POS Application Manager - Bilingual (English/Korean)
hace 3 días
Buena Park
Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description We are seeking an experienced and results-driven POS Application Manager with a proven expertise in Point of Sale (POS) system implementation and management. The ideal candidate will lead cross-functional technology initiatives, manage end-to-end POS projects, and ensure seamless integration of IT solutions. Key Responsibilities • Lead the planning, execution, and delivery of POS system implementation and upgrade projects across multiple franchise locations., • Collaborate with cross-functional teams including Operations, Finance, and Marketing to align IT solutions with business objectives., • Manage vendor relationships, negotiate contracts, and oversee third-party service providers for POS hardware and software., • Ensure system reliability, data integrity, and compliance with data privacy and security standards., • Provide technical leadership and support for store-level IT infrastructure, including network, hardware, and troubleshooting software., • Develop and maintain documentation for system configurations, workflows, and standard operating procedures., • Analyze business requirements and recommend technology solutions to improve operational efficiency and customer experience., • Monitor and manage IT budgets, project timelines, and resource allocation., • Train and support staff on POS systems and related technologies., • Stay current with industry trends and emerging technologies relevant to retail IT.Qualifications, • Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred)., • 7+ years of IT experience, with at least 2 years in a managerial or project leadership role., • Hands-on experience managing POS system rollouts (e.g., QU, PAR, NCR, Toast, Revel, etc.), • Strong understanding of operations, including order management, inventory, and customer engagement systems., • Excellent project management skills with experience using tools like Jira, Asana, or MS Project., • Strong communication and stakeholder management skills., • Experience with mobile ordering, self-service kiosks, or digital payment integrations., • Familiarity with data analytics platforms and reporting tools (e.g., Power BI, Tableau)., • Knowledge of compliance standards such as PCI-DSS and data privacy regulations (e.g., CCPA, GDPR)., • Bilingual in English and Korean Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *