Customer Service Representative
hace 17 horas
Mejorada
pAre you passionate about the automotive world and committed to delivering exceptional customer experiences? /p ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.pAt Foundever, we are expanding our teams in Madrid to support an exclusive luxury automotive project, offering long‐term stability and career growth within a global, people‐centric company. /ppThis opportunity is ideal for customer service professionals who enjoy working with high‐end brands in a dynamic and quality‐driven environment. /ppLocation: Madrid, Spain /ppWork model: Hybrid /ppWorking hours: Full‐time – 39 hours per week /ppContract: Permanent contract /ppSalary: €22,000 – €23,000 gross per year (language bonus included) /ppStart date: 20 July 2026 /ppInitial training: Fully paid, on‐site in Madrid /ppYour role /pulliProvide multi‐channel customer support aligned with luxury brand standards /liliManage customer inquiries, requests, and incidents efficiently /liliDeliver a premium customer experience across all interactions /liliAct as a brand ambassador, ensuring quality, accuracy, and professionalism /li /ulpWhat we offer /pulliPermanent, full‐time contract /liliRotating schedule from Monday to Friday between 07:50 and 20:00 /liliGross annual salary starting at €22,100, including language bonus /liliAdditional availability bonus of up to €400 gross per month for weekend coverage outside regular working hours /liliFully paid initial training (3 weeks), Monday to Friday from 09:00 to 18:00 /liliHybrid work model according to project guidelines /liliA stable role within a global company focused on people development and employee experience /li /ulpWhat we are looking for /pulliNative or bilingual Spanish /liliAdvanced English level (minimum C1) /liliPrevious experience in customer service /liliStrong customer orientation and digital skills /liliInterest in the luxury automotive sector /liliPortuguese language skills are a plus /liliLegal eligibility to work in Spain /li /ulpAt Foundever, we invest in your professional and personal growth through a holistic well‐being approach covering physical health, work‐life balance, and social impact. /ppFoundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening. xohynlm /p Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.