plans to support successful outcomes, • Advocate for client needs across systems and services, • Maintain accurate, timely, and compliant documentation, • Participate in team meetings, training, and ongoing professional development, • Identify and address barriers to long-term stability, • Provide education and support to the people we serve and families What We’re Looking For • Bachelor’s degree in social work, psychology, or related field, • 2+ years of case management or related experience, • Valid driver’s license and reliable transportation, • Flexibility for occasional evenings or weekends as needed, • Working knowledge of Microsoft Office Compensation & Benefits • Salary: $24.68–$27.67/hour (based on experience and credentials), • $5,000 sign-on bonus, • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description Assisted Living Facility in the Buffalo, NY region seeking a Case Manager Salary: $63,000–$65,000 annually Benefits: Competitive benefits package Responsibilities: Assist with the integration of individuals into our senior living facility. Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to the facility, including addressing their social, emotional, and psychological needs while following DOH guidelines. Act as a liaison between residents, families, and other healthcare entities. Assist with quality assurance reviews and maintain accurate, up-to-date files and case management notes. Work closely with the entire care team to ensure a positive and safe environment for all residents. Demonstrate compassion and a strong commitment to working with the aging Education & Experience: Bachelor’s degree in a human services field and one year of full-time work experience in a related field; or Associate’s degree in a human services field and three years of full-time work experience in a related field. Previous case management experience required. Experience in Skilled Nursing, Assisted Living, and/or Memory Care required

Job Description Why Choose Two Chairs? • Compensation: Earn a clinical session rate of $85/hour (which covers attended sessions, mandatory trainings, and monthly all hands) and an administrative rate of $25.50/hour (which covers documentation, no shows/late cancels, meetings, onboarding) as a New York City resident. For residents outside of New York City, clinical rates range from $58.50 to $85.00/hour based on location., • AI-Assisted Documentation: Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools., • Support for Wellness & Professional Growth: Enjoy a wellness/professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events., • Additional W-2 advantages you won't find with 1099 contract work:, • No tax headaches – We handle withholdings and filings, so you don't have to, • Earn paid sick time – Accrue up to 80 hours per year, • Merit-based raises – Be recognized and rewarded for your contributions, • Retirement benefits – Access an employer-sponsored 401(k) plan, • Malpractice insurance provided – Full coverage at no cost to you, • Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You • Independently Licensed in New York as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Psychologist (PhD or PsyD)., • Willing and motivated to become licensed in other states. We'll cover the entire cost., • 2+ years of clinical experience with adults (18+), 6+ months of teletherapy experience, proficiency with clinical assessments (e.g., PHQ-9), and comfort with EHR systems. About the Role • Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI., • Schedule & Caseload:, • Maintain a client caseload of 7-20 sessions per week, with a commitment of 8-24 total hours of weekly availability Monday - Friday, 8:00 a.m. - 9:00 p.m. EST., • Approximately 85% of total time will be dedicated to direct client care, including ongoing therapy sessions and new client assessments., • Available for manager check-ins (1 hour/week during your first 6 weeks, followed by 30 minutes/month., • Use data to drive effective treatment and adjust your approach based on client progress., • Collaborate with other mental health providers as needed and refer clients when appropriate., • All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we're creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare. One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. What to Expect After Applying: Our Interview Process Typically takes 2 weeks • Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters, • Clinical Interview: 45-minute video interview with one of our Clinical Managers Once you complete your interviews and sign your offer, you can begin onboarding in as little as 7 days! Important Notes: • If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you., • Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html, • See our AI Usage Policy for Hiring here Clinical Rate $58.50—$85 USD

Job Description Position Summary: The Assessment Specialist is responsible for facilitating access to housing through Coordinated Entry, including conducting assessments, making referrals, and ensuring that domestic violence victims experiencing homelessness are prioritized for appropriate housing resources. This role requires close collaboration with service providers, excellent documentation and data management, and maintaining compliance with HUD guidelines. Major Responsibilities/Activities: • Assess clients to ensure that they meet requirements for enrollment in domestic violence-specific housing services and referral to coordinated entry, including verification of domestic violence history and verification of Category 1 or 4 Homelessness, as defined by HUD;, • Complete required housing and domestic violence assessment tools with qualified clients;, • Provide emergency safety planning and referrals for clients to community services and resources to meet identified urgent needs, as needed;, • Manage and maintain the Domestic Violence Coordinated Entry list for Erie County, • Maintain communication with agencies in the COC for the purpose of referral completion and follow-up;, • Maintain and regularly update a database of housing resources, • Establish and maintain rapport with local landlords and property management companies, for the purpose of building and maintaining a network of available housing resources for clients;, • Support the work of the Rapid Rehousing Case Manager, including by assisting to identify appropriate available housing units for clients; as well as provide case management supports as needed., • Maintain accurate and up-to-date client files, statistics, case notes, and summary reports as required, including reports for funding sources as needed;, • Attend Haven House staff meetings, CAP team meetings, HAWNY meetings, trainings, and regularly scheduled supervision;, • Participate in program audits and site visits, as needed;, • Provide occasional coverage in the shelter and hotline, if needed;, • Engage in staff development to ensure continued professional growth;, • Model and practice sensitivity, fair treatment, and acceptance of diversity in all interpersonal interactions;, • Promote the empowerment of individuals as defined by the social work profession and domestic violence services best practices, adhering to the principles of non-violence and independent decision making;, • Participate and contribute to program quality improvement process;, • Perform other related duties as required. Minimum Requirements: • Bachelor of Social Work degree (BSW) or equivalent education and experience;, • Professional housing services experience preferred;, • Professional domestic violence experience preferred;, • Bi-lingual skills (Spanish-English) preferred;, • Local travel to community locations for work purposes, including client meetings, is required;, • NYS driver's license and continued automobile insurance required. Competitive Salary of $23.42 per hour C+FS offers full-time employees the below benefits to support our employees and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer. Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Position Purpose: Provides person-centered intake, assessment, and case management services to individuals in need of rental supplements provided by Erie County Department of Social Services (ECDSS) and manages an assigned caseload of 40 program participants. The RSC is responsible for processing ECDSS supplement applications and document collection from clients and their perspective Landlords. Assistance with goal setting, budgeting and apartment searches are required. All home and field visits are reimbursable by mileage.Program/Service Delivery, Quality, and Growth:· Displays sound leadership that inspires performance of the team.· Ensures workflow for client referrals, intake, screening, rental supplement application and recertification process.· Oversees client and program data applicable to agency management information systems and/or electronic health records.· Monitors case manager documentation, statistics, tracking, and quality assurance activities according to contractual specifications.· Liaise with ECDSS, community providers, property owners and/or leasing offices.Knowledge and Skills RequirementsAssociates degree in Human Services with 3 years work experience in related field or bachelor's degree in Human Services or related field with 2 years work experience in Financial Counseling/Education and/or Housing Programs preferred.· Value cultural difference, collaborative efforts, and person-centered services.· Working knowledge of financial literacy, education, and empowerment perspectives.· Must have car and a valid NYS Driver's License

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. $6000 Sign On Bonus SUMMARY The Critical Time Intervention Supportive Counselor is responsible for providing intensive, short-term support to individuals in critical transitions, such as moving from a hospital, shelter, or incarceration into the community. The CTI Supportive Counselor reports to the CTI Manager and will work as part of a multidisciplinary team, including CTI case managers, peers, and other support staff. The counselor will work closely with clients to address emotional, social, and psychological needs while supporting the overall goals of successful community reintegration. This role involves building trusting relationships, fostering coping strategies, and connecting clients with appropriate resources. WHAT YOU'LL DO • Conduct thorough assessments of clients’ emotional, psychological, and social needs at the beginning of the transition process., • Provide individualized support to clients based on their unique challenges, including developing coping strategies for managing stress, anxiety, and adjustment to community living., • Monitor clients' progress and adjust support plans as necessary throughout the intervention period., • Provide immediate emotional support during crises, including de-escalating situations and offering practical problem-solving strategies., • Assist clients in managing emotional distress during the critical transition period, focusing on stabilization and enhancing emotional well-being., • Offer counseling services to help clients address underlying psychological issues that may affect their transition., • Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA)., • Help clients access community-based resources, such as housing, healthcare, employment, social services, and mental health treatment., • Advocate for clients by helping them navigate social service systems, including helping with paperwork, attending meetings, and ensuring they receive the services they need., • Support clients in developing life skills, such as budgeting, time management, and communication, that are necessary for successful community integration., • Empower clients to make decisions regarding their own care, fostering independence and self-sufficiency., • Provide psychoeducation to clients regarding mental health, substance use, coping mechanisms, and self-care., • Work closely with the CTI team (nurses, case managers, social workers, and other healthcare providers) to ensure that each client’s needs are being met., • Participate in regular team meetings to discuss client progress, challenges, and strategies for continued support., • Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach., • Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor, (LMHC), or Licensed Marriage and Family Therapist (LMFT)., • Applicant must have active New York State licensure., • Minimum of 1-2 years of post-master’s experience in working with clients who have mental health, or co-occurring mental health and substance use disorders. Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: • Strong communication and interpersonal skills with the ability to build rapport and trust with clients., • Ability to provide emotional support, conflict resolution, and crisis intervention in high-stress situations., • Knowledge of mental health, substance use, and housing systems, as well as community-based resources., • Strong problem-solving and decision-making skills., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Ability to assess client needs and develop individualized care plans, • Familiarity with case management software and documentation systems, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION AND BENEFITS • Competitive salary of $58,000 to $63,000 per year, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. Using a harm reduction approach in a “stages of change” model, the Case Manager will work with clients to assess barriers and establish goals with a focus on linkage to treatment, health education and achieving self-management. Frequent contact and follow-up with clients will support them in staying in care and decreasing health-related crises. The Case Manager will focus on all seven counties of Western New York, including Erie, Niagara, Orleans, Chautauqua, Wyoming, Cattaraugus, and Allegany county. The Case Manager will provide health education to PLWHA throughout the region, including individual and group education on topics related to treatment options, viral suppression and skills needed for self-care. The Case Manager will, using a structured curriculum in group and individual activities, engage participants in programming that will support behavior change. As part of the essential functions of this role, the Case Manager: • Conducts initial patient assessment and develops treatment/service plan, • Conducts health education screening and develops health education plans, • Engages with and builds rapport with patients, establishing weekly contact to assist patients with action steps toward reaching their goals, • Provides case management for clients by arranging appropriate and necessary service linkages (e.g. medical, legal, housing, social, financial); represents client when advocacy is necessary, • Provides support and linkages to clients based on case management psychosocial assessment, addressing counseling needs and making appropriate behavioral health referrals, • Advocates for services that support self-sufficiency and self-management, • Attends/arranges case conferences with other service providers, • Provides health education to clients regarding HIV transmission and harm reduction, • Assists in the planning and implementation of health education groups., • Collaborates with team members to make sure patient needs are being met, • Other duties as requested Qualified candidate will have a Bachelor's degree with two (2) years of field experience in HIV/AIDS, behavioral health, substance use or other chronic illness; have and maintain a valid NYS driver's license (verified through NYS LENS system) and insured, dependable car to use for patient/program activities, including transporting patients when necessary; Sensitivity toward cultural diversity, people living with HIV/AIDS, and lifestyle and addiction issues essential. Job type: Full-time Required education: Bachelor's degree Required experience: Two years of field experience in HIV/AIDS, behavioral health, or substance use/other chronic illness What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations. Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.

Job Description PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! This Care Manager will have a caseload primarily in the Genesee County, NY area. Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location • Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.

Job Description Position: Family Support Specialist/Health (BFSS/H) Position Summary: The Family Support Specialist/Health (BFSS/H), with the knowledge of the building Principals, is responsible for identifying and enrolling students from the Buffalo Public Schools, Buffalo Charter Schools, and in the City of Buffalo or the surrounding community, who meet the eligibility requirements for New York State’s Children’s Health Home program. The FSS/H will work directly with students and families who are experiencing difficulties with medical, developmental, behavioral, or social-emotional needs whose primary language may or may not be English. FSS/H will work with a child/youth and caregivers when appropriate, to address social determinants of health which may be a barrier to school engagement, academic success, and/or overall quality of life. The FSS/H will develop a Plan of Care with children and youth enrolled that focuses on goals and action steps which are client-driven and will increase their ability to be healthy and successful. The Family Support Specialist/Health position complements existing BPS School Support Teams and will not reduce, interfere with, or perform services provided by any BPS employees. The function of the FSS/H role is to provide services and supports to those students who have been referred by school personnel (e.g., Student Support Team members: school counselors, attendance teachers, social workers, and administrators). The FSS/H will also accept referrals from the overseeing Health Home agency, as well as community partners. The function of the FSS/H role is to reduce utilization associated with avoidable and preventable inpatient hospital stays, to reduce overutilization of emergency room visits, and to improve academic and well-being outcomes for children and youth between 0-21 years of age. Eligibility for services is based on either two chronic conditions (physical, behavioral, or developmental) or one single qualifying condition as determined by the Department of Health. The child or youth must also have Medicaid or a Managed Care Plan to qualify for services. Major Responsibilities/Tasks • Work directly with eligible children following a referral from Buffalo Public Schools, community partners, parents/caregivers, and/or Health Home agency., • Collaborate with school building administrators, school nurses, student support team members (social workers, guidance counselors, school psychologists, etc.), and other departments within Say Yes Buffalo to support children and youth in the program or potentially eligible for services., • Participate in on-site collaboration, facilitation, and enrollment of referred students and families with identified service providers, including, but not limited to, satellite mental health clinics, in-school legal and health services, after-school providers, and other identified services., • Participate in relevant school meetings, such as Tier III Problem Solving meetings or Return from Suspension meetings., • Document all case-specific activities, including outreach, assessment, plan of care development, client progress, home and family visits, • Support families whose primary language is not English to increase communication with enrolled children/youth’s care team (doctors, counselors, teachers, community programs, etc.) to effectively increase a child/youth’s overall ability to be successful and healthy., • FSS/H will engage students during the school day, but will also engage families in the home and outside of normal school hours as needed., • Administer Child and Adolescent Needs and Strengths-NY as a comprehensive assessment tool to determine the acuity of care needed., • Develop a comprehensive client-centered health assessment inclusive of medical, behavioral, and social service needs., • Conduct case conferences with multidisciplinary team members, including primary care physicians, whenever possible or applicable, to ensure changes in medical/behavioral conditions and treatment are appropriately addressed., • Link and refer children/youth to needed services to support the overall Plan of Care goal and objectives., • Serve as liaison between service providers and school building staff and administration, including informing school staff regarding the Say Yes services and programs offered in the building and how to refer students and families., • FSS/H will participate in community events, including community resource fairs and other outreach events, with some non-traditional hours required., • Be a part of the school culture by supporting school initiatives and events, promoting a college-going atmosphere, and collaborating with school staff on innovative ways to address student and family needs., • Other duties as assigned by your Family Support Specialist/Health Manager and Say Yes Administration. Salary 53K Minimum Qualifications: • Bachelor’s Degree in Social Work or related field with 2-3 years of experience in case management or care coordination., • Health Home experience preferred but not required., • Bilingual - Spanish Speaking a plus., • Valid NYS Driver's License, • Believe and practice Say Yes Racial Equity Statement, “Equity will be achieved when we can all just wake up and live freely; be valued and respected; live free from structural impediments based off of perceived racial characteristics; and have fair representation and opportunity.”

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch – A person who is ethical, decent, and admirable. It’s someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one’s character is upright, responsible, and morally sound. Be Person-Centered – Meeting individuals where they are at. Be Resolute – Tenacity, solution-seeking, and getting stuff done. SUMMARY The Care Coordinator-HARP works with an assigned caseload of clients who are enrolled in the health home program and in a Health and Recovery Plan (HARP). In addition to providing these patients with health home care coordination services, the Care Coordinator- HARP also assists clients with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HARP conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HARP also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in HARP and provide care coordination services in compliance with health home policy and standards of care., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness., • Ability to work some nights/weekends, as needed. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $26.50-$31.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to an agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Location: Seattle preferred; open to candidates working remotely on the West Coast Salary: $105,000 - $140,000 plus bonus Company Description Sniffies is a location-based, interactive web app designed to help gay, bi, and curious individuals connect in a safe, judgment-free environment. Using an innovative map interface, users can discover nearby individuals and popular meetup spots, and participate in live video chats. The platform is accessible on any device with a browser, allowing users to engage without requiring downloads. Sniffies fosters an open, team-driven culture that focuses on creativity, collaboration, and a commitment to positively impacting the community. About the Role Sniffies is building out a dedicated Trust & Safety function, and this is one of its first roles. As Trust & Safety Manager, Policy, you will research, write, and maintain the enforcement policies that govern behavior across our platform, which currently has around 3 million monthly users and 20 million messages a day. Beneath each policy, you will define the enforcement standards that make it operational: severity tiers, the outcomes each tier maps to, and investigation guidance specific enough that moderators and automated systems reach the same result on the same case. You will also own how those policies are expressed publicly, across the Help Center, Community Guidelines, and Terms of Service. This is a genuinely greenfield remit. Rather than iterating on an established policy library, you will be building the corpus almost from scratch, often defining a standard before there is an established practice to codify. It suits someone who writes precisely, can carry a draft through disagreement to alignment, and would rather resolve ambiguity now than watch it produce inconsistent enforcement later. Key Responsibilities Policy Development • Research and draft platform-wide enforcement policies covering the full spectrum of potential harms a Sniffies user may encounter., • Work through what each policy has to answer: what behavior is in scope, which surfaces it applies to (Map, profiles, messaging, groups, LivePlay), and what evidence supports a finding., • Create drafts with Trust & Safety, Legal, Product, and Customer Experience, resolve disagreements, and carry each policy through to approval and launch., • Maintain a review cadence so policies stay current as the platform, the threat picture, and the regulatory environment change., • Maintain an effective knowledge management system for our policies, including change tracking. Enforcement Standards • Define severity tiers for each policy and map them to enforcement outcomes, including the evidence threshold required for each outcome., • Write investigation guidance specific enough that two moderators reviewing the same case reach the same result., • Write policy in a form our classifiers and LLM-based detection can apply, and work with Product and Data Science where the written standard and the model's behavior diverge., • Own the appeals policy, including what qualifies for appeal and the standard an appeal is judged against. Public-Facing Expression • Partner with Customer Support, Product, and Legal on how policies are communicated to users across the Help Center, Community Guidelines, and Terms of Service., • Keep our public policy statements and internal enforcement standards aligned, so what we say we do matches what we actually do. Quality and Feedback • Review enforcement outcomes and appeal decisions for patterns indicating a policy is unclear, miscalibrated, or unworkable in practice., • Act on input from Investigations, Scaled Abuse, Customer Support, and Product on what casework and abuse trends show, and revise policies accordingly. Qualifications • 4+ years in trust and safety policy, content policy, or a closely related field, including authoring policy that shipped and was enforced against., • Experience writing enforcement standards for moderators, not only principles for executives. That means severity matrices, decision trees, investigation guidance, or labeling guidelines., • Understanding of how automated enforcement consumes policy, and what makes a policy easy or impossible for a model to apply consistently., • Ability to hold a position through disagreement with Legal, Product, and Operations, and to change it when the argument is good., • Clear, precise writing. Ambiguity in a policy becomes inconsistency in enforcement. Preferred Qualifications • Familiarity with the EU Digital Services Act, the UK Online Safety Act, or similar regimes, and what they require of platform policy and transparency reporting., • Background at a dating, social, or adult platform., • Experience writing policy for a platform where enforcement is fully automated., • Experience building a policy corpus from a low base rather than iterating on a mature one.

Oliver Wyman advises clients across a broad spectrum of strategy and actuarial challenges. We are a rapidly growing practice with offices across the globe. We bring a combination of broad-based expertise with specialized knowledge, allowing us to provide independent, objective advice in the three primary areas of risk and insurance: Life, Health and Property/Casualty. Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Background Growth – both organic and inorganic – is central to the long-term ambitions of our Insurance, Asset Management (IAM), and Actuarial (OWA) businesses. Acquiring complementary businesses, in combination with organic and geographic expansion, is a critical component to our long-term growth goals and future success. Delivering on that ambition takes more than deal execution. It requires disciplined prioritization of the leadership agenda, rigorous program management, thoughtful integration of the businesses we acquire, and the ability to convert strategy into measurable outcomes across practices, geographies, and functions. To support this, we are seeking a Senior Manager, Growth and Strategic Initiatives. Job Overview: The Senior Manager, Growth and Strategic Initiatives is a high exposure, global role and a strategic partner to the Chief Growth Officer, the Chief of Staff to the Chief Growth Officer and the Head of Platform & Transformation in guiding and facilitating the IAM & OWA growth agenda. This role will help translate growth ambitions and leadership priorities into action. The role drives a portfolio of priorities spanning growth and strategic projects, including: identifying, evaluating, and integrating potential acquisition targets; working closely with cross-functional teams, including corporate development, finance, legal, HR, and operations, to ensure successful execution of acquisitions; leading business-side integration planning and governance once transactions close; and supporting other strategic projects on the growth agenda. This is a highly visible position for an individual who can operate effectively with senior leaders, navigate ambiguity, connect stakeholders across the organization, and independently drive important initiatives from concept through execution. This is a hybrid role that will require a presence in the office three days per week. There is no option to be fully remote. Key Responsibilities: Growth and M&A: • Serve as the primary business-side coordinator for inorganic growth initiatives across IAM and OWA, in close partnership with Oliver Wyman and Marsh Corporate Development., • Identify and research acquisition and investment targets across all practices and geographies, drawing on market research, leadership networks, and collaboration with Corporate Development., • Lead development of the business-side strategic rationale and business case, covering capability fit, market attractiveness, strategic benefits, potential synergies, and key risks; manage any required internal approval processes, • Project manage the due diligence process on potential targets, coordinating business participation and assisting Corporate Development with market research, commercial analysis, risk assessment, and negotiation support., • Support senior leaders in developing and managing relationships with potential targets and strategic partners, as needed. Integration Support: • Partner with the functional teams responsible for executing detailed integration plans across Finance, HR, Legal, IT, Marketing, and Operations, holding the overall plan together and resolving cross-functional issues., • Coordinate commercial integration: client and pipeline alignment, cross-sell opportunities, capability positioning, and go-to-market messaging., • Track integration progress and acquisition outcomes against the original business case, escalating issues and helping leadership ensure the strategic rationale and expected business benefits are realized. Strategic Projects & Business Impact: • Partner with the Chief Growth Officer, Chief of Staff to the Chief Growth Officer, Head of Platform & Transformation, and other leaders to develop, prioritize, and execute strategic growth initiatives., • Lead high-priority strategic and operational projects focused on the growth agenda that require coordination across practices, geographies, and functions., • Act as a connector across teams, helping ensure growth priorities are understood and that functional expertise and resources are mobilized effectively. Qualifications: • Bachelor’s degree and 7+ years of relevant experience, ideally in professional services, management consulting, corporate strategy, business operations, corporate development or a comparable environment., • 3+ years working directly with or supporting C-suite or senior leadership teams., • Prior experience in M&A, corporate development, transaction diligence or post-merger integration; direct transaction execution experience is helpful but not required., • Demonstrated track record of managing complex, cross-functional initiatives from ideation and analysis through execution and measurable outcome., • Proven project and program management capability, including planning, milestone tracking, risk management and stakeholder reporting across multiple concurrent workstreams., • Strong PowerPoint and Excel capability, and comfort adopting new analytical and work-optimization tools., • Willingness to travel as needed to support the business. Skills and Attributes: • Strategic and execution-oriented: Moves fluidly between defining the question, doing the analysis, and driving implementation., • Commercially minded: Curious about markets, competitors, clients, capabilities and new avenues for growth., • A strong integrator: Connects people, ideas, and information across organizational boundaries and brings structure to complex initiatives., • Analytically rigorous: Comfortable working with incomplete information, developing hypotheses, and turning analysis into actionable recommendations, including developing business cases and synthesizing quantitative and qualitative information into clear recommendations., • An exceptional communicator: Distills complexity into concise, persuasive narratives and polished materials for senior audiences. Outstanding written, oral and presentation skills., • Credible with senior stakeholders: Builds trust with Partners and executives and can constructively challenge thinking when appropriate. Can influence senior stakeholders without formal authority and operate effectively in a matrixed organization., • Proactive and independent: Anticipates what is needed, takes ownership and moves work forward without waiting for detailed direction., • Discreet and trustworthy: Brings a high level of integrity and professionalism to confidential and commercially sensitive work. The applicable base salary range for this role is $150,000 to $200,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The Actuarial Practice of Oliver Wyman, a Marsh business, advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job DescriptionDescription: Job Title: High Fidelity Wraparound Care Coordinator Department: Preventive Services Position Summary: The High Fidelity Wraparound Care Coordinator utilizes the Wraparound Model to help families with complex needs, providing comprehensive, coordinated, individualized, culturally-competent and cost effective community-based services that support children, youth and their families in order to enhance safety and maintain them in their homes, schools and communities. Department Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges. Agency Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees! We offer medical, dental and vision plan insurance effective the first of the month following hire date, flexible spending accounts, wellness program, employee assistance program, a 403B retirement plan, flexible working options, & several more offers. In addition to receiving up to 11 paid holidays and 3 floating holidays, employees can earn up to 33 days of PTO each year, with the opportunity to start using PTO after hire date. Compensation Bachelor's Degree: $22.30 - $24.38 per hour Master's Degree: $24.10 - $26.18 per hour • Offers based on education and years of relevant experience Hours/Schedule Full-Time Monday-Friday Ability to work non-traditional hours as needed. Professional Development Opportunities Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline. Position Specific Duties/Responsibilities: • Maintain a case load of up to 12 families, providing direct face to face contact with youth and families in accordance with Erie County C-SPOA and Erie County Department of Social Services., • Work closely with families and youth to identify strengths and needs and build a Child Family Team (CFT) of supportive people that include natural, community and system supports., • Organize and facilitate all Child and Family Team Meetings (CFT) to develop, implement and evaluate a comprehensive Plan of Care and effective Crisis and Prevention Plan., • Refer and link all family members to culturally competent , community based, formal and informal supports that address needs identified in the assessment process and help families meet their established goals and the expectations of ECDSS and Family Court . Ensure all contracted services provided through the HFW Vendor Network are delivered timely and effectively to families., • Communicate and collaborate with all necessary providers and supports related to the planning, coordination and care for youth/families, including consistent contact with the Erie County DSS Case Manager, • Assist the family and their CFT to achieve their goals, learn and develop skills, and create a support network that sustains success and allows for timely transition from High Fidelity Wrap., • Ensure accurate, thorough, and timely completion and filing of all required documentation in Fidelity EHR and/or CONNECTIONS, according to program and contractual expectations, • Attend all required trainings and meetings provided by Gateway-Longview and Erie County Wrap Around., • Other duties as assignedRequirements: Knowledge, Skills, and Abilities • Must have excellent communication and customer service skills, • Ability to multi-task and be detail oriented, • Ability to work independently and be an enthusiastic team player, • Possess assessment skills, ability to engage families, and establish and maintain relationships with social services and other service providers, • Must have a high degree of discretion dealing with confidential information, • Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support. Requires frequent transportation of children and families, • Ability to work effectively with clients, staff, families, and community contacts Qualifications • Bachelor’s Degree in a human services related field with 1 year of experience, • Master’s Degree in a human services related field with 2 years of experience, • Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required An EEO/AA Agency We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionRegistered Nurse (RN) – Case Manager / Utilization Review / CDI Job Category: Nursing / Case Management / Utilization Review / CDI Location: Syracuse, NY Duration: 13 Weeks Employment Type: Contract Schedule: Monday–Friday, 8-hour shifts Hours: 40 hours per week Work Setting: Onsite Pay: $2,500–$2,800 per week Job Description We are seeking an experienced Registered Nurse (RN) – Case Manager / Utilization Review / CDI to provide case management and utilization review services within an acute care hospital setting. The RN will apply clinical knowledge, assessment skills, and healthcare documentation expertise to support patient care, coordinate services, facilitate appropriate utilization of healthcare resources, and assist with discharge planning. Experience with EPIC and acute care hospital case management is required. Key Responsibilities • Provide case management services within an acute care hospital environment., • Perform utilization review and support appropriate utilization of healthcare resources., • Coordinate patient care and services across multidisciplinary healthcare teams., • Review patient clinical information, medical records, and supporting documentation., • Utilize EPIC Electronic Medical Records (EMR) as required., • Support discharge planning and care coordination activities., • Communicate effectively with patients, healthcare providers, and multidisciplinary team members., • Maintain accurate, complete, and timely clinical documentation., • Collaborate with physicians, nurses, social workers, and other healthcare professionals to facilitate quality patient care., • Follow applicable hospital policies, procedures, and patient safety standards., • Maintain patient confidentiality and professional standards., • Perform other related nursing, case management, utilization review, and documentation duties as assigned.Requirements Education, Licensure & Certifications, • Current New York State RN registration/license required., • Current BLS certification required and must be eligible for recertification., • Must meet all applicable professional licensing and certification requirements.Experience & Skills, • Minimum 1.5 years of recent experience within the past 2 years in an acute care facility of similar size and level required., • Previous acute care hospital case management experience required., • Experience with EPIC Electronic Medical Records preferred/required based on assignment needs., • Travel/contract nurses must have experience working in hospitals of comparable size and/or trauma centers., • Strong clinical assessment, documentation, utilization review, and care coordination skills., • Excellent interpersonal and communication skills., • Ability to work effectively with multidisciplinary healthcare teams., • Strong organizational skills and attention to detail.

Job Description Care Management Coordinator Job Title: Care Management Coordinator Reports to: Chief Program Officer Job Category/ EEO: Exempt, FT 12 months, on call, Manager Department: Residential Services Remote: No Pay Range: $65,000 Position Overview Oversees the day-to-day operations of the care management team providing Health Home and deficit funded services to adult with a serious mental illness. The Care Management Coordinator manages a team of care managers who provide comprehensive assessment and evaluation, care planning and coordination, outreach and crisis intervention, linkage to medical, financial, social, rehabilitation and psychiatric services, advocacy, development of social supports and procurement of needed resources. The coordinator monitors and assures performance of the team in the areas above and assures that team/program outcomes are met. Reporting Relationships The Care management Coordinator reports directly to the Chief Program Officer PRINCIPAL DUTIES AND RESPONSIBILITIES Service Administration and Coordination: • Ensures that program activities are coordinated and carried out and that all service and statistical records are adequately maintained according to federal, state and agency regulations., • Audit records are regularly kept by staff to ensure adherence to federal and state regulations. Reviews documentation problems with staff in a timely manner and initiates necessary corrective actions., • Ensures that all residents receive the appropriate services., • Schedules, coordinates, and assigns all activities of the staff based on resident and program needs., • Ensure all Electronic Medical Record (EMR) systems are updated and accurately reflect monitored data. This includes maintaining current and accurate entries in AWARDS, SPOA, CAIRS, HealtheLink, Netsmart, and Medent. Supervision of Care management • Oversee admission and orientation of new case assignments; assure timely processing of all related paperwork., • Ensure timely development and implementation of Individualized Service Plans., • Ensure continuity of clients' entitlements through timely submission of required forms and documentation, including initial certifications and re-certifications., • Oversee care management discharges; ensure timely processing of related paperwork, including but not limited to discharge summaries and financial summaries., • Develop effective working relationships with other service providers., • Assure timely reporting and review of untoward incidents and events., • Participate in regular and unplanned case reviews., • Assure that the rights and dignity of clients are maintained at all times; assure that resident grievances are processed in a timely manner. Staff Supervision • Always ensure program coverage., • Provides supervision, coaching and instruction to staff through individual and group conferences and direct participation in the provision of services (e.g. co-case management) in order to assure appropriateness and quality of services being provided., • Evaluates staff performance., • Orient staff to Agency and program specific mission, philosophy, policies, and procedures., • Coordinate regularly with ECDMH, NYSOMH and Health Home Agencies on case related issues., • Schedule and conduct regular staff meetings., • Assure that staff receives appropriate training. Requirements Master's degree in human services related fields with a minimum of 3 years' experience supervising staff providing care to persons with mental illness, chemical dependency, developmental disabilities or a chronic medical condition. Preference will be given to candidates licensed to practice in NYS (i.e LCSW/LMSW/LMHC) One (1) year of paid supervisory/administrative experience in a human service setting with experience supervising a staff of 3-5 individuals. Must have use of an automobile and valid driver's license with evidence of good driving record. Must have a flexible schedule. Other Knowledge/Skills/Abilities Ability to work independently and initiate change. Possess an even temperament. Have strong organizational and time management skills. Work effectively within a team setting. Have strong computer, data management and analysis skills. Have superior interpersonal and conflict resolution skills. Value cultural difference, collaborative efforts, and person-centered services. Demonstrate excellent verbal and written skills. Strong negotiation, judgment, problem solving, and time management skills are essential to success at this position.

Job Description About Mary Agnes Manor: Mary Agnes Manor is a 230 bed Assisted Living Community located on the beautiful and historic D'Youville Campus in Buffalo, NY. Position We are seeking a compassionate, organized, and experienced Memory Care Unit Manager to lead our specialized memory care neighborhood within our Assisted Living Residence. The ideal candidate is a hands-on leader who understands the unique needs of individuals living with Alzheimer's disease and other forms of dementia. This individual will be responsible for ensuring resident safety, promoting quality of life, supervising staff, and maintaining a supportive, structured, and engaging environment. We are looking for someone who can balance compassionate resident care with strong leadership, accountability, and operational excellence. Key Responsibilities Resident Care & Quality of Life Oversee the daily operations of the dementia care unit, ensuring a safe, supportive, and resident-centered environment. Monitor residents' cognitive, behavioral, emotional, and functional needs. Develop and implement individualized approaches to dementia care, including interventions for challenging behaviors. Promote meaningful activities, social engagement, and opportunities for residents to maintain independence. Collaborate with nursing, case management, families, and other healthcare professionals to address changes in resident condition. Ensure appropriate supervision and interventions to minimize risks associated with wandering, falls, agitation, and other dementia-related concerns. Staff Leadership & Supervision Provide daily leadership, direction, and support to resident care staff. Monitor staff performance, assignments, attendance, and adherence to facility policies. Coach and educate staff on dementia care techniques, communication strategies, and behavioral interventions. Foster a positive team environment built on compassion, professionalism, and accountability. Ensure staff respond appropriately to resident needs and maintain a respectful, dignified approach to care. Operations & Regulatory Compliance Ensure the unit operates in accordance with applicable New York State Department of Health regulations and facility policies. Conduct routine rounds to monitor resident safety, cleanliness, staff performance, and overall unit operations. Participate in care planning, interdisciplinary meetings, incident reviews, and quality improvement initiatives. Maintain appropriate documentation and communicate concerns promptly to facility leadership. Assist with regulatory surveys, inspections, and implementation of corrective actions. Serve as a primary point of communication for residents' families regarding daily care and quality-of-life concerns. Qualifications Required: Experience working with individuals living with Alzheimer's disease or other forms of dementia. Previous supervisory or management experience in assisted living, adult care, memory care, or a related healthcare setting. Strong understanding of dementia-related behaviors and nonpharmacological interventions. Excellent leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced residential care environment. Compassionate, patient, and resident-centered approach to care. Preferred: Experience managing a dedicated memory care or dementia unit. Familiarity with New York State Adult Care Facility and Special Needs Assisted Living Residence (SNALR) regulations. Background in nursing, social work, healthcare administration, or a related field. Experience with staff training, quality assurance, and regulatory survey preparation. What We're Looking For We want a leader who is visible on the floor, knows their residents, supports their staff, and takes ownership of their unit. The successful candidate will be someone who can recognize a resident's unmet needs before a behavior escalates, provide calm direction during challenging situations, and create an environment where both residents and employees feel supported. COMPENSATION & BENEFITS Final compensation depends on experience and credentials. Benefits include: • Medical, • Paid Time Off, • 401(k) EQUAL OPPORTUNITY The Facility is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital or familial status, military or veteran status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodation to applicants and employees with disabilities.

Catholic Health is seeking a Licensed Master Social Worker (LMSW) to identify, assess, and treat medically-related psychosocial issues. Responsibilities include direct casework, coordination with care teams, and ensuring timely access to supportive services in the home setting.

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