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  • Hospitality GS
    Director of Operations
    Director of Operations
    hace 6 días
    $150000–$200000 anual
    Jornada completa
    Manhattan, New York

    We are a dynamic, growing restaurant group seeking a Regional Director of Operations to oversee our portfolio of fine dining and casual dining restaurants. This is a high-impact leadership role for an experienced operator with an exceptional eye for detail, organizational excellence, and a proven ability to elevate both guest experience and operational performance. Responsibilities: Oversee daily operations across multiple restaurant locations, ensuring consistency in quality, service, and brand standards. Lead and mentor management teams to drive efficiency, accountability, and guest satisfaction. Implement systems and procedures that enhance organizational effectiveness. Collaborate with ownership on financial performance, staffing, and long-term growth strategies. Maintain the highest standards of service and presentation, ensuring every detail contributes to a world-class dining experience. Requirements: Minimum 3+ years of progressive leadership experience in fine dining and casual dining operations. Exceptional attention to detail with the ability to identify and correct operational gaps quickly. Strong organizational and project management skills, with the ability to manage multiple priorities across locations. Proven track record of driving revenue growth while maintaining brand integrity. Excellent leadership, communication, and team development skills. What We Offer: Competitive salary and performance-based incentives. Opportunity to lead a prestigious restaurant group with both iconic and growing brands. A culture that values precision, innovation, and hospitality at the highest level. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: New York, NY 10007 (Required) Ability to Relocate: New York, NY 10007: Relocate before starting work (Required) Willingness to travel: 50% (Preferred) Work Location: In person

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  • Holiday Inn New York City - Wall Street
    Guest Service Agent
    Guest Service Agent
    hace 22 días
    Jornada completa
    PECK SLIP

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels

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  • Agency Realty LLC
    Virtual Assistant
    Virtual Assistant
    hace 1 mes
    Jornada parcial
    Hoboken

    We are seeking a proactive, detail-oriented Virtual Assistant to provide remote administrative, communication, and organizational support. The ideal candidate is a self-starter with excellent time management and communication skills, capable of handling a variety of tasks to help the business run smoothly. Key Responsibilities: Manage email inboxes, respond to messages, and flag priority items Schedule and coordinate meetings, appointments, and travel arrangements Handle data entry, file management, and document preparation Create, format, and proofread reports, presentations, or spreadsheets Conduct online research as requested Maintain and update databases, CRM systems, or content management tools Manage social media posts and basic content scheduling (if applicable) Support customer service by responding to inquiries or forwarding messages Assist with invoicing, billing, and light bookkeeping (as needed) Perform other administrative tasks as assigned

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