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Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Training & Development Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of People & Culture, the Training & Development Manager directs the training and development strategy of the hotel while supporting the People & Culture day-to-day tasks. The Training & Development Manager assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you'll do Develop a strategic training plan that aligns with business goals and addresses skill gaps. Design and deliver impactful training programs to achieve organizational goals. Deliver an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business. Conduct training needs analysis and develop the employee development plan. Set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance. Manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs. Administer all training records, ensure efficient records keeping and filing system. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Support managers on employee relations and performance management cases. Work with the Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... +3 years experience in hospitality within hotels/restaurants with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
cocinero con experiencia TURNO MANAÑA requisitos 03 años de experiencia imprescindible residente en provincia de barcelona idiomas requeridos español avanzado ¿qué buscamos? -buscamos un cocinero (a) con una experiencia mínima de 3 años -persona proactiva y orientada al trabajo en equipo -con habilidades comunicativas y autogestión -exigente con su trabajo, limpieza y puntualidad -certificado de manipulador de alimentos (si no dispone, se deberá obtener) -imprescindible documentación en regla funciones: elaboración de todos los platos de la carta garantizando una excelente presentación medir y ensamblar los ingredientes de la carta elaboración de mice and place almacenar los alimentos a temperaturas adecuadas según los estándares establecidos mantener los inventarios de los ingredientes actualizados mantener un entorno higiénico y organizado en la cocina garantizar la máxima seguridad y las prácticas higiénicas en manejo de alimentos realizar tareas básicas de cocina, incluido limpieza realizar pedidos diarios y semanales
We are looking for an experienced shop assistant . You will work in team . English and Spanish language is important and other languages are plus . Job offer is full time only . Need full availability of morning and afternoon ,this vacancy is not for students . shop hours are 9am to 9:30pm .
Elaboración de la mise en place para la implementación y servicio de los diferentes menús. Tramitación de pedidos y conservación de materias primas Realizar las correspondientes comprobaciones, recepción y almacenamiento adecuado de los diferentes productos. Cuidado del uniforme, material y untensilios de cocina. Cumplir con todos los estándares de higiene personaly stándares de la operativa diaria en la cocina. Apoyar el chef en la creación de cartas y aportar conceptos creativos. Control de mercaderías y inventarios. Number of positions: 3 24.000-26.000 Disciplinado y constante en el desarrollo de tareas. Persona organizada, ordenada con capacidad para planificar. Habilidad para afrontar cambios y adaptable a diferentes situaciones. Persona respetuosa, con alto concepto de la ética en el trabajo, con capacidad para controlar la comunicación interna y guardar la confidencialidad de aspectos de la empresa. Capacidad para trabajar de forma segura y prudente en el trabajo, respetando las normas internas y las diferentes regulaciones. Orientado a la excelencia y creatividad. Espíritu de equipo, empatía y proactividad, valorables habilidades sociales y de comunicación. Tolerante y Flexible. Mercer Hoteles is a Luxury Hotels Group from Spain. Our 5-star hotels are characterized by their excellent location in Barcelona and Seville. Our properties are set in unique buildings of cultural, heritage and artistic interest, which have been carefully renovated to wrap our guests with absolute comfort, with the unmistakable
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• Ser eficiente y proactivo en la asistencia a los huéspedes durante su estancia con todos los requisitos al mismo tiempo anticipar las necesidades de los clientes y fijándose en los detalles. • Dar la bienvenida a los huéspedes a su llegada, acompañarles a su habitación y familiarizarles con los servicios e instalaciones del hotel. Dar la bienvenida, a pie de coche, para todos aquellos huéspedes que llegan en transfer provisto por el hotel. • Desarrollar una relación profesional, servicial y enfocada en los detalles con el fin de que el cliente tenga una estancia única e inolvidable. • Gestionar eficazmente las quejas de clientes, no solo encontrando la solución y haciendo seguimiento, pero también con el fin que el cliente se vaya contento del servicio recibido en el hotel. • Informar bien a los clientes de todos los servicios en el hotel y actuar como un apoyo al departamento de Conserjeria en recomendaciones de la cuidad. • Garantizar que los estándares de The Leading Hotels of the World y Forbes se cumplen de manera natural y profesional. • Coordinar la asignación de los VIPS, y revisar sus preferencias. (eg. Habitación con balcón, baño, piso alto...etc) • Gestionar todas las peticiones especiales, incluyendo todas las peticiones de flores, decoración de habitaciones, pedidas de mano, regalos de agencias o clientes. • Establecer contacto continuado con los huéspedes durante su estancia, en el lobby, o bien espacios de restauración. • Revisar habitaciones de los clientes VIP antes de su llegada para asegurar que estén impecables y que la amenidad esté correcta. • Producir comunicados internos sobre llegadas de suites, VIPS y celebrities para informar a los departamentos sobre las preparaciones. • Mantener una comunicación fluida constante con todos los departamentos asegurando el nivel más alto de servicio para el cliente. • Gestionar la reputación online del hotel a través de Booking.com, TripAdvisor.com, Medallia y las encuestas de Hotels Quality, crear las respuestas individuales y dar explicaciones adecuadas cuando sea necesario. • Mantener al día el Cardex de Clientes con las diferentes preferencias de los huéspedes para anticipar y conocer sus necesidades. • Actuar como comercial interno, presentando todos los puntos de venta del hotel. Intentar hacer reservas internas y vender la música en directo. • Apoyar a Guest Relations Manager aportando nuevas ideas para la reunión mensual de Jefes de Departamento. ***Puesto estable con un contrato inicial de 6 meses*** FORMACIÓN REQUERIDA PARA EL PUESTO • Experiencia mínima de 1 año en hoteles de 5*GL • Castellano, inglés, ruso y francés - nivel avanzado • Se valorarán otros idiomas: alemán, japonés, mandarín, árabe. • Se valorarán conocimientos de Tesipro (Blanco). COMPETENCIAS PERSONALES • Comunicación interpersonal • Orientación al cliente externo • Comunicación empática • Proactividad • Trabajo en equipo • Ética y responsabilidad • Discreción Languages required: Spanish and English. Arabic, Catalan, Chinese, French, Japanese, and Russian are a plus At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
We are looking for sales representatives to work in our store that sells handmade products and jewelry. A good command of English and Spanish is a must. Details will be discussed face to face.
WINE KNOWLEDGE/STUDIES NEEDED!!! Sommelier/wine expert to give tastings and to lead pairing dinner in English. Spanish is a plus!
Funciones ¿Quieres trabajar en las oficinas centrales de una cadena hotelera en expansión? ¿Te gustaría promover la interacción entre hoteles y canales de venta? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Online Distribution para nuestras oficinas centrales en Barcelona. Tus principales retos, serán: • Implementación de la estrategia de la compañía establecida para el segmento, en coordinación con otros segmentos/departamentos para cumplimentación de Target global • Análisis y seguimiento de resultados mediante informes que apunten al crecimiento y optimización de ventas. • Negociación • Análisis del mercado y toma de decisiones frente a las necesidades de los hoteles. • Gestión de tecnología (extranets, channel manager, PMS, BI, etc) • Investigación de mercado identificando nuevas oportunidades de negocios dentro del ámbito B2B-B2C principalmente internacional. • Gestión y reporting de las disparidades Requisitos ¿Qué necesitas para aplicar? • Perfil analítico y negociador. • Experiencia de al menos 2-3 años en el ámbito de la distribución online B2B-B2C. • Orientación a la optimización de la venta adaptándose a las necesidades del momento. • Conocimiento en programas de CRS, Channel Manager (preferiblemente Siteminder), PMS, extranets canales de distribución,etc. • Inglés fluido hablado y escrito (valorable el conocimiento en otros idiomas). • Persona resolutiva y proactiva. • Capacidad de trabajo en equipo y alta orientación al cliente. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs). • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos). • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante). • Horario de entrada y salida flexible. • Teletrabajo 1 día/semana. • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs). • Un gran proyecto y desarrollo profesional junto a un equipo de trabajo dinámico y profesional. Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Job Number 24063448 Job Category Rooms & Guest Services Operations Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management RECEPCIONISTA DE NOCHE ¿Eres un/una recepcionista con pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos esperando! Tareas principales: - Realizar check-in y check-out. - Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservas, la asignación de las habitaciones y la entrega y activación de las llaves de las habitaciones. - Procesar todos los tipos de pagos realizados tales como los gastos de alojamiento y los pagos efectuados en efectivo, con cheques o tarjeta de débito o crédito. - Gestión de quejas. - Gestión de peticiones de clientes. - Proporcionar información sobre instalaciones y servicios. - Tareas administrativas. Lo que buscamos: - Experiencia previa de recepcionista en hoteles. - Actitud positiva y personalidad extrovertida. - Español e inglés avanzados. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h durante la noche. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building. - Uniforme y lavandería interno y gratuito. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Job Number 24061654 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Verify that AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair/clean when necessary. Tape down/dress loose wire/cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down, remove, and secure equipment. Set-up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests/customers regarding proper usage/operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate information using computers/POS systems. Move up and down stairs/service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Pedagogical nanny needed for a 4 years old toddler and new born baby awesome family in gracia, barcelona are looking to hire on experienced nanny for their 4 year old toddler and a new born (the mumm will be with). Duties will include everything related to the care of their baby girl. They´re looking for someone who can foster his curiosity and excitement in the world around him. Schedule: 5 days week, 8 hs a day (11hs to 19hs) compensation : 1,500 euros/month + extra hours requeriments: *awsome onfant experience *minimum 3 experience with babies/ifants/toddlers *longevity in past roles *knowledge and genuine interest in respectful parenting and alternative pegagogical methods
Good communication, good skill and flow the rules and regulations
ARRIVAL HOST/HOSTESS Job summary for Torre de Alta Mar The host/ess is essential to the smooth operation of the restaurant Essential Duties and Responsibilities: Maintain positive guest relations at all times. Anticipate guest needs and respond promptly. Requirements: English and Spanish C1. Knowledge of other languages would be an asset. Catalan is required Friday, Saturday,Sunday, Monday, Tuesday From 12:30h to 18:30h Wednesday & Thursday free
Un Sommelier en Cocina Hermanos Torres es el encargado de la preparación y mise en place de vinos, recepción de pedidos, gestión y organización de la bodega y servicios de vinos al comensal. Indispensable: - Formación en sumellería - Disponibilidad horaria - Persona sociable - Buena presencia - Incorporación inmediata “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.
1. Formalización de la documentación interna y externa que se deriva de la gestión interna del departamento 2. Intervención en la preparación, revisión y utilización de los equipos, materiales y productos asignados junto con inventario 3. Participación en las operaciones de almacenaje, clasificación y control de los materiales y productos 4. Control de averías de las habitaciones 5. Supervisión y puesta a punto de las habitaciones de salida según los estándares establecidos 6. Supervisión y puesta a punto de las habitaciones de cliente según los estándares establecidos 7. Supervisión de descubiertas según los estándares establecidos 8. Supervisión zonas comunes 9. Control de los objetos olvidados 10. Apertura y cierre turno 2 años de experiencia en puesto similar en Hotel de 5*GL. Bachillerato o Estudios Universitarios Inglés (otros idiomas serán valorados) HABILIDADES Y COMPETENCIAS: Orientación al cliente Orientación a resultados Proactividad Trabajo en equipo Ética y responsabilidad Discreción Innovación y mejora continua At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned avenue filled with impressive architecture, exceptional shopping and prominent business destinations, this stylish hotel in Barcelona aptly offers exceptional service and contemporary designs. Whether traveling for business or leisure, the lodging's well-appointed guest rooms feature luxury bedding ensembles, individual climate control, high-speed Internet, cable/satellite service and modern bathrooms to provide travelers with everything needed for a remarkable hotel experience in Barcelona, Spain. On-site steakhouse dining and a relaxing lounge offer exciting food and beverage options and the hotel's impressive event venues are ideal for business meetings, conferences and social events.
Gran Hotel la Florida 5* es uno de los mejores resorts de lujo de la ciudad de Barcelona gracias a su privilegiada ubicación en la montaña del Tibidabo. El hotel dispone de 70 habitaciones, servicios de restauración y spa. ¿Te apasiona el sector hotelero? ¿Tienes experiencia en hoteles de 5*? Si es así está es tu oportunidad ya que precisamos incorporar a un portero para ampliar nuestro equipo. La persona seleccionada se responsabilizarán de realizar las tareas habituales del puesto de trabajo. -Recibir a los clientes abriéndoles la puerta del establecimiento y vehículo. -Responsable de llevar las maletas y el equipaje de los huéspedes hasta sus habitaciones. -Será la persona responsable de llevar a los clientes hasta sus habitaciones. -Asistir a los clientes para encontrar medios de transporte (taxi, sus propios vehículos y cualquier otro medio de movilización dentro de la ciudad o las inmediaciones de ella) y gestionar las reservas de los taxis. -Servicios de room service y recogida de los carros. -Rondas de seguridad por las instalaciones del hotel. Informando de cualquier anomalía y/ o incidencia en los accesos al hotel a su responsable directo. -Atender las peticiones de los clientes durante su turno. -Limpieza y orden en su puesto y zona de trabajo. -Contrato Fijo discontinuo (Inicio Abril finalización Octubre) -Jornada completa. -Salario según categoría profesional de convenio -Comida dentro de su jornada laboral -Limpieza de uniforme Buen nivel de inglés. -Formación FP en Hostelería y Turismo -Experiencia en hoteles 4 y 5* de 1 año. -Carné de conducir y vehículo propio. Requisito imprescindible. -Buenas dotes de comunicación. -Acostumbrado a trabajar en equipo de forma cooperativa y con iniciativa -Clara orientación al cliente -Posibilidad de incorporación inmediata -Disponibilidad horario de 23:00 a 07:00 horas. Thanks to its prime location on Tibidabo's Hill, the Gran Hotel La Florida 5 * GL is regarded as one of the top urban luxury resorts in the city. Our fantastic location offers not only spectacular views but also an oasis of peace away from the hustle and bustle of the city. Organize your special events in our modern meeting rooms with the help of our professionals. And if you want to stay fit, visit our fitness center or take a dip in our pool of 37 meters. Visit Gran Hotel La Florida for a lunch, a dinner or a drink in a privileged location. You can enjoy a relaxing beverage in the Lobby Lounge, rediscover the Catalan, Spanish and Mediterranean gastronomy in the Restaurant Barcelonas, or savor a refreshing cocktail by the pool in Les Terrasses Bar& Lounge.
What's the job? As Rooftop Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Food and Beverage Manager. Your day-to-day: - Support the Food & Beverage Manager in any required task. - Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. - Implement agreed upon beverage policy and procedures throughout the property. - Train staff on liquor control policies and procedures. - Monitor adherence to all liquor control policies and procedures. - Ensure team provides excellent service and continually strives to exceed expectations. - Ensure service and other standards according to SOPs are adhered to. - Ensure cash handling procedures are followed and all stock items are managed. - Ensure that the team is continually trained in product knowledge, all menus and Hotel initiatives. - Oversee the preparation and presentation of beverages to meet set standards. - Oversee staff training and carry out on-the-job training where required. What we need from you: - Bachelor's degree in hospitality or related field. - Some college and/or advanced training in food and beverage management valuable. - 2+ years' experience working in Food and Beverage department as supervisor. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: - Discounted international room rates. - Employee recognition programmes. - Training programmes and access to IHG's training tool. - Meals whilst on duty. - Uniform and laundry service.
We are looking for IT Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Finance, the IT Manager is responsible for ensuring functional integration of network and LAN hardware components throughout the entire operation. Job Description What you'll do... Oversee and manage the day-to-day operations of technology including networks, workstations, POS, PMS, etc. to ensure efficient and revenue maximizing operations. Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity. Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule. Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components. Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components. Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold. Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other. Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule. Maintain complete and thorough knowledge of new releases of network and server software. Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera, Micros, etc. Maintain department objectives and keep consistent with objective from hotel level and corporate level. Run training classes for individual workstations and new applications. Attend training classes as needed. Qualifications What we're looking for... Minimum of three (3) years of IT experience – hotel or restaurant experience preferred. Previous experience with pre-opening of a hotel or restaurant a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
¡Oportunidad de Carrera en Restaurante ABAC - Chef de partie En el Restaurante ABAC, galardonado con 3 estrellas Michelin, estamos en busca de un talentoso y apasionado Chef para unirse a nuestro equipo. Si eres un experto en cocina con un amor por la alta cocina y una fuerte dedicación a la excelencia, esta es tu oportunidad para brillar en un entorno culinario de clase mundial. *Descripción del Puesto:* Como Chef de partie en Restaurante ABAC, serás una parte fundamental de nuestro equipo culinario de alto nivel. Tu creatividad y habilidades en la cocina serán esenciales para ofrecer una experiencia gastronómica excepcional a nuestros comensales. Trabajarás en estrecha colaboración con nuestro Chef Ejecutivo y el equipo de cocina para crear platos innovadores y deliciosos que complementen nuestra oferta gastronómica premiada. *Responsabilidades:* - Preparar y presentar platos y productos de cocina de alta calidad. - Desarrollar y perfeccionar constantemente nuevos elementos de menú. - Colaborar con el equipo de cocina en la creación de platos armoniosos y atractivos. - Mantener los estándares de higiene y seguridad alimentaria en todo momento. - Gestionar eficazmente los recursos y el inventario relacionados con la cocina. *Requisitos:* - Experiencia demostrable en cocina en un entorno de alta gama. - Pasión por la creatividad culinaria y la innovación. - Habilidad para trabajar en un entorno de ritmo rápido y mantener la calma bajo presión. - Conocimiento de técnicas avanzadas de cocina. - Compromiso con la excelencia y la atención al detalle. - Capacidad para trabajar en equipo y comunicarse eficazmente. *Ofrecemos:* - Contrato indefinido con 40 horas semanales. - Oportunidad de trabajar en un restaurante reconocido con 3 estrellas Michelin. - Ambiente de trabajo colaborativo y de alto nivel. - Posibilidad de aprendizaje continuo y desarrollo profesional. - Beneficios competitivos y compensación acorde a la experiencia. Si eres un apasionado de la cocina y sueñas con trabajar en un entorno de alta gastronomia, no dudes en postularte. ¡Esperamos que te unas a nuestro equipo y contribuyas a la creación de experiencias culinarias inolvidables en Restaurante ABAC! Postúlate hoy mismo y sé parte de nuestro emocionante viaje culinario. Hotels & Restaurants with fine interior design and signature cuisine. Boutique hotels in the best locations in Barcelona. Haute cuisine restaurants awarded by the Michelin guide.
Si quieres empezar a formarte en el mundo hotelero, esta es tu oportunidad! CATALONIA HOTELS & RESORTS selecciona estudiante para realizar prácticas en el departamento de E-COMMERCE de nuestras oficinas centrales. Las principales tareas a desarrollar son las siguientes: - Actualización de contenidos escritos y medias en todas las plataformas digitales de la cadena. - Apoyo importante en la carga de contenidos de la nueva página web - Apoyo en todas las tareas del día a día del equipo. REQUISITOS: • Estudiante de TURISMO / MARKETING / COMERCIO o similar y poder firmar un convenio de prácticas. • Conocimientos de RRSS. • Orientación al cliente y sobre todo muchas ganas de aprender. OFRECEMOS: • Prácticas remuneradas. • Posibilidades reales de crecimiento profesional y incorporación en la empresa una vez finalizado el período de prácticas. • Nos adaptamos a la disponibilidad horaria del estudiante. • Oficinas en pleno centro de Barcelona. 400€ BRUTOS/MES Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Buscamos incorporar en nuestro equipo un Especialista en Investigación y Desarrollo (I+D) enfocado en la creación de nuevos platos, escandallos y aspectos técnicos de la gastronomía. Responsabilidades: Investigar y desarrollar nuevas recetas y platos innovadores que cumplan con los estándares de calidad del restaurante. Realizar escandallos detallados para garantizar la rentabilidad y consistencia de los platos. Colaborar estrechamente con el equipo de cocina para implementar las nuevas recetas y proporcionar la formación necesaria. Mantenerse al día con las tendencias culinarias y las últimas tecnologías en el ámbito de la alimentación. Experiencia previa en investigación y desarrollo culinario, preferiblemente en el sector de la restauración. Conocimiento profundo de técnicas culinarias, ingredientes y equipo de cocina. Habilidad para realizar análisis detallados y trabajar con precisión en la elaboración de escandallos. Creatividad y pasión por la innovación en la cocina. Capacidad para trabajar de manera colaborativa en un entorno dinámico. “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.