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  • Assistant General Manager
    Assistant General Manager
    1 day ago
    $12–$15 hourly
    Part-time
    Oak Creek East, Mesquite

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $14-17/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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  • Prep Cook
    Prep Cook
    3 days ago
    Full-time
    Design District, Dallas

    The Mavericks Performance & Training Center serves as the primary training, practice, performance, and hospitality facility for the Dallas Mavericks NBA organization. Designed to support elite athletic performance and world-class hospitality operations, the facility combines premium amenities, elevated food-and-beverage experiences, and a culture centered on professionalism, teamwork, discipline, and excellence. The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the Mavericks Performance & Training Center seeks culinary professionals passionate about food preparation, operational excellence, and delivering exceptional hospitality experiences. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a culinary operation that upholds the same standards of preparation, consistency, and discipline that define the Dallas Mavericks. Position Summary The Prep Cook is responsible for preparing ingredients, organizing production, and supporting all culinary operations to ensure efficient and consistent execution across the facility. This role serves as a critical foundation of the kitchen operation by ensuring that all products are prepared, organized, and ready for service in accordance with established recipes and production standards. The ideal candidate is highly organized, dependable, detail-oriented, and committed to maintaining quality and consistency in all aspects of food preparation. This position supports player dining, executive dining, VIP hospitality, catering functions, and daily food service operations throughout the Mavericks Performance & Training Center. Core Responsibilities: Food Preparation & Production • Prepare ingredients according to recipes, production sheets, and culinary specifications., • Wash, peel, cut, slice, dice, chop, portion, and prepare fruits, vegetables, proteins, sauces, and other ingredients., • Assist in preparing stocks, soups, sauces, dressings, marinades, and other foundational products., • Accurately measure ingredients and follow recipes with consistency., • Complete daily prep lists efficiently and accurately., • Support culinary leadership in maintaining production schedules and operational readiness., • Assist with banquet, catering, hospitality, and special event preparation as needed. Operational Excellence • Maintain organized and fully stocked prep stations and production areas., • Ensure proper labeling, dating, rotation, and storage of all products., • Monitor inventory levels and communicate shortages to culinary leadership., • Assist with receiving deliveries and properly storing products., • Maintain production efficiency while meeting quality standards and deadlines., • Support kitchen organization and operational flow throughout all culinary areas. Food Safety & Sanitation • Follow all food safety, sanitation, and health department regulations., • Maintain proper food-handling, storage, and temperature-control procedures., • Ensure workstations, equipment, and prep areas remain clean and sanitized., • Follow company safety policies and operational procedures., • Participate in daily, weekly, and deep-cleaning assignments., • Maintain a safe and organized work environment at all times. Teamwork & Professionalism • Work collaboratively with culinary leadership, line cooks, and fellow prep team members., • Demonstrate professionalism, reliability, and a positive attitude., • Support multiple kitchen stations and departments as operational needs require., • Accept coaching and feedback, and demonstrate a willingness to learn and develop., • Maintain professional appearance and grooming standards., • Contribute to a culture of teamwork, accountability, and continuous improvement. Hospitality Support • Understand the role that quality preparation plays in delivering exceptional hospitality experiences., • Support culinary operations serving players, coaches, executives, VIP guests, and corporate partners., • Take pride in preparing products that contribute to world-class food and hospitality experiences., • Demonstrate attention to detail and commitment to excellence in every task. Qualifications & Experience Required Qualifications • Minimum 1 year of kitchen, food preparation, or culinary experience preferred., • Basic understanding of food preparation techniques and kitchen operations., • Ability to follow recipes, prep sheets, and production schedules., • Strong organizational skills and attention to detail., • Ability to work efficiently in a fast-paced environment., • Ability to communicate effectively and work as part of a team., • Food Handler Certification required or ability to obtain upon hire., • Flexible schedule including mornings, evenings, weekends, holidays, and special events. Preferred Qualifications • Experience in restaurants, hotels, catering, private clubs, sports hospitality, or high-volume food service operations., • Culinary school training or formal culinary education., • Experience working with large-scale food production., • Knowledge of basic knife skills and food safety procedures. Core Competencies • Organization & Preparation, • Attention to Detail, • Teamwork & Collaboration, • Time Management, • Accountability, • Dependability, • Food Safety Awareness, • Adaptability, • Sense of Urgency, • Professionalism Work Environment & Physical Requirements • Fast-paced culinary and professional sports environment., • Extended periods of standing and walking., • Frequent bending, lifting, carrying, pushing, pulling, and repetitive motions., • Ability to regularly lift and carry up to 50 pounds., • Frequent exposure to refrigeration units, freezers, kitchen equipment, and production environments., • Ability to work evenings, weekends, holidays, and special events as business demands require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center The Prep Cook role offers an opportunity to build a strong culinary foundation within one of the most unique hospitality and food service operations in professional sports. Team members gain exposure to high-level culinary production, player dining, executive dining, catering, VIP hospitality, and special event execution while working alongside experienced culinary professionals. The successful candidate will join a culture committed to excellence, teamwork, discipline, and continuous improvement while developing valuable culinary skills within the Dallas Mavericks organization.

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  • Line Cook
    Line Cook
    3 days ago
    Full-time
    Design District, Dallas

    The Mavericks Performance & Training Center serves as the primary training, practice, performance, and hospitality facility for the Dallas Mavericks NBA organization. Designed to support elite athletic performance and world-class hospitality operations, the facility combines premium amenities, elevated food and beverage experiences, and a culture centered on professionalism, teamwork, discipline, and excellence. The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the Mavericks Performance & Training Center seeks culinary professionals who are passionate about food, hospitality, and delivering exceptional experiences through consistency and execution. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a culinary operation that reflects the same standards of preparation, discipline, and excellence that define the Dallas Mavericks organization. Position Summary The Line Cook is responsible for preparing and executing menu items according to established recipes, production standards, and presentation guidelines. This role plays a critical part in maintaining food quality, consistency, and operational efficiency throughout all hospitality and culinary operations within the Mavericks Performance & Training Center. The ideal candidate is a highly motivated culinary professional who thrives in a fast-paced environment, demonstrates strong attention to detail, and possesses the discipline required to consistently execute at a high level. This position supports player dining, executive dining, VIP hospitality, corporate events, and daily food service operations. Core Responsibilities: Food Preparation & Culinary Execution • Prepare and cook menu items according to established recipes, standards, and production guidelines., • Execute all assigned station responsibilities while maintaining quality, consistency, and presentation standards., • Ensure proper preparation, cooking temperatures, portioning, and plating techniques., • Assist with daily mise en place, prep production, and station setup., • Maintain speed, organization, and accuracy during service periods., • Execute food orders efficiently while maintaining quality standards., • Support culinary leadership in delivering exceptional food experiences across all hospitality programs. Station Management & Operational Readiness • Maintain a clean, organized, and fully stocked workstation., • Ensure all equipment, tools, and supplies are properly maintained and operational., • Monitor product levels and communicate inventory needs to culinary leadership., • Follow all opening, closing, and side-work procedures., • Properly label, date, rotate, and store all food products according to company standards., • Assist with receiving and storing deliveries as required. Food Safety & Sanitation • Adhere to all food safety, sanitation, and health department regulations., • Maintain proper food handling, storage, labeling, and temperature control procedures., • Ensure cleanliness and sanitation of workstations, equipment, and production areas., • Follow all workplace safety procedures and operational guidelines., • Participate in daily and weekly cleaning responsibilities. Teamwork & Professionalism • Work collaboratively with culinary team members and hospitality operations staff., • Demonstrate professionalism, reliability, and a positive attitude at all times., • Accept coaching and feedback from culinary leadership., • Support fellow team members during service and production periods., • Contribute to a culture of teamwork, accountability, and continuous improvement., • Maintain professional appearance and adhere to grooming standards. Guest Experience Support • Understand the importance of food quality in delivering exceptional hospitality experiences., • Execute menu items with consistency and attention to detail., • Support culinary operations for players, coaches, executives, VIP guests, and special events., • Take pride in producing food that reflects the standards and reputation of the Dallas Mavericks organization. Qualifications & Experience Required Qualifications • Minimum 1–3 years of culinary experience in a restaurant, hotel, catering, private club, or hospitality environment., • Basic understanding of cooking techniques, food preparation, and kitchen operations., • Ability to follow recipes and production standards consistently., • Strong work ethic and willingness to learn., • Ability to work efficiently in a fast-paced environment., • Strong organizational and time-management skills., • Ability to communicate effectively and work as part of a team., • Food Handler Certification required or ability to obtain upon hire. Preferred Qualifications • Experience in high-volume hospitality operations., • Culinary school training or formal culinary education., • Experience supporting catering, banquet, sports hospitality, or premium dining operations., • Knowledge of multiple cooking stations including grill, sauté, pantry, and production. Core Competencies • Culinary Fundamentals, • Attention to Detail, • Teamwork & Collaboration, • Time Management, • Organization, • Accountability, • Adaptability, • Professionalism, • Food Safety Awareness, • Sense of Urgency Work Environment & Physical Requirements • Fast-paced culinary and professional sports environment., • Extended periods of standing and walking., • Frequent exposure to kitchen equipment, hot surfaces, refrigeration, and production areas., • Ability to lift and carry up to 50 pounds., • Frequent bending, reaching, pushing, pulling, and repetitive motions., • Ability to work evenings, weekends, holidays, and special events as business demands require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center The Line Cook role offers an opportunity to work within one of the most unique culinary operations in professional sports. Team members gain exposure to high-level hospitality operations, premium food service, executive dining, player dining, and special event execution while working alongside experienced culinary professionals. The successful candidate will join a culture committed to excellence, teamwork, discipline, and continuous improvement while building valuable culinary experience within the Dallas Mavericks organization.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    25 days ago
    $30000–$70000 yearly
    Part-time
    Dallas

    We are seeking a Customer Service Representative to serve as the main point of contact for customers. In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. This role is ideal for someone who is empathetic, detail-oriented, and passionate about helping people. Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a timely and professional manner, • Resolve customer issues, complaints, and requests with accuracy and empathy, • Maintain detailed records of customer interactions using CRM tools, • Escalate complex issues to senior support or management when needed, • Provide product or service information clearly and confidently, • Collect customer feedback to improve overall experience and service quality, • Work closely with internal teams to ensure smooth problem resolution Required Qualifications • High school diploma or equivalent (Associate’s or Bachelor’s preferred), • 6 months of experience in customer service, support, or client-facing role, • Strong written and verbal communication skills, • Ability to multitask in a fast-paced environment, • Basic computer skills and familiarity with CRM systems, • Strong problem-solving and active listening skills Preferred Skills • Experience in customer experience or customer success roles, • Bilingual abilities (a plus, not required), • Experience working remotely or in digital support environments What We Offer • Competitive salary (based on experience), • Flexible work arrangements (remote), • Training provided, • Opportunities for career growth within customer experience or operations, • Supportive team culture focused on development and learning

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