Trabajos zendesk en Michigan (MI) State

Medical, dental, vision, life & disability / PTO / Fri-Tues 6p-3a CST - As a User Care Specialist you'll: Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical prob...

Conduct quality assurance reviews with the team for continuous improvement and adherence to Operations process and procedures inclusive of DFM reviews, case history logs, Zendesk queue management ...

Ideal Candidate has experience in FSMs or FSLs such as Salesforce, ZenDesk, ServiceMax, Freshdesk, or Trackit. * An understanding of work order scheduling, route management, and dispatch services

The Value Architect is responsible for building key relationships with Zendesk customers during the sales cycle to identify and architect credible and dependable Value Consulting, consisting of advice and guidance on CX Strategy, the capabilities needed to be successful in achieving their busines...