Customer Service Agent (Native Dutch / Flemish)

Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include: assisting customers with various challenges by phone or e-mail (B2C), giving advice and providing solutions, maintaining a good customer relationship, making sure that all issues are solved and documented.

We are looking for native Dutch or Flemish speaking candidates with a good level of English. Basic computer skills are required. Flexibility with regards to working hours (including event and weekend shifts), respectful and positive attitude towards customers, strong communication skills and empathy, solution-oriented approach.

We offer a fixed salary plus the possibility to earn a bonus up to €3000 / year, paid training, tax-free benefits including food, transport, gym, insurance & childcare, free fruit and water at the office, free Spanish language classes, a fun, friendly and people-focused work environment with growth opportunities.