Massage Therapist - Hotel Paso Del Norte - El Paso, TX
2 months ago
El Paso
Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Desert Spirit Spa located inside of Hotel Paso Del Norte in El Paso, TX. We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN and/or visit our website Job Purpose: Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Guest Service, • The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols., • The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!, • Attending and participating in meetings and training sessions., • Ensuring a clean, safe, and well-organized spa facility., • Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift., • Assisting with keeping linens clean and tidy, and replacing them between sessions., • Accompanying guests to and from treatment rooms., • Consulting with clients to identify appropriate massage services., • Providing massage services listed in the brochure., • Maintaining records and filing documentation., • Complying with all applicable standards, rules, and regulations., • Provide a high level of customer service High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program