¿Eres empresa? Contrata in ingles candidatos en Barcelona
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Guest Experience Supervisor to join the opening team at SLS Barcelona. Under the guidance of the Front of House Manager, the Guest Experience Supervisor will oversee the daily operations of the Guest Experience department, ensuring that every interaction is in line with the SLS brand standards. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Facilitate the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +2 years experience in hospitality within hotels in a similar role. High level of energy and motivation with a proven track record of living the company's values. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Localidad: Barcelona Provincia: Barcelona País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos):1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gustaría formar parte de una empresa reconocida en el sector hotelero? ¿Te interesa desarrollar tus conocimientos y habilidades en un ambiente dinámico y profesional? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Cocinero/a para Sercotel Hotel Group en uno de en nuestro hotel Sercotel Rosellon situado en Barcelona, donde tus principales funciones serán: - Preparar, cocinar y presentar los productos de uso culinario según los estándares establecidos. - Brindar los diferentes servicios del hotel junto al resto del equipo. - Colaborar en la creación de la oferta gastronómica. - Elaboración de escandallos e inventarios, gestión de pedidos y proveedores. - Conservar las materias primas y productos de uso en la cocina. - Aplicar ciertas labores de limpieza y mantenimiento de su área de trabajo, especialmente relacionadas con el cumplimiento de los estándares de higiene impuestos por la salud pública. Requisitos ¿Qué necesitas para aplicar? - Contar con al menos 1-2 años de experiencia como Cocinero/a en hoteles. - Valorable Grado Medio o Superior de Hotelería. - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como por ejemplo catalán e inglés). - Manejo de Paquete Office. - Técnicas de manipulación, conservación y almacenamiento de alimentos. - Conocimiento de la gastronomía local. - Persona dinámica y con capacidad de trabajar en equipo. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato de interinidad como cocinero. (40hs/semana). - Salario según convenio. - Turnos rotativos de 07.30 a 15.30 y de 15.30 a 23.30. - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B kitchen Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job JOB SUMMARY Position responsible of assisting the leadership for all the food and beverage operations, which includes six venues (restaurants, bars, beach club), room service and banqueting operations. Oversees guest and employee satisfaction, maintaining standards as per Balanced Scorecard and meeting or exceeding financial goals. Requirements: • Proven experience in a similar role at a luxury hotel. • Ability to lead and motivate a large, diverse team. • Fluency in Spanish and English. • Experience in managing high-volume and luxury operations. • Excellent communication and organizational skills. • Ability to work under pressure and solve problems effectively. We Offer: • A dynamic and stimulating work environment in one of the most prestigious hotels in Barcelona. • Professional development opportunities and growth within the company. • Competitive salary package and additional benefits. RESPONSABILITIES: • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index. • Utilizes budgets to understand financial objectives. • Conducts performance reviews in a timely manner. • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees: Operational position, presence across the venues is key . Manages all day-to-day operations and understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, control, support, encourage others, providing guidance and feedback. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides a learning atmosphere with a focus on continuous improvement. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate recognition is given if expectations are exceeded. • Provides excellent customer service as well as responds quickly and proactively to guest's concerns complaint/problem. • Understand and Drives alignment of all employees, team leaders and managers to the brand's service culture. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job Localidad: Sant Just Desvern Provincia: Barcelona País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Tienes ganas de formar parte de una empresa reconocida en el sector hotelero? ¿Te apasiona el mundo de los hoteles y quieres formar parte de una cadena en expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Maître para nuestro hotel Sercotel Porta situado en Sant Just Desvern, y donde tus principales funciones serán: - Brindar una cálida bienvenida a los huéspedes y proporcionar información detallada sobre los servicios del hotel - Supervisión y coordinación de los diferentes servicios del departamento, desayunos, restaurante, cafeteria, Room Service. - Garantizar la satisfacción y fidelización de clientes y comensales, ofreciendo un servicio de gran calidad. - Organizar los recursos necesarios para la correcta prestación del servicio, dotándolo de una estructura eficiente - Definir los procesos a seguir antes, durante y después del servicio, y da las instrucciones necesarias para asegurar la atención al cliente, los niveles de calidad y los resultados deseados por la compañia. - Realización de pedidos según ocupación, control de consumos, recepción de pedidos y realización de inventario mensual. - Control de calidad de los productos y servicio ofertado. - Seguimiento y control del mantenimiento y limpieza - Buena gestión y control del Manuel de APPCC . - Gestión y supervisión de caja diaria. - Fomentar el upselling. - Asesoramiento al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? - Formación en Hostelería o Restauración. - Experiencia de al menos 2 años como Responsable de Sala, Maître o 2ª Maître (valorable experiencia en hoteles). - Conocimientos del Pack Microsoft Office y manejo de TPV. - Idiomas: indispensable castellano e inglés (valorable el conocimiento de otros idiomas). - Tener orientación al cliente, don de gentes y empatía. Así, como proactividad y motivación por la hostelería. - Persona organizada, responsable y con habilidad en la gestión de equipos. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato indefinido a jornada completa (40hs). - Turnos rotativos según eventos del hotel - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B service Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job Localidad: Montcada i Reixac Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para nuestro Sercotel Ciutat de Montcada situado en Montcada i Reixac, Barcelona. Tus principales funciones serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja. - Atención telefónica. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios similares. - Experiencia de mínima de 2-3 años en la posición descrita. - Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas). - Conocimiento de PMS en gestión hotelera, (se valorará experiencia con Opera y Tespiro). - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa, dinámica, polivalente y capacidad de trabajo en equipo. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato de indefinido a jornada parcial (15 hs/semana). - Turnos de 3 dias 5 horas. - Salario según convenio - Buen clima laboral junto a un gran equipo de trabajo. - Ambiente de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job F&B CREW – BARCELONA We need an exceptional and passionate food and beverage professional to join our F&B team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. Join Generator, be yourself. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Crew for Generator Barcelona. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB Report to the F&B Supervisor/Manager Be assigned to a department, either Bar, Café or Kitchen, but you may cross over to other outlets temporarily or permanently depending on your skills, ambitions and business requirements Have sound knowledge and experience working with great coffee and food with the courage to offer something a little different to the Generator guest Take ownership of the guest journey to ensure that we create a truly unique Generator experience. Respond quickly and efficiently to all customer requests and enquiries, ensuring that you maintain a “can do” attitude at all times Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene Be responsible for all cash handling whilst you are on duty Be part of a great team within your department that get Generator and want to be themselves Know your customers like you know your friends Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Love good coffee, craft beer and great food Always keep cool under pressure Show commerciality with a strong passion for driving revenue Understand stock-control and keep costs to a minimum Be creative, innovative and digitally smart Be a ‘people person’, social and always love our guests Like getting your hands dirty, wherever, whenever, because you will Be an excellent communicator Available to work when needed You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE Experience working within the hospitality/service industry A passion for your city, for travelling and for trending food and drinks concepts Knowledge of contemporary interests and the city Have a genuine interest and enthusiasm for service OUR GLOBAL EMPLOYEE BENEFITS Birthday holiday in addition to your yearly holiday allocation Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback 2 free nights’ accommodation across any of our Generator x Freehand properties globally Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted) International career opportunities so you can travel the world while working with us (win-win!) Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down! Online learning tools to help you develop, learn and grow SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fluent in English Department: F&B service Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.
About the job Reportando al Executive Chef, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Ofrecer constantemente un servicio profesional, cálido y proactivo a los clientes, al tiempo que apoya a los demás compañeros. Asistir en la preparación y el servicio de todas las opciones de comidas para los menús a la carta y/o buffet de acuerdo con las recetas y los estándares del hotel. Asegurarse de la limpieza y el mantenimiento de todas las áreas de trabajo, utensilios y equipos. Conocimiento de las normas APPCC y su aplicación práctica. Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto, así como reportar incidencias de mantenimiento. Informar al jefe de partida o al Sous Chef de exceso/falta de género para el uso diario, así como controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. Preparación de los platos según recetas, estándares de calidad y presentación del hotel evitando desperdicios. Dar soporte al Chef de Partie en operaciones de training, evaluación y motivación del equipo. ¿Qué ofrecemos? -Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. -Tarjeta PayFlow (retribución flexible). -Formación continua a través de nuestra plataforma Academy y otras más. -Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: F&B kitchen About you REQUISITOS: Contar con experiencia previa en el ámbito Culinario. Contar con Diploma \ Certificación en una disciplina Culinaria. Poseer fuertes habilidades interpersonales y de resolución de problemas. Ser altamente responsable y confiable. Contar con capacidad para trabajar bajo presión en un entorno acelerado. Capacidad para trabajar con cohesión como parte de un equipo. Contar con la capacidad de centrar su atención en las necesidades del huésped, siempre conservando la calma y siendo cortés. Idiomas: español, inglés es un plus. Contrato indefinido Experiencia en un puesto similar, se valorará experiencia en hoteles de similar categoría o restaurantes gastronómicos. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/ Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Language required: Spanish. English is a plus The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
About the job Como Mayordomo/a en El Palace Barcelona, serás el principal embajador de la excelencia y personalización del servicio para nuestros huéspedes. Tu misión será ofrecer una experiencia cálida, exclusiva y memorable desde la llegada hasta la salida, anticipándote a las necesidades de cada cliente y superando sus expectativas. Responsabilidades: · Dar la bienvenida personalizada a los huéspedes, realizar el check-in en la habitación y acompañarlos durante su llegada. · Conocer y atender las preferencias personales de cada huésped, garantizando una experiencia adaptada a su perfil. · Coordinar con otros departamentos (Concierge, Housekeeping, Room Service, Recepción) para asegurar un servicio excelente. · Resolver de manera proactiva cualquier incidencia o solicitud de los huéspedes, informando a supervisores si es necesario. · Mantener en óptimas condiciones las áreas de trabajo del servicio de mayordomía (pantries). · Supervisar y asistir en la entrega de amenities, servicio de equipaje, planchado, y cualquier otra necesidad personalizada. · Asegurar el cumplimiento de los estándares de calidad y servicio del hotel, promoviendo siempre la excelencia y el detalle. Department: Steward About you Idiomas requeridos Español - Intermedio Inglés - Intermedio Ruso - Intermedio Árabe - Intermedio Experiencia mínima 3 años en Front Desk The company At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
About the job Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 250 hoteles con presencia en más de 18 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Segundo/a Jefe/a de Recepción para uno de nuestros Hoteles 5* ubicado en Sitges. ¿De qué serás responsable? El check-in/out. Atención al público. Reservas. Atención telefónica. Auditoría nocturna. Supevisión de equipo. Control operativo. ¿Qué buscamos? Graduadas en Turismo o similares. Personas orientadas al cliente, dinámicas, responsables y con don de gentes. Experiencia Mínima de un Año en puestos similares. Nivel de Inglés - Profesional. Disponibilidad horaria para trabajar a turnos. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. Department: Reception Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.
About the job Queremos personas responsables, apasionadas, comprometidas capaces de: • Crear una experiencia excepcional con todos los clientes durante el servicio. • Asegurar la satisfacción del huésped durante el servicio, favoreciendo e impulsando la creación de experiencias como motor del día a día. • Favorecer el buen clima laboral dentro del Departamento de F&B, fomentando el trabajo en equipo y apoyando y colaborando con el resto de los compañeros en todo momento. • Vender y promocionar productos in-house (desayuno, SPA, restaurantes, room service, etc.) favoreciendo un incremento del gasto extra del huésped en el hotel. • Informar al Manager de Servicio para que pueda alimentar el perfil de cada huésped con toda la información necesaria (quejas, incidencias, preferencias, gustos, etc.), a fin de generar experiencias de cara a próximas estancias. • Realizar un buen cierre de servicio, dejando en buen estado y limpio su rango y comunicando al manager cualquier tema que quede pendiente. • Colaborar en las tareas de antes y después del servicio. • Control y revisión de los productos realizando el inventario de material de salas y bebidas. • Manteuna comunicación directa con cocina antes, durante y después del servicio. • Tener un excelente conocimiento sobre nuestra oferta gastronómica y de bebidas. • Saber desempeñar múltiples tareas, priorizar y mantener la calma bajo presión. • Oportunidades continuas de formación y crecimiento dentro de la empresa. Crea junto a nosotros tu plan de carrera en Nobu Hospitality. • Si te unes a Nobu Restaurant trabajarás en un ambiente dinámico y colaborativo. Formar parte de nuestro equipo significa formar parte de una gran FAMILIA, en donde trabajar con pasión y kokoro son nuestros principales valores. • En Nobu Restaurant nos parece importante la estabilidad de nuestros empleados/as por lo cual ofrecemos contratos indefinidos, de jornada completa, con un horario seguido, turno tarde/noche. • En Nobu Hotel Barcelona, el bienestar de nuestros empleados es una prioridad. Disfruta de clases de yoga gratuitas y mantén una alimentación consciente y equilibrada con nuestro comedor de personal estilo buffet. • Salario Competitivo: Remuneración según el convenio de hostelería de Cataluña, con adicionales por nocturnidad y propinas. • Acompañamiento psicológico gratuito. • Descuentos dentro de Nobu Hospitality. Department: F&B kitchen F&B service About you Titulación mínima: ESO/EGB Experiencia: 1 año Categoría profesional: Empleado Residencia: Provincia vacante Idioma imprescindible: Español - Nativo • Formación mínima: Bachillerato o certificado de formación profesional equivalente. Se prefiere cierta formación universitaria o un título universitario. Preferible titulación en turismo o gestión hotelera. • Experiencia: Experiencia mínima de 2 años en la industria de lujo, hoteles, restaurantes gastronómicos. • Comunicación: Nivel alto de inglés y español. Otros idiomas son positivamente valorados. Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
About the job ¿Eres un/a profesional de la hostelería con pasión por el servicio al cliente y experiencia en supervisión? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos buscando! Tareas principales: Supervisar y coordinar las actividades del personal de servicio de alimentos y bebidas. Asegurar que se cumplan los estándares de servicio y calidad en todos los puntos de venta de alimentos y bebidas. Servir platos de comida y bebidas alcohólicas a los invitados cuando sea necesario. Montar mesas de acuerdo al tipo de evento y estándares de servicio. Responder preguntas sobre selecciones de menú y comunicar con la cocina sobre preguntas del menú, duración de la espera, pedidos para volver a cocinar y disponibilidad del producto. Gestionar los requisitos adicionales de comidas, alergias, necesidades dietéticas y solicitudes especiales. Comunicarse con los clientes para garantizar la satisfacción con cada plato de comida y/o bebida. Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al manager; y completar capacitación y certificaciones de seguridad. Entrenar y desarrollar al personal de servicio para mejorar su desempeño y habilidades. Realizar inventarios y controlar el stock de alimentos y bebidas. Lo que buscamos: Experiencia previa como camarero/a y en un puesto de supervisión. Español e inglés fluido. Actitud positiva y personalidad extrovertida. Se valorará positivamente experiencia en hoteles de 4 y 5 estrellas. Habilidades de liderazgo y capacidad para trabajar en equipo. Lo que ofrecemos: Contrato fijo discontinuo. Turnos seguidos de 8h. Horario de lunes a domingo con dos días libres seguidos a la semana. Oportunidades de crecimiento dentro de la compañía. Beneficios: Comedor de personal. Actividades de Team Building. Uniforme y lavandería interna y gratuita. Descuentos en hoteles Marriott y establecimientos de Barcelona. Oportunidades de aprendizaje y desarrollo. Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Recepcionista turno noche para uno de sus Hoteles situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: recibir y atender a los clientes con una atención exquisita en todo momento. Es la principal cara visible para los huéspedes, la imagen del hotel, y su propósito es lograr su satisfacción. Reporta a: Jefe/a de Recepción Funciones: - Gestionar las entradas y salidas de los clientes del Hotel. - Atender al cliente en la recepción, vía telefónica o por email: Informar y asesorar de los servicios turísticos, así como responder a las peticiones de información que formulen los clientes. - Dar soporte en reservas de grupos y rooming list. - Gestionar las reservas individuales y promover la venta de habitaciones, así como de upsellings. - Gestionar las reclamaciones de los clientes y solucionar las incidencias que se puedan producir durante el turno. - Ser responsable de la facturación, el cobro y el cierre de caja durante su turno. - Contacto con el resto de departamentos del Hotel para el correcto funcionamiento. - Ofrecer un servicio profesional, amigable y enfocado en proporcionar la mejor experiencia a nuestros clientes. Se ofrece: - Contrato estable - Incorporación inmediata - Muy buen ambiente de trabajo. Equipo dinámico. - Cursos de formación continua. - Friends and Family room rates y beneficios especiales para disfrutar en los Hoteles de nuestra Colección. Department: Reception About you Requisitos: - Experiencia de, al menos, 1 año como recepcionista en hoteles 4* / 5* - Formación universitaria o de grado superior en turismo o hostelería. - Se valorará el conocimiento de PMS, especialmente de Ulyses Cloud. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, con recursos para resolver incidencias de forma eficiente y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Sales Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests. Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), contracts and rate agreements as designated by sales. Maintain group blocks, rooming lists and reservations in system. Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines. Quotations follow-ups. Assist with on-site meetings as needed. Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Assist the sales team in generating leads, prospecting new clients, and maintaining relationships with existing clients. Coordinate sales appointments, meetings, and site inspections for clients and the sales team. Prepare sales presentations, proposals, contracts, and other documentation as needed. Respond promptly to inquiries and requests from clients, providing accurate information about hotel services, amenities, and pricing. Qualifications What we are looking for... Degree in Hospitality Management, Sales or related field. +2 years of experience in luxury events or sales within the hospitality industry. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. Innovative and insightful. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job Reportando al Maître y al F&B Manager, será responsable de proporcionar un servicio de calidad que garantice la satisfacción de los clientes, de anticiparse a sus solicitudes y de responder positivamente a las peticiones especiales. MISIÓN DEL PUESTO: Responsable de ejecutar de manera cualificada, autónoma y responsable el servicio y venta de alimentos y bebidas desde el inicio hasta la entrega de la comanda. Atender todas las llamadas con las solicitudes de clientes, anticipándose constantemente a sus necesidades. Mantener siempre los carros de servicio y bandejas, limpias y preparadas para la próxima orden, siguiendo los estándares marcados. Las órdenes serán tomadas siguiendo los estándares de Sofitel y los tiempos marcados. Las comandas se servirán en los tiempos estipulados por los estándares y en la temperatura óptima Gestionar de forma eficaz su tiempo y productividad durante su turno de trabajo. Asegurar siempre una estación equipada y limpia para un buen funcionamiento del servicio para uno mismo y sus compañeros. Preparar adecuadamente tanto la “mise en place”, como la cubertería bien pulida, vasos y todo lo necesario para el servicio. Colaborar en el montaje, servicio y desmontaje de buffets así como colaborar con sus compañeros en la preparación y desarrollo de acontecimientos especiales. Tener siempre un conocimiento completo de la carta de comida y bebida, para ser capaz de explicar, recomendar y vender los platos para nuestros clientes. Seguir y completar las instrucciones dadas por sus superiores dentro del hotel. Asistir a reuniones de información y departamentales. Proporcionar un servicio eficiente, amable y profesional a todos los huéspedes. CONDICIONES LABORALES Horario: Turnos Rotativos Tipo de contrato: Fijo - Discontinuo ¿Qué ofrecemos? • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. . Parking para patinetes y monopatines. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/ Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Department: F&B service About you REQUISITOS: • Experiencia previa de al menos 1 años en posición similar, se valorará experiencia en hoteles de similar categoría o restaurantes gastronómicos. • Deseable formación específica en Hostelería o Restauración. • Dominar el idioma español e inglés (nivel avanzado), Francés será un plus. • Vocación de servicio. • Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos. • Capacidad para trabajar con cohesión como parte de un equipo. • Contar con la capacidad de centrar la atención en las necesidades del cliente, siempre conservando la calma y siendo cortés y respetuoso. • Excelentes habilidades de comunicación verbal Languages required: English and Spanish. French is a plus The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job Description Preparation and submission of group proposals in accordance with guidelines set by sales executives. Ongoing assistance in the maintenance of the group database. Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager. Keep the archive in order and documentation accessible to the rest of the team. Participate in the reception and operations of groups and events together with the Conference Welcomer. Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks. Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards. On behalf of Sofitel Barcelona, establish positive relationships with clients. Take responsibility for ensuring that all required tasks are completed accurately and within deadlines. Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. All similar and/or equivalent duties inherent to the internship itself. Qualifications Currently enrolled in a Hospitality School or a General Business School. Strong social and communication skills to build valued relationships. Proactive, enthusiastic, and attentive to detail work attitude. Excellent knowledge of Spanish, English and French languages. You don't have to be a specialist already, but you are eager to learn. Available for at least 6 months, 5 days a week, 40 hours of internship per week. Additional InformationStudy allowance of 600 euros per month. One meal per day. A dynamic internship where you will experience the entire Sales department. Working in a hotel (chain) with a lot of opportunities. Excellent opportunities for internal training and schooling during the internship. Excellent opportunities for international career development after the internship. Department: Sales The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job Asegurar el mantenimiento del inmueble, las instalaciones y facilidades. Seguir un plan de mantenimiento preventivo, correctivo y conductivo para minimizar las averías, roturas, etc. Responsabilidades y tareas OFRECER EL MAYOR ESTÁNDAR DE SESRVICIO A LOS/LAS HUÉSPEDES Realizar tareas específicas de mantenimiento preventivo, correctivo y conductivo según plan de mantenimiento. Adaptaciones y modificaciones de las instalaciones referidas. Propuestas de mejora contínua. Realizar las tareas de reparación y mantenimiento de instalaciones y edificios. Llevar a cabo las pruebas necesarias para garantizar el funcionamiento seguro y eficaz de las instalaciones y edificios. Instalar y mantener los dispositivos específicos de protección de personas y bienes. Cuidar y efectuar el mantenimiento de las instalaciones y maquinarias, Registrar los datos sobre el desarrollo y los resultados del trabajo. A comentar en la entrevista Beneficios: El hotel ofrece formación contínua, limpieza de uniforme, comida por turno, taquilla, formar parte de un equipo humano con pasión por la hospitalidad y servicio genuino. Department: Maintenance About you Conocimientos y experiencias Formación en PRL Experiencia mínima de 2 años en mantenimiento de edificios y espacios públicos Experiencia en hoteles o hospitales Conocimiento de fontanería, electricidad, climatización, pintura y carpintería Inglés básico Language required: Spanish. English is a plus The company Awaken your senses to a new kind of hospitality experience and unlock the essence of Almanac Hotels. Almanac Barcelona is a 5* Luxury Hotel located on Gran Via de les Corts Catalanes, 619-621, the hotel features 91 luxurious accommodations. In a prime location, the hotel is steps from Paseo de Gracia, where guests can find stylish shopping, restaurants, bars and museums. A new luxury hospitality taste maker, Almanac Hotels is developing iconic hotels in landmark locations. Their mission is to enhance the guest experience through the elements of travel that make up an entire journey: Scent, Taste, Light and Touch. When all those things come together in an exciting way, your heart may skip a Beat or it may beat faster – in either case you will know they got it right.
About the job Reportando al F&B Supervisor Bar y al F&B Manager, será responsable de proporcionar un servicio de calidad que garantice la satisfacción de todos nuestros clientes, de anticiparse a sus solicitudes y de responder positivamente a las peticiones especiales. MISIÓN DEL PUESTO: Hacer recomendaciones sobre las bebidas y platos que se ofrecen en el bar, responder a preguntas y compartir información adicional con los clientes. Garantizar el funcionamiento fluido y eficiente de su área y promover un servicio de excelencia para nuestros huéspedes. Responsable de ejecutar de manera cualificada, autónoma y responsable el servicio y venta de alimentos y bebidas desde el inicio hasta la entrega de la comanda. Mantener siempre las mesas limpias y preparadas para el próximo cliente siguiendo los estándares marcados. Gestionar de forma eficaz su tiempo y productividad durante su turno de trabajo. Asegurar siempre una estación equipada y limpia para un buen funcionamiento del servicio para uno mismo y sus compañeros. Reconocer las necesidades y la comodidad del cliente durante todos los periodos de servicio y centrarse en la relación y la satisfacción del cliente: ser atento y profesional en todo momento. Preparar bebidas alcohólicas y no alcohólicas para los clientes del bar y el restaurante. Evaluar las necesidades y preferencias de los clientes y hacer recomendaciones. Tener conocimiento completo de la carta de bebidas y de comida, para ser capaz de explicar, recomendar y vender los platos/bebidas a nuestros clientes. Asegurarse de que comprende y conoce a fondo todos los productos ofrecidos en el Bar y la carta. Mantener el más alto nivel de limpieza, la presentación del mobiliario y la correcta puesta a punto del espacio de trabajo. Asegurarse de que todos los tickets de los clientes se contabilicen correctamente al final de cada período de servicio en el sistema, junto con la caja y las tareas relacionadas con esta tarea. Es totalmente responsable de las existencias y controles de stock. ¿Qué ofrecemos? • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. . Parking para patinetes y monopatines. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ** ¿Por qué trabajar para Accor?** Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/ Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Department: F&B service About you Experiencia previa de al menos 2 años en posición similar, se valorará experiencia en hoteles de similar categoría o restaurantes. Deseable formación específica en Hostelería, Restauración o Coctelería. Dominar el idioma español e inglés (nivel avanzado), francés será un plus. Vocación de servicio. Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos. Capacidad de mantener el bar organizado, bien abastecido y limpio. Contar con la capacidad de centrar la atención en las necesidades del cliente, siempre conservando la calma y siendo cortés y respetuoso. Excelentes habilidades de comunicación verbal. Contrato: Fijo- Discontinuo Turnos Rotativos ( mañana o tarde) Languages required: English and Spanish. French is a plus The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
About the job Descripción de la empresaUpscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station. Descripción del empleo Una oportunidad excepcional para ser parte de nuestro outlet " El Cielo" . Reportando al Chef de Partie y al Sous Chef, serás responsable de asegurar que la cocina del punto de venta asignado funcione de manera efectiva para producir el producto de más alta calidad para nuestros clientes más exigentes. Ofrecer constantemente un servicio profesional, cálido y proactivo a los clientes, al tiempo que apoya a los demás compañeros. Asistir en la preparación y el servicio de todas las opciones de comidas para los menús a la carta de acuerdo con las recetas y los estándares del hotel. Asegurarse de la limpieza y el mantenimiento de todas las áreas de trabajo, utensilios y equipos. Conocimiento de las normas APPCC y su aplicación práctica. Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto, así como reportar incidencias de mantenimiento. Informar al jefe de partida o al Sous Chef de exceso/falta de género para el uso diario, así como controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. Preparación de los platos según recetas, estándares de calidad y presentación del hotel evitando desperdicios. Conocer en profundidad todo el menú, las ofertas diarias y las promociones. RequisitosContar con experiencia previa en el ámbito Culinario Contar con Diploma Certificación en una disciplina Culinaria (se valorará) Poseer fuertes habilidades interpersonales y de resolución de problemas. Ser altamente responsable y confiable. Contar con capacidad para trabajar bajo presión en un entorno acelerado. Capacidad para trabajar con cohesión como parte de un equipo. Contar con la capacidad de centrar su atención en las necesidades del huésped, siempre conservando la calma y siendo cortés. Idiomas: español, inglés es un plus. Experiencia mínima de 2 años en un puesto similar, se valorará experiencia en hoteles de similar categoría o restaurantes Tipo de contrato: Fijo- Discontinuo Incorporación en Junio Turnos Rotativos Información adicional ¿Qué ofrecemos? Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. Tarjeta PayFlow (retribución flexible). Formación continua a través de nuestra plataforma Academy y otras más. Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: F&B kitchen The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
About the job Company Description We’re looking for a Night Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading the night shift and make sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the night shift and oversee the night team tasks. You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way. Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries. Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy. Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully. Previous experience as Night Manager within a 4* or 5* hotel property. Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Front Office Agent to join the opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Greet and assist guests in a warm, courteous, and professional manner. Handle cash and credit transactions, ensuring the accuracy of guest billing. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Reception The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
We're JOB TODAT UK and we're looking for someone like you to expand our sales team. You enjoy working towards objectives, in a relaxed environment, with ongoing training, and being part of a novel project. THIS IS THE PLACE FOR YOU! Requirements: - Native English required - Good Spanish proficiency - Proven sales experience Base salary + commission + bonus
About the job The Sales & Events Intern will work as a team member to create the most professional sales team in Nobu Hotel Barcelona. He/She will be of support to the Sales & Events team. The Intern must demonstrate high energy levels & provide consistently high levels of customer service and accurate and detailed work, whilst also working with Events Executive/Manager to establish and develop solid relationships with the decision makers within the market. General responsibilities • To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. • To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hotel policies and procedures. • To ensure that the hotel’s database is up to date. • Provide accurate and timely & handovers to front office complete with rooming list, breakfast vouchers and welcome letters. • Liaise with events executive/managers on any corporate, leisure or group issues and action as required, maintaining communication internally. Specific Duties & Tasks • Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination • Learn hotel room categories, features, and the restaurant’s menu. • Learn and perform all aspects of marketing: creating collateral, updating the website, support the PR team, support events, participate in marketing operations meetings, handle marketing calendar, etc. • Support the Events team in proceeding to site inspections and organizing events. • Follow-up on client’s requests, pro-forma invoices, rooming-lists, payments of deposits and outstanding balances, etc. • Maintain complete records of all sales agreements, contracts, and quotes. • Ensure that the hotel’s database is up to date. • Negotiate with clients and draft proposals after the sale has been executed. • Collaborate with Sales & Events Executives/Managers on corporate, leisure or group issues by taking required actions and maintaining internal communication. • Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so. 400€ 1-week free stay in the Nobu Hotel * Free staff canteen (1 meal per day) Department: Sales About you Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs. Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed. Qualifications Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable. Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. Communication: Must be fluent in English and intermediate Spanish valuable. Languages required: . English and Spanish are a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.
Do you want to work on your terms, choosing your own schedule and workplace? Join our large community of private tutors on Superprof! With Superprof, you can: ✅Set your own rates. ✅Select your workhours ✅Easily receive students and manage everything from your phone. ✅Combine teaching with other activities. Share your passion while earning extra money! We are looking for tutors to give English private lessons, in person or online. No prior experience is required! We are looking for people who: 🔹Have good teaching skills and a passion for education. 🔹Master the subject they want to teach. 🔹No Previous Experience Needed 🔹Have a good internet connection (for online classes). Join Superprof and start teaching today! Register for free and share your knowledge!
About the job CONCIERGE ¿Tienes pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos esperando! Tareas principales: - Asesorar a nuestros clientes sobre los mejores puntos turísticos y de interés de Barcelona. - Dar información sobre instalaciones y servicios. - Dar apoyo al departamento de recepción en sus tareas diarias. - Asistir a nuestros clientes a la hora de realizar todo tipo de reservas en la ciudad. Lo que buscamos: - Experiencia previa en atención cliente de lujo. - Actitud positiva y personalidad extrovertida. - Español e inglés avanzados. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h rotativos, no se realizan noches. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building. - Uniforme y lavandería interno y gratuito. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Concierge Reception Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Join Our Team as an EFL Teacher! Do you have a passion for teaching English and love to engage students in innovative ways? We are a dynamic educational company that uses the Flipped Methodology to teach English through interactive, play-based learning—no paper or pencils needed! If you’re excited about Project-Based Learning (PBL) and making language acquisition fun and effective, we want you to join us! What Are We Looking For? - A qualified and enthusiastic English as a Foreign Language (EFL) teacher. - Experience or interest in working with students from 4 to 16 years old. - Familiarity with the Flipped Classroom model and Project-Based Learning is a plus, but training will be provided. - Strong communication skills, and the ability to inspire and engage students in creative ways. - A team player who enjoys collaborating with other passionate educators. What Do We Offer? - Continuous professional development in cutting-edge teaching methodologies. - A flexible schedule, perfect for balancing your career with other pursuits. - A stimulating, paperless classroom environment where you can truly make a difference. - The opportunity to teach a wide age range (4 to 16 years old) and foster their language skills in innovative ways. - Growth opportunities within a forward-thinking educational organization. If you're ready to transform the way English is taught and make learning a joyful experience, we’d love to hear from you! Apply now and help us shape the future of English language learning!
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Duty Manager to join the opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Duty Manager will oversee the smooth operation of the hotel during their shift, ensuring that all departments are aligned in delivering exceptional guest experiences and maintaining brand standards. Supervise and support hotel operations during assigned shifts, ensuring service excellence and operational efficiency. Be the primary point of contact for guests, handling requests, complaints, and feedback in a professional and empathetic manner. Ensure guests receive prompt, cordial attention and personal recognition. Coordinate with all departments to resolve issues quickly and effectively, maintaining a seamless and positive guest journey. Ensure repeat guests and other VIPs receive special attention and recognition. Control room availability, room types, accuracy of room count and rate categories. Maximize occupancy, revenue & average rate while maintaining high service standards. Approve upgrades and special amenities in absence of manager. Support with team training, motivation, and performance monitoring. Manage arrivals, departures, and room allocations, ensuring guest expectations are exceeded. Ensure all operational issues are communicated effectively during handovers and reported appropriately to department heads. Qualifications What we are looking for... At least 2 years of experience in a similar Duty Manager or Supervisory role, preferably in a lifestyle or upscale hotel. Pre-opening experience is a strong advantage. Someone who understands, celebrates and embraces the SLS brand values. Proven ability to lead teams, handle pressure, and make sound decisions independently. Strong problem-solving skills, a hands-on approach, and a commitment to continuous improvement. Excellent communication skills in English and Spanish, both written and spoken. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. A positive, energetic personality who builds trust and encourages collaboration across departments. Flexible availability, including weekends, holidays, and variable shifts. A proactive mindset with a natural ability to adapt, connect, and inspire those around you. You lead with empathy, act with integrity, and take ownership of the guest experience. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Room Division Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
WINE KNOWLEDGE/STUDIES NEEDED!!! Part time offer Sommelier/wine expert to give tastings and to lead pairing dinner in English. Spanish is a plus!
About the job Duties/Responsibilities and Qualifications: Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership. At least 2yrs of experience in a 4 or 5* hotel as Front Desk/Concierge/Receptionist. Ability to speak English clearly, distinctly and cordially with guests. Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
We are vibrant pub/restaurant/live music venue and looking for a talented musician and performer to bring life to our stage. If you are passionate about music, enjoy connecting with the audience and have a dynamic personality, we would love to bring your talent to our stage. What we are looking for: - a skilled vocalist - ability to play an instrument is a big plus - bilingual proficiency in english and spanish - performer who can manage the stage, ensuring an engaging experience for our audience
About the job Company Description We’re looking for a Host to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine. Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Outlet Manager, you will be responsible to provide a friendly, helpful, and responsive service to all our guests, ensuring they are treated as individuals and will want to return. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Fijo discontinuo. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way. Deal with the coming and going of guests, making sure all bills are correct and contain no surprises. Work with all our teams to make sure we're always busy and help our Restaurant and Events team with any individual and group bookings. Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to. Must be fluent in Spanish and English, additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Host/Hostess The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are looking for a Receptionist & Budtender for our smoking club! Previous experience are not required. More important that you bring in positive energy by serving our members and fit to our team. You gonna be responsible for the entrance, registration and exit of the members. Reqirements: Minimum age +21 Fluent Spanish and English sklills Basic skills with PC Service and customer oriented Looking forward to hearing from you with your application including a profile picture otherwise we can not consider you for an intervciew. Nos encontramos en la búsqueda de una recepcionista a fin de prestar servicios en nuestro Club Privado en Badalona. Es importante para nosotros que la persona posea una actitud positiva para poder crear un ambiente agradable, y de esta manera, establecer una buena relación con los miembros. No es necesario contar con experiencia previa. Requisitos: • Mayor de 21 años. • Español e Inglés fluidos. • Manejo básico de PC. • Orientado a atención al cliente. • Disponibilidad horaria para trabajar Full-Time y en turnos movibles. ** Envíanos tu Currículum Vitae junto con tu foto a los fines de evaluar tu perfil laboral.**
About the job FRONT OF HOUSE NIGHT CREW We need a passionate and confident people person to join our Night Front Office team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Night Crew member for Generator London. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB - Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience - Know your guests and have a passion for independent travel and the road less travelled - Own guest complaints and resolve them yourself - Demonstrate a passion for delivering outstanding customer service - Be part of a great team within your department that get Generator and want to be themselves - Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times - Know your city, its cafés, bars and restaurants, its art, its music - Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and - - - Food Hygiene - Be Responsible for all cash handling whilst you are on duty - Correctly administer the Shift procedures every shift with 100% accuracy and consistency Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA - Solution orientated - Strong organisational skills with excellent attention to detail - Ability to work under pressure - Like getting your hands dirty, wherever, whenever, because you will - Be an excellent communicator - Available to work when needed - You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE - Experience working within the hospitality/service industry - Appropriate experience gained in all main tasks - Ability to work quickly in a high-pressure & fast paced environment OUR EMPLOYEE BENEFITS - Birthday holiday in addition to your yearly holiday allocation - Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made - Company contribution towards gym membership fees for all eligible employees - Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback - Employer funded life assurance at two times base salary to cover death in service lump sum payments - Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity - 2 free nights’ accommodation across any hostels (subject to availability) - Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted) - Social events and celebrations calendar - Various employee recognition schemes - Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions call us, or check www.staygenerator.com or our social media pages: www.facebook.com/stayGENERATOR/ www.twitter.com/AskGenerator www.instagram.com/staygenerator/ https://www.youtube.com/user/TheGeneratorHostels https://www.linkedin.com/company/generator-hostels Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Reception Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.
⭐ Who we are Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that! Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona. ⭐ Role Overview We are looking for an enthusiastic Inbound Sales Development Representative (SDR) to join our dynamic sales team. As an Inbound SDR at Lodgify, you will play a vital role in prequalifying inbound leads and driving our sales efforts forward. If you're eager to learn and thrive in a fast-paced digital environment, this role is perfect for you. ⭐ How will you make an impact? - Prequalify inbound leads generated by Lodgify’s marketing efforts through telephone, chat, or email. - Communicate the value and benefits of Lodgify to potential customers, tailoring your approach to meet their specific needs. - Handle a high volume of chats and incoming calls from prospective customers, effectively identifying their needs and positioning Lodgify as the ideal solution. - Work closely with the Sales team to pass on qualified leads, enabling them to close deals efficiently. - Use our CRM system (HubSpot) to manage interactions, record activity, and keep contact records updated with precision. - Participate in projects aimed at improving sales operations and processes, contributing ideas and feedback to enhance team performance. - Actively exchange ideas and communicate with the sales team to share insights and strategies for improved sales performance. ⭐ What makes you a great fit? - Previous experience in sales is preferred. Experience as an SDR is not mandatory, but having 1 year of SDR experience is advantageous. - Excellent spoken and written English, Spanish and French are essential. - Strong communication and interpersonal skills, with a dynamic telephone presence. - A genuine passion for web-based solutions and the ability to convey that enthusiasm to potential customers. - Desire to learn and adapt in a fast-paced digital environment. ⭐ How can you earn extra bonus points? - Previous experience working in a startup environment. - Familiarity with HubSpot, Gmail, and Google tools is required. Why you’ll love us: You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging. What's in it for you?* 🏠 The freedom to work from home any day that works for you. 🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August. 💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too). 😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime! 🚇 Flexible Remuneration options for your transportation needs. 🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment. 🇪🇸 Free Spanish classes. 🤑 Boost your earning potential with our referral program that offers paid compensation. 🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more! 🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities. *Benefits offered may differ based on the type of contract that is issued So, what are you waiting for? Apply now! All applications and CVs must be submitted in English 😉
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Bartender to join the opening team at SLS Barcelona. Under the guidance of the Head Bartender, you'll be a key player in crafting our awesome beverage lineup and making our place a total hit. Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. To prepare and serve beverage orders according to recipes and service standards. To be fully knowledgeable about all bar products and cocktail recipes. Make whatever the mood calls for, from soft drinks to masterful cocktails that change with the seasons. To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly. To strictly adhere to opening and closing procedures established for the outlet and check beverage stock. To monitor operating supplies and reduce spoilage and wastage. Know your product & systems inside out. To prepare mise‑en‑place and perform side duties. Work with the rest of team in keeping things running smoothly and tidily, for both table and bar service. Qualifications What we are looking for... +2 years of experience in hospitality within beverage. Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Bar The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Buscamos una persona organizada, resolutiva y orientada al detalle para gestionar y asegurar el correcto funcionamiento operativo de nuestros apartamentos turísticos en Barcelona. El rol incluye tanto tareas de control y supervisión como funciones de atención al cliente y soporte administrativo. Funciones principales: Operaciones y control de calidad (servicio): - Revisión del estado general de los apartamentos antes de cada entrada - Control de calidad de limpieza y ropa de hogar - Arreglos básicos (bombillas, grifos, pequeños detalles) - Reposición de productos esenciales (café, sal, aceite, etc.) - Comprobación de funcionamiento de puertas automáticas y Wi-Fi - Pruebas de acceso antes de llegada de cada huésped Atención al huésped (servicio): - Check-in online o presencial según necesidad - Registro de documentación de los huéspedes - Control del cobro de tasa turística (efectivo o vía sistema PMS) - Explicación del proceso de check-out y recogida de hora de salida - Envío de recomendaciones locales Administración y coordinación: - Seguimiento de horarios de entrada y salida - Control de reservas - Control envío de registros a Mossos d’Esquadra - Control de firma de contratos - Respuesta a mensajes de huéspedes - Coordinación y control del estado de baterías e Internet en los apartamentos Requisitos: - Experiencia previa en gestión de apartamentos turísticos o atención al cliente - Conocimiento de herramientas digitales de gestión (PMS, apps de mensajería, etc.) - Conocimiento del paquete Office. - Capacidad de resolución de incidencias - Nivel alto de español - Nivel medio de inglés (valorable otros idiomas) - Disponibilidad para guardias no presenciales - Carnet de conducir - Vehículo propio - Residente en Barcelona Ofrecemos: - Estabilidad laboral con posibilidad de contrato indefinido - Incorporación inmediata - Buen ambiente de trabajo - Incentivos por disponibilidad y eficiencia - Tipo de empleo - Jornada completa
About the job Funciones ¿Buscas continuar tu carrera profesional en una compañía líder en su sector? ¿Te motiva trabajar en equipo, eres una persona responsable y crees en el valor diferencial que aporta el departamento de Revenue Management a una cadena hotelera? Ven a ser parte de nuestro equipo de trabajo, en la posición de Revenue Manager para Sercotel en nuestras Oficinas Centrales en Barcelona. Tus principales retos serán: • Implementar políticas, procedimientos y buenas prácticas de Revenue management • Identificar nuevas oportunidades de ingresos • Reporting diario, semanal y mensual • Optimizar y consolidar los acuerdos de distribución de la cadena • Actuar como un consultor de negocio con la propiedad o dirección del hotel. • Construir y mantener fuertes lazos relaciones con el staff del hotel • Actuar como un embajador de la estrategia comercial y la cultura de la compañía. • Promulgar una cultura de Revenue management en los hoteles. Responsabilidades del trabajo • Supervisar la estrategia de Revenue y distribución con el hotel en el día a día • Análisis de calendarios de Pick UP, ajustes de estrategia y reporting • Optimizar el uso del RMS • Alcanzar análisis y estudios competitivos tanto del mercado como de las tendencias del mismo • Realizar un forecast semanal evaluando los KPIS fijados • Presupuestación anual • Estrategia de distribución alineada con la estrategia comercial de compañía. • Responsabilidad de evaluar, analizar y marcar los precios para el segmento grupal. • Impulsar un reporte mensual de resultados, dotando recomendaciones de mejora, corrección y estrategias a medio-largoplazo • Asegurarse que todos los sistemas tecnológicos, están correctamente configurados, validados, y trabajando a plena capacidad. Requisitos ¿Qué necesitas para aplicar? • 1 – 2 años de experiencia como Revenue Manager • Estudios en turismo, dirección hotelera o ADE • Alta capacidad de excel • Conocimiento de tecnología del sector: PMS, Channel Manager, GDS, CRS, Extranets • Ser una persona analítica con una fuerte orientación a resultados.. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs). • Salario acorde a la posición y responsabilidades. • Horario de entrada y salida flexible. • Teletrabajo 1 día/semana. • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs). • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel • Descuentos Family & friends en hoteles Sercotel • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Account Management Languages required: English and Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
We are currently seeking a motivated and detail-oriented Hindi Compliance Analyst to join our team on a full-time basis. Working Hours: Monday to Friday, from 8:00 a.m. to 4:00 p.m. Responsibilities - Acquire identification documents in accordance with AML and KYC regulations. - Review and verify the accuracy of received documentation. - Conduct investigations and follow-ups via phone and email as required by compliance standards. Requirements - Native-level fluency in Hindi is essential. - Professional working proficiency in English (spoken and written). - An academic degree is considered a strong asset. - No prior experience required — full in-house training is provided. This is an excellent opportunity to start a career in compliance within a dynamic and international environment. If you are detail-oriented and eager to learn, we’d love to hear from you! Tipo de puesto: Jornada completa Beneficios: Cesta de navidad Eventos de la empresa Ordenador de empresa Programa de formación Teletrabajo opcional Horario: De lunes a viernes Ubicación del trabajo: Empleo presencial
About the job MISIÓN DEL PUESTO: - Hacer recomendaciones sobre las bebidas que se ofrecen en el bar, responder a preguntas y compartir información adicional con los clientes del Bar. - Garantizar el funcionamiento fluido y eficiente de su área y promover un servicio de excelencia para nuestros huéspedes. - Reconocer las necesidades y la comodidad del cliente durante todos los periodos de servicio y centrarse en la relación y la satisfacción del cliente: ser atento y profesional en todo momento. -Preparar bebidas alcohólicas y no alcohólicas para los clientes del bar y el restaurante. - Interactuar con los clientes, tomar comandas y servir bebidas y aperitivos. - Evaluar las necesidades y preferencias de los clientes y hacer recomendaciones. - Asegurarse de que comprende y conoce a fondo todos los productos ofrecidos en el Bar. - Mantener el más alto nivel de limpieza, la presentación del mobiliario y la correcta puesta a punto del bar; informar de cualquier reparación necesaria a su responsable. - Asegurarse de que todos los tickets de los clientes se contabilicen correctamente al final de cada período de servicio en el sistema, junto con la caja y las tareas relacionadas con esta tarea. Es totalmente responsable de las existencias y controles de stock. - Asistir a la formación y a las reuniones del departamento cuando sea necesario y transmitir cualquier información relevante a sus compañeros y asegurarse de que son plenamente conscientes de los puntos relevantes tratados. ¿Qué ofrecemos? • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. • Retribución flexible • Plataforma online de idiomas. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. Department: F&B service About you REQUISITOS: - Experiencia previa de al menos 2 años en posición similar, se valorará experiencia en hoteles de similar categoría o restaurantes gastronómicos. - Deseable formación específica en Hostelería o Restauración. - Dominar el idioma español e inglés (nivel avanzado), contar con un tercer idioma (se valorará). - Vocación de servicio. - Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos. - Capacidad de mantener el bar organizado, bien abastecido y limpio. - Capacidad para trabajar con cohesión como parte de un equipo. - Contar con la capacidad de centrar la atención en las necesidades del cliente, siempre conservando la calma y siendo cortés y respetuoso. - Excelentes habilidades de comunicación verbal. Incorporación en Junio Turno de Mañanas Contrato Fijo Discontinuo Languages required: English and Spanish. French is a plus The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
We’re Hiring: Administrative Assistant with Accounting Background (Commercial – Accounting – Purchasing) Join a Global Sportswear Brand We are seeking a versatile and experienced Administrative Assistant with a strong accounting background to support our operations across commercial, purchasing, and financial administration. If you’re highly organized, proactive, and enjoy working in a dynamic international environment, this is the role for you. Main Responsibilities: Accounting Process and record supplier and client invoices Assist with monthly closings and prepare financial documentation Ensure accuracy and compliance with internal accounting procedures Commercial Support sales team with offers, order tracking, and client communication Coordinate between logistics and clients to ensure timely deliveries Maintain accurate sales records and reports Purchasing Follow up with suppliers and track orders Help manage inventory levels and sourcing needs Maintain purchasing documentation and delivery schedules Profile: Minimum 3 years of experience in a similar multi-functional role Solid accounting/financial administration background Excellent organizational and multitasking skills Proficient in Microsoft Office (especially Excel) Fluent in Spanish and English (spoken and written) Reliable, detail-oriented, and solution-focused
About the job Company Description We’re looking for a Brand Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to our Brand and PR Manager, you will be responsible to support the events operations for 5-6 months. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Internship allowance of 500€ gross per month. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero our reward for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Job Description What you’ll do… Help keep multiple projects going at one time across programming and events, retail and product. development, social media and brand activations. Manage press and influencer databases and seek new opportunities and contacts. Support on planning and management of Four Corners/ Tope social networks. Assist to the Brand and PR team in the creative and operational part of the events. Assist in the execution of The Hoxton Poblenou cultural events program. Think creatively and proactively, as you’ll be involved from conception stage onwards. Build key relationships with multiple external suppliers and partners. Get stuck in at all levels from creative conception to those pesky excel sheets. Be that key connector between brand, graphic design and hotel ops. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Currently enrolled in a Bachelor’s Degree or Master’s Degree in Marketing, Communications, Business Administration. Must be fluent in Spanish and English. Those who know you would describe you as ‘on top of things’ – you know how to keep yourself and others organised and have an eagle eye for detail. A natural host, you know how to make people feel welcome and at home in our spaces. You are creatively ambitious and culturally curious; able to see ideas through from inception to reality. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Marketing The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
Desde Nortempo ett Barcelona, estamos seleccionando recepcionistas de hotel para coberturas puntuales por días sueltos en un hotel de 4 estrellas ubicado en el centro de Barcelona. Funciones: Atención al cliente nacional e internacional. Check-in y check-out. Gestión de reservas. Atención telefónica y resolución de incidencias. Coordinación con otros departamentos del hotel. Se ofrece: Contratación por días sueltos, según necesidades del hotel. Horario fijo: de 11:00h a 19:00h. Salario: 13,03 € brutos por hora. Incorporación inmediata. Oportunidad de trabajar en un entorno profesional y dinámico. Requisitos imprescindibles: Experiencia previa como recepcionista de hotel. Dominio del sistema de gestión hotelera Opera Cloud. (muy importante) Nivel alto de inglés (valorable otros idiomas). Buena presencia y orientación al cliente. Ubicación: Barcelona ciudad - zona centro Si tienes experiencia como recepcionista, manejas Opera Cloud con soltura y estás disponible para trabajar por días sueltos, ¡te estamos buscando!
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Concierge The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Join our team at the heart of the city! Located right in the city center, we’re all about creating a unique experience for our guests—and we want YOU to be part of it. What We’re Looking For: Are you energetic and customer-focused bartender with the experience from a restaurant bar or pub? What You’ll Need to Succeed: Native or advanced English skills, Spanish A passion for great customer experiences Adaptability for late shifts NIE What You Can Expect From Us: A young, fun, and supportive team culture Early and late shift rotations to keep things dynamic A diverse and international clientele The best of American cuisine, cocktails, and brunch Live music, sports, and unforgettable events What About Pay? Compensation aligns with the latest regional Ayudante de camarero convenio, ensuring fair and competitive wages Ready to Join the Fun? If this sounds like your kind of place, we’d love to hear from you. Let’s create something amazing together. Cheers!
About the job En animahotels estamos buscando personas que quieran entrar a formar parte de nuestra pequeña familia y hacer carrera en hostelería y restauración, en concreto en nuestros restaurantes ubicados en el centro de Barcelona. Buscamos profesionales con experiencia en este caso camareros de sala con un nivel avanzado de inglés, castellano y catalán. Funciones principales propias del cargo: • Participar en todos los servicios de restauración durante el turno establecido, garantizar la completa satisfacción de nuestros clientes. • Atender en todas las áreas de F&B del hotel; desayunos, bar, restaurant, rooftop, room services. • Recibir i atender los clientes a la su llegada y ofrecer recomendaciones tanto en bebida como en comida. • Aportar de forma continua información sobre oportunidades i preferencias de nuestros alojamientos pera superar sus expectativas, sobre todo en los pequeños detalles. • Preparación del montaje de mesas, material de bar, room service, desayunos, etc.siempre asegurando el complimiento de los procedimientos i estándares de servicio establecidos • Servicio a los clientes en las mesas • Participar en todos los procesos in house de comunicación con el cliente. Number of positions: 2 Beneficios: • Salario competitivo dentro del sector • • Comida durante la jornada laboral. • • Uniformidad. Department: F&B service About you Requisitos: • Formación en Hostelería i Restauración • Experiencia en servicio en hoteles de 4* i/o 5* • Buen nivel de inglés, valorable otros idiomas. • Perfil dinámico i activo • Se valorará que la persona se muestre organizada y con vocación pera aportar i colaborar en equipo. • Actitud positiva i ganas de incorporarse en un gran equipo, pera sumar i aportar grandes ideas. Languages required: English and Spanish. The company CON MÁS DE 25 AÑOS DE EXPERIENCIA EN EL SECTOR, LA CADENA HOTELERA ANIMA HOTELS TIENE EL PROPÓSITO DE CREAR UNA RED DE ESPACIOS QUE RESPONDAN A UNA VISIÓN HONESTA, AUTÉNTICA Y ORIGINAL DENTRO DEL UNIVERSO HOTELERO.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for Waiter/Waitress (Summer season). The ideal candidate for this Waiter/Waitress position will have: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue, preferably with seasonal experience. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work late shifts We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. • Opportunities to transfer overseas. • Family meals at the start of your shift • A fun workplace • Great discounts at some of best restaurants • Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 5* situado en Barcelona. Si te apasiona la hostelería, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: - Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel… - Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción. - Realizar el control, almacenamiento y transporte de los equipajes de los clientes. - Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.) - Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería. - Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia. - Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario. - Contrato indefinido - Incorporación inmediata - Jornada completa 40 h/semanales Department: Reception About you Requisitos - Experiencia de, al menos, 1 año como botones en hoteles de 4* o 5*. - Deseable formación de grado medio o superior de hostelería o turismo. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, resolutiva y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Persona ágil físicamente, acostumbrada a cargar peso y estar muchas horas de pie. - Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en turnos de mañana, tarde y noche Languages required: English and Spanish. French is a plus The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Job Opening: Business Assistant We're hiring an efficient and driven Office Administrator & Sales Assistant to join our team immediately. This part-time role (30 hours/week) could become full time is ideal for someone who thrives in a fast-paced environment and knows their way around invoicing systems. Responsibilities: Managing daily office operations and administrative tasks Supporting the sales team with client follow-ups and lead coordination Handling invoicing and billing using billing software (facturación) Basic bookkeeping, data entry, and document preparation Requirements: Experience in office administration and sales support Proficiency with invoicing systems (sistemas de facturación) and Microsoft Office Excellent organizational and communication skills Fluent in English; additional languages are a plus Start Date: ASAP
About the job TELEPHONE OPERATOR ¿Tienes pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos esperando! Tareas principales: - Contestar, registrar y tramitar todas las llamadas, peticiones, preguntas o dudas de los clientes internos y externos. - Procesar las solicitudes de los huéspedes. - Hacer un seguimiento de los huéspedes para asegurarse de que sus peticiones o problemas se han resuelto de forma satisfactoria. - Crear experiencias únicas para los clientes. - Gestión de quejas. Lo que buscamos: - Experiencia previa en atención cliente de lujo. - Actitud positiva y personalidad extrovertida. - Español e inglés avanzados. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h rotativos. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building. - Uniforme y lavandería interno y gratuito. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.