363 Best water management Jobs in North Bergen, NJ (August 2025)

About Us NYC Water Cruises operates some of New York Harbor’s most iconic vessels – Louisa of the Seas, Eternity, and Grande Mariner. We offer unforgettable sightseeing, dining, and special event cruises for locals and visitors alike. Position Overview We’re looking for an energetic, customer-focused Senior Dockside Agent to be the welcoming face of our operation. In this role, you’ll ensure passengers have a smooth check-in experience, assist with boarding, and handle day-of ticket sales at the dock. You’ll play a key role in delivering excellent guest service while helping drive revenue. Responsibilities Greet passengers and provide a warm, professional first impression. Manage check-in for Louisa of the Seas, Eternity, and Grande Marinercruises. Answer guest questions and provide information about cruise options, schedules, and services. Sell tickets at the dock to walk-up customers, upselling where appropriate. Coordinate with onboard and dockside teams to ensure timely boarding and departures. Handle payments, issue tickets, and maintain accurate transaction records. Address and resolve customer concerns quickly and courteously. Evening and weekend work required. Qualifications Previous experience in guest services, ticketing, hospitality, or tourism preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced outdoor environment. Reliable, punctual, and professional appearance. Comfortable handling cash and POS systems. Flexible schedule including evenings, weekends, and holidays. Compensation Hourly pay + commission on ticket sales. Opportunities for additional hours during peak seasons and special events. Why Join Us? At NYC Water Cruises, you’ll work in a dynamic, waterfront setting and be part of a team dedicated to creating memorable experiences for our guests.

We are seeking a friendly, efficient, and multi-tasking Busboy (Busser) who can also assist with smoothie preparation and provide direct support to customers. This hybrid role is ideal for someone who enjoys both behind-the-scenes support and front-of-house interaction. You'll help maintain a clean dining environment, prepare smoothies to order, and assist customers with a positive attitude. Key Responsibilities: Dining Area Support (Busser Duties): Clear and reset tables promptly and professionally Ensure dining area cleanliness, including floors, service stations, and trash disposal Refill water glasses and assist servers as needed Restock utensils, napkins, condiments, and other dining essentials Smoothie & Beverage Preparation: Prepare smoothies and other non-alcoholic beverages according to recipes Ensure all ingredients are fresh, properly stored, and stocked Clean and sanitize blending equipment and workstations regularly Manage smoothie prep area efficiently during peak hours Customer Assistance: Greet and assist customers with orders or questions when needed Provide excellent customer service and respond to guest needs promptly Communicate wait times or service updates when necessary Handle light cashiering or POS support if trained

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NYC Water Cruises Pier 36

As a Captain, you will be responsible for the safe and efficient operation of a 100-ton vessel, ensuring full compliance with USCG regulations and company protocols. You will lead the onboard crew, manage vessel navigation, and deliver excellent service to our guests.

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NYC Water Cruises Pier 36

Restaurant General Manager

Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement

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