Customer Service ISP ( Internet Service Provider) Representative/ Call Center Exp./ NY or FL, Remote
4 days ago
Plainview
Utilize networking tools like Rancid, Tacacs+, Radius, and others to support customers. Collaborate with network operations and IT teams for complex troubleshooting. Familiarity with internet troubleshooting, networking concepts, and ticketing systems (Fresh Desk, Sonar CRM).