Host / Hostess

Host & Hostess

24 April 2024306 views

Summary of Position
Welcome and warmly greet guests on arrival. Answer telephone, take reservations, input online orders, and manage the efficient and timely seating of guest to a table that best serves their wishes.
Duties and Responsibilities
Warmly and graciously greets all guests upon arrival.
When possible, open front door for guests entering or leaving the restaurant.
When immediate seating is limited, records guest names and number of people in party.
Call out name and/ or number of party when tables become available.
Provides guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in service stations.
Upon seating, offer guests a menu and inform them of their servers name. Inspect table for proper presentation and completeness.
Relay messages to servers and bussers as needed.
Maintain supplies of mints and toothpicks at the host stand.
Clean menus of food and stains.
Perform other duties as assigned by the manager on duty.
Thank guests as they leave and invite them to return.
Relay guest comments or suggestions to the manager on duty.
Explain the restaurant concept to guests.
Give directions to the restaurant to guest inquiring for it.
Input online orders into the POS.
Review and confirm online reservations through OpenTable.
Qualifications
No previous restaurant experience or training required. On the job training will be provided. Experience is a plus.
Must be a team player and demonstrate organizational skills.
Must have excellent interpersonal skills and confidence.
Be able to work in a standing position for long periods of time (up to 10 hours).
Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guest.
Must have exceptional grooming habits.
Ability to work in a fast paced environment.
Fluency in other languages are a plus.
Be flexible and willing to assist as needed to ensure all restaurant standards are met.
  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Intermediate
  • Employment
    Part-time
  • Salary
    $18 – $21 hourly

pin icon375 South End Avenue, Manhattan, 10280, New York

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HostNew York

Mediterranean Restaurant • 11-50 Employees

Hiring with us since April, 2024

A waterfront dining destination in the heart of battery park serving traditional Mediterranean inspired fare and cocktails. Dine Al fresco on one of our two outdoor terraces or in our indoor dining room with floor to ceiling windows with di

Ken Andrews avatar icon
Ken AndrewsActive 10 days ago

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