Technical communication jobs in Newark, New Jersey - Page 5Crear alertas

Job Description The Calibration Technician is responsible for performing precise, high-quality calibrations at customer sites across various locations. This field-based role involves travel, including a mixture of local day travel and overnight trips, depending on customer location and project requirements. The technician will support calibration activities across a wide range of disciplines, including RF, electrical, dimensional, torque, pressure, and temperature. The ideal candidate has hands-on calibration experience, a strong understanding of industry standards, and a willingness to cross-train across multiple disciplines. This role also requires solid technical documentation skills and the ability to represent the company professionally in customer-facing environments. Key Responsibilities: Calibration Execution • Perform calibrations in accordance with company procedures and applicable standards (ISO/IEC 17025, ISO9001, AS9100, ANZ540.1)., • Specialize in overall calibration while supporting additional disciplines as needed; demonstrate willingness to cross-train in other calibration areas., • Accurately document calibration results, ensuring traceability, completeness, and compliance., • Maintain and verify calibration standards and escalate equipment issues to supervisors as needed. Field Support & Customer Service • Travel 100% of the time to customer sites, including a combination of local travel and overnight stays., • Support setup and teardown of mobile calibration workstations or onsite labs., • Communicate professionally with customers regarding service status, technical requirements, and scheduling needs. Team Collaboration • Coordinate with supervisors and team members to ensure timely completion of assigned work., • Participate in onboarding and cross-training opportunities to increase flexibility across disciplines., • Share feedback and contribute to continuous improvement of service delivery. Quality & Compliance • Follow all safety guidelines, company SOPs, and calibration protocols., • Support quality assurance efforts, including audits, compliance reviews, and lean initiatives (e.g., 5S, Kaizen)., • Help maintain clean, audit-ready calibration workspaces and tools. Qualifications • 1–3 years of hands-on calibration experience in a lab or field setting., • Experience with RF/GP calibration is preferred., • Willing and able to travel, including local and overnight travel based on assignment., • Familiarity with ISO/IEC 17025 and calibration standards., • Strong attention to detail and ability to follow technical procedures. Preferred Skills • Proficiency with Microsoft Office and Microsoft Dynamics., • Familiarity with calibration and service management tools such as FSM, CalWeb, and Gage., • Willingness to cross-train in multiple disciplines (e.g., RF, electrical, pressure, temperature, torque, dimensional)., • Strong interpersonal and customer service skills.

Job DescriptionNatural Wireless is a fast-growing internet service provider delivering high-performance fixed wireless broadband across New York City, Boston, Philadelphia, and Miami. We specialize in fast, reliable service to multi-unit buildings, businesses, and event venues using advanced wireless and fiber infrastructure.We’re looking for a detail-oriented and tech-savvy Infrastructure Project Specialist to join our team. In this entry-level field role, you’ll help plan and coordinate the installation of internet infrastructure at customer sites. This is a great opportunity to gain hands-on experience in networking, construction coordination, and project delivery.Key Responsibilities: • Conduct site surveys at multi-dwelling units (MDUs), commercial properties, and rooftop locations, • Design physical layouts for wireless, fiber, and copper-based infrastructure, • Collaborate with property managers and internal teams to secure project approvals, • Coordinate materials, labor, and scheduling for on-site deployments, • Maintain accurate documentation and status reports throughout the project lifecycle, • Travel throughout the NYC metro area approximately 70–75% of the timeWhat We’re Looking For:, • Strong organizational and communication skills, • Comfortable working in the field and navigating NYC and surrounding areas, • Able to translate technical concepts to non-technical stakeholders, • Self-motivated and able to manage multiple active projects, • Proficient in Google Workspace, Microsoft Office, and Google Earth, • Bachelor’s degree preferred | Valid driver’s license requiredCompensation & Benefits:• Salary Range: $46,500 – $62,500 (based on experience) • Travel reimbursement and company-provided tools, • Opportunities for growth into senior project or technical engineering roles Powered by JazzHR pfr9UiLVHO

Job Description Job Title: Technical Customer Support Specialist Grade: 13 Salary: $50,057-$52,753 The Research Foundation for Mental Hygiene is seeking a qualified candidate to fill a full-time Technical Customer support specialist position for the Center for Practice Innovations (CPI) and OnTrackNY user support on CPI's Learning Management System (LMS). The CPI works with state agencies, local government agencies, and over 1,000 provider agencies across NY State. Its mission is to promote the widespread availability of evidence-based practices to improve mental health services, ensure accountability, and promote recovery-oriented outcomes for consumers and families. To help promote training in evidence-based practices, the Center uses a learning management system, a web-based e-learning platform used to administer, document, track, and report training. Duties and Responsibilities: • Clear communication is vital to this role, as it is PRIMARILY a customer service position. This role requires strong attention to detail, the ability to multitask, and the ability to use time management skills effectively., • The incumbent should be able to convey technical information to a diverse population of users through email and telephone, including potential and current users of CPI's LMS and other services. Desirable candidates must demonstrate the ability to listen actively and quickly assess the needs of LMS users regarding general inquiries about the Center, the LMS, and CPI's upcoming training, as well as the willingness to learn., • Bachelor's degree and a minimum of (1) year of relevant experience required., • Must have at least (1) year of recent customer service experience., • The applicant should have (1-2) years of experience in modifying, editing, and creating basic HTML content and formats., • The applicant should possess (2-4) years of consistent customer service experience. To Apply: Submit an application through our website at . Please note only applications submitted through our website will be considered. The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer. The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant. Job Posted by ApplicantPro

Job Description About Us Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond. Position Overview The Operations Coordinator will be the front line for families, staff, and visitors, greeting everyone with a smile and troubleshooting any problems that arise. They will also assist with ensuring that the school day's daily logistics run efficiently. Core Competencies & Responsibilities • Maintain accurate and up-to-date student records, and student and family data is handled securely and in compliance with FERPA and other relevant law, • Manage and update student information systems: ATS, PowerSchool, Internal Rosters, SchoolMint, • Coordinate attendance, student performance, and enrollment trends to support leadership decisions, • Coordinate all aspects of student enrollment and discharge procedures, • Coordinate daily student food services ensuring the accurate tracking of student meal consumption and submission of compliance forms, as well as manage any daily concerns, • Coordinate student transportation services in collaboration with the Office of Pupil Transportation, as well as communicate early dismissal, school closures, calendar updates, and issues as they arise, • Support the Operations Team in conducting required emergency drills (Code Blue, Hard/Soft Lockdowns, and Evacuations) and other compliance-related tasks, • Coordinate Student Health Services in collaboration with the Operations Manager and School Nurse, as well as immunization compliance, coordinating vision screenings, and school dental clinics, • Assist in preparing the building annually for start-up/new school year launch, • Lead calendar-related communication efforts to all Brilla stakeholders via our communication platforms: Parent Square and PowerSchool, • Coordinate technical support and troubleshoot system issues, • Coordinating and disseminating communications during emergencies, such as inclement weather closures or safety incidents, • Manages weekly supply inventory/equipment checks, • Restock/service workroom supplies as necessary, • Welcome visitors and answer phones, • Coordinate planning and implementation of school events and initiatives, • Assist with facilities management, including weekly and monthly facilities walk-throughs to ensure facilities are up to Brilla standards, • Coordinate the creation and distribution of all school-wide communications: school foods calendar, informational flyers, enrollment flyers, etc., • Coordinate additional tasks as needed, such as budget tracking, vendor communication, or special projects assigned by the leadership team., • Bachelor's degree or higher preferred, • Unyielding commitment to students, self, and school's constant learning and development, • An unwavering commitment to the educational mission of the Brilla Schools Network in service to the school community., • Excellent written and verbal communication skills, • Detail-oriented and highly organized, • Highly motivated and capable of seeing projects through from beginning to end, • Ability to work autonomously as well as take direction as needed, • Flexible, mature, and humble, • Proficiency with Google Workspace and familiarity with ATS, PowerSchool, Parent Square, • Sense of humor, strong work ethic, "roll-up-my-sleeves" attitude, • Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish., • Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx., • Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks., • Competitive Compensation: A salary range of $67,473 to $93,027, with pay varying within this range based on job-related knowledge, skills, and experience., • Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us. Please note: The above is based on the 2025-2026 plan year. You can find more information here. Brilla Schools is an equal opportunity employer. Brilla Schools provides equal employment opportunities for all applicants and employees.

Job DescriptionCompany Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description This position requires daily travel to locations in and around the Newark area, including the airport. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Responsible for meeting daily service repair needs and driving customer satisfaction, • Installs, repairs and maintains equipment in the field; provides customer training as required., • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Order, install, and return parts and manages repair parts cycle time, • Reviews all logs for open issues and prepares formal reports to customers as necessary., • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs., • Ensures that tools and test equipment are properly maintained and calibrated, • Assesses product/equipment performance based on field support data; recommends modifications or improvements., • Seeks to provide technical support to customers and other service professionals as required., • May participate in site surveys, pilot program service activities, attend meetings, • Possesses basic technical knowledge on the company’s Trace and X-Ray technologies., • Maintains clear and concise business communication, both oral and written, • Establishes and maintains a close relationship with senior level FSE’s and Product Managers in order to support the needs of the customer and remain aware of current technical trends., • Exercises every available measure to control and minimize costs., • Travel, overtime and work hours other than Monday-Friday may be required., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Comply with all applicable U.S. export control and security regulations., • Other duties as required.Qualifications Education/Training: Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). (Equivalence achieved through comparative work and life experience of 1-3 years is acceptable work experience in a related electrical or mechanical field service role). Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. Experience: Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Knowledge/Skills: Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice. Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required Background: This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation PHYSICAL/MENTAL REQUIREMENTS: • Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once., • Excellent customer service skills and the ability to handle stressful situations., • Self-motivated, reliable, and accountable individual, • Possess excellent telephone skills, • Must be able to lift/carry 80 lbs., • Must be able to push/pull 200 lbs., • Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation., • Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility. Work environment is typically considered to be wherever the customer of concern is located. Service will typically be rendered at airports, correctional facilities, courthouses, cruise ships or other locations as required. This position may require Sensitive Security Information (SSI) access and vetting via the TSA. If required, applicant must successfully pass a federal background investigation. This position may require a U.S. Personal Security Clearance. SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law. Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. HIRING SALARY RANGE: $49,280 - $99,600 per year. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at . This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at . Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program. #SDNA We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc) Company DescriptionSMITHS DETECTION – MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection employees and technology make the world a safer place. We safeguard people, business and critical infrastructure with the latest innovations and screening technology for aviation, ports & borders, defense, and urban security. We are always on the lookout for talented individuals to join our company and would love to hear from you. If you have not found a suitable opportunity on our careers page, we would like to ensure that we keep you up to date – please register your interest by submitting an application and we will be in touch as soon as a role matching your skill set arises. What makes us different: Safety Culture: the safety of our people is our first priority. We have an excellent track record in environmental health and safety, running regular trainings and providing all the necessary tools to enable our teams to perform their work with the utmost confidence.SMITHS DETECTION – MAKING THE WORLD A SAFER PLACE\r\nEvery minute of every day, in nearly every country across the globe, Smiths Detection employees and technology make the world a safer place. We safeguard people, business and critical infrastructure with the latest innovations and screening technology for aviation, ports & borders, defense, and urban security. We are always on the lookout for talented individuals to join our company and would love to hear from you. If you have not found a suitable opportunity on our careers page, we would like to ensure that we keep you up to date – please register your interest by submitting an application and we will be in touch as soon as a role matching your skill set arises.\r\n\r\nWhat makes us different:\r\n\r\nSafety Culture: the safety of our people is our first priority. We have an excellent track record in environmental health and safety, running regular trainings and providing all the necessary tools to enable our teams to perform their work with the utmost confidence.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role We're seeking a Telecommunications Solutions Engineer who excels at translating complex fiber optic and low-voltage network requirements into professional, client-ready design documentation. This is a hybrid role based in the NYC metro area, requiring regular site visits to multifamily and commercial construction projects throughout the region, with occasional time in our Manhattan office. Design & Documentation (Primary Focus) • Create detailed telecommunications and fiber optic design drawings using CAD, Visio, or similar design software, • Develop telecom riser diagrams, pathway layouts, and low-voltage infrastructure plans for apartment buildings and commercial properties, • Generate comprehensive scopes of work, bill of materials, and installation specifications for submission to general contractors and real estate developers, • Conduct site walks at prospective customer locations (primarily multifamily developments and new construction sites) throughout NYC metro area, • Present technical solutions and design proposals to real estate companies, property managers, and general contractors, • Serve as the technical point of contact during pre-sales and project planning phases, • Perform field serviceability surveys for fiber optic and coax installations in commercial buildings, multi-tenant structures, and standalone properties, • Document interior cable routing pathways, footage requirements, and access points during physical walkouts, • Develop site survey documentation including pathway sketches (ISP/OSP), drawings, photos, and cost estimates, • Strong proficiency in design/drawing software - CAD, Visio, or similar tools (even advanced PowerPoint/graphic design skills are valuable), • Experience creating low-voltage or telecommunications infrastructure drawings and documentation, • Familiarity with telecom/fiber optic network components and installation requirements, • Comfort working on active construction sites and conducting field assessments, • Professional presentation skills for client meetings and proposals, • Experience with multifamily residential or commercial real estate projects, • Background in new construction environments, • Previous work with general contractors, real estate developers, or property management companies, • Detail-oriented with strong visual/spatial reasoning, • Excellent communication skills - comfortable with both technical teams and business stakeholders, • Self-motivated and able to manage multiple projects independently, • Professional demeanor for client-facing interactions, • Competitive base salary ($80K-$90K) plus performance-based bonus, • Opportunity to work on high-profile NYC real estate projects, • Blend of technical design work, field activities, and client interaction Benefits • Competitive base salary ($80-$90k) plus performance-based bonus, • Paid time off (PTO) Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job DescriptionLocation: NYC Office, 1–2 days/week in-office, 60% remote About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care. Our software focuses on three key areas:• Time savings through automation• Error reduction through automated systems• Increased quality care through advanced algorithms and workflows We are a mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live. Why This Role MattersIn this role, you will play a key part in maintaining Radformation’s internal infrastructure and cybersecurity posture as we continue to grow. You will help establish and maintain IT controls, support internal teams with hardware and software needs, and ensure smooth onboarding for new hires across the organization.You will work closely with senior technical staff to implement scalable, secure IT systems that support both day-to-day operations and long-term business growth. Responsibilities Include:• Work with senior technical staff to define and implement IT controls, software, and processes that meet cybersecurity requirements• Take technical ownership of internal networks and VPNs, including network topology, domains, firewalls, and infrastructure maintenance• Create and enforce policy documents around passwords, device management, and regulatory requirements• Patch and maintain employee computers and Radformation servers• Manage accounts, groups, and SSO integrations across platforms• Own system backup processes and perform restores as needed• Define, set up, and maintain server infrastructure and Network Attached Storage (NAS) devices• Partner with leadership on infrastructure projects that help scale the businessAdditional Routine Activities• Order equipment and maintain inventory tracking• Create and manage user accounts across internal tools• Support onboarding by setting up new employee hardware and systems• Maintain remote testing/development boxes• Troubleshoot internal IT issues for team members• Travel onsite as needed to support office and server operations Required Experience:• 5+ years of experience as an IT Support Specialist or similar role• LDAP, Active Directory, or Google Admin user administration experience• Networking configuration, administration, and management• VPN administration experience• Scripting skills with PowerShell, Linux bash, or Windows BAT• Windows and Linux systems administration• Server patching and hardware maintenance experience• Equipment tracking and asset management Preferred Experience:• Experience supporting teams in Radiation Oncology or healthcare settings• Familiarity with Ubiquiti networking equipment• Experience with WireGuard VPN• Experience with Synology NAS• CompTIA Security+, CySA+, or CASP+ certification• Familiarity with NIST Cybersecurity Framework• ISC2 or ISACA (CISA) knowledge or certification AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy. Benefits & Perks — What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is $100,000 – $115,000 base. For US teammates (via TriNet):Health & Wellness• Multiple high-quality medical plan options with substantial employer contributions• Health coverage starting on day one• Short-term and long-term disability and supplementary life insuranceFinancial & Professional Growth• 401(k) with employer match vested immediately• Annual reimbursement for professional memberships• Conference attendance and continued learning opportunitiesWork-Life Balance & Perks• Self-managed PTO and 10 paid holidays• Monthly internet stipend• Company-issued laptop and one-time home office setup stipend• Fully remote work environment with yearly retreats Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer position. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing • Provide front line phone coverage, and participate in various call center groups., • Provide on-site assistance to clients within your local geography., • Provide excellent customer service to Xantrion’s client base., • Provide technical support as assigned for issues related to computer systems, software, and hardware., • Log and track support requests in ConnectWise., • Prioritize and/or escalate tickets as required to ensure customer satisfaction., • Brief customers, as well as management, on the status of current resolution efforts., • Work with third party support providers when necessary., • Submit semi-monthly timesheet and expense reports., • Attending scheduled training and meeting sessions., • Ability to work a variable shift any time during Xantrion’s business hours., • Perform audits of customer information and systems as necessary to ensure accuracy., • Take support tickets from the dispatcher., • Update and schedule service tickets until issues have been resolved or further escalated. Formal Education & Certification • Bachelor’s degree from a four-year university or equivalent experience., • Minimum of 3 years of technical support experience required, • On-site technical support experience preferred., • Basic diagnostic and analytical skills., • Basic competency in the use and troubleshooting of MS Office products., • Experience using Windows 10, 11, and/or Mac OS., • Basic computer literacy across both hardware and software., • Positive attitude., • Strong written, oral, and interpersonal communication skills., • Strong telephone presence with organized follow-up skills., • Ability to follow established operating procedures, • Strong, service-oriented, customer-focused., • Strong attention to detail., • Experience working constructively in a team-oriented, collaborative environment., • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment., • Demonstrated interpersonal skills, able to foster strong relationships internally and externally., • Manager and peer review of goal achievement., • Coachability, willingness to work as a member of a team., • Detailed ticket notes at every step of the resolution., • Appropriate amount of time is correctly coded per day., • Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”., • Internal and external customer satisfaction scores., • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort., • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain., • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision., • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills., • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease., • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain., • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity., • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed., • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation., • Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation., • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds., • Follow and support company policies and procedures as well as all local, state, and federal laws., • Always maintain confidentiality of company and customer records and information., • Maintain a professional image, adhering to Xantrion’s dress code., • Must have an existing cell phone (running current Android or iOS)., • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing., • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private., • Must use Xantrion-provided PC and headset to execute job functions.Benefits, • Salary range $60K - $70K; depending on experience., • 100% of medical, dental, and vision for you and your family., • 401K with company match up to 4% of salary., • Certification reimbursement and annual training budget., • 17 Days PTO per year in addition to paid training days. Powered by JazzHR zE3T8GqjoZ

Job DescriptionJob Title Senior Support Engineer (PR3) Location Remote (New York) Duration 1 Year Position Overview We are seeking an experienced Senior Support Engineer to support a large-scale Business Diversity Software implementation. This role partners closely with a Senior Technical Lead, development teams, and stakeholders to ensure reliable delivery, seamless integration, security compliance, and operational stability of the platform. The ideal candidate brings strong hands-on technical expertise, cloud architecture experience, and the ability to support a hybrid solution leveraging custom development and Commercial Off-The-Shelf (COTS) platforms. Key ResponsibilitiesTechnical Delivery & Support * Ensure reliable technology delivery and operational stability of a business diversity software solution * Collaborate with technical leadership and development teams to provide advanced troubleshooting and technical guidance * Analyze and resolve complex technical issues during development, testing, deployment, and post-production support * Assist with configuration, customization, and integration of COTS solutions * Design and implement solutions combining custom development and SaaS platforms Hands-On Engineering * Provide hands-on support including writing and reviewing code as needed * Configure SaaS platforms and supporting infrastructure * Create and maintain technical documentation, architecture diagrams, and operational procedures * Build automation pipelines and system integrations * Submit and manage technical requests such as: * Build of Materials (BOM) * Firewall rule updates * Security and infrastructure changes Security & Compliance * Partner with internal security teams to ensure compliance throughout the development lifecycle * Ensure adherence to legal, technological, and operational standards * Proactively identify risks, dependencies, and potential technical roadblocks Collaboration & Stakeholder Engagement * Work with both technical and business stakeholders to define project goals, scope, and risks * Provide ongoing technical support to internal teams and stakeholders * Maintain a strong understanding of project objectives, timelines, and deliverables Mandatory Skills & Experience Candidates must meet all mandatory requirements Technical Expertise * Bachelor’s degree in Computer Science or a related field * Minimum 8 years of experience in software development, technical architecture, or technical leadership roles * Experience with cloud-based SaaS platforms, such as: * CRM, workflow, or enterprise service management tools * Hands-on experience with at least one programming language: * Java, Python, C#, C++, JavaScript, or Go * Strong knowledge of cloud-based architectures with hands-on experience using Azure or AWS * Experience working in Agile development environments (Scrum, Kanban, SAFe preferred) * Excellent analytical, troubleshooting, and problem-solving skills DevOps * Hands-on experience with DevOps tools such as: * Azure DevOps, Jenkins, JIRA * Demonstrated experience building CI/CD automation pipelines Communication & Collaboration * Strong verbal and written communication skills * Proven ability to collaborate effectively with cross-functional teams * Strong interpersonal and stakeholder management skills Project & Organizational Skills * Ability to manage multiple initiatives concurrently * Comfortable working independently as well as in a team environment Preferred / Nice-to-Have Skills * Experience analyzing and interpreting business policies and procedures * Ability to document non-functional requirements in collaboration with cross-functional teams * Strong attention to detail and organizational skills * Experience with business diversity, compliance, or government-related systems * Familiarity with business diversity management platforms or similar solutions

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Desktop Support Specialist – L3 provides advanced technical and end-user support for desktop workstations, client-server based desktop applications and related corporate wireless devices to all staff. This role also is a Subject Matter Expert (SME) for the team and will function as the highest level of escalation for problem resolution. Responsibilities include but are not limited to: timely troubleshooting and resolution of any hardware problems on desktop workstations, wireless devices including laptops, tablets, cell phones, printers, plotters, and projectors as well as application software, and operating systems. As a SME, you will be responsible for resolving the most complex of issues assigned to the Desktop Support team. The role will provide advanced support to non-windows based desktop operating systems such as Ubuntu and other End-User applications. The role will require advanced knowledge and experience working with ticketing and desktop management applications and systems. These responsibilities require both independent and team-based investigation, initiative, good judgment, good communication and problem-solving skills as well as the ability to work in a team or with minimal supervision. The role will also participate in training and mentoring to other team members. Note: This position will be fully onsite (5 days a week) at our office in Midtown Manhattan. It may also require you to work on certain holidays. Your job: • Timely and high-quality delivery of corporate services and assets such as the provisioning and setup of End-User devices (desktop, laptop, mobile device, workstation, and workspace), Microsoft Office, Microsoft Exchange, Microsoft Active Directory and overall management of corporate assets, • Assist with the installation, configuration and ongoing usability of End-User devices, peripheral equipment and software for both local and remote users, • Investigation, diagnoses, troubleshooting, administration and final resolution of all assigned work relating to supported: operating systems, desktop applications, hardware, and peripherals including but not limited to Windows 10, Microsoft Office Suite, Anti-Virus, Adobe suite products, AirWatch UEM MDM, iOS, Ubuntu, VirtualBox, Corporate Mobile Devices, • Troubleshooting basic network issues for user's workstation, • Deployment and manage user's workstations using SCCM/MDT, Landscape and Airwatch, • Creating and administrating packages for mass deployment using SCCM, Landscape, • Monitoring and creating workstation and user based group policies in Group Policy Objects (GPO), • Performing regular audio video equipment checks for the conference room machines, • Assist in maintaining internal systems like VOIP telephone systems and telephone peripherals, • Tickets and ticketing system including: creation, administration, action, and closure of assigned work ticket requests, • Evolution and support of the desktop deployment automation tool suite, • Active Directory support as needed in support of resolution of end-user desktop or operating system related issues, • Developing and enhancing internal procedures and ensuring that all documentation, run books, knowledge base articles, project plans, business cases, and Method of Procedures (MOPs) are up to date, • A post-secondary degree or diploma in Technology Management with experience supporting desktop computing needs within a networked environment, or equivalent combination of education, training and experience., • 5+ years' experience building, troubleshooting, and repairing desktops and laptops in an enterprise environment, • Advanced knowledge of, and experience with: Microsoft Windows, Apple, and Linux (Ubuntu/Landscape) hardware and operating systems, • Hands on experience with SCCM/MDT for Windows, Landscape for Ubuntu , MDM for mobile devices ., • Advanced knowledge of Microsoft Active Directory and Group Policy management in a managed desktop environment, • Advanced knowledge and working experience with end-user applications including: Antivirus, Microsoft Exchange, Microsoft Office Suite and related applications such as Outlook, Visio and Project, • Demonstrated experience with scripting (PowerShell) and desktop automation (SCCM/MDT), • Comprehensive understanding of local area networking and the setup and configuration of end user devices, such as desktops, printers and other wireless devices, • Demonstrated ability to work collaboratively in a team environment as well as independently in an effective and organized manner, within a complex and challenging environment, • Ability to train and mentor other team members, • Ability to prioritize assigned workload and respond quickly to critical issues, • Comfortable working under pressure in a fast-paced setting, • Excellent interpersonal and communication skills in both verbal and written English, • Highly resourceful with good problem-solving abilities Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$80,000—$100,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We’re looking for a confident, customer-friendly Tier 2 Field Technician to support our clients throughout NYC. This role blends remote work with frequent onsite visits, and is perfect for someone who enjoys variety, problem-solving, and being the “face” of the company at client locations. If you're looking to grow your skills, build deeper technical experience, and eventually move into higher-level engineering roles, you’ll feel right at home here. What You’ll Do * Provide Tier 2 support across multiple client environments—both remotely and onsite. * Work from home on remote tickets, while spending 3–4 days per week onsite handling escalations, hands-on troubleshooting, and client requests. * Support desktops, laptops, mobile devices, network hardware, servers, and cloud services. * Troubleshoot issues involving Microsoft 365, Windows OS, macOS, Azure AD/Entra ID, printers, connectivity, and business applications. * Deploy and support firewalls, switches, access points, and other network components. * Assist with small-to-medium projects such as workstation rollouts, network upgrades, migrations, and hardware refreshes. * Maintain accurate documentation in RMM/PSA tools and communicate clearly with both clients and internal teams. * Build strong relationships through professionalism, reliability, and excellent communication. What You Bring * MSP experience is required—you’re comfortable with multi-client environments and shifting priorities. * Solid Tier 2 troubleshooting experience across Windows, macOS, Microsoft 365, networking basics (DNS, DHCP, VLANs), and common business software. * Comfort supporting field hardware—workstations, WiFi, printers, cabling basics, routers, and switches. * Ability to solve problems independently and escalate appropriately when needed. * Strong communication skills and a client-first, service-oriented mindset. * Ability to navigate NYC for onsite visits (subway/walking is perfectly fine). * A desire to learn, grow, and take on more responsibility over time. Growth & Advancement Opportunities We invest heavily in professional development, and this role is designed to be a launching pad. As you grow your technical depth and take on more responsibility, you’ll have opportunities to advance into: * Senior Support Engineer * Project Engineer / Implementation Specialist * Systems Administrator * Systems Engineer * Cloud Engineer (M365/Azure) * Network Engineer We want you to move forward, not stay stuck in tickets forever. Why You’ll Love This Role * A healthy balance of remote work and onsite client interaction. * A supportive MSP team that values collaboration and continuous learning. * Exposure to a wide variety of environments, keeping every day interesting. * Clear pathways to advance into higher-level engineering and system administration roles. If you love helping people, enjoy being hands-on in the field, and want a career path that grows with you, we’d love to talk. Qualifications MSP Experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Job Title: Alteryx IT Tax Engineer Job Location: NYC, NY (onsite) Job Duration: 12+ Months POSITION OVERVIEW: • Were a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit, and Real Estate, regions and industries, were known for our integrated businesses, our strong investment performance, our value-oriented philosophy and our people., • We are seeking a hands-on tax engineer responsible for driving the effective use of technology for the reporting, compliance and operation functions of Apollos Tax Team globally., • The Tax Engineer will develop solutions that optimize the Tax function, enhancing data quality, increasing automation, reducing risk, and supporting the strategic plans of the Tax department., • Key to the position are the abilities to understand the tax process requirements, capture those needs, define data dependencies and flows, manage projects, timelines, and risks, and consider the impact of regional requirements on global tax technology-based solutions.PRIMARY RESPONSIBILITIES:, • Work with finance, accounting, engineering, and other business partners to drive the implementation of tax software, establish and automate processes, • Coordinate the Tax Departments technology requirements, • Create business requirements documents, including an overall data strategy and roadmap, • Configure tax technology solutions using tools such as Alteryx, Power BI, Snowflake, Pyramid, and Python., • Manage multiple external vendors that support the Tax processes, • Monitor and stay up to date on emerging tax technology trends and continually reevaluate and revise the tax technology strategy to ensure optimal results.QUALIFICATIONS AND EXPERIENCE:, • Project management experience, leading multiple projects at the same time, • Broad-based knowledge of US and/or UK Tax., • Strong development/configuration skills in at least one of the following: Snowflake, Thomson Reuters OneSource, Alteryx, Pyramid, Python, Salesforce, RPA and Microsofts suite of products, • Strong interpersonal skills to collaborate with technology teams and business areas, • Experience with implementing tax technology solutions, including all aspects of the technology design, development, and implementation lifecycle, and working with cross-functional implementation teams to successfully integrate applications, • Excellent verbal and written communication skills, • Independent and self-motivated., • B.S. / B.A. with 5+ years of Engineering and Tax experienceMust-Have Skills:, • Alteryx Data & Analytics, Power BI, Tax Platform Jennifer Sampson Technical Recruiter ....................................................... DONATO TECHNOLOGIES, INC 12100 Ford Rd, #306, Dallas, TX 75234 Direct : (469)-342-0401 Email: Web:

Job Description COMMERCIAL KITCHEN EQUIPMENT/ HVAC MASTER SERVICE TECHNICIAN CostPlus Repairs (CPR) Where expertise meets exceptional service—and hospitality meets the back of house Compensation: $30 - $45/hr (based on experience and mastery level) Benefits: Medical, Dental, Vision, Life Insurance, 401(k), PTO, Paid Holidays Position Overview CostPlus Repairs is seeking elite-level Commercial Cooking Equipment Service Technicians with 5+ years of hands-on experience in commercial kitchen equipment repair and maintenance. The ideal candidate will possess advanced technical expertise combined with exceptional customer service skills. Our Commitment to Hospitality: At CPR, we're redefining service standards by bringing world-class, front-of-house hospitality to back-of-house operations. We recognize that BOH kitchen teams have historically been underserved and undervalued. Our mission is to change that narrative by treating kitchen professionals with the same elevated service, respect, and care that guests receive in the dining room. When our technicians arrive on-site, we want every owner, chef, line cook, and dishwasher to immediately feel confident that their equipment—and their operation—is in capable, caring hands. Building Our Future Through Internal Growth: At CPR, internal growth and development are fundamental to who we are. We're building a company where a young person with basic skills can join our team and, through apprenticeship, shadowing, and high-level training from Master Technicians, ultimately become a Master Technician themselves. Master Technicians grow into regional leadership and ultimately company leadership. We believe in creating a robust pipeline of hungry and motivated technicians who will carry forward our standards of technical excellence and exceptional hospitality. As a Master Technician at CPR, you'll play a critical role in this mission—not only delivering expert service to our clients but also mentoring and developing the next generation of elite technicians. Your knowledge, experience, and passion will directly shape the future of our company and the careers of those you train. Primary Responsibilities Diagnose and repair high-end gas, steam, and electric kitchen equipment including combi ovens, pressure fryers, commercial dishwashers, mixers, and speed ovens -Service commercial refrigeration and HVAC systems -Troubleshoot and service advanced electric control systems -Lead installations and commissioning of new commercial cooking equipment -Mentor and train apprentice and junior technicians through hands-on shadowing, technical instruction, and professional development -Develop training curriculum and best practices that can be replicated across the organization -Manage escalated service calls requiring expert-level technical knowledge -Deliver hospitality-focused service that makes kitchen teams feel valued and supported -Demonstrate genuine care and professionalism for clients whose operations depend on reliable equipment -Serve as a role model for technical excellence, professional conduct, and customer service standards Service Locations Your expertise will support commercial kitchen facilities across diverse industries, including: -Restaurants (fine dining, casual, fast-casual, QSR) -Hotels & Resorts -Hospitals & Healthcare Facilities -Schools, Colleges & Universities -Corporate Cafeterias -Catering Companies -Country Clubs & Golf Courses -Sports Stadiums & Arenas -Convention Centers -Nursing Homes & Assisted Living Facilities -Prisons & Correctional Facilities -Military Bases -Airports -Food Production Facilities -Bakeries & Commissaries Required Qualifications Technical Requirements: -CFESA Certification (current certification or ability to obtain within specified timeframe) -5+ years of professional experience servicing commercial food equipment -Demonstrated leadership and technical training capabilities with a proven track record of developing technicians -Advanced diagnostic and troubleshooting skills -Valid driver's license with clean driving record -Ability to pass company drug screening and background check -Physical capability to lift 50+ pounds regularly Professional Competencies: -Strong interpersonal and communication skills with the ability to connect with diverse teams -Passion for teaching and developing talent—you genuinely enjoy sharing knowledge and watching others grow -Service-oriented mindset with genuine care for client operations and personnel -Ability to over deliver hospitality-driven service that builds trust and confidence -Positive, professional demeanor that remains calm under pressure -Excellent organizational and time management abilities -Collaborative team player with a results-driven approach -Self-motivated professional who adapts well to changing priorities -Professional appearance and presentation -Patient, encouraging mentor who can break down complex concepts for learners at all levels Compensation & Benefits Package -Competitive hourly compensation ($30-$45/hr) commensurate with experience and expertise -Professional uniforms that reflect the quality and professionalism of our service -Premium tool kit provided—featuring industry-leading tools from Klein, Wera, Wiha, Fluke, Milwaukee, and Veto Pro Pack. This professional-grade toolkit is yours to own, maintain, and take pride in throughout your career with CPR. -Comprehensive factory training and ongoing professional development opportunities -Clear advancement pathways into supervisory and leadership roles—including training leadership positions -Full benefits package: Medical, Dental, Vision, Life Insurance -401(k) retirement plan with company participation -Paid time off: Vacation, sick leave, and holidays -Mission-driven work environment that values both technical excellence and exceptional service -Opportunity to make a meaningful impact by elevating the respect and service provided to back-of-house professionals -The satisfaction of building lasting legacies through the technicians you mentor and develop Application Process -If you are an experienced commercial cooking equipment technician who values both technical mastery and outstanding customer service—and you're passionate about developing the next generation of elite technicians while helping us revolutionize back-of-house hospitality—we invite you to apply to CostPlus Repairs. -Submit your application today to join our team of service excellence professionals and help build the future of CPR. CostPlus Repairs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU'LL DO: The Collaboration Services Team is responsible for supporting the installation, maintenance and troubleshooting of all audio-visual equipment in our client's managed venue spaces, broadcast studios & customer experience centers. Our objective is to create a highly meaningful, impactful & supportive team that enables all of our technicians to have an impactful role in all areas of the service we provide onsite. As an entry level technician you will work alongside our Senior Technicians & System Engineers to provide dedicated support to our client's in-house Audio-Visual Operations team. KEY RESPONSIBILITIES: • Perform daily maintenance of hardware & software for the internal platform., • Kick off meetings & events (Experience Center & Event Space) with AV/IT Support., • Execute monthly preventative maintenance on all hardware., • Utilize remote access tools on Mac, Linux & Windows systems to control the internal platform. • Communicate effectively with clients to identify needs & evaluate solutions., • Provide onsite support for visitors and executive level events as needed., • Support event operation technicians with all issues relating to event spaces prior to events. • Troubleshoot routing, writing & cabling issues., • Complete venue space pre-show equipment sweeps prior to events., • Organize, document & maintain warehouse inventory which includes spare equipment., • Track RMA of serviced equipment., • Document, track record/status of outgoing & returning service equipment and provide status updates to the team. • Maintain periodic system updates and upgrades of equipment., • Act as stand in support for large & special events., • Work with an internal ticketing system to document all issues., • Operate cross functionally within the team to support audio, video conferencing & projection. • Create and/or maintain any needed team documentation., • Track issues to isolate trends, coordinate with engineering team & 3rd party vendors to resolve issues. • Trains operations team for usage of systems and applications. ESSENTIAL CRITERIA: • 2 years working knowledge of audio-visual equipment including lighting, sound, video recording and data projection along with experience with the technical challenges and problem-solving needs in an event production environment. • Knowledge of technical event support system architectures and troubleshooting., • Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism. • Ability to motivate and focus cross functional teams to reach challenging goals., • Good organization and time management skills with proven ability to manage multiple priorities at one time. • Be eligible, willing and able to work and travel when required., • Good written and verbal communication skills., • Be a motivated team player. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-GM1 #LI-Onsite Pay Range$35.10—$37.50 USD

Job Description As a junior Platform Engineer, you will be a part of the Cloud team in a growing FinTech Bank, that will be building, administering, supporting, and maintaining solutions that will support our automation and DevOps initiatives. Responsibilities: • Assist in developing and maintaining infrastructure as code using Terraform and Atmos, following established patterns and best practices, • Support CI/CD pipelines in Jenkins and GitHub Actions, helping teams deploy applications reliably and securely, • Monitor and troubleshoot AWS infrastructure, responding to alerts and escalating issues appropriately, • Write automation scripts in Python to streamline operational tasks and reduce manual toil, • Participate in code reviews for infrastructure changes, learning from feedback and contributing to team standards, • Document infrastructure components, runbooks, and operational procedures, • Collaborate with development teams to understand their platform needs and help onboard new services, • Assist with security and compliance initiatives, ensuring infrastructure meets regulatory requirements, • Contribute to incident response and post-incident reviews, learning from production issues, • Stay current with AWS services, DevOps tooling, and platform engineering practices through continuous learning, • Other responsibilities as requiredKnowledge, Skills, and Abilities:, • Foundational understanding of cloud computing concepts and AWS core services (EC2, S3, IAM, VPC, Lambda), • Basic proficiency in at least one programming or scripting language, preferably Python, • Familiarity with version control using Git and collaborative development workflows, • Understanding of Linux fundamentals including command line, file systems, and basic administration, • Strong problem-solving skills and attention to detail, • Effective written and verbal communication skills, • Ability to work collaboratively in a team environment and ask questions when needed, • Eagerness to learn and adapt to new technologies and processesEducation, Training, and Experience:, • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field; or equivalent practical experience through bootcamps, self-study, or vocational training., • 0–2 years of relevant experience in software development, systems administration, IT operations, or a related technical field, • Internships, co-op placements, or personal projects demonstrating hands-on technical work are valued, • AWS Cloud Practitioner or AWS Solutions Architect Associate, • HashiCorp Terraform Associate, • Any relevant Python or DevOps certifications Salary: $65,000 - $68,000 K / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Appliance Repair Technician - Experience Required Appliance Man NJ has an opening for an experienced Appliance Repair Technician. Due to steady growth, we are currently seeking individuals who share our company core values. These core values are honesty, integrity, professionalism among others. We offer incentive based pay, company vehicle, company uniforms and paid vacation. Appliance Repair Technician Responsibilities: • Install home appliances/equipment, • Accurately diagnose and repair appliances/equipment in the customer's homeProvide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed, • Ensure the efficient use of materials and keep company vehicle and equipment properly serviced, • Complete all quotes/invoices daily, • Perform other duties as needed which may include cross-training in related positions, • Maintain a safe work environment by following codes and standardsKeeps supplies ready by inventorying stock, • Updates job knowledge by participating in educational opportunities; reading technical publications., • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, • Must be at least 18 years of age, • High school graduate or equivalent, • Valid Driver's License with good standing, • At least 2yrs experience in the residential and/ or commercial appliance repair industry, • Technical Understanding, Attention to Detail, Dependability, Job Knowledge, Documentation Skills, Dealing with Complexity, Decision Making, Problem Solving, Verbal Communication, Written Communication, • Proficiency to navigate tablet based technology, • The ability to safely lift up to 50 pounds on a repetitive basis, dexterity and the physical ability to perform strenuous work under varied circumstances, • Technician to provide personal work (hand) tools Pay may depend on skills and/or qualifications • Commission Based For immediate consideration please e-mail resume, in MSWord or PDF format, to the contact information below: Appliance Man NJ - Jersey City, NJ Call: (201) 293-0746 Company DescriptionWhen one loves what one does, it never feels like a job. It a beautiful thing making someone happy doing what one enjoys. It helps that our culture is all about learning and collaboration and if that isn’t enough, there’s competitive compensation. Give us a call today.When one loves what one does, it never feels like a job. It a beautiful thing making someone happy doing what one enjoys. It helps that our culture is all about learning and collaboration and if that isn’t enough, there’s competitive compensation. Give us a call today.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Technician in our New York City, New York market to perform various technical duties in support of education and healthcare communications systems. In this role, you will be responsible for installing, supporting, maintaining, and troubleshooting electronic communications systems. Accountabilities: • Perform and coordinate changes in programming, troubleshooting, and maintenance of systems., • Complete assigned project tasks and associated documentation in a timely manner., • Terminate cabling at the head end rack and other field locations., • Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation., • Communicate project progress/changes to customers, the Company, and technical staff., • Assist in coordinating the shipping of project equipment., • Provide training to customers or end-user personnel on the operation and maintenance of systems., • Provide effective “on-call” support., • Attend job-related training, as offered by the Company as well as self-driven learning efforts., • Acquire technical certifications as needed for the job. Requirements for Success: • Associate’s degree or equivalent relevant work experience., • Minimum of 2 years of related work experience with low-voltage, critical communication, or A/V systems., • Ability to read schematics and interpret signal flow through circuits., • Functional understanding of IT-related technologies., • Experience using basic hand tools and multi-meters., • Ability to read and interpret blueprints., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Maintain industry-recognized technology credential(s)., • Maintain a clean driving record. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why This Role Matters We’re looking for a highly capable, fast-thinking Technical Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting, issue resolution, and merchant education—ensuring our merchants get the best possible experience with Tabs. You will collaborate cross-functionally with Customer Success, Engineering, Product, and Contract Operations to resolve technical issues and identify recurring trends. As part of the team, you’ll be the go-to person for resolving technical challenges that don’t require engineering-level intervention but are crucial for our merchants’ success. If you thrive in high-stakes, fast-paced environments, love solving problems and are obsessed with providing merchants with a world-class experience, we want to hear from you! This role is perfect for someone with a sense of customer empathy, a strong technical background, experience with ERP systems (e.g., NetSuite, Quickbooks), comfortable in ambiguity, and a desire to help merchants solve complex problems. What You’ll Do * Resolve complex support issues from merchants via email, Slack, and chat, ensuring fast, clear, and accurate responses. * Own ticket triage & prioritization, identifying the root cause of issues and escalating appropriately. * Troubleshoot technical issues related to invoicing, payments, integrations (e.g., QuickBooks, NetSuite, Stripe), and merchant data workflows. * Identify patterns and recurring issues, providing actionable insights to Product & Engineering. * Educate and empower merchants, proactively guiding them on best practices for using Tabs. * Collaborate with Customer Success, Engineering & Contract Operations, ensuring high-priority issues are addressed efficiently. * Contribute to internal documentation, improving processes and reducing repeated inquiries. * Ownership - You won’t just resolve issues—you’ll drive improvements, identify trends, and proactively prevent recurring issues. Examples of Work * Handling Critical Invoice Issues - A high-value merchant reports a data mismatch between Tabs and their ERP. You quickly diagnose the issue, extract and format the necessary data, work with the engineering team to implement a fix, and ensure all pending invoices are sent out the same day. * Debugging Payment Failures - A merchant experiences payment failures due to a payments system integration issue. You investigate the logs, determine the root cause, work with engineering to resolve it, and guide the merchant through necessary actions to prevent future failures. * Proactive Issue Prevention & Merchant Education - After noticing a pattern of merchants struggling with invoice readiness settings, you create an internal playbook and proactive education materials to reduce recurring tickets by 30%. What You Bring * 3-5 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment. * Exceptional problem-solving skills—you’re resourceful, detail-oriented, and able to think on your feet. * Technical aptitude, with experience troubleshooting API, ERP, or payment-related issues. * Accounting knowledge a plus. * Excellent written and verbal communication, with the ability to break down complex topics into clear, merchant-friendly explanations. * Ability to manage high ticket volume while maintaining high-quality responses. * Experience working with ticketing systems (HubSpot, Zendesk, Pylon, or similar) and creating self-service content. * SQL or data querying experience is a plus. * Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time. Experience working in a fast-paced startup or technical environment preferred. * Some level of out-of-hours coverage required, given we are a 24x7 SaaS operation. Additional Information This role is based in New York City at our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $76.8K - $105.6K

Job Description Purpose of Position: To provide high-quality IT support and services that enable Bank employees to seamlessly access technology, empowering them to effectively serve the Bank’s clients. Provision and manage user access, including account creation, modification, and deactivation, ensuring appropriate permissions and security protocols are followed.To serve as the first tier of support, using analytical problem-solving skills to troubleshoot and appropriately escalate issues. Essential Job Functions: • Troubleshoot, diagnose and resolve technical hardware and software issues remotely and in person., • Open and close IT service requests and manage the classification, assignment, tracking, escalation, and completion of requests., • Provide Windows end-user hardware (desktop/laptop), software, and smartphone/tablet support., • Provide technical support, deployment, configuration, and installation of computers., • Perform hardware diagnostics and coordinate repairs., • Install and test computers, printers, and other peripherals; configure operating systems and application software packages., • Help maintain and assist in operating all audio-video equipment., • Assist in implementing and deploying telecommunications systems, including VOIP, cell phones, etc, • Support the maintenance of physical IT assets, installed software, and third-party tools to ensure efficient troubleshooting and inventory tracking., • Create, delete, and manage user accounts and access permissions. Resolving user-reported issues related to access, permissions, and account problems., • Support audit processes by providing logs and evidence of access management activities., • Crosstrain network administration tasks., • Onsite branch visits are required for maintenance, IT-related issues, and new setups/installations, • Must be available to work weekends, overtime, and cover for team members when they are on vacation., • Perform other duties as directed. Knowledge, Skills, and Experience Requirements: • Associate degree or minimum 5+ years of equivalent experience in a related field, • At least one-year hands-on experience in a technology support function, • Effective verbal and written communication skills and ability to communicate and interact with senior management and staff at all levels, • Strong analytical and problem-solving skills, • Highly organized, resourceful and results-oriented, • Understanding of and passion for new technology trends

Job Description Jr. Help Desk Technician Our client is seeking a motivated Junior Help Desk Technician to join their IT support team and serve as a first point of contact for internal users. This is an excellent opportunity for someone early in their IT career who enjoys troubleshooting, learning new technologies, and providing great customer service. The role is well suited for junior-level professionals or recent graduates eager to gain hands-on experience in a supportive, team-oriented environment. As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact . Location: Jersey City, NJ 07302 (Onsite Monday-Friday) Compensation: This job is expected to pay about $20–22/hr W2 No Visa Sponsorship Available for this role What You’ll Do • Provide first-level technical support to end users via phone and email, ensuring timely and professional assistance, • Log, track, and update support tickets while documenting troubleshooting steps and resolutions, • Perform initial diagnostics and resolve common hardware, software, and Windows-based issues, • Install, configure, and update workstations, applications, peripherals, and basic hardware components, • Junior-level IT experience or strong interest in starting a career in technical support, • Bachelor’s degree in an IT-related field (or in progress) is a plus for entry-level candidates, • Familiarity with Windows environments and basic desktop support concepts, • Strong communication skills with a customer-focused mindset Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Description About the Company Ember Health is a fast growing organization on a mission to expand access to effective, evidence-based, and compassionate care for people living with depression. We deliver IV ketamine treatment in safe, medically supervised clinics accompanied by a carefully curated therapeutic experience and led by a team of the highest caliber. We are proud to be the leaders in the space, as the holders of the largest data set on IV ketamine for depression in the country and setting a new goal for what's possible, with 85% of our patients reporting real symptom relief. We're building a best-in-class model by leading with evidence, designing for optimal patient experience and outcomes, and partnering with a large ecosystem of mental health providers. We live our values by operating with the highest degree of integrity, compassion, and excellence. We're growing intentionally, carefully building a team of talented, professional and dedicated individuals who are excited to shape the future of mental health. Each member plays an integral part of creating and leading a truly transformative solution in the field of mental health. To learn more about ketamine for depression, you may visit our frequently asked questions and reference external resources we've organized on the topic. About the position As the Staffing & Operations Coordinator, you will play a vital role in ensuring optimal clinical coverage by managing staff scheduling across our clinics, as well as providing help desk style operational support to our team members. You'll be the central point of coordination for shift planning, last-minute adjustments, and staffing optimization, balancing operational, patient, and team needs and preferences. You'll also provide general support to our team by answering their questions and providing assistance on operational and technical matters (troubleshooting, sharing standard operating procedures, basic technology support, etc.). You'll help continuously improve Ember's systems and processes to provide exceptional support and staffing outcomes. This role requires strong problem-solving skills, attention to detail, a customer-service orientation, and proactive communication with central and clinic team members. Your impact will be felt across the organization through improved efficiency and effectiveness, as well as patient care continuity. This role will provide broad exposure to nearly all aspects of operating a rapidly growing best-in-class care delivery business at the leading edge of mental health care. Responsibilities Scheduling & Shift Coordination • Organize pre-planned coverage for full time team members, as well as staffing for Ember's growing evening program, • Coordinate real-time coverage and shift adjustments in response to call-outs, emergencies, or changing operational needs, • Manage clinic schedules to ensure adequate provider and support staff coverage across all sites, • Monitor staffing patterns and proactively identify and help resolve coverage gaps, • Participate in the off-hours coverage coordination rotation for ~1 week per month, managing the off-hours (mornings and evenings) response to call-outs during the designated week(s). This currently averages 1-2 call outs per week., • Support the design and implementation of tools, workflows, and systems that improve scheduling efficiency and effectiveness, • Serve as the first point of contact for internal team members seeking help desk–style support, • Troubleshoot and resolve common technical issues, including login problems, password resets, device setup, and basic application errors, • Triage incoming support requests, resolving straightforward issues independently and escalating more complex problems to appropriate team members when needed, • Locate, interpret, and share relevant standard operating procedures (SOPs), policies, and internal documentation to help team members work efficiently, • Assist with basic facilities-related requests such as access issues, equipment needs, and coordination with building management or vendors, • Maintain accurate records of support requests, resolutions, and recurring issues to help improve processes and documentation over time, • Support onboarding and offboarding activities by helping set up accounts, access, and equipment for team members, • Communicate clearly and empathetically with team members, prioritizing responsiveness and a positive support experience, • You are mission driven. You are motivated to help change mental health paradigms and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from creating order, and checking things off your list. You take pride in a beautifully crafted schedule that incorporates individualized considerations., • You are a proficient problem solver. You enjoy working through complex issues and thinking creatively when faced with novel challenges., • You are eager to learn. You seek out opportunities to expand your knowledge of clinical operations and have a desire to learn about all aspects of running a care delivery business., • You are a skilled communicator. You're both a great listener and an effective speaker and writer, ranging from communicating critical information in emergent situations to proactive problem solving topics., • You are thoughtful. You can anticipate the needs of the clinical teams and business and are committed to proactively creating a supportive environment for all., • You are reliable. You consistently show up for work on time and can be counted on by your team., • Prior experience in an administrative / operational role preferred, • Prior responsibilities managing dynamic schedules and calendars preferred, • Experience or genuine interest in healthcare desired The Staffing & Operations Coordinator for Ember Health sits at the heart of clinic operations, directly influencing the quality and consistency of patient care. You'll have the opportunity to solve real-time challenges, drive improvements in systems, and collaborate closely with both clinical and operational teams across the organization. This role offers a unique blend of analytical thinking, human-centered coordination, and generalist problem-solving. It's an ideal position for someone who is eager to learn, thrives in dynamic environments, and wants to make a tangible impact on care delivery every single day. Compensation Package and Benefits The annual salary for this role is $70,000. In addition to salary, Ember Health provides all full time employees with guaranteed 401K contributions and bonus 401K contributions based on enterprise performance. The total amount contributed to your 401K will be 3%-10% of your annual salary. All full time employees with Ember Health are eligible for healthcare benefits (including vision and dental), 18 days of paid vacation (with tenure-based annual increases), 7 paid holidays, dedicated sick time, and a host of other benefits to ensure personal wellbeing. This is a full-time opportunity based in Brooklyn Heights, NYC, with the opportunity for a flexible, hybrid workplace model.

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. Job Description Salary Range: $110k -$130k plus MBO Incentives We are seeking a dynamic and results driven Architectural Technical Specialist to join our Facades Sales Team. This position will develop a need for products through project specification support, technical support, and product education at the specifier level. Specific Responsibilities: • Drive Business Unit growth through customer training, Lunch & Learns, demos, and promotions., • Coordinate and deliver hands-on product training for sales teams and customers., • Build strong customer relationships to expand market presence and product specifications., • Lead field testing and support successful new product launches with Product Marketing., • Support assigned territories with effective time and project management, including site visits., • Collaborate with Sales and Marketing to maximize aligned execution and market impact., • Ensure technical accuracy of literature and maintain up-to-date product knowledge., • Provide technical support for internal/external projects while exercising sound business judgment., • Perform additional assigned duties; role requires ~50-75% travel. Education/Experience Job Requirements: • Bachelor’s degree in Sales, Marketing, or related building products experience and/or, • 5 or more years of experience in Facades-based products, • Sales Experience in the Construction Industry, • Proven track record reviewing, creating, and updating specifications, • Strong in establishing personal relationships, • High Level of communication skills, • Strong communication and interpersonal skills, • Proven track record in territory management and new business development, • Results-driven with excellent time management and organizational abilities, • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Confident presenter with ability to engage both small and large groups, • Self-motivated with the ability to work independently, • Valid driver’s license and ability to visit job sites as required. Additional Information Perks & Benefits • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Job DescriptionAbout the Role We’re looking for a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. This is an office-based role with local travel for urgent issues and scheduled site checks. You’ll focus on fast troubleshooting, clear user communication, and disciplined ticket management. This role is ideal for someone who likes fixing real problems, following process, and being accountable to measurable KPIs. What You’ll Do * Provide Tier 1–2 IT support for hardware, software, and access issues * Own tickets from intake through resolution or escalation * Communicate clearly with non-technical users in a fast-paced environment * Travel on-site for urgent issues that cannot be resolved remotely * Perform semi-annual preventive checks at office locations * Coordinate with and oversee third-party IT vendors for routine on-site work * Support onboarding/offboarding, account setup, and basic network troubleshooting * Document all work clearly in the ticketing system What This Role Is Not * Not a remote or hybrid position * Not a senior engineer or architect role * Not full-time field work What We’re Looking For * 2–4 years of hands-on IT support experience * Strong troubleshooting skills (hardware, OS, basic networking, applications) * Experience supporting Windows and Microsoft 365 environments * Ability to explain technical issues clearly to non-technical users * Comfortable working from tickets, SLAs, and KPIs * Willingness to travel locally for urgent site visits Nice to Have (Not Required) * Multi-site or healthcare IT experience * Experience working with MSPs or outsourced vendors * CompTIA A+ or Network+ (or equivalent real-world experience) How Success Is Measured * Ticket resolution time and backlog health * First-contact resolution rate * User satisfaction * Patch and documentation compliance Why Join Us We’re tightening IT operations, improving accountability, and reducing noise by outsourcing routine work. You’ll be part of a focused team that values execution, process, and clear ownership.

Job Description About Us Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond. Position Overview The Operations Associate will be the front line for families and visitors, greeting those with a smile and troubleshooting any problems that arise. They will assist with ensuring the daily logistics of the school day run efficiently. Core Competencies & Responsibilities • Maintain accurate and up-to-date student documents and records, and and student and family data is handled securely and in compliance with FERPA and other relevant law, • Manage and update student information systems: ATS, PowerSchool, Internal Rosters, SchoolMint, • Assist with attendance, student performance, and enrollment trends to support leadership decisions, • Assist with all aspects of student enrollment and discharge procedures, • Assist with daily student food services ensuring the accurate tracking of student meal consumption and submission of compliance forms, as well as manage any daily concerns, • Assists with student transportation services in collaboration with the Operations Manager and Coordinator, troubleshooting issues as they arise, • Support the Operations Team in conducting required emergency drills and other key compliance related tasks, • Assist with Student Health Services; monitor student health and safety to ensure compliance, • Assist in preparing the building annually for start-up/new school year launch, • Assist with calendar-related communication efforts to all Brilla stakeholders via our communication platforms: Parent Square and PowerSchool, • Assist with technical support and troubleshoot system issues, • Assist in developing and disseminating communications during emergencies, such as inclement weather closures or safety incidents, • Assist with weekly supply inventory/equipment checks, • Restock/service workroom supplies as necessary, • In collaboration with the Operations Coordinator, provide front office support ensuring all interactions with all stakeholders are courteous, • Assist with planning and implementation of school special events and initiatives, • Assist with facilities management, including weekly and monthly facilities walk-throughs to ensure facilities are up to Brilla standards, • Support with the creation and distribution of all school-wide communications: school foods calendar, informational flyers, enrollment flyers, etc., • Assist with additional tasks as needed, such as budget tracking, vendor communication, or special projects assigned by the leadership team, • Bachelor's degree or higher preferred, • Unyielding commitment to students, self, and school's constant learning and development, • An unwavering commitment to the educational mission of the Brilla Schools Network in service to the school community., • Excellent written and verbal communication skills, • Detail-oriented and highly organized, • Highly motivated and capable of seeing projects through from beginning to end, • Ability to work autonomously as well as take direction as needed, • Flexible, mature, and humble, • Proficiency with Google Workspace and familiarity with ATS, PowerSchool, Parent Square, • Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish., • Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx., • Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks., • Competitive Compensation: A salary range of $54,260 to $75,780, with pay varying within this range based on job-related knowledge, skills, and experience., • Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us. Please note: The above is based on the 2025-2026 plan year. You can find more information here. Brilla Schools is an equal opportunity employer. Brilla Schools provides equal employment opportunities for all applicants and employees.

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: We’re looking for a strategic, results-oriented operational leader to drive TodayTix Group’s core supply operations. You will be accountable for how events are configured, supported, and scaled across our platforms. The Associate Director operates at the intersection of people leadership, systems thinking, and cross-functional partnership. This role owns the operational models, workflows, and standards that enable Supply Operations to perform reliably as volume, partner diversity, and product complexity increase. You will partner closely with Product, Data, and CX to improve throughput, shorten setup and response cycles, and evolve systems that scale without increasing manual lift. This role is suited to an experienced operator who can hold clear accountability, navigate ambiguity, and make durable decisions about how work gets done - including defining standards, guardrails, and operating models that directly shape execution quality and speed. You will lead managers, set and sequence execution priorities to ensure timely, reliable delivery, and ensure Supply Operations remains effective across a wide and growing set of ticketed products, partner models, and event formats. Please note: This is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.What Success Looks Like: • Reliable, Scalable Operations:, • Clear service levels, quality standards, and escalation paths are defined and upheld across Supply Operations., • Setup cycles and response paths are actively managed through measurable SLAs and operational metrics., • Tooling, workflows, and documentation reduce manual effort and rework, enabling faster, more predictable execution at scale., • Performance issues are identified early through data and feedback loops, and addressed through durable process or system changes rather than ad-hoc fixes., • Automation & Intelligent Improvement:, • Automation, system enhancements, or AI-assisted tools are proactively identified, prioritized, and advanced to reduce manual effort, error rates, and operational risk., • Improvements are evaluated against clear success criteria and advanced only where they materially improve execution., • Cross-Functional Partnership:, • Supply Operations operates as a clear, reliable counterpart to Product, Partnerships, and CX with well-defined inputs, outputs, and decision boundaries., • Risks, constraints, and tradeoffs are surfaced early, with operational context and data used to inform priority and execution decisions., • Team Strength:, • Managers are coached to run predictable, well-instrumented operations, with clear expectations around quality, priority, and accountability., • ICs have clarity on priorities, feedback tied to measurable outcomes, and access to knowledge resources and repeatable onboarding that support scale.What You’ll Do:, • Own end-to-end operational outcomes for core areas of Supply Operations, with accountability for execution quality, speed, and scalability., • Work closely with peers across Supply Operations to align on standards, practices, and priorities, supporting consistent execution across markets., • Translate strategic priorities into concrete operational plans by sequencing work and allocating resources to ensure timely, reliable delivery., • Identify and eliminate sources of operational drag, including unnecessary handoffs, rework, and manual steps., • Identify and address systemic issues across event configuration, integrations, inventory management, and partner support - balancing short-term fixes with longer-term structural improvements., • Make clear, defensible operational decisions across a variety of partner types, sales models, and event formats., • Partner with Product and Data on tooling improvements, dashboards, and workflow enhancements that materially improve execution., • Define, evolve, and enforce SOPs, playbooks, and onboarding standards that support scale and consistency., • Monitor operational metrics, QA trends, and feedback loops, using data to diagnose issues and drive corrective action., • Coach managers and guide specialized or technical ICs, reinforcing accountability, quality standards, and speed of execution.We’re Looking for Someone With:, • 5–8+ years of experience in operations roles supporting complex, time-sensitive products or services in a tech-enabled environment., • Proven ability to own complex operational domains and improve them over time., • Strong systems thinking and comfort operating in ambiguity., • Experience partnering closely with Product, Engineering, or Data teams., • Clear, effective communication skills, particularly during change., • Comfort owning operational metrics and performance signals., • Demonstrated experience building and optimizing operational workflows, automations, and reporting using modern support, collaboration, and project management tools (e.g., Slack, Monday.com, Zendesk, or similar)., • Experience working in ticketing platforms and/or discovery platforms such as Tessitura, Spektrix, AudienceView, and Fever preferred., • A pragmatic, collaborative leadership style.

Job Description PRIMARY FUNCTION/PURPOSE: As a Technical Support Specialist, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action. MINIMUM QUALIFICATIONS • Bachelor’s degree in computer science, Information Technology, or a related field, • 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred, • Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations, • Proven experience in providing technical support and troubleshooting IT issues, • Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications, • Familiarity with IT security concepts and best practices, • Excellent communication and interpersonal skills to interact with end-users and team members effectively, • Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail, • Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus, • Ability to offer high level desktop support in an enterprise environment, • Experience working in Social Services Sector either Government or Non-profit preferred, • Possess exceptional problem solving and interpersonal skills along with excellent organization skills, • The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment, • Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly, • Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity, • Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution, • Provides support of Microsoft 365/Azure AD, • Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater, • Install, configure, and update software applications, operating systems, and drivers on end-user devices, • Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions, • Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues, • Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency, • Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues, • Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime, • Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects, • Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications, • Traveling around NYC to program sites, often with equipment, • Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency, • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades, • Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, • Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing, • Other duties as assigned OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job DescriptionSalary: $65000-$80000 Location Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range $65,000$80,000 Department Service Desk Reports To Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional client service, a collaborative team culture, and a modern model where team members are trusted to own problems end-to-end. Were looking for a Level 2 IT Support Specialist who leads with customer service, thinks holistically about systems, and enjoys solving complex problems while building strong client relationships. The Role As a Level 2 IT Support Specialist, youll be a primary point of contact for clients, responsible for resolving advanced technical issues, driving long-term fixes, and improving how support is delivered. This is not a call-center or ticket-churn role. Youll work across multiple client environments, communicate directly with stakeholders, and take ownership from initial request through resolution and follow-up. Success in this role requires both strong technical capability and excellent customer-facing judgment. What Youll Do • Serve as a trusted, client-facing technical resource for escalated and complex support needs, • Diagnose and resolve issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments, • Own issues end-to-end including investigation, resolution, documentation, and client communication, • Support networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, • Partner with teammates in a non-tiered support structure that values collaboration and shared ownership, • Participate in client projects including migrations, deployments, security initiatives, and system upgrades, • Identify recurring issues and recommend automation, tooling improvements, or process changes, • Maintain clear, accurate documentation and contribute to internal knowledge resources Experience with all tools is not required. Exposure to several is strongly preferred. Cloud & Productivity • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM platforms such as NinjaOne or Datto RMM, • PSA tools including ConnectWise or Autotask, • 25+ years of experience in an MSP or fast-paced, multi-client IT support environment, • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals, • Customer-first mindset with the ability to communicate clearly and calmly with non-technical users, • Comfort diagnosing unfamiliar technologies through logic, research, and experimentation, • High ownership mentality you dont pass problems along, you solve them, • Proactive approach to improving processes, documentation, and tooling, • Desire to keep learning and expanding technical depth, • Customer-focused support culture: Technical excellence paired with real client relationships, • Team structure: Ownership, autonomy, and accountability without rigid escalation paths, • Variety and growth: Exposure to diverse environments that rapidly build skills, • Impact-driven work: Your ideas for efficiency, automation, and improvement are encouraged and implemented, • Supportive culture: Curious, collaborative teammates who value quality work and mutual respect

Job DescriptionSalary: 90000-100000 Cloudbox is looking for an experienced support and systems engineer to support high profile customers in the US, and globally. The role will be office based, with part requirement to assist and support customer IT requirements on-site in Manhattan New York (approx. 80%, supporting multiple customers on-site intra day, 20% remote from the office). The right candidate will be able to work comfortably independently and will have excellent communications skills to collaborate with the global Cloudbox technical team located in London, America and South Africa. The role will involve direct remote support of users, on-site support when required, administration and service management of a wide range of cloud platforms and services, and assisting the Cloudbox project team onboarding customers and migrating workloads to the Cloud. Role Description Supporting Cloudbox customers throughout the US and globally, the Systems Engineer will assist our global support team where needed and provide end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide assessment of Tickets, attempt first time resolution, and /or escalation within SLA. Assist with customer onboarding projects and migrations Keep users informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve efficiency, processes, documentation, and automation. CORE COMPETENCIES Soft Skills Customer focused Analytical approach with good questioning & listening skills Good verbal and written communication skills, with excellent spoken English Confident and self-motivated with a positive can-do attitude Team player An ability to learn quickly, and a willingness to study and obtain new certifications and skills (further certification will be a KPI of the role) Technical skills Good working knowledge of networks, routing & switching Good knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive. Excellent technical troubleshooting capabilities including networking, windows OS and applications, email flow and routing, and Office 365 services. Bloomberg application support and troubleshooting Technical Qualifications Current Microsoft Certifications in either MS or AZ tracks. Experience 5+ years experience in a customer facing IT support role. Previous Managed Service Provider experience extremely valuable. Cloudbox is a full-service outsourced IT provider with a specific focus and expertise on Cloud solutions for financial services organisations. This is a dynamic and fast paced environment that needs people that a strong desire to learn and a can do attitude.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The IT Support Specialist II is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The IT Support Specialist II will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms. Responsibilities: Technical Support & Troubleshooting: • Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones)., • Configure and troubleshoot hardware and software issues across Windows, iOS, and macOS platforms., • Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests., • Resolve complex hardware, software, and network issues., • Troubleshoot LAN access and connectivity issues; escalate when necessary., • Conduct onboarding and training for new users on hardware and software., • Prepare instructional documents / SOP's and videos for IT procedures and applications., • Deliver excellent customer service in person, over the phone, and electronically., • Handle conference room setups, including device connections to screens., • Maintain accurate documentation of technical issues and resolutions., • Attend technical training to stay current with industry trends and technologies., • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • A+ and Network+ certifications (or equivalent experience)., • Minimum 3 - 5 years of IT helpdesk/desktop support and application experience., • Strong problem-solving, project management and prioritization skills., • Excellent communication and customer service skills., • Expertise in PC/Break Fix, Windows OS, and Microsoft 365 cloud environment and tools., • Proficiency in Active Directory, PowerShell scripting, and basic networking concepts. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionSalary: $50,000 - $60,000 Title: Onsite Support & Hardware Engineer Location: Brooklyn, NY Department: Projects Job Type: Full-Time Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. We are looking for anOnsite Support & Hardware Engineerto join our Brooklyn team.This role is designed with a structured transition: You will begin your journey with a dedicated23 months immersion in Hardware & Inventory. During this initial phase, you will work internally to diagnose repairs, organize the stockroom, and master the equipment that powers our clients' businesses (from desktops and laptops to kiosks). Once this foundational period is complete,you will transition to your primary role as an Onsite Support Engineer.You will then serve as the trusted face of My IT Crew, traveling to client sites to build relationships and solve technical problems, utilizing the deep hardware expertise you gained during your initial training. This position is ideal for someone who wants to know the "nuts and bolts" of the hardware before becoming the hero who keeps our clients up and running onsite. What Youll Do Phase 1: Hardware Engineering & Inventory (Office-Based / First 23 Months) • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Manage the full lifecycle of hardware assets: receiving, labeling, storing, shipping, and tracking., • Coordinate with vendors for warranty claims, RMA processing, and hardware replacements., • Maintain accurate inventory logs and service records in ConnectWise and asset systems., • Ensure the workspace and equipment areas remain clean, organized, and secure., • Deploy to client locations to resolve critical system downtime, hardware failures, or network outages that cannot be fixed remotely., • Perform onsite installations, upgrades, and physical maintenance of IT systems., • Serve as the face of My IT Crew during site visits, collaborating with client staff to reassure them and resolve issues efficiently., • Act as a liaison between the client and the internal service desk during complex onsite troubleshooting. What You Bring Experience & Education • 3+ years of Windows-based IT support, systems administration, or hardware repair experience., • Associates or Bachelors degree in Computer Engineering/IT (Preferred) or equivalent experience., • Proven experience with hands-on hardware troubleshooting (component replacement, diagnostics)., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics (TCP/IP, switching)., • Familiarity with ticketing systems (ConnectWise preferred), documentation practices, and asset tracking., • Adaptability: Ability to switch gears between detailed bench work and high-pressure onsite client service., • Communication: Excellent interpersonal skills to work effectively with clients during outages., • Organization: Detail-oriented mindset for tracking inventory, RMAs, and documentation., • Problem Solving: A proactive mindset with strong critical thinking skills. Why Youll Love It Here • Useful, living documentation at your fingertips., • A team that listensand learns from each other., • Weekly collaborative trainings, not boring lectures., • New tools, new tech, and no gatekeeping., • A company that rewards initiative and values growthboth personal and professional. Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Classification: Full-time, Non-Exempt Reports to: Director of IT Location: Manhattan, NY – Corporate Office (with regular site visits) Status & Hours: Full-time, Monday – Friday, 9:00 am – 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the agency. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York—a great place to do meaningful work with people who care. Where You Will Work This role is based in New York City and requires frequent local travel to Lantern’s supportive housing sites and shelters. The IT Support Analyst serves as the primary on-site technology support contact across multiple program locations, with periodic administrative work at Lantern’s main office. About the Role Under the direction of the Director of IT, the IT Support Analyst provides frontline technical support, onsite assistance, and coordination of routine technology, security, and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern’s programs. Essential Functions • Serve as the primary on-site IT support contact for supportive housing sites and shelters, maintaining a published visit rotation and coordinating access with program leadership, • Troubleshoot user devices, basic networking and Wi-Fi issues, printers, peripherals, and room A/V equipment, • Escalate complex technical issues to the Director of IT or external vendors as appropriate, • Maintain a field “go-bag” containing common cables, adapters, testing tools, and basic wiring equipment, • Provide empathetic frontline support through a ticketing system, documenting issues, steps taken, and resolutions clearly, • Communicate timelines and resolution updates to staff in plain, non-technical language, • Prepare, configure, and deploy Windows and macOS endpoints, including account setup, MFA, and standard applications, • Support onboarding and offboarding processes, including equipment issuance and return, account provisioning and deprovisioning, and license updates, • Maintain an intermediate working knowledge of Microsoft 365 and support SharePoint, Teams, and internal knowledge base resources, • Address localized technology needs, including equipment acquisition, storage, maintenance, email accounts, and shared folders, • Conduct periodic site visits for upgrades, maintenance, and urgent technical requests, • High school diploma or equivalent required; Bachelor’s degree preferred or equivalent experience, • 1–3 years of hands-on IT support experience (paid, volunteer, internship, or service-year experience acceptable), • Experience in troubleshooting endpoints, basic networking, and common office technology, • Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint, • Experience using a ticketing system such as Freshservice, Zendesk, or Jira Service Management, • IT certifications such as CompTIA A+ (preferred), Network+, ITIL Foundation, Google IT Support, or Microsoft Endpoint certifications, • Exposure to endpoint management tools such as Intune, Jamf, or Kandji, • Familiarity with identity platforms such as Entra ID (Azure AD) or Google Admin, • Experience supporting nonprofit, supportive housing, shelter, or field-based environments This position operates in a combination of office, field, and program-site environments, supporting staff who work in supportive housing and shelter settings serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move equipment weighing approximately 25–35 pounds. Work may occasionally take place in IT closets or shared technical spaces. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description The Future Runs on Bitfarms As demand for AI and high-performance computing (HPC) accelerates, Bitfarms is building the infrastructure to meet the moment. Our US expansion and global operations are laying the foundation for scalable, energy-optimized compute designed to support next-generation workloads and long-term growth. Who We Are Bitfarms (NASDAQ/TSX: BITF) is a global energy and compute infrastructure company that develops, owns, and operates high-performance data centers. With data centers across North and South America, we manage every stage of development from securing energy, producing power, and designing facilities to running world class operations. This vertically integrated approach allows us to innovate faster, operate more efficiently, and deliver infrastructure that can scale with the future of compute. Why Join Our Team At Bitfarms, voted a Great Place to Work, you will be part of a team shaping the next generation of digital infrastructure. We are at the intersection of energy and technology, two industries undergoing massive transformation. Here, your work will have real impact, powering advanced workloads that are driving AI, machine learning, and the digital economy forward. We value people who are curious, collaborative, and committed to building solutions that last. With offices in New York City, Pittsburgh, Montreal and Buenos Aires, Bitfarms offers the chance to grow your career while helping power AI and shape the future of high-performance computing. What You Can Expect at Bitfarms • A fast-moving environment where innovation and execution go hand in hand., • Opportunities to work on cutting edge projects in HPC, AI, and energy infrastructure., • A collaborative, cross border team that thrives on solving complex challenges. What We Offer • Competitive salary and bonus opportunities, along with career advancement, • Top-tier group insurance plan with employer cost-sharing, • Group retirement savings with employer contribution, • Employee referral program, • Telemedicine & employee assistance program (EAP), • An inclusive, safe, and diverse work environment We are currently looking for a IT Support Technician Level 2 to join our team What you can expect in this role: The Level 2 IT Support Technician is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient system performance and provides a high-quality user experience. More specifically, here are some of the key responsibilities: • Technical Support:, • Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues., • Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary., • Support and troubleshoot Office 365 applications, including user account management and custom configurations., • Assist with mobile device setup, integration, and troubleshooting, particularly with O365., • Install, configure, and maintain laptops, workstations, printers, and other hardware assets., • Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN)., • Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies., • Prepare and provision hardware, software, and user accounts for new hires., • Conduct training for new employees on IT systems and company tools., • Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack., • Monitor system updates and deploy patches to address security vulnerabilities., • Conduct regular security log reviews and implement compliance measures., • Configure and maintain network resources, including servers and critical infrastructure., • Develop and implement IT processes and procedures to improve efficiency., • Maintain detailed documentation of solutions, technical processes, and IT systems., • Train Level 1 technicians and end-users on tools, applications, and best practices. Here's the profile we're looking for: Required System Knowledge: • Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin, • Jira, Confluence, Adobe Admin, • Active Directory (AD): User management, group policies, and permissions., • Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues., • Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration., • Software Support: Install, configure, and provide support for applications like Office 365., • Customer Service: Deliver professional, empathetic support to users., • Communication: Clearly convey technical solutions in written and verbal formats., • Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments., • Problem-Solving: Analyze root causes and implement optimal solutions., • Organization: Manage multiple tickets, prioritize tasks based on urgency and impact., • Documentation: Maintain thorough records of procedures and solutions., • College diploma or Attestation of College Studies in Computer Science., • CompTIA A+, Network+, • Microsoft 365 Certified, • Other relevant IT certifications A few more relevant details: • Work schedule: Monday to Friday,, • Onsite 4 days a week, 1 day WFH This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes. NYC$75,000—$100,000 USD

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are looking for a Revenue Operations Associate to help us expand the RevOps function at Vestwell! Reporting to the Revenue Operations Sr. Manager, you will play a fundamental role in achieving our ambitious objectives by supporting the revenue team. As an ideal candidate, you have experience in a high-growth environment. More importantly, you're thrilled by the challenge of building and perfecting the operational tempo of a high-performing partnership for your team, the larger sales team, and the Vestwell organization as a whole. You're exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. We're a growth stage startup after all. Last, but certainly not least, you're driven by a fresh perspective and entrepreneurial spirit. What Will You Be Doing? As a Senior Associate, Revenue Operations (RevOps), you will serve as a strategic, individual contributor responsible for optimizing systems, processes, and analytics that support Vestwell's Go-To-Market (GTM) teams. This role requires independent judgment, cross-functional collaboration, and the ability to translate complex data into actionable insights that drive efficiency, scalability, and business outcomes. Your responsibilities will include, but are not limited to: • Reporting & Analytics: Generate on-demand reports, dashboards, and analytics to provide actionable insights for Sales, Marketing, and Product teams., • Process & Systems Optimization: Identify bottlenecks, streamline workflows, and implement automation or improvements to enhance GTM operational efficiency., • RevOps Administration: Ensure data integrity, manage list loads, territory structures, and assignment logic across GTM systems., • Cross-Functional Collaboration: Partner closely with Sales, Marketing, Product, and other stakeholders to align RevOps initiatives with business goals., • System Maintenance & Enhancement: Maintain and optimize Salesforce and other GTM tools, ensuring data accuracy, operational efficiency, and effective integration across platforms., • Territory & Automation Tools: Manage and optimize territory tools (e.g., Salesforce Maps, Discovery Data Maps) and other automation solutions to support GTM effectiveness., • Continuous Improvement: Continuously improve lead flow, field mappings, integration workflows, and operational processes across GTM systems., • Independent Judgment & Strategic Influence: Exercise discretion in evaluating processes, recommending solutions, and implementing changes that impact GTM performance and overall business outcomes. The Necessities • 2-4 years of experience in Revenue Operations, Sales Operations or a related analytical or technical role, • Strong proficiency in Salesforce (admin-level knowledge preferred), Excel/Google Sheets (e.g. using pivot tables and VLOOKUPs), • Ability to analyze complex datasets and present insights in a clear, actionable manner, • Passionate about identifying inefficiencies and implementing scalable solutions, • Excellent interpersonal, verbal and written communication skills with the ability to work cross-functionally, • Comfortable working in a fast-paced, start-up environment, • Exceptional analytical and detail-oriented aptitude; a high degree of accuracy is required, • Ability to manage time effectively, set priorities, and meet deadlines, • Familiarity with sales automation or GTM tools (Salesforce Territories, Maps, Salesloft, Outreach, Hubspot, LeanData, ZoomInfo, RingLead, or similar), • Experience in B2B SaaS or FinTech companies is preferred, • Salesforce or Revenue Operations related certifications is a strong plus, • Experience using BI tools (Tableau, Looker, or similar), • Experience using ticketing systems like Jira or similar, working in a sprint/deployment system or similar environment The expected base salary range for this position is $70K - $85K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Kitchen Hood Suppression Systems Technician (Fully Licensed) Job Summary: We are seeking a fully licensed and experienced Kitchen Hood Suppression Systems Technician to install, inspect, service, and maintain commercial kitchen fire suppression systems. The ideal candidate is knowledgeable in FDNY requirements and able to work independently while maintaining compliance and safety standards. Key Responsibilities: • Install, inspect, test, service, and maintain kitchen hood fire suppression systems, • Perform work in compliance with FDNY codes, NFPA standards, and company procedures, • Diagnose system issues and complete repairs as needed, • Complete service reports and documentation accurately and on time, • Communicate professionally with clients, supervisors, and team members, • Maintain tools, equipment, and service vehicle in good condition, • Adhere to all safety regulations and OSHA standards Qualifications & Requirements: • Experience: At least 2+ years of hands-on experience with kitchen hood suppression systems, • Licensing/Certifications:, • FDNY Certificate of Fitness S-17 (required), • OSHA 30 certification (required), • Technical Skills:, • Familiarity and experience with Ansul systems, • Other Requirements:, • Valid driver’s license, • Ability to work independently and as part of a team, • Strong attention to detail and safety Preferred Skills: • Experience working in commercial kitchens or restaurant environments, • Strong troubleshooting and problem-solving skills, • Good written and verbal communication skills Company DescriptionStandard Fire Protection LLC is a full-service, fully-licensed master fire suppression contractor that is dedicated to meeting fire protection needs. We conveniently serve customers throughout New York City, and offer craftsmanship and reliable knowledge to keep our clients and their buildings protected.Standard Fire Protection LLC is a full-service, fully-licensed master fire suppression contractor that is dedicated to meeting fire protection needs. We conveniently serve customers throughout New York City, and offer craftsmanship and reliable knowledge to keep our clients and their buildings protected.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job DescriptionSoni Resources Group, Inc. is a leading staffing and recruiting firm committed to connecting top talent with exceptional opportunities. The IT Specialist will be responsible for managing day-to-day IT operations, providing technical support to end users, maintaining infrastructure, and ensuring systems run securely and efficiently. This hands-on role involves both strategic planning and practical problem-solving to support a fast-paced business environment.Responsibilities: • Provide Tier 1–3 technical support to employees (hardware, software, network, and cloud issues)., • Manage and maintain network devices, and user accounts (Active Directory, Microsoft 365, etc.)., • Manage IT inventory of all hardware + remote monitoring, • Workstation set up, • Lead Cybersecurity trainings, • Administer backup, recovery, and disaster recovery solutions., • Maintain security tools such as firewalls, antivirus, and multi-factor authentication systems., • Manage IT vendors and service providers., • Monitor system performance and proactively resolve potential issues., • Maintain documentation for systems, procedures, and configurations., • Assist with onboarding/offboarding of employees and IT equipment provisioning., • Support IT-related projects (system upgrades, migrations, process automation, etc.)., • Zoom / VOIP experience, • AV support, • LinkedIn/ License assignment, • Carrier connections with Bullhorn and other platforms, • Website maintenance, • Own all technical aspects to Bullhorn CRM (front office + back office), • Oversee Bullhorn related projects and development work (e.g., BH onboarding, Canvas, full app integration, Gear partners), • Support overall Bullhorn account management Qualifications:, • 3–5 years of IT support or systems administration experience., • Strong knowledge of Windows and macOS environments., • Experience with Microsoft 365 / Azure AD administration., • Understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls)., • Strong troubleshooting and problem-solving skills., • Excellent communication and customer service skills., • Ability to operate independently and as a self starter

Job DescriptionJob Title: Junior Engineer – Digital Signage & Experiential Systems Location: Innovation Lab, Duggal Visual Solutions, Brooklyn, NY Employment Type: Full-time, In-Person About Duggal Visual Solutions Duggal Visual Solutions is a global leader in visual innovation, blending creativity, technology, and craftsmanship to deliver extraordinary experiences for the world’s most iconic brands. From interactive digital environments to large-scale architectural installations, our Brooklyn-based Innovation Lab serves as the hub where design and engineering meet production. We are a small, dynamic team within a larger creative organization, working at the intersection of design, fabrication, and technology. Our environment rewards curiosity, collaboration, and adaptability—ideal for individuals who thrive on variety and hands-on problem solving. Role Overview The Junior Engineer – Digital Signage & Experiential Systems supports the engineering, documentation, and integration of advanced digital signage and AV installations. This role combines hands-on CAD drafting with system design and field coordination, working closely with project managers, designers, and fabrication partners to translate creative concepts into technical realities. The ideal candidate is a detail-oriented, versatile engineer with 1–3 years of experience in the AV or digital signage industry—someone equally comfortable producing drawings at their desk or joining a field team to assist with on-site installation and servicing. Key Responsibilities Technical Design & Drafting * Produce detailed 2D and 3D CAD drawings for digital signage, AV, and experiential installations. * Develop system schematics, mounting details, cable paths, and device layouts in AutoCAD and Revit. * Interpret architectural, structural, and millwork drawings to ensure accurate system integration. * Maintain drawing standards, version control, and documentation for multiple active projects. System Engineering & Field Support * Assist senior engineers with system design, including displays, media players, control systems, and networking. * Support documentation for equipment lists, wiring diagrams, and rack layouts. * Participate in on-site installation, servicing, and system testing as project needs require. * Collaborate with project managers, designers, and technicians during fabrication and integration. Cross-Team Coordination * Interface with millworkers, architects, and other trades to align digital systems with environmental design intent. * Participate in design reviews, coordinate markups, and integrate revisions. * Support as-built documentation and field verification after installations. Qualifications Required: * 1–3 years of experience in CAD drafting or engineering for AV, digital signage, or experiential projects. * Strong proficiency in AutoCAD and Revit for drafting and system documentation. * Familiarity with digital signage systems design, display integration, and signal flow. * Ability to read and interpret architectural and construction drawings. * Strong organizational and communication skills. * Comfortable working both at a desk and in the field, depending on project needs. * Hands-on, flexible, and motivated to learn across disciplines. Preferred: * Experience with an AV consultancy or digital signage integrator. * Understanding of IT/networking fundamentals related to AV systems. * Familiarity with fabrication methods, materials, and architectural coordination. * AVIXA CTS certification or progress toward certification. Why Join Duggal? At Duggal, we push the boundaries of design and technology to create spaces that captivate and inspire. Our Innovation Lab brings together engineers, designers, and technologists to build next-generation digital environments. You’ll be part of a tight-knit, collaborative team that values versatility, precision, and hands-on creativity—where no two days or projects are the same. Join us and help bring visionary digital experiences to life for some of the world’s most exciting brands.

Job Description Job Title: IT Field Technician Location: Queens, NY (servicing Queens, Brooklyn, Manhattan, and the Bronx) Salary Range: $55,000 – $65,000 (DOE) Job Type: Full-Time Travel Required: Yes – regular travel to 11+ locations Job Description: We are seeking a motivated and reliable IT Field Technician to provide Level 1 and Level 2 onsite and remote support across multiple locations in New York City. This role is ideal for someone with strong troubleshooting skills, a proactive mindset, and the ability to communicate effectively with non-technical users. Key Responsibilities: • Provide onsite IT support to 11+ locations across Queens, Brooklyn, Manhattan, and the Bronx., • Collaborate with our Managed Services Provider (MSP) to serve as on-the-ground support when needed., • Troubleshoot and support:, • Windows 10/11, • Microsoft Office 365, • Android tablets and iPhones, • Multifunction printers, • Wi-Fi and internet connectivity, • Install, configure, and maintain desktops, printers, scanners, tablets, and mobile devices., • Replace and troubleshoot hardware components as needed., • Provide remote support when not in the field., • Maintain accurate documentation and track issues through resolution., • Assist with onboarding and training of new staff, including device setup., • Configure and support Microsoft Office applications., • Conduct monthly visits to each location for proactive maintenance and support., • Develop user training materials and conduct sessions to improve IT literacy and confidence., • Maintain and regularly update an accurate inventory of all hardware and software assets across locations., • Support the Operations Director as needed with non-technical tasks, such as providing updates on work orders, inventories, and inspections at each location. Qualifications: • 1–3 years of experience in an IT support or field technician role., • Strong communication, problem-solving, and organizational skills., • Ability to work independently and manage time effectively., • Valid driver’s license and reliable transportation. Preferred Qualifications: • Experience with Microsoft Entra ID and Intune., • Familiarity with ticketing systems and documentation best practices., • Previous experience supporting multi-site environments.

Job DescriptionDescriptionA great place to work and grow, Naik Group is a dynamic, multi-discipline engineering company with offices in New York and New Jersey. Our continued growth in this highly competitive market is evidence of the trust and value clients place in our services’ quality and timeliness. Included in the full range of professional services we offer are Bridge/ Structural Design & Inspection, Highway/Roadway Engineering, Civil/Site Engineering, Traffic Engineering/ITS, Utility Engineering, Construction Management & Inspection, Design Build, Survey, Right of Way, and High Definition 3-D Laser Scanning. Our principals take considerable pride in their approach to the firm’s management, offering services like that of a large organization while demonstrating the personal client and consultant relationship of a small firm. Naik Consulting Group is currently seeking a Junior Communication Engineer (EIT). The Junior Communications Engineer will support the planning, design, coordination, and implementation of communications and low-voltage systems for large-scale infrastructure and transportation projects. The ideal candidate has hands-on experience with fire alarm systems, network systems, and low-voltage communications, and is comfortable working in a multidisciplinary construction and engineering environment. This role will collaborate closely with design teams, construction managers, contractors, and public agency stakeholders to ensure systems are compliant, constructible, and successfully delivered. Responsibilities • Design, review, and coordinate fire alarm systems in accordance with applicable codes, standards, and authority having jurisdiction (AHJ) requirements, • Develop and review communications and low-voltage system designs, including structured cabling, fiber optics, CCTV, access control, PA/VMS, and network infrastructure, • Support infrastructure and transportation projects such as transit facilities, tunnels, stations, roadways, bridges, and related facilities, • Review contractor submittals, shop drawings, RFIs, and technical proposals, • Provide construction-phase support including site inspections, testing and commissioning support, and system acceptance, • Coordinate system interfaces with IT, electrical, and other building systems, • Ensure compliance with project specifications, industry standards, and safety requirements, • Participate in meetings with clients, agencies, designers, and contractors, • Assist with cost estimates, schedules, and risk assessments related to communications systems Qualifications • Bachelor’s degree in Electrical Engineering, Communications Engineering, or a related field (or equivalent experience), • 2+ years of experience in communications or low-voltage systems within construction, engineering, or infrastructure projects, • Engineer in Training (EIT) certification required, • Working knowledge of relevant codes and standards (e.g., NFPA, NEC, local AHJ requirements), • Experience supporting construction management or design-build projects, • Strong technical writing and communication skillsPreferred Qualifications, • Experience on transportation or infrastructure projects (transit, rail, roadway, aviation, or utilities), • Professional Engineer (PE) license preferred, • NICET certification (Fire Alarm or related disciplines), • Familiarity with public agency projects and compliance requirements, • Experience with system integration and testing/commissioning processes BenefitsNaik offers a competitive compensation package including: • Holiday and paid-time-off programs, • 401(k) Plan and Match, • Career Path Development Program (Management & Technical Career Tracks), • Tuition Reimbursement, • Competitive health and dental insurance premiums, • Short-Term Disability/Long-Term Disability, • Life insurance, • Employee Assistant Program (EAP), • Flexible Spending Account, • and MoreNaik is a Drug and Alcohol-Free workplace, an Equal Employment Opportunity employer and E-Verify employer. We are committed to pay transparency and fairness in hiring. This posting complies with the Pay and Benefit Transparency Laws, which requires employers to disclose compensation and benefits information in all job advertisements.

Job Description Helpdesk Specialist The ideal candidate will be responsible for providing exceptional technical support to end-users, ensuring the smooth operation of IT infrastructure, and resolving software and hardware issues efficiently. This role requires strong analytical skills, a thorough understanding of operating systems, and experience with various help desk tools. Duties • Provide first-level technical support for hardware, software, and network issues via phone, email, and in-person., • Analyze and troubleshoot software problems, ensuring timely resolution to minimize downtime., • Maintain an organized inventory of IT equipment up to and including ordering new equipment., • Assist with desktop support tasks as needed., • Collaborate with other team members both internally and externally to enhance the overall efficiency of IT operations., • Conduct regular follow-ups with users to ensure complete satisfaction with resolved issues. Requirements • 2+ years' experience in a help desk or technical support role., • Strong knowledge of operating systems (Windows) and desktop applications (Microsoft Office Suite)., • Familiarity with IT infrastructure components and troubleshooting methodologies., • Experience with SalesForce mandatory, • Proficiency in analyzing technical issues and providing effective solutions., • Ability to work independently as well as part of a team in a fast-paced environment., • Excellent communication skills, both verbal and written, with a focus on customer service.

Job Description Role We are seeking a reliable, detail-oriented Field Service Technician to install, maintain, and repair public address (PA) and communication systems in hospital and healthcare environments. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and supporting critical systems where reliability matters. Responsibilities • Install, service, and maintain hospital public address (PA) and related communication systems, • Diagnose and repair system issues including amplifiers, speakers, paging controllers, cabling, and network components, • Perform preventive maintenance and system testing to ensure compliance and uptime, • Read and interpret schematics, wiring diagrams, and system documentation, • Work on-site in active hospital environments while following safety and infection-control protocols, • Document service calls, repairs, and installations accurately, • Communicate professionally with hospital staff, project managers, and internal teams, • Experience in field service, low-voltage systems, AV, telecom, or similar technical role, • Strong troubleshooting skills with audio, paging, and/or communication systems, • Experience with low-voltage wiring and cable termination, • Familiarity with nurse call systems and manufacturers such as Rauland, AtlasIED, Valcom, Bogen, or similar, • Mechanical skills that apply to other projects/repairs that we perform for our clients., • Valid driver’s license and ability to travel locally or regionally, • Ability to pass background checks required for hospital accessCompany DescriptionMed-Stat is a national medical device service company with a specialty focus on hospital bed maintenance and repairs.Med-Stat is a national medical device service company with a specialty focus on hospital bed maintenance and repairs.