Trabajos call center en La Vall D'Hebron - Page 4Crear alertas

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde DIGI necesitamos incorporar a un/a Técnico de helpdesk que desarrollará las siguientes funciones: • Ejecutar las tareas asignadas al área de microinformática de soporte IT en primer nivel, asegurando el cumplimiento de plazos y la calidad requerida: Soporte a usuarios, incidencias en servicios y peticiones de cambios., • Implantación de soluciones IT (hardware y software), • Administración de la red corporativa de la empresa., • Configuración de PCs, Servidores, NAS, impresoras y administración de estos recursos., • Interlocución con técnicos de otros departamentos (desarrollo de software, soporte IT, centralita)., • Cumplimiento de los KPI y parámetros de calidad de los servicios del área de microinformática. Requisitos: • Formación: FP Informática grado medio / superior., • Experiencia: Al menos 2 años ejerciendo funciones similares en empresa con más de 100 empleados., • Sistemas operativos: Windows Professional (7, 8, 10) , Windows Server 2003 -2008, 2012,2016, Linux/Unix, • Administración de redes Microsoft: Directorio Activo y Windows Server, • Redes TCP/IP: tanto configuración de hosts (Windows/Linux) como configuración de elementos de red (Switches, Routers) y de herramientas de monitorización de red: HP Openview, MRTG, otras, • Herramientas de administración: Clonado y prototipado de PCs, Backups, gestión remota, etc., • Servidores de correo: Microsoft Exchange, otros, • Soluciones de Voz/centralitas IP: Asterisk, Avaya, otros, • Conocimientos en seguridad: seguridad de la información, protocolos, etc., • Valorable Certificaciones en tecnologías IT/ Metodologías, • Idioma Inglés: Medio-Alto ¿Qué ofrecemos? • Contrato indefinido., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

La misión de W Hotels es despertar la curiosidad y expandir mundos.Somos un lugar para disfrutar de la vida.Estamos aquí para abrir puertas y mentes.Constantemente nos dejamos inspirar por nuevas caras y nuevas experiencias.Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha he

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad. Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico. ¿Cómo sería tu día a día como Commercial Assistant Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas) Agendarás las reuniones comerciales a los compañeros Business Developers ¿Formación académica de grado medio o superior Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar Se valorará disponer de certificado de discapacidad del 33%. ¿Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión ~Jornada completa con flexibilidad de entrada y de salida: L – J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30 ~ Jornada intensiva el mes de agosto ~ Ubicación en Sant Cugat del Vallès. Teletrabajo 1 día a la semana después de los 3 meses. ~ Beneficios sociales de seguro médico y retribución flexible en concepto dietas ~ Frutas, café, e infusiones gratis ilimitadas en las oficina ~

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad. Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico. ¿Cómo sería tu día a día como Commercial Assistant Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas) Agendarás las reuniones comerciales a los compañeros Business Developers ¿Formación académica de grado medio o superior Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar Se valorará disponer de certificado de discapacidad del 33%. ¿Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión ~Jornada completa con flexibilidad de entrada y de salida: L – J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30 ~ Jornada intensiva el mes de agosto ~ Ubicación en Sant Cugat del Vallès. Teletrabajo 1 día a la semana después de los 3 meses. ~ Beneficios sociales de seguro médico y retribución flexible en concepto dietas ~ Frutas, café, e infusiones gratis ilimitadas en las oficina ~

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad. Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico. ¿Cómo sería tu día a día como Commercial Assistant Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas) Agendarás las reuniones comerciales a los compañeros Business Developers ¿Formación académica de grado medio o superior Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar Se valorará disponer de certificado de discapacidad del 33%. ¿Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión ~Jornada completa con flexibilidad de entrada y de salida: L – J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30 ~ Jornada intensiva el mes de agosto ~ Ubicación en Sant Cugat del Vallès. Teletrabajo 1 día a la semana después de los 3 meses. ~ Beneficios sociales de seguro médico y retribución flexible en concepto dietas ~ Frutas, café, e infusiones gratis ilimitadas en las oficina ~

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad. Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico. ¿Cómo sería tu día a día como Commercial Assistant Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas) Agendarás las reuniones comerciales a los compañeros Business Developers ¿Formación académica de grado medio o superior Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar Se valorará disponer de certificado de discapacidad del 33%. ¿Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión ~Jornada completa con flexibilidad de entrada y de salida: L – J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30 ~ Jornada intensiva el mes de agosto ~ Ubicación en Sant Cugat del Vallès. Teletrabajo 1 día a la semana después de los 3 meses. ~ Beneficios sociales de seguro médico y retribución flexible en concepto dietas ~ Frutas, café, e infusiones gratis ilimitadas en las oficina ~

⚡ Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems. Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly. Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues. Configure and Roll out projects: Work on SAP system developments and new projects/roll outs. Analyze Release Content: Review release content and recommend testing strategies. Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations. Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction Experience in SAP implementation, Support and Global Roll out Projects. Good understanding of SAP enterprise Structure and interface concept and management. S4 certified and work experience is preferrable. ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: Adaptability & Flexibility Fluency in English Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges. A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations. Team player and networking (colleagues as well as external partners) Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes, • SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Buscamos un/a Ejecutivo/a de Televentas joven, proactivo/a, empático/a y orientado/a a resultados, que quiera crecer en los Centros de Adelgazamiento Carla Nogués, empresa en plena expansión y líder en el sector de la estética avanzada, para formar parte del equipo comercial. Será responsable de la gestión completa de los leads: desde su descarga y contacto inicial, hasta el seguimiento, agendamiento de citas y en ocasiones cierre de ventas telefónicas de tratamientos y promociones. Responsabilidades principales • Descargar y organizar diariamente los leads provenientes de las campañas digitales y otras fuentes., • Contactar telefónicamente a potenciales clientes interesados en los tratamientos y servicios de los centros., • Realizar seguimiento constante a los leads que no responden o no concretan la primera llamada., • Agendar primeras visitas en los centros, asegurando una experiencia fluida y profesional para el cliente., • Presentar y vender tratamientos, planes y promociones por teléfono, de acuerdo con los protocolos y objetivos comerciales establecidos., • Registrar y actualizar la información de cada contacto en la base de datos., • Colaborar con los equipos de marketing y de atención en los centros para optimizar la conversión de clientes., • Cumplir con los objetivos de ventas y agendamientos semanales y mensuales. Requisitos • Experiencia mínima de 1 año en ventas telefónicas, call center o telemarketing, idealmente en la industria de salud, belleza o bienestar., • Habilidad demostrada para convertir leads en clientes., • Excelentes habilidades de comunicación y persuasión., • Capacidad para manejar objeciones y cerrar ventas con empatía y profesionalismo., • Buen manejo de herramientas digitales, CRM, hojas de cálculo y plataformas de comunicación online (Dropbox, Google Sheets, Google Docs, etc), • Orientación a resultados, compromiso y actitud positiva., • Indispensable Catalán. Se valorará • Experiencia previa en centros de estética, nutrición o adelgazamiento., • Conocimiento básico de marketing digital o gestión de leads., • Disponibilidad para trabajar en modalidad presencial, según necesidades del equipo. Ofrecemos • Incorporación a una marca líder en el sector de adelgazamiento y estética integral., • Capacitación inicial y continua en técnicas de venta, productos y servicios., • Excelente ambiente laboral y posibilidad de crecimiento dentro de la empresa., • Sueldo fijo (16.000 brutos/año) con progresión salarial ligada al desempeño, la consecución de objetivos y la evolución dentro de la empresa. Si quieres formar parte de una empresa y crecer como uno de los pilares fundamentales de su área comercial, este es tu momento ¡Te esperamos!

Customer Service Representative (Dutch & French Speaking) Location: Barcelona (hybrid working model). Job Summary We are looking for a motivated and empathetic Bilingual Customer Service Representative (Dutch/French) to join our growing support team. You will be the first point of contact for our customers in the Benelux region, providing solutions to queries, processing orders, and ensuring an exceptional customer experience. Key Responsibilities Customer Support: Handle inbound customer calls, emails, and chats in both Dutch and French, providing accurate information with empathy and professionalism. Order Management: Process sales orders, returns, and track shipments using our CRM/ERP system. Problem Resolution: Resolve product-related questions, complaints, and issues efficiently to maintain high satisfaction. Documentation: Maintain updated customer records, notes, and interactions in the system. Collaboration: Work alongside sales, marketing, and logistics departments to provide seamless service. Requirements Languages: Native/bilingual proficiency in both Dutch and French (written and spoken). Proficiency in English. Communication: Strong verbal and written communication skills with a customer-oriented mindset. Experience: Previous experience in customer service, helpdesk, or a call center environment is highly preferred. Tech Skills: Proficient in using computers, Microsoft Office, and CRM tools (e.g., Salesforce). Soft Skills: Strong problem-solving abilities, patience, and the ability to work under pressure.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting May). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to visit our website to learn more about us! 🎉

Hey future intern! If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU! As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting May). Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 500€/net per month. Office is based in center of Barcelona, Spain. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Flexibilidad para la adaptación a nuevas tareas y responsabilidades. Habilidades comunicativas para hablar en público y liderar reuniones con cliente. Conocimiento de todas las tareas del servicio y dominio de la operativa diaria, para establecer prioridades y cambios estratégicos.

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes, • SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Hey future intern! 👋 Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences? If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU!🙋 Ready to make every customer journey unforgettable? Your Role at Weekendesk🚀 As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, you’ll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives! Here’s what your day-to-day will look like: • Providing attentive and personalized assistance to our clients., • Managing reservations, and addressing client needs and inquiries., • Upselling and cross-selling our products to enhance the client's experience., • Collaborate with the sales team and other departments to enhance the overall customer experience., • Follow up on customer requests to ensure timely resolution., • Use call center tools, such as CRM software, to record and manage customer interactions. Why Weekendesk is Your Perfect Match 💥 At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant. • You’ll gain valuable experience in customer service, sales, and cross-department collaboration., • We’re dedicated to helping you grow, with mentorship and support from our amazing team., • Join a young, multicultural team that loves working together, with fun after-work events🍻and awesome office perks to make your time with us unforgettable. Does This Sound Like You?🙋 • Student or recent graduate in Communication, Business, Marketing, or related fields., • Fluent in Spanish and French., • Excellent verbal and written communication skills., • People-oriented: Strong communication abilities, flexibility, active listening, and empathy., • Ability to work well in a team environment and maintain a positive attitude in the face of challenges., • Basic knowledge of computer tools and software., • Eager to learn and grow professionally in a fast-paced environment. Perks & Benefits ✨ 📝6 months internship (starting May). 📆Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 💰500€/net per month. 🎁Personal Discount of 20% on Weekendesk website. 💸Referral bonus: Bring in talented friends and earn! 📍Office is based in center of Barcelona, Spain. 🏄Young and multicultural environment. 🍵Free unlimited coffee, tea & fruits! 🎊Events in the office: Afterworks🍻 & Pizza Day🍕. 👯Annual events: Summer Seminar + Xmas Party! The Journey to Join Us 🏁 • Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat., • Interview: Dive deep with a member of our hiring team to explore your skills and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don’t forget to visit our website to learn more about us! 🎉

Kanguro es una startup de logística de última milla con alto potencial de crecimiento nacida en Barcelona con un propósito claro: liderar la transformación tecnológica de la logística. Operamos una red universal de puntos de recogida en España y estamos en plena expansión a Alemania, Francia y Portugal, combinando IA y tecnología propia para hacer la entrega y recogida de paquetes más eficiente para el carrier, más cómoda para el cliente y más sostenible para todos. ¿En qué consiste la posición? Kanguro opera sistemas conversacionales de IA en producción que contactan de forma proactiva a miles de clientes cada día para optimizar la entrega de paquetes. No es un concepto, no es un piloto: son llamadas reales, con modelos de lenguaje reales, generando impacto directo en la cuenta de resultados. Buscamos a una persona que se haga owner de todo el ciclo de estos sistemas: desde la definición del producto y el diseño de experimentos hasta la optimización de prompts, el análisis de resultados y la relación operativa con carriers. Un perfil que piense en producto, entienda el negocio hasta el último decimal y utilice herramientas de IA como parte natural de su forma de trabajar. No necesitas saber desplegar modelos en producción — para eso hay equipo técnico. Lo que necesitas es entender cómo funcionan, saber qué pedir, y tener criterio para decidir qué se prueba y qué se escala. Si llevas tiempo explorando lo que la IA puede hacer y quieres pasar de jugar con herramientas a operar con ellas a escala, esta posición es para ti. Responsabilidades Producto y estrategia operativa • Ser owner del producto de sistemas conversacionales de IA: roadmap, priorización y evolución, • Definir y proponer mejoras en los flujos conversacionales, scripts y lógica de los bots, • Traducir oportunidades de negocio en hipótesis accionables con impacto medible, • Coordinar con el equipo técnico la implementación de cambios y nuevas funcionalidades, • Diseñar, lanzar y analizar A/B tests reales sobre sistemas en producción: variantes de prompts, flujos de conversación, estrategias de contacto, • Definir métricas primarias y secundarias para cada experimento con rigor estadístico, • Tomar decisiones de rollout, iteración o descarte basadas en datos, • Escribir, iterar y optimizar prompts para modelos de lenguaje en contexto de producción, • Evaluar calidad de conversaciones: revisar llamadas, identificar patrones de error y proponer correcciones, • Entender el stack técnico (STT, LLM, TTS, orquestadores) a nivel suficiente para tomar decisiones de producto informadas, • Monitorizar KPIs operativos diarios: contactabilidad, conversión, coste por adquisición, • Preparar reporting semanal para dirección con análisis de tendencias y propuestas de acción, • Controlar costes operativos y optimizar CAC de forma continua, • Detectar anomalías y actuar antes de que escalen ¿Qué perfil buscamos? • 2–4 años de experiencia en un rol de producto, operaciones o growth con ownership real sobre métricas de negocio, • Experiencia práctica diseñando y analizando A/B tests: no solo saber qué son, sino haberlos ejecutado con rigor, • Uso avanzado de herramientas de IA generativa (Claude, ChatGPT o similares) integrado en el día a día — no basta con haberlas probado, • Capacidad de escribir y optimizar prompts con criterio: entender qué hace que un prompt funcione y por qué, • Mentalidad analítica: comodidad con datos, métricas y decisiones basadas en evidencia, • Comprensión técnica suficiente para dialogar con equipos de ingeniería y proponer soluciones viables sin necesidad de implementarlas, • Problem solver natural: ante un problema, tu primer instinto es entenderlo, no escalarlo, • Comunicación clara y directa con audiencias técnicas y no técnicas, • Meticulosidad con el detalle operativo: los decimales importan, los edge cases importan, la calidad importa, • Valorable: experiencia con sistemas conversacionales, voice bots o call center automation, • Valorable: conocimiento de stacks de IA conversacional (STT, TTS, LLM, orquestadores como Vapi o LiveKit) ¿Qué ofrecemos? • Contrato indefinido a jornada completa, • Salario de 32.000–35.000€ brutos anuales según experiencia, • Oficina en Sant Cugat del Vallès, delante de la estación de Mirasol (FGC), • Posibilidad de 1 día de teletrabajo a la semana una vez asentado/a en el rol, • Equipo con muy buen ambiente, joven y multidisciplinar, • Trabajar con sistemas de IA en producción real — no prototipos, no demos, no slides, • Operar herramientas de IA conversacional a escala desde el primer día, • Autonomía para experimentar, medir y decidir, • Reporte directo al COO ¿Cómo aplicar? El responsable de este proceso de selección es Josep Francesc Cortés. Si te interesa la posición y cumples los requisitos, envía un email a dirigido a Josep Francesc, adjuntando tu CV y una carta de motivación donde nos cuentes quién eres y por qué te interesa este rol en Kanguro; cómo utilizas la IA en tu día a día; y tu disponibilidad.

En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. ¿Tienes experiencia en atención al cliente y te apasiona el trabajo en un entorno internacional? Desde TEMPS, colaboramos con una empresa logística del sector químico, donde precisan incorporar a un/a Customer Service en la zona de Rubí. FUNCIONES: • Introducción de pedidos urgentes vía teléfonica o directamente recibidos a través del ERP., • Responder a las consultas de clientes respecto el status de sus pedidos, • Coordinación con la agencia de transportes para la entrega de los pedidos urgentes, • Coordinación con el departamento de Operaciones (Almacén) para la entrega de los pedidos urgentes, • Facturación y abono de incidencias, • Gestión de garantías en coordinación con el departamento técnico, • Apoyo en la gestión de los pedidos regular del mercado nacional y export, • Formación académica: Mínimo CFGM preferible Administración o Comercio Internacional (se valorará positivamente carrera universitaria), • Trato con cliente, • Inglés y francés medio - alto (ser capaz de atender llamadas básicas a los clientes y apoyo a la sección de Export)., • Horario: lunes a viernes de 09:00 a 18:00h., • Salario: 27.000€ b/a, • Contratación indefinida con la empresa., • Proyecto estable y de larga duración

Hey future intern! If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU! As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting May). Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 500€/net per month. Office is based in center of Barcelona, Spain. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Customer Service Representative (Dutch & French Speaking) Location: Barcelona (hybrid working model). Job Summary We are looking for a motivated and empathetic Bilingual Customer Service Representative (Dutch/French) to join our growing support team. You will be the first point of contact for our customers in the Benelux region, providing solutions to queries, processing orders, and ensuring an exceptional customer experience. Key Responsibilities Customer Support: Handle inbound customer calls, emails, and chats in both Dutch and French, providing accurate information with empathy and professionalism. Order Management: Process sales orders, returns, and track shipments using our CRM/ERP system. Problem Resolution: Resolve product-related questions, complaints, and issues efficiently to maintain high satisfaction. Documentation: Maintain updated customer records, notes, and interactions in the system. Collaboration: Work alongside sales, marketing, and logistics departments to provide seamless service. Requirements Languages: Native/bilingual proficiency in both Dutch and French (written and spoken). Proficiency in English. Communication: Strong verbal and written communication skills with a customer-oriented mindset. Experience: Previous experience in customer service, helpdesk, or a call center environment is highly preferred. Tech Skills: Proficient in using computers, Microsoft Office, and CRM tools (e.g., Salesforce). Soft Skills: Strong problem-solving abilities, patience, and the ability to work under pressure.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Técnico/a de Prevención de Riesgos Laborales que tendrá las siguientes funciones: • Control de la actividad preventiva., • Control de todo el personal de su delegación en cuanto a materia de PRL se refiere., • CAE (Plataformas, CC, subcontratas despliegue, etc.), • Evaluaciones de riesgos, PMP, PSS., • Visitas a campo, auditorías., • Control de materiales EPIS., • Investigación de accidentes., • Memorial anual., • Reportes semanales y mensuales. Requisitos: • Estar en posesión del máster en PRL y las tres especialidades o el FP Superior en Prevención de Riesgos Profesionales., • Estudios universitarios., • Experiencia previa en puesto similar., • Disponibilidad para viajar. ¿Qué ofrecemos? • Contrato indefinido., • Vehículo de empresa., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Técnico/a de Prevención de Riesgos Laborales que tendrá las siguientes funciones: • Control de la actividad preventiva., • Control de todo el personal de su delegación en cuanto a materia de PRL se refiere., • CAE (Plataformas, CC, subcontratas despliegue, etc.), • Evaluaciones de riesgos, PMP, PSS., • Visitas a campo, auditorías., • Control de materiales EPIS., • Investigación de accidentes., • Memorial anual., • Reportes semanales y mensuales. Requisitos: • Estar en posesión del máster en PRL y las tres especialidades o el FP Superior en Prevención de Riesgos Profesionales., • Estudios universitarios., • Experiencia previa en puesto similar., • Disponibilidad para viajar. ¿Qué ofrecemos? • Contrato indefinido., • Vehículo de empresa., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

CLIENT SERVICES AGENT – RESIDENTIAL (BARCELONA) Bcn Advisors | Luxury Real Estate En Bcn Advisors, firma especializada en real estate residencial de lujo en Barcelona, buscamos incorporar un/a Client Services Agent con fuerte ADN comercial, idealmente proveniente de entornos BPO o inside sales, acostumbrado/a a trabajar con objetivos exigentes y alto volumen de leads. Esta posición es clave en la conversión de oportunidades, siendo el primer punto de contacto y responsable de transformar leads en visitas efectivas y oportunidades reales de venta. Misión del puesto Gestionar y convertir leads entrantes en oportunidades comerciales reales, cualificando de manera estratégica a los clientes y asegurando su avance en el funnel de ventas hasta su asignación efectiva y cierre potencial. Responsabilidades principales • Gestionar un alto volumen de leads entrantes (portales, web, inbound) con enfoque comercial., • Contactar de forma proactiva a potenciales compradores (llamadas, follow-ups, reactivación de leads)., • Cualificar clientes con criterio de venta (capacidad de pago, urgencia, motivación y fit con producto)., • Impulsar la conversión de leads a visitas y oportunidades concretas de cierre., • Aplicar técnicas de venta consultiva para generar interés y avanzar oportunidades., • Hacer seguimiento constante hasta asegurar avance en el pipeline., • Coordinar visitas con el equipo comercial optimizando agendas y cierres., • Registrar toda la actividad en Salesforce, asegurando control del funnel., • Cumplir y superar KPIs comerciales (contactabilidad, conversión, citas generadas, etc.)., • Garantizar una experiencia de cliente premium sin perder foco en resultados. Perfil que buscamos • Experiencia sólida en ventas (Ideal BPO, call center, inside sales, SDR o similares)., • Historial de cumplimiento de objetivos comerciales., • Mentalidad de cierre, orientación a resultados y competitividad sana., • Excelente comunicación y habilidades de persuasión., • Capacidad para gestionar volumen sin perder foco en conversión., • Valorable experiencia en real estate o sectores de alto valor., • Español e inglés fluidos., • Catalán muy valorable., • Residencia en Barcelona o alrededores. Qué ofrecemos • Incorporación a una firma de real estate de lujo con fuerte posicionamiento en Barcelona., • Rol comercial con impacto directo en resultados del negocio., • Entorno dinámico, exigente y orientado a performance., • Formación continua en ventas, producto y mercado., • Herramientas y procesos optimizados para maximizar conversión., • Posibilidades de crecimiento dentro del área comercial., • Paquete competitivo con fijo + variable atractivo ligado a resultados. Si quieres formar parte de un proyecto en crecimiento dentro del sector residencial premium en Barcelona, nos encantará conocerte.

Al menos 2 años de experiencia en atención al cliente (idealmente en call center). Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. Team Leader, en nuestro departamento de asistencia en carretera.

LETI Pharma somos una compañía biofarmacéutica, independiente y de capital familiar. Especializados en alergia e inmunoterapia, salud animal y cuidado integral de la piel, nuestra prioridad es contribuir al aumento de la salud y el bienestar de la sociedad. La innovación y el desarrollo de productos de alto valor nos han llevado a ser una empresa global líder en segmentos especializados de salud y bienestar. Con sede central en Barcelona, y planta productiva y laboratorio de investigación en Madrid, contamos también con filiales en Alemania y Portugal. En LETI Pharma creemos en las personas, por eso promovemos un entorno laboral diverso e integrador, promoviendo la transparencia y la confianza mutua a través de la comunicación abierta. Apostamos por nuestros equipos y su desarrollo personal y profesional. Estamos en búsqueda de un/a Customer Service con el objetivo de proporcionar información, soporte y una atención excelente a los clientes sobre los productos y servicios de todas las áreas de negocio (ALE, MSC, AH, DIAG e Internacional). El rol combina gestión operativa, resolución de incidencias a lo largo de la cadena de suministro, coordinación con múltiples áreas y participación en proyectos de mejora continua orientados a la optimización del servicio y los procesos Se trata de una posición temporal en contratación por suplencia y en formato presencial 100% en nuestras oficinas ubicadas en Barcelona. Responsabilidades: 1.Gestión Operativa del Servicio • Tramitación y seguimiento de pedidos de todas las áreas (ALE, MSC, AH, DIAG e Internacional)., • Gestión de avisos de devolución y actualización de tarifas y precios especiales., • Atención y respuesta a consultas vía teléfono, email o plataformas digitales, tanto de clientes internos como externos., • Resolución de incidencias y reclamaciones a lo largo de la cadena de suministro, coordinando con operadores logísticos, transportistas y departamentos internos., • Registro y seguimiento de incidencias en SAP, cumpliendo los procedimientos definidos. 2.Gestión de Proyectos & Mejora Continua • Participar en proyectos orientados a la optimización de procesos, digitalización o mejora de la experiencia del cliente., • Identificar oportunidades de mejora detectadas en la relación con clientes y trasladarlas a las áreas correspondientes., • Contribuir a la actualización de procedimientos y documentación operativa. 3.Especialización Operativa (según área) • Alergia: input de vacunas, pedidos Flomys, pricks, productos auxiliares, preparaciones especiales, canal delegado, call center., • DIAG: gestión de pedidos específicos del área., • Back‑up Data Management: apoyo puntual en tareas críticas cuando sea necesario. Conocimientos y Experiencia Requerida • Experiencia demostrable en atención al cliente (mínimo 2 años)., • Conocimientos de SAP (O2C) o herramientas similares., • Dominio de Microsoft Office y herramientas de gestión de email., • Formación Profesional en Administración y Gestión. Si cuentas con la experiencia requerida en el sector y en posiciones similares, ¡es tu oportunidad! LETI Pharma promueve el desarrollo profesional y personal de todas las personas colaboradoras, asegurando la igualdad de oportunidades en todos los procesos y normativa interna. En esta línea, LETI Pharma no acepta ningún tipo de discriminación por motivos de sexo, edad, raza, religión, origen, procedencia, opinión política, discapacidad o cualquier otro motivo discriminatorio ni cualquier conducta hostil, abusiva u ofensiva o acoso. Así, todas las personas colaboradoras de Leti Pharma serán tratadas de manera justa y con respeto.

Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. Flexibilidad para la adaptación a nuevas tareas y responsabilidades. Habilidades comunicativas para hablar en público y liderar reuniones con cliente.

Buscamos teleoperadores/as para campaña de ONG!.Si tienes experiencia en ventas telefónicas o call center y te apetece formar parte de un proyecto con impacto, esto te interesa 👇.Experiencia en venta telefónica.Disponibilidad en turnos de 5h (mañana o tarde).Formación selectiva: 08/04 (incor

LETI Pharma somos una compañía biofarmacéutica, independiente y de capital familiar. Especializados en alergia e inmunoterapia, salud animal y cuidado integral de la piel, nuestra prioridad es contribuir al aumento de la salud y el bienestar de la sociedad. La innovación y el desarrollo de productos de alto valor nos han llevado a ser una empresa global líder en segmentos especializados de salud y bienestar. Con sede central en Barcelona, y planta productiva y laboratorio de investigación en Madrid, contamos también con filiales en Alemania y Portugal. En LETI Pharma creemos en las personas, por eso promovemos un entorno laboral diverso e integrador, promoviendo la transparencia y la confianza mutua a través de la comunicación abierta. Apostamos por nuestros equipos y su desarrollo personal y profesional. Estamos en búsqueda de un/a Customer Service con el objetivo de proporcionar información, soporte y una atención excelente a los clientes sobre los productos y servicios de todas las áreas de negocio (ALE, MSC, AH, DIAG e Internacional). El rol combina gestión operativa, resolución de incidencias a lo largo de la cadena de suministro, coordinación con múltiples áreas y participación en proyectos de mejora continua orientados a la optimización del servicio y los procesos Se trata de una posición temporal en contratación por suplencia y en formato presencial 100% en nuestras oficinas ubicadas en Barcelona. Responsabilidades: 1.Gestión Operativa del Servicio • Tramitación y seguimiento de pedidos de todas las áreas (ALE, MSC, AH, DIAG e Internacional)., • Gestión de avisos de devolución y actualización de tarifas y precios especiales., • Atención y respuesta a consultas vía teléfono, email o plataformas digitales, tanto de clientes internos como externos., • Resolución de incidencias y reclamaciones a lo largo de la cadena de suministro, coordinando con operadores logísticos, transportistas y departamentos internos., • Registro y seguimiento de incidencias en SAP, cumpliendo los procedimientos definidos. 2.Gestión de Proyectos & Mejora Continua • Participar en proyectos orientados a la optimización de procesos, digitalización o mejora de la experiencia del cliente., • Identificar oportunidades de mejora detectadas en la relación con clientes y trasladarlas a las áreas correspondientes., • Contribuir a la actualización de procedimientos y documentación operativa. 3.Especialización Operativa (según área) • Alergia: input de vacunas, pedidos Flomys, pricks, productos auxiliares, preparaciones especiales, canal delegado, call center., • DIAG: gestión de pedidos específicos del área., • Back‑up Data Management: apoyo puntual en tareas críticas cuando sea necesario. Conocimientos y Experiencia Requerida • Experiencia demostrable en atención al cliente (mínimo 2 años)., • Conocimientos de SAP (O2C) o herramientas similares., • Dominio de Microsoft Office y herramientas de gestión de email., • Formación Profesional en Administración y Gestión. Si cuentas con la experiencia requerida en el sector y en posiciones similares, ¡es tu oportunidad! LETI Pharma promueve el desarrollo profesional y personal de todas las personas colaboradoras, asegurando la igualdad de oportunidades en todos los procesos y normativa interna. En esta línea, LETI Pharma no acepta ningún tipo de discriminación por motivos de sexo, edad, raza, religión, origen, procedencia, opinión política, discapacidad o cualquier otro motivo discriminatorio ni cualquier conducta hostil, abusiva u ofensiva o acoso. Así, todas las personas colaboradoras de Leti Pharma serán tratadas de manera justa y con respeto.

Buscamos teleoperadores/as para campaña de ONG!.Si tienes experiencia en ventas telefónicas o call center y te apetece formar parte de un proyecto con impacto, esto te interesa 👇.Experiencia en venta telefónica.Disponibilidad en turnos de 5h (mañana o tarde).Formación selectiva: 08/04 (incor

Al menos 2 años de experiencia en atención al cliente (idealmente en call center). Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. Team Leader, en nuestro departamento de asistencia en carretera.

⚡ Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the Finance Center of Excellence you will be developing new user stories on Tagetik, our corporate management platform: focusing on financial consolidation, budgeting, planning, forecasting, and reporting. Location : Barcelona, relocation support provided What will you do? We are looking for experienced and motivated CCH Tagetik Developers and Senior Developers to join our growing Enterprise Performance Management (EPM) team. The ideal candidates will have a strong technical background in Tagetik development, particularly in the Analytics Information Hub (AiH), and a proven track record of delivering solutions for planning, budgeting, forecasting, and related EPM processes. This is a hands-on development role requiring deep technical expertise, problem-solving skills, and the ability to work closely with business stakeholders to translate requirements into scalable solutions. Key Responsibilities: • Design, develop, and implement solutions using CCH Tagetik, with a focus on Analytics Information Hub (AiH)., • Build and maintain Data Transformation Processes (DTPs), ETL pipelines, and SQL-based transformations within AiH., • Collaborate with business analysts and functional consultants to gather requirements and translate them into technical specifications., • Develop custom TQL scripts, business rules, and calculations to support planning and forecasting models., • Design and manage data models, including custom dimensions and hierarchies., • Integrate Tagetik with external systems using Tagetik Data Management tools and APIs., • Ensure robust security design, user provisioning, and access control within the Tagetik environment., • Participate in performance tuning, testing, and deployment of Tagetik applications., • Provide technical support, troubleshooting, and continuous improvement of Tagetik solutions. What qualifications will make you successful for this role? • +3 years of hands-on experience in CCH Tagetik development, and experience in AiH., • Analytics Information Hub (AiH): DTPs, SQL, ETL, data pipelines., • TQL (Tagetik Query Language) for scripting and business logic., • Data modelling and custom dimension design., • Tagetik Data Management and integration tools., • Experience in implementing Planning, Budgeting, and Forecasting modules., • Familiarity with Tagetik Consolidation is a plus., • Understanding of Tagetik architecture, deployment processes, and collaboration with IT infrastructure teams., • Secondary experience with other EPM tools such as:, • Oracle Hyperion Planning, • Oracle PBCS, • Essbase, • IBM Cognos TM1, • Strong analytical and problem-solving skills., • Excellent communication and collaboration abilities., • Flexibility to work in shifts and across time zones as needed. Preferred Qualifications: • Bachelor’s or master’s degree in computer science, Information Systems, Finance, or a related field., • Tagetik certification(s) or equivalent training in AiH and EPM modules. What will you get? We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! ‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

Para ello, buscamos candidatos con experiencia sólida anterior gestionando equipos grandes y prestando servicio en un call center con posiciones como responsable de atención al cliente, o responsable de contact center, o gerente de servicio al cliente. Desde Hays estamos buscando un responsable de

Sobre el puesto Buscamos un/a comercial con hambre de resultados, no de excusas. Perfil que buscamos Experiencia mínima de 2 años en ventas telefónicas, call center de calidad o comercial B2C. Historial demostrable de cumplimiento o superación de objetivos comerciales.

Centro Tecnológico del Notariado,.Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de present

Hey future intern! If you’re a student or recent graduate eager to dive into a dynamic role, we’re looking for YOU! As a Sales Project Intern, you’ll be the trusted advisor for our clients who choose to gift our unique travel experiences. Use call center tools, such as CRM software, to record and manage customer interactions. Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable. Student or recent graduate in Communication, Business, Marketing, or related fields. Fluent in Spanish and French . Basic knowledge of computer tools and software. 6 months internship (starting May). Full time from Monday to Friday, 10h to 19h + 1 hour lunch. 500€/net per month. Office is based in center of Barcelona, Spain. Free unlimited coffee, tea & fruits! Events in the office: Afterworks & Pizza Day. Initial Hello via WhatsApp : Our HR team will reach out to schedule a friendly chat. #

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Verstärke unser B2B Outbound Vertriebsteam! ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: (Erste) Erfahrung im Vertrieb, optimalerweise B2B Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler, bringst Call-Center-Erfahrung mit oder bist Quereinsteiger? Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Bei uns findest du sicher ein Projekt nach deinem Geschmack, das zu deinen Skills passt. xcskxlj Sämtliche Bezeichnungen richten sich an alle Geschlechter.

⚡ Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the Finance Center of Excellence you will be developing new user stories on Tagetik, our corporate management platform: focusing on financial consolidation, budgeting, planning, forecasting, and reporting. Location : Barcelona, relocation support provided What will you do? We are looking for experienced and motivated CCH Tagetik Developers and Senior Developers to join our growing Enterprise Performance Management (EPM) team. The ideal candidates will have a strong technical background in Tagetik development, particularly in the Analytics Information Hub (AiH), and a proven track record of delivering solutions for planning, budgeting, forecasting, and related EPM processes. This is a hands-on development role requiring deep technical expertise, problem-solving skills, and the ability to work closely with business stakeholders to translate requirements into scalable solutions. Key Responsibilities: Design, develop, and implement solutions using CCH Tagetik, with a focus on Analytics Information Hub (AiH). Build and maintain Data Transformation Processes (DTPs), ETL pipelines, and SQL-based transformations within AiH. Collaborate with business analysts and functional consultants to gather requirements and translate them into technical specifications. Develop custom TQL scripts, business rules, and calculations to support planning and forecasting models. Design and manage data models, including custom dimensions and hierarchies. Integrate Tagetik with external systems using Tagetik Data Management tools and APIs. Ensure robust security design, user provisioning, and access control within the Tagetik environment. Participate in performance tuning, testing, and deployment of Tagetik applications. Provide technical support, troubleshooting, and continuous improvement of Tagetik solutions. What qualifications will make you successful for this role? +3 years of hands-on experience in CCH Tagetik development, and experience in AiH. Analytics Information Hub (AiH): DTPs, SQL, ETL, data pipelines. TQL (Tagetik Query Language) for scripting and business logic. Data modelling and custom dimension design. Tagetik Data Management and integration tools. Experience in implementing Planning, Budgeting, and Forecasting modules. Familiarity with Tagetik Consolidation is a plus. Understanding of Tagetik architecture, deployment processes, and collaboration with IT infrastructure teams. Secondary experience with other EPM tools such as: Oracle Hyperion Planning Oracle PBCS Essbase IBM Cognos TM1 Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Flexibility to work in shifts and across time zones as needed. Preferred Qualifications: Bachelor’s or master’s degree in computer science, Information Systems, Finance, or a related field. Tagetik certification(s) or equivalent training in AiH and EPM modules. What will you get? We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! ‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

En R&S Jobs, buscamos incorporar un perfil Auxiliar Administrativo/a para el departamento de Soporte a la Red Comercial en un reconocido Call Center ubicado en el centro de Barcelona. Si tienes experiencia en el sector energético y te interesa formar parte de un entorno dinámico donde puedas aportar organización, soporte y gestión administrativa, ¡queremos conocerte! ¿Cuáles serán tus funciones? Dar soporte administrativo a la red comercial. Realizar seguimiento y recordatorio de gestiones y procesos pendientes. Atender consultas y dudas de los comerciales. Gestionar y resolver incidencias relacionadas con contratos energéticos. Detectar necesidades formativas y coordinar las formaciones necesarias. Mantener actualizada la documentación y la información interna. Elaborar informes y reportes de seguimiento. Tareas propias de la posición. ¿Qué buscamos? Experiencia mínima de 2 años en puesto similar. Nivel avanzado de Microsoft Office, especialmente Excel. Buenas habilidades comunicativas y de organización. Capacidad de resolución de incidencias. Perfil proactivo, resolutivo y orientado al detalle. ¿Qué ofrecemos? Contrato directo con la empresa. Horario: L a J de 9:00 a 18:00h y V de 9:00 a 17:00h Salario 1.424,50 €/bruto mensual. Si cumples con los requisitos y te interesa la posición, inscríbete y te contactaremos lo antes posible.

A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.La misión de W Hotels es despertar la curiosidad y expandir mundos.Somos un lugar para disfrutar de la vida.Estamos aquí para abrir puertas y mentes.Constante

Coordinar y supervisar al equipo de call center. Actuar como nexo de unión entre el equipo de call center y el manager comercial. Escuchar y evaluar llamadas de manera periódica a través de herramientas como Digivoice y Aircall.

CLIENT SERVICES AGENT – RESIDENTIAL (BARCELONA) ¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto. Bcn Advisors | Luxury Real Estate En Bcn Advisors, firma especializada en real estate residencial de lujo en Barcelona, buscamos incorporar un/a Client Services Agent con fuerte ADN comercial, idealmente proveniente de entornos BPO o inside sales, acostumbrado/a a trabajar con objetivos exigentes y alto volumen de leads. Esta posición es clave en la conversión de oportunidades, siendo el primer punto de contacto y responsable de transformar leads en visitas efectivas y oportunidades reales de venta. Misión del puesto Gestionar y convertir leads entrantes en oportunidades comerciales reales, cualificando de manera estratégica a los clientes y asegurando su avance en el funnel de ventas hasta su asignación efectiva y cierre potencial. Responsabilidades principales Gestionar un alto volumen de leads entrantes (portales, web, inbound) con enfoque comercial. Contactar de forma proactiva a potenciales compradores (llamadas, follow-ups, reactivación de leads). Cualificar clientes con criterio de venta (capacidad de pago, urgencia, motivación y fit con producto). Impulsar la conversión de leads a visitas y oportunidades concretas de cierre. Aplicar técnicas de venta consultiva para generar interés y avanzar oportunidades. Hacer seguimiento constante hasta asegurar avance en el pipeline. Coordinar visitas con el equipo comercial optimizando agendas y cierres. Registrar toda la actividad en Salesforce, asegurando control del funnel. Cumplir y superar KPIs comerciales (contactabilidad, conversión, citas generadas, etc.). Garantizar una experiencia de cliente premium sin perder foco en resultados. Perfil que buscamos Experiencia sólida en ventas (Ideal BPO, call center, inside sales, SDR o similares). Historial de cumplimiento de objetivos comerciales. Mentalidad de cierre, orientación a resultados y competitividad sana. Excelente comunicación y habilidades de persuasión. Capacidad para gestionar volumen sin perder foco en conversión. Valorable experiencia en real estate o sectores de alto valor. Español e inglés fluidos. Catalán muy valorable. Residencia en Barcelona o alrededores. Qué ofrecemos Incorporación a una firma de real estate de lujo con fuerte posicionamiento en Barcelona. Rol comercial con impacto directo en resultados del negocio. Entorno dinámico, exigente y orientado a performance. Formación continua en ventas, producto y mercado. Herramientas y procesos optimizados para maximizar conversión. Posibilidades de crecimiento dentro del área comercial. Paquete competitivo con fijo + variable atractivo ligado a resultados. xiphteb Si quieres formar parte de un proyecto en crecimiento dentro del sector residencial premium en Barcelona, nos encantará conocerte.

Buscamos un talento para ventas telefónicas! 📞 | Teleoperador/a Ventas Back Office.El Papiol (Barcelona) · 🕓 Jornada completa · 🌿 Sector natural.Tienes experiencia en venta telefónica y concertación de visitas? ¿Te entusiasma mantener contacto directo con clientes y ampliar la cartera

Al menos 2 años de experiencia en atención al cliente (idealmente en call center). Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. Team Leader, en nuestro departamento de asistencia en carretera.