Service Writer- High-Volume Shop Experience Preferred
6 days ago
Evansville
Job Description Pay: $50,000.00 - $80,000.00 per year Job description: Job Summary Are you passionate about delivering exceptional customer service and love the automotive world? Quality Automotive and Tire is seeking a customer-focused Automotive Service Advisor to join our growing service team. As the main point of contact for customers needing maintenance or repairs, you will ensure a seamless and positive service experience while supporting our skilled technicians. If you’re a great communicator with solid automotive understanding, this is an excellent opportunity to grow your career in a supportive dealership environment. Compensation Salary: $55,000 – $80,000 per year (Depending on experience, performance bonuses, and commission eligibility) What You’ll Do • Greet customers promptly and professionally, listening to their vehicle concerns, • Clearly explain recommended services, repairs, timelines, and estimates, • Write detailed and accurate service orders using Tekmetric service software, • Coordinate with technicians and manage repair order flow, • Provide timely updates to customers throughout the repair process, • Recommend maintenance services based on vehicle needs, • Handle cash, invoices, and payments accurately, • Maintain organized service records and promote excellent customer experiences Why You’ll Love Working Here ? Competitive salary + performance bonuses ? Health, dental & vision insurance ? Simple IRA with employer match ? Paid time off & holidays ? Paid training & certification opportunities ? Employee discounts on services and products ? Positive, team-oriented culture ? No weekends What We’re Looking For Required • Strong customer service skills, • Ability to multitask in a fast-paced service department, • Good communication and computer skills, • Valid driver’s license Preferred • Prior experience as a Service Writer or Service Advisor, • Mechanical understanding of vehicle systems, • Dealership or service shop experience, • Familiarity with service management software Benefits: • Simple IRA matching, • Dental insurance, • Employee discount, • Health insurance, • FREE Life insurance, • Paid time off, • Vision insurance #hc259350