Are you a business? Hire technical communication candidates in Yonkers, NY

We are seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to our customers. This position offers the opportunity to work in a dynamic and fast-paced environment where your problem-solving skills will be put to the test. Responsibilities: Respond to customer inquiries and provide technical support via phone, email, or chat Troubleshoot technical issues and provide timely solutions Document and track customer issues to ensure timely resolution Collaborate with internal teams to escalate complex technical problems Assist in the testing and implementation of software updates Requirements: Bachelor's degree in Computer Science or related field Proven experience in technical support or help desk roles Strong knowledge of operating systems, networking, and hardware Excellent communication and problem-solving skills Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work environment Flexible work schedule

The Boyce Group of the Chemical Engineering Department at Columbia University is seeking to fill a postdoc opening as a part of a project that aims to study fluidized beds and other granular flows using a combination of experiments and simulations. Insights from this project will be utilized to develop controlled and optimized, environmentally friendly mining and energy technologies. This open position will be advised by Prof. Chris Boyce. Qualifications To be considered for this position, candidates should have received a PhD in Chemical Engineering, Physics, Mechanical Engineering, or a related field by December 2024. Technical skillsets in the areas of granular flows, multiphase flows, experimental fluid mechanics, and computational fluid dynamics are of value for this project. Additionally, candidates should enjoy working in a team environment, possess excellent written and oral communication skills, and be prepared to hone leadership skills through mentoring younger students, assisting with reports, and helping to coordinate project activities. Equal Employment Opportunity Statement Columbia University is an Equal Opportunity Employer / Disability / Veteran

Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.