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Auxiliar Administrativo/a – Jornada Completa (Turno de Mañana) 📍 Ubicación: Barcelona 🕘 Horario: Jornada completa en turno de mañana 📅 Incorporación inmediata Descripción del puesto Estamos en búsqueda de un/a Auxiliar Administrativo/a para unirse a nuestro equipo. Si eres una persona organizada, proactiva y con experiencia en entornos administrativos, ¡queremos conocerte! Ofrecemos un entorno de trabajo dinámico, colaborativo y con buen ambiente laboral. Requisitos: Experiencia mínima de 3 años en puestos similares Dominio de Microsoft Excel (nivel medio-avanzado) Disponibilidad para incorporación inmediata Capacidad para el trabajo en equipo y buena comunicación Funciones principales: Tareas administrativas generales y de back office Soporte al departamento de Recursos Humanos Gestión documental y seguimiento de procesos internos Coordinación con otros departamentos para asegurar el correcto flujo de trabajo Ofrecemos: Contrato a jornada completa Estabilidad laboral y desarrollo profesional Excelente ambiente de trabajo en una empresa consolidada

Requisitos: 1. Inglés, tanto escrito como hablado. Se valorarán otros idiomas., 2. Dominio del pack office (Word, Excel, Powerpoint, etc)., 3. Preferiblemente formación universitaria., 4. Habilidad para organizar y priorizar tareas de manera efectiva., 5. Capacidad para trabajar de manera autónoma y en equipo., 6. Atención al detalle y habilidades de resolución de problemas., 7. Excelentes habilidades de comunicación y trato con clientes y proveedores. Responsabilidades: 1. Coordinación y colaboración con otros departamentos (ventas, logística, calidad, compras, etc) en la tramitación de pedidos desde la confirmación de estos hasta su entrega., 2. Resolución de incidencias acontecidas durante todo el proceso de compra y venta., 3. Gestión de reclamaciones y devoluciones., 4. Apoyo al departamento comercial en las operaciones y seguimientos de ventas., 5. Colaborar con otros departamentos para asegurar la fluidez de la información y la coordinación interna., 6. Gestionar y organizar documentación administrativa (facturas, contratos, etc.), 7. Mantener registros y bases de datos actualizadas., 8. Atender llamadas telefónicas y correos electrónicos, proporcionando asistencia y resolviendo consultas., 9. Realizar tareas de apoyo administrativo general según sea necesario. Beneficios Salario entre 18.000€ y 20.000€ bruto/año, dependiendo de la experiencia y habilidades del candidato. Posibilidades reales de crecimiento y desarrollo profesional a corto plazo. Ambiente de trabajo dinámico y colaborativo. Horario de trabajo de 8h a 17h (horario intensivo de verano). Oficina situada en el Eixample – Barcelona

Grupo de restauración precisa incorporar a su plantilla un/a Secretario/a Back Office para sus oficinas del barrio de Gracia. Funciones principales: • Filtro y gestión de la información., • Dar apoyo directo a los socios directivos del grupo., • Gestión del correo electrónico y agenda., • Encargarse de la coordinación de reuniones., • Apoyar y acompañar los procesos administrativos y de gestión que comporta la actividad diaria de los restaurantes., • Gestión y coordinación de caterings y eventos., • Trato directo con los clientes para varios temas como presupuestos, facturación o quejas., • Gestión, coordinación y seguimiento de trabajos de mantenimiento en los locales., • Otras tareas de intendencia propias del puesto, además de gestiones puntuales fuera de la oficina.

About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy., • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details., • Adheres to all standards, policies, and procedures., • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill., • Manages group room blocks and meeting space for average to large-sized assigned groups., • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions., • Uses his/her judgment to integrate current trends in event management and event design., • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)., • Participates in customer site inspections and assists with the sales process as necessary., • Performs other duties as assigned to meet business needs., • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees., • Empowers employees to provide excellent customer service., • Sets a positive example for guest relations., • Coordinates and communicates event details both verbally and in writing to the customer and property operations., • Makes presence known to customer at all times during this process., • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales., • Follows up with customer post-event., • Responds to and handles guest problems and complaints., • Uses personal judgment and expertise to enhance the customer experience., • Stays available to solve problems and/or suggest alternatives to previous arrangements., • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Interacts with guests to obtain feedback on product quality and service levels., • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback., • Leads formal pre-event and post-event meetings for average to large-sized assigned groups., • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups., • Up-sells products and services throughout the event process., • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Assists in the development and implementation of corrective action plans., • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution., • Works with the property staff and customers to address operational challenges associated with his/her group., • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

Buscamos Office / Bar Back dinámico/a y resolutivo/a para unirse a nuestro equipo en una de las salas más vibrantes de la ciudad. Si te gusta el ambiente nocturno y el trabajo en equipo, esta es tu oportunidad. Funciones principales: • Recoger vasos, botellas y utensilios durante la sesión., • Limpieza y mantenimiento básico de la sala., • Reposición de cámaras y neveras., • Apoyo al equipo de barra. Horarios disponibles: • Jornada completa., • Opciones a tiempo parcial. Perfil ideal: • Persona activa, organizada y puntual., • Buena actitud y ganas de trabajar., • Se valorará experiencia Ofrecemos: • Ambiente joven y dinámico., • Equipo comprometido y con buena energía., • Contrato laboral según convenio.