Nutanix Engineer
2 days ago
A Coruña
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. Location: ALL MAIN CITIES Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism. The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency. Key Responsibilities • Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents., • Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism)., • Perform system upgrades, patching, and lifecycle management activities., • Troubleshoot and resolve hardware, software, virtualization, and network issues., • Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies., • Implement and support backup and disaster recovery solutions., • Respond to critical incidents and service requests within agreed response times., • Collaborate with global and regional teams on infrastructure and cloud-related projects., • Maintain accurate technical documentation, incident reports, and service records., • Ensure professional interaction with end users, stakeholders, and customers at all times. Required Skills & Experience • Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering., • Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism)., • Experience supporting VMware and/or Hyper‑V environments., • Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching., • Proven experience providing Break & Fix support in enterprise environments., • Ability to diagnose and resolve complex infrastructure and networking issues., • Experience with backup and disaster recovery solutions., • Scripting experience with PowerShell and/or Python is advantageous. Mandatory Requirements • Valid CCNA Certification (Cisco Certified Network Associate)., • Minimum 90% pass score on the induction assessment., • Fluent English communication skills (spoken and written)., • Ability to work independently in customer-facing environments., • Professional demeanor and strong customer service orientation. Preferred Qualifications • Nutanix Certification (NCP or higher)., • Experience with cloud platforms such as AWS, Azure, or GCP., • Knowledge of automation tools such as Ansible and Terraform., • Experience supporting enterprise networking infrastructure. Soft Skills • Excellent verbal and written communication skills in English., • Strong professionalism and customer-facing skills., • Ability to remain calm and effective during critical incidents., • Proactive problem-solving mindset., • Strong organizational and time-management skills., • Ability to work collaboratively within distributed teams. xcskxlj, • Commitment to delivering high-quality technical support and customer satisfaction. #J-18808-Ljbffr