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Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team Composer sits at the center of Klaviyo's strategy to define the future of AI-native marketing. As Klaviyo's AI-powered marketing orchestration product, Composer helps marketers move from an idea to launch-ready campaigns, flows, audiences, and content through a conversational experience dramatically reducing manual effort and making AI a true execution layer for marketers. The Native Composer team is responsible for shaping how AI agents operate across Klaviyo's core product surfaces from content generation and campaign creation to workflow orchestration, analytics, optimization, and support. Sitting at the intersection of AI systems, product experience, platform architecture, and go-to-market strategy, the team is building the foundation for intelligent, AI-native marketing workflows. In this role, you will help define how AI agents interact with users across one of the leading marketing platforms in the industry. You'll shape the systems, workflows, and experiences that enable marketers to move faster, make smarter decisions, and execute more effectively with AI as an active collaborator. By improving the quality, extensibility, and intelligence of Composer, you'll help establish Klaviyo as a leader in agentic marketing software while driving meaningful customer and business impact. Please note this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. The Role We're looking for a Lead Product Manager to own the strategy and execution for Native Composer, Klaviyo's in-app AI assistant and orchestration experience. In this role, you will define how marketers interact with AI across Klaviyo's product ecosystem, shaping experiences that combine conversational interfaces, sub-agents, workflow automation, and intelligent recommendations into a cohesive execution platform. You'll work closely with Engineering, Design, Data Science, Research, and GTM teams to build scalable agentic systems that are reliable, extensible, and deeply integrated into marketer workflows. This includes defining orchestration patterns, onboarding new skills and agents, improving agent quality and usability, and ensuring Native Composer and Standalone Composer evolve cohesively where appropriate. This role is ideal for a product leader who enjoys operating in highly ambiguous, fast-moving environments and is excited about shaping the future of AI-native software experiences. What You'll Do • Define and own the product vision and roadmap for Native Composer., • Own the end-to-end in-app AI assistant experience, including conversational UX, sub-agent orchestration, and expansion into native product surfaces such as sidebars, inline assistance, floating action buttons, and full-page workflows., • Partner with Engineering and Design to translate marketer workflows into scalable agentic experiences across Klaviyo's core product surfaces., • Define the contribution framework for skills and agents across 7+ contributing teams, including integration patterns, quality standards, evaluation processes, and operational guardrails., • Drive convergence between Native Composer and Standalone Composer where shared systems and experiences create leverage., • Improve the reliability, usability, and effectiveness of AI-powered workflows across campaign creation, audience building, analytics, optimization, and support., • Partner with Marketing, Operations, Customer Success, and Sales teams to shape product positioning, packaging, and go-to-market execution., • Engage directly with customers to understand emerging workflows, pain points, and adoption drivers for AI-assisted marketing., • Define and track key product and operational metrics related to adoption, retention, agent quality, workflow success, and customer impact., • Lead cross-functional initiatives across Product, Engineering, Design, Research, Data Science, and GTM organizations., • Communicate product strategy, tradeoffs, and execution priorities clearly across stakeholders and executive leadership. Who You Are • 7–10+ years of product management experience, including ownership of technically complex or platform-oriented products., • Experience building AI-powered products, conversational interfaces, workflow automation systems, or agentic experiences., • Strong technical depth with the ability to partner closely with engineers on systems architecture, orchestration, integrations, and scalability., • Track record of building customer-facing products on top of sophisticated backend or platform systems., • Experience leading ambiguous, cross-functional initiatives with multiple stakeholders and contributing teams., • Strong customer empathy and ability to translate complex workflows into intuitive product experiences., • Excellent communication and stakeholder management skills, including experience influencing senior leadership., • Strong analytical and systems-thinking capabilities., • Experience in marketing technology, SaaS platforms, productivity tooling, or AI copilots is a strong plus., • Familiarity with evaluation systems, AI quality frameworks, or LLM-powered experiences is a plus. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000—$252,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionWho We Are AI is changing how software gets built. Code production is becoming a commodity. The focus is shifting from writing code to orchestrating, verifying, and governing change – and the toolchain is the new constraint. Gradle Technologies is at the center of this shift. We build Develocity, the context-engineering layer for AI-driven software delivery used by some of the world's leading software organizations – Netflix, Airbnb, Spotify, SAP, major global banks, and hundreds more. Develocity helps software teams achieve delivery excellence through deep observability, build and test acceleration and efficiency, and AI-powered intelligence across the entire toolchain – for Gradle Build Tool, Apache Maven™, sbt, Bazel, npm, and Python, with support for additional build tools coming soon. We are an AI-native company. AI is not a feature we're bolting on – it's central to how we work, how we think about our product, and where we're heading. We're investing deeply in making Develocity's unique data and decades of domain expertise accessible to both humans and AI agents, with trust, evidence, and explainability at the core of everything we build. We have partnered with the Apache Software Foundation, the Commonhaus Foundation, the Micronaut Foundation, and other OSS projects such as DuckDuckGo, Spring, Quarkus, Kotlin, JUnit, AndroidX, and many more to bring the values of Develocity also to the OSS Community. Our Values Seek to Understand: Everything starts with listening and understanding; we strive to understand diverse viewpoints, problems, and motivations. Before we take action, we ensure we truly grasp the challenges, perspectives, and goals. Know the Why: We approach our work with a clear sense of purpose, ensuring every step is deliberate and focused. We take meaningful action with urgency, but never at the expense of thoughtful consideration. Innovate & Iterate: We embrace challenges and are not afraid to try new things, even if they might fail. With a deep understanding and a clear purpose, we can develop creative, bold solutions to tackle challenges. Own the Outcome: We are empowered to take initiative, and we maintain transparency in our work and its outcomes. When we execute, we take responsibility for our decisions, measure the success of our innovations, and learn from the results. Who You Are You are an experienced and passionate B2B Senior Product Manager with a proven track record of leading strategy, roadmap, and delivery in the observability space. You have honed your skills at an industry-leading observability or developer tooling company. You have a deep understanding of how to extract actionable intelligence from complex, high-volume telemetry, and you recognize how AI-driven software delivery is making deep, trustworthy toolchain observability more critical and more complex than ever. You bring experience defining product requirements for telemetry collection, analytics, and alerting across the software delivery lifecycle. You have a keen instinct for translating customer needs and market trends into product decisions that accelerate time-to-value. You have a strong sense of the full customer lifecycle, from initial discovery through adoption and long-term value realization. A strong cross-functional collaborator, you are equally comfortable working with engineering, sales, and marketing. Responsibilities Product Strategy & Vision: • Define and articulate a clear product vision, strategy, and roadmap for Toolchain Observability – accounting for how AI-driven development (coding agents, agent swarms, software factories) is generating new classes of telemetry and raising the bar for what teams need to see, trust, and act on across the software delivery lifecycle., • Conduct thorough market research, competitive analysis, and customer interviews to identify opportunities and unmet needs across cloud, hybrid, and on-premises deployments., • Develop business cases for new product initiatives. AI Integration: • Establish the product direction for how AI agents and autonomous workflows benefit at scale from Develocity's capabilities to observe the toolchain, both as consumers of build, test, and toolchain signals, and as workloads that change what needs to be observed., • Collaborate with the AI strategy team to identify opportunities where Develocity's unique data and domain expertise can power AI-driven observability and diagnostics capabilities., • Stay current with the rapidly evolving AI tooling landscape and evaluate how LLMs, coding agents, and agentic workflows impact telemetry, debugging, and root-cause analysis across the software delivery lifecycle – locally and on CI. Requirements & Prioritization: • Gather, analyze, and prioritize product requirements, synthesizing input from all stakeholders, including customers, sales, support, and engineering., • Translate high-level business requirements into prioritized functional requirements with a strong value proposition., • Make pragmatic roadmap prioritization decisions with a clear rationale. Go-to-Market: • Work with sales and marketing to develop go-to-market strategies, product positioning, and messaging., • Develop go-to-market materials to support the enterprise sales motion, such as presentations and demos., • Partner with customer-facing teams to understand and address customer pain points. Customer & Market Advocacy: • Evangelize for your products, presenting to customers, partners, and at conferences, as well as internally., • Actively engage with industry standards bodies and communities around Developer and Agent Productivity Engineering and software delivery observability., • Act as an external thought leader in the Toolchain Observability space.Minimum Qualifications, • 5+ years of experience in product management in a customer-facing, B2B context., • Deep domain knowledge of observability., • Prior experience as a software engineer or DevOps engineer., • Proven ability to build and manage a pragmatic product roadmap., • Use of Agentic AI tools in your daily workflow to increase productivity and output., • Strong analytical skills with the ability to leverage data to inform product decisions., • Excellent collaboration and communication skills.Preferred Qualifications, • Experience with developer tooling, build systems, or CI/CD products., • Experience with building AI-powered products, agentic workflows, or LLM-based tooling.What We Offer, • Work on a widely used product with a clear vision for the future, at the intersection of AI and developer tooling., • Contribute to leading solutions in the new industry of Developer and Agent Productivity Engineering., • Close collaboration with an ambitious and experienced team., • Opportunities for growth in your career and in leadership responsibilities., • In-person meetings, such as our annual company offsite, team meetings, and onboarding., • Work from home in a remote-first environment., • Competitive salaries and equity grants.Compensation The US salary range for this position is $160,000-240,000, which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors, including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process. Location Remote from anywhere in the EST timezone. While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Engineering Manager, Customer Agent Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before. Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future. We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems. In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents. This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale. How You Will Make a Difference: • Lead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself., • Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met., • Actively participate in interviewing, hiring, and team leveling., • Develop SMART goals and career development plans for direct reports., • Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap., • Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions., • Advise the team on modeling, system design, experimental design, and implementation decisions., • Improve engineering-wide processes such as recruiting, performance development, communication, and agile development., • Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.Who You Are:, • Experience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems., • 5+ years of experience in software engineering, 2+ years of experience managing engineering teams, including remote members and lead engineers., • Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value., • Motivated to grow the team through developing current members and attracting new talent to expand capabilities., • Eager to engage with code, understand the product area, and provide applicable technical mentorship., • In-depth understanding of common engineering architectures for highly scalable systems., • Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams., • Comfortable conducting performance reviews and mentoring team members at all levels.Bonus Points:, • We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team. Boston, MA - Hybrid Role We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

The architect of how the agency runs. Department: Executive Leadership Reports To: Founder & CEO Type: Full-Time, Salaried Location: United States or Canada Hours: Eastern Time core hours, Mon-Fri Start: ASAP This is the moment you join. The company is in motion across four major fronts: • Flagship Event: Hosting roughly 200 agency owners across four days in Las Vegas (June 11-14)., • Geographic Expansion: Scaling into the United Kingdom market., • AI Integration: Deploying a full AI agent infrastructure across the business., • HQ Buildout: Establishing a flagship destination headquarters for the agency industry. The person who joins now is not joining a finished company. They are joining a company being built. We are a high-ticket coaching, consulting, and implementation firm. We work exclusively with $1M–$10M+ agency owners, helping them transform from "talent-heavy, owner-dependent" businesses into high-margin, scalable operations. We do this through high-level masterminds, implementation intensive programs, and advanced AI-agent integration. We are a "systems-first" company. We don't just teach the standard; we build it. The Director of Operations is the "Right Hand" to the CEO. While the CEO focuses on vision, marketing, and the "Big Ideas," you own the machine that makes those ideas a reality. You are responsible for: • System Integrity: Ensuring every department (Sales, Marketing, Success, Admin) has a clear, documented, and automated operating system., • Strategic Execution: Turning high-level visionary goals into project plans with clear owners, timelines, and milestones., • Performance Management: Ensuring the team hits their KPIs and that the company stays on its "rhythm" (Daily/Weekly/Quarterly)., • Operational Leverage: Finding ways to increase output and revenue without a linear increase in headcount or effort. You are a high-level Operator. You don’t just "manage" people; you architect the environment they work in. • You are a Builder: You prefer the "blank page" to a maintenance role. You love the puzzle of making a messy process clean, fast, and scalable., • You are Detail-Obsessed: You notice the typo in the SOP, the broken automation in the CRM, and the missing owner on the project task., • You are Commercially Driven: You understand that operations exist to drive profit. You think in terms of capacity, client retention, and ROI., • You are High-Velocity: You move fast. You don’t need weeks to "get settled." You start spotting leaks and building fixes on day one., • You are Tech-Fluent: You understand how to bridge the gap between human workflows and software tools (Project Management, AI, CRM). 1. Infrastructure & Systems Architecture • Own the tech stack. Ensure our project management software, CRM, and communication tools are integrated and used properly., • Build the "Knowledge Base." Oversee the creation and maintenance of the vault containing all company SOPs, scripts, and workflows. 1. Departmental Performance & Accountability • Conduct weekly 1:1s with department heads to track progress against quarterly rocks., • Hold the team accountable to the standard. You are the "Keeper of the Bar." 1. Project Management & Delivery • Act as the central hub for major company initiatives (e.g., event launches, geographic expansion)., • Ensure projects stay on budget and on schedule, identifying and removing blockers before they stall progress. 1. Financial & P&L Oversight • Review departmental spending and budgets with the CEO., • Analyze operational data to identify trends in client churn, sales efficiency, and delivery capacity. 1. Operating Rhythm • Own the cadence: Daily Huddles, Weekly Lead-Team Meetings, and Quarterly Offsites., • Ensure communication is crisp, meetings are productive, and action items are captured., • Senior Leadership Experience: 5+ years in a senior operations role (COO, Director of Ops, or GM) within a professional services, coaching, or high-growth agency environment., • Systems Track Record: You must be able to show us the actual systems you have built. If you only "managed a team that built it," you are not the right fit., • Remote Discipline: Ability to lead a distributed team across multiple time zones while remaining highly visible and accessible., • Eastern Time Alignment: Availability during core ET business hours is mandatory., • Software Mastery: Expert proficiency in Project Management (ClickUp preferred), CRM systems (GoHighLevel/HubSpot), and Slack. Compensation: $100,000 to $160,000 + bonus Benefits: Full health, dental, vision. PTO. Travel covered. Every candidate must complete the following before being considered: Step 1. Complete the behavioral/Culture Index survey (the link will be sent on a separate email upon application) Step 2. Submit your resume and a 3-to-5 minute video. Use it to walk us through one operational system you have personally built and scaled. Describe what was broken, what you built, and what changed because of it. Step 3. Qualified candidates will be invited into our hiring pipeline for interviews with the recruiting team, the hiring manager, and the CEO.

The architect of how the agency runs. Department: Executive Leadership Reports To: Founder & CEO Type: Full-Time, Salaried Location: United States or Canada Hours: Eastern Time core hours, Mon-Fri Start: ASAP This is the moment you join. The company is in motion across four major fronts: • Flagship Event: Hosting roughly 200 agency owners across four days in Las Vegas (June 11-14)., • Geographic Expansion: Scaling into the United Kingdom market., • AI Integration: Deploying a full AI agent infrastructure across the business., • HQ Buildout: Establishing a flagship destination headquarters for the agency industry. The person who joins now is not joining a finished company. They are joining a company being built. We are a high-ticket coaching, consulting, and implementation firm. We work exclusively with $1M–$10M+ agency owners, helping them transform from "talent-heavy, owner-dependent" businesses into high-margin, scalable operations. We do this through high-level masterminds, implementation intensive programs, and advanced AI-agent integration. We are a "systems-first" company. We don't just teach the standard; we build it. The Director of Operations is the "Right Hand" to the CEO. While the CEO focuses on vision, marketing, and the "Big Ideas," you own the machine that makes those ideas a reality. You are responsible for: • System Integrity: Ensuring every department (Sales, Marketing, Success, Admin) has a clear, documented, and automated operating system., • Strategic Execution: Turning high-level visionary goals into project plans with clear owners, timelines, and milestones., • Performance Management: Ensuring the team hits their KPIs and that the company stays on its "rhythm" (Daily/Weekly/Quarterly)., • Operational Leverage: Finding ways to increase output and revenue without a linear increase in headcount or effort. You are a high-level Operator. You don’t just "manage" people; you architect the environment they work in. • You are a Builder: You prefer the "blank page" to a maintenance role. You love the puzzle of making a messy process clean, fast, and scalable., • You are Detail-Obsessed: You notice the typo in the SOP, the broken automation in the CRM, and the missing owner on the project task., • You are Commercially Driven: You understand that operations exist to drive profit. You think in terms of capacity, client retention, and ROI., • You are High-Velocity: You move fast. You don’t need weeks to "get settled." You start spotting leaks and building fixes on day one., • You are Tech-Fluent: You understand how to bridge the gap between human workflows and software tools (Project Management, AI, CRM). 1. Infrastructure & Systems Architecture • Own the tech stack. Ensure our project management software, CRM, and communication tools are integrated and used properly., • Build the "Knowledge Base." Oversee the creation and maintenance of the vault containing all company SOPs, scripts, and workflows. 1. Departmental Performance & Accountability • Conduct weekly 1:1s with department heads to track progress against quarterly rocks., • Hold the team accountable to the standard. You are the "Keeper of the Bar." 1. Project Management & Delivery • Act as the central hub for major company initiatives (e.g., event launches, geographic expansion)., • Ensure projects stay on budget and on schedule, identifying and removing blockers before they stall progress. 1. Financial & P&L Oversight • Review departmental spending and budgets with the CEO., • Analyze operational data to identify trends in client churn, sales efficiency, and delivery capacity. 1. Operating Rhythm • Own the cadence: Daily Huddles, Weekly Lead-Team Meetings, and Quarterly Offsites., • Ensure communication is crisp, meetings are productive, and action items are captured., • Senior Leadership Experience: 5+ years in a senior operations role (COO, Director of Ops, or GM) within a professional services, coaching, or high-growth agency environment., • Systems Track Record: You must be able to show us the actual systems you have built. If you only "managed a team that built it," you are not the right fit., • Remote Discipline: Ability to lead a distributed team across multiple time zones while remaining highly visible and accessible., • Eastern Time Alignment: Availability during core ET business hours is mandatory., • Software Mastery: Expert proficiency in Project Management (ClickUp preferred), CRM systems (GoHighLevel/HubSpot), and Slack. Compensation: $100,000 to $160,000 + bonus Benefits: Full health, dental, vision. PTO. Travel covered. Every candidate must complete the following before being considered: Step 1. Complete the behavioral/Culture Index survey (the link will be sent on a separate email upon application) Step 2. Submit your resume and a 3-to-5 minute video. Use it to walk us through one operational system you have personally built and scaled. Describe what was broken, what you built, and what changed because of it. Step 3. Qualified candidates will be invited into our hiring pipeline for interviews with the recruiting team, the hiring manager, and the CEO.

Job Description Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. With a focus on Sovereign AI—secure, compliant, and infrastructure-flexible deployments—H2O.ai delivers solutions that align with the highest standards of data privacy and control. Our open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Chipotle, Workday, Progressive Insurance, and NIH. H2O.ai partners include NVIDIA, Dell Technologies, Deloitte, Ernst & Young (EY), Snowflake, AWS, Google Cloud Platform (GCP), VAST Data and MinIO. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users. H2O.ai has raised 256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life. For more information, visit www.h2o.ai. About This Opportunity We are looking for a Senior Sales Engineer - AI to join our team. In this role, you’ll combine deep technical expertise in Machine Learning and Generative AI with strong pre-sales solutioning skills to help enterprise customers design, adopt, and scale AI using the H2O.ai platform. You’ll work hand-in-hand with Sales, Product, and Customers - leading technical discovery, designing architectures, running demos and pilots, and guiding customers through their end-to-end AI journey. This position is based in Boston, Massachusetts. What You Will Do • Partner with Sales to drive pre-sales success: lead discovery sessions, identify customer needs, design technical solutions, and build winning proposals., • Execute high-impact proof of value that moves beyond technical feasibility to demonstrate ROI, such as cost per token or measurable accuracy gains in production using H2O AI Enterprise Platform: Predictive, Generative, and Agentic AI, • Build and present custom AI/ML/GenAI solutions tailored to industry verticals (banking, finance, insurance, healthcare, manufacturing, retail, public sector)., • Showcase hands-on expertise with LLMs: fine-tuning, evaluations, RAG, and Agentic pipelines., • Design and build sophisticated Agentic Workflows, beyond simple RAG to multi-agent systems that can reason, use tools, and execute complex business logic autonomously., • Design reference architectures and deployment strategies for enterprise customers across cloud (AWS, Azure, GCP), hybrid, and on-prem., • Architect integrated solutions that leverage the full H2O stack: using Driverless AI for predictive features, h2oGPTE for unstructured data synthesis, • Guide customers on MLOps, Kubernetes deployments, CI/CD integration, monitoring, and governance to ensure their applications are production-ready., • Work closely with Product Management to influence the product roadmap based on customer and field insights., • Contribute to thought leadership by creating solution blueprints, best practices, and reusable assets; represent H2O.ai at events, roundtables, webinars, and conferences.What We Are Looking For, • 5+ years in pre-sales, sales engineering, or solution architecture roles for enterprise AI/ML platforms., • Hands-on expertise in Generative AI and ML: LLM fine-tuning, evaluation, pipelines, predictive ML algorithms., • Proven experience with cloud-native deployments (AWS, Azure, GCP), Kubernetes, and enterprise integration., • Master the art of technical storytelling, the ability to whiteboard a complex Kubernetes deployment for an IT Director, then pivot to explaining the risk-mitigation benefits of 'Guardrails' to a Chief Risk Officer., • Excellent presentation and communication skills: confident in front of C-level executives and technical teams., • Experience with H2O.ai products or similar enterprise AI/ML platforms is a plus., • Willingness to travel up to 50% to support strategic accounts.How to Stand Out, • Experience running POCs, pilots, and executive workshops that accelerate AI adoption., • Familiarity with enterprise security, compliance, and governance in AI deployments., • Demonstrated thought leadership (talks, blogs, open-source contributions)., • Vertical domain expertise (e.g., BFSI, telco, pubic sector, manufacturing, retail). Why H2O.ai? • Market leader in total rewards, • Remote-friendly culture, • Flexible working environment, • Be part of a world-class team, • Career growth H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose. Please visit www.H2O.ai to learn more. #LI-Hybrid Powered by JazzHR 5YV5AVAA69

Job DescriptionDescription: As a leader in small group travel, Odysseys Unlimited designs and operates exceptional guided tours around the world, giving guests the opportunity to experience the rich cultures, history, and people of the places we visit. We are committed to a culture of excellence, career growth, and fostering an inclusive environment at our headquarters in Newton, Massachusetts and wherever our travels take us. We value diverse perspectives and believe that solutions can, and should, come from everyone. Our team is made up of adventurous, dedicated individuals who take pride in helping our guests realize their travel dreams. Our employees are part of a company committed to making a positive impact by giving back both locally and to the communities we visit abroad. We are an equal opportunity employer, offering a collaborative and supportive environment where you can discover all the travel industry has to offer. Location: Part-time employees in this position must work remotely from the state of Massachusetts. This is a fully remote position. Expected to pay hourly rate: $25.49 - $26.82 / hour Title: Travel Counselor – Part Time Reporting to: Supervisor, Reservations and Customer Service Working in a professional environment as part of the Reservations and Customer Service team, this position requires an articulate candidate who will be committed to the highest level of customer service and possess excellent listening, communication, and telephone skills. We are looking for a positive individual with contact center or customer service experience who will enjoy assisting mature guests in making travel plans and provide an exceptional level of personal attention and care to them before, during and after the tour. Requirements: Responsibilities: • Provide professional assistance for incoming customer telephone calls for service and sales., • Maintain the highest degree of telephone etiquette on all calls taken., • Conduct outbound calls as needed (collections, date consolidation, requested call-backs)., • Update and maintain reservation information in accordance with company guidelines., • Administrative responsibilities including data-entry and quality assurance., • Maintain collaborative relationships with co-workers to achieve departmental goals and foster a positive work environment., • Make and take calls with colleagues to cultivate a better understanding of departmental processes and policies., • Assume responsibilities for other projects as assigned. Must be available to work: • August 24 through October 2 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday., • October 5, and onward: a minimum of 15 hours per week is required within the parameters below., • Monday: any hours between 9:00 a.m. to 7:00 p.m. ET., • Tuesday, Wednesday, and Friday: any hours between 12:00 p.m. to 3:30 p.m. ET., • Thursday: any hours between 11:00 a.m. to 4:00 p.m. ET. Once a schedule is agreed upon changes will be on a request basis. • Additional hours may be available for up to a maximum of 29 per week. Qualifications: • Minimum two years in a customer service environment., • Exceptional communication skills (both verbal and written)., • Ability to communicate with mature guests in a courteous, calm, and empathic manner., • Excellent organizational skills with high attention to detail and accuracy., • Computer literacy including MS Word, Excel, and Outlook., • Ability to multitask and work in a fast-paced, team environment., • International travel experience (outside of North America) preferred., • Call/contact center experience a plus . Odysseys Unlimited’s Benefits for Guest Services Part-time Employees (eligibility for most benefits is date of hire): • 401(k) plan with generous company match., • Discretionary financial performance bonus., • Paid time off:, • Vacation time (accrue based on hours worked up to 37.5 hours per year)., • Sick time (accrue based on hours worked up to 40 hours per year)., • Holidays & bereavement leave (based on regular scheduled hours)., • MA Paid Family & Medical Leave (PFML) based on state plan., • 100% remote work and training plus flexible work hours (depending on position)., • International Airlines Travel Agent Network (IATAN) Membership (20+ hours weekly required)., • Familiarization training trips for most positions (after 1 year of service and 1,000 hours worked eligible for participation)., • 25% Employee Discount on Odysseys’ Tours (after 1 year of service and 1,000 hours worked)., • Opportunities to participate in Odysseys’ company and wellness events., • Charitable donation program and fundraising events including sponsored Walk for Hunger Team and more., • Employee-led Diversity, Equity, and Inclusion (DEI) Committee. The above benefits are current as of this posting. These benefits are subject to change and may have additional eligibility requirements. Odysseys Unlimited’s Human Resources department can answer any questions a candidate may have. Odysseys Unlimited is proud to be an Equal Employment Opportunity employer committed to maintaining a diverse and inclusive workplace. Applicants will not be discriminated against because of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, or any other status protected by law. All employment decisions are based on individual qualifications and business needs to further the principle of equal employment opportunity.

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Job Description Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus commission) If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too—and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We don’t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment. We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen. The Problem with Most Insurance Jobs: Let’s be real—most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable. At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when they’re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training." Here, we actually mean it. And we have a proven track record of success to back it up. What We Offer: A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. You’ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time. A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you. Key Responsibilities: Present and sell insurance products to new and existing customers. Reach out to potential clients who have requested coverage. Handle customer inquiries and resolve complaints. Participate in regular Zoom training sessions. Who We're Looking For: Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM platforms is helpful. You know how to build rapport and trust with clients. You’re deadline-driven, detail-oriented, and dedicated to delivering results. Integrity and a strong work ethic are a must. We’re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If you’re ready to take control of your future and create a career you can be proud of, we’d love to connect. Why Choose Us? True Agency Ownership: Here, you’ll have the chance to own your business—contractually protect what you build. Game-Changing Lead Program: We provide the industry’s best leads, generated in-house and heavily subsidized to help you succeed. Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. You’ll have a system to follow at every step of the way. Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one. Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry. World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered. Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited. A Few More Details: This role does require a Life and Health Insurance License, but don’t worry—we’ll help you obtain it through a streamlined online course that takes just 7-10 days. Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance. Ready to Build Your Future with Us? If you're ready to make a difference—not just in your own life, but in the lives of others—apply today. We can’t wait to see how you define success. About Kimbrell Agency: Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history. Company website: https://www.kimbrellagency.com/

About the job Remote Travel Agent/Advisor Join Our Remote Team! Transform your passion for exploring into a fulfilling career with our remote business opportunity. Whether you're a novice or seasoned professional, reach out to us to embark on your journey as a Remote Travel Agent/Advisor #J-18808-Lj

Job DescriptionCompany Description Job Description At SIXT, we don't just hire for jobs - we build leadership careers. 1ST GEAR! is our global Management Trainee Program - a dynamic, 12-month journey designed to fast-track your way into a real leadership role. From day one, you’ll gain hands-on experience, take on responsibility, and develop the skills you need to lead in one of the world’s most innovative mobility companies. What makes this program unique? You don’t just complete it - you graduate into a leadership position. Whether it’s managing your own downtown branch or becoming part of a high-performing airport leadership team, your next career step is guaranteed. We’re looking for ambitious, curious, and proactive individuals who are ready to roll up their sleeves and grow fast. If you want to make an impact, lead with confidence, and shape the future of mobility, 1ST GEAR! is your starting line. YOUR MANAGEMENT CAREER PATH AT SIXT • You take on responsibility early in your 12-month program, support the achievement of our operational goals, and contribute to greater efficiency and shared success within the team. Upon successful completion of the program, you will be placed directly in a leadership position anywhere in the United States, • You gain insights into key business areas such as Sales, Customer Service, Fleet Management, and Performance Management, and develop further along clear learning and performance goals, • You work in the operational day-to-day business from day one, get to know our core operations as a Rental Sales Agent, and are supported through training in communication, conflict resolution, sales, and problem-solving strategies, • You collaborate closely with Branch Managers and Area Directors to learn leadership on the job YOUR SKILLS MATTER • Growth Mindset You have completed a bachelor's degree or gained relevant professional experience in Sales, Customer Service, Tourism, Hospitality and Management, • Leadership and Entrepreneurial Potential You have a hands-on, entrepreneurial mindset, driven to lead - you don’t wait for instructions, you take the lead, • Communication Excellence You have strong communication skills in English (other languages are a plus), • Proactive Attitude You work independently, solve problems, and take ownership, • Agile Flexibility You are required to work and travel within the United States as business needs dictate. This is not a fully remote position and may require periodic travel or temporary assignments in various US locations, • Mobility Readiness You hold a valid driver’s license and have at least 1 year of driving experience WHAT WE OFFER • Guaranteed Leadership Landing Role Upon successful program completion, • Attractive Compensation Package Earn an hourly rate of $26.91 with a performance-based bonus, and a company car (post-probation), • Exclusive Employee Benefits From discounted rentals and dry-cleaned uniforms to comprehensive healthcare and retirement plans, • Paid Time Off & Sick Leave Recharge with PTO and sick leave to ensure a balanced work-life experience, • Career Mobility & International Growth Opportunities across functions, cities, and even countries, • Fast-track Leadership Development A structured 12-month program that sets you up for your first management roleAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. Sawmill

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