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Symetra is seeking an AVP, Operations and Strategic Solutions to help build and advance digital and operational capabilities for our Independent Marketing Organization (IMO) channel. About the role In this role, you will guide roadmap planning, prioritization, and execution for IMO digital initiatives. You'll work closely with cross-functional partners to define requirements, support testing, and ensure operational and risk considerations are integrated into decision-making. You will also serve as a key operational leader, shaping strategy and ensuring smooth delivery of critical initiatives. What you will do • Strategy, • Manage and optimize customer and agent/advisor experiences to align with organizational goals., • Partner with the VP of Service & Operations to define strategic direction and drive execution., • Set and communicate department goals to support alignment and performance., • Foster collaboration across teams within Service & Operations and with key business partners., • Represent Service & Operations in product development, sales initiatives, and cross-functional projects., • Sponsor high-visibility initiatives and ensure effective delegation and delivery., • Lead multiple projects and initiatives to successful completion., • Business Leader for the RD Ecosystem, • Collaborate with Product, Distribution, Compliance, Operations, and other stakeholders to develop and maintain the initiative roadmap, emphasizing risk reduction and operational efficiency., • Oversee sequencing, scope, and prioritization of roadmap elements., • Guide requirements definition and test plan approvals., • Communicate regularly with stakeholders and provide input on pacing and delivery., • Serve as a key decision-maker, applying a holistic operational and risk-focused perspective., • People Development, • Lead and develop managers to build high-performing, empowered teams., • Support staffing, training, coaching, and development efforts across teams., • Assess staffing levels to ensure appropriate resource allocation., • Promote a culture of continuous improvement., • Tactical Execution, • Ensure service-level targets are achieved, including call center responsiveness, processing turnaround times, and claims accuracy., • Oversee adherence to procedures, legal requirements, and compliance standards., • Manage audits and follow-up actions., • Represent Retirement as needed for claims-related litigation matters., • Lead process improvement efforts and deliver presentations to senior leadership. Here's what some of our employees have to say about why they work at Symetra: "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations "I truly believe there's something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger than yourself and want to make a meaningful difference, this is the place for you. We're more than just an insurance company-we're a community with purpose." - Joanne S., AVP Compliance What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements, • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%, • Paid time away including vacation and sick time, flex days and ten paid holidays, • Give back to your community and double your impact through our company matching Salary Range: $141,600-$236,000 plus eligibility for annual bonus program and long-term incentive plan Who You Are • 15+ years of industry experience with proven leadership., • Proven experience with annuities and retirement products within the IMO channel required., • Demonstrated ability to lead through senior functional leaders and deliver large-scale initiatives., • Strong communication skills with the ability to simplify complex topics and influence executives., • Experience working with external partners and supporting strategic negotiations., • Experience with agile software delivery teams and driving capabilities at a strategic and tactical execution level., • Change leadership experience with an ability to drive change through effective communication and collaboration., • High school diploma required; bachelor's degree preferred., • Required Training & Professional DevelopmentAll newly hired people leaders with direct reportsare required tocomplete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington.Symetra covers all travel and accommodation expenses., • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to ___ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Symetra offers a thrilling chance to become part of our team as a Benefits Support Specialist! About the role The role focuses on supporting the Implementation and Account Managers in the implementation of new Employer Group accounts, and the servicing of existing accounts, including Group Life, Disability, Absence Management, and Voluntary Benefits. It also involves fostering client relationships and supporting the National Service Team to ensure renewals, retention, and happiness. What you will do • Service and Relationship Management: Establish and nurture positive relationships with both internal and external partners. Handle routine service activities such as AOR changes, licensing updates, amendments, and enrollment support. Coordinate with different teams within the organization to resolve challenges and deliver solutions to clients., • Document Preparation and Quality Analysis: Support National Service and Implementation Teams by preparing administrative and marketing documents, including signatory documents, forms, enrollment materials and plan summaries. Conduct quality reviews of pre-submission PASR records and implementation-related materials, such as contracts, the first bill, and Go Portal entries., • Agent and Census Management: Confirm agent appointments, send appointment requests, and handle Agent of Record changes for initial case setup and assigned book of business. Perform initial enrollment census evaluations for new clients, sharing updates with Implementation Managers as required; request and assess renewal census data for the assigned book of business., • Coordinate the renewal process for assigned accounts. Review audit renewal letters and manage their distribution. Work with the assigned Regional Sales Executive (RSE) and/or Voluntary Sales Executive (VSE) to negotiate plan design changes and renewal terms with underwriting. This improves client satisfaction, increases policy persistency, and ensures communication with relevant departments., • Amendments and Special Projects: Record and handle contract amendments by working closely with internal groups to guarantee contract language reflects customer intent. Offer internal assistance to team members on travel or special customer-related assignments., • Guarantee Correct Tracking and Delegation: Manage established tracking resources to ensure activity records remain accurate and updated. Verify sold case notifications for accuracy, completeness, and suitable routing of new sold groups or new lines of coverage to Implementation Managers. Notify relevant individuals about new sales. Here's what some of our employees share about why they choose to work at Symetra: "I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are built to make your life better both at work and at home. • Flexible full-time or hybrid telecommuting arrangements., • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%., • Paid time away including vacation and sick time, flex days and ten paid holidays., • Give back to your community and double your impact through our company matching. Hourly Range: $27.10 - $45.16 plus eligibility for annual bonus program. Who You Are • High school diploma or equivalent work experience, college degree a plus., • Professional certifications or designations appropriate and relevant for this role., • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband.", • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL., • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to ___ and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:, • Disqualification from the recruitment process, • Withdrawal of a job offer, • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Minimum of one (1) year experience in positions in a customer service or sales role. As a work from home Sales Agent with Seabourn Cruise Line, you will become a resource for our guests and assist in planning the vacation of their dreams while selling a range of travel products and services. You wil

Job DescriptionCompany Description Company Description Expeditors is a Fortune 500 global logistics leader headquartered in Bellevue, Washington. With offices in over 100 countries and six continents linked through our integrated information management system, we provide seamless worldwide supply chain solutions. Our culture is built on a "hire for attitude and train for skill" philosophy, offering a clear path for professional development and career ownership. Job Description The Role Our in-house corporate travel agency – Expeditors Travel Services - is seeking a motivated, entry-level Corporate Travel Agent. In this role, you aren’t just booking trips—you are a consultative partner helping our employees navigate global travel. You will manage airline bookings, hotel reservations, and complex itineraries while contributing to department-wide administrative projects. The ideal candidate is an adaptive and agile learner, detail-oriented, and looking broaden their skillset and master the following systems: Sabre GDS, SAP Concur, Compleat and TRAMS. Key Responsibilities • Consultative Service: Guide travelers on optimal carriers and routes, entry requirements including health guidelines while adhering to company standards., • Booking Management: Accurately arrange flight, hotel, and car reservations; calculate ticket quotes, ticket changes; and utilize company discounts/credits., • Support: Onboard new Concur users and help resolve issues within SAP Concur (profiles, searches, and results)., • Department Contribution: Manage shared inboxes, manage agency queues, update internal website content, and assist with back-office reporting (TRAMS)., • Professional Growth: Actively participate in Sabre Red 360 and industry training to advance your travel expertise.Qualifications Qualifications • Experience: 2+ years in customer service, hospitality, or a related industry., • Communication: Exceptional verbal and written skills; ability to build assured relationships with coworkers and vendors., • Mindset: An independent learner who takes initiative and thrives with guided mentorship., • Technical Aptitude: Experience with Sabre GDS is a plus, but an enthusiasm to learn standard formats and "Compleat" mid-office functions is essential., • College degree preferred., • Must be able to work in one of our Greater Seattle offices (Seattle, Bellevue, Lynnwood, or Federal Way)., • Note: This is an in-office position. (Eligible for 26 flexible "Work From Home" days per year after initial training. Prorated based on eligibility date of new hire)., • Must already be eligible to work in the United States. Additional Information Salary & Benefits • Expected Salary: $55,000 – $65,000, • Paid Time Off: 15 days vacation (prorated), 10 holidays, and 2 flexible days., • Financial: 401(k) with employer match and Employee Stock Purchase Plan (ESPP)., • Health: Comprehensive Medical, Dental, Vision, and HSA options.

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

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