Corporate Director Of Employee Relations
hace 4 días
Philadelphia
Job Description At GF Hotels and Resorts, our culture is the heartbeat of our success. Our strategic compass guides us toward continuous improvement. We analyze market trends, adapt to changing landscapes, and innovate to stay ahead. We invest in our people. Their growth fuels our collective progress. Whether it’s leadership training, skill-building workshops, or mentorship programs, we empower our team to thrive. Creativity is our secret ingredient. We encourage fresh ideas and unconventional solutions. We recognize that our strength lies in our unity. Every team member contributes to our success. Together, we achieve more than any individual could. We have an amazing career opportunity for an experienced human resources professional. This will be a hybrid role requiring travel and being in our corporate office two days per week (Philadelphia). The Corporate Director of Employee Relations is responsible for leading complex employee relations investigations, managing cases of alleged policy violations, and providing guidance on labor and employment practices. This role includes interviewing involved parties, gathering and analyzing documentation, assessing witness credibility, and preparing clear, detailed reports for leadership. Working under minimal supervision, the Director collaborates closely with hotel management and operations to ensure compliance with company policies and legal requirements, while supporting HR operations across multiple locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Responsibilities: Essential Duties & Responsibilities: • Act as the primary contact for employee relations issues in multiple states, including complaints related to harassment, discrimination, misconduct, and ADA violations., • Lead and maintain a well-documented investigative process: Gather evidence, interview parties, and produce unbiased reports with findings and recommendations., • Provide guidance on HR policies and practices, including non-discrimination, attendance, standards of conduct, performance management, and disciplinary actions., • Ensure compliance with hotel policies and federal and state laws, including OSHA and EEO regulations; manage related data and reporting., • Maintain neutrality and fairness during investigations, promoting an objective process for all parties involved., • Collect facts related to employee allegations to ensure thorough, compliant investigations., • Analyze and recommend solutions to employee performance and morale issues, fostering a positive and productive work environment., • Communicate effectively and promptly with involved parties, ensuring transparency and timely resolution of investigations., • Regularly consult with the Area Human Resources Directors and HR leadership as well as operations teams., • Manage case follow-ups, ensuring intervention plans are implemented and sustained with leadership and staff., • Respond to Employee Hotline calls, ensuring confidentiality and timely resolution of concerns with management., • Support the Legal Department with employment-related complaints and litigation., • Participate in developing and managing Equal Employment Opportunity (EEO) and employee relations policies and procedures., • Review terminations and investigations before escalating to VPs for accuracy and compliance., • Collaborate closely with Area HR Directors to maintain team cohesion, engagement, and support for property-specific needs., • Provide Guidance on I-9 compliance., • Partner with General Managers, Assistant General Managers, and Vice Presidents to address and resolve property-specific employee relations issues., • Promote a culture of transparency, clear expectations, and fair processes throughout the employee lifecycle., • Assist the Area with onboarding, paperwork updates, and transitions to ensure smooth employee experiences., • Participate in Hotel transitions and onboarding., • Stay informed on developments and best practices in discrimination investigations and employment law changes., • Maintain statistics and data related to employee relations cases for reporting and analysis., • Travel as needed to support human resources and property teams across multiple locations., • Perform other duties as assigned by management. Work Environment This is a hybrid role that requires the employee to work remotely, be in the corporate office at least two days per week, and travel to various job sites. The employee will encounter typical equipment and environmental conditions found in both the front office and back-office areas of a hotel. Qualifications: To perform this job successfully, an individual must be able to effectively execute each essential duty. The requirements listed reflect the knowledge, skills, and abilities needed for the role. This position involves supervisory responsibilities in alignment with the organization’s policies and applicable laws. Education And/or Experience: • Minimum of 5 years of progressive Human Resources experience in the hospitality or related industry., • Prior supervisory experience is required., • Comprehensive knowledge of federal, state, and local employment laws, with a proven ability to ensure regulatory compliance., • Strong understanding of HR policies, processes, and employee regulations, with the ability to maintain property-level compliance., • Exceptional interpersonal and customer service skills; able to engage and build trust with employees at all levels., • Demonstrated ability to thrive in fast-paced, high-pressure environments., • Proficient in Microsoft Windows and related office applications., • Hands-on experience with HRIS platforms, ADP Workforce Now preferred., • Strong written and verbal communication skills; capable of interpreting safety and operational documents and drafting clear reports and correspondence., • Excellent analytical and problem-solving skills, with the ability to apply deductive reasoning and follow instructions in written, verbal, or diagram form., • Ability to handle complex situations with multiple variables and limited standardization., • Must be able to travel frequently to support multiple properties or locations. Physical Demands: • This position requires the ability to stand, walk, and use hands for handling or manipulating objects. Travel to various hotels may involve driving or sitting for extended periods of time on planes, trains, or in vehicles. Employees must also be able to reach with arms, talk, hear, and occasionally stoop, kneel, or crouch. The employee may occasionally lift or move items over 25 pounds. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functionsAbout Company GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.
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