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  • Marketing Intern
    Marketing Intern
    5 days ago
    Part-time
    Manhattan, New York

    Spirit Elf is a genre-bending comedy sci-fi franchise disguised as a mystical game, where audiences unlock characters, maps, and storylines through interactive quizzes and real-world experiences. Blending humor, astrology, immersive design, and tech-driven storytelling, the project is building toward a scalable multimedia universe spanning web series, live activations, digital memberships, and original IP. We are creating a world-class, immersive brand that is strategically engineered as a long-term entertainment franchise. THIS IS AN UNPAID INTERNSHIP AND/OR FOR CREDIT ONLY Can lead to a paying position after 8 week duration. Job Summary We are seeking a dynamic and motivated Marketing Intern to join our Narrative Franchise team. This internship offers an exciting opportunity to gain hands-on experience in the fast-paced world of digital marketing, content creation, and brand storytelling. As a key contributor, you will support the development and execution of marketing strategies that elevate our narrative across multiple channels. This role is perfect for someone passionate about storytelling, eager to learn about integrated marketing approaches, and excited to contribute to innovative campaigns that resonate with diverse audiences. Responsibilities • Assist in creating compelling content for social media platforms, blogs, and email campaigns to engage our target audiences effectively., • Support the implementation of multichannel marketing strategies, including social media marketing, digital advertising, and print advertising initiatives., • Conduct research on industry trends, competitors, and audience preferences to inform marketing plans and content development., • Help optimize website content using SEO best practices and manage updates on WordPress and other content management systems., • Collaborate with the team on advertising sales efforts by preparing presentations and supporting campaign pitches., • Assist in analyzing campaign performance using tools like Google Analytics and marketing automation platforms to measure success and identify opportunities for improvement., • Strong understanding of digital marketing concepts including SEO, content marketing, and performance marketing., • Experience with social media marketing across platforms such as Facebook, Instagram, Twitter, and LinkedIn., • Familiarity with Adobe Creative Suite (Photoshop, Illustrator) for basic graphic design tasks., • Knowledge of HTML basics and WordPress for website management and content updates., • Ability to conduct research effectively and synthesize data into actionable insights., • Excellent copywriting skills with an eye for engaging storytelling tailored to different audiences., • Proficiency in using analytics tools like Google Analytics to track campaign performance., • Experience with email marketing platforms such as Mailchimp or similar tools., • Understanding of B2C marketing strategies and e-commerce fundamentals., • Skills in budgeting, advertising sales support, and product management are a plus. Join us to develop your marketing expertise while contributing to innovative storytelling projects that make an impact! This internship is designed to provide meaningful experience in a collaborative environment where your ideas can thrive.

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  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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