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Summary of Position Welcome and warmly greet guests on arrival. Answer telephone, take reservations, input online orders, and manage the efficient and timely seating of guest to a table that best serves their wishes. Duties and Responsibilities Warmly and graciously greets all guests upon arrival. When possible, open front door for guests entering or leaving the restaurant. When immediate seating is limited, records guest names and number of people in party. Call out name and/ or number of party when tables become available. Provides guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests. Accommodate special seating requests for guests whenever possible. Seat guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their servers name. Inspect table for proper presentation and completeness. Relay messages to servers and bussers as needed. Maintain supplies of mints and toothpicks at the host stand. Clean menus of food and stains. Perform other duties as assigned by the manager on duty. Thank guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty. Explain the restaurant concept to guests. Give directions to the restaurant to guest inquiring for it. Input online orders into the POS. Review and confirm online reservations through OpenTable. Qualifications No previous restaurant experience or training required. On the job training will be provided. Experience is a plus. Must be a team player and demonstrate organizational skills. Must have excellent interpersonal skills and confidence. Be able to work in a standing position for long periods of time (up to 10 hours). Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guest. Must have exceptional grooming habits. Ability to work in a fast paced environment. Fluency in other languages are a plus. Be flexible and willing to assist as needed to ensure all restaurant standards are met.
Full job description Campus is on a mission to maximize access to a world-class education. At Campus, students come first, and we mean it. Our goal is to enable everyone to have access to a superb education without having to take on student debt. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs. We're backed by an investor team that believes deeply in our vision for the future of education - our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O'Neal and others who support our vision for the future of education in America. Position Overview: The Admissions department has a critical team of Admissions Counselors across the country who interact with potential students on a daily basis. Our Admissions Counselors serve as the first point of contact for prospective students as they explore their college options. This team helps prospective students understand how Campus can meet their academic needs and supports them closely throughout the evaluation and enrollment process. As an Admissions Counselor your primary responsibility will be to grow overall student enrollments, educate potential students on the value of Campus, and take part in the college admissions process. You will partner closely with Marketing, Student Success and other internal teams to ensure a seamless transition for students through setting processes, procedures, customer service standards, and ensuring their delivery to all prospective students. This role reports to the Director of Admissions. What you'll do: Make outbound calls, emails, SMS, and live chats to potential students who have requested information about Campus programs Own the full-cycle admissions process Evaluate the prospective student's needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision on program/course offering, delivery mode, and school fit Present information accurately and ethically regarding the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student Generate inquiries from prospective students that convert to enrolled students Share the value of Campus with prospective students Assist in reducing pre-enrollment attrition About you: 1 to 2 years of experience in higher education admissions and recruiting Experience in a KPI/ metric driven environment with a sense of urgency A deep understanding of the sales process and the challenges and opportunities it presents Ability to thrive in a fast-paced, evolving startup environment Proficient in working within Salesforce or a related CRM system and advanced knowledge of GSuite Excellent communication skills, both written and verbal, and able to effectively interact with stakeholders at all levels Proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously Has passion for ensuring access to higher education Location: NYC | Onsite Tuesday, Wednesday & Thursday in our Tribeca office from 10 am to 7 pm EST daily What you'll get: Opportunity for impact– as an early team member, you'll be an integral player in bringing our vision for American higher education to life Medical, Dental, and Vision Insurance Salary: $55,000 - $60,000 Equity: A competitive equity package befitting this crucial role Unlimited PTO and hybrid work schedule