Shop Manager and Service Writer
12 days ago
Clarksville
Job DescriptionJoin Our Team at Walker Automotive, Inc! Are you a dynamic leader with a passion for customer service and automotive excellence? Do you thrive in a fast-paced environment and have a knack for problem-solving? If so, we have the perfect opportunity for you! Job Overview: Walker Automotive, Inc in Clarksville, TN is currently seeking a highly motivated and experienced individual to join our team as a Shop Manager and Service Writer. In this role, you will be responsible for overseeing the day-to-day operations of our service department, as well as providing exceptional customer service and support to our clients. Key Responsibilities: • Manage and supervise a team of technicians and service advisors, • Ensure efficient workflow and timely completion of customer vehicles, • Handle customer inquiries, complaints, and concerns in a professional manner, • Schedule appointments and communicate with customers regarding their service needs, • Maintain accurate records of all service and repair work, • Monitor inventory levels and place orders for parts and supplies as needed, • Adhere to company policies and procedures to ensure a safe and productive work environmentQualifications:, • Prior experience in automotive service management or related field, • Strong leadership and communication skills, • Ability to multitask and prioritize tasks effectively, • Detail-oriented with a focus on providing exceptional customer service, • Proficiency in computer software and knowledge of automotive systems #hc214949