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Job Description PRODUCT MANAGER - REMOTE We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. As a Product Manager, you are responsible for the direction and leadership of a product within Palco. The Product Manager at Palco is responsible for creating and execution of a product plan to help achieve our corporate goals and initiatives. You are the key owner of your product roadmap and ultimately the creator of the vision that fuels the development teams. Key responsibilities include setting the vision for your assigned product to maximize penetration within Palco’s market space, prioritizing product and customer requirements to meet identified business needs, and managing internal and external relationships related to the product. The Product Manager collaborates with Palco’s Director and IT Teams to ensure goals are met, and that product efforts are aligned with the Company’s overall strategy and goals. Skills • Create short-term and long-term product visions for various Palco solutions, • Research industry trends and market demands, • Be able to anticipate market and industry trends and client demands, • Provide innovative new products and solutions that are imaginative, that are best for our clients, and ultimately further the core Palco objectives, • Demonstrate a passion for understanding customer problems and creating innovative solutions, • Gather and document product requirements from relevant parties, • Manage key initiatives, • Set clear product implementation direction for the implementation teams, • Be responsible for product planning and execution through the product lifecycle, • Be able to work with your product owner and corresponding IT teams to achieve your product vision and roadmap, • A proven leader, able to influence at all levels of the organization, • A proven ability to work collaboratively with others to influence development teams within an Agile framework, • Strong technology background and proven aptitude for staying current with latest developments in software technologies, • Ability to work in a fast-paced environment and meet implementation deadlines, • Communicates clearly with internal and external users of the system, including presenting new ideas and listening to user feedback, • Develop project plans to release new features to market, • Strong leadership and organizational skills to manage projects effectively Education and Experience • Experience working with Healthcare, Self-Direction Programs a plus but not necessary, • Bachelor’s degree in Accounting, Business, Computer Science, Project Management, or related field preferred, • 5 or more years of experience in Product Management Join Us • This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday., • Company benefits designed for you:, • Generous Paid time off., • Annual bonus potential., • Retirement Savings: We will support you as you save for your future., • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint., • Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities., • Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts. Benefits package: • Employer shared Health Insurance cost, • Employer paid Disability Insurance, • Employer paid Life and AD&D Insurance, • Vision Insurance, • Cancer Insurance, • Voluntary Life Insurance, • Paid Time Off, • Remote work environment, • Paid holidays When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: • Bring your authentic self to work., • Grow and thrive, both personally and professionally., • Make a difference with our clients, in our communities, and with the millions of people we support., • Experience work/life balance., • Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description We are seeking an experienced Senior Program Manager, Business Transformation & Enterprise Systems Implementation (Oracle Utilities) one of a client Customer Cloud Service (CCS), Oracle Utilities Work and Asset Cloud Service (WACS), and related utility business systems. This strategic leadership role will oversee the planning, execution, governance, and successful delivery of a multi-year transformation program impacting customer service, billing, work management, field operations, finance, and regulatory processes. Job Description: The ideal candidate combines deep expertise in business process transformation with experience leading complex ERP/enterprise application implementations within Natural Gas, Electric, Water, or other regulated industries. They must be equally comfortable engaging with executive leadership, business stakeholders, and technical teams to ensure delivery of both technology and business value. RESPONSIBILITIES: Key Responsibilities/ Program Leadership & Governance/ Lead a large-scale enterprise transformation program involving Oracle CCS, WACS, and associated utility operational systems/ Establish and maintain program governance, steering committees, executive reporting, risk management, issue resolution, and decision-making processes./ Develop and manage integrated program plans, budgets, resource allocations, dependencies, milestones, and critical path activities./ Ensure alignment between business objectives, regulatory requirements, and technology implementation strategies./ Drive accountability across cross-functional teams, vendors, system integrators, and business stakeholders./ Manage multi-functional roles across business and technical workstreams./ Business Transformation & Process Improvement/ Strong business acumen and experience in utility transformation./ Lead end-to-end business process redesign efforts to improve operational efficiency, customer experience, service delivery, billing accuracy, and regulatory compliance./ Facilitate workshops to assess current-state processes and define future-state operating models./ Identify opportunities for automation, standardization, optimization, and process simplification./ Develop business cases, value realization frameworks, and KPI measurement programs./ Ensure organizational readiness through change management, communications, and stakeholder engagement activities./ Systems Implementation Leadership/ In conjunction with IT PMO, oversee implementation and integration of Oracle CCS/CC&B, WACS, and related enterprise applications./ Coordinate business requirements gathering, solution design, testing, data conversion, training, cutover planning, and production deployment./ Collaborate with Enterprise Architecture, Infrastructure, Cybersecurity, Data, and Application teams to ensure successful delivery./ Manage system integrators, software vendors, and consulting partners to achieve contractual and project objectives./ Ensure adoption of industry best practices for utility customer service, billing, work management, and operational processes./ Stakeholder Management/ Serve as the primary liaison between executive leadership, business units, IT leadership, regulators, and external partners./ Present program status, risks, financial performance, and key decisions to executive steering committees./ Build strong relationships with customer service, operations, finance, regulatory, field services, and technology organizations./ Drive enterprise-wide alignment and consensus among diverse stakeholder groups./ Risk & Financial Management/ Manage program budgets that may exceed several million dollars./ Develop and maintain risk mitigation plans, issue logs, and contingency strategies./ Monitor program financial performance and ensure delivery within approved budget parameters./ Track benefits realization and business outcomes throughout the program lifecycle. REQUIREMENTS Required Qualifications Education Bachelor's degree in Business, Information Technology, Project Management, or related discipline./ Master's Degree preferred (MBA, MIS or similar). Experience: 10+ years of progressive experience leading large-scale business and technology transformation initiatives./ 5+ years of program management experience delivering complex ERP, CIS, CRM, billing, or enterprise system implementations./ Demonstrated experience managing multi-million-dollar programs with multiple workstreams and cross-functional teams./ Experience leading business process improvement initiatives utilizing Lean, Six Sigma, Business Process Management (BPM), or similar methodologies./ Experience managing third-party vendors, system integrators, and consulting organizations. Desired Certifications: Project Management Professional (PMP)/ Lean Six Sigma Green Belt or Black Belt/ Prosci Change Management Certification/ Candidates with understanding of the following will be preferred: This role is ideal for a transformational leader who can bridge business operations, utility processes, and enterprise technology implementation to deliver sustainable organizational outcomes. Candidates with understanding of the following will be preferred: Customer service operations/ Billing and collections/ Meter-to-cash processes/ Work and asset management/ Regulatory compliance requirements/ Field service operations/ Emergency response processes/ Utility customer experience SKILLS-Project Management/ Business transformation/ Process Improvement

Job Description An Engineering Technician is a professional with 2 – 5 years engineering experience. This individual will provide engineering services on all phases of an assigned project under the supervision of the Project Manager. PRIMARY DUTIES: Perform and/or oversee civil/site design for a variety of projects including parks, municipal infrastructure, athletic facilities, commercial developments. Responsible for scope, schedule, and budget adherence to assigned tasks. Performs routine engineering assignments requiring application of standard techniques and procedures. Works independently on small assignments and assists Senior Engineers on projects. Works closely with other disciplines on multi-discipline projects. Additional duties include participating in building inspections as required. KNOWLEDGE, SKILLS and ABILITIES: Proficient in Microsoft Office Suite (word, excel, PowerPoint) Proficient in AutoCad Civil 3d computer aided design software Excellent written and oral communication skills Ability to multi-task, appropriately prioritize workflow and complete tasks on schedule and within budget Excellent time management skills Ability to solve problems Municipal Land Use knowledge a plus EDUCATION/EXPERIENCE: Bachelor of Science Degree in Civil Engineering with a from an accredited four- year college or university CERTIFICATIONS/LICENSES REQUIRED Engineer-in-Training (EIT) required Professional Engineer (PE) License is a plus Valid Driver's License PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax. Work requires frequent and prolonged computer use. The position requires the ability to sit, stand, file, lift and carry files up to 25 pounds. EEO STATEMENT: This company is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We are an At Will employer.

Job DescriptionLarge Loss Project Manager Atlantic City, NJ | Full-Time | On-Site About Our Client Our Client is a leading restoration company serving the Atlantic city area and surrounding communities. We help homeowners and businesses recover from water, fire, mold, and storm damage — restoring properties and peace of mind when people need it most. As part of a nationally recognized network, we combine the resources of a large organization with the responsiveness and care of a locally owned operation. We are growing rapidly and looking for experienced professionals to join our large loss division. Position Summary Our Client is seeking an experienced and driven Large Loss Project Manager to lead the oversight and successful delivery of large-scale commercial and residential restoration and reconstruction projects. In this role, you will serve as the primary point of contact for clients, insurance representatives, and subcontractors — managing all aspects of the project lifecycle from initial scope development through final completion. This is a front-line leadership position that requires deep field knowledge, strong communication skills, and a commitment to delivering excellent results under pressure. Key Responsibilities • Oversee the full project lifecycle on large loss and commercial restoration/reconstruction projects, including water, fire, mold, and storm-related losses, • Conduct thorough on-site inspections and assessments to develop accurate, detailed scopes of work and estimates using Xactimate or comparable estimating software, • Negotiate scope and estimate approvals with homeowners, property managers, business owners, and insurance adjusters, • Hire, schedule, coordinate, and supervise subcontractors across all trades including carpentry, mechanical, electrical, and plumbing, • Manage project budgets, job costing, and profitability — tracking expenses against estimates and flagging variances proactively, • Apply for required building permits and coordinate all necessary inspections with local authorities, • Ensure full compliance with OSHA regulations, company safety policies, and applicable local building codes; conduct regular safety toolbox talks on job sites, • Provide detailed written project updates with photos during and after every site visit to keep clients, insurance representatives, and internal teams informed, • Review all job site documentation to ensure services rendered are accurately recorded and billing requirements are met, • Manage customer and client satisfaction throughout the project, fostering trust and resolving concerns swiftly, • Coordinate with the Operations Manager and General Manager on daily priorities, resource allocation, and project status, • Participate in recruiting, onboarding, and training production teammates as needed, • Respond to emergency large loss events as required — availability for on-call response is expected Required Qualifications • Minimum 3–5 years of experience in restoration, construction, or project management with demonstrated large loss or commercial project experience, • Strong working knowledge of Xactimate estimating software, • Valid driver’s license with clean driving record, • IICRC certifications (WRT, ASD, FSRT, or equivalent) preferred or willingness to obtain, • Proven ability to manage multiple simultaneous projects on time and within budget, • Excellent communication skills — written and verbal — with clients, insurers, and crews, • Ability to work a flexible schedule including evenings, weekends, and on-call emergency response, • High school diploma or GED required; associate’s or bachelor’s degree in construction management or related field a plus, • Physical ability to climb ladders, work at heights, navigate crawl spaces and attics, and lift/carry up to 50 lbs Compensation & Benefits Our Client offers a competitive compensation package commensurate with experience, including: • Competitive base salary (commensurate with experience), • Performance-based bonus eligibility, • Company vehicle or vehicle allowance, • Health, dental, and vision insurance, • 401(k) with company matching, • Paid time off (vacation, sick, and holidays), • Ongoing industry training and certification support, • Opportunity for advancement within a fast-growing franchise Why Join Our Client? Restoration is a recession-resistant industry — people always need help recovering from unexpected property damage. At Our Client, you will work on meaningful, high-impact projects that make a real difference in people’s lives. You’ll be part of a team that values excellence, integrity, and professional growth. If you are a self-motivated leader who thrives in a fast-paced, field-driven environment, we want to hear from you.

Job Description Project Manager – Reconstruction Job Type: Full-Time, Permanent Location: Atlantic City, NJ (& surrounding areas) Compensation: Competitive Base Salary + Performance Bonus Benefits: Health, Dental & Vision Insurance | 401(k) with Matching | PTO | Company Vehicle | Fuel Card | Uniforms Provided About Our Client Our Client is a trusted leader in disaster recovery and property restoration throughout the greater Pocono Mountains region and East Stroudsburg area. As a full-service restoration and reconstruction company, Our Client specializes in fire, smoke, water, mold, biohazard, and storm damage remediation — and sees every project through to complete reconstruction. Our Client's mission is to restore properties to their pre-loss condition, delivering superior craftsmanship, empathetic service, and outstanding results for both residential and commercial property owners. Our Client partners with homeowners, property managers, and insurance professionals, providing a seamless, single-source solution from initial damage assessment through the final stages of reconstruction. Backed by nationally recognized systems, training, and resources, Our Client combines local expertise with industry-leading capabilities to handle projects of any size. Position Overview Our Client is seeking a skilled, motivated, and client-focused Project Manager – Reconstruction to join our growing team in East Stroudsburg, PA. In this pivotal role, you will oversee all phases of residential and commercial reconstruction projects — from initial scope and estimate development through subcontractor management, permitting, scheduling, and final project closeout. You will serve as the primary point of contact for property owners and insurance representatives, ensuring every project is completed on time, within budget, and to the highest standards of quality. This is a front-line management position requiring strong leadership, technical construction knowledge, excellent communication skills, and a genuine commitment to helping clients recover from some of the most stressful events of their lives. Key Responsibilities Project Planning & Execution • Plan and execute reconstruction and construction projects from initiation through completion, ensuring the highest quality of service at every stage, • Evaluate project sites; identify and document accurate scope of work for each project, • Prepare detailed estimates using Xactimate and other company software tools, • Develop project schedules, timelines, and budgets aligned with client and insurance expectations, • Obtain required permits and coordinate all necessary inspections, • Monitor projects continuously for adherence to scope, schedule, and budget; proactively resolve any deviations Team & Subcontractor Management • Hire, qualify, and manage subcontractors including carpentry, mechanical, electrical, and plumbing trades, • Develop and maintain a reliable network of subcontractors capable of handling varying project workloads, • Negotiate terms, set performance expectations, and ensure all subcontractor work meets Our Client's quality standards, • Conduct regular site visits; provide written updates with photographs documenting project progress, • Conduct safety toolbox talks and enforce compliance with OSHA regulations and company safety policies Client & Insurance Communication • Serve as the primary point of contact for property owners and clients throughout the entire reconstruction process, • Educate clients on the reconstruction process, setting clear expectations and maintaining open, consistent communication, • Obtain client and insurance carrier agreement on project scope and estimates prior to commencement, • Maintain written communication with customers, teammates, vendors, and insurance representatives, • Manage the overall customer experience and track client satisfaction, including online reviews, • Address and resolve client concerns or warranty issues promptly and professionally Financial & Administrative Oversight • Manage project budgets, track expenses, and ensure financial viability of each project, • Review and approve job site documentation to support services rendered and ensure accurate billing, • Manage production expenses including equipment, vehicles, materials, and subcontractor costs, • Source materials efficiently, balancing quality and cost-effectiveness, • Manage all warranty activities and ensure project closeout documentation is complete and accurate Business Development • Evaluate and help sell new reconstruction projects, contributing to company revenue growth, • Build and maintain strong relationships with insurance adjusters, property managers, and referral partners, • Represent Our Client professionally in all community, client, and industry interactions Qualifications & Requirements Required • Minimum 3–5 years of experience in construction project management, preferably in restoration or insurance repair, • Solid working knowledge of residential and commercial construction trades (carpentry, mechanical, electrical, plumbing), • Proficiency with Xactimate estimating software, • Strong leadership skills with demonstrated ability to manage diverse teams and subcontractors, • Excellent written and verbal communication skills; ability to interact professionally with clients, insurance adjusters, and team members, • Exceptional organizational skills with the ability to manage multiple projects simultaneously under tight deadlines, • Valid Pennsylvania driver's license with clean driving record, • High school diploma or GED required; Associate's or Bachelor's degree preferred Preferred • IICRC certifications (WRT, FSRT, AMRT, or similar) highly desirable, • PMP (Project Management Professional) or equivalent certification a plus, • Experience working with insurance carriers and navigating the claims process, • Familiarity with local building codes and permit requirements in Monroe County and surrounding PA counties, • Prior experience with restoration industry software and CRM platforms Work Environment & Physical Requirements This role operates in both office and active job site environments. The Project Manager spends significant time in the field visiting project sites, meeting with clients, and supervising reconstruction activities. Flexibility and adaptability are essential, as restoration projects frequently present unexpected challenges requiring rapid problem-solving. • Ability to work a flexible schedule, including occasional evenings or weekends as project demands require, • Must be able to navigate active construction and restoration sites safely, • Ability to lift up to 50 lbs and perform physical site inspections as needed, • Travel throughout the Atlantic City,NJ and surrounding areas required; some regional travel possible for large-loss projects Why Join Our Client? • Work in a recession-resilient, growing industry where your work genuinely impacts people's lives, • Competitive compensation including base salary and performance-based bonus opportunities, • Full benefits package: medical, dental, and vision insurance; 401(k) with employer matching; paid time off, • Company vehicle and fuel card provided, • Ongoing training, professional development, and career advancement opportunities, • Supportive team culture grounded in integrity, excellence, and community service Our Client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

The Project Manager will be the primary point of contact for EGT software implementations and will take on the responsibility planning and monitoring the project plan through successful completion and go live. The Project Manager is a key member of the Professional Services team and will report to t

Job Description About Us AllSeason Solar & Roofing is one of the Tri State Areas Top Solar & Roofing Companies, rated by total installation volume and customer satisfaction surveys. Job Description AllSeason Solar & Roofing is seeking applicants for Customer Care Specialist / Sales Support in our Galloway NJ Office. This Position’s will be the first point of contact for potential customers our Solar and Roofing. The goal of this position is to ensure to support customers via phone, email, text and help process all sales documents after project is sold. This dual-role position is critical in ensuring smooth operations and excellent customer service. The ideal candidate will be responsible for organizing our installation data and maintaining effective communication with our customers, providing updates on their projects. Responsibilities • Should be comfortable with making outbound calls for our projects and managing inbound calls., • Educate our Enphase on boarding system after solar project is installed., • Follow up satisfaction survey (Post Install) for our Solar and Roofing project after installed., • Become an expert in solar and the products / services we provide for our customers., • Process all sales documents with our sales support team., • Promote and Educate our Solar and Roofing referral program., • Contact with Homeowners to understand our project pipeline., • Managing voicemail daily and notify other department manager if necessary., • Communicating with managers and resolve the customer's complaint with manners and patience. Qualifications: • Previous experience in customer service or a related field, • Strong organizational skills with attention to detail, • Excellent communication skills, both verbal and written, • Ability to multitask and manage time effectively, • Proficiency in using computer systems and software for data management Hours, Compensation & Benefits: • Full-Time in Office position, • Hourly Position, • Health, Prescription, Vision benefits available, • Paid Holiday, Vacation and PTO days, • Paid Training

Job Description Bolster Hardware LLC. is hiring a Store Leader In Training to join our operations team. With many exciting acquisitions and growth plans in the works, there's plenty of opportunity to have a significant impact now, and on the next chapter of the company. This is a job where you can make your mark. About Us At Bolster we strive to be the best place to work and shop within our local communities. We are seeking individuals who share our passion for training, developing, and leading people. Our goal is to develop you into such a world class people manager that any organization would want to hire you away from us. Our challenge is to keep you so invigorated and highly engaged with our company that you will never want to leave. We as a team will be at our highest level of success when we approach every one of our employees with the same elite goal of coaching to their highest level of performance and the same challenge of engaged retention is present. About the Job The Store Leader In Training upholds the Core Values as determined by the management team. Store Leaders are responsible for the complete day-to-day operation of the store. Store Leaders are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. A store Leader contributes to the growth and development of the management team and store associates. Must be able to travel within 50 miles. ESSENTIAL DUTIES AND RESPONSIBILITIES: SALES AND OPERATIONS • Delegate daily workload among associates to meet merchandising and visual presentation standards., • Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments, • Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency., • Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately., • Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities., • Develop and implement an in-store marketing including promotions, events and seasonal merchandising based on store needs, • Complete merchandising updates according to Bolster standards., • Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates, • Forecast scheduling needs to meet customer demand and create work schedules., • Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary., • Review staffing strengths and opportunities with HR/Ops Directors prior to additions or terminations. CUSTOMER SERVICE • Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor., • Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching., • Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team., • Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly., • Review all customer service measurement reports (e.g., Customer Engagement Survey, Employee Engagement results, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels and store environment., • Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers. INVENTORY • Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics and deadlines, • Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy. COACHING AND TRAINING • Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.)., • Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.). SAFETY, COMPLIANCE AND STORE ENVIRONMENT • Enforce safety policies and procedures, and serves as role model for safety., • Enforce store environment procedures to ensure and maintain the best store appearance., • Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues. POSITION REQUIREMENTS • High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor degree preferred., • Minimum of 3 years of leadership experience in a retail setting. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Must have good verbal and written communication skills, • Ability to provide motivation and leadership to associates storewide in a fair and impartial manner., • High degree of analytical skills, and the ability to delegate and be self directed., • Excellent written and verbal communication skills, • Strong organizational, time management, and project management skills, • Technically skilled in basic retail computer systems including related software, • Develop and maintain client relationships and strategic partnerships, • Dress according to company policy, • Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards PHYSICAL REQUIREMENTS The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties, • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business. What To Expect You can expect a mindful onboarding process with structured onboarding time. You can expect a team that listens. You can expect to be depended on and the freedom to do your best work. We build our teams and our company for the long haul, so you can build a meaningful, purposeful, and sustainable career here if you choose to. Pay and benefits Our company will offer a competitive and comprehensive salary, bonus, and benefits package. How to apply We encourage applicants from all backgrounds to apply for a job where you can do the best work of your career. Please note that due to the number of applications we receive for open positions, we’re unable to offer individual feedback during the screening process. We appreciate you giving us that consideration, and we promise to give you our full attention in return. We look forward to hearing from you!

Job Description Bolster Hardware LLC. is hiring a Store Leader in Training to join our operations team. With many exciting acquisitions and growth plans in the works, there's plenty of opportunity to have a significant impact now, and on the next chapter of the company. This is a job where you can make your mark. About Us At Bolster we strive to be the best place to work and shop within our local communities. We are seeking individuals who share our passion for training, developing, and leading people. Our goal is to develop you into such a world class people manager that any organization would want to hire you away from us. Our challenge is to keep you so invigorated and highly engaged with our company that you will never want to leave. We as a team will be at our highest level of success when we approach every one of our employees with the same elite goal of coaching to their highest level of performance and the same challenge of engaged retention is present. About the Job The Store Leader in Training upholds the Core Values as determined by the management team. Store Leaders are responsible for the complete day-to-day operation of the store. Store Leaders are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. A store Leader contributes to the growth and development of the management team and store associates. ESSENTIAL DUTIES AND RESPONSIBILITIES: SALES AND OPERATIONS • Delegate daily workload among associates to meet merchandising and visual presentation standards., • Hire, train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments, • Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency., • Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately., • Conduct associate evaluations as per company standards to provide feedback for improvement, praise and recognition, and growth opportunities., • Develop and implement an in-store marketing including promotions, events and seasonal merchandising based on store needs, • Complete merchandising updates according to Bolster standards., • Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates, • Forecast scheduling needs to meet customer demand and create work schedules., • Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary., • Review staffing strengths and opportunities with HR/Ops Directors prior to additions or terminations. CUSTOMER SERVICE • Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor., • Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching., • Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team., • Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly., • Review all customer service measurement reports (e.g., Customer Engagement Survey, Employee Engagement results, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels and store environment., • Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers. INVENTORY • Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics and deadlines, • Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy. COACHING AND TRAINING • Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.)., • Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.). SAFETY, COMPLIANCE AND STORE ENVIRONMENT • Enforce safety policies and procedures, and serves as role model for safety., • Enforce store environment procedures to ensure and maintain the best store appearance., • Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues. POSITION REQUIREMENTS • High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor degree preferred., • Minimum of 3 years of leadership experience in a retail setting. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Must have good verbal and written communication skills, • Ability to provide motivation and leadership to associates storewide in a fair and impartial manner., • High degree of analytical skills, and the ability to delegate and be self directed., • Excellent written and verbal communication skills, • Strong organizational, time management, and project management skills, • Technically skilled in basic retail computer systems including related software, • Develop and maintain client relationships and strategic partnerships, • Dress according to company policy, • Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards PHYSICAL REQUIREMENTS The minimum physical requirements for this position include: • Ability to stand for an extended period of time, walk, reach, and bend to perform job duties, • Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business. What To Expect You can expect a mindful onboarding process with structured onboarding time. You can expect a team that listens. You can expect to be depended on and the freedom to do your best work. We build our teams and our company for the long haul, so you can build a meaningful, purposeful, and sustainable career here if you choose to. Pay and benefits Our company will offer a competitive and comprehensive salary, bonus, and benefits package. How to apply We encourage applicants from all backgrounds to apply for a job where you can do the best work of your career. Please note that due to the number of applications we receive for open positions, we’re unable to offer individual feedback during the screening process. We appreciate you giving us that consideration, and we promise to give you our full attention in return. We look forward to hearing from you!

Job Description Why CCI? At CCI Systems, Inc., our mission is simple: Making Life Better through devotion to our world-class employees and delivering innovative solutions for our customers. As a 100% employee-owned company for over 70 years, our experts bring integrity, accountability, and innovation to everything we do. Our culture fosters collaboration, growth, and shared success—creating meaningful work while building the networks that connect communities and power the future. We are seeking a National Account Manager who will own and drive sales with a small number of specifically assigned large national accounts, both existing and prospective. This person will be responsible for developing and managing new and existing customer relationships and partner closely with Operations and other internal business units to drive profitable revenue growth through identification and development of business opportunities Responsibilities • Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions., • Act as customer relations manager and drive sales to meet budget expectations., • Collaborate with customers to understand network requirements and deliver tailored solutions., • Develop and maintain consistent prospects and customer communications., • Ensure customer expectations are exceeded through superior service delivery., • Address operational issues professionally and promptly., • Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies., • Coordinate responses to applicable RFPs with bids team., • Project financial estimates for proposals in compliance with company policies., • Effectively communicate the value proposition through proposals and presentations., • Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with., • Collaborate with operations to develop competitive pricing strategies., • Achieve financial goals while operating within forecasted budgets., • Coordinate sales efforts with sales staff and project stakeholders., • Promote company image through ethical business practices and superior service quality., • Perform other duties as assigned by management. Qualifications • 5 years’ experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field., • 3 years of hands-on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks., • Proven relationships within the telecom industry., • Proven ability to sell and manage services for OSP fiber optic networks, including field data collection, aerial and underground permitting, network design (FTTx and HFC), fiber splicing, and coax splicing for HFC upgrades., • Strategic thought leader with a depth of experience in driving sales across a broad set of technologies., • Must have proven success as an ambitious “hunter”., • Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations., • Successful track record managing large territories, strategic account planning, forecasting, and presenting telecom solutions., • Proficient in Microsoft Office Suite, CRM systems, and a variety of web-based software applications., • Excellent communication and presentation skills including the ability to convincingly persuade others., • Ability to interact with colleagues, vendors, and customers of all professional levels., • Self-motivated with strong time management and prioritization skills in high-pressure environments., • Proficient in interpreting financial data to support strategic decision making., • The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Shift is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required. Additional Information • Must have a valid driver’s license and an acceptable driving record., • Must be willing to travel extensively nationwide, as needed., • Mileage reimbursement provided., • Base salary plus quarterly commission/bonus.

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