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Warehouse customer service jobs in Jersey City, New JerseyCreate job alerts

  • Junior WMS & TMS Support Consultant
    Junior WMS & TMS Support Consultant
    2 days ago
    $60000–$65000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for a motivated and detail-oriented Junior WMS & TMS Support Consultant to join our growing team. This role is ideal for someone looking to build a long-term career in supply chain technology, warehouse management systems (WMS), and transportation management systems (TMS). The successful candidate will assist with day-to-day customer support, troubleshooting, system maintenance, and implementation-related activities while gaining hands-on experience with logistics and ERP-integrated platforms. This position offers a strong growth path into a Functional Consultant, Technical Consultant, or Support Management role. Responsibilities • Provide first-level support for WMS and TMS applications, • Troubleshoot software, database, and web application issues, • Assist customers with system configuration and operational questions, • Monitor support tickets and ensure timely resolution and follow-up, • Work with senior consultants on implementations, upgrades, and testing, • Execute SQL queries for troubleshooting, reporting, and data validation, • Support integrations between WMS/TMS platforms and ERP systems, • Document support cases, solutions, and internal procedures, • Assist with user training and customer onboarding activities, • Collaborate with development and operations teams to escalate complex issues Required Skills & Qualifications • Basic to intermediate knowledge of Microsoft SQL Server (MSSQL), • Understanding of web applications and browser-based systems, • Familiarity with Warehouse Management Systems (WMS), • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service abilities, • Ability to manage multiple tasks and priorities, • Strong attention to detail and willingness to learn, • Basic understanding of logistics, warehousing, or transportation processes is preferred Preferred Qualifications • Exposure to Transportation Management Systems (TMS), • Experience with ERP systems such as SAP Business One, Acumatica, or similar platforms, • Knowledge of APIs, integrations, or EDI is a plus, • Previous helpdesk or software support experience is beneficial Career Growth Opportunities This role is designed as an entry point into the consulting and supply chain software industry. Successful candidates will have the opportunity to grow into: • WMS/TMS Functional Consultant, • Technical Consultant, • Project Coordinator, • Support Team Lead, • Support Manager What We Offer • Hands-on training and mentorship, • Career development opportunities, • Exposure to real-world logistics and supply chain operations, • Collaborative and fast-paced environment, • Opportunity to work with modern warehouse and transportation technologies Location Hybrid/New York Employment Type Full-Time How to Apply Please submit your resume along with a brief introduction outlining your experience and interest in warehouse and transportation technology solutions.

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  • CDL Class B Driver
    CDL Class B Driver
    13 days ago
    $23–$27 hourly
    Full-time
    Woodside, Queens

    Job Summary With 17 years of success behind us, Frensco Building Products is looking for a responsible, reliable, and punctual full-time local Class B CDL Driver. The Delivery Driver is responsible for the safe and timely delivery of pre-sold products. The Delivery Driver must understand all company policies and procedures of said delivery. The Delivery Driver should have familiarity with the 5 Boroughs of New York City. This position reports directly to the Warehouse Manager or Director of Operations. Join Frensco Building Products where we provide opportunity, commitment, caring and respect, and strive to be better each day. Apply today! Delivery Driver Responsibilities & Duties: • Professionalism, • Industry Leading Customer Service, • Vehicle and Department of Transportation (DOT), • Follow Safety Policies & Procedures, • Daily pre and post safety checks & inspections of delivery vehicle, • Perform routine maintenance of assigned vehicle (i.e., check fluids, lights, etc.), • Load and Unload, • Safely load and unload vehicle with designated products, • Securing the vehicle, equipment, and product inventory, • Limit movement of product on flatbed, • Obtain appropriate signatures from customers to verify receipts of delivered products., • Ability to lift and maneuver a minimum of 100 pounds for delivery of items., • Repetitive heavy lifting, bending, pulling, and pushing., • Must be eligible to work in the United States, • Must possess and maintain a Commercial Class B Driver’s License, • Experience with Manual & Automatic transmissions., • Responsible for daily paperwork and proper completion of all company documents, • Ability to communicate effectively with customers in a professional manner., • Ability to maintain the highest level of customer service in all aspects of the job., • Knowledge of company objectives, • Comfortable in a fast-paced dynamic environment, • Understands the importance of detail and accuracy., • Ability to work well in a team environment and is always willing to assist others., • Ability to anticipate and solve practical problems or resolve issues. Development of Delivery Drivers: • Class B CDL, • 2 years driving experience, • Driving record must remain free of significant violations and meet company policies and standards., • Safety First Attitude, With a Proven Driving Record, • Based on Experience

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