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Buscamos un Agente Customer Sevice para entrar a formar parte de nuestro equipo. Tus principales funciones consistirán en dar soporte a través de chat, mail o teléfono a los clientes de las distintas marcas e-commerce que trabajan con nosotros y proporcionarles la solución más adecuada a su petición, con la máxima calidad y de la manera más amable y eficiente. Qué te ofrecemos: • Formar parte de una empresa joven, en continuo desarrollo y con nuevos proyectos, en un entorno 100% digital. • Oficina ubicada a 5 minutos de la playa. • Si es lo que quieres, podrás desarrollar tu carrera profesional con nosotros. • Diversión en el trabajo: en Digamelón trabajamos duro, pero también sabemos divertirnos. Horario: Fin de semana de 9 a 18 hrs + 4 hrs entre semana a convenir h y festivos/eventos puntuales.

**Our client** In Lynk & Co we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience. We are creating an European Engagement Centre in Barcelona and we are recruiting our first batch of superstars to built the foundation for a game-changing customer service. For Lynk & Co, it's all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted. Sounds good? Well, then we want to hear from you. For our Engagement Centre in Barcelona city, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. Sounds interesting? Keep on reading. It will be fun! **Your functions** Your main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine we are looking for high-quality brand ambassadors. A glimpse of the tasks: - Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey. - Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, clam management, GDPR, etc. - Act as a liaison between several internal and external stakeholders. - Engage in problem-solving and process improvement. - And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!) **Requirements** - You are a (near-)native speaker in Dutch . - A very good command of the English language. - At least 6 months of experience working as a customer service agent or similar job. - A GREAT service (and sales!) mindset. - Good computer skills. - Ping pong skills appreciated but not mandatory. - Living in/around Barcelona or willing to move to this area. - Starting date : 5th of August. **Your Benefits** You will receive benefits like: - Salary between 26.000 euros and 27.000 euros (gross / year) - Contract : 9 months with Randstad + Permanent contract with LYNK&CO - Possibility of hybrid work (after the first 3 months) - Offices located next to Glòries ( in Barcelona ) - Opening hours of the Engagement Centre offer our customers full support from Monday to Friday 8h to 18:00h in 8-hour shifts. Sure, we have all the basics in place like pensión plan, wellness allowance (250 euros/year), and private health insurance. But that's not the reason you choose us. You want to work with us because you will: - Be part of a global and diverse team, with teammates from 6 countries - Be part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates. - Be part of creating something new that has never been done before. The pace is fast, and it is never boring! - Get the best of both worlds: a start-up atmosphere with the support of an established organization - Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact

🔥🔥🔥 Urge contratar 🔎We are looking for a teleoperator for customer service, you will help end clients solve problems and answer any questions they may have. 💫Responsibilities: 🚫Blocking lost/stolen credit and debit cards 💳 You will handle inquiries from credit card holders and ensure the security and protection of credit card information ℹ️ Identity verification, answering questions and explaining any steps are among your core duties ✅Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card 📝Handling claims files 👌Required skills 🇩🇪Fluent in German language 🇬🇧Working proficiency in English 🎙️Experience as a Customer Service Agent 🗣️Communicative and empathetic 💯Disciplined and accurate 😊Respectful and positive toward customers 🫶Solution-oriented thinking 🪷Patient 👍Reliable 💟Benefits 🏆Market-based basic salary with the possibility of a bonus 🌍Multilingual and excellent work environment to provide customer service 📙Paid training 💥Internal incentives for employees 🩺 Private insurance 🥗 Meal card 🚌 Transport card 📈 Grown opportunities 🧳4 company outings per year 📍Location Barcelona

**Our client** In Lynk & Co we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience. We are creating an European Engagement Centre in Barcelona and we are recruiting our first batch of superstars to built the foundation for a game-changing customer service. For Lynk & Co, it's all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted. Sounds good? Well, then we want to hear from you. For our Engagement Centre in Barcelona city, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. Sounds interesting? Keep on reading. It will be fun! **Your functions** Your main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine we are looking for high-quality brand ambassadors. A glimpse of the tasks: - Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey. - Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, clam management, GDPR, etc. - Act as a liaison between several internal and external stakeholders. - Engage in problem-solving and process improvement. - And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!) **Requirements** - You are a (near-)native speaker in German . - A very good command of the English language. - At least 6 months of experience working as a customer service agent or similar job. - A GREAT service (and sales!) mindset. - Good computer skills. - Ping pong skills appreciated but not mandatory. - Living in/around Barcelona or willing to move to this area. - Starting date : beginning of August. **Your Benefits** You will receive benefits like: - Salary between 26.000 euros and 27.000 euros (gross / year) - Contract : 9 months with Randstad + Permanent contract with LYNK&CO - Possibility of hybrid work (after the first 3 months) - Offices located next to Glòries ( in Barcelona ) - Opening hours of the Engagement Centre offer our customers full support from Monday to Friday 8h to 18:00h in 8-hour shifts. Sure, we have all the basics in place like pensión plan, wellness allowance (250 euros/year), and private health insurance. But that's not the reason you choose us. You want to work with us because you will: - Be part of a global and diverse team, with teammates from 6 countries - Be part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates. - Be part of creating something new that has never been done before. The pace is fast, and it is never boring! - Get the best of both worlds: a start-up atmosphere with the support of an established organization - Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact

As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction. Your tasks - Answering Inbound Calls: The primary responsibility of an inbound sales agent is to handle incoming calls from customers who are interested in booking holidays, making reservations, or seeking information about the facilities, accommodations, activities, and pricing offered by our client. - Providing Information and Assistance: Inbound sales agents need to be knowledgeable about the various aspects of our client, including its locations, accommodation options, recreational activities, dining options, and special offers. They provide accurate and detailed information to customers and assist them in making informed decisions. - Upselling and Cross-selling: In addition to handling inquiries, inbound sales agents are often tasked with upselling and cross-selling additional services or upgrades to customers. This could include offering upgrades to premium accommodations, recommending additional activities or dining options, or suggesting add-on packages to enhance the customer's experience. - Processing Bookings and Reservations: Inbound sales agents process bookings and reservations for customers, ensuring that all necessary information is collected accurately and that the customer's preferences and requirements are met to the best of their ability. - Handling Customer Concerns and Queries: In the course of their interactions with customers, inbound sales agents may encounter queries, concerns, or complaints. They need to address these issues promptly and professionally, seeking resolutions that meet the customer's needs while adhering to company policies and procedures. - Following Up on Leads: In some cases, inbound sales agents may be responsible for following up on leads generated through marketing campaigns or other sources. This could involve contacting prospective customers who have expressed interest in our client's services but have not yet made a booking, with the aim of converting them into paying customers. - Maintaining Records and Documentation: Inbound sales agents are typically required to maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and any other relevant information. This helps to ensure that customer data is properly managed and can be accessed as needed. Your profile - High proficiency in Dutch (C2 level) - Thoroughness, autonomy and good interpersonal skills. - You have at least 1 year's successful initial sales experience. - You are known for your elocution, adaptability, stress resistance and you have good oral communication skills. - You have solid commercial skills and a positive attitude. - You are dynamic, a team player and have good self-control. - You love challenges. Benefits - The chance to join a prominent industry-leading company with a dynamic and highly motivated team. - Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion. - A collaborative and adaptable work environment that fosters creativity and innovation. Location Barcelona (Spain)