110 Best warehouse customer service Jobs in Rochester, New York (May 2026)

Driver

23 days ago

Rochester

Job DescriptionTruck Driver Associate Join Our Professional Logistics Team Overview Atlantic Plywood, a 100% employee-owned company, is seeking an experienced and safety-focused Truck Driver Associates to join our growing logistics operations. This is an excellent opportunity for professional Class B drivers who take pride in their work and want to build a long-term career in the wholesale building materials industry. Whether you're an experienced flatbed driver or looking to expand your skills, we offer competitive benefits, a positive work environment, and real opportunities for advancement as an employee-owned company. Why Join Our Team? Build Your Career in a Thriving Industry • Work with industry-leading building materials and products, • Gain valuable skills in warehouse operations, inventory management, and logistics, • Opportunity to operate multiple types of forklifts and advanced warehouse technology, • 401(k) Program to secure your financial future, • Company-Paid Life Insurance, • Health, Dental, Vision, and Flexible Spending Insurance Plans, • Paid Holidays, • Paid Time Off (PTO), • Positive Work Environment with supportive team members, • Comprehensive forklift training and certification, • Training on state-of-the-art voice-picking systems, • Warehouse Management System (WMS) experience with Infor/CSD platforms, • Safety training and OSHA compliance education What You'll Do As a Truck Driver Associate, you'll play a critical role in our daily operations, ensuring products are delivered safely, on time, and with exceptional customer service. This is a non-exempt, hourly position eligible for overtime in accordance with applicable law. Driving & Delivery Responsibilities: Safe & Professional Transportation Operate company-owned and leased trucks (Class B) to deliver and pick up building materials • Plan and execute efficient delivery routes to ensure timely service, • Drive safely in varying weather and road conditions throughout our service territory, • Maintain strict compliance with all DOT hours of service regulations, • Represent Parksite with professionalism and courtesy during every customer interaction, • Communicate effectively with customers, warehouse staff, and dispatch Load Securement & Cargo Management Secure loads using proper tie-down techniques including: • Winch and ratchet strap systems, • Chains and binders, • Edge protection and load blocking, • Operate side-curtain wall systems for cargo protection, • Ensure proper weight distribution and balance for safe transport, • Protect materials from weather and road debris during transit, • Verify load security before departure and during trip inspections, • Handle specialized building materials, including lumber, plywood, panels, and engineered products Physical Material Handling Loading & Unloading: • Assist with hand loading and unloading of building materials (50+ lbs regularly; up to 90 lbs occasionally), • Operate forklifts when required to assist with warehouse operations. Forklift operation is permitted only after completion of company-provided training and OSHA-required certification., • Use proper lifting techniques and material handling equipment, • Ensure materials are delivered without damage, • Work collaboratively with warehouse teams during loading operations, • Coordinate with receiving personnel at customer locations Equipment Care & Compliance Vehicle Maintenance & Inspection: • Conduct post-trip inspections and report findings, • Complete required DOT inspection reports and documentation, • Check fluid levels, tire pressure, lights, brakes, and safety equipment, • Report on mechanical issues or equipment malfunctions immediately, • Maintain the cleanliness of the cab and truck exterior, • Ensure all required documentation is current (registration, insurance, permits), • Perform comprehensive pre-trip inspections daily Regulatory Compliance Documentation & Record-Keeping: • Maintain accurate driver logs in compliance with DOT regulations, • Document proof of delivery and customer signatures, • Record mileage, fuel usage, and maintenance activities, • Submit required reports to dispatch and management, • Maintain electronic logging device (ELD) records Maintaining Excellence Safety & Professionalism: • Wear proper personal protective equipment (PPE), including steel-toed boots, safety glasses, and gloves, • Follow all safety rules and procedures as outlined in the company manual, • Participate in regular safety meetings and training sessions, • Report safety hazards, incidents, or near-misses immediately, • Always maintain a professional appearance and demeanor, • Provide exceptional customer service as the face of Atlantic Plywood, • Work safely in various environments, including hot, cold, and inclement weather conditions General Responsibilities: • Follow instructions from the Oprerations Manager and dispatch coordinators, • Work collaboratively with warehouse and office teams to meet delivery schedules, • Perform other duties assigned to support overall logistics operations, • Maintain a positive, customer-focused attitude, • Valid CDL Class B license (current and in good standing), • Minimum 3 years of professional commercial driving experience, • Satisfactory Motor Vehicle Record (MVR) with no major violations, as defined by company and DOT standards, • Possession of a valid DOT Medical Examiner’s Certificate (DOT medical card), obtained independently by the applicant in accordance with FMCSA requirements., • Basic math skills: ability to calculate distances, fuel consumption, and delivery schedules, • Basic English proficiency sufficient to read and understand safety rules, DOT regulations, bills of lading, route maps, and ELD instructions., • Excellent time management and organizational abilities, • Strong attention to detail and commitment to safety, • Ability to work independently with minimal supervision, • Professional communication skills with customers and team members These physical requirements represent the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these essential functions, consistent with DOT requirements and applicable law. • Ability to regularly lift and move materials up to 50 lbs, and occasionally up to 90 lbs, with or without reasonable accommodation, consistent with DOT requirements., • Comfortable working in various environmental conditions (hot, cold, snow, rain, outdoor elements), • Able to sit for extended periods while driving, • Capable of frequent holding, grasping, pushing, and pulling during loading/unloading operations, • Ability to climb into and out of the truck cab and onto the flatbed as needed, • Exposure to bright lights, noise, and temperature extremes Pre-Employment Requirements • Ability to pass DOT-regulated drug and alcohol screening, background check, and employment verification in accordance with applicable law, • Authorization to work in the United States Preferred Qualifications: The following experience is a plus but not required - we're willing to train motivated candidates! • Flatbed trucking experience with building materials, • Forklift operation experience, • Lumber or building product industry experience, • Experience with side-curtain flatbed trailers, • Tarping and load protection experience, • Knowledge of the Eastern United States delivery territory, • Experience with electronic logging devices (ELDs), • Previous experience in a distribution or logistics environment Physical Demands & Work Environment: • Frequent use of hands and feet for grasping, lifting, securing loads, and operating equipment controls, • Regular lifting, carrying, pushing, and pulling up to 50 lbs.; occasional lifting up to 90 lbs., • Frequent pushing and pulling of truck side-curtain walls and use of winches and ratchet straps for load securement, • Continuous standing and walking for most of the shift (often 8–10+ hours), • Frequent bending, twisting, reaching, gripping, and handling materials such as pallets, panels, lumber, straps, and tools, • Occasional climbing, squatting, and kneeling to complete assigned tasks, • Extended operation of forklifts, including frequent mounting and dismounting during picking, staging, and loading, • Ability to work at varying heights when placing or retrieving product from racking, • Maintain balance, depth perception, and spatial awareness while operating forklifts in tight aisles and around moving equipment, • Exposure to bright lights, loud noise, dust, fumes, and varying temperatures, including hot and cold environments Schedule: • Full-time position, • Day shift schedule (typically early morning starts), • Flexibility to work overtime during peak periods as needed Career Growth Opportunities Starting as a Truck Driver Associate opens doors to advancement within our organization: • Senior Driver - handle specialized routes and mentor new drivers, • Lead Driver - coordinate driver schedules and support logistics operations, • Driver Trainer - become certified to train and onboard new driver associates, • Logistics Coordinator - oversee routing, scheduling, and fleet management, • Transportation Supervisor - manage driver teams and operations Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story. All Truck Driver Associate positions require adherence to safety protocols, OSHA regulations, and company procedures. Associates must be able to work in varying environmental conditions and operate equipment safely. Monday - Friday 5:30AM - Until the work is finished.

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