Trabajos call center en Diagonal Mar - Page 2Crear alertas

¿Te motiva liderar equipos, impulsar su desarrollo y asegurar que el servicio al cliente sea excelente cada día? ¡en RACC te estamos esperando! 🚖💛 Ofrecemos desarrollar tu carrera profesional en un entorno donde el compromiso la colaboración, la innovación y el impacto positivo, son los valores que nos mueven. Buscamos a personas que compartan nuestra misma pasión y misión, que no es otra que ayudar a las personas, superando sus expectativas Buscamos dos personas para asumir el rol de Team Leader, en nuestro departamento de asistencia en carretera. Tu misión será acompañar y guiar a tu equipo de gestores, asegurando que se cumplan los objetivos de productividad, calidad y tiempos de respuesta. Para ello, contarás con herramientas de seguimiento diario, gestión operativa en tiempo real y, sobre todo, con tu capacidad de liderazgo cercano y motivador. ¿Cuáles serán tus principales tareas? Gestión de equipo y desarrollo: • Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar., • Crearás un ambiente positivo, reconociendo logros y fomentando el espíritu de equipo., • Estarás atento/a al clima laboral y propondrás acciones formativas personalizadas., • Revisarás a diario los principales KPIs del equipo: tiempos de respuesta, productividad, disponibilidad de recursos…, • Detectarás desviaciones, analizarás causas y propondrás mejoras., • Supervisarás el servicio en directo, ajustando recursos según las necesidades del momento., • Organizarás la planificación del equipo para que todo funcione de forma ágil y eficiente., • Velarás para que nuestros clientes reciban siempre un servicio de calidad. ¿Qué requisitos son necesarios? • Estudios de grado medio., • Al menos 2 años de experiencia en atención al cliente (idealmente en call center)., • Catalán, nivel avanzado., • Haber coordinado equipos y/o proyectos., • Buen manejo de herramientas ofimáticas (Excel, PowerPoint), • Capacidad para colaborar con distintos departamentos y adaptarte a cambios., • Autonomía, iniciativa y ganas de mejorar cada día ¿Por qué escoger ser Team Leader en RACC? • Buen ambiente💛 Para nosotros la colaboración y compromiso con los equipos es imprescindible. ¡Siempre vas a tener el apoyo de tu equipo para conseguir vuestros objetivos, porque formar parte del Yellowteam es como estar en familia! Y no te pierdas nuestros Afterworks, ideales para crear vínculos con más personas del RACC. -Apostamos por tu desarrollo profesional🚀: Para nosotros la formación es imprescindible para que te adaptes bien a la empresa, por ello tus dos primeras semanas realizaras una formación remunerada. Desde tu primer día te sentirás acogido y acompañado tanto por tu equipo como por tu responsable para integrarte en la posición. Ofrecemos crecimiento y trayectoria para que sigas retándote con nosotros! • Proyectos que inspiran✨: Si lo tuyo es la formación, podrás participar más adelante de nuestro proyecto de RACC Expert donde poder enseñar y acompañar a las nuevas incorporaciones de los equipos de Ventas. Si en cambio lo que te apasiona es poder colaborar con acciones sociales y estar implicado/a en actividades de bienestar integral para los equipos podrás unir-te a nuestro equipo de YellowLovers!, • Te ofrecemos estabilidad y conciliación🗓️: • Contrato indefinido, • Disponemos de una vacante en horario de 8H a 16H y otra en horario de 14H a 22H., • Te ofrecemos una jornada completa de lunes a domingo rotativos según ciclos., • Salario fijo atractivo + variable en función de consecución de objetivos., • Teletrabajo del 50% , a partir del 4 mes. • ¡Amplia gama de beneficios a tu alcance🤩!: • Descuentos en productos y servicios RACC ¡Serás socio desde el primer día de forma gratuita!, • Programa de retribución FlexiRacc (guardería, tarjeta transporte, seguro de salud y muchas cosas más...), • Racc Discovery, con acceso a diferentes cursos donde seguir formándote durante toda tu experiencia en RACC, • Queremos garantizar el bienestar integral de nuestro Yellowteam, por ello tendrás acceso a diferentes actividades durante el año. ¡Únete a nuestro #YellowTeam💛, donde las personas somos la fuerza!

Supervisor/a de Call Center Únete a nuestro nuevo proyecto como Supervisor/a de Call Center ¿Tienes experiencia liderando equipos en entornos de atención telefónica? Buscamos un Supervisor/a de Call Center competente para organizar y dirigir al personal de nuestro centro de atención telefónica. Serás responsable de evaluar su trabajo y proporcionales comentarios para maximizar el rendimiento. Las funciones que realizarás en tu día a día son las siguientes: • Planificación y coordinación las tareas para asegurar el servicio. Planificación, organización, gestión y control de los servicios asignados: elaboración de cuadrantes, gestión de turnos y absentismo, previsión y control de vacaciones, así como el registro de toda la información en los sistemas corporativos., • Asegurar la correcta ejecución del servicio, garantizando el cumplimiento de KPIs y objetivos del proyecto., • Seguimiento de productividad y análisis de la cuenta de resultados; análisis de desviaciones y medidas correctoras., • Realizarás seguimiento y liderarás el desempeño de los agentes, a través monitorización de indicadores, escuchas y evaluaciones., • Optimización de los recursos técnicos y humanos en los servicios asignados., • Puesta en marcha de servicios y colaboración con los distintos departamnetos., • Transmitir al equipo las prioridades, directrices y toda información clave para alinear esfuerzos hacia los resultados., • Garantizarás que el equipo realiza las acciones formativas necesarias y marcadas por la empresa con el objetivo de asegurar los estándares fijados en términos de producto y atención al cliente., • Planificarás el soporte en tiempo real a través de los canales oficiales establecidos, resolviendo solicitudes, incidencias y/o excepciones que no pueden ser resueltos por los agentes de atención al cliente en primera instancia. Qué ofrecemos? • Jornada Completa., • Contratación estable directamente con empresa final., • Planes de formación y desarrollo. Envía tu candidatura si… • Tienes experiencia previa liderando equipos o en entornos de atención al cliente o contact center., • Capacidad de gestión en plataformas de contact center, • Valoramos nivel de inglés intermedio con habilidad para mantener conversaciones orales y escritas fluidas, • Habilidades de comunicación, motivación y liderazgo de equipos, • Orientación al cliente, capacidad de gestión de cambios y enfoque a resultados, • Perfil analítico, organizado, con fuerte orientación a resultados y mejora de procesos., • Habilidades de liderazgo, desarrollo de equipos y gestión del desempeño.

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the Finance Center of Excellence you will be developing new user stories on Tagetik, our corporate management platform: focusing on financial consolidation, budgeting, planning, forecasting, and reporting. Location: Barcelona, relocation support provided What will you do? We are looking for experienced and motivated CCH Tagetik Developers and Senior Developers to join our growing Enterprise Performance Management (EPM) team. The ideal candidates will have a strong technical background in Tagetik development, particularly in the Analytics Information Hub (AiH), and a proven track record of delivering solutions for planning, budgeting, forecasting, and related EPM processes. This is a hands-on development role requiring deep technical expertise, problem-solving skills, and the ability to work closely with business stakeholders to translate requirements into scalable solutions. Key Responsibilities: • Design, develop, and implement solutions using CCH Tagetik, with a focus on Analytics Information Hub (AiH)., • Build and maintain Data Transformation Processes (DTPs), ETL pipelines, and SQL-based transformations within AiH., • Collaborate with business analysts and functional consultants to gather requirements and translate them into technical specifications., • Develop custom TQL scripts, business rules, and calculations to support planning and forecasting models., • Design and manage data models, including custom dimensions and hierarchies., • Integrate Tagetik with external systems using Tagetik Data Management tools and APIs., • Ensure robust security design, user provisioning, and access control within the Tagetik environment., • Participate in performance tuning, testing, and deployment of Tagetik applications., • Provide technical support, troubleshooting, and continuous improvement of Tagetik solutions. What qualifications will make you successful for this role? • 6-10 years of hands-on experience in CCH Tagetik development, with at least 2+ years in AiH., • Strong expertise in:, • Analytics Information Hub (AiH): DTPs, SQL, ETL, data pipelines., • TQL (Tagetik Query Language) for scripting and business logic., • Data modelling and custom dimension design., • Tagetik Data Management and integration tools., • Experience in implementing Planning, Budgeting, and Forecasting modules., • Familiarity with Tagetik Consolidation is a plus., • Understanding of Tagetik architecture, deployment processes, and collaboration with IT infrastructure teams., • Secondary experience with other EPM tools such as:, • Oracle Hyperion Planning, • Oracle PBCS, • Essbase, • IBM Cognos TM1, • Strong analytical and problem-solving skills., • Excellent communication and collaboration abilities., • Flexibility to work in shifts and across time zones as needed. Preferred Qualifications: • Bachelor’s or master’s degree in computer science, Information Systems, Finance, or a related field., • Tagetik certification(s) or equivalent training in AiH and EPM modules. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! 🏄‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

Empresas: Restaurant Maná 75 En Mana Experience buscamos a una persona proactiva, cercana y orientada al cliente, con gran capacidad de comunicación, organización y trabajo en equipo, que disfrute ayudando a los demás y haciendo única experiencia en nuestro restaurante. Requisitos: nivel profesional de español, catalan e inglés (oral y escrito) buen manejo de ordenador y programas básicos (Word, Excel, correo electrónico, Google Work Space) excelentes habilidades de comunicación y escucha activa persona organizada, puntual y con atención al detalle valorable experiencia previa en atención al cliente o call center y gestión de incidencias Funciones principales: Gestionar las incidencias de los clientes de redes sociales e in-situ Introducir las incidencias en el CRM al día Responder las reseñas positivas de las redes sociales Preparar informe de las incidencias semanales y ponerla en la tabla según estándares Hacer llamadas aleatorias de calidad a los clientes según criterios establecidos Revisar la calidad de la atención telefónica del equipo del restaurante. Ofrecemos: Contrato estable. Jornada completa o parcial. Formación inicial a cargo de la empresa. Excelente ambiente de trabajo y oportunidades de desarrollo profesional. Bonus por cumplimiento de objetivos. Modalidad de trabajo a distancia. Se proporciona kit digital para teletrabajo. Requisitos : nivel profesional de español, catalan e inglés (oral y escrito) buen manejo de ordenador y programas básicos (Word, Excel, correo electrónico, Google Work Space) excelentes habilidades de comunicación y escucha activa persona organizada, puntual y con atención al detalle valorable experiencia previa en atención al cliente o call center y gestión de incidencias

Job Description We are looking for an energetic, motivated, and results-oriented Sales Manager to lead our recruitment call center efforts in Italy and help to continue developing the region and gaining market share from our competitors. Responsibilities: Meet and exceed the company‘s sales qu

Valorable experiencia en centros de atención al cliente (call center) o sector sanitario. Funciones principales: - Valorar la necesidad del servicio de orientación psicológica demanda por el cliente, y si éste se ajusta a una atención a distancia o presencial. Estamos deseando conocerte! Tela

Compañía líder en servicios de BPO y Call Center, con sólida trayectoria y en fase de expansión, selecciona un/a Controller - Analista de Datos para integrarse en su equipo de control y reporting, contribuyendo al crecimiento sostenible del negocio ¿Qué harás en este puesto? Buscamos una pe

Cuáles serán tus funciones? Ofrecer un servicio de calidad al cliente para gestionar sus necesidades de acuerdo con los estándares marcados de Teladoc Health International. Valorable experiencia en atención al cliente/call center y/o haber trabajado anteriormente en sector sanitario. Realizar ll

Agendarás las reuniones comerciales a los compañeros Business Developers. Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar.

Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the Finance Center of Excellence you will be developing new user stories on Tagetik, our corporate management platform: focusing on financial consolidation, budgeting, planning, forecasting, and reporting. Location: Barcelona, relocation support provided What will you do? We are looking for experienced and motivated CCH Tagetik Developers and Senior Developers to join our growing Enterprise Performance Management (EPM) team. The ideal candidates will have a strong technical background in Tagetik development, particularly in the Analytics Information Hub (AiH), and a proven track record of delivering solutions for planning, budgeting, forecasting, and related EPM processes. This is a hands-on development role requiring deep technical expertise, problem-solving skills, and the ability to work closely with business stakeholders to translate requirements into scalable solutions. Key Responsibilities: • Design, develop, and implement solutions using CCH Tagetik, with a focus on Analytics Information Hub (AiH)., • Build and maintain Data Transformation Processes (DTPs), ETL pipelines, and SQL-based transformations within AiH., • Collaborate with business analysts and functional consultants to gather requirements and translate them into technical specifications., • Develop custom TQL scripts, business rules, and calculations to support planning and forecasting models., • Design and manage data models, including custom dimensions and hierarchies., • Integrate Tagetik with external systems using Tagetik Data Management tools and APIs., • Ensure robust security design, user provisioning, and access control within the Tagetik environment., • Participate in performance tuning, testing, and deployment of Tagetik applications., • +3 years of hands-on experience in CCH Tagetik development, and experience in AiH., • Analytics Information Hub (AiH): DTPs, SQL, ETL, data pipelines., • TQL (Tagetik Query Language) for scripting and business logic., • Data modelling and custom dimension design., • Tagetik Data Management and integration tools., • Experience in implementing Planning, Budgeting, and Forecasting modules., • Familiarity with Tagetik Consolidation is a plus., • Understanding of Tagetik architecture, deployment processes, and collaboration with IT infrastructure teams., • Secondary experience with other EPM tools such as:, • Oracle Hyperion Planning, • Oracle PBCS, • Essbase, • IBM Cognos TM1, • Strong analytical and problem-solving skills., • Excellent communication and collaboration abilities., • Bachelor’s or master’s degree in computer science, Information Systems, Finance, or a related field. We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! ‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

Hello future Weder! Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? We are looking for an amazing Customer Support Agent to join the Customer Care Team in our Barcelona Office! Your Role at Weekendesk • Providing attentive and personalized assistance to our clients., • Replying clients needs and inquiries., • Handling complaints, • Managing reservations, upselling and cross-selling our products to enhance the client's experience., • Collecting customer feedback, • Collaborate with the sales team and other departments to enhance the overall customer experience., • Fluent in both French and Spanish (required)., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software. Full-time from Monday to Saturday, 10h to 19h, with 2 days off per week: Sunday and 1 rotating day off. Salary: 21.400€ gross/year + monthly bonus of up to 10% (based on targets) Personal Discount of 20% on Weekendesk website. Referral bonus: Bring in talented friends and earn! Office is Barcelona center (Eixample district) Free unlimited coffee! Events in the office: Afterworks & Pizza Day Annual events: Summer Seminar + New Year's Party!

QUI SOMMES-NOUS? Konecta est un acteur leader du Customer Management et BPO présent dans 26 pays à travers 4 continents et fort de plus de 120 000 collaborateurs passionnés. Notre approche sectorielle nous permet d’appréhender les spécificités de chaque industrie et cerner au plus près les besoins de nos clients. Nous concevons des solutions de bout en bout couvrant l'ensemble des Customer Business Processes (acquisition, fidélisation, service client, assistance technique et recouvrement) avec le souci permanent de s’inscrire dans un modèle durable. Nos solutions sont bâties sur un portefeuille de services qui intègre aussi bien des services de conseil et d’optimisation de processus que des solutions digitales et technologiques de premier plan. Konecta est basée à Madrid et réalise un chiffre d'affaires global de 2 milliards d'euros. Nous comptons parmi nos 500 clients des acteurs majeurs de secteurs clés comme les télécommunications, l'énergie, les services financiers, la mobilité et l’e-commerce. Vous souhaitez manager une équipe dynamique et multiculturelle? Accomplir chaque jour de nouveaux challenges et amener votre équipe multilingue à atteindre ses objectifs ? Alors ce poste est fait pour vous! Nous recherchons un manager ayant déjà au minimim 1 an d'expérience en gestion d'équipe en call center pour encadrer, coacher et gérer une équipe de plus de 30 agents travaillant sur des marchés internationaux. Pour ce poste vous devrez accomplir les tâches suivantes : • Gestion, planification et coordination de l'équipe, • Rapports sur les accords de niveau de service, les indicateurs de performance clés, etc., • Motiver et coacher l'équipe pour l'aider à atteindre les objectifs., • Suivi des objectifs qualitatifs et quantitatifs Exigences minimales : • Expérience d'au moins 1an en tant que chef d'équipe dans un centre d'appels., • Connaissance native ou bilingue du français, • Orientation vers les objectifs et les résultats, • Compétence de coaching, • Capacité de travail en équipe Nous proposons : • Un contrat à durée indéterminée, • Un temps complet, • Un salaire fixe, • Un environnement de travail moderne et agréable dans un bâtiment exceptionnel avec vue sur la mer, • Une mutuelle d'entreprise, • Des formations tout au long de l'année, • salaire annuel brut entre 21 000 et 23 000 Nos bureaux sont situés à Barceloneta : Barceloneta (Métro L4) / Estacio de Francia (Rodalies) / Ciutadella' Vila Olímpica (Métro et Tram T4)

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting December). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to visit our website to learn more about us! 🎉

Job Position: Are you passionate about distributed systems, edge computing, and cloud architectures? Do you want to build your research career in a dynamic environment with opportunities to lead projects, collaborate internationally, and publish cutting-edge results? We are looking for a talented postdoctoral researcher to join our research line on Cloud and Edge Computing for IoT and Distributed Systems. The position is linked to the Juan de la Cierva postdoctoral fellowship, designed for researchers who have recently obtained their PhD and are ready to take the next step toward academic independence. What You’ll Work On You will join an active research group working on: • Next-generation edge computing techniques for IoT networks., • Distributed data processing and optimization across cloud–edge infrastructures., • Architectures and protocols for seamless IoT–edge–cloud integration. Beyond research, you will play a key role in: • Shaping future projects by contributing to grant proposals (national and European)., • Publishing in top-tier international journals and conferences., • Exploring collaborations with industry and academic partners., • A PhD in Computer Science, Computer Engineering, Telecommunications, or a related field (meeting Juan de la Cierva eligibility requirements)., • Strong background in computer engineering, distributed systems, edge computing, or cloud computing., • Experience with IoT platforms, virtualization/containerization, or large-scale data processing is highly valued., • A track record of publications in recognized venues., • Motivation to grow toward independent research leadership. The eligibility criteria of 2025 Juan de la Cierva call will be determined by the call. Languages: English Level: Excellent Languages: Spanish Level: Desirable Languages: Catalán Level: Desirable Minimum two reference person contacts Additional Information Benefits: Flexible schedule. Availability to travel abroad on time. A vibrant research environment with the freedom to pursue your own ideas within the group’s scope. Mentoring and support in developing competitive grant proposals. Opportunities for international collaboration and joint publications. Access to ongoing projects and strong ties with both academia and industry. A research culture where technological innovation meets social impact, giving your work meaning beyond the lab. A clear path to building your academic independence. Department: ENG Research Field: Cloud and Edge Computing Researcher Profile: Juan de la Cierva grant (Postdoctoral grant) Career Stage: Recognized Researcher (R2) (PhD holders or equivalent who are not yet fully independent) Requirements PhD maximum 2 years before the date of the call Apply to join an R&D center other than the one where they completed their predoctoral training. Country: Spain Application Deadline: From 25/11/2025 to 11/12/2025 Type of Contract: 24 months after evaluation Job Status: Full-time Hours Per Week: 37,5 Offer Starting Date: January 2027 (estimated) Is the Job related to staff position within a Research Infrastructure? YES Contact City: Barcelona (Barcelona) Website: Street: C/ de Sant Joan de la Salle, 42 Postal Code: 08022 E-Mail: Number of offers available: 1 Company/Institute: La Salle Campus Barcelona Country: Spain State/Province: Catalunya/Barcelona City: Barcelona Postal Code: 08022

SOLTEL continúa creciendo. Somos una Compañía de IT con un sólido proyecto empresarial, con más de 800 profesionales especializados en Ingeniería de Sistemas, Ingeniería de Software, Soporte Tecnológico, Asistencia Técnica, I+D+i y Smart Cities. Abrimos nueva posición para trabajar en el diseño y gestión técnica de soluciones de voz para empresas. Funciones: • Realizar la definición completa de soluciones para empresas., • Diseño técnico de los elementos de la solución, en base a requisitos técnicos, de viabilidad, rentabilidad y operabilidad., • Evaluación de soluciones tecnológicas., • Soporte a preventa y negocio en preparación de nuevas soluciones. Requisitos: -Al menos 3 años de experiencia. • Conocimiento de soluciones IP-PBX (CCUM, OXE, Unify, MXOne, Avaya, Asterisk, etc.)., • Arquitecturas VoIP y señalización SIP. IMS y SIP Application Servers., • Soluciones de SIP trunking., • Soluciones empresariales de SBC (Oracle, Ribbon)., • Soluciones de voz legacy sobre circuitos (ISDN, TDM, SS7, ISUP, INAP, CAP/MAP)., • Soluciones de colaboración UC (Teams, Webex). Configuración IT y opciones de los tenant de cliente., • Soluciones de Call Center en Cloud/on-prem., • Soluciones de video y videoconferencia. -Inglés nivel B2. ¿Qué te ofrecemos? SOLTEL te da la oportunidad de trabajar con Tecnologías emergentes, con horarios flexibles, posibilidad de trabajar desde casa, valoramos tu dedicación y te recompensamos por ello, oportunidades de crecimiento a través de la formación. Todo ello con un trato cercano y profesional Si te encantan la tecnología y los retos, encajarás bien en SOLTEL, te esperamos.

Experiencia previa de 2 años en call center. Conocimientos de los procesos y herramientas de call center.

Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? We're looking for a.Monitor and analyze real-time call center operations to ensure optimal staffing levels and service targets are met.Adjust schedules in real-time based on call volume, agent availab

Are you passionate about optimizing call center operations in a dynamic and fast-paced environment? We're looking for a.Monitor and analyze real-time call center operations to ensure optimal staffing levels and service targets are met.Adjust schedules in real-time based on call volume, agent availab

Supervisa y dirige al personal del centro de atención telefónica, evaluando su desempeño y garantizando el cumplimiento de los objetivos.

Funciones ¿Qué funciones puedes realizar?-Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatApp. Actualización de datos personales Requisitos ¿Qué buscamos?-Estudios mínimos FP Grado medio/superior -Ofimática a nivel usuario. Además, h

Se busca un supervisor de Call Center para liderar equipos, gestionar tareas, garantizar el cumplimiento de objetivos y optimizar recursos.

Supervisor/a de Call Center Únete a nuestro nuevo proyecto como Supervisor/a de Call Center ¿Tienes experiencia liderando equipos en entornos de atención telefónica? Buscamos un Supervisor/a de Call Center competente para organizar y dirigir al personal de nuestro centro de atención telefón

Conducting research on gene delivery to the brain, developing nanocarriers and participating in experiments, data analysis, and publication preparation.

Únete a nuestro nuevo proyecto como Supervisor/a de Call Center ¿Tienes experiencia liderando equipos en entornos de atención telefónica?. Tienes experiencia previa liderando equipos o en entornos de atención al cliente o contact center. Capacidad de gestión en plataformas de contact center.

Conducting research on gene delivery to the brain, developing nanocarriers and participating in experiments, data analysis, and publication preparation.

Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00

MISION: Atención personalizada telefónica a clientes, entidades y terceros como Agente de Contact Center. Recepción, gestión y resolución de consultas y derivación de llamadas como Agente de Contact Center.

Job Responsibilities IT Resource Management : Responsible for operation and maintenance of server resource pools, including public cloud deployment and dedicated tenant systems (e.Analyze and troubleshoot server and business system issues.Monitoring & Analysis : Analyze and handle monitoring and ale

Hola! En SeniorDomo estamos buscando un miembro del equipo de ventas en nuestro callcenter para España SeniorDomo es la solución de protección preventiva para personas mayores que está revolucionando el sector.

Actualmente nos encontramos en la búsqueda de un/a Especialista en Genesys Cloud / Administrador de Plataforma Contact Center para unirse a nuestro equipo. Ubicación : Barcelona (modalidad presencial) Tipo de contrato : Indefinido, jornada completa Área : Tecnología / Operaciones de Contact Ce

Administra la plataforma Genesys Cloud, diseña campañas, resuelve incidencias, analiza métricas y propone mejoras técnicas.

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.Met een sterke aanwezigheid in heel Europa staan ze bekend om hun klantgerichte aanpak en innovatieve serviceoplossingen.Word jij onze nieuwe collega in het z

Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role. Strong knowledge of data center best practices, including cabling standards (e. Conduct product demonstrations and technical presentations for prospective customers, effectively communicating th

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.Ben jij goed in het gaande houden van gesprekken en ben je op zoek naar een uitdagende functie in telemarketing? Dan zijn wij op zoek naar jou!.Wij zijn gespe

Centro Tecnológico del Notariado,.Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y eficientes, contribuyendo a la e

Actualment, estem buscant incorporar un/a OPERADOR/A CALL CENTER al nostre equip de BARBERA DEL VALLES. Experiència prèvia en un contact center.

El Centro Tecnológico del Notariado, constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y

En IMAN Global Consulting, división especializada en selección, nos encontramos en la búsqueda de un/a Gestor/a de prioridades Call Center para importante empresa ubicada en Terrassa. Atención y emisión de llamadas al equipo en calle.