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Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Testing and Education Counselor is responsible for conducting enhanced outreach and education, HIV/STI/HCV testing, and implementation of activities that address Social Determinants of Health (SDOH). The Testing and Education Counselor will work toward developing the quality and effectiveness of the program activities to ensure that annual program objectives are met. The Testing and Education Counselor will coordinate community outreach, tabling, and educational opportunities to increase MOCHA Buffalo’s footprint in black and brown communities. As part of the essential functions of this role, the Testing and Education Counselor: • Assists with development of the annual outreach plan, which includes face-to-face and social media strategies, goals and objectives for reaching the target population, • Promotes and administers HIV/STI/HCV testing on site and at community outreach events with a behavioral risk assessment, • Educates and refers participants to PEP, PrEP, HIV/STI/HCV testing and treatment, care coordination, HIV and Primary Medical care; assists participants with appointment reminders if needed; accompanies participants to appointments as needed Qualified candidate will have an Associate or Bachelor's degree in health related field* as well as personal or professional experience with HIV/MSM communities; must be fluent in reading, writing and speaking English (with Spanish a plus); have and maintain a current and valid NYS drivers license, verified through the NYS LENS system and the ability to travel between locations, community outreach, and program events as needed; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential. Job type: Full-time; This position requires later shifts weekly on Tuesdays and Thursdays (11a-7p) as well as periodic weekend responsibilities to community outreach and events Education and Experience: Associate or Bachelor’s degree in a health-related field*; personal/professional experience with HIV/MSM communities *with approval of department leadership, extensive relevant experience may be considered in lieu of degree This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations. This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations. What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package equaling up to 4 weeks in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.

Job Description Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full time: 2040 Seneca Street, Buffalo, NY SUMMARY OF POSITION FUNCTION: Individual Placement & Support Employment Specialists play an important role in rehabilitation programs, contributing significant value to multidisciplinary team, while being responsible for working with prospective employers to develop employment opportunities for the individual, provide job coaching and benefits counseling to the individual. MAJOR DUTIES AND RESPONSIBILITIES: • Knowledge and demonstration of agency core values in day-to-day activities, • Explore individuals’ needs in taking steps to achieve Vocational Goals., • Spend at least 65% of their work hours off-site, in the community .Off-site, community locations include but are not limited to ACCES-VR offices, employment settings, libraries, schools and colleges, coffee shops, individuals’ homes, training sites, and time spent traveling to different community locations., • Activities may include, but are not limited to, direct service provision including collaborative documentation and job development activities, such as networking with community employers., • Provider apid non-traditional employment opportunities to those individuals seeking such goals., • Provide resources for individuals regarding Work Incentive Benefits for those on SSDI/SI who pursue vocational goals., • Network within your service county with businesses and vocational programs to develop relationships for job placements., • Ability to utilize electronic data systems (i.e. electronic records and computers)., • Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related) SKILLS/COMPETENCIES: • Proficient in the use of computer software such as MSWord, Excel ,EHR and NYESS., • Completing assessments and individualized service plans., • Knowledge of principles and techniques of vocational guidance and community resources, • Experience working with benefits and financial management in relation to identified goal., • Knowledge of behavioral health diagnoses and understand barriers to employment that these health issues may present., • Creative abilities in working with clients to motivate and strategize for addressing barriers to employment or other goals., • Play an active role in service plan reviews and is a regular attendee on team meetings/case conferences to coordinate efforts with vocational staff of the ACT team to avoid duplication. EDUCATION/TRAINING REQUIREMENTS: • Must be at least 18 years of age and have a high school diploma or equivalent (GED or TASC), • Initial & on-going training in vocational services, • Initial & on-going training in benefits and financial management in relation to barriers to goals, • Training and completion of all Center of Practice Innovation Individual Placement & Support training required by Office of Mental Health. EXPERIENCE: • An ability to travel independently, or with reasonable accommodations, throughout the community and outreach with local employers., • Six (6) months of personal or professional experience in human services., • Experience in working with vocational needs of persons with disabilities OTHER REQUIREMENTS FOR INDIVIDUAL PLACEMENT & SUPPORT EMPLOYMENT SPECIALIST: • Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $20.08/hr - $25.60/hr

Job Description Overview Catholic Charities is seeking a full-time WIC Qualified Nutritionist in Erie County. The Qualified Nutritionist works cooperatively with all staff to ensure smooth and efficient clinic flow. Administers the nutrition related components of the WIC Program, following the policies and procedures of the NYS Department of Health WIC Program Manual. Determines participant medical and nutritional eligibility. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Provide Participant Centered Nutrition Services (PCNS) by phone or in person. May conduct all duties of the Competent Professional Authority (CPA), Nutrition Assistant (NA) and Program Support Staff. Assist participant with WIC Health online nutrition education. Enroll participants by completing a nutritional assessment, program eligibility and determine nutrition risk. Prescribe, tailor, authorize, issue, and reissue all food packages. Document nutrition services provided, including referrals and follow-up. Review and approve formula requests requiring medical documentation in consultation with the Health Care Provider. Conducts nutrition risk assessment to determine all nutrition risk criteria and program eligibility. Coordinate nutrition education, including breastfeeding promotion and support that is responsive to the identified needs/ interests of each high-risk participant. Conducts breastfeeding assessments and provides counseling in regard to any breastfeeding concern or issues. Refer to Designated Breastfeeding Expert as needed. Refers participants to other health-related and social services, as necessary. Tracks high- risk participants' progress in improving their health and document for outcomes. Ensure the efficient flow of the assessment and education processes. Complete required Catholic Charities, WIC and DOH trainings. Maintain continuing education credits as required by position. Comply with the Agency's Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your position in the WIC program and Catholic Charities. Provides leadership and assist in orienting, training and mentoring new Local Agency staff. Provides oversight and guidance to the CPA and NA staff. Travels to all sites, transports laptops, computers and other equipment to sites. May have to lift up to 30lbs. Performs other duties as assigned. Qualifications Registered Dietician Nutritionist (RD/RDN) OR Bachelors, master's or PhD in Nutrition Basic computer skills Must have reliable transportation, with the ability to travel to other WIC sites and transport equipment (sometimes in the middle of workday) such as laptops, printers, medical equipment, nutrition materials and scanners. Why You'll Love Working Here 37.5 hours per week, hybrid/flexible schedule 25 PTO days per year (PTO is prorated based on start date) 13 paid holidays per year (Part‑time holiday pay depends on the employee's regular schedule) Medical, dental, and vision insurance plans 403(b) retirement plan with employer contribution after six months Employer‑paid life insurance and Employee Assistance Program (EAP) Training & development opportunities Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: https://ccwny.applicantpro.com/jobs/ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org. Job Posted by ApplicantPro

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and additional contribution given as match with employee participation Health Insurance with vision component copayment plan, or high-deductible plan (FT status) HSA with high-deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! Variable day time hours. Evening group hours as needed. A Mental/Behavioral Health Counselor provides ongoing assessment and counseling services to families within the hospice care and palliative care programs. Facilitate clinical mental and behavioral health therapeutic support congruent to the plan of care. Provide customized intervention to accompany evolving needs relative to function, obstacle, and opportunity inherent in the experience of navigating serious, life-limiting, and terminal illness as a family amidst ever-increasing psychosocial burden and challenge. Provide direct support presence, advocacy and service linkage coordination to ensure indicated mental/behavioral health resources are aligned and engaged. Essential Duties and Responsibilities for a Mental/Behavioral Health Counselor: Maintain counseling caseload. Formulate a plan of care, initiate and support clients throughout the trajectory of program engagement within the interdisciplinary team model. Assess risk factors that may contribute to obstacles in provision of overall care. Assess for short and long-term service linkage and community resource engagement. Provide enhanced telephonic support to clients for enriched outreach and engagement. Provide psychoeducation to clients and facilitate resource linkage. Provide consultation to interdisciplinary team upon acute patient/family crises. Demonstrates knowledge of counseling theory and interventions in the areas of individual, family, and group work. Manage and maintain community mental/behavioral resource database and materials. Participate in supervision. Adhere to EMR and written documentation in an effective and timely fashion. Meet productivity guidelines established by HPCB. Qualifications for a Mental/Behavioral Health Counselor: Education / Certification Master's degree in counseling/social work NYS Licensure required: LMHC/LCSW/LMFT Must have a current driver's license, free of serious violations, and vehicle required to travel offsite. Experience At least 5 years of experience counseling in healthcare or mental/behavioral health setting. Experience and expertise in pediatrics/perinatal and family systems with a strong knowledgebase of community resources and healthcare organizations Job Posted by ApplicantPro

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Care Coordinator at Horizon, you will… • Provide independent, person-centered care coordination for adults living with serious mental illness (SMI)., • Conduct comprehensive member assessments and develop care plans that identify member needs and strengths., • Be responsible for independently managing a caseload of approximately 40 members., • Travel to meet members in their homes or in the community throughout Erie County., • Connect members to resources and services in the community., • Collaborate with members care team to ensure proper care is being delivered., • Creatively problem solve with members around practical obstacles, in order to meet their needs. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon., • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes., • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • A Bachelor’s degree in a human service related field and two (2) years of experience providing direct services to people with serious mental health, developmental disabilities, or substance use OR • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience providing direct services to people with serious mental health, developmental disabilities, substance use OR • A Bachelor’s degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a HH Care Manager serving the serious mental health or Serious Emotional Disturbance (SED) population, • A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required., • Excellent verbal and written communication skills., • Ability to work independently while also being part of a large team., • Organizational, time management, and problem-solving skills. Location: This position is located 1000 Young Street, Tonawanda, New York. Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.19 - $25.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Local travel between worksites, • Mobility required involving repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds, • Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Director of Behavioral Health: Join our faculty! UBMD Primary Care (aka UBMD Family Medicine) and the Department of Family Medicine are seeking a full-time Director of Behavioral Health (DBH) to develop, coordinate, direct, implement and evaluate the service delivery of behavioral health programs with health care services at the Primary Care resident sites. The DBH will develop and oversee the behavioral health policies and procedures, meeting the organization’s strategic plan to optimize the patient interaction and delivery of care model. The DBH works closely with the site’s primary care providers, the Residency Core faculty and the Behavioral Health Project team including the director, coordinator and others to ensure progress and outcomes of the project. In addition to providing education and training to residents, the DBH will work as a clinician with other members of the health care team to provide clinical care for patients with behavioral health or substance use disorders. The DBH will also coordinate lectures on mental health, addiction medicine, motivational interviewing and research topics. Responsibilities also include training and utilizing Screening, Brief Intervention and Referral to Treatment (SBIRT) according to billable guidelines. This position will come with a Clinical Assistant Professor appointment at the University at Buffalo Jacobs School of Medicine & Biomedical Sciences. Candidates must be currently licensed as a clinical social worker, mental health counselor, psychologist or nurse practitioner - psychiatric/mental health. Master’s degree from an accredited college or university in social work, mental health counseling, psychology or closely related clinical counseling field required. Minimum of five (5) years of professional experience including providing integrated (co-existing) behavioral health and primary care services preferred. Must have excellent clinical skills, as well as strong communication, multi-tasking and organizational skills. Primary work location will be 850 Hopkins Road, Williamsville but must be able to travel to other UBMD locations as needed including Erie County Medical Center and downtown Buffalo. Acceptable driver’s license per insurance standards required. Employment is contingent upon a successful background check and drug screen. AA/EOE Salary Ranges: $65k-$75k - Licensed Mental Health Counselor $80k-$90k - Licensed Clinical Social Worker $95k - $115k - Psychologist $116k - $126k - Nurse Practitioner - Mental Health/Psychiatric JOB DESCRIPTION POSITION TITLE Director of Behavioral Health LOCATION(S) 850 Hopkins Road, Williamsville REPORTS TO: Program Director /Principal Investigator of HRSA Grant FLSA STATUS: Exempt SALARY RANGE: $65,000 - $75,000 Licensed Mental Health Counselor $80,000 - $90,000 Licensed Clinical Social Worker $95,000 - $115,000 Psychologist $116,000 - $126,000 Nurse Practitioner – Mental Health/Psychiatric POSITION TYPE: Full Time Job Summary: The Director of Behavioral Health (DBH) is responsible for developing, coordinating, directing, implementing and evaluating the service delivery of behavioral health (BH) programs with primary health care services at the Primary Care resident sites in coordination with the Behavioral Health Coordinator (BHC). The DBH will develop and oversee the BH policies and procedures, meeting the organization’s strategic planning to optimize the patient interaction and delivery of care model. The DBH works closely with the site’s primary care providers, with the Residency Core faculty, and the Behavioral Health Project team including the director, coordinator and others to ensure progress and outcomes of the project. In addition to providing education and training to residents, the DBH will work as a clinician with other members of the health care team to provide clinical care for patients with behavioral health or substance use disorders. Essential Functions: • Coordinates behavioral health care with other members of the health care team., • Provides behavioral health clinical services to patients at UBFM teaching sites as the schedule dictates., • Maintains accurate and detailed patient information records; monitors progress and outcomes., • Submits charges and billing in a prompt manner., • Uses and teaches behavioral counseling and coordinates lectures on mental health, addiction medicine, motivational interviewing and research topics, as well as other relevant and/or requested topics., • Responsible for training and utilizing Screening, Brief Intervention and Referral to Treatment (SBIRT) according to billable guidelines., • Participates in interviewing residency applicants., • Attends and participates in residency meetings., • Attends and participated in assigned grant project, meetings and associated scholarly work in conjunction with staff from UBMD, Primary Care Research Institute (PCRI) and affiliated practices., • Tracks ACGME behavioral health requirements and creates required reports, including resident productivity, resident patient encounter numbers and patient surveys of residents., • Maintains clinical knowledge and skills to meet or exceed professional standards., • Maintains state licensure, insurance credentialing and other relevant professional certifications., • Directs, coordinates, and maximizes the integration and cooperation of behavioral health programs with primary health care services., • Consults with patients and primary care providers about treatment options and preferences; coordinates initiation of treatment plan and monitors patients closely (in person and/or by phone) for changes in severity of symptoms and medication side effects., • Participates in grant project coordination meetings, residency meetings including PEC, CCC, RPA, Rank List, Scholarly Day, and Thank-A-Resident Day., • Provides evidence-based, brief structures for psychotherapy., • Participates in regular caseload supervision with BHC focusing on high risk or treatment-resistant patients and reflective practice., • Prepares difficult or low improvement cases for review by the consulting psychiatrist, focusing on those patients who are not responding or adhering to treatment and communicates recommendations for treatment adjustments (i.e. medication change) to the primary care provider. Facilitates treatment referrals, as needed., • Completes relapse prevention plan with patients who are in remission., • Ensures availability to the health center staff during working hours in the event of a psychiatric emergency/crisis intervention. Participates as a member of the health center staff in the event of any other kind of emergency., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations at clinic sites., • Adheres to HIPAA and confidentiality policies and procedures. Other Functions: • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Program Director/Principal Investigator and/or other management and/or Behavioral Health Project Team representatives. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • Required to travel to other UBMDFM and associated hospital location(s)., • Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: Current New York State license as Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Psychiatric Mental Health Nurse Practitioner (PMHNP) or Psychologist. Master’s degree from an accredited college or university in social work, mental health counseling, psychology, or closely related clinical counseling field. Experience: Minimum of five (5) years of professional experience including providing integrated (co-existing) behavioral health and primary care services, teaching, balint group processing and public speaking. Knowledge, Skills & Abilities: Excellent clinical and communication skills. Previous supervisory and teaching experience preferred. Experience in solution-focused interventions preferred. Successful completion of Basic Life Support (BLS) course required. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office and/or clinic environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures., • Travel to various sites via use of personal vehicle., • May have exposure to occupational health hazards when in clinic settings. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required., • Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: • Manual dexterity to operate standard office machines/equipment such as computers, printers, phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description The Psychiatrist specializes behavioral health medicine to join our dynamic healthcare team. As a Psychiatrist in this role, you will provide expert psychiatric care with a focus on comprehensive behavioral health management. Responsibilities will include assessing patients, devising treatment plans, implementing therapeutic interventions, and collaborating with a multidisciplinary team to deliver personalized care. Responsibilities • Conduct thorough psychiatric evaluations and assessments to diagnose mental health conditions and determine appropriate treatment plans, • Develop and implement evidence-based treatment strategies, including medication management, psychotherapy, and interventional procedures, • Utilize interventional psychiatry techniques such as transcranial magnetic stimulation (TMS), IV ketamine therapy, VNS, or other emerging modalities to address treatment-resistant conditions, • Monitor and adjust treatment plans based on patient progress, clinical findings, and changes in psychiatric status, • Collaborate with emergency services as needed, • Educate patients and their families on mental health conditions, treatment options, and strategies for managing symptoms, • Maintain accurate and timely medical records and documentation in accordance with regulatory standards and best practices, • Collaborate effectively with a multidisciplinary team healthcare professionals, including advanced practice providers, psychologists, social workers, nurses, and other specialists, • Participate in clinical supervision, case conferences, and continuing education to enhance professional development and stay current with advances in psychiatry, • Supervision and/or collaboration with extenders Qualifications • Medical degree (MD or DO) and completion of residency training in psychiatry, • Board certification or eligibility in psychiatry, • Valid NY State licensure and DEA registration, • Experience in interventional psychiatry techniques preferred (e.g., TMS, ketamine therapy), not required, • Strong diagnostic skills and proficiency in developing and implementing comprehensive treatment plans, • Excellent interpersonal and communication skills with the ability to establish rapport with patients and collaborate effectively within a team, • Commitment to providing compassionate, patient-centered care and advocating for the mental health needs of patients, • Ability to work in a fast-paced environment and manage multiple priorities effectively Working Conditions • Medical office and exam room settings, • Possible exposure to communicable diseases, biohazards, and other conditions common to clinic, • Frequent contact with a variety of people, • Involves standing, sitting, walking, bending, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Travel • Possible travel between Dent Neurologic Institute sites, • Possible travel to conferences, educational events, etc Compensation: • The compensation rate noted is base salary, dependent on experience, • Most candidates will start within the first quartile of the range, • Incentive opportunity, in addition to relocation reimbursement depending on current location DENT Patient Philosophy "The basic philosophy of the DENT Neurologic Institute is to show our patients and each other the same respect for human dignity and level of kindness, that we would seek for our own families and loved ones. Nothing else is acceptable" EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: The Family Peer Advocate provides advocacy, education, and support to families of children with mental health, behavioral health, substance use, developmental disabilities and medically fragile challenges, helping them navigate and access community resources, services, and natural supports. The Family Peer Advocate builds strong relationships with families by offering a unique, empathetic understanding of their needs and challenges, ultimately fostering safe, stable, and connected family units. Why work in a home and community-based position? A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. A Day on the job as a Family Peer Advocate: • Serve as a trusted advocate for families, using personal experience as a parent of a child with mental health, behavioral health, substance use, developmental disabilities and/or significant medical concerns to offer authentic, informed guidance., • Assist families in accessing necessary services, supports, and resources both within the community and through waiver programs., • Actively work to connect families with natural supports, such as community groups, extended family, or peer networks., • Provide families with information about available community resources, including but not limited to educational, cultural, recreational, and mental health supports., • Help families navigate and engage with resources that are culturally appropriate, individualized to meet their needs and sustainable., • Ensure families have access to activities that enhance family cohesion and long-term stability., • Collaborate with other service providers, mental health professionals, and community organizations to ensure comprehensive support for families. Direct Family Engagement: • Meet with families in their homes and/or communities to assess needs, provide support, and facilitate access to necessary services and activities., • Work with individual parents/guardians to ensure all needs are met and to promote engagement in the larger community. What has prepared you to be a Family Peer Advocate? • Personal experience, as a parent or caregiver, raising or having raised a child with a history of emotional or behavioral challenges. (Parent or caregiver is defined as a parent, foster parent or other family member with direct responsibility for the care of a child with a diagnosis of emotional disturbance), • You are a credentialed Family Peer Advocate, • Valid NYS Driver’s License and a personal vehicle to travel to support families in their homes and the community, • A Flexible schedule that allows you to work evening and weekends to meet the needs of the families on your case load, • Have a high school diploma or G.E.D., • Deep understanding of the challenges families face and the ability to connect with families based on shared lived experiences., • Knowledge of community resources and services, particularly those available for families of children with mental health concerns., • Ability to facilitate support groups and engage families in meaningful activities. Competitive hourly pay rate of $18 to $19 depending on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Case Worker today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Case Worker at Horizon, you will… • Conduct intake screenings to assess behavioral health needs and determine appropriate referrals at various courts in the 8th district., • Connect individuals to mental health and substance use treatment services, including SPOA, FACT, and SOS teams., • Follow up with patients and providers to ensure engagement and address barriers to treatment., • Maintain a comprehensive guide of local behavioral health and social service resources., • Facilitate communication between providers, courts, and state agencies., • Educate participants on court processes and terminology., • Assist with access to basic needs such as shelter, food, and social services benefits., • Maintain accurate documentation and enter data into the OMH Diversion Center Navigator system., • Coordinate with OMH to address system challenges and develop innovative solutions. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Paid time off and paid holidays!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s degree in social work, counseling, psychology, or a related behavioral health or human services field required., • One year of professional experience in mental health, criminal justice, substance use, or related human services required., • Strong knowledge of local behavioral health and criminal justice systems preferred., • Background in case management and care coordination is a plus. Hours: This position is full time, Monday – Friday from 9:00am - 5:00pm with the possibility of evenings. This schedule may vary depending on when appearances at court are needed. Location: This position requires regular travel between various court locations and Horizon facilities, while maintaining a designated home base at 77 Broadway St, Buffalo NY 14203. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.50 - $24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Please note: this is a grant funded position This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work within our Navigator Grant for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds, • Local travel between courts and other Horizon locations Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency and may be subject to the federal government or NY mandates for mandatory vaccination for all employees in the near future. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Join Endeavor Health Services as an Intensive Community Team Counselor, where you will play a vital role in the community, providing compassionate support and guidance to individuals in need! In this position, you will work collaboratively within a dynamic team to deliver personalized care, develop individualized treatment plans, and empower clients to achieve their personal goals. Embrace the opportunity to make a meaningful impact in the community, fostering resilience and promoting well-being. As an Intensive Community Counselor, you will be a key member of a multidisciplinary team, providing intensive support to individuals experiencing behavioral health, and social difficulties. This role focuses on delivering targeted interventions to individuals with complex needs, often involving high-risk cases or individuals in crisis who are experiencing complex situations that impact their ability to receive traditional outpatient care. The counselor works collaboratively with other behavioral health professionals including nursing, psychiatric care providers, peers, case managers, and community organizations to ensure that individuals receive comprehensive care and support. What You’ll Do Individual Assessment & Treatment: Conduct thorough assessments to evaluate the emotional, psychological, and social needs of the people we serve. Develop individualized treatment plans that address the immediate and long-term goals of individuals, providing intensive therapeutic interventions. Therapeutic Counseling: Provide individual, family and group counseling, crisis intervention, and case management services to individuals facing behavioral health issues, trauma, substance use, and other personal struggles. Collaboration with Team: Work closely with nursing, psychiatric care providers, peers, case managers, and other team members to create and implement coordinated care plans for individuals. Participate in team meetings and case discussions to ensure a holistic approach to individual care. Crisis Intervention: Offer immediate, high-level crisis intervention services to individuals in acute distress or experiencing emergencies, ensuring safety and stabilization. Advocacy and Resource Linkage: Help individuals access essential community services, including housing, medical care, education, legal support, and employment. Act as an advocate on behalf of the people we serve to ensure they receive the support they need. Support System Coordination: Provide support to families, caregivers, or community members involved in the individual's care. Collaborate with external agencies, schools, or organizations to ensure continuity of care. Documentation & Reporting: Maintain comprehensive, confidential records of counseling sessions, progress notes, treatment plans, and case outcomes in compliance with ethical, legal guidelines and regulations. Professional Development: Stay informed on current behavioral health practices, evidence-based treatments, and community resources to enhance service delivery and outcomes. What We’re Looking For Education: Master's degree in Counseling, Social Work, or a related field. Licensure/Certification: Active state licensure (e.g., LMSW, LMHC, or equivalent) or working toward. Travel Requirements- Ability to travel to individuals' homes, community locations, or external service providers as necessary to ensure comprehensive care and support for the people we serve. This may involve home visits, attending meetings with external agencies, or providing on-site services in various community settings. A reliable means of transportation and flexibility with travel schedules are essential to meet individuals needs effectively. Compensation & Benefits: Salary: $55,267.65 - 68,776/year depending on education, experience, and credentials. Medical, dental, and company-paid vision insurance Company-paid life insurance, AD&D, and long-term disability Optional short-term disability and additional life/AD&D coverage 401(k) with employer contribution Generous PTO, sick time, and 10 paid holidays Employee Assistance Program Discounted pet insurance Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description We are seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) for a flexible part-time opportunity providing psychiatric care to residents in long-term care, skilled nursing, nursing home, and post-acute care settings throughout Erie and Niagara County. This role is ideal for a clinician who wants meaningful, mission-driven work while maintaining a flexible schedule and building specialized experience in geriatric behavioral health. This opportunity offers the ability to make a direct impact on an underserved elderly population while working within a supportive and growing healthcare organization. Providers will care for medically and behaviorally complex residents, helping improve quality of life, emotional stability, medication management, and continuity of psychiatric care within the facility setting. This is an excellent fit for a PMHNP seeking part-time hours, clinical autonomy, and long-term career growth. As the organization continues to expand, there may be future opportunities to increase hours, support additional facilities, participate in program growth, or move into leadership, training, travel, or expansion-focused roles. Why Join Us • Flexible part-time schedule with daytime hours, • Meaningful work serving geriatric and elderly residents in LTC and skilled nursing settings, • Opportunity to build specialized experience in geriatric psychiatry and post-acute behavioral health, • Strong clinical autonomy with support available when needed, • Established facility relationships and organized operational support, • Career growth potential as the organization expands throughout Erie and Niagara County, • Mission-driven environment focused on improving care for underserved residents, • Opportunity to work across skilled nursing, nursing home, and long-term care settings Requirements • Complete psychiatric evaluations for residents in long-term care, skilled nursing, nursing home, and post-acute settings, • Provide medication management and ongoing psychiatric follow-up care, • Diagnose and treat psychiatric conditions commonly seen in geriatric populations, including depression, anxiety, dementia-related behaviors, mood disorders, psychosis, and chronic mental illness, • Prescribe, monitor, and adjust psychotropic medications based on resident needs and clinical presentation, • Create individualized treatment plans that account for psychiatric, medical, behavioral, and psychosocial factors, • Collaborate with nursing staff, physicians, medical directors, social workers, therapists, and facility leadership, • Provide behavioral health guidance to facility teams to support resident stability and continuity of care, • Maintain timely, accurate, and compliant documentation in the medical record system, • Communicate professionally with residents, families, guardians, and interdisciplinary care teams, • Support high-quality psychiatric care delivery within nursing home and LTC environments Qualifications • Board Certified Psychiatric Mental Health Nurse Practitioner (PMHNP), • Active and unrestricted New York State Nurse Practitioner license, • DEA registration preferred or ability to obtain, • Strong clinical judgment and ability to work independently, • Experience with geriatric, elderly, long-term care, skilled nursing, nursing home, behavioral health, psychiatry, or post-acute populations preferred, • Experience managing dementia-related behaviors, chronic mental illness, behavioral disturbances, or psychotropic medication regimens strongly preferred, • Excellent communication and collaboration skills, • Comfortable providing care in skilled nursing facilities, nursing homes, and long-term care environments Benefits• Competitive part-time compensation • Flexible scheduling options, • Daytime work schedule, • Professional development and training opportunities, • Supportive clinical and administrative infrastructure, • Long-term growth potential within an expanding healthcare organization, • Opportunity to make a meaningful impact in geriatric behavioral health

Job Description Endeavor Health Services is seeking a full-time Credentialed Alcoholism and Substance Abuse Counselor (CASAC) to provide direct clinical care, assessments, and recovery support for individuals with substance use disorders. This role includes rapid access services, individual and group counseling, and care coordination within a multidisciplinary team. What You’ll Do • Conduct pre-admission screenings and determine appropriate level of care, • Complete substance use disorder assessments and develop treatment plans, • Provide individual, group, and family counseling, • Deliver person-centered, strengths-based, and harm reduction care, • Maintain accurate documentation in Electronic Health Records (EHR), • Participate in multidisciplinary team meetings, • Coordinate care with medical staff, case managers, and referral sources, • Conduct discharge planning and follow-up outreach, • Connect the people we serve with community resources and recovery supports, • Ensure compliance with HIPAA and regulatory standards, • Travel locally between program sites as needed, • Maintain CASAC certification and complete required trainings What You’ll Need Required: • Valid CASAC certification Preferred: • Experience in substance use disorder treatment, • Strong communication, organization, and documentation skills, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to work independently and collaboratively Compensation & Benefits • $24.13 – $30.16/hour (based on education, experience and credentials), • $2,500 sign-on bonus, • Up to $4,000 annual performance bonus, • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program (EAP), • Discounted pet insurance, • Eligibility for PSLF student loan forgiveness programs Why Join Endeavor? You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Why work in a home and community-based position? · A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! · No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. Position Summary: The Behavior Specialist will provide therapeutic behavioral interventions, counseling and mental health services to youth and families. Mental health assessment and counseling may be provided in the home or in the community for a youth and their family. Major Responsibilities/Activities: • Provide individual and family interventions with the goal of developing and implementing social, interpersonal, self-care and independent living skills to restore and maintain stability, to support functional gains and to adapt to, and or maintain community living., • Guide families during and following a crisis episode experienced by a child/family with the goal of stabilizing the child/youth in the home and natural environment., • Collaborate with other treatment providers and collaterals, as appropriate, • Complete and submit required documentation in a timely manner (e.g. progress notes, treatment plans, et cetera). Maintain positive working relationships with other professionals, community agencies and team members, • Engage and guide the youth and family through active listening skills and therapeutic engagement methods, • Maintain positive working relationships with program/agency staff, collaborating agencies, and stakeholders, • Continue professional growth and training in best practices, as necessary/appropriate (e.g. cultural competencies), • Attend coaching/supervision meetings as required, • Participate in the agency Quality Improvement Process and other agency meetings including in-service trainings, supervision and staff meetings as requested, • Adheres to NYS and agency requirements including, but not limited to: HIPPA, ethical guidelines, confidentiality, child abuse identification and reporting, incident reporting, worker safety protocols, • Possess a working knowledge of the Microsoft based products including agency programs such as Credible and Fidelity Electronic Health Record Minimum Requirements: • Bachelor’s in social work, psychology, or related human services field and 3 years of experience in the field or training in an Evidenced Based Practice., • Master’s in Social Work, Mental Health Counseling, Psychology or Marriage and Family Therapy and one (1) year of experience providing direct services for children with one or more of the following primary diagnoses: mental illness, a developmental delay, alcoholism, chemical dependency and substance abuse, • Demonstrated cultural competence in understanding and working with disadvantaged/minority populations in community-based programs in an urban and suburban setting, • A valid NYS driver’s license is required, • Must have reliable means of transportation to travel throughout Western New York area, • Computer literacy required, experience with Electronic Health Records preferred, • Excellent written and oral communication skills Hours: Mostly afternoons, evenings and weekends. Competitive pay rate of $40,000 - $44,000 based on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Endeavor Health Services is hiring a Case Manager to join our Safe Options Support (SOS) Team. This is an exciting opportunity for a Case Manager who is looking to transform community healthcare in Erie County and make long lasting, positive changes in the lives of homeless people living in our community. $5,000 SIGN-ON BONUS! The Case Manager’s role will involve community outreach on the streets and shelters, coordinating participants needs after and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility, and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Case Manager. The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence, and wellbeing in their new community. The role will require field-based work, periodic on-call coverage, and a willingness to work flexible hours. On-job training will be provided around CTI and regular learning collaboratives will be available to enhance the Case Manager’s professional development. Job Responsibilities: • Persistent and assertive outreach and engagement using strength-based approaches beginning either at known “hang-outs” or “Hot spots” within the homeless services system or during an inpatient hospital admission or emergency department visit, • Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments and formalized risk assessments tools for those identified as being at high risk, • Work in collaborations with the centralized SOS resource Hub to identify available housing and to support participants through the process. Tasks may include completing applications and applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) with obtaining housing supplies and learning the neighborhood, • Participate in hospital discharge planning meetings to identify the best community resources for returning people, • Collects and reports data, as required and work with team leader, data analyst and other SOS teams to use data to inform future care delivery, • Once housed work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability manage, and retain supportive housing, • Foster relationship with community provides to ensure that recipients are connected with appropriate services as they transition back into the community, • Appointment navigation including accompaniment to appointments, travel training, reengagement in community care, and addressing barriers to care, • Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing and other social needs in the community, • Obtain historical and collateral information from multiple sources to support participants behavioral and physical health needs, • Monitor, evaluate and record participants progress with respect to care plan goals, • Attend and participate in team meetings and supervisory sessions Minimum Education and Experience Requirements: • Bachelor’s degree or higher, preferably in psychology, social work, sociology, or related field or be a New York State Licensed Practical Nurse (LPN), • Case Management work experience in a social service agency, preferably serving a behavioral health population, • Four years of past work case management work experience may be considered in lieu of Bachelor’s degree, • Must have a valid NYS Drivers license and reliable transportation Essential Knowledge, Skills and Abilities: • Experience working with homeless and/or precariously housed populations preferred but not required, • Knowledge of homeless resources, local shelter systems, and NFTA transit systems a plus, • Knowledge of counseling principles and methods for mental illness and substance use disorders, • Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff, • Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients, • Ability to prepare accurate and timely reports, • Computer proficiency and good documentation skills Endeavor Health Services is a private, not-for-profit corporation dedicated to the development of accessible and effective services, driven towards improving the emotional wellness and behavioral health of residents of Western New York, Rochester, and the surrounding communities. We offer competitive salaries and an array of employee benefits, including: • Medical, • Dental, • Company Paid Vision and Life Insurance, • Company Paid Long Term Disability, • Supplemental Life and AD&D, • Supplemental Short Term Disability, • 401 (K) retirement savings plan with company contribution, • 10 paid holiday, • Generous paid vacation, • Paid sick time, • Employee Assistance Program Salary range - $23.00 - $26.62/hour depending on education/experience. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Are you looking to work for an organization where you are able to make a difference? Then you’ve come to the right place! Apply to be a Case Manager today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Case Manager at Horizon, you will… • Become familiar with the SBIRT public health model., • Work with students and families to determine wraparound services that may complement the adolescent/young adult’s treatment and support the family unit. These may include:, • Crisis Outreach, • Transportation Assistance, • Housing Assistance, • Food Assistance, • Residential Treatment, • Respite Care, • Recreation Therapy, • Other Medical Care and Health Services, • Legal Assistance, • Advocacy, • Social Services, • Education Assistance, • Tutoring, • Financial Aid, • Support Groups, • Family Support, • Maintain continuous contact with SBIRT team, adolescents/young adults, and families so that everyone is informed about a participant’s’ full spectrum of services., • Ensure that all patient data and information is properly recorded, entered, and stored., • Ensure complete participant confidentiality at all times., • Conduct grant required surveys and data entry for all participants at intake and program completion, • Assist Project Coordinator with intake and referral tasks as needed, • Participate in relevant trainings throughout the course of the program., • Support program marketing efforts including community outreach and tabling events, • Travel to schools/partners/community sites as needed. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor's degree in related field preferred. OR • Associate's degree with 3 years of experience in the behavioral health field required. OR • High school diploma with 6 years of experience in the behavioral health field required. Location This position will be located at 699 Hertel Ave, Buffalo NY. Local travel may be required as needed. Hours This is a full-time position from Monday - Friday. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $23.45 - $25.40. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. *Please note: This is a grant-funded position. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Overview Catholic Charities of Buffalo is excited to announce an opportunity for a per diem Clinician (Visitation Therapist). We are seeking a dedicated professional to join our Family Enrichment Program on a per diem basis, up to 17 hours per week. As a Visitation Therapist, you will create a secure and nurturing environment for children and parents with a history of separation, neglect, and/or abuse. Your role will be to facilitate healing and strengthen family bonds during supervised visits. You must be comfortable holding parents accountable to program rules while maintaining a positive rapport. Additionally, you will engage with children, ensuring their physical and emotional safety during visits, and respond appropriately to their needs. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Build positive, trusting relationships with clients Interact with clients in a respectful, empowering, strength-based, and empathic way, while addressing behaviors that need change Ensure the physical and emotional safety of children and families during challenging interactions Hold parents accountable to program rules and expectations Complete all required documentation accurately and on time, including assessments, progress notes, summaries, observations, court reports, and closings Communicate promptly and professionally with supervisors, co-workers, ECDSS caseworkers, attorneys for children, and other service providers Collaborate with teammates, stay flexible to program needs, and maintain open communication Support team members by offering feedback and contributing to a positive, strength-focused work environment Participate constructively in staff meetings Identify barriers affecting client progress and develop practical solutions Provide PCA and TSV orientation sessions when needed Carry PCA and TSV cases as assigned Help team members by covering cases when able Balance client-facing work with accurate and timely documentation Take on new tasks and responsibilities as needed Manage multiple responsibilities-cases, documentation, collaboration, deadlines-in an organized and timely manner Track upcoming court dates to ensure summaries are completed when required Enter daily activity into the agency database and update client information to meet contract requirements Arrive to work on time and follow daily sign-in/out procedures Maintain accountability for daily work Adjust work hours as needed to meet client and program needs Model the mission, vision, and values of Catholic Charities Contribute to a culture of equity, inclusion, and ethical practice Follow and promote all compliance and regulatory requirements, including Corporate Compliance, Code of Ethics, HIPAA, legal mandates, labor laws, funder guidelines, and accreditation standards Support the agency's efforts to strengthen, expand, and promote services across WNY Demonstrate knowledge of divorce, child welfare, and high‑conflict family dynamics as they relate to TSV and PCA services Maintain self-awareness, including personal needs, feelings, and potential biases Reflect on your own work and incorporate feedback from supervisors and peers Show commitment to ongoing professional growth Use computers and agency systems confidently Report to the Program Manager and PCA Supervisor May supervise interns Qualifications Licensed or license-eligible mental health professional (MSW, LMSW, MHC, LMHC, MFT, LMFT) Consistent use of strengths-based, trauma-informed care approach Effective assessment and engagement skills with mandated clients Experience working with children and families Must be prepared to work a flexible schedule including two evenings and one partial weekend day to facilitate visits and in order to participate in agency-related activities/events that may take place outside of typical business hours Proficient in Microsoft Word., Zoom, Microsoft Teams, and able to learn agency database As responsibilities may require travel including transporting children, one must have appropriate and reliable transportation, and agency-required level of auto insurance coverage and be able to travel as needed within the eight-county WNY region. Why You'll Love Working Here Employer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Training and development opportunities Applicants must reside in New York State to be eligible. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: https://ccwny.applicantpro.com/jobs/ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org. Job Posted by ApplicantPro

Job Description Join Endeavor Health Services as an Intensive Community Team Counselor, where you will play a vital role in the community, providing compassionate support and guidance to individuals in need! In this position, you will work collaboratively within a dynamic team to deliver personalized care, develop individualized treatment plans, and empower clients to achieve their personal goals. Embrace the opportunity to make a meaningful impact in the community, fostering resilience and promoting well-being. As an Intensive Community Counselor, you will be a key member of a multidisciplinary team, providing intensive support to individuals experiencing behavioral health, and social difficulties. This role focuses on delivering targeted interventions to individuals with complex needs, often involving high-risk cases or individuals in crisis who are experiencing complex situations that impact their ability to receive traditional outpatient care. The counselor works collaboratively with other behavioral health professionals including nursing, psychiatric care providers, peers, case managers, and community organizations to ensure that individuals receive comprehensive care and support. What You’ll Do Individual Assessment & Treatment: Conduct thorough assessments to evaluate the emotional, psychological, and social needs of the people we serve. Develop individualized treatment plans that address the immediate and long-term goals of individuals, providing intensive therapeutic interventions. Therapeutic Counseling: Provide individual, family and group counseling, crisis intervention, and case management services to individuals facing behavioral health issues, trauma, substance use, and other personal struggles. Collaboration with Team: Work closely with nursing, psychiatric care providers, peers, case managers, and other team members to create and implement coordinated care plans for individuals. Participate in team meetings and case discussions to ensure a holistic approach to individual care. Crisis Intervention: Offer immediate, high-level crisis intervention services to individuals in acute distress or experiencing emergencies, ensuring safety and stabilization. Advocacy and Resource Linkage: Help individuals access essential community services, including housing, medical care, education, legal support, and employment. Act as an advocate on behalf of the people we serve to ensure they receive the support they need. Support System Coordination: Provide support to families, caregivers, or community members involved in the individual's care. Collaborate with external agencies, schools, or organizations to ensure continuity of care. Documentation & Reporting: Maintain comprehensive, confidential records of counseling sessions, progress notes, treatment plans, and case outcomes in compliance with ethical, legal guidelines and regulations. Professional Development: Stay informed on current behavioral health practices, evidence-based treatments, and community resources to enhance service delivery and outcomes. What We’re Looking For Education: Master's degree in Counseling, Social Work, or a related field. Licensure/Certification: Active state licensure (e.g., LMSW, LMHC, or equivalent) or working toward. Travel Requirements- Ability to travel to individuals' homes, community locations, or external service providers as necessary to ensure comprehensive care and support for the people we serve. This may involve home visits, attending meetings with external agencies, or providing on-site services in various community settings. A reliable means of transportation and flexibility with travel schedules are essential to meet individuals needs effectively. Compensation & Benefits: Salary: $55,267.65 - 68,776/year depending on education, experience, and credentials. Medical, dental, and company-paid vision insurance Company-paid life insurance, AD&D, and long-term disability Optional short-term disability and additional life/AD&D coverage 401(k) with employer contribution Generous PTO, sick time, and 10 paid holidays Employee Assistance Program Discounted pet insurance Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr Company DescriptionServing WNY since 1972, Endeavor Health Services is a private, not-for-profit organization which provides a wide array of behavioral health services. We are committed to improving the emotional wellness and behavioral health of our community through compassionate, person-centered care. Fulfilling that mission takes a team of dedicated, diverse, and dynamic individuals who are passionate about making a difference every day. The work we do isn’t always easy — but it is deeply meaningful and incredibly rewarding. As part of our team, employees enjoy: Flexible scheduling Paid holidays and generous time off Medical, dental, and company-paid vision insurance for employees and families Life insurance and retirement plans Discounted Pet Insurance Employee referral bonuses Loan repayment opportunities A robust wellness program Ongoing training and professional development Cross-program shadowing opportunities Career advancement pathways Leadership development programs We’re proud to share that Endeavor Health Services was named a 2025 finalist for Buffalo Business First’s Best Places to Work and Healthiest Employers awards.Serving WNY since 1972, Endeavor Health Services is a private, not-for-profit organization which provides a wide array of behavioral health services. We are committed to improving the emotional wellness and behavioral health of our community through compassionate, person-centered care. Fulfilling that mission takes a team of dedicated, diverse, and dynamic individuals who are passionate about making a difference every day.\r\n\r\nThe work we do isn’t always easy — but it is deeply meaningful and incredibly rewarding.\r\n\r\nAs part of our team, employees enjoy:\r\n\r\nFlexible scheduling\r\nPaid holidays and generous time off\r\nMedical, dental, and company-paid vision insurance for employees and families\r\nLife insurance and retirement plans\r\nDiscounted Pet Insurance \r\nEmployee referral bonuses\r\nLoan repayment opportunities\r\nA robust wellness program\r\nOngoing training and professional development\r\nCross-program shadowing opportunities\r\nCareer advancement pathways\r\nLeadership development programs\r\n\r\nWe’re proud to share that Endeavor Health Services was named a 2025 finalist for Buffalo Business First’s Best Places to Work and Healthiest Employers awards.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY This position provides a variety of outpatient psychiatric treatment services to persons with a broad range of psychiatric disorders. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Provide individual, couple, marital and family psychotherapy according to the needs of the client., • Develop a complete psychosocial assessment and provide a DSM-V/ICD 10 diagnosis for each client., • Develop a comprehensive treatment plan for each client and revise the treatment plan at periodic intervals as required by NYS Office of Mental Health regulations., • Maintain written documentation of all client contacts or consultations, including a progress note for each session., • Complete required reporting forms., • Satisfy departmental productivity standards., • Make client referrals to Agency psychiatrists/PNP and coordinate and monitor treatment recommended by the psychiatrists/PNP., • Collaborate with clients’ existing supports, both personal and professional, while providing referral and linkage to additional community resources as needed., • Facilitate informational and/or educational workshops as requested by community organizations., • Conduct client intake interviews for diagnostic and evaluative purposes., • Provide clinical supervision, if requested., • Provide supervision for graduate student interns, if requested., • Submit necessary documentation for third party insurance reimbursement, where qualified., • Participate in Agency/departmental staff meetings and professional development programs., • Participate in work groups and/or task groups., • Provide coverage for other staff members, as needed.QUALIFICATIONSEducation and Experience:, • Master’s Degree from a recognized Graduate School of Social Work or Mental Health Counseling, • NYS Certification as follows LMSW, LMHC, LCSW, LCSW-R Knowledge, Skills & Abilities: • Demonstrates knowledge upon which direct service and clinical advisement is based., • Knowledge and experience with evidence-based practices including trauma informed care framework desirable., • Ability to work effectively with people of diverse cultures, ages and economic backgrounds in a culturally responsive and sensitive manner., • Experience working with clients that are affected by behavioral health issues., • Ability to develop a treatment plan and maintain documented notes in accordance with procedure and regulations., • Possess strong verbal communication skills required to effectively interact with a broad range of individuals., • Excellent written communications skills required to maintain quality documentation., • Computer proficiency and ability to effectively utilize medical record systems. Competencies: • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Teamwork -Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals. WORKING CONDITIONS • A valid NYS driver’s license, access to reliable transportation, and sufficient insurance (100/300K) may be required if work involves travel to client homes., • Must meet screening requirements, which include a Background check and State Exclusion List registry clearance. PHYSICAL REQUIREMENTS • Light physical activities and effort required working in an office environment., • Visual acuity sufficient to maintain system of files and reports., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $55,000 - $58,000 annually, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO)., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays. Please Note: This position requires evening hours on Tuesdays until 8pm with the availability for an additional evening if needed.

Job Description Overview Catholic Charities is seeking a full-time Clinician (MSW) to join our Family Enrichment department, supporting families involved in visitation and court related services. Candidates credentialed as mental health counselors may be a strong fit for this role. The position is based at our office located at 1581 Bailey Avenue, Buffalo, NY 14212. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Engage in weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members Provide client-centered, strengths-based, solution-focused trauma-informed care in the context of systems. Cultivate a culture of sensitivity and respect for diversity. Conduct a thorough assessment of the client and family: gather information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Work comfortably with a diverse community of clients Continuously work to engage the parent, primary caregiver, family members, supports, and collateral contacts including (counselors, ECDSS, etc...) Is respectful, empowering, strength-focused, responsive, empathic, and able work with parents to challenge behaviors and increase their understanding of their children's needs. Demonstrates ability to intervene when needed during access, to ensure children's safety. Willing and able to work with mandated clients and deescalate and/or manage conflict if it arises Exemplify Catholic Charities' mission, vision, guiding principles and values. Cultivate a culture of equity and inclusion. Communicate, comply with, promote and monitor integrity and ethical performance, consistent with Catholic Charities' Corporate Compliance, Code of Ethics, HIPAA, legal mandates & labor laws, managing contractual/funder regulations & accreditation standards, regulations, policies and procedures (e.g. COA, BBB) Qualifications Master's degree in clinical or counseling Psychology, Social Work, or a related subject area preferred, or a bachelor's degree with experience working with family and/or youth services will be considered. New master's level graduates are encouraged to apply. Consistent use of strengths-based trauma-informed care approach. Effective assessment and engagement skills with mandated clients. Must be prepared to work a flexible schedule including two evenings and one partial weekend day to facilitate visits. As responsibilities may require travel including transporting children, must have appropriate and reliable transportation, and an agency-required level of auto insurance coverage and be able to travel as needed. Why You'll Love Working Here 35 hours per week, hybrid/flexible schedule 25 PTO days per year (PTO is prorated based on start date) 13 paid holidays per year (Part‑time holiday pay depends on the employee's regular schedule) Medical, dental, and vision insurance plans 403(b) retirement plan with employer contribution after six months Employer‑paid life insurance and Employee Assistance Program (EAP) Training & development opportunities Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: https://ccwny.applicantpro.com/jobs/ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org. Job Posted by ApplicantPro

Job Description Overview Catholic Charities of Buffalo is currently seeking a full-time Staff Accountant. This position will perform specific analytical and/or financial functions including financial reporting, analysis, month-end activities and completion of tasks consistent with department objectives. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Prepare detailed reports for Funders. Maintains the general ledger, reviews financial statements, researches accounts, and analyzes financial records. Develops spreadsheet reports, verifies information, prepares journal entries, and reconciles accounts. Prepares financial statements and reports, and assists with monthly closing processes. Analyzes current accounting policies and procedures, and recommends changes for improvement. Responds to information requests, researches and interprets data, and answers accounting and financial questions. Meets processing and reporting deadlines including month-end close process. Perform analysis of monthly financial statements to ensure financial information has been recorded accurately. Investigate and resolve any discrepancies. Prepare month-end work papers and related schedules. Provide direct support with any general ledger inquiries or data support questions. Assist with year-end audit. Effectively interact with outside independent auditors. Assist with special projects as assigned by the Director of Finance. Contribute to team effort by accomplishing related tasks as needed. Ensure all Company financial data is kept confidential. Some travel required Project a positive, professional Company image Comply with the Agency's Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties. Adheres to all applicable federal and state laws and regulations including, but not limited to those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCB's corporate compliance and ethics program. Qualifications Minimum of an Associate's degree and 5 years of experience in accounting; Bachelor's degree in Accounting or Finance preferred. Must have at least 5 years of diverse experience in the accounting field, with a focus on auditing and financial analysis. Strong understanding of month-end and year-end financial close procedures. Excellent written and verbal communication skills. Strong multi-tasking and organizational skills while coordinating many projects at the same time. Detail oriented and highly analytical a must. Strong knowledge of GAAP. Self-motivated and team-oriented with individual initiative. Team friendly approach and an upbeat demeanor. Must have the ability to handle stressful, time limited situations in a composed and professional manner. Can prioritize and stay on task. Accurate and self-checking. Why You'll Love Working Here 35 hours per week 13 paid holidays 25 PTO days per year (Pro-rated based on first year start date) Comprehensive health, dental & vision offerings for full-time Employer-paid life insurance for full-time Ancillary benefit offerings for full-time Flexible Spending Account (FSA) option for full-time Health Savings Account (HSA) when electing a high deductible health plan for full-time Employer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: https://ccwny.applicantpro.com/jobs/ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org. Job Posted by ApplicantPro

Job Description Overview Join Catholic Charities of Buffalo as a Clinician in Erie County to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. The Clinician will receive ongoing team support, training, and supervision in the Multisystemic Therapy (MST) model as they work holistically with families, youth, their communities, and other key members of their ecology to implement MST. Extensive research has proven the effectiveness of MST. MST therapists work in close collaboration with all involved to address the needs of youth who engage in problematic and criminal behaviors, and, in some cases, substance abuse. The Clinician will empower families to address problematic behaviors and to help their youth ages 11 - 17 make life-transforming changes. Treatment progress is made through intensive interventions such as changing unhelpful family interactions, addressing the youth's problems with peers and in school, and increasing social support, to name a few. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities Engage in weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members, including through group supervision. While only one therapist works with a particular family, the MST team facilitates a supportive work environment to cover each other's clients for vacation/time off and support each other in maintaining a work/life balance. Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model. Provide clinical treatment to families using the MST treatment model and principles. Some principles include leveraging strengths and focusing on the positive, understanding sequences of behavior, and increasing mature behavior. Conduct a thorough assessment of the client and family: gather information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Work comfortably with a diverse community of clients Learn how to effectively connect with the families in the communities served by the team Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, probation, child welfare) in change-oriented treatment. Promote agency vision, direction and integrity and assist with agency efforts to identify, explore, and develop opportunities to enhance, market, and expand existing services and programs throughout WNY. Exemplify Catholic Charities' mission, vision, guiding principles and values. Cultivate a culture of equity and inclusion. Communicate, comply with, promote, and monitor the integrity and ethical performance, consistent with Catholic Charities' Corporate Compliance, Code of Ethics, HIPAA, legal mandates & labor laws, managing contractual/funder regulations & accreditation standards, regulations, policies, and procedures (e.g. COA, BBB) Performs other duties as assigned. Qualifications Master's degree in Clinical or Counseling Psychology, Social Work, or a related field preferred. Bachelor's degree with relevant experience in family and/or youth services will be considered. New master's level graduates are encouraged to apply. Knowledge and experience utilizing techniques from evidence-based therapies such as cognitive-behavioral, family systems, solution-focused, and motivational interviewing. Ability to implement interventions within or between systems in a youth's natural ecology (e.g., family, peer, school, neighborhood). Strong collaboration skills and ability to build partnerships with community agencies. Must be prepared to work a flexible schedule, including occasional evenings or weekends for agency-related activities and events. Reliable transportation required to travel within the eight-county WNY region; this position specifically serves families in Erie County. Why You'll Love Working Here 35 hours per week 25 PTO days per year (PTO is prorated based on start date) 13 paid holidays per year (Part‑time holiday pay depends on the employee's regular schedule) Medical, dental, and vision insurance plans 403(b) retirement plan with employer contribution after six months Employer‑paid life insurance and Employee Assistance Program (EAP) Training & development opportunities Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: https://ccwny.applicantpro.com/jobs/ As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org. Job Posted by ApplicantPro

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Senior Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Advanced Practice Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Senior Care Coordinator at Horizon, you will… • Provide independent, person-centered care coordination for adults living with serious mental illness (SMI)., • Conduct comprehensive biopsychosocial assessments and develop individualized care plans that highlight each member’s needs, goals, and strengths., • Manage an autonomous caseload of approximately 40 members, ensuring high-quality, timely, and consistent care., • Meet with high‑risk members in their homes or community settings to provide intensive, face‑to‑face support., • Connect members with appropriate community resources, benefits, and services to enhance stability and wellbeing., • Collaborate closely with interdisciplinary care teams to ensure coordinated, effective service delivery., • Employ creative problem‑solving to help members overcome practical barriers and achieve their care plan goals., • Gain leadership experience by supervising and mentoring interns in the care coordination process. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon., • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes., • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s Degree in a Human Services related field required., • Five or more years of experience working with the mental health and substance use population required., • A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required., • Leadership experience., • Excellent verbal and written communication skills., • Ability to work independently while also being part of a large team., • Organizational, time management, and problem-solving skills. Location: 1000 Young St. Suite 500 Tonawanda, NY 14150 Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $23.41 - $27.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Local travel between worksites, • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, occasionally lifting objects up to 20 pounds, • Exposure to various environmental conditions including low/high temperatures, outdoor elements. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, and generous paid time off? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! Apply to be a Licensed Mental Health Professional today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Licensed Mental Health Professional at Horizon, you will… • Attend trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conduct clinical intake screenings to assess behavioral health needs and determine appropriate referrals at various courts in the 8th district., • Provide clinical recommendations and connect individuals to mental health and substance use treatment services, including SPOA, FACT, and SOS teams., • Follow up with patients and providers to ensure engagement and address barriers to treatment., • Maintain a comprehensive guide of local behavioral health and social service resources., • Facilitate communication between providers, courts, and state agencies., • Educate participants on court processes and terminology., • Assist with access to basic needs such as shelter, food, and social services benefits., • Maintain accurate documentation and enter data into the OMH Diversion Center Navigator system., • Coordinate with OMH to address system challenges and develop innovative solutions. Why choose Horizon to build your counseling career? As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field, • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes., • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars!, • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Licensure: Must be licensed and currently registered by New York State as one of the following:, • Licensed Master Social Worker (LMSW), • Licensed Clinical Social Worker (LCSW), • Licensed Mental Health Counselor (LMHC), • Experience: Minimum of one year of professional work experience in mental health, criminal justice, substance use, or related human services required., • Strong knowledge of local behavioral health and criminal justice systems preferred., • Background in case management and care coordination is a plus. Hours: Full-time, Monday – Friday from 9:00am – 5:00pm. Schedule may vary depending on court appearances. Location: Regular travel between various court locations and Horizon facilities, with a designated home base at 77 Broadway St, Buffalo NY 14203. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $52,883-$65,000. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Please note: this position is grant-funded This position entails eligibility for a sign-on bonus of up to $2,500 for your commitment to work within our Navigator Grant for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling. Responsibilities • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in Greater Buffalo, NY, • Must be fluent in English, • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to healthcare organizations a plus, • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners, • Ability to energize, advise & persuade senior corporate personnel, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience with Microsoft Office, Salesforce & Zoom is a plusBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Title: Certified Nursing Assistant (CNA) – Long-Term Care (LTC) Location: Newark, NY Job Type: Travel Contract (13 Weeks) Schedule: • Night Shift (5x8), • 10:00 PM – 6:00 AM, • 40 hours/week, • Every other weekend required Job Overview: We are seeking a compassionate Certified Nursing Assistant (CNA) for a travel assignment in a Long-Term Care neurobehavioral unit. This role involves caring for residents with Alzheimer’s, dementia, Parkinson’s, and behavioral health conditions in a secure and structured environment. Key Responsibilities: • Assist residents with activities of daily living (bathing, feeding, grooming, dressing, toileting), • Support ambulation, transfers, repositioning, and mobility, • Monitor and record vital signs, intake/output, and patient condition changes, • Provide dementia-focused and behavioral care in a secure unit, • Maintain patient safety and infection control standards, • Assist with hygiene care including bed baths, linen changes, and catheter care, • Operate equipment such as wheelchairs, Hoyer lifts, commodes, and hospital beds, • Collaborate with nursing staff and care teams Required Qualifications: • Active CNA Certification, • BLS Certification, • Minimum 1 year of CNA experience, • Comfortable working in a behavioral/dementia care environment, • Willingness to float based on facility needs Preferred Skills: • Experience in LTC or dementia care, • Knowledge of Alzheimer’s and behavioral health support, • Patient transfer and mobility assistance, • Infection control and PPE usage, • Accurate documentation and reporting Additional Notes: • First-time travelers are welcome, • Must be patient, dependable, and adaptable to resident behaviors For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203. About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description Join our dedicated team at Endeavor Health Services as a FACT (Forensic Assertive Community Treatment) Housing Specialist, where you will play a vital role in empowering individuals to secure stable housing and achieve their personal recovery goals. Your expertise will contribute to fostering a supportive community, enhancing the quality of life for those we serve, and promoting successful reintegration into society. The Housing Specialist works as part of an interdisciplinary team within the agency, providing crucial support to individuals with behavioral health challenges in securing and maintaining stable housing. The Housing Specialist will collaborate closely with case managers, peers, clinicians, and medical professionals to ensure individuals receive the housing resources and support they need, while also assisting them in navigating the complexities of the housing system. This position requires regular travel within the community to meet with individuals in various locations, including within the community, at possible housing locations and other service providers. Responsibilities • Assist individuals in securing safe, affordable, and stable housing through outreach, referrals, and collaboration with housing providers., • Conduct housing assessments to determine individuals' needs, eligibility for housing programs, and best-fit housing options., • Support individuals in applying for housing subsidies, grants, and other relevant housing programs., • Coordinate with landlords, property managers, and housing agencies to identify available housing opportunities for individuals., • Negotiate lease terms and assist with lease signings for individuals., • Act as an advocate for individuals in housing-related matters, ensuring their rights are upheld and addressing any concerns or barriers they may face., • Provide individuals with education and support on tenant rights, responsibilities, and maintaining housing stability., • Offer individualized assistance with budgeting, financial literacy, and accessing benefits that may support housing needs (e.g., rental assistance, utility support)., • Attend team meetings, case conferences, and community outreach events to advocate for individuals and provide housing-related updates., • Design, implement, and manage a comprehensive database of available housing resources, including rental listings, housing assistance programs, and affordable housing options., • Provide easy access to the database for team members and external users, ensuring proper data organization, search functionality, and reporting capabilities., • Assist in resolving housing-related crises, including eviction prevention, homelessness prevention, and crisis intervention in emergency housing situations., • Maintain accurate and up-to-date records of all housing-related activities, including interactions, placements, and referrals., • Ensure that all required documentation is completed in compliance with agency policies and regulations., • Frequent travel within the community is required to meet with individuals, court appearances, visit housing locations, and collaborate with community partners. The Housing Specialist will need to visit various housing properties, and partner agencies. A valid driver’s license, reliable transportation, and the ability to travel independently are essential. Education and/or Experience • Bachelor’s degree in Human Services, psychology or a related field is preferred., • Alternatively, significant relevant experience and knowledge of housing programs, social services, or behavioral health may be considered in lieu of formal education., • Personal or lived experience with navigating the housing system is highly valued. This experience can provide invaluable insight and empathy when working with individuals in similar circumstances., • A valid New York State Driver’s License and access to a motor vehicle is required to make community/employment site/home visits. We offer competitive salaries and an array of employee benefits, including medical, dental, company paid vision, company paid life, AD&D, and Long Term Disability, voluntary life, AD&D, and Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, generous paid vacation, paid sick time, discounted pet insurance and an Employee Assistance Program. Eligible employer for college loan repayment through the PSLF program and other student loan forgiveness opportunities. Salary is $19.94-24.93/hour depending on education and experience. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY A Critical Time Intervention (CTI) Nurse plays a vital role in delivering support to individuals in the critical transition periods, such as moving from institutional care (like hospitals or shelters) to community settings. The Critical Time Intervention Nurse will work as part of a multidisciplinary team to provide nursing care and support for individuals during critical transitions. The role involves addressing physical health needs, mental health concerns, and coordinating care to ensure a seamless transition from institutional settings to community living. The CTI Nurse will collaborate closely with case managers, social workers, and other healthcare professionals to ensure clients receive comprehensive support. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Work closely with the CTI team to develop individualized care plans for each client., • Ensure clients have access to necessary medical services, such as follow-up appointments, prescriptions, and referrals to specialists., • Conduct comprehensive health assessments for clients, including physical, mental, and behavioral health evaluations., • Assist clients with accessing community healthcare resources, including doctors, therapists, and medical facilities., • Facilitate referrals for additional services, such as addiction treatment, housing assistance, or mental health support, as needed., • Educate clients on managing chronic health conditions, medication adherence, and lifestyle changes to support their well-being., • Offer guidance on maintaining health and self-care, focusing on preventive care., • Empower clients to make informed decisions about their health and treatment options. Accurately document all interactions with clients and all efforts made towards client engagement., • Provide clinical support during crisis situations, including medication management and stabilizing physical or emotional health crises., • Act as a resource for clients in times of stress or uncertainty, offering immediate nursing interventions or referrals., • Collaborate with social workers, case managers, and other healthcare professionals to ensure a holistic approach to client care., • Participate in regular team meetings to discuss case progress, share insights, and address client needs., • Assist with developing discharge plans and ensuring clients are connected to necessary supports in the community., • Submit all progress notes within 48 hours of the client encounter., • Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA)., • Report any changes in client condition to appropriate team members and healthcare providers., • Advocate for clients' healthcare needs, ensuring that they receive adequate medical care and mental health support., • Support clients in navigating the healthcare system, including insurance or Medicaid-related issues., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Bachelor’s degree in nursing (BSN) required; associate’s degree in nursing (ADN) may be considered with additional experience., • Must have active New York State licensure., • Minimum of 2-3 years of nursing experience, preferably in community health, mental health, or social services., • Experience with the Critical Time Intervention model or similar case management interventions is a plus. Knowledge, Skills & Abilities: • Strong clinical assessment and nursing skills., • Knowledge of medication management, including psychotropic medications., • Knowledge of mental health, substance use, housing, and social service systems., • Ability to work under pressure in high-stress situations, with strong crisis intervention skills., • Excellent communication, interpersonal, and crisis management skills., • Experience with case management and client-centered care models., • Ability to analyze and use data to improve program delivery., • Familiarity with case management software and documentation systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $65,000 - $70,000 annually, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

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