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  • Senior Sales Manager- Four Seasons Spain Collection
    Senior Sales Manager- Four Seasons Spain Collection
    10 hours ago
    Full-time
    Centro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Spain Collection is seeking a dynamic Senior Sales Manager to join the team. Based at Madrid, the Senior Sales Manager is responsible for driving revenue growth for Four Seasons Spain Collection, representing the Madrid and Mallorca properties with a strategic focus on the North America and Canada markets. The role manages leisure, strengthens brand presence, and collaborates closely with internal teams to deliver exceptional client experiences, while reporting to the Director of Sales and Associate Director of Sales at each property. What you will do • To implement all sales action plans related to US &Canada FIT leisure segment and assigned geographical areas, in line with the approved Marketing Plan., • To actively contribute to the achievement of departmental goals and budgeted revenue targets., • To proactively solicit leisure FIT business for rooms and related hotel services through direct sales activities targeting US-based &Canada based travel advisors, luxury consortia, and leisure partners., • To design and execute strategic sales action plans specifically focused on the US &Canada FIT leisure segment., • To closely monitor account revenue and business production for US FIT leisure accounts, including travel advisors, consortia, luxury agencies, and key production partners., • To maximize up-selling and cross-selling opportunities whenever possible., • To attend relevant work-related functions and promotional events (e.g. trade shows) and actively promote hotel products and services., • To plan and conduct sales trips to major market areas, with prior approval from the Director of Sales and Associate Director of Sales of both properties, visit existing and potential accounts within assigned territories., • To report to the Director of Sales and Associate Director of Sales of both properties on potential market and segment requiring additional sales coverage., • To review direct competitors and conduct ongoing market and industry research., • To work closely with office support staff to maintain both hotel database and Central Information System in an efficient and accurate manner., • To complete and submit weekly Golden S&C sales call reports in a timely manner., • To conduct telemarketing activities and perform research using internet and internal resources to identify, qualify, and develop new accounts., • To project a professional and positive image when representing both hotels at all times., • To host corporate familiarization trips, conduct hotel tours, attend trade shows, sales trips, and webinars, and provide support to colleagues as required., • To carry out any other duties as assigned by the Director of Sales and Associate Directors of Sales of both properties., • To maintain a high level of market exposure for the hotel through direct sales efforts, telephone, email, and written communications., • To strive to meet and exceed sales targets established by the Director of Sales and Associate Director of Sales., • To carry out day-to-day sales activities within the US &Canada FIT leisure market in accordance with established policies and procedures., • To develop new accounts by analyzing business potential, client needs, and purchasing behaviors., • To conduct site inspections for prospective and existing clients., • To liaise with all Worldwide Sales Offices (WSOs) to generate and follow up on potential sales leads. What you bring • Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field., • Minimum 2–5 years of experience in hotel sales, including at least 1 year in a similar capacity in a luxury brand., • A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector., • Strong communication, negotiation, and interpersonal skills., • Strong organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner., • Ability to work independently and collaboratively is key., • Fluency in English and Spanish required What we offer: • Competitive Salary, wages, and a comprehensive benefits package., • Excellent Training and Development opportunities., • Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)., • Complimentary Dry Cleaning for Employee Uniforms., • 22 working days of vacation, and the day of the birthday free., • Complimentary Private Health insurance., • Complimentary Employee Meals. Schedule & Hours: This is a full-time position. La empresa History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

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  • Reservations Agent French Part-time CRO Madrid
    Reservations Agent French Part-time CRO Madrid
    23 hours ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of French is a must; Availability to carry out full-time face-to-face functions Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

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  • Reservations Agent German Part Time CRO Madrid
    Reservations Agent German Part Time CRO Madrid
    23 hours ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of German is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

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  • Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto)
    Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto)
    22 days ago
    €1450 monthly
    Full-time
    Hortaleza, Madrid

    🟢 Entrevistador-a / Recruiter – Selección de Personal Doméstico (Remoto) En Maids & Co buscamos una persona para incorporarse al equipo y centrarse en entrevistas y validación de candidatos/as Buscamos una persona muy ágil, organizada, con buen criterio humano y capacidad para detectar perfiles sólidos y fiables. Es una posición ideal para alguien resolutivo, con rapidez mental y facilidad para tratar con personas. 🎯 Funciones principales • Realizar entrevistas por videollamada a candidatos/as, • Analizar experiencia laboral, actitud y encaje con diferentes familias, • Solicitar y comprobar referencias laborales, • Detectar incoherencias, señales de alerta o puntos fuertes, • Registrar información relevante de cada entrevista en el sistema interno, • Hacer seguimiento de candidatos/as durante los procesos activos, • 🧠 Perfil que buscamos, • Persona rápida, espabilada y resolutiva, • Alta capacidad de organización y ritmo de trabajo, • Buen criterio para valorar personas y situaciones, • Excelente trato humano y empatía, • Buena comunicación oral y escrita en español, • Capacidad para mantener una productividad alta diaria, • Persona tranquila bajo presión y con iniciativa, • Ganas de aprender y mejorar continuamente, • 🌍 Requisitos, • Español nivel profesional oral y escrito, • Inglés necesario para entrevistar candidatos/as extranjeros/as, • Ordenador propio en buen estado, • Buena conexión a internet, • Manejo fluido de WhatsApp, email y herramientas digitales, • Experiencia en entrevistas, selección, atención al cliente o trato con personas, • ➕ Se valorará especialmente, • Formación en psicología, recursos humanos o similar, • Experiencia en selección de personal, • Experiencia en servicio doméstico o gestión de hogares, • Experiencia tratando con público exigente, • 💼 Condiciones, • Trabajo remoto, • Formación inicial presencial de 2 semanas en La Moraleja (Madrid), • Alta en Seguridad Social, • Salario: 1.450 € brutos en 12 pagas, • Horario de trabajo de 10 a 19h, • Posibilidades reales de crecimiento según rendimiento, • 📈 Objetivo orientativo La posición está enfocada en un alto volumen de entrevistas de calidad, con un objetivo aproximado de 15 a 18 entrevistas completas al día, según agenda y flujo de candidatas. 🚀 Sobre nosotros Maids & Co es una agencia especializada en la selección de personal doméstico para hogares privados en España y a nivel internacional. Trabajamos con familias que valoran la confianza, la discreción y la rapidez. Somos un equipo dinámico y orientado a resultados, donde cada persona tiene impacto real en el negocio.

    Immediate start!
    No experience
    Easy apply
  • Reservations Agent Italian Part-time CRO Madrid
    Reservations Agent Italian Part-time CRO Madrid
    23 hours ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Recruiter & Account Manager – Servicio Doméstico Premium (Remoto)
    Recruiter & Account Manager – Servicio Doméstico Premium (Remoto)
    2 months ago
    €1500–€2000 monthly
    Full-time
    Hortaleza, Madrid

    En Maids & Co buscamos una persona clave para gestionar procesos de selección en el sector doméstico de alto nivel. No es un puesto administrativo. Buscamos a alguien resolutivo, con criterio y capaz de llevar procesos completos con clientes exigentes. 🎯 Qué harás en el día a día • Gestionar procesos completos de selección (de inicio a cierre), • Comunicación directa con clientes (España e internacionales), • Búsqueda, filtrado y seguimiento de candidatas, • Organización de entrevistas y coordinación de agendas, • Resolución de incidencias y gestión de situaciones complejas, • Propuesta de soluciones cuando surjan problemas (no solo detectarlos), • Hacer entrevistas a potenciales candidatos 🧠 Qué perfil encaja con nosotros • Persona práctica, rápida y organizada, • Capacidad para trabajar con autonomía y tomar decisiones, • Buena gestión del estrés y de clientes exigentes, • Comunicación clara, profesional y empática, • Actitud resolutiva: buscas soluciones, no esperas instrucciones, • Interés por aprender y mejorar continuamente 🌍 Requisitos • Español nativo (oral y escrito), • Inglés funcional (mínimo B2) - suficiente para tener una conversación fluida con un cliente, • Experiencia en atención al cliente, selección o roles similares, • Ordenador propio y buena conexión a internet, • Manejo ágil de herramientas digitales (WhatsApp, email, etc.), • Disponibilidad para seguimiento puntual fuera de horario ➕ Se valorará • Formación en psicología, recursos humanos o similar, • Experiencia en entornos exigentes o con clientes premium 💼 Condiciones • Trabajo 100% remoto, • Formación inicial de 2 semanas presencial en La Moraleja (Madrid), • Salario fijo: 1.500 €, • Variable: 1% sobre facturación gestionada, • Alta en Seguridad Social 🚀 Qué ofrecemos • Posición con responsabilidad real desde el inicio, • Aprendizaje continuo en un sector en crecimiento, • Entorno dinámico donde el rendimiento marca la diferencia, • Posibilidad de crecimiento dentro del equipo

    Immediate start!
    Easy apply
  • Reservations Agent Dutch Part-time CRO Madrid
    Reservations Agent Dutch Part-time CRO Madrid
    23 hours ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of Dutch is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent French CRO Madrid 1
    Reservations Agent French CRO Madrid 1
    3 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: - Flexibility, Proactivity and liking to work by objectives; - Excellent communication skills; - Schedule Flexibility; - Training in Hospitality, Tourism or similar (preferential factor); - Sales skills (experience in reservation management or in the commercial area will be valued); - Experience in customer service (preferential factor); - Knowledge of French is a must; - Availability to carry out full-time face-to-face functions - Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30 hours per week Leisure: - Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; - Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: - Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
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