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Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a skilled ER RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as an ER RN, • Valid RN license in compliance with state regulations, • Current BLS certification (AHA/ARC), • Current ACLS certification (AHA/ARC), • TNCC, NIHSS, CPI, NRP and SANE certifications The Emergency Room Registered Nurse (ER RN) delivers rapid-response, high-quality patient care in a fast-paced emergency department setting. This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. The ER RN demonstrates strong clinical skills, exceptional critical thinking abilities, excellent communication under pressure, and a commitment to maintaining the highest standards of patient safety and professional ethics. Essential Work Functions: • Rapidly assess and triage patients upon arrival, prioritizing care based on the severity of their condition, • Explain emergency procedures and treatments to patients and families, • Administer prescribed medications and treatments in accordance with approved emergency nursing techniques and protocols, • Prepare equipment and aid physicians during emergency treatments and examinations, • Monitor patient comfort and safety throughout their time in the emergency department, responding to immediate needs, • Observe and document patient conditions as required within scope of practice, • Take and monitor vital signs using clinical judgment to address deviations and prevent complications, • Respond to life-saving situations based upon emergency nursing standards, policies, procedures, and protocols, • Document comprehensive nursing assessments, interventions, and outcomes in electronic medical records (EMR), • Initiate patient education plans according to individualized needs, considering the acute nature of emergency care, • Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care, • Perform other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel ER RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb9

Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • NIHSS certification, • ACLS (AHA / ARC) certification The Med Surg/Tele Registered Nurse delivers comprehensive high-quality, patient-centered care in medical-surgical and telemetry units. This role involves assessing patient health conditions, monitoring cardiac telemetry data, and collaborating with multidisciplinary teams to manage diverse patient needs. The position requires strong clinical skills in med-surg and telemetry nursing, critical thinking abilities, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics. Essential Work Functions: • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb8

Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg RN experience, • Valid RN license in compliance with state regulations, • NIHSS certification, • ACLS (AHA/ARC) certification The Med Surg Registered Nurse delivers comprehensive high-quality, patient-centered care in medical-surgical and telemetry units. This role involves assessing patient health conditions, monitoring cardiac telemetry data, and collaborating with multidisciplinary teams to manage diverse patient needs. The position requires strong clinical skills in med-surg and telemetry nursing, critical thinking abilities, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics. Essential Work Functions: • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Med Surg RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb8

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

Fusion Medical Staffing-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/30/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Travel ER RN Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a skilled ER RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as an ER RN, • Valid RN license in compliance with state regulations, • Current BLS certification (AHA/ARC), • Current ACLS certification (AHA/ARC), • Current PALS (AHA / ARC) or ENPC CertificationPreferred Qualifications:, • TNCC, NIHSS, CPI, NRP and SANE certifications, • Rapidly assess and triage patients upon arrival, prioritizing care based on the severity of their condition, • Explain emergency procedures and treatments to patients and families, • Administer prescribed medications and treatments in accordance with approved emergency nursing techniques and protocols, • Prepare equipment and aid physicians during emergency treatments and examinations, • Monitor patient comfort and safety throughout their time in the emergency department, responding to immediate needs, • Observe and document patient conditions as required within scope of practice, • Take and monitor vital signs using clinical judgment to address deviations and prevent complications, • Respond to life-saving situations based upon emergency nursing standards, policies, procedures, and protocols, • Document comprehensive nursing assessments, interventions, and outcomes in electronic medical records (EMR), • Initiate patient education plans according to individualized needs, considering the acute nature of emergency care, • Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel ER RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Nursing Job ID #1835765. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Nursing With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/30/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Work in the Emergency Department of a hospital setting, • Night shifts from 7:00 PM to 7:00 AM, • 13-week assignment, • Adult and pediatric emergency care population, • Candidates cannot have a permanent address within 60 miles of the facility, • Travelers must not have been employed as permanent staff at any LifePoint facility in the past 12 months, • Full-time employment elsewhere is not permitted during the assignment, • COVID-19 vaccination card is required, • First-time travelers are welcome to apply\n \n Requirements\n, • Active NM or compact RN license required, • Minimum of 2 years of Emergency Department experience, • Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required, • Social Security number and date of birth required for consideration, • RQI certifications are not accepted\n Benefits\n, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Fusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: Med Surg, • Discipline: RN, • Start Date: 12/22/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Travel Med Surg RN Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA/ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Nursing Job ID #1835812. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Nursing With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

Fusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: Med Surg / Telemetry, • Discipline: RN, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Travel Med Surg/Tele RN Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Nursing Job ID #1839894. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Nursing With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/21/2025 Duration: 13 weeks Pay: $2074 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Physical Therapist to come join our rapidly growing team in Deming, NM. Full-Time We offer: • Great culture and team atmosphere, • Comprehensive benefits, including medical, dental, and vision, effective on the first of the month, • 401(k) retirement plan with a generous company match, • Generous time off accruals, • Paid holidays, • Mileage reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Merit Increases, • Employee Discount Programs, • Provides physical therapy services to patients according to a written physician's plan of care and as defined in the state Physical Therapy Practice Act., • Advise, consult and teach appropriate treatment procedures and supportive activities to clients, family members and other agency staff, • Assist the provider in evaluating level of function, • Participate in the development of the plan of care, • Prepare clinical and progress notes, • Translate all exercise into functional activities or activities of daily living, • Develop needed plans for modifying equipment, appliances and the physical surrounding in clients home, • Confer regularly with attending provider regarding client’s progress and report the physical and emotional conditions and reactions to treatment and interpret social and physical factors in the environment that affect care, • Interpret to the client and family the implication of the treatment consistent with the actions and wishes of the provider, • Provide families with information, support and encouragement to help motivate them in their progress, • Prepares and submits clinical and progress summaries based on the attainment of goals., • Supervises physical therapy assistants according to organization policy and state regulations., • Physical Therapist, • Graduate from a School of Physical Therapy approved by the American Physical Therapy Association or Allied Health Education and Accreditation of the American Medical Association and the Physical Therapy Association, • Current licensure as a Physical Therapist in the state of practice, • At least two (2) years’ experience in an acute hospital or equivalent experience (preferred), • Must possess current CPR and First Aid Certification #ACHH Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: .

Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Registered Nurse to come join our rapidly growing team in Las Cruces, NM. We offer: • Great culture and team atmosphere, • Comprehensive benefits, including medical, dental, and vision, effective on the first of the month, • 401(k) retirement plan with a generous company match, • Generous time off accruals, • Paid holidays, • Mileage reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Merit Increases, • Employee Discount Programs, • Provide visits as assigned by the Clinical Services Manager, including the assessment, determination of eligibility, admissions processing, planning, implementation and evaluation phases of the nursing process. Assignments will vary depending on licensure., • Obtain data and assess necessary information from patient physical, psychological, social and spiritual factors that may impact patient and family's needs and coordinate intervention by other members of the interdisciplinary team, • Initiate communication with the attending physician, interdisciplinary team and other agencies for the purpose of coordinating optimal care, • Provide visits to assess the patient's needs and update the plan of care, • Perform therapeutic, preventative and rehabilitative nursing procedures as directed by the attending physician, • Perform clinical pronouncement of death and provide support to family, as applicable to licensure., • Registered Nurse, • Graduate from an accredited registered nursing program and licensed in the state, • At least one (1) year clinical practical nursing experience preferably in intensive care, rehabilitation or medical surgical nursing (preferred), • Home health experience preferred, • Possess and maintain valid CPR certification. #ACHH Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: .

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $1849 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $1849 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $1849 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/21/2025 Duration: 13 weeks Pay: $2074 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Las Cruces, NM. Shift: Inquire Start Date: 12/21/2025 Duration: 13 weeks Pay: $2074 / Week Company: Fusion Medical Staffing Location: Facility in Las Cruces, New Mexico Job Details Fusion Medical Staffing is seeking a Med Surg/Tele RN for a 13-week travel assignment in Las Cruces, New Mexico. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent Med Surg/Tele RN experience, • Valid RN license in compliance with state regulations, • Current BLS (AHA/ARC) CertificationPreferred Qualifications:, • NIHSS certification, • ACLS (AHA / ARC) certification, • Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding, • Administer prescribed medications and treatments in adherence to nursing standards, • Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team, • Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses, • Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures, • Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record, • Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans, • Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs, • Ensure infection control practices are strictly followed, including hand hygiene and PPE use, • Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan, • Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home, • Perform other duties as assigned within the scope of practice, • Adhere to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Med Surg/Tele RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. Opportunities are available across various projects, including government programs and some of the world’s most recognized brands. We’re looking for individuals with strong communication skills, a positive attitude, and a commitment to reliability and continuous learning. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls with professionalism and courtesy, • Resolve customer issues efficiently, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document customer interactions and process claims, • Guide customers through options to find the best solutions, • Use training and resources to answer questions while adhering to scripts and policies, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate team members when necessary, • Participate in training sessions and stay current on updates and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Minimum age of 18, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Problem-solving and conflict resolution skills, • Customer-focused mindset with empathy and patience, • Ability to multitask and work independently, • Team-oriented with a collaborative spirit At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you’ll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you’re a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. • Handle inbound and outbound calls professionally and efficiently, • Resolve customer issues on the first call through effective problem-solving, • Research and retrieve information across systems to support customer needs, • Accurately document and process claims and inquiries, • Guide customers through options to find the best solutions, • Follow scripts, policies, and procedures while using your training and resources, • Maintain confidentiality and handle personal information with care, • Escalate complex issues to the appropriate team members, • Stay current by attending training sessions and reviewing updates We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • 18 years of age or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 WPM, • Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable with excellent attendance and punctuality, • Skilled in troubleshooting and resolving customer concerns, • Customer-focused, empathetic, and patient, • Able to multitask, stay organized, and work independently, • Team-oriented with a passion for helping others At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you’ll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services. This is a great opportunity for individuals with a positive attitude and strong people skills. If you’ve worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a friendly, timely, and professional manner, • Resolve customer issues effectively, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-focused conversations to identify the best options for customers, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to supervisors or specialized teams when necessary, • Attend training sessions and team meetings to stay up to date on systems and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong communication and organizational skills, • Typing speed of at least 20 words per minute, • Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with strong time management, • Ability to troubleshoot and follow up on customer issues, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, stay focused, and work independently, • Team-oriented with a collaborative mindset, • Comfortable in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping others and delivering outstanding service? We’re looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Engage with customers via inbound and outbound calls, providing friendly and professional support., • Actively listen to customer concerns and deliver effective, timely resolutions., • Use internal systems to manage accounts, process claims, and retrieve information., • Identify opportunities to upsell or upgrade products and services., • Clearly explain products, services, and processes to customers., • Escalate complex issues to the appropriate team when needed., • Strive for first-call resolution through strong problem-solving skills., • Stay current with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Ability to type at least 20 WPM., • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Familiarity with Windows operating systems., • Dependable and punctual with a strong work ethic., • Skilled in troubleshooting, conflict resolution, and follow-up., • A customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • A team player with a positive attitude and strong interpersonal skills. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound calls to customers across the country, • Promote and sell products and services tailored to customer needs, • Provide accurate information and resolve customer inquiries, • Use internal systems to manage accounts and process orders, • Collaborate with other departments to resolve customer issues, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Stay current with training, product updates, and program changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team! We’re looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you’ll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Use product knowledge and training to recommend solutions and close sales, • Build rapport, listen actively, and address customer needs effectively, • Research account details and collaborate with internal teams to resolve issues, • Manage customer accounts and process orders accurately using our systems, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Protect customer data and handle sensitive information responsibly, • Escalate complex issues to appropriate team members when needed, • Stay current with training, system updates, and team communications All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older with a high school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable, punctual, and self-motivated, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask and manage time effectively, • Team-oriented with a positive attitude, • Comfortable in a fast-paced, evolving environment, • Strong interpersonal skills and relationship-building ability, • 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. As a day shift Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide variety of project openings for some of the most recognizable brands in the world! In this role, you will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job every day. Schedules vary by site and project. This is an on-site, entry-level position with competitive compensation commensurate with experience. Bi-lingual (Spanish-speaking) candidates are encouraged to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers nationwide each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff for resolution as needed., • Attend meetings and training to stay up to date on program knowledge, systems, and process changes. We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer issues effectively, aiming for first call resolution, • Research internal systems to retrieve missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training resources and knowledge bases to provide accurate information while following scripts and procedures, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Participate in training sessions and team meetings to stay current on updates and best practices We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Highly reliable with excellent time management and punctuality, • Strong problem-solving, troubleshooting, and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused with empathy, patience, and professionalism, • Ability to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We’re looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Handle inbound and outbound calls with professionalism and courtesy, • Use training and resources to confidently answer questions and sell products/services, • Listen actively to understand customer needs and resolve issues, • Research systems to locate missing information and collaborate with internal teams, • Manage customer accounts and process orders accurately using company systems, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Escalate complex issues to appropriate team members, • Attend training sessions and team meetings to stay current on updates All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable with strong attendance and punctuality, • Skilled in troubleshooting, conflict resolution, and customer service, • Empathetic, responsive, and solution-oriented, • Ability to multitask, stay focused, and self-manage, • Team-oriented with strong interpersonal skills, • Comfortable in a fast-paced, evolving environment, • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Location: Las Cruces, New Mexico offers the perfect blend of urban amenities and small-town charm. This city has excellent public and private schools making it ideal for raising a family. There's a lot of outdoor activities-Hike stunning landscapes, explore nearby national parks, or indulge in the region s recreational opportunities. Enjoy proximity to El Paso for big-city amenities while living in the tranquil beauty of the Southwest. Facility: Medical center providing a full spectrum of diagnostic, therapeutic, and rehabilitative services. Accredited by The Joint Commission and a partner hospital of the National Patient Safety Foundation, this medical center is dedicated to healthcare excellence and innovation. Opportunity: • Seeking a passionate and dedicated Family Medicine Faculty Physician to join our dynamic team, • This is a unique opportunity to mentor and train the next generation of family medicine physician, • Play a key role in shaping a community-focused, multidisciplinary residency program with an emphasis on social medicine and primary care excellence, • Dedicate 70% of your time to teaching and administration and 30% to clinical care, ensuring both professional fulfillment and work-life balance, • Deliver full-spectrum family medicine, including inpatient care and obstetrics, while working alongside a collaborative team, • Collaborate with the Program Director to develop residency infrastructure, curriculum design, and resident recruitment, • Supervise outpatient primary care, office procedures, precepting, and didactic teaching while mentoring residents, • Provide inpatient medicine and obstetric services as part of a well-supported and engaged medical community, • Board Certified/Board Eligible in Family Medicine, • Passion for teaching and mentoring the next generation of physicians, • Interest or experience in curriculum development and program growth is a plus, • Proficiency in inpatient medicine and obstetrics is required Compensation:, • Competitive Salary with productivity incentives, • Comprehensive Benefits Health, dental, vision, and retirement, • CME Allowance & Professional Development Invest in your growth, • Relocation Assistance & Potential Student Loan Repayment Making your transition seamless, • A Collaborative & Supportive Team Dedicated to making a difference

American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Las Cruces, New Mexico. • Specialty: Med Surg / Telemetry, • Discipline: RN, • Start Date: 12/21/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an experienced RN for a Med/Surg Tele position on night shift requiring a NM or compact RN license and at least 2 years of relevant experience. • Work in a Medical Surgical Telemetry combination unit within a hospital setting, • Night shifts from 7:30 PM to 7:30 AM, • Patient population includes med/surg and telemetry cases, • Provide nursing care to medical-surgical and telemetry patients, • Night shift assignment with 12-hour shifts, • First-time travelers are welcome to apply, • Team-based environment with support staff, • May be required to follow hospital dress code or scrub requirements, • Active NM or Compact RN license required, • Minimum 2 years of Med/Surg Telemetry RN experience, • Basic Life Support (BLS) certification required, • Date of birth and Social Security number required for consideration, • COVID vaccination card required, • RQI certifications are not accepted, • Cannot have worked as perm staff at any LifePoint facility within the past 12 months, • Cannot be employed elsewhere full time, • Permanent address must be more than 60 miles from the facility, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-647616. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Med/Surg Tele With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/30/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel American Traveler is seeking an experienced Emergency Room RN for a night shift contract requiring a NM or compact RN license and at least two years of ED experience. • Work in the Emergency Department of a hospital setting, • Night shifts from 7:00 PM to 7:00 AM, • 13-week assignment, • Adult and pediatric emergency care population, • Candidates cannot have a permanent address within 60 miles of the facility, • Travelers must not have been employed as permanent staff at any LifePoint facility in the past 12 months, • Full-time employment elsewhere is not permitted during the assignment, • COVID-19 vaccination card is required, • First-time travelers are welcome to apply, • Active NM or compact RN license required, • Minimum of 2 years of Emergency Department experience, • Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required, • Social Security number and date of birth required for consideration, • RQI certifications are not accepted, • High Pay and Bonuses, • Medical, Dental and Vision Insurance with Day 1 Options, • 401(k) Plan, • Weekly Payroll Deposit, • Free Online CEUs, • Generous Housing Allowance, • Travel and Licensure Reimbursements, • Non-taxed Per Diem and Subsidy, • Traveler Rewards and Discounts American Traveler Job ID #P-643883. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Emergency Dept With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers. With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements. American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment. With our team behind you, you can relax and enjoy a rewarding travel career.

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.Children's Outpatient team serves children and adolescents ages 4-18 who are in need of mental and behavioral health services. We collaborate with internal specialized programs, as well as community resources, to meet the complex needs of our patients. Come join a team of compassionate providers who invest into the lives of children, youth, and their families. Exempt Up to $74,813 Job Summary: Performs assessment, diagnostic evaluation, crisis intervention, case management, and therapeutic services for individuals, families, and groups; provides community consultation and education and staff orientation and training; assists in team supervision and participates in the planning, development, and implementation of services as part of the Child Family Team or Adult Recovery Team. Core Competencies: • Considerable knowledge of various modes of psychotherapy, especially crisis intervention and short-term models using individual, group, and familial approaches., • Considerable skill in assessment procedures, diagnostic evaluation, therapeutic treatment, and case management practices including follow-up and closure., • Considerable knowledge of the principles and practices of community mental health, alcohol, and/or substance abuse services., • Knowledge of psychopathology and psychotherapeutic techniques., • Knowledge of program planning, development, and implementation of services for special populations., • Ability to provide in-service training as necessary., • Some knowledge of administrative, management and supervisory practices., • Skill in planning, organizing, and providing professional guidance and leadership., • Ability to assess and evaluate treatment and service programs., • Demonstrated ability to establish and maintain an effective and caring relationship with clients and their families., • Demonstrated ability to work effectively on a multi-disciplinary team and with the public., • Knowledge of the cultural characteristics of various minority groups., • Master's degree in social work, psychology, counseling, or a behavioral health related field., • Current New Mexico license in the field of counseling, social work, psychology or marriage and family therapy., • Must maintain a clean driving record, valid driver’s license, and current car insurance. Must submit to LCDF required background check, TB screen and drug testing.Benefits:, • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 111-70-116-01;111-70-159-02 #INDBHS Powered by JazzHR a1f4VzmHFg

Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Exempt Up to $74,813 Job Summary: Performs assessment, diagnostic evaluation, crisis intervention, case management, and therapeutic services for individuals, families, and groups with substance abuse issues; provides community consultation and education and staff orientation and training; assists in team supervision and participates in the planning, development, and implementation of services as part of the ACT Team. Core Competencies: • Knowledge of various modes of psychotherapy and evidence-based practices, especially crisis intervention and short-term models using individual, group, and familial approaches., • Skill in assessment procedures, diagnostic evaluation, therapeutic treatment, and case management practices including follow-up and closure., • Ability to establish therapeutic alliance with patients and their families., • Ability to work effectively on a multi-disciplinary team and with the public., • Assesses and incorporates culture into assessment and treatment processes, • Ability to communicate effectively both orally and in writing, • Actively seek feedback and supervision, and engage in personal reflection and self-correction, • Acknowledges impact of own feelings and cultural values on practice, • Knowledge of ethical principles and state laws, • Knowledge of and adheres to state reporting and regulatory guidelines, • Maintains appropriate boundaries with patients, • Assesses for trauma and engages in trauma informed practices, • Formulates realistic, patient centered treatment goals and evaluate progress toward goals, • Will have at least a Master's degree in social work, psychology, counseling, or a behavioral health related field., • Current New Mexico license in the field of counseling, social work, psychology, Licensed Substance Abuse Associate Counselor (LSAA), or Licensed Alcohol and Drug Abuse Counselor (LADAC)., • Preference will be given to individuals with training or experience in integrated treatment for co-occurring disorders, • Must maintain a clean driving record, valid driver’s license, and current car insurance. Must submit to LCDF required background check, TB screen and drug testing.Benefits: • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 76-70-018-01 #INDBHS Powered by JazzHR wunj7mgHYg

Job Description Outpatient Therapist Families & Youth Innovations Plus (FYI+) Position: Full-Time MA/MS + License Salary: $55,000 - $66,550 (3 levels based on experience and education) Independent License Salary: $70,000 - $84,700 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Clinical Manager and/or Clinical Director Department: Outpatient Services Make a Difference in Youth & Family Services! Families and Youth Innovation Plus (FYI+) is seeking a dedicated and compassionate Full-Time Therapist with a flexible schedule to join our team. The ideal candidate will have a strong background in providing therapy services to children, adolescents, adult individuals, couples, and/or families. We are expanding services to all age groups and welcome people with diverse expertise. The ideal candidate will also have a deep-rooted understanding of treating participants from a trauma-responsive lens. We are seeking a licensed therapist to join our team on a full-time basis. This position will have flexibility to set your own work schedule and opportunity to work days, evenings, and Saturdays. Compensation is based on hours worked, including both direct client care and administrative time. FYI+ is a Certified Community Behavioral Health Clinic (CCBHC) Grant Site. Our agency's therapists work with case managers and other support providers to meet participants' basic needs as well as offering therapy, crisis services, and other supportive services. What You Need: • Maintain a full-time caseload of 22-25 individual clients hours a week, • Conduct diagnostic assessments and formulate appropriate treatment plans, • Implement patient interventions based on assessment, patient input and in conjunction with the treatment plan team, • Provide therapy sessions to clients using evidence-based practices, • Maintain written accurate and up-to-date clinical records on individual services and prepare written reports, • Collaborate with other healthcare professionals, team members, and other staff and service providers regarding client care, • Ability to work 40 hours weekly, including evenings and/or Saturdays, • Masters degree in counseling, social work, psychology, or related field, • Current New Mexico State Licensure (LMFT, LCSW, LPC, or equivalent), • Strong communication, interpersonal, and writing skills, • Bilingual preferred but not required, • Ability to work independently and as part of a team, • Flexible scheduling, • Supervision hours for additional licensure/certifications, • Collaborative, supportive work environment

Job DescriptionTriage Therapist, Full Time Salaried/Exempt position Make a Difference in Youth & Family Services! Families and Youth Innovation Plus (FYI+) is seeking a dedicated and compassionate Triage Therapist to join our team. This role will conduct intake assessments and assist clients with urgent needs. For those who love variety, using their diagnostic skills, and providing needed access to the community, this is a great opportunity. The ideal candidate will have a strong background in providing therapy services to children, adolescents, adult individuals, couples, and/or families. We are expanding services to all age groups and welcome people with diverse expertise. The ideal candidate will also have a deep-rooted understanding of treating participants from a trauma-responsive lens. We are seeking a licensed therapist to join our team Full time (40 Hours weekly) or Part time (24 hours weekly). This position will have flexible schedule options and opportunities to work 10 hour days, evenings, and/or Saturdays. Compensation is based on hours worked, including both direct client care and administrative time. FYI+ is a Certified Community Behavioral Health Clinic (CCBHC) Grant Site. Our agency's therapists work with case managers and other support providers to meet participants' basic needs as well as offering therapy, crisis services, and other supportive services. What You'll Do: • Conduct triage assessments to determine level of care needed for individuals seeking services, • Provide crisis intervention and short-term therapeutic support, • Implement patient interventions based on assessment, patient input and in conjunction with the treatment plan team, • Provide therapy sessions to clients using evidence-based practices, • Maintain written accurate and up-to-date clinical records on individual services and prepare written reports, • Collaborate with other healthcare professionals, team members, and other staff and service providers regarding client careWhat You Need:, • Masters degree in counseling, social work, psychology, or related field, • Current New Mexico State Licensure (LMFT, LCSW, LPC, or equivalent), • Strong communication, interpersonal, and writing skills, • Bilingual preferred but not required, • Ability to work independently and as part of a team, • Ability to work 24 or 40 hours, including evenings and/or Saturdays, • Enthusiasm for working within a CCBHC model and contributing to community-based care Compensation & Benefits, • Annual rate for full time starting at $55,000/year (including both clinical and administrative time) commiserate to Licensure level, years of experience, and certifications, • Flexible scheduling options, • Supervision hours for additional licensure/certifications, • Collaborative, supportive work environment, • Approved site for loan repayment programs, • Supportive and caring team environment

Job DescriptionDescription: Opportunity Summary: At Valor Healthcare, we are deeply committed to serving those who have served our nation. We are seeking compassionate, mission-driven therapists with a passion for working with veterans, military members and their families, providing evidence-based care tailored to the unique challenges they face. Our expanding network provides the chance to create meaningful impact each day—supporting veterans in navigating post-service life, assisting military members and their families during active service, and promoting personal well-being by managing mental health conditions. If you are dedicated to delivering exceptional care and want to be part of a supportive, veteran and military focused community, we invite you to join us in honoring and serving our heroes. Benefits of this role: • Set your own schedule around your current job! This position will be a 1099 independent contract role., • Fully remote if you reside in the United States., • Paid per session as an independent contractor., • You provide excellent mental health care to our nation’s heroes, and we will take care of the rest!, • You get the opportunity to provide compassionate, evidence-based care to veterans. Your expertise can change lives! Responsibilities: • Provides individual and group interventions to support patients that are coping with health psychology presentations related to mental health diagnoses (e.g., sleep, pain, adherence to medical regimen, adjustment to illness), psychosocial stressors, grief or phase of life difficulties (e.g., discrimination, stress management, coping with loss, transition to civilian life), and mild-moderate severe mental health presentations., • Provide cognitive screening to address specific functional and/or cognitive ability questions., • Provides immediate access to clinical assessment and appropriate collaborative care and treatment for those experiencing mental health symptoms or behavioral health issues., • Provides individual and group interventions to support patients that are coping with health psychology presentations (e.g., sleep, pain, adherence to medical regimen, adjustment to illness), psychosocial stressors, grief or phase of life difficulties (e.g., discrimination, stress management, coping with loss, transition to civilian life), and mild-moderate mental health presentations., • Provides cognitive screenings to address specific functional and/or cognitive ability questions as indicated., • Must independently complete through psychosocial assessments to determine the psychosocial functioning and needs of the patient and their families., • Must possess a working knowledge and experience in use of medical and mental health diagnoses, disabilities, and treatment procedures including acute, chronic, and traumatic illnesses, common medications and their effects/side effects, and medical terminology., • Follow suicide prevention guidelines and risk assessment documentation and training requirements., • Completes thorough psychosocial assessments and includes pertinent information in all the required areas of functioning in order to determine appropriate diagnoses and other treatment-related conclusions., • Provides a Diagnostic and Statistical Manual of Mental Disorders (DSM) diagnosis to determine the psychosocial functioning and needs of patients and/or their families., • Provides emergency/crisis interventions that are provided to the patient to stabilize. Engages in rapid assessments and develops crisis management plans., • Provides psychotherapy as individual, group &/or family interventions when clinically indicated/appropriate and when of therapeutic benefit to the recipients., • Maintains knowledge of Veteran's benefits and services, community resources, and process for making appropriate referrals to community and other governmental programs or agencies., • Provides case management services to the patient and their families throughout the continuum of care., • Adheres to the clients regulations regarding documentation and completion of encounters. Requirements: Requirements: • Licensure: Must be licensed to practice independently in ANY state; Psychologist, Licensed Professional Counselor (LPC), Licensed Mental Health Clinician (LMHC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), • Psychologist: Must have PsyPact in addition to state license., • Education: Depending on license type, must have either a master's degree in social work, counseling or related field from an accredited program or a doctoral degree in psychology from a graduate program., • Experience: Must have a minimum of 2 years’ experience practicing therapy independently, • Preferred experience: Experience providing therapy to with veterans and military members., • The therapist has experience in providing consultation about mental health diagnosis and appropriate treatment plans to professionals representing a variety of disciplines, particularly concerning psychiatrically and medically complex patients., • The therapist has familiarity with the full range of DSM5 clinical presentations and experience with associated brief, evidence based psychological intervention for mild, moderate and severe presentations., • The therapist has general knowledge regarding mental health assessment and treatment., • The therapist has general knowledge regarding Substance Use Disorders, Mood Disorders, Anxiety Disorders and Serious Mental Illness (SMI); and skill/experience with treating patients within a Veterans' Hospital PTSD and MHC setting who may present with all forms of Mental Health and Behavioral Health concerns and comorbidities., • The therapist has assessment and intervention skills, as well as some specialized experience with Evidence-Based Treatment., • Ability to work effectively within interdisciplinary teams., • The therapist has knowledge of thorough risk assessment and mental health crises procedures and should have skill in leading interdisciplinary treatment teams in intervening in patient mental health crises., • Experienced in one or more Electronic Health Records, • Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams), • Must be a US citizen and reside in the United States. Preferred Modalities For Depression: • Acceptance and Commitment Therapy (ACT), • Cognitive Behavioral Therapy (generalist), • Cognitive Behavioral Therapy for Insomnia (CBT-I), • Interpersonal Therapy, • Problem-Solving Therapy, • Mindfulness-based Cognitive Therapy (MCBT), • Short-term Psychodynamic Psychotherapy Preferred Modalities For Trauma: • Cognitive Processing Therapy, • Prolonged Exposure (PE), • Eye Movement Desensitization and Reprocessing (EMDR), • Dialectical Behavioral Therapy skills training, • Cognitive Behavioral Therapy for Insomnia (CBT-I), • Training related to the management of suicide risk (e.g., CBT for Suicide Prevention)

Job Description CBPIR Success Coach Families and Youth Innovations Plus (FYI+) Position: Full-Time; Salaried/Exempt Hourly Rate: $43,000 - $52,030 (3 levels based on experience and education) Reports to: Family Services Clinical Manager Department: Community-Based Prevention, Intervention, and Reunification (CBPIR) Job Summary Families and Youth Innovations Plus (FYI+) is seeking a highly motivated, trauma-informed professional to join our CBPIR team. This position provides in-home services, evidence-based parenting, comprehensive family support, case management and mental health interventions, community outreach, and data-driven reporting to strengthen child safety, prevent abuse, and promote family well-being. The professional in this role will work directly with families in their homes, offering hands-on support while fostering safety, stability, and resilience. What you'll Do: CBPIR Service Delivery & In-Home Services • Provide trauma-informed tiered case management tailored to family needs., • Deliver in-home services including direct support, coaching, and family interventions within the family's residence., • Assist families in developing a safety network including providers, natural supports, schools, faith communities, and other community connections., • Deliver evidence-based parenting curricula for families with children ages birth-17, ensuring staff are trained in all curricula used., • Utilize the Family Connections Curriculum for Intensive Family Support Services., • Conduct Comprehensive Family Assessments (CFA) covering family strengths, dynamics, safety, mental health, substance use history, education, and environmental factors., • Engage in ongoing community collaboration and interagency partnerships to strengthen prevention networks and streamline family referrals., • Maintain updated knowledge of local resources and share with staff to support family linkages., • Conduct outreach and engagement activities with parents, youth, community partners, stakeholders, and service providers at the state, county, and local levels., • Provide culturally responsive services and employ staff reflecting the diversity of the communities served., • Maintain accurate financial records, accounting for expenditures, and supporting documentation for Emergency Discretionary Funds (EDF)., • Maintain staff time records related to service delivery., • Extract and submit monthly EMR Bear data to the Prevention Initiatives Bureau Program Specialist., • Submit monthly billing and supporting documentation by the 10th of each month., • Submit the annual CBCAP Report by October 15th., • Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, Family Studies, or a related degree approved by CYFD from an accredited college/university and two (2) years of any combination of experience including:, • Working with communities on health or social service-related matters, • Social work or case management experience, • Behavioral health and/or health care experience, • Proficient in computer work and processes., • Experience with Microsoft Office and Google Workspace., • Ability to quickly learn electronic filing and documentation systems., • Ability to work independently and manage time effectively., • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Outpatient Therapist in the Anthony Area Families & Youth Innovations Plus (FYI+) Position: Full-Time MA/MS + License Salary: $55,000 - $66,550 (3 levels based on experience and education) Independent License Salary: $70,000 - $84,700 (3 levels based on experience and education) FLSA Status: Salaried/Exempt Reports To: Clinical Manager and/or Clinical Director Department: Outpatient Services Location: Anthony, New Mexico Job Summary Families and Youth Innovation Plus (FYI+) is seeking a dedicated and compassionate Full-Time Therapist with a flexible schedule to join our team. The ideal candidate will have a strong background in providing therapy services to children, adolescents, adult individuals, couples, and/or families. We are expanding services to all age groups and welcome people with diverse expertise. The ideal candidate will also have a deep-rooted understanding of treating participants from a trauma-responsive lens. We are seeking a licensed therapist to join our team on a full-time basis. This position will have flexibility to set your own work schedule and opportunity to work days, evenings, and Saturdays. Compensation is based on hours worked, including both direct client care and administrative time. FYI+ is a Certified Community Behavioral Health Clinic (CCBHC) Grant Site. Our agency's therapists work with case managers and other support providers to meet participants' basic needs as well as offering therapy, crisis services, and other supportive services. What you'll Do: • Maintain a full-time caseload of 22-25 individual clients hours a week, • Conduct diagnostic assessments and formulate appropriate treatment plans, • Implement patient interventions based on assessment, patient input and in conjunction with the treatment plan team, • Provide therapy sessions to clients using evidence-based practices, • Maintain written accurate and up-to-date clinical records on individual services and prepare written reports, • Collaborate with other healthcare professionals, team members, and other staff and service providers regarding client care, • Ability to work 40 hours weekly, including evenings and/or Saturdays, • Masters degree in counseling, social work, psychology, or related field, • Current New Mexico State Licensure (LMFT, LCSW, LPC, or equivalent), • Strong communication, interpersonal, and writing skills, • Bilingual preferred but not required, • Ability to work independently and as part of a team, • Enthusiasm for working within a CCBHC model and contributing to community-based care, • Flexible scheduling, • Supervision hours for additional licensure/certifications, • Collaborative, supportive work environment

Job DescriptionSeeking Independent Contractors to Perform Insurance Property Inspections! Davies Risk Services is looking for independent contractors to perform insurance property inspections. This is a great opportunity for supplemental income or fulltime work. You determine your hours and volume. Our contractors survey both residential and commercial properties. The survey includes taking photos of the property, obtaining property details and overall conditions, and submitting a report online. What is needed to perform Duties: Reliable Car so you can drive to your inspections, Microsoft computer operating Windows 10 or newer, smartphone or digital camera, reliable home internet, Basic Computer and Communication skills. Coverage Area: Greater Las Cruces area Davies offers best in class onboarding and with all the support needed to be successful! Davies Risk Services is an equal opportunity employer. All employment and contract decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. Disclaimer We do not solicit or conduct interviews through Facebook, Instagram, or similar social media platforms. #LI-AW1 #LI-HYBRID Powered by JazzHR 5bNnvGCCqA

Job Description La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica as provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Full-Time Exempt $82,603 Job Summary: The clinical director is responsible for clinical and administrative oversight of the programs assigned. Clinical director will conduct individual supervision for assigned staff, review documentation for non-independently licensed staff and provide coaching and guidance on diagnosis and quality measures, coordinate with other supervisors in facilitating clinical group supervision, and participate in quality improvement and operational meetings. Clinical director may also provide services to patients which may include biopsychosocial assessments, treatment plans, and individual, couples, family, and/or group therapy. Core Competencies: • Knowledge of various modes of psychotherapy and evidence-based practices, especially crisis intervention., • Skill in assessment procedures, diagnostic evaluation, therapeutic treatment, and case management practices including follow-up and closure., • Ability to establish therapeutic alliance with clients and their families., • Ability to work effectively on a multi-disciplinary team and with the public., • Assesses and incorporates culture into assessment and treatment processes, • Ability to communicate effectively both orally and in writing, • Actively seek feedback and supervision, and engage in personal reflection and self-correction, • Acknowledges impact of own feelings and cultural values on practice, • Knowledge of ethical principles and state laws, • Knowledge of and adheres to state reporting and regulatory guidelines, • Maintains appropriate boundaries with patients and staff, • Assesses for trauma and engages in trauma informed practices, • Formulates realistic, patient centered treatment goals and evaluate progress toward goals, • Knowledge of developmental needs of population served, • Knowledge of methods of clinical supervision, • Knowledge of program regulations, established agency policy and procedure, and applicable government or program contracts., • Displays ability to act as a liaison and spokesperson with leadership, organizations, the community, and other agencies., • Engages in program evaluation and process improvement as noted in quality reviews, • Exhibits leadership skills, • Must have basic understanding computers, software, Microsoft office, variety of Spread sheet programs, electronic health records, • Thorough knowledge and use of community resources, agency services, and requirements of funding systems.Job Requirements:, • Master's degree in social work, psychology, counseling, or a behavioral health related field., • Current New Mexico independent license in the field of counseling, social work, psychology or marriage and family therapy (LCSW, LPCC, LMFT)., • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program, • Travel Reimbursement 80-70-782-00 #INDBHS Powered by JazzHR 7tbQrcMTqc

Role OverviewMercor is partnering with a leading AI startup to engage a Hindi-language expert for a project focused on improving AI-generated content through image and video generation. As a Linguistic Expert, you will help refine the model’s understanding and production of visual output based on Hindi language prompts, ensuring outputs are accurate, natural, and culturally aligned. This opportunity is ideal for someone excited to experiment with frontier AI systems such as Gemini’s image and video tools, exploring how they interpret complex linguistic and cultural inputs. You’ll contribute to identifying and documenting failure modes and edge cases that help improve future model performance. Key Responsibilities - Review, evaluate, and refine AI-generated images and videos based on Hindi prompts for accuracy, relevance, and fluency. - Provide linguistic and cultural feedback to improve model understanding. - Identify and correct subtle linguistic and cultural nuances in AI-generated outputs. - Experiment with Gemini and other multimodal AI tools to test prompt effectiveness and output quality. - Document failure modes and inconsistencies to inform model refinement. - Collaborate with AI researchers and engineers to enhance overall system behavior. Ideal Qualifications - Full professional fluency in Hindi and English. - Strong reading and writing proficiency in both Hindi and Hinglish (Hindi written with English alphabet). - Deep understanding of regional Hindi dialects, idioms, and expressions. - Familiarity with Hindi and Indian cultural, social, and linguistic diversity. - Awareness of current trends in Hindi and Indian media and popular culture. - Interest in AI creativity tools and curiosity about how models interpret linguistic prompts visually. - Excellent communication skills and strong attention to detail. More About the Opportunity - Start Date: Immediate - Duration: 5 weeks (with potential extension) - Commitment: Part-time, at least 10 hours/week - Schedule: Fully remote and asynchronous — work on your own time Compensation & Contract Terms - Hourly Rate: $7–$11/hr (USD), depending on experience and background - Status: Independent Contractor - Payment: Weekly via Stripe Connect Application Process - Submit your resume or profile highlighting relevant linguistic and cultural expertise. - Shortlisted candidates may complete a brief skills evaluation or language sample. - Expect to hear back from Mercor within a few days regarding next steps. About Mercor Mercor is a San Francisco–based talent marketplace that connects top experts with leading AI labs and research organizations. Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. We help leading AI labs accelerate progress by bringing in top-tier human expertise. We consider all qualified applicants without regard to legally protected characteristics.

Role Overview Mercor is collaborating with a leading AI lab to evaluate and enhance how language models interpret video content. We’re seeking sharp, detail-oriented contributors to annotate short videos by answering structured questions. This is a fast-moving opportunity ideal for candidates with strong academic backgrounds and fluent English skills. Contributors will work independently and remotely. Key Responsibilities - Watch videos and annotate them based on a set of instructions provided by the client. - Evaluate videos by answering structured questions with accuracy and consistency. - Flag ambiguous or low-quality video content when applicable. Ideal Qualifications - Current/ former undergraduate or graduate from a top 50 U.S. institution (with no more than 10 years of experience). - Strong written English proficiency and reading comprehension. - High attention to detail and ability to follow structured annotation guidelines. - General familiarity with online video formats (e.g., explainers, social media clips). - Comfortable working independently on repetitive or structured tasks. More About the Opportunity - Remote and asynchronous—set your own hours. - Expected commitment: flexible, 20 hours/week (up to 40 hours/ week). - Short-term project with potential for follow-on work. Compensation & Contract Terms - $45/hour. - You’ll be classified as an independent contractor. - Payments issued weekly via Stripe Connect. Application Process - Submit your resume to get started. - Complete a short AI interview and form. About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across law, creatives, engineering, and research partner with Mercor on frontier AI projects.

Role OverviewMercor is partnering with a leading AI startup to engage a Telugu-language expert for a project focused on improving AI-generated content through image and video generation. As a Linguistic Expert, you will help refine the model’s understanding and production of visual output based on Telugu language prompts, ensuring outputs are accurate, natural, and culturally aligned. This opportunity is ideal for someone excited to experiment with frontier AI systems such as Gemini’s image and video tools, exploring how they interpret complex linguistic and cultural inputs. You’ll contribute to identifying and documenting failure modes and edge cases that help improve future model performance. Key Responsibilities - Review, evaluate, and refine AI-generated images and videos based on Telugu prompts for accuracy, relevance, and fluency. - Provide linguistic and cultural feedback to improve model understanding. - Identify and correct subtle linguistic and cultural nuances in AI-generated outputs. - Experiment with Gemini and other multimodal AI tools to test prompt effectiveness and output quality. - Document failure modes and inconsistencies to inform model refinement. - Collaborate with AI researchers and engineers to enhance overall system behavior. Ideal Qualifications - Full professional fluency in Telugu and English. - Strong understanding of regional Telugu dialects, idioms, and expressions. - Familiarity with Telugu and Indian cultural, social, and linguistic diversity. - Up-to-date awareness of contemporary Telugu and Indian media and popular culture. - Interest in AI creativity tools and curiosity about how models interpret linguistic prompts visually. - Excellent communication skills and keen attention to detail. More About the Opportunity - Start Date: Immediate - Duration: 5 weeks (with potential extension) - Commitment: Part-time, at least 10 hours/week - Schedule: Fully remote and asynchronous — work on your own time Compensation & Contract - Hourly Rate: $8–$12/hr (USD), depending on experience and background - Status: Independent Contractor - Payment: Weekly via Stripe Connect Application Process - Submit your resume or profile highlighting relevant linguistic and cultural expertise. - Shortlisted candidates may complete a brief skills evaluation or language sample. - Expect to hear back from Mercor within a few days regarding next steps. About Mercor Mercor is a San Francisco–based talent marketplace that connects top experts with leading AI labs and research organizations. Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. We help leading AI labs accelerate progress by bringing in top-tier human expertise. We consider all qualified applicants without regard to legally protected characteristics.

Mercor is seeking experienced evaluators to support an important evaluation workflow in partnership with a leading AI research lab. This project focuses on improving model performance in the Media & Ads domain by evaluating agent-generated research reports related to current media trends, advertising strategies, and market insights. ### Who We're Hiring We are looking for evaluators with experience or a background in Media, Advertising, Marketing, or Communications. This workflow is ideal for individuals who: - Have experience in the media and advertising industries, including digital marketing and content creation. - Are familiar with trends in digital advertising, social media, and consumer engagement strategies. - Can assess the quality of research and provide constructive feedback. - Are comfortable working independently and asynchronously. ### Key Responsibilities - Evaluate the quality and relevance of agent-generated research reports in the Media & Ads domain. - Provide structured feedback using a provided rubric and offer written justifications for your evaluations. - Work independently and asynchronously to meet deadlines and ensure high-quality assessments. - Ensure that all reports meet industry standards for accuracy, relevance, and clarity. ### You’re a Strong Fit If You Have: - Experience or knowledge in the Media & Ads industry, including digital advertising and marketing. - Strong analytical skills to assess trends, strategies, and the quality of research reports. - Excellent written communication skills to provide clear and actionable feedback. - Comfort working independently and asynchronously. ### Role Details - Part-time (20–40 hours/week) with flexible scheduling. - 100% remote and asynchronous — work from anywhere. - Contractor position via Mercor, paid hourly. - Competitive rates: $85–$105/hour depending on expertise. - Weekly payments processed securely through Stripe Connect. ### About Mercor Mercor is a San Francisco-based company that connects elite professionals with frontier AI research. Our backers include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey.

About the Role Mercor is seeking experienced Child, Family and School Social Workers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## Key Responsibilities - You’ll be asked to create deliverables regarding common requests within your professional domain - You’ll be asked to review peer developed deliverables to improve AI research ## Ideal Qualifications - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## More About the Opportunity - Fully remote and asynchronous — complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## Compensation & Contract Terms - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## Earn $100 by referring Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.