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Overview The Training & Quality Manager, Customer Care will be responsible for the design, development and implementation of training programs to ensure we deliver a luxury experience to our clients and deliver on our mission to share in life’s exceptional moments. David Yurman’s growth across all our sales channels is bringing an expansion to our contact center, including new and expanded programs, specialties and technology. This position requires a proven track record in training – design, development and implementation and the ability to work independently while leading and developing direct reports and impacting the development of other team members through training and quality programs. About Us David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at retail stores throughout the United States, Canada, Hong Kong and France and at locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers. Our Values At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance. Responsibilities: • Collaborate with Contact Center managers of Core team, Sales and Clienteling, Operations and Care and Service to identify learning needs throughout the department., • Partner with the Learning & Development team to deliver live, product-focused training experiences tailored to Customer Care., • Design, develop and implement training programs and SOPs, independently and in collaboration with intradepartmental business partners and cross functional departments., • Utilize a variety of delivery formats, including instructor-led, web-based, and blended learning, to support diverse learning styles and maximize engagement., • Review and update current training including new hire onboarding training materials., • Drive Holiday readiness through the development and continuous refinement of the Seasonal training program, ensuring consistent performance, efficiency and brand-aligned client experience during peak periods., • Lead training and communication for new product launches, business campaigns, tech updates, and process changes to ensure smooth adoption and minimal disruption to service levels., • Revamp and continuously maintain knowledgebase and other agent-facing content., • Oversee quality calibration sessions with the leadership team to ensure consistent and fair evaluation standards., • Ensure training programs and the Quality Assurance scorecard are aligned with service and brand standards, reinforcing luxury-level communication and Core Values-aligned behaviors., • Guide and align the Customer Care leadership team to deliver consistent and effective performance feedback and coaching., • Lead, support, guide, and develop the Supervisor of Training, Quality and Comms. and Quality Assurance Coordinator., • Analyze quality and service performance metrics to identify trends and root causes, partnering with Customer Care leadership to implement targeted strategies that drive measurable performance improvements. Qualifications: • Minimum 3 years of experience in Learning & Development., • Experience working in a customer contact center environment., • Understanding of contact center quality assurance scoring, calibrations and coaching., • Experience with instructional design and program design and delivery., • Previous experience delivering training or coaching., • Creative approach to training and a desire to make learning interactive., • Effective interpersonal and presentation skills., • Desire to be a change agent., • Ability to be agile and work in ambiguous environments., • Demonstrates passion and compassion for customers and team members., • A self-starter with strong prioritization, management, and organizational skills., • Enthusiastic team player with a strong sense of ownership and can-do attitude., • Bachelor's degree preferred., • Experience with luxury brand, a plus. The expected annual salary for this role is $80,000-$95,000. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you! FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities. Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas. Our network of solutions include SuperLawyers.com, FindLaw.com, LawInfo.com, Abogado.com, Super Lawyers print publication and many other digital solutions. What You’ll Do: As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers. About the Role: • Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory., • Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business., • Strategically grow a customer base through prospecting and cold calling., • Technical aptitude (MS Office, internet applications, Salesforce.com)., • Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships. Qualifications: • 4-year college degree or equivalent experience., • Experience in outside sales in a professional B2B environment., • Proven track record of sales success, fast growth and consistently achieving performance at 100%+., • Previous sales experience in online/advertising environment a plus., • Working knowledge of sales process, methods and techniques., • Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services., • Proven organization skills, effective time management skills and ability to work independently., • Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites. At FindLaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: • Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies., • Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development., • Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO)., • Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities., • Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued., • Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions., • Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment., • Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike., • Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are at almost $200K OTE. In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process. Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus. Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Manager Product training is responsible for the following: • Developing and implementing training programs for sales staff and/or sales management., • Establishing objectives for, and creating, developing, and administering in whole or in part, a training program which includes sales techniques and presentations, product and product applications information, group referencing, and role playing., • Providing materials and developmental support to sales regions and for presentations at conferences or sales meetings. • Develop, coordinate and deliver live/virtual new hire home study and resource prep training on disease state, product knowledge and competitive landscape., • Provide new hire training support during homestudy, initial training and post-training., • Facilitates advanced training, at least four times a year, including scheduling and coordinating clinical touchpoints and workshops during the pre-work sessions, providing continuous feedback to participants on their case study presentations and managing post-program follow-up and communication with graduates., • Conduct supplemental training initiatives including virtual web trainings, teleconferences, national/regional/district meetings., • Assist brand and marketing teams in the development of workshops, content and other key training deliverables executed during national meetings., • Ensure field pull-through is consistently aligned to brand/training initiatives throughout respective regions., • Funnel continuous feedback into commercial training team to inform future curriculum and content., • Mentor early career team members in adopting and applying training best practices. Qualifications: • Bachelor's or Master's degree in a life science field or adult learning with 5+ years of training experience in the pharma/biotech industry., • OR a combination of equivalent education and experience., • Prior experience in relevant therapeutic area (e.g. Neurology, Oncology, etc.), • Proven success in sales performance or considerable experience in marketing, CRC and compliance processes is preferred., • Demonstrated experience with editing softwares, PowerPoint, PDF etc., • Demonstrated ability to develop and deliver new and creative content., • Experience in virtual training design & delivery, distance learning and learning management system., • Some experience mentoring and training early career team members, preferred., • Proven performance in earlier role. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Industry/ Regulatory Knowledge, Mentoring/ People Development, Product Training Skills, Sales Training & Facilitation Eisai Salary Transparency Language: The annual base salary range for the Manager, Product Training - Oncology is from :$119,100-$156,300 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job Description This position is 100 percent nights. Reports to: Installation Supervisor or Project Manager Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: ● Work with minimum supervision and be certified in Skill levels 1, 2 and 3. ● Input job status, issues and requests and all-expense-related information into the Project Management platform. ● Reconcile materials for sales order using web-based inventory control forms. ● Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. ● Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. ● Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. ● Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. ● Maintain tools assigned to the job as well as monitor tool calibration requirements. ● Perform hardware testing, such as power verification, device provisioning and system tests. ● Responsible for all work meeting all customer standards. ● Meet or exceed customer and internal documented acceptable levels of quality. Credentials and Experience: ● Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: ● Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. ● Should possess a good mechanical aptitude. ● Should possess a good knowledge of basic power tools. ● Should have the ability to adapt to various work environments. ● Should have good knowledge of optical routing equipment installations. ● Should have good knowledge of fiber optic cable installation & testing practices. ● Should have good knowledge of AC/DC power. ● Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Special Requirements ● Due to the nature of our Customers’ requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts. ● Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. ● The employee will be required to climb and work off of ladders. ● The employee will be required to work under raised floors. ● The employee will be required to cut and drill metal and concrete. ● The employee must be able to distinguish between different colors. ● The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. ● The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. ● Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: ● The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. Company DescriptionCBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades.\r\n\r\nOur Mission\r\nCBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.\r\n\r\nCBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry.\r\n\r\nWe are always looking for passionate, driven and talented individuals to join every facet of our team.

Job Description Summary #LI-Remote Join Novartis and have the opportunity to lead and scale a global, in house web operations capability supporting all US promoted brands, delivering compliant, high quality digital experiences while driving measurable gains in efficiency, quality, and cost. As Associate Director, Web Operations, you will own end to end production, establish fit for purpose standards and processes, and serve as a key partner across Integrated Marketing Operations, agency partners, and cross functional stakeholders. Leading globally distributed teams, you will continuously elevate web operations to enable greater agility, speed, and execution excellence-helping the organization operate more strategically in service of improving patients' lives. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 5% travel. Job Description Key responsibilities: • Leadership: Lead endtoend delivery, governance, and day-to-day operations of centralized Web Operations services, ensuring effective planning, execution, stakeholder engagement, and communication to meet timelines, cost, quality standards, and compliance requirements., • Team Leadership: Build, mobilize, and manage crossfunctional teams across regions, aligning resources, roles, and responsibilities to enable consistent delivery and a highperforming collaborative operating model., • Functional Leadership:Lead and develop Web Operations talent across locations, reinforcing Novartis' values, strengthening capabilities, and supporting team performance and engagement., • Channel Expertise: Act as a CMS subjectmatter expert, guiding best practices in website management and providing practical direction to maintain high standards, drive continuous improvement, and support innovation in web operations, • Stakeholder Management:Serve as the primary point of contact for business partners, translating requirements into effective solutions and managing execution, risks, and issues to ensure timely delivery of services and outcomes., • Product Collaboration:Partner with the Drupal platform product team and IT stakeholders to support roadmap execution, enable scaled operations for new features, and ensure compliant content deployment., • Automation & Efficiency:Identify and implement automation and process improvements to reduce manual effort, improve productivity, and support new launches without increasing spend., • Continuous Improvement:Champion standardized processes, operational best practices, and continuous improvement initiatives across Web Operations., • Performance & Compliance: Establish and monitor operational metrics and benchmarks, ensuring performance targets are met, while maintaining regulatory and compliance processes., • Demand & Financial Management: Manage demand, priorities, and budgets, providing oversight of productivity, operating costs, and quality performance to support Web Operations' overall delivery objectives. Essential Requirements: * 5+ years of experience in commercial design, marketing, or program management within a creative/advertising agency, consulting firm, inhouse agency, or marketing organization, including leading resources and teams in complex, matrixed environments. * Experience leading Commercial and/or Marketing Operations within the pharmaceutical or another regulated industry, with the ability to translate operational best practices into effective commercial execution. * Strong CMS expertise, with handson experience managing and optimizing content workflows. * Solid understanding of web technologies, including responsive design principles, accessibility standards, design systems, and SEO best practices. * Experience leveraging web analytics (e.g., Google Analytics) to measure performance, generate insights, and continuously improve website effectiveness. * Demonstrated ability to drive operational efficiency, including experience with automation tools and techniques to streamline workflows and improve productivity. * Proven crossfunctional leadership skills, with experience influencing stakeholders, developing talent, and leading teams across functions and geographies. * Strong communication, presentation, and program management skills, with a track record of delivering results, managing priorities, and maintaining accountability through operational and financial metrics. Desirable Requirements: • Drupal experience strongly preferred. Novartis Compensation Summary: The salary for this position is expected to range between $152,600 and $283,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $152,600.00 - $283,400.00 Skills Desired Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model

Title: Digital Marketing Manager Department: Communications & Marketing Reports To: Executive Director of Marketing Position Type: Staff Position Summary: The Marketing Manager is a key member of the Communications & Marketing team, responsible for the planning, implementation and execution of integrated advertising and content-driven marketing initiatives across paid digital, print, and out-of-home channels. This role serves as a central connector between marketing strategy, design, social, digital, and external partners to ensure cohesive, high-impact campaigns that support institutional branding, recruitment, fundraising and advancement goals. The Marketing Manager owns campaigns from concept through implementation and optimization, translating strategic objectives into compelling advertising assets, targeted media plans, and coordinated customer journeys. This position plays a critical role in leveraging data, with compelling design to continuously refine campaigns and demonstrate measurable results across the full marketing funnel. Essential Functions: -Plan, develop, execute, and optimize advertising initiatives across multiple channels, including paid digital, social, print, display, OTT, and OOH, ensuring cohesive messaging and brand alignment across all touchpoints. -Develop and manage integrated digital marketing campaigns and media plans across social media, Google Search, digital display, audio, and video in support of university branding, recruitment, and lead advancement goals. -Will work closely with marketing strategy, design, social media, and external partners to concept, produce, and deploy high-quality advertising assets. -Implement paid advertising strategy, content development, scheduling, and optimization across platforms, including Meta, TikTok, LinkedIn, Pinterest, YouTube, and Google Search and Display,and others as appropriate. -This position must have experience in Google Ads, Meta Ads, TikTok Ads and working with Demand Site Platforms, such as StackAdapt, Mountain, Amazon DSP and The Trade Desk, and vendor management. -Source, develop, and manage creative content and materials for both organic and paid campaigns, collaborating with design and social teams to ensure creative effectiveness and consistency. -Leverage paid, print, and OOH advertising channels to precisely target priority audiences and support awareness, engagement, and conversion goals across the full marketing funnel. -Partner with web and digital teams to create and maintain engaging campaign landing pages using HTML5, Drupal, and other web systems, designed for easy updates, testing, and reuse across campaigns. Update assets for marketing cloud website personalization to include hero image, testimonial videos and stills, and accent looping videos. -Create, implement, execute, and optimize automated customer journeys and email marketing campaigns within Salesforce Marketing Cloud and other university CRMs (e.g., Slate, MyEmma). -Monitor, analyze, and report on performance across advertising channels, identifying KPIs and using data-driven insights to optimize creative, targeting, and budget allocation in real time. -Create and oversee content that motivates, inspires, educates, and informs audiences across a wide range of digital, print, and experiential platforms. -Build and maintain strong working relationships with internal stakeholders across the university, serving as a collaborative partner to advance institutional marketing, enrollment, and engagement goals. Prerequisite Qualifications: -3-5 years of experience in related fields (social media, digital marketing, advertising, copywriting, communications). -Bachelor's Degree in communications, marketing or related field. -Must have experience with social media advertising strategies, and placing and scheduling video and static ads in Meta, LinkedIn, TikTok, Google, and DSPs. -Strong attention to detail with the ability to work in a fast-paced environment and successfully juggle multiple assignments at once with tight deadlines. -Strategic problem-solving abilities and the ability to work with others at all levels (including executives) across the full organization.-Understands multi-platform and multi-channel marketing approaches and is a creative thinker who can come up with concepts and translate those concepts into detailed plans. -Has the ability to optimize and leverage content for various placements and has an understanding of industry best practices for digital content, including social, email, and web, as well as experience in writing for print promotional brochures. -Familiar with Canva, content creation, and content management. -Highly collaborative and able to successfully build proactive relationships at all levels. -Experience with social media scheduling platforms, such as Loomly, and management tools, such as Monday.com. -At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Preferred Qualifications: -3+ years of Adobe Creative Suite (Photoshop, Illustrator, InDesign). -3+ years of related CRM experience (Salesforce or Slate preferred). -MBA or Master's Degree in communications, marketing or related field preferred. -Project management skills and experience preferred. -Photography experience preferred. Bargaining Unit: PSA Range/Band: 21 Salary Information: In compliance with the NJ Pay Transparency Law, the negotiated annual salary range for this position is $63,129.05-$107,893.56 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items. To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page: . FLSA: Exempt Full-Time Apply NowShare Save Job

Use our web-based project management tool to ensure development processes are followed and projects are on time and within budget and specification. Coordinate meeting material development, logistics and provide onsite management assistance for content presented live or captured in a video studio. M

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: Jersey City, NJ (Hybrid, 3 days in office, subject to change to 5 days at any time) What You Would Get To Do: The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Assist with the training of new joiners, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 #LI-Hybrid #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Please note: This is an in-person position at our office in Fairfield, NJ. Monday-Friday 9AM-5PM About This Role This role owns client strategy, execution, and marketing performance. As the Marketing Manager, you are responsible for planning campaigns, executing directly inside marketing platforms, improving results week over week, and ensuring every account you manage grows consistently. You are not just directing work, you are doing the work. You will manage a high volume of accounts (25+, depending on complexity and service tier), but you are not responsible for the entire account lifecycle. You do not own onboarding, customer service, daily requests, billing, or administrative coordination. These responsibilities are handled by Customer Success and other teams so your focus stays protected around strategy, creative execution, optimization, and growth. You operate as both strategist and operator, balancing big-picture thinking with hands-on implementation across social, paid ads, email, and content. This is a production and performance role with real ownership and accountability. What You’ll Be Responsible For 1. Account Success • Account Oversight: Ensure the overall success of each client account, • Account Optimization: Perform ongoing weekly optimizations for social profiles and related assets 2. Content Creation • Content & Ads Management: Create graphics, manage social media content, paid ads, and brand visuals, • Email & SMS Campaigns: Create and manage email and SMS campaigns to drive customer engagement 3. Client Growth • Growth Strategy: Find and implement growth strategies to grow clients’ Instagram, Facebook, and TikTok accounts, • Industry Research: Conduct ongoing industry research to stay ahead of restaurant and marketing trends, • Performance Reporting: Report on performance metrics, identify insights, and recommend strategic improvements, • Analytics-Driven Strategy: Use analytics to inform future content decisions, campaign direction, and client recommendations, • Influencer Outreach: Develop and manage relationships with top local influencers to drive reach, credibility, and consistent visibility for our clients’ brands., • Shoot Planning: Design and plan high-impact photo and video shoots that elevate client accounts, using insights from research, analytics, and performance reports to guide creative direction. 4. Team Collaboration • Creative Coordination: Coordinate with creative teams and manage content shoots, • Content Collaboration: Collaborate with the content team to push boundaries with trendy, high-performing assets, • Web Collaboration: Work with the web team to develop best-in-class restaurant websites aligned with brand goals 5. Client Alignment • Client Alignment: Partner with the onboarding/client success team to stay informed on client details and updates, • Client Communication: Conduct weekly, bi-weekly, monthly, or quarterly client check-ins to assess needs, gather feedback, and make proactive adjustments What You’ll Get Compensation: $17-22/hr. Compensation is tiered based on graphic design experience, strategy capability, execution quality, speed, ownership, and ability to independently manage client accounts and drive measurable results. Growth Path • Master strategy, execution, and performance ownership across accounts, • Lead larger or higher-tier client portfolios, • Mentor and train new Marketing Managers, • Own a specialty (Paid Ads, TikTok, Content, Email, etc.), • Direct mentorship from the founder and senior team members, • A structured, professional, and supportive work environment, • A leadership-track role with real ownership and autonomy, • Direct impact on client growth, retention, and company success, • Execution & Production: Strong graphic design and content creation skills (Canva or Adobe) and the ability to execute directly inside marketing platforms (social, ads, email, SMS), balancing strategy with hands-on implementation daily., • Analytics & Performance Thinking: Strong analytics and reporting skills with an analytical mindset and the ability to translate data into action and measurable outcomes., • Ownership & Work Ethic: High ownership and follow-through without reminders, commitment to producing consistently high-quality work, and the ability to remain consistent under pressure., • Capacity & Organization: Ability to manage content scheduling for 25+ client accounts, depending on complexity and service tier, without sacrificing quality, with strong organizational skills and attention to detail., • Growth & Adaptability: Fast learner who stays current with trends and adapts quickly, with leadership potential and a clear desire to grow into greater responsibility., • Agency or multi-account marketing experience, • Paid social ads experience (Meta, TikTok, etc.), • Email/SMS automation experience, • Influencer or content collaboration experience, • Portfolio or samples of past content/design work, • A short, practical marketing assignment to assess execution and quality, • Prioritization and workload management scenarios, • Problem-solving under real-world account scenarios, • Analytics and reporting walkthrough, • Ownership, reliability, and follow-through If you value ownership, high standards, and building real growth for clients, not just posting content, we’d love to hear from you. Company DescriptionRestaurant Media Group is a hospitality-focused marketing agency helping restaurants, bars, and multi-location concepts grow through modern digital strategy. Our team combines creative execution with structured systems to drive measurable results, from guest acquisition and repeat visits to stronger brand positioning. We provide full-service support across social media, paid advertising, website development, influencer partnerships, email and SMS marketing, reputation management, and performance analytics. Rather than one-off campaigns, we build repeatable marketing frameworks designed to scale with each concept. Our clients range from neighborhood favorites to high-end dining brands across New Jersey, New York, Pennsylvania, and Connecticut.Restaurant Media Group is a hospitality-focused marketing agency helping restaurants, bars, and multi-location concepts grow through modern digital strategy. Our team combines creative execution with structured systems to drive measurable results, from guest acquisition and repeat visits to stronger brand positioning.\r\n\r\nWe provide full-service support across social media, paid advertising, website development, influencer partnerships, email and SMS marketing, reputation management, and performance analytics. Rather than one-off campaigns, we build repeatable marketing frameworks designed to scale with each concept.\r\n\r\nOur clients range from neighborhood favorites to high-end dining brands across New Jersey, New York, Pennsylvania, and Connecticut.

Job Description General Description: The creative lead is responsible for managing and developing marketing and branding materials across Richards’ four product lines. Responsibilities: * Design and maintain all print and digital marketing materials including catalogs, product guides, product data sheets, flyers, and PowerPoint presentations * Design and maintain product installation instructions * Interface with engineering to obtain accurate and illustrative sales models to use for instructions * Manage instruction sheet lifecycle using document management workflow tool * Collaborate with product owners, salespersons and product engineers to develop effective and accurate content * Continuously maintain and enhance company website * Update content including relevant marketing materials * Direct third-party web developer to create simple and effective user experience * Guide overall brand and marketing style * Review and assess marketing programs to ensure adherence to overall company branding * Manage and distribute branding guidelines where applicable * Create and execute plan for trade shows and conventions * Create project plan including dates and deadlines, tasks and responsibilities * Lead design, development, and implementation of graphics and layout of display booth * Coordinate logistics and ensure vendor timeliness and quality * Oversee production of booth and installation of graphics * Attend trade show to oversee logistics and assist sales team with booth operations * Ensure spend is within allotted budget * Manage and collaborate with external vendors including print shops, promotional item vendors and videographers/photographers * Create and oversee marketing email campaigns in constant contact to communicate with sales representatives and customers * Assist Richards stakeholders in the creation of creative materials for in-house programs and initiatives (e.g., safety, quality assurance) * Oversee film and photography * Plan, film, and edit product installation “YouTube” videos * Oversee product photography and editing as needed to produce high-quality visuals * Manage inventory and budget of promotional items Minimum Education: * BA in Design, Visual Arts, or relevant fields Experience: * 3 years in design, marketing or creative field preferred Required Skills: * Proficiency in Adobe creative suite including InDesign, Photoshop and Illustrator * Strong communications and writing * Strong project and task management * Microsoft Office (strong PowerPoint and Word with basic Excel knowledge) Preferred Skills (not required): * Photography * Videography and basic video editing * Basic 3D design/modeling experience

Job Description Job Title: Senior Director, Communications & Marketing Team: External Affairs Location: Hybrid in Atlanta (GA), Chicago (IL) strongly preferred, Newark (NJ), or New York City (NYC) Employment Type: Full-time FLSA Classification: Exempt Start date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. About the Role In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Director of Communications & Marketing who will play a pivotal role in leading organizational efforts to be the premier thought leader in the college-to-career space. We’re looking for someone who is an extraordinary and groundbreaking storyteller across channels, from press to digital and from video to speeches. This individual will lead a communications and marketing team responsible for shaping and stewarding a brand grounded in excellence. Individually, you will create the annual communications and marketing strategy, lead major external projects–from strategically pushing out new site announcements to impact reports to insights papers–and work with partners to elevate the Braven brand. As a member of the External Affairs team, you will lead a 5-7 person team as well as a team of 3-5 contractors responsible for external national and regional communications and marketing (media, speaking engagements, social media, video creation, events, etc), internal and CEO communications, as well as other communication and marketing requests/needs as they arrive in alignment with Braven’s brand. This role is on the External Affairs team and reports directly to the Chief External Affairs Officer. What You’ll Do: Strategy (30%) • Set and socialize the goals and vision of Braven’s overall communications and marketing strategy (i.e., national, regional, new sites, internal, core customer, secondary customer strategies) in partnership with the Chief Executive Officer, Chief External Affairs Officer, Regional Executive Directors, and select central team leads., • Support the integration of communication and brand strategies, including digital storytelling, video, press, speaking, and awards, etc strategies across the enterpris.e, • Gather, interpret, and synthesize quantitative and qualitative data to define patterns and continuously strengthen our approach to storytelling., • Create and manage efficient and smart systems, infrastructure and tools to track and report on communications & marketing progress and media stakeholder management., • Lead org-wide learning and development related to Braven's brand and communications for national and regional staff, including old and new members., • Bring a network of media relationships and execute media activities that secure high-profile placements across relevant national media outlets and platforms to ensure a drumbeat of high-profile national and local press placements that further understanding of the challenge Braven is working to address and Braven’s impact, • Oversee, play a heavy hand in writing/ideating, and help to place speeches, op-eds, and other statements on behalf of executive and regional leadership, • Oversee and execute on major brand moments for the organizatio,n including the release of impact reports, new site launches, etc, • Effectively coach 5-7 full-time communication staff members to become the strongest version of themselves, aligned to the goals of their role and their professional aspirations, as well as meet organizational brand goals., • This includes effectively overseeing and managing the team that runs point on: events, regional communications strategies and execution, CEO communications strategy and execution, internal communications, Fellow and Volunteer comms, Social, Video, and Google ads, SEO optimization, • Manage a team of 3-5 contractors in the areas of video, web design, graphic design, etc., • Coordinate with regional teams to understand opportunities and navigate varying regional markets, • Education: BS/BA or relevant experience, • You build inspiring visions and strategies that amplify and grow the brand and motivate others to action., • You bring a network of contacts in the media., • You go after ambitious and measurable goals with joy, action orientation, and perseverance., • You’re extremely detail-oriented and sweat the small stuff, while also not losing sight of the big picture., • You build strong external and internal relationships with a variety of stakeholders and have significant experience tailoring your approach based on an understanding of the beliefs, motivations, and contexts of others., • You exercise discretion and independent judgment in conversations with the press and other high-stakes audiences., • You enjoy bringing together multiple perspectives to enhance your work and decisions., • You are a constant learner when it comes to understanding the strongest brands out there., • You continually reflect to improve, and actively create space for the receipt of upward feedback from individual contributors and managers., • You exemplify Braven’s core values. Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC), • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $105,500-$131,800 in Atlanta, $111,300-$139,100 in Chicago, $122,500-$153,100 in New York and Newark, NJ. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health, • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of health insurance premium for employee and dependents, • 12 weeks of paid parental leave, • A one-month paid sabbatical after 4 years on staff Location We gather in the office at least 3 days per week (on Tuesday, Wednesday and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description Mindify Wellness and Care is seeking a creative, empathetic, and highly skilled Patient Engagement & Presentation Creator to join our growing team. This pivotal role will be responsible for developing clear, compelling, and compassionate presentations and diverse content that truly resonates with our patients, their families, community partners, and internal teams. The ideal candidate will translate complex mental health concepts into accessible, engaging materials, driving both understanding and active participation in our care pathways. A deep understanding of mental health nuances, combined with exceptional communication and design expertise, is paramount. Key Responsibilities: • Impactful Presentation Development & Design:, • Design, develop, and continually update high-quality, visually appealing, and informative presentations for a wide range of uses, including patient education workshops, community outreach initiatives, professional development for providers, and internal organizational communications., • Transform intricate mental health information, service offerings, and treatment pathways into clear, concise, and highly accessible presentation formats that speak directly to diverse audiences., • Strategically incorporate modern graphic design principles, compelling storytelling narratives, and multimedia elements (e.g., relevant images, short videos, subtle animations) to create truly impactful and memorable presentations., • Ensure all presentations strictly adhere to Mindify Wellness and Care's brand guidelines, maintain clinical accuracy, and comply with all relevant healthcare regulations (e.g., HIPAA, patient privacy laws)., • Patient-Centric Content Creation & Engagement:, • Produce a variety of patient education materials beyond traditional presentations, such as informative brochures, concise handouts, engaging infographics, frequently asked questions (FAQs), web content snippets, and social media visuals, all designed to enhance patient understanding and active involvement in their care., • Collaborate intimately with our clinical teams (e.g., therapists, psychiatrists, wellness coaches) to identify critical patient education needs and translate complex clinical jargon into patient-friendly language and digestible formats., • Develop proactive strategies and content that empower patients, encourage adherence to treatment plans, and foster self-advocacy and active participation in their mental wellness journey., • Strategic Content Planning & Research:, • Conduct thorough, empathetic research on a broad spectrum of mental health topics, cutting-edge patient engagement methodologies, and innovative communication strategies tailored for the wellness sector., • Actively contribute to the strategic planning and evolution of our overarching content roadmap for patient education and engagement initiatives., • Remain continuously informed about the latest trends, research findings, and advancements in mental health care, digital wellness solutions, and patient advocacy., • Collaborative Partnership & Communication:, • Work seamlessly across departments—including clinical, marketing, business development, and operations—to ensure that all content accurately reflects Mindify Wellness and Care's services, aligns with organizational goals, and genuinely meets the needs of our target audiences., • Actively participate in project and strategy meetings to thoroughly understand objectives, gather necessary information, and tailor content with precision and purpose., • May occasionally assist in the delivery of key presentations or provide guidance and training to other team members on effective presentation techniques, as needed., • Quality Assurance & Ethical Compliance:, • Rigorously review and meticulously edit all presentation and patient engagement materials for clarity, factual accuracy, impeccable grammar, consistency in tone, and adherence to Mindify Wellness and Care's compassionate brand voice., • Education: Bachelor's degree in Marketing, Communications, Public Health, Healthcare Administration, Graphic Design, Instructional Design, or a closely related field. A Master's degree is a plus., • Experience:, • 2-4 years of progressive experience in content creation, presentation design, patient education, or health communication, with significant experience specifically within a healthcare or mental health services setting., • A strong portfolio demonstrating professional, highly engaging, and well-designed presentations created using industry-standard tools (e.g., Microsoft PowerPoint, Google Slides, Keynote, Canva, Adobe Creative Suite)., • Proven experience developing diverse, patient-facing educational and engagement materials is essential., • Skills:, • Exceptional Presentation Design & Visual Storytelling: Demonstrated ability to transform complex information into compelling, visually appealing, and easily digestible presentations and graphics., • Superior Written & Verbal Communication: Outstanding ability to compose clear, concise, empathetic, and grammatically impeccable content tailored for diverse literacy levels and emotional states., • Profound Understanding of Mental Health: Foundational to advanced knowledge of common mental health conditions, various treatment modalities, and the critical nuances of communicating about mental health with utmost empathy, sensitivity, and respect., • Authentic Patient-Centered Approach: A genuine and unwavering commitment to enhancing the patient experience, empowering individuals, and fostering active engagement in their care and overall well-being., • Strong Research & Analytical Acumen: Ability to efficiently gather, synthesize, and present complex information effectively from a variety of credible sources., • Exceptional Collaboration & Interpersonal Skills: Proven ability to work effectively, respectfully, and collaboratively with diverse clinical and non-clinical teams and stakeholders., • Exemplary Organizational & Project Management Skills: Meticulous attention to detail, robust ability to manage multiple concurrent projects, and consistent track record of meeting deadlines in a fast-paced environment., • Be a vital part of a compassionate and innovative team truly dedicated to making a profound, positive impact on individuals' mental health journeys. xKMZQlHXpQ

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Hybrid must reside in Tri State area (NY/CT/NJ) 3 days a week in Greenwich, CT office Learn more at What You Would Get To Do The Senior Project Manager is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Assist with the training of new joiners, • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:, • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event, • Oversee workload of the team ensuring day to day understanding of capacity/pressure points, • Management of staffing assignments considering individual team members capacities and capabilities, • Management of personal development reviews for direct reports, • Lead and motivate direct reports, encouraging a productive and positive atmosphere, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 8-10+ years' Event Management experience, preferably in the financial services industry or a corporate environment, • Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships, • Extensive experience with managing senior clients in planning and execution of events, • Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities, • Strong proficiency working in Cvent, • Strong proficiency with Microsoft Excel and Microsoft Office, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills, • Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Strong team player, able to co-plan with colleagues and the client on large scale programs, • Strong ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description:\n\nJCFPL JOB TITLE: Communications & Marketing Supervisor DEPARTMENT: Communications & Marketing LOCATION: Priscilla Gardner Main Library REPORTS TO: Public Information Officer CIVIL SERVICE JOB TITLE: Sr. Public Information Assistant SALARY RANGE: $65,000 – $72,500 / year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. (35 hours/week). May be required to work flexible hours as needed to support events and programs that may occur outside normal business hours. APPLICATION DEADLINE: April 22, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at . JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 15 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. About the Position The JCFPL is seeking a bright, dynamic, outgoing and collaborative individual to coordinate the execution of the functions of, and support, supervise, and lead a Communications & Marketing team of five staff members. With guidance from the Public Information Officer, the Communications & Marketing Supervisor supports the implementation of departmental objectives and is responsible for coordinating their own efforts, as well as the efforts of department staff, in carrying them out. The ideal candidate will have a facility with and enthusiasm for a wide and ever-growing range of communications and marketing principles, methods, and tools; a willingness to learn and grow as the leader of a team with responsibilities as an individual contributor; an energetic approach to serving as a knowledgeable internal resource; courtesy, flexibility and a sense of humor. This role focuses on the execution, coordination, and supervision of communications and marketing initiatives and does not serve as the Library’s primary media spokesperson or records custodian. * Please note, this vacancy announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. Specific Job Duties: With guidance from the Public Information Officer, support the implementation of Communications & Marketing Department objectives and the processes, procedures, and methods by which they are carried out, in alignment with available resources and priorities. Ensure that the priorities of Communications & Marketing align with and support Library priorities; encourage the identification and support of emerging priorities. Set clearly defined, measurable goals for progress within Communications & Marketing that align with and support the Library’s organizational priorities and identified areas of impact. Oversee and/or effectively delegate the timely measurement of progress toward identified goals. Oversee and/or effectively delegate the execution of the functions of Communications & Marketing, including: distribution of public-facing information via Library-owned and third-party platforms, including websites, social media, broadcast/streaming media, print materials, paid advertising, earned media/press, etc.; creation, review and evaluation of copy, graphic designs, and audiovisual assets for policy and content; styling of informational and promotional materials; assessment of the value and effectiveness of written, graphic, and audiovisual material in achieving the Library’s information and program objectives; supporting media-related initiatives as directed, including drafting materials and coordinating logistics for press activity under the direction of the Public Information Officer; content, front-end and back-end functions, and compliance for Library-owned web platforms, including and associated websites; coordination and direction of public-facing events to familiarize external stakeholders with Library activities; collection, evaluation, and publication of statistics and data to support Library communication and marketing objectives; development and implementation of public surveys to identify community need and/or consumer interests, attitudes, and habits; dissemination of up-to-date information about the Library’s resources, staff, and operations to patrons and other relevant audiences ensuring public-facing content follows established Library policies and approved guidance, while maintaining confidentiality of protected or sensitive information. Oversee the supervision and monitoring of the output and work-related activities of employees in the Communications & Marketing Department, in the fulfillment of their assigned duties. Responsible for reviewing and approving employee timesheets, overseeing scheduling and attendance, supporting performance management processes, and carrying out other related managerial and administrative duties as required. Identify and build new and/or improved processes to sustain achievements and support future progress towards identified goals, particularly in the context of Communications & Marketing. With the oversight of the Library Director and/or as directed by the Public Information Officer, assist in planning and monitoring assigned departmental and/or project budgets. Oversee and/or effectively delegate the provision of training to the staff of Communications & Marketing in principles, practices, and methods to support the execution of their assigned duties. Oversee and/or effectively delegate the provision of training to Library leaders and staff in principles, practices, and methods to support their contributions to the execution of the functions of Communications & Marketing. Within delegated authority and/or as directed, establish and maintain collaborative working relationships to maximize the effectiveness of Library partnerships, with current and prospective stakeholders. Contribute to and model standards and practices for the delivery of high-quality customer service, both internally and externally. Core Competencies: The incumbent in this role possesses: Knowledge of and ability to apply the principles, practices, and methods of communications and marketing. Knowledge of and ability to apply the principles, practices, and methods of relative prioritization of potential courses of action and resource allocation. Ability to identify and align competing, divergent, and/or emerging priorities. Knowledge of and ability to apply the principles, practices, and methods of outcome-oriented goal-setting. Knowledge of and ability to apply the principles, practices, and methods of collecting, evaluating, and reporting on data with respect to identified goals. Broad range of knowledge of and ability to execute the functions of Communications & Marketing, including: strategic communication across a wide range of Library-owned and third-party platforms, including websites, social media, broadcast/streaming media, print materials, paid advertising, earned media/press, etc.; drafting and editing of copy, graphic elements and design, visual materials, and audiovisual productions; coordinating informational programs and supporting communications initiatives, including assisting with materials for interviews or public events as directed; content, front-end and back-end functions, and compliance for web platforms; collection, evaluation, and publication of statistics and data to support communication and marketing objectives; compliance with applicable Library policies, procedures, and approved guidance related to the dissemination of public information, as well as industry best practices; mastery of spoken and written English grammar, vocabulary, and spelling; confidence to utilize the English language with the skill and discrimination necessary to prepare verbal and written communication that is understandable to individuals with varied educational levels, occupational interests, and backgrounds. Broad knowledge of and ability to apply the principles, practices, and methods of setting clear expectations and delegating responsibility, particularly in the context of the job duties, competencies, and/or objectives of employees within Communications & Marketing. Broad knowledge of and ability to apply the principles, practices, and methods of sound project management. Broad range of knowledge and skills to perform a variety of responsibilities inherent in managing services and/or staff, including timely and quality decisions, process management, conflict management, motivating and developing staff, and policy development and implementation. Ability and desire to make complex decisions independently in accordance with identified goals and Library policies and procedures. Knowledge of legal and/or ethical requirements with respect to confidentiality of information, and of the Library's confidentiality policies and procedures. Ability and desire to exercise sound judgment and discretion regarding the Library, its employees, patrons, and partners; including sound financial judgment related to the prudent stewarding of the Library's resources. Confident communication skills, in contexts ranging from informal one-on-one conversations to public presentations with a large audience. Highly developed sense of curiosity about assigned duties and competencies, the Library’s functional areas, and the wider community of public libraries. Ability and desire to foster strong professional relationships among Library leaders and staff. Highly developed ability to roll with challenges and identify opportunities in changing circumstances. Positive, constructive, collegial demeanor. Confident command of a wide range of Microsoft Office and other software applications, including Adobe Suite, Canva, Wordpress, various social media platforms, etc. Ability to work flexible hours as needed to support events and programs that may occur outside normal business hours. Knowledge of and ability to apply high-quality customer service standards. Knowledge of and ability to apply the basic values and ethics of library service. Knowledge of and ability to perform the functions of email, calendar applications, and task management. Knowledge of and ability to use computer hardware, peripherals, software, and operating system functions. Knowledge of and ability to apply the principles, practices, and methods of information literacy and common security protocols related to internet use. Required Experience: A minimum of two (2) year's experience in a communications field such as media, public relations, or marketing. Preferred Experience/Education: Bachelor's degree in marketing or communications is strongly encouraged to apply. Minimum of one (1) year in a supervisory or project management role. Knowledge of Jersey City’s population, geography, and/or local government. Experience and familiarity with urban public libraries. Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR brgsPjIGrD

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