Cloverkey 150 - P/T Gift Shop Sales Associate at Riddle Hospital - $14.50/hr
13 days ago
Media
Job DescriptionDescription: Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a P/T Sales Associate who embodies these qualities and is ready to take our accounting area to the next level POSITION SUMMARY: The Sales Associate is responsible for delivering exceptional customer service, supporting store goals, maintaining a clean store, and handling cash transactions. They assist customers, follow company policies, and build positive relationships with hospital contacts and volunteers. GIFT SHOP HOURS: MONDAY-FRIDAY: 8:00AM - 7:00PM SATURDAY-SUNDAY: 10:00AM - 4:00PM REQUIRED HEALTH TESTING: RESPONSIBILITIES: Customer Service • Responsible for meeting store performance objectives. The daily and monthly sales goals are available for viewing in the Daily Operations Binder and on the POS Register., • Responsible to follow the Corporate and Store Manager directions for supporting those events., • Ensure the store is clean and looks its best., • Make sure all shelves are dusted, any trash is off the gift shop floor and spots are cleaned, items are organized displayed according to corporate standards, and that the store is generally clean and tidy., • Any special cleanliness requirements related to infection prevention., • Responsible for his or her own cash handling., • Counting down the register drawer to ensure accuracy at the start of every shift., • In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager)., • Responsible for following company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.)., • Responsible for following hospital and Cloverkey policies related to personal appearance, attendance, and customer service., • Demonstrate a knowledge of who the hospital contact is and an understanding of the importance of maintaining a good relationship with the hospital., • Show respect for and understanding of the role of volunteers in the hospital and in the gift shop (if applicable). Requirements: MINIMUM QUALIFICATIONS • High School Diploma or equivalent, • Stand for long periods of time, • Strong customer service skills with the ability to build rapport with customers, • Excellent phone etiquette and communication skills, • Basic math skills for processing transactions, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong sales skills with the ability to upsell and cross-sell products FREQUENCY: Never = 0% Rarely = 1 – 10% Occasionally = 11 – 33% Frequently = 34 – 66% Continuously = 67+% Lifting: 1 –10lbs. Continuously Items sold in store 11 – 20lbs. Continuously Items sold in store 21 – 35lbs. Occasionally Items sold in store 36 – 50lbs. Rarely Items sold in store 51 – 75lbs. Rarely Items sold in store Carrying: 1 –10lbs. Continuously Items sold in store 11 – 20lbs. Continuously Items sold in store 21 – 35lbs. Occasionally Items sold in store Standing Continuously Walking Rarely Sitting Occasionally Pushing Continuously Bending Continuously Squatting Continuously Kneeling Rarely Crawling Occasionally Climbing Continuously Reaching Continuously Grasping Continuously Fine Manipulation Continuously Items sold in store