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Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As an RN Case Manager, you'll coordinate compassionate, individualized hospice care by assessing patients, partnering with the interdisciplinary care team, and developing plans that support each patient's needs. Primary Responsibilities: • Performs patient assessments and collaborates with the care team to develop and implement a plan of care, • Makes referrals to other hospice care disciplines as needed or documents rationale for not doing so, • Develops, prepares, and maintains individualized patient care progress records with accuracy, timeliness and according to care center policies, • Records pain/symptom management changes/outcomes as appropriate, • Teaches patients, families, and caregivers appropriate patient care techniques, • Regularly communicates with clinical manager and care team, • Performs on-call responsibilities and on-call services to patients/families as assigned, • Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Current RN license, specific to the state(s) you are assigned to work, • Current CPR certification, • 1+ years of nursing experience, • Valid driver's license, reliable transportation and liability insurance Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $125,868.00 to $137,310 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Clinical Manager, you will provide leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care, while maintaining fiscal responsibility, facilitating patient care communication, and supporting referrals, scheduling, patient visits, and documentation as needed. Primary Responsibilities: • Recommends employment decisions for staff to the director of operations, including decisions to hire, fire, advance, promote or change status, • Overall quality of patient care and clinical performance of nurses and aides, • Organizes clinical operations for the care center, • Reviews requests for services and determines patient eligibility/suitability for home care services. Works with intake in coordinating patient referrals and admissions, • Oversees scheduling, • Oversees payor verification and precertification requirements, • Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved, • Assists clinicians in establishing immediate and long-term patient goals, setting priorities and developing Plan of Care (POC), • Regularly evaluates the needs of the patient and makes necessary revisions to the plan of care in collaboration with clinicians, • May provide direct patient care on an infrequent basis in times of emergency, • Participates in the on-call process, • Assists with training of staff to ensure quality care, compliance and fiscal responsibility, • Participates in the investigation and resolution of patient/family/physician concerns You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Associate or bachelor's degree in nursing, • Current RN license, specific to the state(s) you are assigned to work, • Current CPR certification, • 1+ years of clinical RN experience in home health or hospice, • 1+ years of RN management experience, • Driver's License and access to reliable transportation Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $88,596 to $132,894 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job DescriptionBenefits: • Paid time off Benefits/Perks • Careers Advancement Opportunities, • Competitive CompensationJob Summary We are looking for a Truck Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities • Manage a team of truck service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability, • Ensure repairs and maintenance tasks are completed in a timely manner, • Mentor employees on best practices for improving sales and customer service techniques, • Oversee day-to-day operations of the service department, • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications, • Successful completion of a pre-employment drug and background screening, • At least 5 years of experience as an Truck Service Manager., • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. ORGANIZATIONAL RELATIONSHIPS Closely work with together with the BIM Manager and system’s design engineers to provide 3D design aid throughout the project’s life cycle. Reports to Enterprise Systems engineering manager. SCOPE OF RESPONSIBILITY The Engineer is responsible for working closely with the BIM Manager and Systems Engineer to create a 3D model of the integrated security systems design submittal for approval by the customer or representative and in accordance with project specifications, drawings, codes, and regulations, manage and create the design submittal (drawings, bill of material, calculations, as-builts, etc.) and maintain the submittal during changes to the contract. Work within Security Technology systems group on the design and integration of security systems, access control, intrusion detection systems, communication, CCTV, Intercom systems, computer, and networking. Develop detailed design schematic and review 2D and 3D drawings for electronic and electrical products. This position will require working closely with project managers, design engineers, engineering specialists, manufactures, customers, engineering firms and other external experts. This position will require working in the Elmsford-NY office or the Fair Lawn-NJ office. Travel if might needed is less than 10% of the time. There is no relocation package available for this position. Job Requirements: ESSENTIAL FUNCTIONS • Basic working knowledge of Electronic Security Systems and features., • Creating Detailed 3D Models utilizing Revit, AutoCAD, and Navisworks to develop detailed 3D models of architectural designs., • Work closely with Design Engineers, architects, and other team members., • Updating and Modifying Models. As plans and specifications change, update and modify existing models accordingly., • Generating 2D Drawings and Details. Extract 2D drawings and construction details from 3D models., • Clash Detection and Coordination. Run clash detection analyses to identify conflicts or discrepancies between different building elements., • Attend Regular Project clash detection meetings and be prepared with clash reports to facilitate coordination meetings among project stakeholders., • Adherence to BIM Standards. Ensure that all models comply with project-specific BIM standards and protocols., • Maintaining BIM Libraries. Create and update BIM families within the project’s library., • Contributing to BIM Standards Development and actively participate in enhancing BIM standards and best practices within the organization., • Ability to handle multiple projects, schedule work and communicate effectively to peers. ADDITIONAL RESPONSIBILITIES • Be prompt, reliable, and on time in all aspects of your engagement while maintaining a high level of attention to detail and accuracy., • Perform any additional duties as required or assigned. SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES • Security engineering experience is preferred but not a must., • BS in EE Engineering or equivalent is required., • Computer skills to include Revit, AutoCAD, Navisworks and MS Office., • Knowledge of ISO 19650 standards, • AC and DC circuitry, voltage drop calculations and wire sizing., • Basic knowledge of network and system security principles, not only in theory., • Executing enterprise engineering techniques., • Proven experience managing workload and pressure situations. Securitas offers comprehensive benefits including: • Company training and industry leading certification program, • Opportunity for annual merit pay increases, • Medical, Dental, Vision, and Life Insurance, • Company Paid Short Term and Long-Term Disability, • 401K with 60% Match up to 6% of salary, • Paid vacation, holiday, and sick time, • Educational Assistance, • Exceptional growth opportunities, • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Our client is a top asset manager seeking an AVP, Investor Services to join their Manhattan office. \n \n You will oversee daily team operations and support the due diligence and information needs of clients, prospects, and consultants. Reporting to the department head, this hands-on manager will develop employees, oversee content quality, and lead complex assignments. \n \n Responsibilities: \n\n • Manage team workflow, priorities, deadlines, and quality standards\n, • Coach and develop employees through training and feedback\n, • Lead and review RFPs, DDQs, and other investor-facing content\n, • Improve knowledge management, data quality, technology, and processes\n\n \n Requirements: \n\n • Bachelor’s degree and 7+ years of relevant asset management experience\n, • Strong background in RFPs, DDQs, due diligence, and investment content\n, • Experience developing employees and leading cross-functional projects; direct people management strongly preferred\n, • Excellent writing, editing, communication, and stakeholder-management skills\n, • Strong judgment and credibility with senior leadership\n\n \n JobID: 48739

We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

Role: Technology Delivery Lead – Data & Marketing Platforms \n Experience: 10-15(max) yrs \n Location: Jersey City, NJ \n No of Position: 1 \n Date of Joining: Immediate \n \n This role is seeking an experienced Technology Manager with strong expertise in Marketing Data Platforms, Data Architecture, Solution Architecture, Cloud & AI Technologies, and Team Leadership. This role’s primary responsibilities are leading delivery teams, gathering business and technical requirements, designing scalable and secure cloud-based solutions, and driving end-to-end architecture decisions. \n \n Core Responsibilities: \n\n • Lead end-to-end delivery of Marketing Data platform, Integration, Reporting, and Architecture initiatives from intake through production deployment.\n, • Partner with business stakeholders to clarify requirements, define scope, validate priorities, and translate objectives into executable delivery plans.\n, • Manage project risks, dependencies, decisions, timelines, and tradeoffs across business, development, architecture, infrastructure, and operations teams.\n, • Establish and maintain delivery artifacts including project plans, RAID logs, decision logs, requirements documentation, release plans, and production handoff materials.\n, • Drive sprint planning, backlog refinement, delivery ceremonies, technical reviews, and issue-resolution discussions.\n, • Ensure solutions are scalable, secure, supportable, well-documented, and aligned with enterprise data governance standards.\n, • Provide technical leadership across cloud data platforms, data modeling, data pipelines, integrations, and downstream reporting or activation use cases.\n\n \n Experience / Skillset Requirements: \n\n • 10 to 15 (max) years of experience in Data Engineering, Data Modeling & Architecture with good foothold in Azure and Databricks\n, • Worked with Marketing Data and conceptually clear on concepts like Account, Customer, Prospect, Lead, Opportunity, Engagement, Consent etc\n, • Strong in Customer 360 and MDM concepts with multiple System Integrations.\n, • Strong Communication and Positive Attitude. Good Problem Solver.\n, • Lead and manage a team of 5-8 or more Data engineers, architects, and technical specialists.\n\n \n Category: Responsibilities \n Delivery leadership: Planning, Risks, Dependencies, Status, Escalations \n Business partnership: Requirements, Scope, Prioritization, Stakeholder Communication \n Technical leadership: Azure, Databricks, SQL/RDBMS, Git, Integration patterns, Customer 360/MDM, Data Modeling, Copilot, Claude, Github Copilot \n Data governance: Quality, Controls, Lineage, Documentation, Data Privacy & Security \n Team leadership: Mentoring, Agile ceremonies, Design reviews \n Domain: Marketing (B2B), Analytics

Communications Specialist \n MARKETING Department \n \n Debevoise & Plimpton LLP is a premier international law firm with market-leading practices, a global perspective and strong New York roots. Debevoise clients engage our lawyers for the high degree of quality, strategic focus and creativity we bring to our legal advice. Our talented administrative and legal support staff bring the same commitment to their work, ensuring the firm delivers the highest level of service and a distinctive client experience. We attract and retain highly skilled and dedicated staff by providing a work environment that is diverse, collaborative, respectful and collegial, and where professional growth is encouraged and nurtured. \n The firm is seeking a full-time Communications Specialist to join its Global Communications team, reporting to the Senior Communications Manager and working closely with the Director of Global Communications, this individual will manage communications for designated practice areas and strategic firm initiatives, serving as a trusted adviser to partners while collaborating closely with firm leadership, Practice Management, Marketing and the firm’s external PR agency. \n This is an opportunity to join a tight knit, high performance team known for strategic insight, collaboration and strong execution. The Communications Specialist will develop and execute media relations, internal communications, digital content, social media and awards initiatives, while supporting partners and practice groups across the firm. \n \n Responsibilities include but are not limited to: \n\n • Help develop and execute communications strategies across a range of practices and strategic firm priorities, including thought leadership, partner prominence, promotion of client work and firm achievements, and the firm's profile in areas such as AI and emerging legal technologies.\n, • Draft and edit communications materials, including media pitches, press releases, Web content, social media posts, award submissions, talking points and internal communications.\n, • Research practices, industries, legal matters and market developments to identify communications opportunities and support the development of informed, timely content.\n, • Work collaboratively with partners, Practice Management and Marketing colleagues, the firm’s external PR agency and other stakeholders to support communications strategies, media opportunities and related initiatives.\n, • Support communications related to sensitive issues, crisis management and firmwide initiatives under the direction of senior members of the Global Communications team.\n\n \n Requirements: \n\n • At least 3 years of experience in strategic communications, media relations or public relations.\n, • Bachelor’s degree required; advanced degree or relevant graduate-level study preferred.\n, • Demonstrated media relations experience, including developing pitches, supporting journalist outreach, securing placements and supporting senior leaders in external engagements.\n, • Outstanding writing and editing skills, with the ability to translate complex legal, business and technology concepts into clear, precise and compelling content across multiple formats.\n, • Sound judgment and discretion, with the ability to balance competing priorities and support sensitive or crisis-related communications under pressure.\n, • Comfortable working across digital platforms and social media channels, with an understanding of their role in strategic communications and brand positioning.\n, • Collaborative and service-oriented, with strong interpersonal skills and the confidence and poise to interact directly with partners, firm leaders and other senior stakeholders.\n, • Ability to work independently on assigned projects while seeking guidance and incorporating feedback when appropriate.\n, • Foundational understanding of the business and financial landscape, including familiarity with mergers and acquisitions, private equity, capital markets, disputes and related matters, or the ability to develop that knowledge quickly.\n\n \n Preferred Qualifications: \n\n • Candidates from a wide range of sectors are encouraged to apply — we prioritize exceptional thinking and writing ability over any particular industry background.\n, • Interest in developments across the legal industry, including generative artificial intelligence and other emerging technologies, with the curiosity to stay current and communicate about them effectively.\n\n \n TO APPLY: \n A resume and cover letter are required to apply for this position. Please mention where you saw this position posted when applying and send required materials to: \n \n Debevoise & Plimpton LLP \n Taria Yarborough \n Human Resources \n Sr. Human Resources Generalist \n tkyarborough@debevoise.com \n

Location: New York City (Hybrid) \n Reports to: VP, Customer Success \n \n About Curacity \n \n Curacity is a two-sided marketplace connecting travel brands that need to be discovered with the publishers, travel writers, and content creators travelers actually trust. Hotels and cruise brands define the editorial coverage they need; our network of publishers and creators produces original content; Curacity coordinates the fulfillment and measures the outcomes. \n \n We operate two products on that network. Newsletter places original editorial recommendations in front of publisher subscriber audiences and ties the resulting bookings back to the content that drove them. Vista AI builds the distributed editorial footprint that determines whether a property gets recommended when a traveler asks ChatGPT, Perplexity, Google AI Mode, or Gemini where to stay. \n \n Curacity partners with publications including AFAR and Travel + Leisure, and was named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024. We are headquartered in New York with an office in Stamford, CT. \n \n About the Role \n \n We're seeking a Senior Customer Success Manager who thrives at the intersection of marketing strategy and performance analytics. You'll partner with marketers and business leaders at companies ranging from independents to major brands, helping them leverage premium media content from outlets like Travel + Leisure, Food & Wine, and AFAR to drive measurable demand, bookings, and revenue. \n \n This role requires someone who understands B2B customer success at scale. You'll need to be equally comfortable discussing marketing strategy with executives and troubleshooting technical integrations with operations teams. You'll work with sophisticated customers who demand proof, not buzzwords—and you'll need analytical thinking, industry knowledge, and the ability to diagnose complex problems without obvious answers. \n \n What You'll Do \n \n\n • Own strategic relationships for a portfolio of high-value accounts, developing deep understanding of each customer's business model, competitive positioning, and growth objectives\n, • Analyze multi-layered performance data like engagement metrics, attribution, and market trends to identify optimization opportunities and deliver actionable recommendations\n, • Lead quarterly business reviews that connect platform performance to broader business objectives, using data to tell compelling stories about impact\n, • Partner with internal teams (Product, Operations, & Partnerships) to advocate for customer needs, refine strategies, and ensure seamless technical implementations\n, • Design and execute testing strategies to continuously improve campaign performance across channels, content types, and audience segments\n, • Identify expansion opportunities based on demonstrated ROI and build champions within customer organizations\n, • Proactively monitor account health and intervene before issues escalate - investigating data discrepancies, diagnosing performance drops, anticipating seasonal challenges\n\n \n Who You Are \n \n\n • 5+ years in Customer Success, Account Management, or a similar external-facing role, owning relationships with enterprise or mid-market accounts\n, • Proven at scale: You’ve managed a book of 50+ customers at once and know how to prioritize, segment, and stay proactive across all of them\n, • HubSpot proficient: You run your day out of a CRM and have used HubSpot to track accounts, pipeline, and customer health\n, • Automation-minded: You’ve built workflows, sequences, or integrations that remove manual work from the customer lifecycle\n, • AI fluent: You use AI tools in your daily work and can speak credibly with customers about AI-driven products and insights\n, • Business fluent: You understand your customers’ business models, competitive dynamics, and economic drivers; can discuss marketing performance and ROI intelligently\n, • Analytically sharp: Comfortable with performance data, attribution models, and spotting patterns without drowning in spreadsheets\n, • Strategic communicator: Experienced presenting to internal leadership as well as customer executives; explain technical concepts without jargon\n, • Intellectually curious: Approach ambiguous problems as puzzles to solve; energized by complexity; have strong opinions loosely held\n, • Customer-centric operator: Balance empathy with accountability; build trust through reliability and actually knowing customers’ business; view criticism as valuable data\n, • Hospitality, marketing technology, or media experience preferred\n\n \n The salary range for this role is $125,000-$145,000. Curacity offers a competitive package which includes base salary, equity, and a comprehensive benefits package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our team during the hiring process. In addition to the salary range listed, this role is eligible for commission-based compensation. \n \n What We Offer \n \n Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: \n \n\n • Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution\n, • Retirement: 401(k) match – up to 4% of your total eligible compensation matched dollar-for-dollar (US-based employees)\n, • Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year\n, • PTO: Generous PTO policy, in addition to 10+ public holiday closure dates\n, • Wellness: $100 monthly stipend for health and wellness-related activities\n, • Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize our team members\n, • Culture: Casual, collaborative (and dog-friendly!) work environment in the heart of Flatiron\n\n \n Equal Opportunity \n \n Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, including pregnancy, childbirth, or related medical conditions, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Account Executive \n Reporting into: VP Account Director \n Location: New York, NY \n \n \n Your Role: \n As an Account Executive at McCann New York, you will sharpen your foundational skills in Business Leadership. You will be a true partner to our client, bring a fresh perspective to the agency and help the team develop and execute culture-defining creative work that impacts business. You will support a brand that is likely a leader in their category and be responsible for understanding and applying your knowledge of business drivers, category landscape, and brand research to the creative work. Your work will be fully integrated across experiential, social, digital, and \n traditional media channels. You should be inquisitive about the links between brand behavior, popular culture, business results, and emerging communications and technology trends. \n \n \n What You Do: \n • Be a champion for great work by sharing knowledge of the Client, business, and brand and demonstrate strong creative judgment and strategic recommendations. \n • Deliver exceptional Client management and establish trust with Clients, developing strong relationships across departments and among integrated agency partners. \n • Develop strong relationships with your internal counterparts on the Creative, Strategy, Project Management, and Production teams, demonstrating respect for their roles and creating a collaborative environment. \n • Be the steward of any assigned projects; setting priorities, organizing workstreams, monitoring progress and problem solving for challenges. \n • Learn to lead smaller workstreams/campaigns and take the lead in feedback and post-production processes. \n • Coordinate schedules and ensuring meetings are scheduled in a timely manner. \n • Own end-to-end trafficking process \n • Support the team to execute integrated campaigns, applying your knowledge of production and process. Develop project budgets and ensure projects are running on schedule and in budget. \n • Be knowledgeable of the business, starting to understand the ins and outs of the products, claims, and competitive landscape, to support the team and help the day-to-day business run smoothly. \n • Proactively assist in the development of presentations across strategy, creative, and production. \n • Source, identify, and package consumer and culture news/trends/competitive, inspiring agency and Client team’s strategic and creative development and keeping Clients current. \n • Continually seek ways to add value to the Client-Agency relationship. \n \n \n What We Expect From You/Common Expectations Associated with Role: \n • Projects run smoothly, aligned with Agency process and Client expectations and next steps are clear. \n • You’re a step ahead of your manager, anticipating their needs and driving next steps proactively. \n • Clients and members of cross-functional departments seek you out as a source of knowledge about the business, projects and next steps. \n • You understand just as much about the business as your client counterparts and regularly bring them insights or perspective they didn’t anticipate. \n • Your contributions to internal and Client meetings are strategic, collaborative and valued; they make an impact on the work. \n \n \n What You Bring: \n • Passion for the industry, category and creative work. \n • Experience working on production across a variety of media channels. \n • Strong client relationship skills and a collaborative spirit. \n • Communications excellence, both verbal and written; you’re also a good listener. \n • Ability to be resourceful and think strategically and creatively. \n • Critical thinking and problem-solving. \n • Proactive, multi-tasker able to do what it takes to get the job done. \n • Detail-oriented and reliable. \n • Bachelor’s degree in a relevant area or equivalent experience. \n • 1-2 years of agency experience. \n \n \n At McCann New York, each team member plays a significant role in our success. We recognize that our team members' contributions may extend beyond this job description. The job description is designed to outline primary responsibilities, qualifications, and role scope. It does not restrict team members or the organization to only those specified duties. \n \n Location: \n McCann New York team members must reside in or be willing to relocate to the New York Tristate area unless otherwise agreed upon by their manager and McCann New York’s Human Resources team. McCann New York is a hybrid workplace with three days in-office per week. \n \n \n Salary Range: \n The salary range for this position is $65,000 - $75,000. Salary ranges depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. \n \n \n How We Uphold McCann Values: \n • Bravery: We embrace innovation and take thoughtful risks to drive bold ideas forward. \n o We approach challenges with courage, resilience, and an openness to new ideas. We encourage \n respectfully pushing boundaries, thinking outside the box, and proposing bold, innovative solutions, even if they come with some risk. Being brave also means standing up for what we believe in, respectfully challenging the status quo when necessary, and speaking up for others. \n • Integrity: We are honest, transparent, and hold ourselves accountable in all that we do. \n o We consistently follow through on commitments, speak up when something feels off, and \n communicate openly, even when it’s challenging. We take responsibility for our actions and \n decisions, are willing to admit mistakes, and are always aiming to do the right thing. By exemplifying integrity, we build trust within our teams and with our Clients, laying a foundation of reliability and respect across all our interactions. \n • Generosity: We create a collaborative, inclusive environment by supporting, celebrating, and uplifting each other with kindness, compassion, and empathy. \n o We go above and beyond for others, showing kindness and giving time and resources to help our colleagues succeed. This includes sharing knowledge, mentoring, and being a resource for others, as well as celebrating others’ accomplishments and contributions. We believe in creating a \n collaborative and supportive environment where we lift each other up. Generosity also means being inclusive, welcoming diverse perspectives, and showing empathy for others’ experiences and \n challenges. \n \n \n Commitment to Diversity, Equity, and Inclusion: \n The strength of our creative capability and innovative thinking has led to some of the world's most celebrated, effective, game-changing work for top brands. Maximizing that strength means bringing together an extensive mix of socially, culturally, and cognitively diverse talent — and creating conditions where they feel empowered to boldly share the fullest expression of their unique worldview. We fiercely believe in the power of creativity and innovation to positively influence society and inspire greater equity and inclusion within the communities we serve. So, every day we deliberately and intentionally choose to embody our global philosophy of Conscious Inclusion and, in turn, fuel our mission to help brands earn a meaningful role in people's lives

Title: Portfolio/Program Manager (Process Excellence) \n Location: Hybird Newark NJ 3 Days onsite \n Duration: 6 Months \n \n Interview Process: 2-3 Rounds \n \n Here Is What You Can Expect on A Typical Day \n\n • Partner with executive stakeholders to identify, assess, and prioritize opportunities aligned to strategic business objectives.\n, • Lead discovery sessions, executive workshops, and working sessions to uncover business challenges, define transformation opportunities, and align stakeholders around a shared vision.\n, • Personally lead and contribute to end-to-end process engineering and re-engineering efforts, including current-state assessment, process mapping, root-cause analysis, future-state design, and implementation planning.\n, • Work directly with business and functional teams to challenge existing processes, simplify workflows, eliminate friction and non-value-added activities, and design more effective and scalable ways of working.\n, • Develop roadmaps that translate enterprise priorities into a sequenced portfolio of initiatives, balancing business value, feasibility, organizational readiness, and risk.\n, • Build compelling business cases and executive recommendations supported by quantitative and qualitative analysis.\n, • Guide cross-functional teams through the definition of future-state operating models, processes, decision structures, and workforce impacts.\n, • Drive alignment across business, technology, data, risk, compliance, and operations teams while rolling up your sleeves to help teams work through complex process and execution challenges.\n, • Establish repeatable process-engineering approaches and transfer knowledge and capabilities to the broader team through hands-on coaching and collaboration.\n, • Identify dependencies, risks, barriers, and organizational challenges while developing action plans to maintain progress towards business objectives.\n, • Collaborate with AI, data, and technology teams to ensure business objectives remain at the center of solution design and implementation decisions.\n, • Monitor emerging AI capabilities, industry trends, and competitive developments to continuously inform transformation strategy and opportunity identification.\n, • Develop executive communications, strategic narratives, and leadership materials that articulate progress, outcomes, and future opportunities.\n\n The Skills and Expertise You Bring \n\n • Bachelor's degree required; advanced degree (MBA or equivalent) preferred.\n, • Proven management consulting experience is required.\n, • Stakeholder and relationship management, including trusted-advisor relationships, executive facilitation, conflict resolution, and influence across a complex matrix.\n, • End-to-end process engineering and business process re-engineering, including process diagnostics, current- and future-state design, root-cause analysis, and implementation.\n, • Strong financial and business acumen with experience developing business cases, value frameworks, and measurable outcome metrics, benefit ownership, and sustained performance management.\n, • Experience in large-scale financial services transformation, with practical experience navigating risk, compliance, controls, operational resilience, data, and legacy technology constraints.\n, • Experience facilitating executive-level discussions, workshops, and decision-making forums involving multiple stakeholders with competing priorities.\n, • Proven ability to influence senior leaders and build alignment across complex organizational environments.\n, • Exceptional communication, storytelling, and synthesis skills, including the ability to communicate complex concepts in a simple and compelling manner.\n, • Experience leading multiple concurrent initiatives and managing cross-functional dependencies across business and technology organizations.\n, • Strong analytical and problem-solving capabilities with a demonstrated ability to translate data into strategic insights and recommendations.\n, • Ability to navigate ambiguity, operate independently, and drive outcomes in fast-paced and evolving environments.\n\n

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Release Train Engineer (RTE) / Agile Coach\n \n Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech \n \n Position Overview \n \n We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. \n \n The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. \n \nKey Responsibilities\n \n\n \n • Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders.\n \n • Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners.\n \n • Elicit, analyze, and document business, regulatory, and technology requirements.\n \n • Translate requirements into clear user stories, functional specifications, and acceptance criteria.\n \n • Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution.\n \n • Ensure compliance with change management, risk, governance, and enterprise technology control requirements.\n \n • Execute program and project governance processes, including required forums, documentation, and artifacts.\n \n • Serve as Scrum Master for Agile delivery teams supporting the Mercury platform.\n \n • Facilitate Agile ceremonies and promote adherence to established Agile practices.\n \n • Manage work intake, prioritization, and execution using JIRA workflows and related tools.\n \n • Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies.\n \n • Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings.\n \n • Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready.\n \n • Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources.\n \n\n \nRequired Qualifications\n \n\n \n • Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment.\n \n • In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies.\n \n • Experience facilitating Program Increment Planning and Agile Release Train ceremonies.\n \n • Proven ability to manage cross-functional dependencies across multiple teams.\n \n • Strong stakeholder management and executive communication skills.\n \n • Experience identifying, tracking, escalating, and resolving program-level risks and impediments.\n \n • Ability to analyze delivery metrics and use data to drive continuous improvement.\n \n • Strong facilitation, conflict resolution, and problem-solving skills.\n \n • Experience leading organizational change or Agile transformation initiatives.\n \n • Ability to coordinate complex business and technology programs from planning through delivery.\n \n • Knowledge of project governance, risk management, and regulatory delivery environments.\n \n • Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools.\n \n\n \nPreferred Qualifications\n \n\n \n • SAFe Release Train Engineer certification.\n \n • SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification.\n \n • Experience working within banking, financial services, or another highly regulated environment.\n \n • Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles.\n \n • Experience supporting multiple Agile Release Trains or large-scale portfolio delivery.\n \n • Familiarity with Lean Portfolio Management.\n \n • Experience creating executive reports, portfolio dashboards, and performance metrics.\n \n • Strong background in change management and organizational transformation.\n \n • Knowledge of risk, compliance, audit, and regulatory program delivery.\n \n • Experience coaching Scrum Masters, Product Owners, and Agile delivery teams.\n \n • Ability to influence stakeholders and establish alignment without direct authority.\n \n\n \nThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)\n \n \n \n \n

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Utilization Manager is responsible for the day-to-day functions of collaborative communication with external case managers at referring provider facilities and/or managed care organizations (MCO) for data collection, interpretation, and certification/recertification from third party payers at pre-admission through discharge, ongoing medical necessity reviews and interdisciplinary team support with respect to MCO requisites. In addition, this position is responsible for having a thorough understanding of patient treatment plans through participative discussions with the care plan (interdisciplinary) team, identifying and referring requests for services to the Medical Director when guidelines are not met and reviewing residential services requiring MCO approval. KEY ESSENTIAL FUNCTIONS • Obtaining the required pre-authorization/certification of specified services from the MCO and communicating end of benefit status and/or reimbursement changes to Finance and others as deemed necessary., • Conducting ongoing medical necessity reviews, which may be pre-service, concurrent and/or retrospective in nature, by evaluating clinical data and submitting appropriate documentation to update the patient/resident’s status to the MCO as scheduled., • Acting as a liaison between the residential program and the MCO to better facilitate the reimbursement process., • Referring MCO denials and non-covered medical services to the directors for appeal determination and next steps, • Conduct medical record reviews of all managed care patients within the first 24 to 72 hours (if admitted on a Friday after 5:00pm) then weekly as required to promote desired clinical and financial outcomes by, but not limited to:, • Meeting with all managed care residents/patients to better assist in the selection of appropriate provider resources and identification of quality and cost-effective services throughout the continuum of care., • Acting as a resource to the interdisciplinary team regarding MCO requirements for admission, continued stay and discharge planning., • Providing early identification of covered care and ensuring that claims are approved when the requirements are met., • Collaborate with clinicians to identify discharge needs and coordinates with Social Services in the creation and implementation of a discharge/transfer plan., • Coordinates post-discharge follow-up care with selected patients and community providers., • Maintains strong leadership skills to perform the multiple functions and a wide variety of tasks requiring independent judgment, ingenuity, and initiative., • Interacts with executives, directors, key members of the residential team, physicians, and their staff, third party payers, state and federal agencies, auditors, and vendors., • Maintains a high degree of computer proficiency with MS Word and MS Excel which is critical for the analysis conducted using this technology., • Maintains all information in a manner such as to assure strict confidentiality and compliance with HIPPAA., • Maintains full knowledge and understanding of state and federal regulations as they pertain to resident assessment requirements., • Performs all other tasks including miscellaneous special projects as directed.

Job Details\n Reports to: Director of Operations \n \n FLSA Classification: Exempt \n \n About M&G \n M&G is a boutique catering company based in the East Village. We create vibrant, produce-driven, beautifully simple food with a focus on innovative and sustainable presentation. We are leaders in our field and work with some of NYC’s top brands, media agencies and producers. \n \n As M&G enters its next stage of growth, we are looking for an experienced Operations Manager to join our management team and help drive the business forward. \n \n Job Summary \n We are looking for an individual who shares M&G’s creative vision, work ethic and passion for food and hospitality. As Catering Operations Manager, you will be responsible for overseeing the daily operations of the business and ensuring we consistently deliver an exceptional product and service to our clientele. \n You will lead an operations and delivery team of 10+, with a major focus on delivery strategy, driver management, logistics and the successful execution of daily catering jobs. Strong forward planning is essential—you will oversee pack sheets, delivery schedules, staffing, vehicles and job requirements, ensuring each event is thoroughly planned, and the team is set up for success well before it leaves our kitchen. \n \n People are at the forefront of everything we do, so you will also be responsible for building, developing and nurturing a high-performing team and strong company culture. This role offers significant potential for professional growth as M&G expands, and we are looking for a hands-on leader who can grow with the company. \n \n Core Responsibilities \n \n Operations & Logistics \n · Own the day-to-day operations of the business, ensuring catering jobs are properly planned, packed, dispatched and delivered successfully. \n · Lead and manage an operations and delivery team of 10+, including the daily deployment of staff and drivers based on business needs. \n · Proactively review upcoming jobs and pack sheets to identify operational requirements including staffing, vehicles, delivery windows, equipment, rentals, beverages and special client requirements. \n · Develop and manage daily delivery schedules, driver routes and vehicle allocation, adjusting throughout the day as required. \n · Oversee the expediting and packing of catering orders, ensuring pack sheets are accurate and completed prior to dispatch. \n · Oversee logistics and packing for full-service events, including food, beverages, styling items, kitchen equipment, rentals and other event requirements. \n · Ensure all products leave the kitchen on time, are transported correctly and arrive in perfect condition according to M&G standards. \n · Ensure drivers execute deliveries and client setups professionally, accurately and according to company standards. \n · Act as a central point of communication between the kitchen, operations team, and management to ensure changes and potential issues are communicated quickly and effectively. \n · Proactively troubleshoot delivery, staffing and logistical challenges and make on-the-spot decisions to protect service standards and client satisfaction. \n · Communicate directly with clients regarding delivery timing, changes or issues when required. \n · Order and manage alcoholic and non-alcoholic beverages, disposables, catering hardware and rental equipment required for daily operations and events. \n · Oversee M&G’s beverage program, including inventory, ordering and ongoing menu development. \n · Continually review operational and delivery systems to identify opportunities to improve efficiency, accuracy and service. \n \n Team Leadership & Management \n · Build, lead and develop a strong operations and delivery team. \n · Manage weekly operations and driver schedules based on forecasted business needs. \n · Manage recruitment and hiring for the Operations department as required. \n · Oversee onboarding and training of new team members and ensure appropriate training systems and standards are maintained. \n · Provide ongoing coaching, training and professional development to operations and delivery staff. \n · Set clear expectations and lead by example, creating a team environment that is energetic and positive while maintaining high standards of professionalism, accountability and efficiency. \n · Continually assess team performance, identify strengths and areas for development, and conduct regular performance reviews. \n · Manage employee issues, disputes, injuries and conflict resolution within the department, maintaining appropriate company documentation and incident reports. \n · Hold the team accountable for M&G standards while creating a culture in which employees feel supported and motivated to perform at a high level. \n \n Facility, Fleet & Compliance \n · Oversee M&G’s vehicle fleet, including preventative maintenance, repairs, inspections, cleaning and general upkeep. \n · Manage rental vehicle bookings and ensure appropriate vehicles are available based on upcoming delivery and event requirements. \n · Oversee delivery technology and systems used by the driver and operations teams. \n · Oversee opening and closing procedures for the facility. \n · Conduct regular walkthroughs of the facility and proactively identify maintenance, cleanliness, safety or operational issues. \n · Coordinate repairs and preventative maintenance with outside vendors, ensuring issues are resolved quickly and with minimal disruption to operations. \n · Help maintain a safe, clean and organized working environment throughout the facility. \n · Work with Ownership and management to ensure operational procedures comply with applicable health, safety and Department of Health requirements. \n \n Financial & Cost Management \n · Manage and track key departmental operating costs, including operations labor, vehicles, beverages, disposables, catering equipment and production-related purchasing. \n · Maintain accurate weekly cost tracking and report results to Ownership during weekly COGS meetings. \n · Monitor operational spending and proactively identify opportunities to reduce costs and improve efficiency without compromising product quality or service. \n · Ensure vendor invoices, receipts and departmental expenses are submitted accurately and on time. \n · Maintain accountability for purchasing decisions within the Operations department and ensure spending is appropriate and cost-effective. \n · Collaborate with Ownership to understand operational profitability and make data-driven recommendations around staffing, purchasing, logistics and other controllable costs. \n \n Schedule \n This is a full-time position. The typical schedule is approximately 8:00am–6:00pm, Monday through Friday. \n \n Hours may vary depending on business needs and seasonality, and occasional early mornings, evenings and weekend work will be required. \n \n Qualifications & Experience \n · 4+ years of operational leadership experience within a fast-paced catering, hospitality, events or food-service environment. \n · Proven experience leading and developing operational, delivery or production teams of 10+ employees. \n · Strong experience managing complex delivery logistics, including route planning, driver scheduling, vehicle allocation and multiple simultaneous delivery windows. \n · Exceptional forward-planning and organizational skills, with the ability to anticipate operational requirements and potential issues before they arise. \n · Highly organized and detail-oriented, with excellent time-management skills and the ability to manage multiple jobs, teams and priorities simultaneously. \n · Calm and decisive under pressure, with the confidence to make sound operational decisions independently. \n · Strong leadership and communication skills with the ability to set clear expectations, delegate effectively and hold teams accountable. \n · Strong knowledge of food, catering operations and the standards required to deliver a premium product. \n · Comfortable working autonomously while communicating effectively with Ownership and other department leaders. \n · Experience with inventory management, supply-chain logistics and operational cost management is a plus. \n · Proficient with Google Workspace, Microsoft Word and Excel. \n · Hands-on mentality and willingness to step in wherever needed during busy periods. \n \n Education \n · Bachelor’s degree preferred, but relevant industry and management experience will be strongly considered. \n \n Physical & Work Requirements \n · Comfortable working in a fast-paced, constantly changing environment and tackling challenges as they arise. \n · Ability to be on your feet for extended periods. \n · Ability to move throughout all areas of the facility, including kitchen, food and beverage storage areas. \n · Ability to lift at least 50 pounds. \n · Current and valid New York State driver’s license required. \n · Must be comfortable driving and operating catering vans and box trucks. \n \n Compensation: \n Salary - $80,000 - $90,000 \n \n Benefits - Healthcare package, PTO, sick pay, paid public holidays, company provided laptop, bonus. \n \n Language \n · Fluency in English required.

ABOUT THE PHOENIX GROUP ADVISORS \n The Phoenix Group Advisors (TPG) is a New York-based staffing and recruiting firm serving clients across Technology and Professional Services (Legal & Administrative). Our recruiters place high-caliber talent for financial services, BigLaw, fintech, and technology employers across the most competitive markets in the country. As we grow, we're adding a dedicated Business Development Manager to drive the top of our funnel: new clients and new job orders. \n \n ROLE OVERVIEW \n This is a pure hunting role. The Business Development Specialist is solely responsible for generating new client relationships and new job requisitions for TPG's recruiting teams — this role does not carry a candidate desk or delivery responsibilities. You will be the tip of the spear for firm growth, opening doors with hiring managers, HR leaders, and talent acquisition teams, and handing off qualified job orders to our Technology and Professional Services recruiting practices \n \n KEY RESPONSIBILITIES \n\n • Prospect and generate new client relationships across Technology and Professional Services (Legal & Administrative) target markets through outbound calling, email campaigns, LinkedIn/social outreach, and networking.\n, • Identify and qualify companies with active or upcoming hiring needs; convert prospects into signed client agreements\n, • Secure new job requisitions from both new and dormant/former TPG clients, expanding job order volume across the desk\n, • Run a consistent, high-volume outbound cadence (calls, emails, meetings) against weekly and monthly new-business targets\n, • Conduct client intake and needs-assessment calls to scope job requirements, then hand off qualified reqs to the appropriate recruiting team with a clean, actionable brief\n, • Build and maintain a pipeline of target accounts and decision-makers in CRM, tracking outreach, meetings, signed agreements, and job order volume\n, • Represent TPG in client-facing meetings, pitches, and industry networking events; own the case studies and pitch materials used in the sales process\n, • Negotiate fee agreements and terms of business with new clients in line with firm standards\n, • Partner closely with recruiting leadership to align new business efforts with practice capacity and market deman\n, • Maintain accurate forecasting and reporting on new-business activity and pipeline health\n\n \n WHAT YOU BRING \n\n • 2+ years of experience in business development, sales, or client-facing new-business roles — staffing/recruiting industry experience strongly preferred\n, • Track record of hitting or exceeding new-business or sales targets in a metrics-driven environment\n, • Strong cold-outreach skills: comfortable with high call/email volume and consistent pipeline-building activity\n, • Excellent verbal and written communication; polished and credible in front of HR leaders, hiring managers, and executives\n, • Familiarity with the Technology and/or Legal & Administrative staffing markets in the NYC area is a plus\n, • Comfortable working in CRM systems to track outreach, pipeline, and job order flow\n, • Self-starter who thrives on autonomy, competition, and being measured on new logos and new job orders opened\n\n \n The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Location: Charlotte, NC or Kennesaw, GA or Jersey City, NJ or Chicago, IL or Kennesaw, GA (3 days onsite & 2 days remote) \n \n Required Technical Skills \n\n • Strong hands-on experience with Avaya Communication Manager (ACM).\n, • Strong hands-on experience with Avaya Session Manager.\n, • Experience with Avaya Provision / Provision Site Administrator.\n, • 8+ years of Contact Center engineering experience.\n, • Extensive experience supporting enterprise Avaya voice and Contact Center environments.\n, • Strong knowledge of PBX/ACD, VoIP, SIP, and call routing.\n\n Key Responsibilities \n\n • Engineer, configure, administer, and support enterprise Avaya Contact Center and voice solutions.\n, • Support Avaya Communication Manager, Session Manager, and Provision environments.\n, • Develop and implement engineering plans for Contact Center solutions.\n, • Support call flows, vectors, adjunct routing, station administration, and trunk configurations.\n, • Configure and troubleshoot SIP and traditional ISDN/PRI trunking.\n, • Support VoIP endpoints, including H.323 and SIP.\n, • Work with SBC, IVR, CTI, call recording, and Contact Center integrations.\n, • Participate in Contact Center migration and implementation initiatives, including Avaya-to-Genesys Cloud migration.\n, • Develop project schedules, implementation plans, technical documentation, and status communications.\n, • Collaborate with cross-functional engineering teams in geographically distributed environments.\n, • Provide technical guidance and support during implementations and production troubleshooting\n\n \n More about Dexian* \n Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. \n Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. \n Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. \n Dexian | Unlock trajectory changing opportunities. \n Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

NOT Public Accounting, Growing midsize private Real Estate services company! This Jobot Job is hosted by: Albert Simons Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $120,000 - $130,000 per year A bit about us: We're a rapidly growing, technology driven accounting and advisory firm focused exclusively on the real estate industry, serving a variety of commercial real estate clients who want more than a traditional back-office provider. Instead of separating bookkeeping, tax, and advisory into separate workstreams, we've built an integrated, tech-enabled model that automates the repetitive operational work so clients get accurate, scalable financial support without the cost of building an internal finance team. We currently support a portfolio of commercial properties spanning tens of millions of square feet, with a team of accounting and advisory professionals numbering in the low hundreds, working alongside some of the country's most active real estate investment firms. Our mission is simple: eliminate the financial and operational bottlenecks that cap growth for real estate businesses, combining deep industry knowledge with smart technology so clients can scale faster than they could on their own. Why join us? Rapid growth with future advancement opportunities Strong remote work culture Great benefits Competitive compensation and perks for all employees Tech-infused workflow Job Details Seeking a Real Estate Tax Manager to service as main point of contact for assigned clients. You will support complex real estate partnership tax engagements in a client facing environment. You will own partnership tax compliance for a wide portfolio of clients specific to real estate. Qualifications: 5+ years of tax prep experience for real estate clients Experience with Section 754 elections and the resulting inside/outside basis adjustments Comfortable managing fixed asset ledgers, depreciation calculations, and capitalization decisions Solid grasp of partnership allocation methodology, including special allocations and distribution waterfalls Familiarity with step-up transactions and the mechanics of purchase price allocation Experience preparing and reviewing Schedule K-1s Preferred: CPA or EA (in process or licensed) Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Service Employee The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil, maintains accurate stick and meter readings, stocks required supplies and equipment, and coordinates the flow of buses to ensure safe operation. Performs light maintenance as necessary to buildings and grounds. $20.00/hr As a Service Employee, your major responsibilities will be to: • Opens the gates to the lot and checks bus parking areas to ensure all can be dispatched in a timely manner. Re-positions any buses that may impede the traffic in the yard, • Maintains accurate records and completes Bulk Fuel Receiving Report, Fuel Variance Report, Closing Month-end Report and Meter Calibration Report, • Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery, • Checks and fills the oil, antifreeze, power steering, transmission fluid, brake fluid, windshield washer fluid and belts on buses being fueled, • Performs light interior and exterior maintenance on buses as required, • Performs any other management requests or directives as requested At First Student, each individual plays an integral part of the communities they serve. We care as much about you as we do our students and that is why we are Proud & Excited to offer the following: • Tremendous Career Advancement Opportunities, • Competitive Wages Service Employee Requirements: • High school diploma or GED equivalent, • Knowledge of bus maintenance, • Ability to learn maintenance skills., • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. \nCompany Description About us An industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America. Industry leader We safely operate more than one third of all contracted school buses in North America. Together our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon. We operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces. Innovation We were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling. Passionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route. Awards & recognition We won the Occupational Excellence Achievement Award from the National Safety Council two years in a row. Dedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America. Teamwork and trust It takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners. We’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience. Our culture We live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve. Safety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives. Learning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future. Making a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day. Careers for all – We’re an Equal Opportunity Employer and an Employer of Choice. By consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference. About us\r\nAn industry leader famous for our yellow school buses and service and safety excellence, we’ve provided student transportation services to schools for over 100 years. Continually investing in the services of the future, we’re proud to be part of FirstGroup America – the largest provider of safe, reliable and sustainable surface passenger transportation services in North America.\r\n\r\nIndustry leader\r\nWe safely operate more than one third of all contracted school buses in North America.\r\nTogether our 50,000 school buses travel nearly 600 million miles per year — the equivalent of 1,200 round trips to the moon.\r\nWe operate in around 550 locations throughout 38 U.S. states and 8 Canadian provinces.\r\n\r\nInnovation\r\nWe were the first school bus company to utilize global positioning systems (GPS), so at any one time we know where all of our buses are and how fast they’re travelling.\r\nPassionate about safety, we’ve installed Safety Crossing Gates on the front of all of our school buses and use the Child Check-MateTM electronic reminder system to make sure no sleeping children remain inside a bus at the end of each route.\r\n\r\nAwards & recognition\r\nWe won the Occupational Excellence Achievement Award from the National Safety Council two years in a row.\r\nDedicated to safety, FirstGroup received the National Safety Council’s (NSC) Green Cross for Safety Medal - the highest award for safety in North America.\r\n\r\nTeamwork and trust\r\nIt takes a diverse team of skilled professionals to provide a safe, effective and efficient student transportation system. From our school bus drivers and location managers to routers, dispatchers and fleet technician mechanics, the work we do every day makes a big impact on the daily lives of students, parents, local communities and school district partners.\r\n\r\nWe’re very proud of our elite team of over 55,000 dedicated, caring and diverse professionals. And they are the #1 reason we’re trusted by over 1,400 school districts - more than any other provider. Everybody here plays their part in creating a positive school bus experience.\r\n\r\nOur culture\r\nWe live and breathe our vision and values. They are embedded in our culture and drive our commitment to our customers and communities. Our culture fosters growth and promotes respect, reliability, responsibility and safety. And we recruit people who share these values and will work together to build strong and trusting partnerships in the communities we serve.\r\n\r\nSafety – Although our safety record is twice as safe as the industry average, we continually seek out opportunities to enhance our operational and safety initiatives.\r\nLearning – Through our learning culture that spans over 550 locations, we receive and share insight from our people to enhance our service now and in the future.\r\nMaking a difference - By doing our job well, we make a positive impact on many lives – including the millions of students who travel with us every school day.\r\nCareers for all – We’re an Equal Opportunity Employer and an Employer of Choice.\r\nBy consistently encouraging and supporting an open dialogue with our people and partners, we’re able to share new ideas and develop new ways to meet the needs of our customers and passengers. At First Student, you’ll feel empowered to serve your community. So join the team and start to make a difference.

Job Description Job Title: Field Service Technician II Location: Queens NY 11106 Duration: 3 months Contract to hire Shift timings: M-F 9AM-6PM Flexible with Overtime and Afterhours Job Description • Is this position remote or in person? Field support, • What will the primary day-to-day responsibilities entail for this person? The Chick-fil-A Field Technician provides on-site technical support for restaurant operations, ensuring reliable performance of A Field Technician provides on-site technical support for restaurant operations, ensuring reliable performance of point-of-sale (POS) systems, hardware, networking components, and related technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering high sale (POS) systems, hardware, networking components, and related technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering high quality technical solutions in a quality, technical solutions in a fast-paced restaurant environment., • What are the TOP 2 required skills that candidates must have? 1. People Skills 2. Attention to Detail, • What will the work schedule be for this position? M-F 9AM-6PM Flexible with Overtime and Afterhours, • Will there be OC (on call)? Yes, • Will there be shift differentials? No, • How many overall years of experience should this person have? 2-4, • If contract to hire what is the conversion rate? $25.00, • How many miles per day will the contractor be driving? 0-100, • What radius range should candidates be located from the job location? 15-30, • What is the exact work location or city, state, or zip? Queens, NY 11106, • How soon will the candidate review and interviews start? ASAP, • Do you have upcoming vacations or time out of the office? No Key Responsibilities Provide exceptional customer service while supporting restaurant operators and staff. Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related equipment. Resolve technical issues efficiently and clearly communicate solutions to customers. Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements. Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs. Train restaurant employees for proper use of supported systems and equipment. Diagnose and repair product failures; order and replace parts as needed. Recommend appropriate products, services, or solutions based on customer needs. Apply working knowledge of kitchen operations and backend workflows to ensure seamless technology integration. Follow established procedures and guidelines while working with minimal to no supervision. Report to a Team Lead or Field Services Manager. Requirements Strong customer service and communication skills, with the ability to remain calm under pressure. Experience troubleshooting and repairing POS or computer hardware systems preferred. Basic understanding of networking concepts and restaurant technology environments. Ability to perform light physical/contractor tasks (drilling, mounting, etc.). Willingness to work evenings and participate in an on-call rotation as needed. Reliable transportation for travel between customer locations. Completion of Chick-fil-A specific training and network cable termination training. Must pass the Chick-fil-A certification exam to be eligible for field dispatch.

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking a highly motivated and customer-focused Residential Property Handyperson to join our vibrant team and contribute to the overall maintenance, satisfaction and well-being of our residents. The ideal candidate will be proficient in a variety of repair and maintenance tasks, contributing to the overall well-being of the property and ensuring a safe and comfortable environment for residents. Essential Functions • Perform routine maintenance and repairs on residential units, including plumbing, electrical, HVAC, appliance repair, and carpentry tasks., • Address minor HVAC issues, Inspect, troubleshoot, and repair household appliances to ensure functionality and safety and collaborate with specialized technicians for major repairs. Coordinate with vendors for appliance replacements when necessary., • Paint and complete drywall repairs to maintain a fresh and appealing appearance throughout the property., • Repair and replace flooring materials as needed, ensuring a safe and aesthetically pleasing environment., • Perform routine maintenance on units in preparation of apartment turns, and maintain maintenance shop, including related inventory of supplies., • Conduct regular safety inspections, identifying and addressing potential hazards promptly., • Be available for on-call duties and respond to emergency maintenance requests outside regular working hours., • Comply with workplace safety and OSHA regulations., • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds., • Must be comfortable with exposure to varying environmental climates and circumstances., • Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • High School diploma or equivalent and / or previous experience in a handyman capacity is preferred., • Knowledge of safety protocols, building codes and utilization of related machinery and tools is required., • Strong problem-solving skills and attention to detail., • Currently possesses EPA 608 Universal technical certification, S12, S13, S95, P99 or capable of obtaining the required certifications., • Proficient in computer operations, particularly skilled in using Microsoft Office and Yardi software., • Work authorization (required)Hourly rate: $33.6508 Powered by JazzHR pZT7IcwHsF

Job Description With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment! LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment Are you mechanically inclined, love working with your hands and would enjoy being on the road instead of behind a desk? Our team of Field Service Technicians is expanding, and we are looking for talent eager to learn! This role will require traveling throughout New York, specifically around the Brooklyn area. As a Field Service Technician Trainee at LDI Connect, you will learn how to effectively repair, trouble shoot and diagnose failures, along with performing other assigned activities. ESSENTIAL FUNCTIONS: • Follow a planned maintenance schedule to insure all equipment operates within manufacturer specifications., • Maintain, repair and trouble shoot our variety of networked office systems., • Perform quality assurance/ preventative maintenance calls at manufacturer recommended intervals or as required based on volume and applications., • Respond to and resolve all emergency service calls., • Maintain personal inventory and car stock., • Maintain an electronic file of all work performed, dated with appropriate meter readings and applicable comments., • Plan Service work at the beginning of the day, reviewing open service calls and prioritizing them by importance and complaints, • Maintain an inventory of commonly used and consumable spare parts., • Effectively communicate with customers any unresolved service calls and the course of action necessary to complete such calls., • Report all problems, concerns and issues immediately to the Service Manager., • All emergency service calls will be responded to in 4 hours or less (exceptions apply)., • QA/ PM planning will be scheduled to have the least impact on our customers’ operation., • All equipment will operate at a minimum 95% uptime as measured quarterly and by industry standards., • Spare parts inventory will be replenished as needed but not less than one time per week., • All necessary documentation will be clear, complete, accurate and on time., • Excellent customer service skills, ability to think and work independently., • Additional responsibilities/functions may be added, changed or removed based on the development and future requirements of this position.QUALIFICATIONS:, • Excellent customer service skills, ability to think and work independently., • Hardware and software trouble shooting ability., • Valid driver’s license and reliable transportation required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. The typical hourly range for this role is between $19.00 and $20.00. The offered hourly rate will depend on experience and/or education. LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR Ea9rlq3HCX

AI Engineer 5 (Gen AI SDK: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One \n • \n Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One \n • \n Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI \n • \n Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts \n • \n Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems \n • \n Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 1 year of people leadership experience \n\n \n Preferred Qualifications: \n\n • \n 3 years of experience managing and leading an engineering team \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery \n • \n Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance \n • \n Track record mentoring engineers/scientists to productize prototypes and meet production SLOs \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionDescription: Controlled Combustion is the leading heating contractor in NYC. We serve a variety of industries, including luxury apartments, hospitals, universities, and more. With over 150 employees, our team is as diverse as the services we offer. We’re looking for an AI & IT Support Assistant to work directly with our IT Manager in supporting the company’s use of AI tools, internal technology systems, and business workflows. This role is ideal for someone who is interested in artificial intelligence, comfortable using tools such as ChatGPT, Claude, and Microsoft Copilot, and eager to learn how AI can be used to improve day-to-day business operations. This is not a senior AI developer or software engineering position. It is a hands-on support role designed for someone early in their AI or technology career who wants to gain practical experience with AI tools, workflow support, documentation, and IT-related projects under the direction of the IT Manager. This role will assist with testing AI tools, creating prompt templates, organizing AI-related documentation, supporting internal users, and helping identify opportunities to improve efficiency through AI-assisted workflows. Please note that this position is strictly in-office. Hybrid or remote is not available for this position. Employee will be expected to commute to our Bronx office on a daily basis. Responsibilities • Assist the IT Manager with AI-related projects, internal technology initiatives, and workflow improvements., • Use tools such as ChatGPT, Claude, Microsoft Copilot, and other approved AI platforms to support business processes., • Help create, test, and organize prompt templates for common company tasks., • Assist in building internal AI usage guides, training materials, checklists, and standard operating procedures., • Test AI tools and workflows to determine where they may improve efficiency, accuracy, or organization., • Support employees in learning how to use approved AI tools effectively and responsibly., • Assist with AI-powered document creation, summarization, research, data organization, and communication tasks., • Help maintain organized records of AI tools, prompts, procedures, and internal technology resources., • Review AI-generated content for accuracy, clarity, professionalism, and consistency., • Help identify repetitive tasks that may be improved with AI assistance or basic automation., • Assist with Microsoft 365, Copilot, spreadsheets, shared files, and other common business software as needed., • Provide general administrative and technical support to the IT Manager as needed., • Maintain discretion when handling company information, internal documents, vendor information, employee data, or other sensitive materials., • Assist with special projects related to AI, IT, documentation, and process improvement. Benefits • 401(k), • Dental insurance, • Health insurance, • Health savings account, • Paid time off, • Vision insurance Schedule • 8-hour shift, • Monday to Friday Experience (Preferred) • ChatGPT, Claude, Microsoft Copilot, or other AI tools: 1 year (Preferred), • Microsoft Office / Microsoft 365: 1 year (Preferred), • Administrative, IT support, technology, or office experience:1 year (Preferred), • Prompt writing, workflow documentation, or process improvement experience: 1 year (Preferred) Shift Availability • Day Shift (Required) Ability to Commute • Bronx, NY 10458 (Required) Work Location • In person Requirements: Qualifications / Skills • Strong interest in AI tools, technology, databases, and business process improvement., • Working knowledge of ChatGPT, Claude, Microsoft Copilot, or similar AI platforms., • Comfortable learning new software and experimenting with new technology., • Basic knowledge of databases, data organization, and how information is stored and retrieved., • Familiarity with SQL or willingness to learn basic SQL queries for reporting, data lookup, and workflow support., • Ability to work with spreadsheets, tables, reports, and structured data with strong attention to detail., • Strong written communication skills with attention to grammar, clarity, and tone., • Organized, dependable, punctual, and able to follow instructions carefully., • Ability to work under the direction of the IT Manager and support assigned projects., • Comfortable using Microsoft Office, Microsoft 365, spreadsheets, email, and shared file systems., • Ability to create clear documentation, checklists, templates, and written instructions., • Strong attention to detail when reviewing AI-generated content, internal documents, reports, or data., • Willingness to learn basic automation tools such as Microsoft Power Automate, Zapier, Make, or similar platforms., • Professional communication skills and a team-first attitude., • Ability to handle sensitive company, employee, vendor, database, and operational information with discretion., • Prior experience with AI tools for school, work, or personal projects is a plus., • Basic IT support, database, reporting, or SQL experience is a plus, but not required. Minimum Education and Work Experience • High school diploma (or equivalent) required, • Some college, technical training, or coursework in information technology, computer science, business, communications, or a related field is a plus., • Prior office, administrative, technology, or IT support experience preferred., • Experience using ChatGPT, Claude, Microsoft Copilot, or similar AI tools preferred., • Experience creating guides, templates, SOPs, checklists, or documentation is a plus.

Job DescriptionSummary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Area Manager of Security Field Service. This position will cover LaGuardia Airport and surrounding areas. Why should you join the Analogic team? At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit www.analogic.com The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field. Your Primary Responsibilities: as Field Service Technician • Demonstrate the ability to diagnose errors, technical problems and determine proper solutions., • Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge., • Document and produce timely and detailed service reports., • A willingness to exceed company and customer requirements., • Responsive to customer needs and building a positive relationship., • Ensure all tools and calibrated equipment are properly maintained at all times., • Meet daily service needs at assigned sites and locations, • Ability to plan and perform repairs and preventative maintenance independently in the field., • Able to schedule work based on field needs Basic Qualifications for Field Service Technician: • High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair, • Exceptional at managing time and able to complete assigned small field projects, • Technically savvy; innovative, quick to learn and adapt to new technology, • Professional demeanor and customer focused., • Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers, • Flexible and open to a fluid schedule and working environment., • Must pass a criminal background check, drug test, pre-employment physical, and credit check, • Ability to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details)., • Ability to safely and successfully meet essential qualitative and/or quantitative productivity job standards., • Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI)., • Must have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel)., • Due to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position., • Must be able to work overtime and variable hours as required by business needs. Preferred Qualifications: • Certified trade training Benefits: • 401K with company match vested immediately, • HSA/FSA match, • 8 weeks paid parental leave, • Healthcare for now and healthcare as your family and health change, • Continuous Education Pathways, • You will be joining a passionate, driven and diverse global team!To learn more about our culture please visit: https://www.analogic.com/careers/Follow us on LinkedIn: https://www.linkedin.com/company/analogic/ $30 – $38 hourly Actual compensation will be determined based on factors including experience, qualifications, geographic location, and internal equity. This position includes health benefits, PTO, and a 401(k) match.

Job Description Field Service Technician Department: NELCO GDS | Reports to: Service Operations Manager FLSA status: Nonexempt | Travel: Approximately 90% | Location: Home Base Saddle NJ Position Summary NELCO Worldwide is seeking a hands-on Field Service Technician to install, maintain, troubleshoot, and repair radiation-shielded and radio frequency (RF) shielded automatic door systems. This role supports reliable equipment operation at hospitals, healthcare facilities, research facilities, and industrial customer sites. The technician combines mechanical and electrical troubleshooting with responsive customer service and works independently and with service, engineering, and project teams. Essential Duties and Responsibilities • Install, align, adjust, and service heavy-duty door assemblies, automatic operators, drive components, tracks, bearings, safety sensors, and related controls., • Perform preventive maintenance and diagnose mechanical, electrical, and control system problems using technical drawings, wiring diagrams, diagnostic tools, and manufacturer instructions., • Troubleshoot motors, sensors, switches, wiring, safety interlocks, and linear motion systems; replace or repair components within the scope of training and authorization., • Check door movement, alignment, operating cycles, and safety device functionality before returning equipment to service; document unresolved issues and escalate unsafe conditions., • Coordinate site access, service schedules, and equipment downtime with customers and internal teams, with attention to clinical operations and patient care., • Explain findings, recommended repairs, and proper equipment operation to customers; provide clear updates on service progress and follow-up needs., • Complete accurate electronic service reports, inspection results, parts usage, time records, and travel expenses; communicate recurring failures and improvement opportunities., • Maintain tools, test instruments, service parts, and assigned equipment in safe working order; support service planning and parts replenishment., • Perform related duties as assigned by service leadership, consistent with training and qualifications.Safety and Site Practices, • Follow applicable safety requirements, manufacturer procedures, and customer site rules, including hazardous energy control, electrical safety, safe lifting, fall protection, and required personal protective equipment., • Perform electrical work, welding, powered equipment operation, and elevated work only when trained and authorized and when any required credentials are held. Never bypass safety devices or release unsafe equipment for use., • Coordinate with authorized facility personnel before work affecting shielding or radiation-controlled areas; follow access restrictions, infection prevention measures, and site-specific work permits. Report hazards, incidents, and near misses promptly.Required Qualifications, • High school diploma or equivalent., • Demonstrated mechanical and electrical troubleshooting experience with automatic doors, industrial equipment, electromechanical systems, or comparable equipment., • Ability to read mechanical drawings, wiring diagrams, schematics, and technical service manuals and use hand tools, power tools, and electrical diagnostic instruments safely., • Strong problem-solving, organization, communication, and customer service skills; ability to work independently and coordinate with customers and internal teams., • Ability to use electronic service reporting, email, and mobile or computer applications to document work accurately., • Ability to meet the extensive travel requirements and drive to customer sites; valid driver’s license and driving record meeting company requirements., • OSHA 30-hour Construction Outreach training completion required; task-specific and site-specific safety training must also be completed as applicable.Preferred Qualifications, • Technical certificate or associate degree in electrical, mechanical, mechatronics, or automation technology., • Experience with radiation-shielded or RF-shielded doors, automatic door safety systems, programmable logic controllers (PLCs), and related controls., • Familiarity with applicable ANSI/BHMA automatic door standards and manufacturer inspection and adjustment procedures., • Welding experience and relevant forklift, aerial lift, first aid, or CPR training.Travel and Work Schedule Approximately 90% travel is required, including frequent overnight and out-of-state trips, extended driving, and time away from home. Service schedules may require early starts, evenings, weekends, or extended hours to meet customer access windows and minimize downtime. Travel and work schedules are coordinated by service leadership. Physical Requirements and Work Environment Essential duties involve standing, walking, bending, kneeling, crouching, reaching, working in restricted spaces, and using ladders or elevated work platforms. The role requires handling tools and components weighing up to 50 pounds; use team assistance or mechanical lifting equipment for heavier or awkward loads. Work requires precision adjustments, interpretation of diagnostic information, and communication of safety information, with reasonable accommodation as appropriate. Work occurs in healthcare, industrial, construction, and occasional outdoor environments, with potential exposure to moving machinery, electrical and stored energy, noise, dust, and varying temperatures. Required protective equipment and site controls must be used. Reasonable accommodations are available to enable qualified individuals with disabilities to perform essential job functions. Compensation Hourly pay range: $28.85 to $36.06. Final compensation will reflect relevant experience, technical skills, qualifications, and work location. This is a nonexempt position; overtime is paid in accordance with applicable law. Approved business travel expenses are reimbursed under company policy. NELCO Worldwide is an equal opportunity employer. This description summarizes the role and may be updated as business needs change. It is not an employment contract.

Our client, a financial services firm, is hiring a Project Manager / Scrum Master to support a technology team delivering several core business programs, leading agile delivery across multiple teams and serving as the link between business users and technology. \n \n Responsibilities: \n\n • Manage multiple projects at once, from executive updates to day-to-day execution\n, • Develop and maintain project plans, timelines, and milestones, tracking scope, risks, issues, and dependencies\n, • Define sprints, keep team tickets organized, and facilitate Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives\n, • Partner with product owners and business analysts to refine the backlog and write clear acceptance criteria\n, • Serve as the coordination point for new user requests and stakeholders across business and technology groups\n, • Drive work through QA and UAT cycles and manage software go-lives, including cutover planning and post-launch support\n, • Coordinate with vendors, engineering, and DevOps on implementations, integrations, and releases\n, • Prepare status reports, executive presentations, process diagrams, and project documentation\n\n \n Requirements: \n\n • 5+ years of professional experience, including recent experience in financial services\n, • Experience in private equity, asset management, or alternative investments preferred\n, • Hands-on agile experience, including running sprints and facilitating Scrum ceremonies\n, • Solid knowledge of the SDLC, including QA and UAT cycles\n, • Experience leading software go-lives and working with engineering or DevOps teams\n, • Proven ability to manage multiple projects for a single team\n, • Background in business analysis before moving into project management is a plus\n, • Strong communication and presentation skills, with the ability to engage both executives and end users\n

About the company \n Wavelength is a rapidly growing LED lighting distribution and retrofit company focused on the New York City market. Wavelength partners with real estate and construction companies to deliver impactful, complex, and beautiful lighting projects. Our work drives the built environment forward, modernizing the way we control lighting while making real estate of all kinds more energy efficient. The company has two business units, Retrofits and Distribution, and we work with developers, general contractors, and electrical contractors implementing a diverse array of projects. Wavelength has built a reputation for excellence and professionalism in a challenging marketplace, and has an incredible team doing big things. \n \n About the role \n The ideal candidate has project management experience in lighting, electrical, or an adjacent field. An excellent Wavelength project manager is detail oriented, can manage both material and personnel, and works well on a team. \n \n Responsibilities \n The Project Manager will manage project implementations from start to finish: \n\n • Handling project mobilization, including reviewing architectural drawings and assessing a project’s technical elements\n, • Shepherding submittals through the approval process, and adapting to changes in the project through its lifecycle\n, • Accurately procuring the required material for a project and managing the flow of equipment from manufacturer to warehouse to site\n, • Communicating clearly with real estate and construction clients and our partners in the marketplace\n, • Providing clear, actionable project updates for both internal and external audiences\n, • Supporting projects both in office and onsite\n\n \n Who we are looking for \n\n • You’re a proactive self-starter with a strong sense of project ownership and a commitment to delivering high-quality work\n, • You are detail-oriented and reliable, ensuring tasks are completed accurately and on time\n, • You’re a team player who embodies hustle, creativity, and a collaborative spirit\n, • You’re comfortable dealing with ambiguity and adapting to changes in the project through its lifecycle\n, • You’re ambitious and eager to contribute to a rapidly growing company\n\n \n Other qualifications \n\n • 2-4 years project management experience in construction, real estate, or an adjacent industry\n, • Proficiency with Microsoft Excel and Google Suite\n, • Familiarity with construction-specific technology (Procore, Bluebeam, BuildingConnected, etc.) a plus\n, • The real estate and construction industries have a language and a rhythm all of their own. The right candidate for this role has experience in these or an adjacent field and is capable of hitting the ground running\n\n \n Job Details \n\n • Hybrid position; office in Downtown Brooklyn\n, • The salary range for this role is $70,000-$95,000 annually plus benefits\n

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Sr. Manager, AI Engineer\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI\n, • Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts\n, • Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems\n, • Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 1 year of people leadership experience\n\n \n Preferred Qualifications: \n\n • 3+ years of experience managing and leading an engineering team\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery\n, • Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance\n, • Track record mentoring engineers/scientists to productize prototypes and meet production SLOs\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Technical Product Manager, Software & AI Agents (Core Platform) \n Location: Brooklyn, NY (5 Days Onsite) \n Compensation: $200K–$270K Base \n Company: $55M Seed-Funded AI & Robotics Startup \n \n About the Opportunity \n Shields Group Search is partnering with a well-funded, early-stage AI and robotics startup developing autonomous scientific laboratories that dramatically accelerate materials discovery. \n The company combines AI agents, machine learning, robotic automation, and physical experimentation to discover and validate new materials in weeks rather than years. Backed by $55M in seed funding, the team consists of approximately 47 engineers, ML researchers, and scientists. \n \n They're hiring a Technical Product Manager to own the core software, data infrastructure, and AI agent platform powering their autonomous research systems. This role reports directly to the Co-founder and President and offers significant ownership over foundational technical and product decisions. \n \n What You'll Do \n\n • Own the roadmap for the core software and AI platform, including build-versus-buy decisions and defining shared infrastructure versus individual capabilities.\n, • Define APIs, data infrastructure, workflow orchestration, experiment records, and integrations connecting agents, models, and robotic laboratories.\n, • Shape AI agent capabilities, including tool use, planning, execution, evaluation frameworks, reliability, and human-in-the-loop controls.\n, • Partner with ML researchers and scientists to connect model predictions, robotic experimentation, and real-world results into continuous learning loops.\n, • Own model-serving requirements, performance, observability, scalability, security, and data governance.\n, • Define how researchers and customers interact with the platform, inspect agent decisions, and consume results through APIs, reports, and data exports.\n, • Establish meaningful evaluation metrics that connect model and agent performance to real laboratory and customer outcomes.\n, • Work directly with engineers, scientists, and leadership to prioritize technical initiatives, resolve competing perspectives, and translate customer needs into product requirements.\n\n What We're Looking For \n\n • 5–7 years of product management experience, preferably at early-stage startups, with demonstrated 0-to-1 ownership.\n, • At least 1 year directly shipping AI agent or ML-powered products, ideally involving agentic systems, AI infrastructure, or technical platforms.\n, • Strong technical depth: Comfortable reading code, building lightweight prototypes, and discussing architecture, APIs, data pipelines, integrations, and engineering tradeoffs.\n, • AI reliability expertise: Understands agent evaluations, grounding, tool failures, model limitations, and human-in-the-loop workflows.\n, • Technical product judgment: Able to connect model benchmarks to real-world outcomes and independently make architectural, prioritization, and build-versus-buy decisions.\n, • Cross-functional leadership: Comfortable working directly with engineers, ML researchers, and scientists, challenging assumptions, and building alignment without formal authority.\n, • Startup mindset: Scrappy, self-directed, low-ego, and comfortable building products and processes from scratch.\n\n Particularly Interesting Backgrounds \n\n • AI agents, LLM applications, ML infrastructure, MLOps, and developer platforms.\n, • Robotics, autonomous systems, defense technology, and laboratory automation.\n, • Scientific software, materials science, chemistry, physics-based simulations, and computational research.\n, • Bayesian optimization, active learning, and closed-loop experimentation.\n, • Technical founders, former engineers, or startup PMs with technical degrees and enterprise AI experience.\n\n Compensation & Details \n\n • Base Salary: $200K–$270K\n, • Location: Brooklyn Navy Yard, NYC — 5 days onsite\n, • Funding: $55M Seed\n, • Reporting To: Co-founder and President\n, • Visa: O-1 sponsorship available; TN accepted. H-1B eligibility unconfirmed.\n\n \n Apply \n If you're a hands-on technical Product Manager who enjoys building AI-native products, working closely with exceptional engineers and researchers, and tackling complex 0-to-1 challenges, we'd love to connect.

AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n \n What You’ll Do: \n \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n \n Basic Qualifications: \n \n \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n \n \n Preferred Qualifications: \n \n \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Overview: Join our team as a night shift, full-time, Medical Surgical Charge Registered Nurse in Montclair, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better • Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being., • People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for., • Make Healthcare Better: We use advanced technology to support our team and enhance patient care., • Learn more about the _ for this job. Get to Know Your Team: • Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit. Learn About a Day in the life of a Med-Surg RN: Responsibilities: • The Charge Nurse—Medical/Surgical Unit has the leadership skills, authority, responsibility, and shift accountability for the delivery of nursing care through the use of the nursing process., • They are an extension of the leadership team (director, manager, nursing supervisor, clinical preceptor, and/or house supervisor) and must conduct themselves as such. Qualifications: Job Requirements: • Associate's Degree in Nursing required,, • Licensed as an RN in the State of New Jersey, • BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care., • At least one year of experience as a Staff RN on a Medical/Surgical unit is required Preferred Job Requirements: • Bachelor's degree in nursing Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Job Description Job Title: Team Leader/Manager Location: New York City Company: New York Ophthalmology About Us: At NYOPH we are dedicated to delivering exceptional service and results in the healthcare industry. We believe that our success stems from our passionate team and our commitment to excellence. We are seeking an enthusiastic Team Leader/Manager to join our dynamic team and help us achieve our goals. Key Responsibilities:  Lead, motivate, and inspire a team to exceed performance metrics and drive results.  Establish and uphold a positive daily culture that fosters collaboration and success.  Understand and manage Key Performance Indicators (KPIs) to ensure team accountability and effectiveness.  Engage with patients and physicians to exceed expectations, ensuring a platinum standard of care.  Provide ongoing support and development for team members, fostering a positive work environment.  Demonstrate stability and consistency in daily operations while managing challenges effectively.  Maintain a comprehensive understanding of job responsibilities and delegate tasks appropriately.  Approach decision-making with a CFO mentality, focusing on fiscal responsibility and strategic growth.  Utilize technology efficiently, ensuring computer literacy across all relevant platforms. Qualities We’re Looking For:  Energetic Personality: You bring positivity and enthusiasm to the team, energizing those around you.  Motivational: You inspire others to achieve their best and maintain a results-driven mindset.  Team Player: You thrive in collaborative environments and understand the importance of teamwork.  Cultural Leader: You set the tone for a productive and supportive workplace culture.  Understanding: You recognize and respect the expectations of patients, physicians, and employees alike. Qualifications:  Proven experience in a leadership role, preferably within healthcare or a related field.  Strong knowledge of KPIs and their impact on business performance.  Excellent communication and interpersonal skills.  Proficient in computer applications and data management. Why Join Us? At NYOPH, you will be part of a dedicated team that values innovation, growth, and teamwork. We offer competitive salaries, benefits, and opportunities for professional development. How to Apply: If you’re ready to make a significant impact and drive our team to new heights, please send your resume and a cover letter to Shaun@nyoph.com with the subject line "Team Leader/Manager Application."

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Founding Product Marketing Manager \n Location: New York City (on-site 4 - 5 days per week) \n \n About the company \n Our client is a seed-funded, AI-driven B2B platform that gives large consumer brands a single, trustworthy view of their customers. The platform brings together a brand's in-house research, licensed third-party data, and public web signals so insights teams can get to answers faster and act on them. The company built its product hand-in-hand with major enterprise customers before going to market and is now scaling quickly. The team is small, ownership runs deep, and the work you do shows up in the business right away. \n \n The role \n This is the company's first dedicated product marketing hire. You'll sit between product and customer, translating what the platform does (its capabilities, use cases, business value, and proof points) into a story that turns interest into qualified pipeline and helps the sales team win deals. A separate brand and content team handles awareness and top-of-funnel. Your scope is conversion: mid- and lower-funnel, product narrative, and sales support, with clear accountability for results. \n \n You'll be hands-on: defining positioning and personally producing much of the material that carries it, including sales decks, one-pagers, ad copy, and straightforward landing pages. You'll work inside established brand guidelines, with the brand team stepping in to elevate design where it matters most. \n \n Your Responsibilities \n\n • Define positioning and messaging, building value frameworks that connect each product capability to a measurable outcome for a specific buyer persona, including a crisp response to “why not just use a general-purpose AI chatbot?”\n, • Lead go-to-market for new product capabilities: the launch story, packaging and tiering, and the cross-functional plan spanning Product, Sales, and Marketing.\n, • Develop sales enablement: the core pitch story, presentation decks, one-pagers, competitive battlecards, objection-handling guides, demo scripts, and a library of demo videos.\n, • Produce mid- and bottom-of-funnel content: solution and use-case pages, demo storylines, customer case studies, and head-to-head comparison content.\n, • Maintain current competitive intelligence against general-purpose AI tools, social listening vendors, and direct competitors, and fold the findings back into messaging.\n, • Lead win/loss analysis, buyer interviews, and product-usage research so positioning reflects what's actually happening in the market and helps shape the roadmap.\n, • Work closely with the product team while features are being built, keeping what ships and how it's described tightly aligned.\n, • Step into neighboring work when it drives results: website conversion optimization, demand campaigns with the growth team, events, and webinars.\n\n \n Requirements \n\n • 5+ years of product marketing experience at a fast-growing technology startup, ideally B2B selling into enterprise organizations.\n, • A background positioning products for senior data, insights, or analytics leaders: demanding audiences who don't take marketing claims at face value.\n, • Experience marketing trust: building the messaging and proof points (security, privacy, credibility) that persuade large companies to put proprietary data into a third-party platform.\n, • A track record with data-intensive B2B platforms, explaining sophisticated products clearly without oversimplifying them.\n, • Shipped work you can connect to measurable outcomes such as win rate, conversion, or influenced pipeline, not just volume of deliverables.\n, • A doer's mindset: you create the assets yourself, not only the strategy behind them.\n, • A modern approach to the craft: comfortable with AI-assisted workflows and automation, with a clear point of view on what should be automated and what shouldn't.\n, • High ownership and low ego: you take direction well and push back with a well-reasoned perspective.\n\n \n Bonus points for: \n\n • Experience with long, referral-driven enterprise sales cycles and multi-stakeholder deals.\n, • Familiarity with the AI, data, or research-technology space.\n, • Knowledge of CPG and consumer brands, where the core buyers work.\n, • Experience building a product marketing function from the ground up, or working as a team of one.\n\n \n Target Compensation: \n $125,000 - $175,000 USD

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Must be able to work in the NYC office or Jersey City, NJ office 2-3 days per week, subject to change at any time. Learn more at www.firstagency.com What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Team Management • Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture, • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process, • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses., • Ensure the team maintains strong, positive relationships with clients, • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning., • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible, • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale., • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes, • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions, • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change, • Refine and drive best practice; ensure team adheres to firm's SOP and compliance requirements, • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis Project Management • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned, • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations, • Travel for on-site management when necessary There is a requirement for onsite events to travel domestically or abroad as required - up to 10%. Your Contributions: What We Are Looking For • 8-10 years' event management experience, preferably in the financial services industry or a corporate environment, • People management experience preferred, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,450.00 - $148,868.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Overview \n \n The Director of Partner Recruitment and Integration leads the development and execution of the firm's full lifecycle lateral partner recruitment and integration strategy. In this role, you will work closely with prospective and lateral partners, internal stakeholders, and firm leadership to identify, recruit, onboard, and integrate top legal talent into the firm, driving alignment with business objectives and fostering long-term success. \n \n The Director serves as a strategic partner to firm leadership, Practice Group Leaders, and office leadership to identify growth opportunities, recruit top legal talent, and support the successful integration of lateral partners and their practices. This role is responsible for ensuring alignment between recruitment and integration strategies, the firm's business objectives, and the long-term success of lateral partner hires. \n \n This role has a hybrid working arrangement. Potential candidates must live within commuting distance of our New York or Philadelphia office to be onsite 3 days per week. In this role, you will report to the Chief Operating Officer. \n \n Essential Functions \n \n\n • Drive the development and execution of the firm's lateral partner recruitment and integration strategy.\n, • Partner with firm leadership, Practice Group Leaders, and office leadership to identify strategic growth opportunities and lateral hiring priorities.\n, • Develop and execute proactive sourcing strategies to identify, attract, and recruit high-performing lateral partners and practice groups aligned with the firm's strategic objectives.\n, • Build and maintain a robust pipeline of prospective lateral partner candidates across targeted markets, practices, and regions.\n, • Cultivate and manage relationships with legal recruiters, search firms, and industry contacts to enhance the firm's visibility and access to top talent.\n, • Manage the full lifecycle lateral partner recruiting process, including candidate identification, evaluation, interviews, due diligence, business plan review, offer development, and acceptance.\n, • Coordinate candidate presentations, interviews, stakeholder communications, and feedback collection throughout the recruiting process.\n, • Collaborate with firm leadership and internal stakeholders to evaluate partner opportunities, assess strategic fit, and support informed hiring decisions.\n, • Monitor legal industry trends, competitive activity, and market opportunities to provide insights and recommendations that support the firm's growth objectives.\n, • Exhibit and articulate a thorough understanding of BR's practices, brand, clients, markets, culture, and strategy via superior communication with candidates, lateral partners, and key stakeholders.\n, • Work closely and directly with prospective and lateral partners to shepherd them through the recruitment, onboarding, and integration processes.\n, • Design custom, comprehensive onboarding and integration plans for each lateral partner prior to arrival. Ensure alignment of integration strategies with individual lateral partner goals and key business objectives identified during the recruitment process.\n, • Regularly review and maintain integration plans for all laterals during their first 36 months at the firm. Collaborate closely with BD, Practice Management, Practice Group Leaders, and firm Leadership to assess execution of plans. Identify integration opportunities and challenges and address proactively with key stakeholders.\n, • In collaboration with the Managing Director of Partner Recruitment & Lateral Integration, drive continuous improvement for recruiting, onboarding, and integration processes, leveraging metrics and technology platforms to support best practices, data-driven analysis, and regular reporting to firm leadership.\n, • Develop, maintain, and report on recruiting and integration metrics, candidate pipeline activity, partner onboarding progress, and long-term integration outcomes.\n, • Oversee the pre-arrival onboarding process, ensuring the seamless transition of all lateral partners, their teams, and clients to the firm. Liaise effectively with various department leads including Operations, BD, Value & Innovation, Technology, PR, Client Intake, and HR to facilitate transition.\n, • Evaluate and enhance existing Integration Partner program and ensure Integration Partners are executing on their responsibilities.\n, • Take lead with the management and development of the Manager of Partner Onboarding and Integration.\n, • Maintain awareness of industry trends, innovations, and developments in partner recruitment, onboarding, and integration practices.\n, • Perform other responsibilities as assigned.\n, • Work additional hours as needed to fulfill job requirements.\n\n \n Skills/Qualifications \n \n\n • 10+ years of Am Law experience, with significant direct experience in lateral partner recruitment, strategic talent acquisition, onboarding, and integration.\n, • Bachelor's degree required.\n, • Deep knowledge of lateral partner recruitment and partner integration best practices.\n, • Deep understanding of the lateral partner market, law firm economics, partner business planning, and strategic law firm growth initiatives.\n, • Demonstrated success developing and executing partner recruitment strategies and managing complex lateral hiring processes.\n, • Strong relationship management skills with the ability to build credibility and influence among firm leadership, partners, candidates, and search firms.\n, • Demonstrated ability to employ creative approaches to evaluate and enhance existing processes, framework, and protocol to promote successful partner recruitment and integration.\n, • Experience leveraging recruiting and integration metrics to support data-driven decision-making, process improvements, and reporting.\n, • Energized by the opportunity for innovation.\n, • Solid understanding of law firm economics; experience in collaborating on financial modeling a plus.\n, • Ability to act with a high degree of integrity and good judgment at all times; a reflection of the firm's brand, culture, and mission.\n, • Excellent professional interpersonal skills and ability to interact with and influence professionals of all levels.\n, • Superior verbal and written communication skills.\n, • Highly responsive with exceptional attention to detail, organizational skills, and the ability to manage competing deadlines.\n, • Work outside of standard hours as required to manage time-sensitive matters.\n, • Willing and able to travel to all the firm's offices as necessary to support recruitment efforts, facilitate onboarding and integration, build internal relationships with partners and administrative leaders, and gain an understanding of the unique characteristics and culture of each office.\n

AI Engineer 5 (FM Hosting, LLM Inference)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Title: Associate Product Owner \n Location: New York, NY (Hybrid – 2–3 days onsite per week) \n Duration: 7 Months \n Pay Rate: $51.86/hr W2 \n Job Summary: \n We are seeking an Associate Product Owner to join the Wealth Management Digital Client Experience & Platforms team. This role will focus on delivering a digital Gains & Losses page that helps investment clients track realized gains and losses across their accounts and better understand tax implications. \n The ideal candidate will have experience translating business objectives and UX concepts into detailed user stories, acceptance criteria, and functional requirements while partnering closely with UX, development, and QA teams throughout the product delivery lifecycle. \n Key Responsibilities: \n\n • Create and refine detailed user stories, acceptance criteria, and functional requirements based on product objectives, UX designs, and stakeholder input.\n, • Define user journeys, navigation, workflows, system behaviors, and edge cases to support a seamless digital client experience.\n, • Build and maintain a prioritized product backlog, including story creation, refinement, decomposition, and dependency identification.\n, • Partner with UX, development, and QA teams to clarify requirements, resolve issues, and validate delivered functionality.\n, • Participate in backlog refinement and sprint planning, ensuring stories are clear and ready for development.\n, • Leverage AI tools such as Microsoft Copilot and Atlassian Rovo to support requirements analysis, documentation, and product delivery.\n, • Collaborate with business, technology, risk, compliance, legal, and other stakeholders to gather requirements and drive successful delivery.\n\n Required Qualifications: \n\n • 3–5 years of experience as a Digital Product Owner, Product Manager, Business Analyst, or similar role within an Agile/Scrum environment.\n, • Strong experience developing user stories, acceptance criteria, functional requirements, and user journeys.\n, • Ability to translate UX designs, business needs, and technical discussions into actionable development and testing requirements.\n, • Experience working directly with development and QA teams throughout implementation and testing.\n, • Hands-on experience with Agile methodologies, Jira, backlog refinement, and sprint planning.\n, • Familiarity with AI tools such as Microsoft Copilot and Atlassian Rovo, or the ability to leverage AI to improve product delivery.\n, • Strong analytical, problem-solving, communication, and stakeholder management skills.\n\n

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Position Overview We are seeking a hands-on IT Administrator / Web & E-Commerce Developer to manage our technology infrastructure while also supporting and developing our websites and e-commerce operations. This is an on-site position based at our Kearny, New Jersey location. This position is approximately 50% IT administration and 50% web/e-commerce development. The ideal candidate will have experience with networking, Windows Server, Microsoft Azure, Microsoft 365, Shopify, web development, system integrations, and modern AI tools. Responsibilities IT Administration & Infrastructure • Configure, maintain, and troubleshoot UniFi switches, wireless access points, gateways, and firewalls., • Manage wireless networks, firewall rules, VLANs, VPNs, DNS, DHCP, TCP/IP, routing, and network security., • Manage Windows Server, Active Directory, Group Policy, file sharing, virtualization, backups, and disaster recovery., • Deploy, manage, and monitor Microsoft Azure Virtual Machines, networking, storage, and security., • Administer Microsoft 365, users, permissions, licenses, and security., • Deploy and support Dell laptops, desktops, printers, scanners, and other devices., • Manage endpoint protection, patching, cybersecurity, user access, and hardware inventory., • Provide technical support to employees and troubleshoot business-critical systems., • Monitor system and network performance and proactively resolve issues.Web Development & E-Commerce, • Develop, maintain, and improve multiple company websites and Shopify e-commerce stores., • Customize Shopify themes, product pages, collections, navigation, apps, and store functionality., • Work with HTML, CSS, JavaScript, Shopify Liquid, APIs, and third-party integrations., • Manage product catalogs, pricing, specifications, images, categories, and other e-commerce data., • Integrate Shopify with ERP, inventory, CRM, accounting, and other business systems., • Manage domains, DNS records, SSL certificates, hosting, redirects, and website security., • Improve website speed, mobile usability, technical SEO, analytics, and conversion tracking., • Troubleshoot website, checkout, application, product-feed, and integration issues., • Support new website launches and ongoing e-commerce development.AI & Automation, • Use AI-assisted development and coding tools to accelerate website development, troubleshooting, testing, and automation., • Implement AI-powered tools and applications that improve e-commerce operations, product content, search, customer experience, and internal workflows., • Use AI and automation to improve product-data management, integrations, reporting, and repetitive business processes., • Evaluate emerging AI technologies and recommend practical applications for the company.Required Qualifications, • 3+ years of relevant IT administration and/or web development experience., • Strong knowledge of UniFi networking and network administration., • Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, VLANs, VPNs, TCP/IP, routing, and firewalls., • Experience with Microsoft Azure, virtual machines, Microsoft 365, backups, and cybersecurity., • Experience deploying and supporting Windows/Dell computers and peripheral devices., • Strong Shopify development and administration experience., • Working knowledge of HTML, CSS, JavaScript, and Shopify Liquid., • Experience with APIs, third-party integrations, and web technologies., • Experience using modern AI coding/development and automation tools., • Strong troubleshooting and problem-solving skills., • Ability to work independently and manage multiple projects.Preferred Qualifications, • Experience integrating Shopify with ERP, inventory, CRM, or accounting systems., • Experience with technical SEO, Google Analytics, Google Search Console, and Tag Manager., • Experience with cybersecurity, endpoint management, backup, and disaster recovery tools., • Experience with Git/version control., • Microsoft Azure, CompTIA Network+, Security+, Ubiquiti/UniFi, Shopify, or related certifications.What We're Looking For A self-starter who can independently manage both IT infrastructure and web/e-commerce projects. The successful candidate should be comfortable moving between network/server issues, employee support, Shopify development, system integrations, and AI/automation projects in a fast-paced business environment.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. As a contractor you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core valueswe excel in serving our partners and adapting to their ever-changing technology needs. Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview We're building a next-generation support organization for the future of our SaaS platform, and we're looking for a Principal Technical Support Analyst to help lead the way. In this role, you'll be part of our Tier 2 technical support function, responsible for diagnosing and resolving complex cloud, API, and platform issues. You'll guide a team of technical experts, partner closely with Engineering and Product, and ensure our customers receive fast, accurate, and high‑quality technical resolutions. This role is customer-facing when needed and requires someone who can speak confidently with senior business and technical leaders during high‑visibility incidents and escalations. Work Arrangement: Hybrid - NYC Responsibilities • Lead and grow a high‑performing team of Tier 2 technical support engineers., • Own end‑to‑end resolution of technical incidents across cloud services, APIs, and customizations., • Communicate clearly and confidently with executive‑level customer stakeholders during escalations., • Partner with our Technical Product Manager to prioritize issues, improve triage, and reduce engineering interruptions., • Drive problem management by identifying root causes and recurring incident patterns., • Help implement AI‑powered triage and deflection to improve speed and scale., • Build playbooks, runbooks, and processes that elevate our support quality., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, or equivalent education and practical experience., • 5+ years in SaaS technical support, operations, or escalations engineering., • 2+ years managing technical support or incident‑response teams., • Extensive experience speaking directly with CIOs, CTOs, senior business leaders, and enterprise architects., • Strong technical troubleshooting skills across cloud platforms, APIs, and observability tools., • Experience guiding customers through incidents with empathy, clarity, and confidence., • Excellent communication skills—able to simplify complex technical issues for any audience., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Light: up to 20 lbs – occasional lifting or movement of light objects, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits • Competitive Compensation Package ($144,000 - $160,000 base salary + variable Component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Tuition Reimbursement, • Parental Leave, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.