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Location: Barcelona, Spain (hybrid) Contract: full time / indefinite Language(s): German (native speaker) and English (C1) Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications. Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments. Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community. Join us as we lead the future of finance automation! Your Day to Day: Customer Health Management: Maintain accurate health-score that blends leading indicators (feature adoption, NPS, executive sponsorship) with lagging ones (renewal likelihood, support sentiment); trigger proactive playbooks as soon as a score dips, and build advocacy based on on Value Realization. Quarterly Business Reviews (QBRs): Conduct quarterly business reviews (QBRs) to showcase value delivered and align with customer outcomes, milestones and strategic priorities. Value Creation & Success Plans: Develop tailored success plans to drive adoption, maximize product value, and help customers achieve their business objectives with Serrala’s solution. Ensure Value realization in close partnership with the Solution Architects/Value Engineering Team Retention: Apply logo retention strategies and churn mitigation plan to ensure high logo retention through renewals and minimized churn Expansion: Collaborate with Account Executives on Account Planning to identify upsell/cross-sell opportunities though value-based selling Reference & Advocacy: Identify and develop potential customer advocates to contribute to case studies, testimonials, and reference programs, helping drive new business through peer validation and success stories Customer Feedback: Capture feedback and channel insights back into the organization to support shaping the product roadmap Cross-Functional Alignment: Work closely with Product, Consulting, Global Support, and Customer Experience teams to drive customer success strategies. Data-Driven Insights: Act as the voice of the customer, ensuring feedback is integrated into shaping the product roadmap for continuous improvement. Location: Our brand-new Barcelona office is situated close to metro Diagonal (Barcelona) – hybrid work approach Travel: Availability to occasionally travel to HQ in Hamburg (Germany) and customer sites as needed. What makes you excel in this position: Educational Background: Bachelor’s degree in Business, Finance or a related field. Experience : Mandatory experience in Finance and in a Senior Customer Success role within a B2B SaaS environment. Proven track record of driving commercial goals (retention and/or expansion). Experience managing strategic accounts with high ARR and strong growth potential. Technical Proficiency : High proficiency with customer success tools (e.g.Salesforce, Jira, Freshdesk, Confluence, Qlik). Language Skills: Native or bilingual proficiency in German, with strong command of English (C1). Proactive attitude: Ability to identify growth opportunities and solve customer challenges proactively. Commercial Acumen & mindset: Strong understanding of account planning, revenue generation strategies, and customer lifecycle management. Analytical Skills: Track record of quickly grasping complex & technical processes, preferably related to finance and technology. Why you’ll love it here Step into a dynamic, agile workplace where continuous learning is championed by leadership, and innovation in finance automation is fuelled by cutting-edge tech, AI integration, and strategic SAP transformation. We partner with the best to stay ahead - so you can too. At our core, we're Reliable, Passionate, Empowering, and Enterprising - committed to lasting customer and employee relationships, bold innovation, and your growth every step of the way. EEO Statement We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state, or local laws. To all recruitment agencies Serrala does not accept agency resumes. Please do not forward resumes to our job alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

Store Manager Flagship – Barcelona ¿Te apasiona el universo de las Sneakers y del streetwear? ¿Tienes talento para liderar equipos y buscas una nueva aventura en una marca dinámica y en plena expansión? ¡Esta oportunidad es para ti! Tus Misiones Impulsar el Rendimiento: Seguir los KPIs (facturación, ticket medio, tasa de conversión), analizar los datos y apoyar al Store Manager en la puesta en marcha de planes de acción. Acompañar y Motivar al Equipo: Apoyar en la formación, organización y animación de un equipo de 15-20 personas. Ser un referente en el terreno, garantizando la cohesión y el espíritu de equipo. Garantizar la Excelencia Operativa: Supervisar la correcta aplicación de los procedimientos (gestión de caja, inventarios, back office) y contribuir a mantener los estándares de visual merchandising. Ofrecer una Experiencia Cliente Premium: Ser embajador(a) de la marca, garantizar una atención cálida y personalizada, y fomentar la fidelización. Apoyar en la Gestión Diaria: Colaborar en la gestión de horarios, apoyo administrativo y reportes al Store Manager. Perfil Ideal ✔️ Experiencia previa como Store Manager o Director/a de tienda, con gestión de equipo ✔️ Buena comprensión de los indicadores comerciales y orientación a resultados ✔️ Capacidad de liderazgo positivo, con gusto por el trabajo en equipo y el desarrollo de personas ✔️ Pasión por la moda urbana y la cultura sneaker ✔️ Proactividad, organización y atención al detalle ¿Por Qué Unirte a Nosotros? Contrato indefinido Paquete salarial competitivo + ️ Cheques de comida + Seguro médico ✨ Crecimiento & Alcance Internacional: Marca en expansión en España y a nivel mundial Compromiso Responsable : Iniciativas ecológicas (reciclaje, colaboraciones medioambientales) Desarrollo Profesional : Formación continua, movilidad interna, e-learning Cultura Colaborativa: Entorno basado en la confianza, la iniciativa y el trabajo en equipo

Tienes experiencia en gestión administrativa y te interesa formar parte de un entorno técnico y dinámico? ¡Esta oportunidad puede ser para ti! Empresa que se dedica a la fabricación y comercialización de aislantes eléctricos, precisa incorporar un administrativo/a comercial Back Office.

El candidato diseñará y optimizará procesos administrativos para asegurar una experiencia de cliente eficiente en empresa farmacéutica.

Impress is the #1 AI-driven chain of orthodontic clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. To do this, we develop both web and mobile products for users, as well as internal software for clinics, and together with the ML department we are changing the whole industry. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 startup! We are seeking a seasoned Senior Product Manager to lead the development and optimization of our clinical Back Office platform . This role is critical to ensuring efficiency, scalability and quality in the way our orthodontists and support staff deliver world-class care. You will work cross-functionally with other product managers, clinical teams, operations, engineering, and design to define and execute a product strategy that supports both business growth and outstanding patient outcomes. Key tasks: Own the product vision , strategy, and roadmap for the Clinical Back Office system. Partner with clinical, operations, and engineering stakeholders to deeply understand workflows, challenges, and opportunities; Translate complex clinical and sales requirements into clear product specifications and user stories; Drive end-to-end product development: discovery, prioritization, delivery, and iteration; Define and track success metrics focused on clinical efficiency, accuracy, and scalability; Provide the best user experience for internal clinical staff, ensuring tools are intuitive and impactful; Foster collaboration between cross-functional teams, aligning stakeholders around shared goals; Identify opportunities to leverage AI, automation, and data insights to improve clinical decision-making and reduce operational overhead. Requirements: Experience : 5+ years as a Product Manager, ideally in health tech, SaaS, or sales-focused platforms. Experience with clinic or operational management systems is a plus Strong background in building B2B or internal-facing platforms. Proven ability to translate complex workflows into streamlined digital solutions; Analytical Skills : Data-savvy with experience in leveraging analytics tools to drive decisions and measure product success Collaboration Skills : Proven success working with engineering, design, and business teams in a fast-paced environment Agility : Comfortable with ambiguity and ready to pivot as business needs evolve Tech Know-How : Understanding of Agile methodologies and tools like Jira, Confluence, or similar Nice to have: fluent Spanish. What We Offer: 27 Paid Vacation Days to ensure you have ample time to relax and recharge Sick Leave Coverage for when you need to focus on your health Enjoy Spanish Public Holidays on top of your vacation days A company-provided laptop and necessary equipment to help you excel in your role Exclusive Teeth Aligner Benefits as part of your employee perks A modern, vibrant workplace where collaboration and creativity thrive A team that feels more like a family , with plenty of laughs and support along the way A stylish office in a prime location , perfect for inspiring ideas and good vibes

Sobre nosotros Automaise ayuda a las empresas a acelerar su transformación digital mediante agentes de IA que aumentan la eficiencia en atención al cliente y back-office. Nuestros clientes logran mejoras de dos dígitos en productividad en tan solo 3 a 6 meses. Trabajamos con compañías líderes en sectores como Finanzas, Retail, Telecomunicaciones y Seguros. Tu misión Buscamos un/a Ejecutivo/a de Ventas con mentalidad emprendedora y enfoque hunter para impulsar el crecimiento de Automaise en el mercado español. Si te apasiona la venta consultiva B2B en entornos SaaS, este reto es para ti. Responsabilidades principales Gestionar el ciclo completo de ventas, desde la prospección hasta el cierre. Desarrollar y ejecutar la estrategia comercial en España. Generar oportunidades a través de outbound, llamadas, email y social selling. Colaborar con C-levels y decisores clave en operaciones, TI y experiencia de cliente. Cumplir los objetivos trimestrales y mantener previsiones precisas. Perfil que buscamos Experiencia de 3 a 5 años en ventas B2B SaaS (idealmente CX o Contact Center). Éxito probado en la gestión de ventas complejas y de alto valor. Habilidades de comunicación, negociación y venta consultiva. Nivel alto de español e inglés (portugués valorable). Actitud proactiva, colaborativa y orientada a resultados. Lo que ofrecemos Incorporarte a una empresa tecnológica en rápido crecimiento, respaldada por Venture Capital. Cultura flexible, colaborativa y orientada a resultados. Formación continua y oportunidades reales de desarrollo profesional. Proyección a posiciones senior conforme crece la compañía en Europa. ¿Listo/a para dar el siguiente paso? Envía tu CV, perfil de LinkedIn y una breve carta de motivación a Queremos conocerte y descubrir por qué eres la persona ideal para unirte a nuestro equipo.

NTT DATA is a dynamic, growing and ambitious international consulting firm with global presence in 58 countries worldwide and employing more than 195.000 professionals , reaching over $30bn turnover last fiscal year. From strategic consulting to leading-edge technologies , we enable experiences that transform organizations for success, disrupt industries for good and shape a better society for all. Our professionals are led by values as our focus is on our people, firmly believing that without them, nothing would be possible. One more year, we have been named Top Employer in 2023 . Because #GreatTech, needs #GreatPeople, like you We are seeking highly motivated professionals interested in developing their career in Management Consulting to join our Finance Strategy & Transformation practice . As part of our team, you will drive the CFO transformational agenda , helping our clients to revisit their operating strategy, streamline their processes, and boost their analytical capabilities . Our portfolio services include engagements such operating models assessment, design and deployment, global transformation programs management, process reengineering and digitalization, enterprise performance management models definition… You will work closely with our clients from the envisioning and conceptualization of target models and solutions to their actual implementation, supporting them throughout the journey and contributing to their effective business transformation through different levers: processes, organization, technology, governance and management models… Your role As Consulting Manager , you will advise top-level companies to shape and steer their finance transformation strategies, ensuring successful execution and maximizing value. You will be in charge of leading and overseeing project delivery in our client engagements, guiding and supervising a team of multidisciplinary high-performing professionals and managing day-to-day project relations with the client, guaranteeing quality and timeliness in the handover, as well as client satisfaction with services rendered. Additionally, you will contribute to the practice development, playing a pivotal role in creation of new offerings, proposals and commercial approaches. Your background Bachelor’s degree in Business Administration, Economics, Engineering or equivalent. MBA or MSc in Management or Finance are a plus. At least 5 years of experience in management consulting (strategy & operations) . Client-side experience in strategy, organization, project management and finance functions are valuable. Prior experience on leadership roles , commanding high-performing teams through strategic projects. Sound knowledge of market leading IT solutions (SAP, Anaplan, Workiva, Servicenow…) and cutting-edge technologies (Generative AI/ML, IPA/RPA, iBPM, Process Mining…) are highly desirable. Fluent in English and Spanish , with international exposure. Other languages are a plus. What we expect Sound knowledge of finance and back-office business processes (order to cash, procure to pay, record to report,…). Deep understanding of finance concepts and business performance metrics , and their impact in the Financial Statements. Excellent analytical and interpersonal skills . Able to effectively communicate complex ideas and issues to different interlocutors. A quality-driven professional, with accuracy and attention to detail. Client and results orientation . A proactive , autonomous and committed contributor. A team player . Collaborative attitude and experience working remotely with multidisciplinary teams and across different countries. Willingness to travel when required. Flexibility , able to work in fast-paced environments. What we offer Full-time position, with a permanent contract and competitive salary. Being part of a dynamic, young, enthusiastic team, oriented towards success in a great work environment . Taking part and playing a key role in strategic transformation engagements at world-leading corporations. Professional development opportunities, with a clear, personal career path based on your performance, potential and motivations. On-the-job training , supported by our NTT DATA University course catalogue. Life and medical insurance, and other social benefits . Flexibility and hybrid work . A true commitment with work-life balance . At NTT DATA we make the difference by being close to our clients, exceeding expectations, managing proactively our projects and customers and focusing on quality and selecting employees with the right mindset to make our company grow. The Group has the ambitious goal to position within the TOP 3 worldwide. We offer a career in a fast-growing company with strong professional development opportunities. At NTT DATA, we believe everyone is unique and different, this is why we bet for an inclusive culture that recognizes and values diversity. We work day after day to create an environment in which we can explore, live and enhance our own singularity.

Buscamos un Trainee para gestionar talentos, prensa y campañas en el sector tech y gaming.El candidato participará en la gestión de talentos, redes sociales, y elaboración de documentos estratégicos.

Job Title: Front End Lead (ReactJS).Location: Barcelona, Spain (2-3 days work in office, rest days remote work).React JS &Node JS, having a focus on front-end & back-end development.Lead a team of Front End Developers in designing, implementing, and maintaining web applications using React.D

A degree in Computer Science, Information Systems, Digital Media , or a comparable qualification.

El puesto de Back Office Comercial tiene como objetivo garantizar el soporte integral al área comercial en la gestión y desarrollo de oportunidades dentro del área de Facility.

NET): Contract role 6+ Months Job Location : Barcelona Spain Hybrid : 3 days in week to office 5- 8 years of proven experience as a Back-end Developer with a focus on middle tier API development Frameworks. NET, SQL Server) and ORM frameworks (e. Knowledge on AWS Net, C#, SQL server.

Python Developer Tu nueva empresa Trabaja en una startup donde ayudarías a marcas y retailers de moda a transformar su operación con soluciones 360 de software, desde el back-office hasta el punto de venta y el e-commerce.Su foco: mejora de procesos e integración de soluciones de IA aplicadas

Job Opportunity: German-Speaking Content Moderator and Customer Support Roles in Greece, Malta, and Abroad.We are hiring German-speaking professionals with EU passports for exciting international career opportunities, especially in.This offers an excellent work-life balance while living in one of th

Opportunity: Japanese-Speaking Back Office Agent (On-Site in North West Germany).North West Germany (near Dortmund and Düsseldorf).We are looking for native or fluent Japanese speakers with a bachelors degree to join our team working with new AI technologies.Native/fluent Japanese + good English (B

Do you enjoy being the friendly face and organizational heartbeat of an office? Your strong sense of service, attention to detail, and ability to manage multiple tasks at once could make you our next Receptionist – Back Office at Lundbeck Iberia. In this role, you will ensure the smooth day-to-day

En TP Spain buscamos teleoperadores/as para atención al estudiante en catalán y castellano.Puesto que brinda atención a universitarios a través de gestiones administrativas (back office) con el objetivo de dar soporte durante el proceso de acceso y matriculación y dar soporte durante el a

Please only apply if you speak English. Please only apply if you are available long term Pay is 10 per hour. Hours are 4 hours per day, Monday to Friday from 10.30-14.30. We are a calm and friendly Irish family with 1 son (5). We live in the Urquinoana area in a bright and spacious apartment. A typical day is my wife working in the home office at the back of the apartment. You will spend most of the time with our 5yo son in the front half of the apartment. When you arrive, you will tidy up the kitchen and living area and cook us our evening meal in advance. Our son is quite independent and will be playing on his own for most of the time. Once the kitchen and living room are tidy you will clean one area of the house each day such as bedroom or bathroom. We can give a schedule to work through across the week as you see fit so the entire apartment gets cleaned across the week.

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria).We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria.This is a great chance to begin or advance your internat

Grupo Servinform, somos una empresa de outsourcing, donde damos un servicio 360º a nuestros clientes.Actualmente la empresa la formamos más de 6.Call Center, Back Office, Telecomunicaciones, Marketing y Gestión Documental.Desde Ohmion, una de las empresas del grupo, actualmente incorporamos.Comer

Buscamos un Trainee para gestionar talentos, prensa y campañas en el sector tech y gaming.

Se busca profesional para el departamento de ventas, específicamente en el área de soporte administrativo.La persona seleccionada se encargará de la gestión integral de la administración relacionada con la venta de vehículos.Sus responsabilidades incluirán la gestión de pedidos dentro del si

El Back Office Comercial se encargará de captar y gestionar clientes, contactando por teléfono y correo electrónico, y asegurando su satisfacción y fidelización.

Back Office ComercialRoca del Vallès (La), BarcelonaSalario25. Descripción del empleoBuscamos un/a Back Office Comercial para incorporarse de forma inmediata a una empresa industrial en crecimiento!!!Funciones principales: - Gestión y seguimiento de pedidos y ofertas. Back Office ComercialAdeccoR

Dominio de herramientas Office, especialmente Excel.

BACK-OFFICE · Departamento CONTRACT · Barcelona¿Te imaginas formar parte del equipo que da vida a los tejidos que llenan de personalidad los hoteles y restaurantes más emblemáticos?En Grupo Lamadrid lo hacemos realidad cada día, combinando tradición, diseño y excelencia para crear espacios q