IT Field Service Technician
4 days ago
El Paso
6 Month Contract-to-Hire Based out of El Paso, TX - Regional and Nationwide Travel Position Overview: We are seeking a highly skilled and motivated Field Services Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects. Key Responsibilities: Installation & Setup of Technology Infrastructure: • Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers., • Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks., • Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment., • Asset Distribution: Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality., • Safety Protocols: Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment., • On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites., • Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity., • Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems., • Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support., • Job Site Travel: Travel regularly to construction job sites regionally or nationally, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential., • On-Site Presence: Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations. Required Skills & Qualifications: Technical Expertise: • Experience installing on-site infrastructure hardware and equipment., • Proficiency in installing and troubleshooting wired and wireless network infrastructure (Ethernet, Wi-Fi, etc.)., • Experience with technology systems, including security cameras, access control systems, and other construction-related hardware., • Strong understanding of internet and cellular connectivity solutions, including mobile hotspots, routers, modems, and antenna installation., • Proven ability to diagnose and resolve complex technical issues independently., • Quick thinking and adaptability when troubleshooting connectivity issues on-site or remotely., • Ability to lift and carry heavy equipment (up to 30 lbs.) and work in physically demanding conditions., • Must be willing to travel nationwide, including overnight stays and short periods away from home., • Comfortable with the flexibility and demands of frequent travel, with a focus on job site installation and support across different locations., • Valid driver’s license and reliable transportation for travel to and from job sites., • Clean driving record for the last 5 years. Preferred Qualifications: • Experience working with Cisco products and hardware such as routers, switches, and Access Points, • Experience working with, installing, and setting up satellite internet such as Starlink., • Prior experience in the construction industry or with construction-related technology support., • Certifications in network installation (e.g., CompTIA Network+, Cisco)., • Experience with cloud-based services, security systems, and remote monitoring tools., • Experience managing remote technology solutions for multiple job sites., • Ability to adapt to different job site conditions and schedules, including working weekends or non-traditional hours as needed.