Youth Empowerment Supervisor
hace 21 días
New Rochelle
Job Description Title: Youth Empowerment Supervisor Reports To: Director of Program Initiatives FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: OYP Case Managers and Youth Empowerment Coordinator Purpose of the Role: Responsible for managing a team of Opportunity Youth Part Coordinators providing case management services to justice-involved and at-risk Youth. In the process, ensure adherence to policies, procedures, and regulations while safeguarding quality and driving positive and measurable outcomes. Essential Functions of the Role: • Supervise, train, and develop assigned Coordinators (CCC) in their ability to address their clients’ immediate and emerging needs, resolve issues, advocate, and connect clients to needed resources such that their lives become stable, recovery-centric, and interactive (minimizing isolation)., • Attend court weekly and update the Court on Participants' progress and service engagement., • Lead and coach assigned team in a manner that they become increasingly independent in their capability to manage day-to-day interactions by developing their problem-solving, communication, and advocacy skills; as well as providing them with needed training (one-on-one, field visits, team meetings, outside training, etc.) that will result in effective and outcome-oriented care coordination., • Ensure participant Wellness Plans and activities are aligned with client goals and in compliance with Grant Funding requirements and Court Mandates; eliminate potential issues related to reimbursements to the agency and/or an audit from an external entity., • Provide direct case management services using the two-generation approach to a population of community members between the ages of 14 – 24 years old that have shown behaviors leading to and/or early interaction with the judicial system., • Be aware of and provide guidance, and/or direct involvement in cases presenting acute needs., • Conduct supervision meetings with each CCC (one-on-one), reviewing key metrics., • Comply with all other reporting requests made by management., • Monitor CCC quality through direct calls to clients, field visits, etc., side-by-side., • Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes., • Develop productive and results-oriented relationships with mission-critical persons at outside organizations, such as (but not limited to): Local Courts, Attorneys, Youth Bureau, Dept. of Social Services, Mental Health Providers, Probation Officers, Legal Services, District Attorney’s Office., • Do not settle for “because that’s the way it has always been done”; be fearless in the pursuit of excellence and in achieving the needed outcomes for our clients and the agency at large., • Plan events to build partnerships in the community., • Other activities as assigned. Work Schedule: Monday – Friday, 9 am – 5 pm, 35 hours per week; however, flexibility is required to address client and Agency needs. Physical Environment: • Traditional office environment., • Must be comfortable attending appointments at various agencies, facilities, and clients’ homes. Qualifications for this Role: • Proven ability to empathize with the clients we serve., • Tenacity and passion for this work, balancing objectivity and empathy., • Minimum 2–3 years of care–related experience in Youth Justice, mediation, and crisis management., • Bachelor's in an area of Criminal Justice, Human Services, Psychology, or 5 years equivalent work experience., • 2 years of prior supervisory experience is highly preferred., • Computer literacy required., • Bilingual English/Spanish a plus.