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Job Description Customer Success Manager · Parsippany, NJ · Full-Time · In-Office The Role At Giftogram, appreciation isn't just what we do — it's who we are. As the #1 rated rewards and incentives platform on G2, we are transforming how companies engage with their employees, partners, and customers. Giftogram helps organizations deliver digital rewards instantly — powering everything from employee recognition and customer engagement to research incentives and payouts through a simple, flexible platform companies genuinely enjoy using. As a Customer Success Manager at Giftogram, you will play a key role in turning that platform into meaningful, lasting results for our customers. You will own a portfolio of accounts — partnering with leaders across HR, marketing, operations, and finance to help customers successfully launch programs, expand them across their organizations, and consistently realize value from Giftogram. Your relationships are the reason customers stay, grow, and become long-term partners. Customer Success sits at the center of the customer lifecycle at Giftogram — working closely with Sales, Product, and Support to deliver an experience that builds trust at every touchpoint. As we grow, this team will play an increasingly important role in shaping how we scale. This is an opportunity to have real impact — on customer outcomes and on how Customer Success evolves at Giftogram. In This Role, You'll: • Own the success of a portfolio of customer accounts — serving as the primary point of contact and trusted advisor from onboarding through long-term growth, • Lead customers through successful program launches and onboarding — ensuring they adopt the platform confidently and realize value quickly, • Build strong, multi-threaded relationships with stakeholders across HR, marketing, operations, and finance — becoming a trusted partner at every level of the organization, • Proactively identify and drive expansion opportunities within your book of business — helping customers grow their programs across new teams, departments, and use cases, • Run structured consultative conversations with customers — understanding their goals, connecting them to the full potential of the platform, and addressing challenges before they become problems, • Lead strategic account reviews that demonstrate program performance, surface new opportunities, and deepen customer relationships, • Monitor customer health and engagement signals — taking proactive steps to drive retention and reduce churn within your portfolio, • Partner cross-functionally with Sales, Product, and Engineering to ensure seamless handoffs, surface customer feedback, and advocate for customer needs internally You Might Be a Great Fit If: • You have 2–4 years of experience in Customer Success, Account Management, or a client-facing SaaS role, with a track record of owning customer relationships — not just supporting them, • You are proactive by nature — you identify risks and opportunities early and bring solutions, not just updates, • You build trust quickly with both frontline users and senior stakeholders, and know how to communicate effectively at every level, • You are consultative and curious — you ask thoughtful questions, listen carefully, and genuinely want to understand your customer's goals and business challenges, • You are organized and disciplined — you manage a portfolio of accounts without letting relationships, follow-ups, or priorities slip, • You are comfortable using data — customer health signals, engagement metrics, and product usage help you prioritize your time and anticipate risk, • You are energized by helping customers grow — you're not just focused on keeping customers satisfied, but on helping them expand and succeed over time Why Giftogram? Giftogram is the #1 rated rewards and incentives platform on G2 — ranked in the top 0.07% of all software companies based on verified customer reviews. More than 22,000 businesses trust Giftogram to send digital rewards instantly — with zero fees, zero markups, and zero contracts. Today, 1 in 3 Fortune 500 companies use Giftogram in some capacity. Our customers genuinely love the platform — and Customer Success plays a central role in that experience. You will be joining a team that is deeply invested in helping customers succeed, where your relationships and your work directly influence retention, expansion, and long-term customer value. As Giftogram continues to scale, Customer Success will play an increasingly important role in shaping how we support and grow our customers. This is an opportunity to build your career within a function that leadership treats as a core driver of the business — not a support cost. You will join a collaborative, high-accountability team that moves quickly, cares deeply about doing the work well, and starts and ends with appreciation — in every customer relationship and every role. A Note to Candidates At Giftogram, we hire for mindset as much as experience. If you are excited about building real relationships, helping companies succeed, and growing within a team that genuinely values your contribution — we encourage you to apply. Customer Success at Giftogram is about curiosity, ownership, and a genuine commitment to helping customers grow. We value people who ask thoughtful questions, take initiative, and continuously work to improve their craft. If that sounds like you, we would love to hear from you. Show Us Your Craft Want to show us how you think? Include a short cold outreach message you might send to introduce Giftogram to a company. This could be an email, a LinkedIn message, or a call opener — we are interested in seeing how you approach starting conversations and creating curiosity. No need to overthink it. Just show us how you approach thoughtful outreach. Powered by JazzHR GZtEdFO7Ky

Job Description SUMMARY: The Consumer Strategy Lead role is responsible for designing, executing, and optimizing the bank’s sales strategies to ensure performance. in support of achieving the bank’s strategic plan. This role provides thought leadership and strategies that frame organizational opportunities and challenges that Columbia Bank is faced with ensuring the bank has a strong understanding of the business dynamics and has the necessary information and insights to make strong strategic decisions that drive performance aligned to the Strategic Business Plan and its goals. Working closely with the 1st SVP of Sales and Strategy and the Sales Enablement Team, the Consumer Strategy Lead creates and defines strategy, champions stakeholder engagement, and oversees strategic implementation of key initiatives and programs. The ideal candidate is a strong communicator, strategic thinker, and collaborative leader with proven experience in strategy creation, stakeholder engagement, and organizational transformation. Define and develop strategies to enable performance and achieve business plan targets • Develop and execute coordinated, data-informed, forward-thinking sales strategies to achieve deposit, new customer, and revenue growth., • Analyze market trends and internal customer data to deliver new business and segment opportunities. Identify new market opportunities, growth segments, and design value propositions to attract new niche segments., • Create strategies to further embed fee revenue generating businesses into daily practices and uncover new partnerships to mature businesses., • Evaluate new business opportunities, partnerships, or acquisitions that support strategic goals., • Support branch expansion and optimization market plan with a focus on de novo branch growth., • Collaborate with external partners and FinTech’s to monitor financial trend and capture data points to ensure business growth mind set and programming., • Partner with Marketing, Retail, Commercial Banking, and Product and Digital teams to create integrated campaigns and referral strategies., • Analyze and report on sales performance, providing insights and recommendations for improvement. Prepare and deliver reports on financial performance and strategic initiatives., • Facilitate execution of strategic- roadmaps in collaboration with key stakeholders., • Creation of sales campaigns, and the launch of value propositions and sales programming to drive deposit growth., • Lead cross-functional partnerships with senior stakeholders and executive leadership, orchestrating integrated business strategies that advance priorities and achieve the goals of Columbia Bank., • Champion and develop the creation of strategic- roadmaps that support stakeholder insights and decision making on key opportunities and challenges the bank is facing., • Mentor, and support team members, providing clear direction, fostering professional growth, and ensuring work aligns with department objectives., • Collaborate cross-functionally with internal stakeholders and leadership to support integrated strategic efforts and client experience efforts., • Bachelor’s degree., • MBA or Master’s degree in a related field., • Strong writing and verbal communication skills, with experience working in highly matrixed organizations., • Proven ability to plan and lead high-profile initiatives with attention to detail and stakeholder engagement., • Strong story-telling skills with the ability to influence stakeholders at all levels., • Ability to build, understand, and communicate strategies to optimize performance and educate stakeholders., • Strong Proficiency in Microsoft Excel and PowerPoint., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job description Overview: The Senior Company is in search of a high-energy Marketing Representative to develop relationships with referral sources and generate referrals for home care services. Plan and organize community marketing events to enhance our visibility in the community and generate new r

Weekly rate ranges from $1,125 - $1,150 per week and is dependent upon qualifications and experience.Benefits include: New Jersey Paid Sick Pay, Repeat DSM Bonus Program, DSM Seasonal Incentive Program.Bonus and Pay programs subject to qualifications.Brand: Spirit Halloween ?The District Sales Manag

Coyne PR is looking for an Account Executive to join our agency.Account Executives work on a variety of account responsibilities, including conducting media outreach, media monitoring and reporting, and drafting/writing press materials and client correspondence.You will manage junior level staff whi

Lead, coordinate, and execute all phases of commercial and utility-scale solar PV projects—from early development through construction, commissioning, and warranty—ensuring projects are delivered safely, on schedule, within budget, and in full compliance with contractual and regulatory requireme

We are seeking a Project Manager to support the R&D Manager in managing stage-controlled new product launch phases and overseeing various R&D projects both internally and with external departments.This role will be responsible for coordinating project activities, tracking progress, managing

This role demands both strategic thinking and hands-on execution - you'll need to see the big picture while managing the critical details that drive project success.

My client is looking for a Senior R&D Project Manager to work onsite in their Parsippany NJ office.This is an exciting role who will be responsible for the successful execution of product development projects.You will plan, coordinate and lead the execution of activities to ensure that the goals

This Jobot Job is hosted by: Kevin Shilney.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $60,000 - $80,000 per year.We are a respected law firm focused on probate, estate planning, business transactions, and civil/commercial litigation.Our

The Security Project Manager is responsible for leading and overseeing large-scale security projects, including the deployment of integrated security systems, surveillance, access control, and cybersecurity solutions.This role demands a deep understanding of security technologies, excellent project

Execute short- and long-term product marketing strategies and achieve annual KPIs. Serve as the category expert on industry trends, regulatory requirements, competitive activity, pricing, and marketing intelligence; analyze and share consumer and buyer insights across categories. Strong background i

Unishippers is more than just a logistics company—we are a team of motivated, driven professionals committed to helping businesses grow through tailored shipping solutions.We believe in fostering a culture of success, offering our employees unparalleled growth opportunities, and rewarding hard wor

Wallington Plumbing Supply Inside Sales Account Executive.Wallington Plumbing Supply is looking for a driven Inside Sales Account Executive to support and grow our contractor customer base.This role focuses on relationship management, product expertise, and delivering reliable service in a fast-pace

This role combines strategic and tactical responsibilities, ensuring products meet customer needs, comply with quality standards, and deliver profitable growth. Works closely with the Senior Portfolio Marketing Manager and cross-functional teams to align portfolio strategy with Avantik's commercial

The Manager, Strategic Sourcing is responsible for developing and executing sourcing strategies across the Marketing & Advertising category that drive cost savings, improve supplier performance, and ensure category compliance. Develop multi-year category strategies aligned with business objectiv

Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales. Ensure store execution of product merchandising, marketing, and POP standards.

You are a detail-oriented and proactive team player who thrives in a fast-paced, collaborative environment.You are eager to learn, organized, and ready to support cross-functional projects from initiation to completion.You bring strong communication skills, a growth mindset, and a passion for delive

Companies has partnered with Samsung Electronics America to hire a full-time Market Sales Manager!.Are you a sales dynamo with an unwavering passion for technology and a proven ability to build rapport with people? Do you excel in environments where your relentless pursuit of excellence can drive me

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.Sik

This role demands both strategic thinking and hands-on execution - you'll need to see the big picture while managing the critical details that drive project success.

Build and grow a local media business in your community.This opportunity is designed for experienced, relationship-driven professionals who want to operate independently while leveraging the support, systems, and brand of an established national company.You'll develop and manage a hyperlocal publica

Commercial Lines Account Manager, Real Estate & Construction.A premier boutique brokerage in North Jersey is seeking a seasoned Account Executive to take ownership of a large real estate and construction-focused book.This role is ideal for a senior professional who thrives in a sophisticated, fast-m

Program Manager will be the right hand to the CISO and execute/drive cybersecurity programs.This is not managing technology.Do not send me people who are implementing cybersecurity tools.This person will be managing cyber programs.This person will need to have strong communication skills to present

Through a combination of structured modules, classroom-style training sessions, one-on-one coaching, and mentoring with senior executives, you will learn about various aspects of Human Resources, Finance, Sales, and Marketing.

Account Manager - Customer Success.A leading provider of IT Managed Services in New York City Metro area is looking for an Account Manager to further accelerate growth on a Local, Regional and National basis.Individuals applying for this position must be highly motivated, goal oriented and focused o

We are known for delivering high-quality projects and maintaining strong relationships with clients, subcontractors, and partners.Dobco is seeking an experienced Project Manager to oversee all phases of construction projects from preconstruction through closeout.The Project Manager will be responsib

Serve as strategic point of contact for client. Analyze client risk profile and develop marketing strategy with the team and client.

EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites anytime, anywhere.Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.Our platform delivers live video,

NOW HIRING ASSISTANT PROJECT MANAGER.GREAT OPPORTUNITY FOR A SUCCESSFUL CAREER WITH A GROWING COMPANY!.Must have a minimum of 3 years' experience working as an Assistant Project Manager in heavy construction.Bachelor's degree required; Civil Engineer is a plus.We are currently seeking an experienced

Labcorp is seeking a Key Account Executive to join our team in New Jersey.The territory for this position covers Morris and Essex counties.The ideal candidate would reside within the territory.Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.Function a

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward.Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, pay

Responsible for driving new business and growing key accounts across the assigned territory through strategic prospecting, relationship building, and technical solution selling. Develop and execute a strategic sales plan to achieve sales targets and expand the customer base. Proven track record of s

Developing/executing strategic plans that will achieve our clients' goals while contributing profitable growth for the company. Coordinating involvement of company personnel including service, loss control and local leadership to meet or exceed strategic objectives.

Establishes strategic goals by gathering information from reporting documents.

Alexander INC, Is A NJ MBE / SBE and DOT certified firm, has been serving the needs of the commercial industrial and public sectors construction industry with our extensive experience in the paving and milling of roads, parking lots, walkways/paths, etc.We also specialize in sidewalks and curbs, dra

We are known for delivering complex projects with a high level of quality, accountability, and collaboration.Dobco is seeking an experienced Project Controls Manager with a strong focus on delay analysis and claims management.This role will be responsible for overseeing project schedules, analyzing

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE COMMISSIONS LARGE DAILY/WEEKLY/MONTHLY BONUSES RESIDUALS VARIOUS SELF-SOURCE BONUSES OUR SUCCESSFUL SALES AGE

At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives.Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiop

Build your best future with the Johnson Controls team.As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join a winning team that enables you to build your best future! Our teams are uniquely

Managing the marketing and placement of new and renewal business.

Marketsmith also stands for much more than just great marketing campaigns. We are seeking an Account Executive to support the day-to-day execution of integrated marketing efforts and serve as a key liaison between internal teams and clients. The Account Executive ensures flawless execution of proces

Build and grow a local media business in your community.This opportunity is designed for experienced, relationship-driven professionals who want to operate independently while leveraging the support, systems, and brand of an established national company.You'll develop and manage a hyperlocal publica

US Citizen and Green Card H4-EAD only.This would involve managing stakeholders from various teams, from Network, Firewall, Datacentre, Servers, VM's, Engineering teams, Application teams.SWIFT knowledge would be advantageous.They would need strong project management skills.

Restoration Project Manager with Paul Davis.What does a Restoration Project Manager with Paul Davis do?.Sells the construction projects once estimates are approved.Discuss work to be done with customer and make any changes or additions to the estimate.Create contracts with payment schedules and coll

Build and maintain a strong outbound pipeline through strategic account targeting and outreach to the program owners and business leaders who drive rewards and incentive initiatives. Partner cross-functionally with Account Management, Marketing, and Customer Success to ensure every new customer star

In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 149 employees. In addition to selling cloud-based human res

Fastsigns in Lodi is hiring a Sales Account Executive to join our team at this leading sign company! Have you ever worked in an industry that you could walk into ANY business and make a sale? Every type of business uses signs and graphics in ways you haven't even noticed.See the opportunity on every