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Descripción del puesto: Buscamos un Especialista en Tráfico Digital Senior con fuerte experiencia en Meta Ads (Facebook e Instagram) para unirse a nuestra empresa online. Vendemos un único producto digital de alto ticket y manejamos una estrategia híbrida: 80% orgánico + 20% pago. Contamos con una presencia orgánica sólida: 90.000 seguidores en Instagram y más de 300.000 en TikTok. Necesitamos una persona que sepa administrar perfectamente estas proporciones, optimizando el tráfico pagado para complementar y potenciar el orgánico, generando leads de alta calidad y maximizando las ventas de nuestro producto premium. Si dominas Meta Ads, embudos, CRM y has trabajado con volúmenes altos y tickets elevados, queremos conocerte. Responsabilidades principales: • Crear, lanzar, gestionar y optimizar todas las campañas de Meta Ads (20% del tráfico)., • Administrar la estrategia híbrida 80% orgánico / 20% pago, asegurando una sinergia perfecta entre ambos canales., • Diseñar y optimizar embudos de venta completos (funnels) para maximizar conversiones., • Gestionar leads a través de CRM (captación, cualificación, nurturing y seguimiento)., • Generar y cualificar leads de alta calidad para un producto de alto ticket., • Colaborar estrechamente con el equipo de closers para cerrar ventas., • Analizar métricas clave (ROAS, CPL, CPA, ROI, etc.) y tomar decisiones 100% data-driven., • Escalar campañas rentables manejando volúmenes altos de tráfico y leads., • Experiencia mínima de 3 años como Media Buyer / Trafficker en Meta Ads con resultados demostrables., • Experiencia real trabajando con presupuestos altos, números grandes y escalado de campañas., • Conocimiento profundo de Meta Business Suite, Pixel, CAPI, eventos personalizados y tracking avanzado., • Experiencia sólida en embudos de ventas y optimización de conversión., • Manejo avanzado de CRM para gestión y cualificación de leads., • Haber trabajado con productos o servicios de alto ticket., • Capacidad probada para manejar volúmenes altos de leads manteniendo alta calidad., • Inglés C1 mínimo (imprescindible para leer documentación técnica, actualizaciones de Meta y herramientas en inglés)., • Data-driven y analítico: toma decisiones basadas en números, no en intuición., • Proactivo y autónomo: capaz de gestionar todo el área de tráfico sin supervisión constante., • Mentalidad de escalabilidad: sabe cómo pasar de campañas pequeñas a grandes volúmenes manteniendo rentabilidad., • Experto en estrategia híbrida: administra perfectamente el equilibrio 80% orgánico / 20% pago y maximiza la sinergia entre ambos., • Orientado a la calidad de leads: entiende que no se trata solo de cantidad, sino de leads que realmente cierren en ventas altas., • Buena comunicación y trabajo en equipo: colabora perfectamente con closers y el resto del equipo., • Creativo y actualizado: propone ideas de creativos, copy y estrategias que funcionen en 2026., • Conocimiento de TikTok Ads (tenemos +300k seguidores)., • Experiencia en otras plataformas (Google Ads, etc.), aunque el foco principal es Meta. ¿Cómo aplicar? Envía tu CV + casos de éxito (capturas o reportes de campañas que hayas gestionado con ROAS, CPL y escalado). Indica tu expectativa salarial, nivel de inglés y disponibilidad. Solo candidatos con experiencia real en high-ticket y Meta Ads.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Reporting to the Front Office Manager, the Guest Experience Manager will deliver a seamless, personalized guest experience from pre-arrival to departure. Anticipating needs and ensuring flawless service across departments, you’ll uphold the highest standards of luxury hospitality. With warmth, professionalism, and local expertise, you’ll create memorable moments that inspire guest loyalty. What you will do General As a Department Head and Brand Ambassador, be highly knowledgeable of all hotel and facility information, hours of operation, key personnel, special activities, and functions in the hotel. Act, in the absence of Duty or senior management, in all matters concerning the safety, security and well-being of hotel guests. Prepare and attend weekly and monthly meetings such as Rooms, OPS, Morning, Quality, Group Resume and other Dpt. Heads meetings. Lead and deliver training sessions organized by PnC: Glitchology. Guest Experience Lead and manage the full guest experience department, ensuring personalized service and flawless coordination from pre-arrival to post-departure. Organize the journey of our top VIPs including suite guests, Four Seasons Elite and High Return guests and others, pre, during and post their stay. Send pre-arrival communications, block rooms according to preferences, and oversee VIP preparations and amenities. Collaborate with all departments (F&B, IRD, Concierge, Front Desk, Housekeeping) to deliver a seamless and anticipatory guest experience. Engage with guests throughout their stay, gathering feedback, resolving issues promptly, and ensuring all requests are met with care. Ensure Golden is kept updated with all guest preferences. Handle guest complaints and actively manage Glitches. Ensure guests are met on time, and negative experiences are offset prior to departure. Promote hotel amenities, experiences, and local highlights to enhance the stay and drive guest satisfaction. Complete Manager’s checklist daily Help and supervise the GEX team with the checklist when needed and assist, in the presence of heavy volume, in the areas of Front Office, Concierge and Guest Services. People Management Supervise the department's monthly expenses, ensure all finance procedures are correctly taken. Labor management: schedules, extra hours control etc. Conduct the monthly audit of supplier invoices, i.e. for flowers, L&F, etc. Control stock with the team, ordering supplies when needed through Birchstreet. Provide guidance, coaching, and motivation to the Guest Experience team, fostering a culture of excellence and service passion. Conduct interviews and staff hiring when needed. Assist with the on-boarding and training of new team members from interns to Asst. Managers Perform Annual reviews to the Asst. Managers as well as give feedback and guidance when needed. Assist the Asst. Managers with team annual reviews and communicating warnings, corrective actions and other feedback. Supervise team development and career aspirations Maintain strong relationships with vendors and partners, leveraging local expertise to curate unique, memorable experiences. Monitor and report on guest satisfaction trends, feedback, and performance metrics to support continuous improvement. Monitor Qualtrics seeking improvement. Reply to Google negative reviews, TripAdvisor reviews and Booking.com. Follow guidelines. Follow up with Global GEX projects and initiatives launched or driven by Corporate Team. Participate actively in other Global Guest Experience calls / meetings. What you bring Minimum 3 years of luxury hotel experience in Front Desk, Guest Experience or Concierge. Have fluency in English and Spanish Minimum 1 year managing a medium- sized team Must have experience in Opera Strong leadership & organizational skills required Excellent communication and interpersonal abilities Foster creativity Problem-solving and conflict-resolution skills Skilled in active listening and providing constructive feedback to support team development. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Etxea Pozuelo es un bar de pintxos, ubicado en plena Avenida de Europa. Nuestra propuesta gastronómica son pintxos al más puro estilo del norte, cuidando las elaboraciones y utilizando materia prima de primera calidad. El puesto que ofrecemos es para encargado, con las siguientes funciones: Tomar comandas y atender clientes tanto en barra como en las mesas altas. Manejar el TPV, para cursar las comandas y hacer cierre de caja al final del día Reponer de bebidas las neveras Garantizar la limpieza del establecimiento Se respetan 8h de trabajo y 50 días de vacaciones al año. Libranzas domingo por la tarde, lunes completo y martes por la mañana. Mínimo 12h de descanso entre turno y turno. Se valora de forma positiva tener vehiculo propio o vivir por la zona. Imprescindible tener experiencia previa en el sector, y dominar el uso de bandeja para transportar bebidas. L: Libre M X J: 18:30-00:30 V S: Jornada partida de 12:30 a 01:15 D: 13:30-16:30 Público mayoritariamente joven, por lo que se busca persona que encaje en ese perfil. Incorporación inmediata. Mínimo 1600€ brutos hasta 1800€ según objetivos (puntualidad, limpieza de vitrina y local, reseñas en google...) + propinas (120-150€ aprox).